Add sustainable value to any organisation

WHAT IS RCA?

Why do we need to standardise how we solve problems?

By using the Sologic structured and standardised RCA process everyone speaks the same ‘language’.

Our clients become better positioned to be truly effective learning organisations and communicate more effectively, minimising blame, embarrassment, ego and defensiveness. Their staff can engage with the RCA process and focus on using logic and evidence to solve the problem.

Why Root Cause Analysis?

Increasingly Root Cause Analysis is found to be integral to professional discipline and industry sector standards. Understanding and applying effective RCA is regarded as an indicator of best practice. In addition many contracting organisations will now have RCA as a key criteria in their tender requirements.

No organisation is problem-free. The systems we create constantly need adjustment – sometimes in minor ways, and sometimes through radical change. Problems and problem solving, i.e. Root Cause Analysis, show us where to focus our process improvement efforts.

Our clients become better positioned to be truly effective learning organisations and communicate more effectively

Root Cause Analysis (RCA) uses logic to analyse the cause-and-effect relationships of any event.

RCA is essentially performed to find solutions that prevent the repetition of undesirable events, and to ensure that successes are replicated

HERE ARE A FEW EXAMPLES

WHAT KIND OF PROBLEMS DO YOU SOLVE WITH SOLOGIC® RCA?

We had an accident today that sent an employee to the hospital.

Our customer discovered a quality defect and made a complaint.

Today an event caused the power plant to go offline.

Why do we not have the resources available that we need in order to deliver our service?

A key employee left our company today.

Our customer service department is overloaded

How can we address the pressure points in our organisation?

Why has an adverse event occurred?

You can use Sologic to solve any problem. Most problems do not have a single ‘right’ solution; only good, better or best solutions, depending on the situation.

Organisations use Sologic to analyse and investigate a vast range of significant problems.

The instances given here are only a few examples of the problems that can be analysed with Root Cause Analysis.

The 5 steps within the Sologic Process are:

1. Gather and manage data

2. Identify and agree on the problem’s focal point

3. Analyse cause and effect

4. Identify solutions

5. Produce the final report

WHY SOLOGIC?

Global leaders in RCA training and support

Thousands of students from many countries across multiple industry sectors have benefited from Root Cause Analysis training delivered by our team.

Our rigorous RCA approach supports continuous improvement as well as giving clear and meaningful information for reporting to Senior Management and Regulators.

The Sologic Root Cause Analysis method is universal, scalable, practical and intuitive for Root Cause Analysis novices and experts alike.

It consists of logical, complete and accurate processes and terminology that’s aligned with how the world actually works. The Sologic RCA process has been specifically designed to take the focus away from

non-specific causes, opinion, blame and punishment by shifting the focus to systemic causes, objectivity, collaboration and data.

The process is simple and the skills necessary for effective Root Cause Analysis can be developed using this framework and our carefully devised interactive training.

Asset Manager Oil Industry

Health & Safety & Quality Systems Administrator Aerospace Industry

I would recommend Sologic to any employer seeking to empower their workforce with the tools to implement Continuous Improvement

activities’

‘I recently attended a Sologic RCA course and can only describe it as being fantastic. I can’t remember when I have gleaned so much

information in such a short period of time.’

‘This was a large analysis with quite a few possible outcomes so, RCA was a perfect tool to use’

Sologic has provided RCA training for our organisation on more than one occasion and we were impressed with our facilitator, who is an RCA practitioner, as well as an excellent trainer. She was engaging

and had a keen awareness of the delegates of the class. Her expertise in RCA was demonstrated in the multitude of ways she explained the

material to those new to the process

Regional Programme Manager Construction Industry

Lead Supervisor, Trading Firms and Market Risk Financial Conduct Authority

SOLOGIC®

RCATRAINING

Training levels

Our training introduces you to a systematic methodology. It enables your team to develop skills to reliably and successfully solve challenging problems.

Courses are available in two settings

It’s designed to give your team the skills, knowledge and real-world tools they need to successfully solve tough problems – and prevent them from recurring.

Pick the delivery format that works best for you: public courses, on-site courses, e-learning, or a blend of face-to-face and online instruction.

