solomo for ebev

22
SoLoMo eBev 2013 The single most important distribution concept since refrigerated shipping

Post on 18-Oct-2014

1.106 views

Category:

Business


2 download

DESCRIPTION

SoLoMo backgrounder for eBev conference, the first ever cross-beverage symposium. The panel presentation following this backgrounder includes MomentFeed, Ready Pulse and Foursquare talking about how to reconsider scale and economics to engage and win in SoLoMo. This intersection is the most important one for beverage.

TRANSCRIPT

Page 1: SoLoMo for eBev

SoLoMoeBev 2013

The single most important distribution concept since refrigerated shipping

Page 2: SoLoMo for eBev

Proprietary and Confidential. ©2013 KITE Solutions Inc. All Rights Reserved. KITE, GETKITE and all associated logos are trademarks of Kite Solutions, Inc.KITESM

What is SoLoMo?

Credit: Kleiner Perkin’s John Doerr

Not one platform but combination of them

2

Page 3: SoLoMo for eBev

Proprietary and Confidential. ©2013 KITE Solutions Inc. All Rights Reserved. KITE, GETKITE and all associated logos are trademarks of Kite Solutions, Inc.KITESM

Beverage: The Original Social Network

Proprietary and Confidential. ©2013 KITE Solutions Inc. All Rights Reserved. KITE, GETKITE and all associated logos are trademarks of Kite Solutions, Inc. 3

Page 4: SoLoMo for eBev

Proprietary and Confidential. ©2013 KITE Solutions Inc. All Rights Reserved. KITE, GETKITE and all associated logos are trademarks of Kite Solutions, Inc.KITESM

All brands start local

Proprietary and Confidential. ©2013 KITE Solutions Inc. All Rights Reserved. KITE, GETKITE and all associated logos are trademarks of Kite Solutions, Inc. 4

Page 5: SoLoMo for eBev

Proprietary and Confidential. ©2013 KITE Solutions Inc. All Rights Reserved. KITE, GETKITE and all associated logos are trademarks of Kite Solutions, Inc.KITESM

Great ideas start local

Proprietary and Confidential. ©2013 KITE Solutions Inc. All Rights Reserved. KITE, GETKITE and all associated logos are trademarks of Kite Solutions, Inc. 5

Page 6: SoLoMo for eBev

Proprietary and Confidential. ©2013 KITE Solutions Inc. All Rights Reserved. KITE, GETKITE and all associated logos are trademarks of Kite Solutions, Inc.KITESM

SoLoMo as an driver of product innovation:

Ranger IPA inspired by local reps

Product Innovation from Local

6

Page 7: SoLoMo for eBev

Proprietary and Confidential. ©2013 KITE Solutions Inc. All Rights Reserved. KITE, GETKITE and all associated logos are trademarks of Kite Solutions, Inc.KITESM

Social Media Numbers

Proprietary and Confidential. ©2013 KITE Solutions Inc. All Rights Reserved. KITE, GETKITE and all associated logos are trademarks of Kite Solutions, Inc.

• 1.5 billion active Facebook users as of October 2013.  This is a 23%increase from March 2012.

• 699 million people log onto Facebook daily, which represents a 26% increase from 2012

• Mobile Twitter: 164M+ (75%) Access From Handheld Devices Monthly, 65% Of Ad Sales Come From Mobile

7

Page 8: SoLoMo for eBev

Proprietary and Confidential. ©2013 KITE Solutions Inc. All Rights Reserved. KITE, GETKITE and all associated logos are trademarks of Kite Solutions, Inc.KITESM

Local

Proprietary and Confidential. ©2013 KITE Solutions Inc. All Rights Reserved. KITE, GETKITE and all associated logos are trademarks of Kite Solutions, Inc.

The number of local searches on mobile devices +4x 2012

• 17% of in-store mobile users people make a purchase after a mobile search

• Approximately 30% of Google searches involve location

• The effect of smartphones on in-store sales will increase to $689 billion by 2015 (+19%)

8

Page 9: SoLoMo for eBev

Proprietary and Confidential. ©2013 KITE Solutions Inc. All Rights Reserved. KITE, GETKITE and all associated logos are trademarks of Kite Solutions, Inc.KITESM

Mobile Market Research

Proprietary and Confidential. ©2013 KITE Solutions Inc. All Rights Reserved. KITE, GETKITE and all associated logos are trademarks of Kite Solutions, Inc.

• 56% of all US adults now have smartphones

• 18-29 year olds smartphone owners , 67 % use social media on their connected device

http://www.reuters.com/article/2010/11/29/us-smartphones-survey-idUSTRE6AS0XB20101129• 17% of in-store mobile

users people make a purchase after a mobile search

9

Page 10: SoLoMo for eBev

Proprietary and Confidential. ©2013 KITE Solutions Inc. All Rights Reserved. KITE, GETKITE and all associated logos are trademarks of Kite Solutions, Inc.KITESM

Mobile: Smartphones

Proprietary and Confidential. ©2013 KITE Solutions Inc. All Rights Reserved. KITE, GETKITE and all associated logos are trademarks of Kite Solutions, Inc.

US app consumption eclipsed web consumption last year. It’s quickly approaching levels of television consumption.

