software update for your blackberry q10...instead of failing gracefully. you will be presented with...

© 2015 Verizon Wireless. 0615-I6138

BlackBerry 10.3.2 brings all the enhancements of 10.3.1 with additional features and fixes in one update to your BlackBerry 10 device. Features include a new UI with refreshed look and feel, BlackBerry Blend, BlackBerry® Assistant, battery-boosting technology, plus improvements to the BlackBerry® Hub, calendar, camera, multimedia and more. This latest version also introduces dual app stores, offering access to hundreds of thousands of apps through the BlackBerry® World® storefront and the Amazon Appstore.

Software Update for your

BLACKBERRY Q10Software Version: 10.3.2.858

Look and FeelBlackBerry 10.3.1 introduced a range of enhancements to the look and feel of the BlackBerry 10 experience including:

• New colors and visual elements will aid the user in navigation quickly, as well as improve the users’ immersion and productivity within applications.

• Modern UI with flatter buttons.

BlackBerry Q10

| For step-by-step instructions on how to perform the download, please visit www.verizonwireless.com/blackberryq10support |

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BlackBerry BlendThe power of BlackBerry now on your computer and tablet. Never miss an important BBM™, text message or email.

BlackBerry® Blend seamlessly brings messaging and content from your BlackBerry to your PC and tablet to help make you more productive instantly. Access your work and personal messages, notifications, documents, calendar, contacts and media in real time on whatever device you are using through a single productivity center powered by your BlackBerry. No remembering to save to a cloud, no wires, no backing up. It’s just there.

• BBM, Text and Email on your computer and tablet.• Instant notifications of new messages and calendar invites.• File Management and access to Documents and Media.• Quick and secure access to your work information and files without VPN.• Unified Calendar brings your work and personal commitments into one unified view.• Access to your work and smartphone Contacts.• Easy to set up.• Easy to use.• Works across multiple devices notification sections.• BlackBerry Blend dashboard, application navigation and user interface have

been redesigned.• Instant Replies from BlackBerry Blend Notifications.• Centralized File Transfer Manager for File uploads and downloads.• Spell check within BlackBerry Blend.• Portrait mode in tablets.• Tablet performance improvements.

BlackBerry AssistantA voice and text personal assistant, in the palm of your hand.

BlackBerry Intelligent Assistant allows you to manage your work and personal email, contacts, calendar and other native BlackBerry 10 applications through both voice and typed commands. It helps you to execute important tasks quickly in any situation, whether at your desk, in your car or in a meeting.

• Integration with: BlackBerry Hub, Calendar and Contacts.• Hands Free and Eyes Free.• Best-in-class architecture and language processing.• Wide Variety of Query Subjects.• Learns and adapts to the user.• Easy access.• BlackBerry Assistant will now allow you to set and interact with the timer on your phone. • Set a timer. • Display the current timer. • Pause and resume the timer. • Stop the timer.

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BlackBerry HubInbox management on a mobile device has never been more efficient.

We’ve taken what customers love about instant actions in BlackBerry 10 OS and have applied this to the BlackBerry Hub. This new feature allows you to quickly organize and action your inbox without having to go into each individual email, BBM, SMS message or calendar invite.

• Email – Quickly toggle the read status and file, flag or delete an email message with a single tap.

• Actionable Contacts in Email Composer – When composing an email, you can now transfer the conversation to a voice call, SMS or meeting invite.

• Calendar – Accept and decline invites without opening them.

• BBM & SMS – Quick reply while in triage mode.

• Attachment view – Open Associated email

- When viewing attachments in the attachment view in Hub, you can now use the cross-cut menu to open the email from which the attachment originated.

• Calendar Peek

- Modified so that hidden calendars from the calendar app are no longer visible in the hub.

• Contact Management – Recent Management

- In Recent Contacts, you are now able to bulk clear the recent contacts that have been saved to your device. You will now see your own email account in recent contacts, as well.

• Accounts

- When adding accounts from global settings, you will now have the option to launch directly to the Hub to see newly created accounts.

