Software, Hardware, Support & Consultancy01-2973322Ronnie@software-support.ie

Colm ONeill Managing Director

Ronnie FlemingSales Director

Declan CostelloFinance Director

About Software Support Systems

Founded in 1990 by Colm ONeill, Declan Costello and Ronnie Fleming, Software Support Systems Ltd supplies and supports computer software, hardware and networking to businesses in Ireland and the UK. Our customers range in size from five through to hundreds of users in a wide range of sectors.

Our IT service enables you to steadily grow your business without the need for an in-house IT specialist.

�e key to our proven track record with over 600 Irish customers is ‘a total solution with a quality service.’

“Issues are dealt with in a professional and efficient manner with swift turnaround times minimising the risk of any negative impact on our business and this has always been done in a very friendly manner.”

Padraig Mangan IT Director Clear Channel

“Having Software Support Systems, a consistent, professional and reliable IT company looking after our IT infrastructure — has helped us tremendously with our growth.”

Sean McCarthy Kerrigan Sheanon Newman Chartered Quantity Surveyors

“Software Support Systems provide a very speedy and efficient response when critical incidents occur. We have found Software Support Systems to be a consistent, professional and reliable IT company.”

Les Hickey HSE Primary Care Reimbursement Service

Construction Clients

Construction Clients

Software Support Systems Ltd has signifi cant expertise in the construction sector and is recommended by the Construction Industry Federation as a supplier to its industry. With over 160 clients, you can benefi t from our in-depth understanding of your industry, allowing us to tailor the most appropriate IT systems to your business.

ABM fi nancial accounting provides a complete system tailored for the construction industry. Based on the Microsoft SQL server platform, it is real time and totally integrated. As ABM is also modular, you just choose the features that you suit your business needs.

Ad�vanced� Business Managerfor Construction Sector

Software Support Systems – expert partner to the Construction Industry and recommended by the Construction Industry Federation.

Our clients includ�e:

> Mennolly Homes

> Drumloe Properties Ltd�.

> Th e Matrix Group

> M&B

> FKM

> Clancy Construction

> CLG Developments Ltd�

> Mythen Construction

> NDBA

> Kerrigan Sheanon Newman

> Richard� Nolan Civil Engineering

> Kingspan

ABM FOR CONSTRUCTION SECTOR

Case Study 1: Tritech Engineering

Industry: Build�ing Services Engineers and� Contractors

Product: Ad�vanced� Business Manager

“Its great to get up to the minute reports instantly. Any updates are immediately refl ected within the system and action can be taken if necessary”.

Joe Delaney, MD, Tritech Engineering.

“Today’s highly competitive market demands quick informed decisions based on a holistic view of our business. In an industry where the success of an individual job can make or break some companies, technology is key.

When selecting our accounting solution, it was important to select one that suited our industry and that has proper on-going support. With this in mind, we selected Advanced Business Manager accounting software, a totally integrated solution provided by Software Support Systems. It is refreshing to work with a company that understands our business and is able to provide valuable advice on the system setup.

All our costs are trapped at purchase order and payroll stage. Th is ensures that timely information is constantly fl owing throughout the organisation. We enter our estimates for each project and when the costs are charged against element specifi c categories, we can accurately track actual costs against budget on an almost real time basis. Th e effi ciency and accuracy of the information available within the company is excellent. Every posting appears in real-time so we can compare what is on order, delivered and invoiced and even what’s paid. Th is transports straight through to nominal ledger so not only are my job costs up-to-date, so are my management accounts.

Th is has been an invaluable investment and has grown with our business to make us one of the market leaders in our fi eld.”

Joe Delaney, MD, Tritech Engineering.

ABM FOR CONSTRUCTION SECTOR

Software Support SystemsSuite 106 Q House, 76 Furze Road�Sand�yford� Business Estate, Dublin 18.

T: +353 1 2973322 F: +353 1 2957049E: info@software-support.iewww.software-support.iewww.software-support.ie

Call Software Support Systems today to see how we can help your construction business or log on to www.software-support.ie for more detailed information.

