solutionscomplete operation

reva

mp

up

date

mark

etin

g

globalcustom network

stre

am

line

exp

ert

ise

stra

teg

icp

lans

efm Hospitality Solutions is led by two experienced hospitality executives with international backgrounds, Nikolas Eastwick-Field and John Murphy, who are seasoned Caribbean and Latin America specialists. Their combined experience has encompassed working in every department of an operating hotel and resort as well as holding senior positions within major international brands. This experience has provided them with practical knowledge and has earned them a keen sensitivity to local conditions, opportunities and challenges. Both principals are certified Community Association Managers.

The name of the company actually defines its industry niche, “Solutions”. Consulting companies for the most part conduct research and prepare a report identifying the problems. efm conducts research and prepares reports of its findings, but there the similarity ends. That is the starting point for efm. The company then undertakes to provide the profitable solutions to the problems that have been identified. The difference is in the delivery.

efm is positioned to handle all the needs of property owners and developers. Our professional team, along with a network of industry partners, understands the business and has the practical knowledge to develop and implement strategic plans that produce results.

efm offers a broad and comprehensive spectrum of services that can be combined and customized to address the specific needs of each client, whether it is a resort under development that requires definition, a recently purchased property that needs to be repositioned, modernized or brought up to standard, or an operating hotel seeking to streamline operations.

theDifference is in the Delivery

services

pro

pert

ies

ho

tels

new

exisiting

resorts

Conceptualization and Design• Preparation of facilities and design briefs• Evaluation and selection of architects and

design professionals• Design guidance – front and back of house• Creative food and beverage concepts• Technical assistance to architectural and design team

Opening / Launch Assistance• Pre-opening marketing plans and budgets• Advertising and marketing• Corporate identity packages• Branding development• Website development and maintenance• Public relations• Recruitment, selection, staffing and training• Preparation and implementation of standard operation procedures• Evaluation and selection of management companies or franchise agreements• Provision of start-up management services

Planning• Site selection analysis, evaluation and optimization• Market analysis• Short and long-term business plan development• Concept and positioning• Capital budget • Sourcing of equity and/or debt

Operational Negotiations• Liaising with local governments to obtain licenses

and permits• Negotiation of fiscal incentives and/or development orders• FF&E and OS&E procurement assistance• Hotel systems recommendations and specifications• Owner representation and asset management

ne

w Properties

exi

stin

g

Hotels & Resorts• Property inspections• Maintenance and energy

programs review• Professional management

analysis• Due Diligence studies• Quality Assurance reviews• Standard operating procedures• Marketing reviews

Operational Audits and Programs

• Product repositioning• Renovation and refurbishment

guidance• Creative food and beverage concepts• Short and long-term business plans• Operational management and leadership• Financial and revenue management• e-commerce and e-marketing

The Elegant Group of Boutique HotelsBarbados W.I.

Acted as CEO and Director of Operations for 5 boutique hotels (620 rooms total). Converted one hotel to a condimium develop-ment and one to a 5 Star Deluxe product (The House).

Jamaica Grande Ocho Rios, Jamaica

Negotiated the purchase of 2 under performing hotels from the Jamaican Government, secured soft financing to remodel and expand the existing facilities, established design criteria and supervised the construction contract. Marketed and Managed the 720 room Jamaica Grande resort as a successful all-inclusive property.

Grand Beach Resort St. Thomas, USVI

Co-ordinated a complex insurance claim to secure funding for a major renovation project following Hurricane Marilyn. Successfully re-opened and operated the resort after being closed for one year.

efm Principals Nik Eastwick-Fieldkey leadership roles in high profile hotels

Also, The Yacht Haven Hotel and Marina, St. Thomas, U.S.V.I.; The Renaissance Hotel, Grenada, W.I.; The Royal Reef Hotel, Belize, C.A.; Jaragua Hotel

South Ocean Beach Hotel and Golf Club Nassau, Bahamas

Arranged for the purchase and managed this multi use property with 125 room hotel, 18 hole golf course and club and beachfront time share units.

& John Murphy have playedand resorts including the following:

Treasure Island Resort Grand Cayman, C.I.

Invited by the Bank of Nova Scotia to take over 300+ room failing resort. Repositioned and managed successfully for the Owning Group.

The Mutiny Hotel Coconut Gove, Miami

Successfully managed day to day operations of this luxury 172 room condominium hotel in Coconut Grove, Miami, a leading member of the “Small Luxury Hotels of the World”.

Turquoise Reef Resort Providenciales, Turks & Caicos

Developed, built and successfully operated this first major hotel in the Turks and Caicos Islands

The Unique Hotel Sao Paulo, Brazil

Provided technical assistance to owner and architect/interior designer, purchased FF&E and OS&E, handled recruitment and selection of management team, prepared both pre-opening and ongoing marketing plans and budgets, established operating procedures during the first 5 years of operation.

and Casino, Santo Domingo, D.R.: Capella Beach Resort, Juan Dolio, D.R.; Nanny Cay Resort and Marina, Tortola, B.V.I.; and new projects in Haiti, W.I.

13240 SW 99 Place • Miami, Florida 33176

Phone: (305) 479-2398 • Fax: (305) 479-2734

www.efmhospitality.com