• Hub Refresh

- Hub refresh will now check to ensure an active network connection exists instead of failing gracefully. You will be presented with a warning and a link to turn on cellular radio.

BatteryMore ways to boost your power. Save power on your terms.

• Power Saving Mode – You can now boost your battery life by up to 15% by customizing your Power Saving Profile. Quickly select the applications and functions you would like to restrict or remain active to conserve power.

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CalendarA calendar that works for you. The BlackBerry Calendar is designed to keep track of time, without taking it, so you can stay focused on the task at hand.

• Weekly/Monthly view – A new weekly agenda view allows you to see your events and tasks for the selected week or month.

• Meeting Mode Option – The new Meeting Mode option will automatically set your phone to quiet mode for the duration of your meeting, and then turn notifications back on when it’s over.

• Meeting Mode Improvements • Meeting Mode will automatically set your BlackBerry device to quiet mode for the

duration of your meeting. • With 10.3.2, you can choose the types of events and durations of events that are

affected by Meeting Mode, as well as adding any calendars to the ignore list.• Growing Numbers • A setting that will shrink/grow numbers within Month view, based on how busy you are

during work hours.• Time Zone Preview • The event create screen will allow you to add time zone previews. While creating or

editing an event the user can see what time it will occur in other time zones.

CameraMore ways to capture the best picture. Get the shot you want without the tinkering.

• Automatic camera mode recommendation –The upgraded camera software automatically recommends modes and settings, including HDR when sharp contrast is detected and an enhanced Time Shift mode when faces are detected.

• Off line Timeshift – Now you have the option to store your Time Shift captures and edit them into the perfect photo whenever you want. • Panorama – Get the whole picture. Panorama allows users to sweep their device horizontally, taking multiple photos and stitching them

together to provide a single panoramic image. • Multitask – Our new camera also brings your most common modes and actions to the forefront. You’ll never need to switch between your

camera and video recorder again. You can even record video and take pictures at the same time. Now that’s effective multi-tasking.• Face Detection • Face detection is enabled by default, but you can elect to turn this off. • Camera exposure and recommendation will be set based on face detection, which now has improved performance and accuracy.• Improved Low Light Performance • The camera has been tuned to work better in low light conditions.• Focus • Improved focus speed and accuracy.

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MultimediaMore ways to edit, create, sort or listen to your media. It has never been easier to master your media and share it with the world.

• Story Maker integration (Pictures & Videos Apps) – Quick and easy story creation. The Pictures and Video applications will allow users to multi-select media (photos or videos) to Story Maker for the creation or addition to an existing story.

• Music & Video Equalizer – Enjoy your media the way it was meant to sound, with 17 preset equalizer options for both music and video (including: bass boost/lower, treble boost/lower, voice boost/lower, dance, acoustic, etc…).

• Slow Motion Edit – Easier to edit. A new slow motion option when editing a video allows you to specify the speed, as well as the specific portion of the video you want to be in slow motion using the start and end sliders.

• Favorites (Pictures, Video, Music) – We’ve also introduced the ability to “Favorite” your songs, photos or videos so they are always at your fingertips.

Android AppsMore apps. More safety. Goodbye app envy.

• Amazon Appstore – Goodbye app envy. The Amazon Appstore will come preloaded as a standalone store providing full access to more than 240,000 Android apps. The Amazon Appstore provides an expanded selection of apps, including Groupon, Netflix, Pinterest, Candy Crush Saga, Minecraft and much more.

• BlackBerry Guardian – By default, BlackBerry Guardian will scan Android applications for malware prior to installation, giving users access to a wider range of apps in a safer way.

Anti-TheftYour privacy and security will be fortified even further with Anti-Theft protection, a new feature incorporated into BlackBerry Protect.

• If your BlackBerry device running 10.3.2 OS is stolen, you are able to log in to BlackBerry Protect with your BlackBerry ID and lock or wipe your device.