Case Study 2: CLG Developments Ltd�.

Industry: Civil Engineering and� Construction

Product: Ad�vanced� Business Manager

“We have been dealing with Software Support Systems Ltd since 1998 and I can request assistance in any area of our business that has to do with IT.” Tara McCormack, IT Manager, CLG Developments Ltd

“Founded in 1979, CLG is a Civil Engineering and Construction company with an impressive portfolio of successfully completed contracts including Rosslare Harbour and Charlemont Bridge (LUAS). CLG clients include the ESB, Iarnrod Eireann, the Department of Justice, Equality and Law Reform and many more.

With such an extensive range of sizeable and complex projects, tight accounting control with easy access to real time business information is paramount. Furthermore, we must have absolute confidence in our IT solution.

We have been dealing with Software Support Systems since 1998 and I can request assistance in any area of our business that has to do with IT. They provide us with ABM accounting software which handles our requirements perfectly. Committed costs per team and site manager reports are provided on a weekly basis. It integrates with the payroll and our specialist plant systems and is configured to operate with Microsoft terminal services option.

With ABM accounting, our business can grow in any direction. If we require additional fields, reports or integration to specialist applications, it is available to us.

We have a number of offices countrywide and it is very important to have one service provider. If we have a problem with hardware or software, we have a one-stop-shop.

Our experience of their admirable support and genuine interest in our business makes us view Software Support Systems as our long-term business partner.”

Tara McCormack, IT Manager, CLG Developments Ltd.

Member of the Construction Industry Federation

Construction Sector / Advanced Business Manager

PURCHASE ORDERPROCESSING

STOCKREQUISITIONS

JOBREQUISITIONS

PURCHASE ORDERSPROOF OF DELIVERY

DOCUMENT SCANNING

PURCHASING

STOCK

SALES

NOMINAL LEDGER & REPORTING

JOB COSTING

SUB CONTRACTORS

PAYROLL & TIMESHEET ENTRY

PURCHASEDELIVERIES

INTERNAL PLANT

JOB BUDGET

Labour

Cost To Date

Job No.

