solar victoria portal industry user guide...svp 2. confirm conditions read the solar provider...
TRANSCRIPT
![Page 1: Solar Victoria Portal Industry User Guide...SVP 2. Confirm Conditions Read the Solar Provider Statement terms and conditions. You are required to confirm an acknowledgement of the](https://reader035.vdocument.in/reader035/viewer/2022080718/5f786496ff669077b2617f80/html5/thumbnails/1.jpg)
Solar Victoria Portal Industry User Guide
![Page 2: Solar Victoria Portal Industry User Guide...SVP 2. Confirm Conditions Read the Solar Provider Statement terms and conditions. You are required to confirm an acknowledgement of the](https://reader035.vdocument.in/reader035/viewer/2022080718/5f786496ff669077b2617f80/html5/thumbnails/2.jpg)
Rebate processSVP
Customer Accepts Quote & Eligibility• Receives email• Login to SVP• Accepts quote• Confirms property address• Enter household income
information• Upload ID documents for
verification• Accept interest-free loan T&Cs
(optional) • Enter Direct Debit details (for
loan)• Submits Application
Eligibility Confirmed• Automated Approval or review• Request information or Approve• QR Code sent on approval
Upload & Submit SPS• Login to SVP• Create new application• Select product(s)• Eligibility steps• Submit
Installation• Installation booked• Arrive at property• Scan QR code• Complete installation
Finalise Rebate• Log into SVP• Enter installation details • Submit details• Receives payment
Customer engages retailer• Engage a retailer• Receive quote from retailer for
installation
Retailers Customers InstallersCSO
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1. Registering as a retailer2. Creating a quote3. Scheduling an installation4. Registering as an installer5. Confirming customer eligibility6. Claiming payment for an installation
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1. Registering as a retailer
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Registering as a retailerSVP
![Page 6: Solar Victoria Portal Industry User Guide...SVP 2. Confirm Conditions Read the Solar Provider Statement terms and conditions. You are required to confirm an acknowledgement of the](https://reader035.vdocument.in/reader035/viewer/2022080718/5f786496ff669077b2617f80/html5/thumbnails/6.jpg)
Registering as a retailerSVP
![Page 7: Solar Victoria Portal Industry User Guide...SVP 2. Confirm Conditions Read the Solar Provider Statement terms and conditions. You are required to confirm an acknowledgement of the](https://reader035.vdocument.in/reader035/viewer/2022080718/5f786496ff669077b2617f80/html5/thumbnails/7.jpg)
Registering as a retailerSVP
![Page 8: Solar Victoria Portal Industry User Guide...SVP 2. Confirm Conditions Read the Solar Provider Statement terms and conditions. You are required to confirm an acknowledgement of the](https://reader035.vdocument.in/reader035/viewer/2022080718/5f786496ff669077b2617f80/html5/thumbnails/8.jpg)
Registering as a retailerSVP
![Page 9: Solar Victoria Portal Industry User Guide...SVP 2. Confirm Conditions Read the Solar Provider Statement terms and conditions. You are required to confirm an acknowledgement of the](https://reader035.vdocument.in/reader035/viewer/2022080718/5f786496ff669077b2617f80/html5/thumbnails/9.jpg)
Registering as a retailerSVP
![Page 10: Solar Victoria Portal Industry User Guide...SVP 2. Confirm Conditions Read the Solar Provider Statement terms and conditions. You are required to confirm an acknowledgement of the](https://reader035.vdocument.in/reader035/viewer/2022080718/5f786496ff669077b2617f80/html5/thumbnails/10.jpg)
2. Creating a quote
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Creating a quoteSVP
1. Click on the ‘New Quote’ buttonFrom the home page, click on…
![Page 12: Solar Victoria Portal Industry User Guide...SVP 2. Confirm Conditions Read the Solar Provider Statement terms and conditions. You are required to confirm an acknowledgement of the](https://reader035.vdocument.in/reader035/viewer/2022080718/5f786496ff669077b2617f80/html5/thumbnails/12.jpg)
Creating a quoteSVP
2. Confirm Conditions Read the Solar Provider Statement terms and conditions. You are required to confirm an acknowledgement of the conditions by checking the “I confirm I have read and understand the above” box to progress.
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Creating a quoteSVP
3. Complete all the required fields for the application:
- Contact details- Product information- Customer Benefits- Quote Details
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Creating a quoteSVP
4. Upload the Quote
5. Click Next to proceed
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3. Scheduling an installation
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Scheduling an installationSVP
1. Go to the ‘Installations’ tab of the portal and select an installation
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Scheduling an installationSVP
2. Click on ‘schedule installation’
![Page 18: Solar Victoria Portal Industry User Guide...SVP 2. Confirm Conditions Read the Solar Provider Statement terms and conditions. You are required to confirm an acknowledgement of the](https://reader035.vdocument.in/reader035/viewer/2022080718/5f786496ff669077b2617f80/html5/thumbnails/18.jpg)
Scheduling an installationSVP
3. Select an installation date
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4. Registering as an installer
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Registering as an installerSVP
1. Eligible installers should receive a registration email
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Registering as an installerSVP
2. Follow the invitation link to go to this page
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Registering as an installerSVP
3A. Once you’ve clicked continue, you will receive a security code via email or…
3B. …mobile
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Registering as an installerSVP
4. Create a password and accept the terms and conditions
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Registering as an installerSVP
5. You will receive a confirmation of registration email
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5. Confirming customer eligibility
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Confirming customer eligibilitySVP
1. 2. 3. 4.
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Confirming customer eligibilitySVP
5. 6. 7. 8.
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6. Claiming payment for an installation
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Claiming payment for an installationSVP
1. Go to the ‘payment’ tab on the portal and select an installation
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Claiming payment for an installationSVP
2. Click ‘request payment’
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Claiming payment for an installationSVP
3. Input the relevant details and confirm the installed product(s)
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Claiming payment for an installationSVP
4. Upload the relevant supporting documents
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Claiming payment for an installationSVP
5. Confirm installation details and submit
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Claiming payment for an installationSVP
6. Your payment claim for the installation will now appear as ‘under review’ until payment is approved