• Once a device has been locked, the user that enabled BlackBerry Protect will need to authenticate with their BlackBerry ID in order to complete the out-of-the-box experience.

• Additionally, once BlackBerry Protect is enabled, you will be required to enter your BlackBerry ID information to perform a security wipe.

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BlackBerry Browser• Private Browsing Mode Enhancements

• You can easily access private browsing from the tabs menu on the left side of the screen.

• Personal tabs will keep running while the private browser is enabled and launched.

• Reader Mode Voice Support

• Allows you to have the content read out while in reader mode.

Home Screen• Peek to see the Date

• On a peek and hold gesture, the second line of the status bar will now also expand to show users the date information.

• Hints for teaching Home Gestures

• Hint pop-ups will be shown inline within the application to help teach gestures.

• This will include small animated arrows to help demonstrate the gesture.

• You will be shown these hints only a few times in order to avoid being intrusive. Completing gestures correctly will keep the hints from appearing.

Enterprise FeaturesFeatures that will delight IT Decision Makers: • ADARP (Advanced Data at Rest Protection)

BlackBerry 10.3.1 will introduce a new optional data at rest encryption model, Advanced Data at Rest Protection (ADARP). This new data at rest encryption model will be available for Regulated – Balance and Work Space only activations and can be enforced by the Administrator via an IT Policy from the BlackBerry Enterprise Server. This functionality is strictly enforced or disabled by the Administrator.

• Secure Messaging • PGP (Pretty Good Privacy)

Support for PGP signed and encrypted email messages for secure message delivery. Offered as a built in component to the BlackBerry Hub with no additional software required to be installed on the device. (Requires BES 12) Kerberos Authentication for LDAP

• Adds support for Kerberos authentication to retrieve public certificates from an LDAP directory for S/MIME. Leverages the Credential Manager providing seamless authentication while minimizing prompting for user credentials. (Requires BES 12)

• S/MIME Support for ActiveSync • You may set this up by importing your S/MIME Certificate into the certificate store and managing secure email settings in

BlackBerry Hub.

• New page Under Settings > Security & Privacy for you to manage their LDAP settings, and OCSP will be managed via certificate extensions.

• BlackBerry World for Work - Bulk Application Purchasing • Enterprises will be able to purchase BlackBerry World application through BlackBerry Worlds Volume Purchase Program (VPP).

• Applications that are purchased through the BlackBerry World VPP program are made available for management through BlackBerry Enterprise Service and to the employees through BlackBerry World for Work.

• Ownership of the purchased app licenses remains with the enterprise.

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Key Fixes• USB OTG dongle security issue • If you are in the device work space and you insert a USB OTG dongle with a USB key, your device might not disable

USB access.

• Authentication pop-up fix for Voltage.

• BlackBerry devices might be stuck at authentication pop-up when accessing Voltage site.

• Show My Number option • Added Show My Number option missing from phone options.

• Data issue during home/roaming scenario • Depending on your location, if your BlackBerry device continues to switch between roaming and your expected service

provider, device might remain registered on VZW CDMA.

• Added non-visual feedback and new category for Screen Reader • A tutorial has been added to the Screen Reader application to describe the use of the feature.

• Non-visual feedback has been added to the Screen Reader feature to assist in navigation and selection.

• Fixed SSL errors and patches from OpenSSL • In rare occurrence, user might not receive all mail and see SSL errors.

• Addressed the OpenSSL “FREAK” vulnerability.

• Support downloading email attachment with large attachment size.

• Fixed device vulnerabilities related OMA – DM support.

• Universal search doesn’t return a work contact even when the ADARP enabled work account is unlocked.

• Power off charging fix • Classic smartphone might not take a charge while in a powered off state.

• Proximity sensor remains active indefinitely • In a rare case scenario, the proximity sensor may stay active while not in a call scenario.

• Data loss issue during home/roaming scenario • Depending on your location, if your BlackBerry device continues to switch between roaming and your expected service

provider, you might see a No Service message.

• Removal of some unavailable and greyed out phone features within the phone application