Site Costs

Plant

Material

Subcontractors

Accrual

Sales To Date

Invoiced

Description

Profit

Total

Total

0.0

00.0

0F

-0001

Fore

court fo

r Topas N

11

0.0

00.0

027,5

40.0

00.0

027,5

40.0

00.0

0-2

7,5

40.0

0

0.0

00.0

0F

-0002

Fore

court fro

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70.0

00.0

027,4

40.0

0261.0

027,7

01.0

00.0

0-2

7,7

01.0

0

0.0

012.0

0F

-0003

Old

Folk

Secure

Hom

es

0.0

01,5

94.0

034,3

00.0

0198.3

436,1

04.3

45,8

00.0

0-3

0,3

04.3

4

0.0

00.0

0G

-0002

Aviv

a S

tadiu

m0.0

01,9

48.2

00.0

00.0

01,9

48.2

00.0

0-1

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0

33,8

77.6

015,2

29.5

9G

-0003

Cro

ke P

ark

Exte

nsio

n4,1

25.6

76,8

04.5

9263,0

44.1

0250.0

0325,0

71.5

5309,3

35.5

8-1

5,7

35.9

7

2,7

49.8

9330.8

3G

-0004

St P

atric

ks G

irls S

chool

55.0

08,2

45.9

766,5

16.8

5454.0

878,3

52.6

20.0

0-7

8,3

52.6

2

250,1

57.6

520,7

40.6

4G

-1001

Sandyfo

rd B

usin

ess P

ark

13,2

62.7

1178,9

17.5

5200,4

47.3

231,8

92.9

8695,4

18.8

5776,0

00.0

080,5

81.1

5

0.0

00.0

0J-1

002

St J

osephs G

irls N

atio

nal S

chool

0.0

00.0

09,6

04.0

00.0

09,6

04.0

00.0

0-9

,604.0

0

2,5

87.0

011,2

32.0

0J-1

004

Jam

es S

treet A

partm

ents

4,5

62.0

0976.0

014,8

53.1

53,7

92.7

440,5

71.6

853,9

11.9

213,3

40.2

4

690.0

04,6

63.8

4J-2

001

Beaum

ont H

ospita

l144,0

60.0

012.0

0244,4

34.0

0299.4

7895,9

59.3

1217,0

29.0

2-6

78,9

30.2

9

0.0

00.0

0J-2

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Fore

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nte

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e0.0

00.0

014,7

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00.0

014,7

00.0

080,0

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065,3

00.0

0

360.0

01,1

80.0

0J-2

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Dun L

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Golf C

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0.0

01,7

50.0

062,4

40.0

01,5

60.0

069,9

30.0

010,0

00.0

0-5

9,9

30.0

0

3,3

65.0

0671.0

0J-2

005

Bra

y G

olf C

lub

3,8

56.0

062.4

091,1

65.0

02,2

58.4

1102,0

06.5

758,0

00.0

0-4

4,0

06.5

7

0.0

023,1

82.6

4J-2

006

Naas G

olf C

lub

0.0

00.0

019,6

00.0

00.0

042,9

42.1

20.0

0-4

2,9

42.1

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0.0

00.0

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00.0

031,3

60.0

02,4

84.9

734,2

56.9

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0-3

4,2

56.9

6

0.0

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0J-2

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ood H

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0.0

0140.0

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31.0

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37.5

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l8,2

86.0

00.0

059,0

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1143,6

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l0.0

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60.0

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054,6

70.0

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0-5

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4

0.0

0276,0

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0.0

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00.0

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05.0

0312,0

05.0

0-5

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0

0.0

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33.0

221.4

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0-5

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2

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AC

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00.0

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0

32,5

20.6

819,2

39.8

7J-5

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Head O

ffice - D

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306.6

61,0

56.7

5367,4

69.0

319,6

88.2

4440,2

81.2

30.0

0-4

40,2

81.2

3

0.0

00.0

0L-0

001

Advance S

yste

ms

0.0

00.0

00.0

00.0

0135.0

00.0

0-1

35.0

0

0.0

00.0

0L-0

002

KC

T H

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ware

0.0

00.0

00.0

00.0

00.0

00.0

00.0

0

37.5

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treet A

partm

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0.0

00.0

013,1

20.5

00.0

013,6

04.3

50.0

0-1

3,6

04.3

5

17

6,0

68.3

24,4

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92.5

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0,5

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53.1

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70.0

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0.0

0-3

79.3

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48,9

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684.9

320,8

84.4

482,6

98.5

525,5

74.1

6210,9

44.3

4256,5

00.0

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0.0

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0.0

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051,9

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0N

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0.0

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047,0

40.0

00.0

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0

91,8

86.3

612,9

67.6

4P

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Frie

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2,1

88.5

442,1

60.3

5486,0

48.2

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51.0

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05.9

224,0

54.8

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3,3

06.5

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0.0

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73.7

52,5

01.8

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30.9

76,5

40.4

420,8

45.5

02,2

40.7

933,4

33.3

143,0

86.6

09,6

53.2

9

Software Support S

ystems Ltd

The Construction Company

* Contract Master Report

Printed on 09 October 2012 For Reportin

g Period October

Job is between AIR001 and TYN001

Page 1 of 3

Labour

Cost To Date

Job No.