All our courses scale to your time and budget with cost-effective, efficient training that will help you achieve measurable results.

Sologic also supports the transition of training into practice in the workplace with coaching, training progression paths and providing in-house Sologic Master facilitators for individual RCA events.

Public Choose from a wide variety of locations and dates across Europe & Sub-Saharan Africa.

In-house Delivered on-site at a location to suit our clients and their delegates.

We continuously listen and learn from our clients.

Now, we’re excited to share with you the most innovative and effective Root Cause Analysis methodology and curriculum available today.

Online e-learning: 3 hour, self-directed course available at anytime.

3 hour interactive awareness seminar.

Practitioner & Facilitator: 2 days of classroom instruction.

Master Facilitator: 1.5 days of classroom instruction.

Lead Investigator: 1 day of classroom instruction.

eRCA Fundamentals

RCA Awareness

Analyst Level 1

Analyst Level 2

Analyst Level 3

Why Root

Cause Analysis?

Root Cause Analysis (RCA)

enables you to systematically

analyse the cause-and-effect

relationships of an event or

situation. It identifies ways

to stop negative events

reoccurring, while examining

successful events may help

you to replicate their positive

characteristics.

Our simple reporting

and charting software

Causelink enables you to

share your analysis and

the lessons learned with

stakeholders in an intuitive

and effective manner.

RCA is increasingly

recognised as key to

professional discipline,

high industry sector

standards and an indicator

of best practice. While simple

in application, it is also

scalable according to

your organisation’s needs

and size.

What is Root Cause Analysis?

What does an effective Root

Cause Analysis Process look like?

How can Root Cause Analysis

benefit my organisation?

Will Root Cause Analysis help

me in solving day to day problems?

Is Root Cause Analysis applicable

to my sector and discipline?

Attending this

3 hour interactive

awareness seminar

will provide the

opportunity to:

Understand the role of RCA in work based processes such as Risk Management

and Problem Management

Examine the problem definition process

Discover the benefits and structure of an effective RCA process

Review RCA analysis using a structured and complete visual method of charting

Explore how RCA analysis can generate targeted solutions

Find out about a simple method of reporting by using Sologic Causelink software

Who are Sologic?

Sologic Europe is part of a wider global organisation, Sologic LLC.

Our European team of Sologic trainers, facilitators and investigators

use their experience from wide-ranging industries to offer the best

possible Root Cause Analysis facilitation and training to our clients.

Root Cause Analysis

Awareness Session

www.rootcauseanalysistraining.co.uk

T: +44 (0)1603 819130 | E: europe@sologic.com

For more information:

Software that gives you the maximum benefit from your RCA-trained staff The Enterprise version of Causelink® software provides a collective, real-time view of an organisation’s RCAs.

Achieve and maintain Operational Excellence by analysing, correcting and preventing problems of all sizes and replicating successes.

A universal platform used across a range of disciplines from health and safety to financial services.

The full potential of Root Cause Analysis…

… realised with the power of a unique software solution

A smarter way of working

A global view across your organisation

With visual dashboards, common cause analysis, RCA team utilisation, and other configurable reports, managers can clearly see the big picture, share what they’ve learned with their team and upper management, and lead the organisation to decrease costly recurring and systemic problems.

Investigation data shared instantly and logically leading to greater

corporate memory

Web-based

No locally installed software

Secure cloud-based data storage

Full control of user accounts

Configurable permission-based logins

Imports data from desktop charting application

Track real progress

Sustainable and measurable improvements

Identify ‘hot spots’ around your organisation

Ownership/completion of agreed actions.

Real-time action-tracking

Recognise emerging ‘systemic issues’

Return on investment

Gaining maximum value from the RCA data you hold

Organisations hold a vast amount of data of all types. Causelink Enterprise uses your RCA data logically to spot trends, identify ‘hot spots’ and track real time progress sharing lessons learned and increasing corporate memory.

Web-based logins allow this process to be managed from anywhere in the world whilst having the ability to drill down to one specific location or department.

Sologic Oak Lodge Business Centre School Lane, Little Melton Norfolk, NR9 3LB

Tel: +44 (0)1603 819130Email: europe@sologic.comWeb: www.rootcauseanalysistraining.co.uk