solving refining & petrochemicals workforce development challenges with performance improvement...
TRANSCRIPT
Solving Refining & Petrochemicals Workforce Development Challenges
with Performance Improvement Tools
Bruce MantheyVice President
Global Process IndustriesGSE Systems, Inc
3
4
5
“There are concerns that not being able to get the right people at the right time for the right cost could inevitably threaten the overall delivery of projects on time and within budget.”
Workforce Related Project Risks Findings Report
Unexpected Consequences of Improved Reliability & Control Technology
Source: Dynamic Performance Management
SEVERAL KEY HUMAN PERFORMANCE FACTORS FROM BP TEXAS CITY INVESTIGATION
1. Lack of technically trained personnel during startup
2. Outdated and ineffective operating procedures
3. Inadequate operator training program
Workforce Development Not Addressed in Traditional Control System Vendor Approach
Enter lifecycle earlyFocus on engineering lifecycleGain mindshare & account control
Graphic courtesy of Statoil
How can you help him become an expert?
Help him understand The Why!
Create e-learning environment
SIMULATION &
TRAININGTECHNOLOGI
ES
Impact of Simulation and Training Processes & Technologies
Reduced “Time to Autonomy”
Improved process safely
Improved process understanding
Improved operator effectiveness
Better handle process upsets
Reduced environmental incidents
Reduced equipment damage
Increased plant availability
Faster turn-arounds & start-ups
Web-based Tutorials High-fidelity Universal Simulators Custom OTS
Training Cos.
Use Technology to Help Bridge the Workforce Development Gap
DCS Vendors
Process Fundamentals
Web-based Tutorials
High-fidelity Universal Simulators
Instructor Led
MentoringKnowledge
Transfer
Unit Specific Experiential
LearningCustom OTS
Process ControlWeb-based
Tutorials
Instructional Systems DesignNecessary Step 0.1
(1) Analysis• Competencies Required Training• Job performance requirements• Requisite skills and knowledge
(2) Design• Training plan• Venue & media• Training & learning objectives/activities
(3) Development• Learning guides• Lesson plans/evaluations• Resources & support materials
(4) Implementation• Documentation: learning activities &
evaluations• Job performance measurement & record
keeping
(5) Evaluation
How O&M Technicians Learn
• Web Tutorials• Instructor-Led
• Startup/Shutdown• Control Sim.
• Structured OJT• Optimization• Trouble-shooting
• Simulations• Normal
• Abnormal/Upsets
• PFDs, PIDs• Tutorials (WBT)• Equipment Descr.• Procedures
Tell me!
Let me!
Show me!
Help me!
Shaikh, Ahmad
3D Interactive Immersive YouTube Video
What is the value of performance improvement tools?
How much would you save if you could eliminate just 1 unplanned shutdown per year?
How much would you save if you could eliminate 1 day in a turn-around?
How much is 1 less reportable incident worth?
We have come a long way since 1901, but we still need to…
Help him understand The Why!
27
Bruce E. MantheyVice President – Marketing & Sales
Global Process Industry
[email protected]+1 (410) 970-7800