Site Costs

Plant

Material

Subcontractors

Accrual

Sales To Date

Invoiced

Description

Profit

Total

Total

0.0

09,4

72.0

0B

-0001

Beaver H

ouse

38,3

54.0

07,7

42.0

08,8

84.0

00.0

064,4

52.0

05,0

00.0

0-5

9,4

52.0

0

73,3

10.2

21,8

56.3

1B

-0010

Belg

ard

Road G

ara

ge

800.4

124,8

32.8

8392,8

53.2

01,5

48.8

5495,2

01.8

7423,4

82.8

6-7

1,7

19.0

1

0.0

00.0

0B

-1000

School a

t Bally

bra

ck

0.0

00.0

00.0

00.0

0360.0

00.0

0-3

60.0

0

0.0

00.0

0B

-1001

School a

t Monksto

wn

0.0

00.0

00.0

00.0

02,5

80.0

02,0

00.0

0-5

80.0

0

0.0

00.0

0B

-1002

School L

ibra

ry a

t Naas

0.0

00.0

014,7

00.0

00.0

014,7

00.0

00.0

0-1

4,7

00.0

0

0.0

00.0

0B

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Sw

imm

ing P

ool a

t Gore

y0.0

00.0

07,0

56.0

00.0

07,0

56.0

00.0

0-7

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0

0.0

00.0

0B

-1010

School a

t Lette

rkenny

0.0

00.0

00.0

0825.0

0825.0

00.0

0-8

25.0

0

0.0

00.0

0B

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Bra

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DC

New

Sw

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840.0

00.0

00.0

00.0

02,0

40.0

03,0

00.0

0960.0

0

0.0

05.0

0B

1040

Sm

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ld0.0

0125.0

084,8

75.0

01,3

19.4

786,8

44.4

725,5

80.0

0-6

1,2

64.4

7

0.0

00.0

0B

-1050

New

Apartm

ent B

lock a

t Ushers

Quay

0.0

0240.0

054,2

55.0

55,3

05.6

259,9

80.6

7283,8

18.8

2223,8

38.1

5

0.0

00.0

0B

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Celb

ridge C

om

munity

Centre

0.0

00.0

064,9

90.0

00.0

065,3

60.0

078,6

73.0

013,3

13.0

0

3,1

50.0

017,2

45.5

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0.0

012,0

00.0

0116,0

99.2

0431.4

4151,9

98.5

30.0

0-1

51,9

98.5

3

0.0

01,0

68.0

0C

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Sm

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ld A

partm

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0.0

01,8

28.8

545,0

80.0

02,1

62.0

250,2

98.8

70.0

0-5

0,2

98.8

7

0.0

020,0

00.0

0C

-0002

Bally

mount R

oad O

ffice

0.0

01,3

99.0

0106,4

07.7

30.0

0127,8

06.7

361,7

50.0

0-6

6,0

56.7

3

206.0

80.0

0C

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Gasw

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s A

partm

ents

0.0

00.0

04,1

13.0

9497.5

04,9

06.6

70.0

0-4

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7

0.0

01,1

00.0

0C

-0004

Trim

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0.0

00.0

036,8

60.0

00.0

038,5

60.0

00.0

0-3

8,5

60.0

0

0.0

04,0

05.0

0C

-0005

New

mark

et H

ouse R

enovatio

n0.0

00.0

044,8

22.5

90.0

048,9

67.6

9476,5

61.4

7427,5

93.7

8

0.0

00.0

0C

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Kile

en C

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Renovatio

n0.0

00.0

092,1

50.0

00.0

092,1

50.0

00.0

0-9

2,1

50.0

0

261,3

02.2

65,9

12.7

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Kile

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n4,1

08.5

556,3

69.1

1247,7

00.5

738,3

07.3

1613,7

00.5

0533,3

30.9

6-8

0,3

69.5

4

3,8

00.0

034,0

34.0

0C

-0008

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Tip

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01,0

00.0

0164,6

45.0

0601.2

3204,0

80.2

328,0

00.0

0-1

76,0

80.2

3

0.0

00.0

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0.0

00.0

0102,9

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0102,9

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0

0.0

010.4

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Dun L

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Ho

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l-9

5.9

538.2

815,1

79.0

02,2

84.1

817,4

15.9

40.0

0-1

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15.9

4

0.0

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Dundru

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0.0

00.0

054,8

80.0

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054,8

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ystems Ltd

The Construction Company**Job Summary Report By Period With SalesPrinted on 09 October 2012 For Reporting Period October