10

Page 11: SoLoMo for eBev

Proprietary and Confidential. ©2013 KITE Solutions Inc. All Rights Reserved. KITE, GETKITE and all associated logos are trademarks of Kite Solutions, Inc.KITESM

Mobile: Tablets

Proprietary and Confidential. ©2013 KITE Solutions Inc. All Rights Reserved. KITE, GETKITE and all associated logos are trademarks of Kite Solutions, Inc.

Last year website conversion rates from tablets were 4x higher than smartphones

(source: screenpages http://econsultancy.com/us/blog/11374-conversion-rates-from-tablets-are-four-times-higher-than-smartphones-stats)

11

Page 12: SoLoMo for eBev

Proprietary and Confidential. ©2013 KITE Solutions Inc. All Rights Reserved. KITE, GETKITE and all associated logos are trademarks of Kite Solutions, Inc.KITESM

Mobile: Wearables

Proprietary and Confidential. ©2013 KITE Solutions Inc. All Rights Reserved. KITE, GETKITE and all associated logos are trademarks of Kite Solutions, Inc. 12

Page 13: SoLoMo for eBev

Proprietary and Confidential. ©2013 KITE Solutions Inc. All Rights Reserved. KITE, GETKITE and all associated logos are trademarks of Kite Solutions, Inc.KITESM

Mobile: Wearables

Proprietary and Confidential. ©2013 KITE Solutions Inc. All Rights Reserved. KITE, GETKITE and all associated logos are trademarks of Kite Solutions, Inc.

http://brandongaille.com/latest-wearable-technology-statistics-and-trends/

13

Page 14: SoLoMo for eBev

Proprietary and Confidential. ©2013 KITE Solutions Inc. All Rights Reserved. KITE, GETKITE and all associated logos are trademarks of Kite Solutions, Inc.KITESM

How to engage with SoLoMo• Put SoLoMo at the core of your brand strategy• Every consumer is an early adopter

--how will you appify/adjust to feed that need?• WWSD? bring culture and elegance to your solution--even if you’re

not building the product, be a good product executive

• Radically challenge your assumptions about the economics of content creation and scale

• Execute locally, Manage at Scale with Enterprise-Strength Tools and Partners (Buddy, MomentFeed, Ready-Pulse, Foursquare)

14

Page 15: SoLoMo for eBev

Proprietary and Confidential. ©2013 KITE Solutions Inc. All Rights Reserved. KITE, GETKITE and all associated logos are trademarks of Kite Solutions, Inc.KITESM

Content

YOUR BEST ADVOCATES. THEIR BEST CONTENT.

"Buy Now"Button

PULSE CONTENT• Social Graph• Social Interest• Search Intent• Local

Page 16: SoLoMo for eBev

Proprietary and Confidential. ©2013 KITE Solutions Inc. All Rights Reserved. KITE, GETKITE and all associated logos are trademarks of Kite Solutions, Inc.KITESM

Instagram Rewards Pilot: Incentivizing quality content & engagement

Barney’s customers sharing their brand experience in the buying moment, earning

rewards, and creating quality content for the brand to share across its social channels

16

Page 17: SoLoMo for eBev

Proprietary and Confidential. ©2013 KITE Solutions Inc. All Rights Reserved. KITE, GETKITE and all associated logos are trademarks of Kite Solutions, Inc.KITESM

Foursquare

17

Page 18: SoLoMo for eBev

Proprietary and Confidential. ©2013 KITE Solutions Inc. All Rights Reserved. KITE, GETKITE and all associated logos are trademarks of Kite Solutions, Inc.KITESM

Foursquare

18

Page 19: SoLoMo for eBev

SoLoMoeBev 2013

19

Page 20: SoLoMo for eBev

Proprietary and Confidential. ©2013 KITE Solutions Inc. All Rights Reserved. KITE, GETKITE and all associated logos are trademarks of Kite Solutions, Inc.KITESM

Many Brand Managers Struggle with the Same Things

FINDING, INVITINGBRAND AMBASSADORS

MODERATION& QUALITY OF CONTENT

DISPLAY AMBASSADOR CONTENT

AMBASSADOR FULL INFO & PERMISSIONS

TRACKING ADOPTION AND EFFECTIVENESS

MESSASGING FOR TARGETED

CAMPAIGNS

YOUR BEST ADVOCATES. THEIR BEST CONTENT

Page 21: SoLoMo for eBev

Proprietary and Confidential. ©2013 KITE Solutions Inc. All Rights Reserved. KITE, GETKITE and all associated logos are trademarks of Kite Solutions, Inc.KITESM

Instagram Rewards Pilot: Incentivizing quality content & engagement

Includes attribution and direct response to customer via Comment and/or @Reply

‣ Sign up with name, Instagram ID, email, and mailing address

‣ Earn points for taking photos with the designated #hashtag

‣ Earn bonus points when the brand “Likes” or “Shares” the photo

‣ Receive gift cards in the mail

‣ Track spend on gift cards

21

Page 22: SoLoMo for eBev

Proprietary and Confidential. ©2013 KITE Solutions Inc. All Rights Reserved. KITE, GETKITE and all associated logos are trademarks of Kite Solutions, Inc.KITESM

Instagram Rewards Pilot: Incentivizing quality content & engagement

Customers Instagrammed the

gift cards they received in the

mail, which drove more engagement

and sharing

22