Job is between AIR001 and TYN001

Page 1 of 21

Cost Centre Current Job To DateYear To Date

Month

Beaver HouseB-0001 Current Year To Date Job To Date

2,362.00 8,905.00 9,472.001 Prelims

3,754.00 38,354.00 38,354.002 Plant

4,321.00 7,742.00 7,742.003 Material

6,543.00 8,884.00 8,884.005 Subcontractors

16,980.001 - Total Costs 63,885.00 64,452.00

0.002 - Sales 0.00 -5,000.00

Total Profit For Job B-0001 16,980.00 63,885.00 59,452.00

Belgard Road GarageB-0010 Current Year To Date Job To Date

0.00 0.00 2,066.311 Prelims

0.00 0.00 805.822 Plant

0.00 0.00 26,166.323 Material

0.00 0.00 392,853.205 Subcontractors

0.00 0.00 73,310.226 Labour

0.001 - Total Costs 0.00 495,201.87

0.002 - Sales 0.00 -423,482.86

Total Profit For Job B-0010 0.00 0.00 71,719.01

School at BallybrackB-1000 Current Year To Date Job To Date

0.00 0.00 360.005 Subcontractors

0.00 0.00 360.00

Total Profit For Job B-1000 0.00 0.00 360.00

School at MonkstownB-1001 Current Year To Date Job To Date

0.00 0.00 2,580.001 Prelims

0.001 - Total Costs 0.00 2,580.00

Software Support Systems Ltd

106 Q House

76 Furze Road

Sandyford Business Estate

Dublin 18

www.theconstructioncompany.ie

Claim for Payment KEL106/A00002/0001

Internet Web Site : VAT Number 310202

NewgrangeTown Hall

Main Street

Wexford

The Construction Company

Description Previous ClaimGross Claim This Claim

28,000.00 0.00

0.00

0.00

28,000.00

3,740.00

12,300.00

2,157.96 0.00 2,157.96

880.80 0.00 880.80

44,040.0044,040.00 0.00

Measured Work

Day Work

Variations

Total Certified

Retention

Discount

Amount of Cert 41,001.24

SUBCONTRACTOR SELF BILLING INVOICE

VAT ON THIS INVOICE TO BE ACCOUNTED FOR BY THE PRINCIPAL CONTRACTOR

NOTE: AMOUNT DUE MAY BE SUBJECT TO RCT AT A RATE TO BE NOTIFIED BY THE REVENUE

SUBCONTRACTOR VAT REGISTRATION NUMBER9F67356Q

3,740.00

12,300.00

Software Support Systems Ltd

106 Q House

76 Furze Road

Sandyford Business Estate

Dublin 18

www.theconstructioncompany.ie

Claim for Payment KEL106/A00002/0002

Internet Web Site : VAT Number 310202

NewgrangeTown Hall

Main Street

Wexford

The Construction Company

Description Previous ClaimGross Claim This Claim

47,000.00 28,000.00

3,740.00

12,300.00

19,000.00

0.00

0.00

3,088.96 2,157.96 931.00

1,260.80 880.80 380.00

19,000.0063,040.00 44,040.00

Measured Work

Day Work

Variations

Total Certified

Retention

Discount

Amount of Cert 17,689.00

SUBCONTRACTOR SELF BILLING INVOICE

VAT ON THIS INVOICE TO BE ACCOUNTED FOR BY THE PRINCIPAL CONTRACTOR

NOTE: AMOUNT DUE MAY BE SUBJECT TO RCT AT A RATE TO BE NOTIFIED BY THE REVENUE

SUBCONTRACTOR VAT REGISTRATION NUMBER9F67356Q

3,740.00

12,300.00

Software Support Systems Ltd

Advanced Business Manager Payroll

ABM PayrollSummary Features> Employee Details

> Timesheet

> Payroll Processing

> Payslips

> Payments

> Job Costing

> System Set-up

> Taxation Set-up

> Payslips On-screen before update

> Time Clock Interface

> Direct Transfers of costs to accounting software

> All Statutory Reports

> Import Tax Free Allowance from ROS

> PRSA Compatible

> Holiday and Absence Tracking

> Links directly to Microsoft Excel for non-standard reports

> Exceptions Reporting

> P35 to ROS online

> Notional Payments

> Benefi ts in Kind

ABM PAYROLL

Features and Benefi ts Employee DetailsTh e employee details option allows you to enter information on each employee. Th e employee’s personal, tax and pay details can be stored and viewed along with memo information. Year to-date summary information and history information are available for tracking during the year.

>> More benefi ts overleaf

ABM Payroll customers range from small businesses to large organisations e.g. banks and charities through to multinational organisations e.g. Clearchannel Ireland.

“It is the simplest and most user-friendly payroll software package I have used.”Martin Gorman, Financial Controller, Porcelanosa Ltd.

“ABM Payroll is fl exible and gives me everything I want from a payroll package.”John Browne, Finance Director, Clearchannel Ireland.

Advanced Business Manager (ABM) Payroll is unique in that it can identify costs by employee, job, cost-centre and stage and integrate these costs directly into the Job Costing Ledger in ABM’s fi nancial accounting system. It also updates the selected nominal accounts (PRSI etc.) in the General Ledger, giving you total control over your actual employee costs. Within any one week employees can move between jobs, and correct costs can be allocated to overhead accounts.

Designed to suit a wide range of industries, ABM Payroll can also provide added essential functionality to businesses who use job costing, including Construction, Manufacturing, Engineering, Professional Consulting and Services.

TimesheetThe timesheet option is used to assign unlimited amount and types of payments and deductions to each employee. Most pay runs may only need a quick amendment of the timesheet from the previous pay run, providing faster processing. Payments can be made before tax or after tax (e.g. Mileage Expenses) and can be processed by fixed, hourly or rateable methods. Deductions can be made before or after tax either in fixed or percentage formats.

Payroll ProcessingThis is used to carry out the necessary calculations on the gross pay for Pensions, PRSI, Tax and other payments and deductions, in order to produce a net amount. Information can be viewed on screen and/or printed before an update is made. Payroll processing is very flexible and can be handled weekly, bi-weekly as well as monthly and quarterly, with all the necessary tax, PRSI and other details automatically worked out.

PayslipsAs the payroll is processed, details are normally printed out on a payslip to be given to the employee and manually filed. Payment details can be printed onto pre-printed payslips or plain paper. You can choose from a range of payslip options.

E-mail Payslips PaymentsThe payments option is used to take the net pay figure generated for the period and translate this into a payment. Payments can be made by Cash, Cheque or Electronic Funds Transfer.

ReportsReports may be generated for recording purposes. ABM Payroll provides an extensive number of reports which can be used for analysing the payroll. A selection of summary and detail reports are available, analysing Gross to Net Pay, Payment and Deductions, Employers Costs, Job costing, Time Analysis and Attendance Analysis. Most of these reports can be sent to MS Excel for further analysis.

Job CostingJob Costing is used to set up individual activities which may be made up of multiple stages. Employees can be set up as “Job Employees”; their time can then be allocated to the different Stages in Job according to a Cost Centre. This allows for profitability analysis on particular jobs and extensive resource monitoring.

System SetupUse the System Setup button to record default settings for ABM Payroll’s operation. Using this option you can set up Users, Departments, Cost Centres, Payments and Deductions. ABM Payroll places no limitations on the number of these entities. Employer information can also be entered here.

Other Features:> Payslips on-screen before update > E-mail Payslips> Time Clock interface > Direct Transfers of costs to accounting software > All statutory reports > Import tax free allowance> PRSA compatible> Holiday and absence tracking> Links directly to Microsoft Excel for non-standard reports> Expceptions reporting> P35 on disk > National Payments – Benefits in Kind.

Features and Benefits

ABM PAYROLL

Do you know what your true payroll costs are?Call Software Support Systems today to see how ABM Payroll payroll can help.

Software Support SystemsSuite 106 Q House, 76 Furze RoadSandyford Business Estate, Dublin 18.

T: +353 1 2973322 F: +353 1 2957049E: info@software-support.iewww.software-support.iewww.software-support.ie

Member of the Construction Industry Federation

Online BackupProtect Your Data

BENEFITS OF ONLINE BACKUP COMPLIANCEBackup is an essential part of a compliance plan. HIPPA, SOX,Sarbnes oxley.

SECURE OFFSITE DATA STORAGE AND PROTECTIONYour data is only retrievable by you. Data is automatically encrypted before being sent over a secure internet connection to our offsite data centres.

AFFORDABLEData4Sure eliminates the need for you to invest in the cost of hardware and software.

PEACE OF MINDData4Sure runs seamlessly in the background. You decide when the backup needs to be made and the rest happens automatically.

FAST AND EASY TO USERecover data with the click of a button anytime anywhere!

SUPPORTOur experienced support team is at your service 24/7/365.

TYPICAL BACKUP FILES

> Contact Databases

> Microsoft Exchange e-mail

> Word Documents

> Excel Spreadsheets

> Accounting databases

> Payroll

> Cad Drawings

> Project Data

WHY BACKUP ONLINE SOFTWARE CORRUPTIONSoftware corruption or program error is probably the best known form of data loss.

VIRUSES, SPYWARE AND HACKERSProtect your data from these threats.

DRIVE FAILUREUp to 13% of hard drives crash in their first year. Hard drives that are over five years old have a 6% chance of failing.

ACCIDENTIAL DELETION43% of people lose irreplaceable files every year

THEFTOnly 3 out of every 100 stolen laptops are recovered.

DISASTERVital data is lost every year primarily through accidental deletion. Other factors that contribute to data loss include e-crime, theft, fires, floods, and other disasters.

COMPLIANCESoftware Support Systems can help you address legislation surrounding data backup archival and compliance. Our solution meets many compliance standard requirements and enables your company to adhere to the directives in the acts that apply to it.

Data is your most valuable asset!Traditional PC and Server backup is expensive, unreliable and time consuming.Restoration of files is often problematic . Research shows that 50% of companies that loose a substantial amount of their critical data in a disaster never reopen for business. Data4Sure from Software Support Systems brings you our online backup service that performs seamlessly in the background. Infinitely superior to traditional backups on tape or disk, you don’t have to rely on error-sensitive media or carry out manual actions. Data4Sure from Software Support Systems Ltd automatically creates backups that are instantly encrypted and stored off site in our data centres. All your data is available and retrievable 24/7. There are no capex costs to you. Data4Sure scales with your business whatever its size. Data4Sure helps with compliance legislation. So if you want peace of mind, that your data is secure visit our website at www.data4sure.ie and try us for free.

Tel: 01 297 3322 info@software-support.ie www.software-support.ie

Software Support Systems offer tailored maintenance support contracts to suit individual business needs. We work with you to devise a plan that best suits youand can be delivered within budget.

Save Money by not hiring an IT Manager. We act as your IT department.

Preventative Maintenance SupportHow it worksWith our Preventative Maintenance cover, we check your hardware and software systems to pre-empt issues that might occur to your IT system rather than you waiting for problems to happen.

Firstly, we conduct a free audit of your IT infrastructure. This entails a site visit when we survey your hardware and software systems and report on the current state of affairs with recommendations for any immediate issues that need to be addressed. Following this visit, we will provide you with a tailored proposal and price.

Depending on your organization size and needs, your Preventative Maintenance plan might require as little as a half-day per month to a half-day per week.

Minor issues and change requests are logged at your site until the date of the scheduled visit. These issues are then resolved with our usual site maintenance checks and upgrades.

More urgent issues are, of course, dealt with as they arise, either by telephone support with remote login or a site visit out of schedule.

Break Fix Maintenance, Support ContractHow it worksFor a monthly fee we will provide you with unlimited, telephone, login and on-site support.

Through remote administration, we can log onto your network – either to the central server or to individual computers or laptops – diagnose and resolve the issues and most importantly, provide an instant response to your problem.

On an ongoing basis we monitor all renewals for both hardware and software warranties, and notify you when they are due. You can enhance this service by selecting to go with our preventative maintenance support or managed services support options.

IT Services

IT SERVICES

> Make a Wish Foundation

> Clearchannel Ireland Ltd

> Simply Organic

> Begley Brothers

> FKM Group

> Bray Adult Education Centre

> Beyond The Hall Door

> First Credit

> Kerrigan Sheanon Newman

> O’Callaghan Solicitors

> C & F Quadrant Northern Ireland

> Irish Holemasters – Dublin / Cork

> Cunamh

> Holy Ghost Missions

> Kingspan Holdings

> Access Control Technology

> Barina Construction

> Menolly Homes

> Ellier Developments

> Pat Neville & Son Ltd

> William Neville & Son Ltd

> O’Rourke Bros Ltd

> Clancy Construction

> Thrombogenics

> Drumloe Holdings Ltd

Software Support SystemsSuite 106 Q House, 76 Furze RoadSandyford Business Estate, Dublin 18.

T: +353 1 2973322 F: +353 1 2957049E: info@software-support.iewww.software-support.iewww.software-support.ie

IT SERVICES

Software Support SystemsSuite 106 Q House, 76 Furze RoadSandyford Business Estate, Dublin 18.

T: +353 1 2973322 F: +353 1 2957049E: info@software-support.iewww.software-support.iewww.software-support.ie

Do you have peace of mind with your IT infrastructure and performance? Call Software Support Systems today to see how we can help.

Partnering with the World’s Best...

Anti-Spam SonicWall Anti-Spam is a totally secure hardware device used by many of our clients. This device filters spam before it ever reaches the server. Each morning, an e-mail is sent to the system administrator, advising of the spam that has been blocked.Our hosting facility routes your email through an anti- spam box. Each morning you receive an email detailing blocked emails by the spam filtering system. You can choose to unblock any if you so wish.

Data4Sure BackUp Small to medium sized businesses cannot afford to lose valuable data in this competitive environment. Our online backup system completely eliminates these problems by giving you an affordable solution with the added advantage of offsite data storage and the peace of mind that your data is being stored and monitored 24/7. Data4Sure is an online backup tool providing a new and modern alternative to tape backup solutions.

HP Preferred Partner As a Hewlett Packard Preferred Partner, Software Support Systems explores how technology and services can help companies address their everyday problems and challenges. We offer customers an IT service which enables you to steadily grow your business without the need for an in-house IT specialist.

Microsoft Certified Partner Software Support Systems is a Microsoft Small Business Specialist thus providing you with the knowledge and security that you are dealing with an expert in Microsoft’s products. There is now a great synergy between Hardware and Software suppliers to ensure that products released to the market are compatible with each other. Our hardware and software expertise can help advise you about hardware and software for your business, allowing you focus on running your business.

Managed Services: HoundDog Technology Monitoring your systems for optimum performance

How it worksFor less than the price of a cup of coffee, we’ll conduct a thorough check each and every morning before you start work.

We will check: > Your backup is complete to make sure your data is safe.> Your anti-virus pattern file to make sure your protection is always up-to-scratch> Your disk space to ensure your system won’t crash leaving your users unable to work> Your Exchange email system to make sure it doesn’t fill up and collapse leaving you floundering> Your hard disk and memory health to ensure your system is always in peak operating condition> Your Critical Event Logs to spot developing problems that could cause downtime during the day.

This service is performed automatically – so it’s guaranteed to happen even if staff are sick or on holiday. If we find problems, we’ll immediately alert an engineer so he can act fast to reduce your potential downtime. We’ll even send you a short note to confirm that the checks have been carried out and what the results are.

Hewlett PackardPreferred Partner

2011

On-goingHardware & Software

Support

F-SecureEmail Anti-Virus

Software

ePayPayrollPartner

Software, Hardware, Support & Consultancy

Software Support SystemsSuite 106 Q House, 76 Furze RoadSandyford Business Estate, Dublin 18.T: +353 1 2973322 F: +353 1 2957049E: info@software-support.ie

www.software-support.ie

Hewlett Packard Preferred Partner

Microsoft Small Business Specialist

Advanced Business Manager (ABM) Financial Accounting

Maximizer Customer Relationship Manager (CRM)

Microsoft Dynamics Customer Relationship Management (CRM)