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Songmei Li, Ph.D., GISP Pace Suburban Bus Services October 2011 *

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Page 1: Songmei Li, Ph.D., GISP Pace Suburban Bus Services October ... · *Serve six counties in northeastern Illinois o Regular bus routes o Specialized services: dial-a-ride, ADA services,

Songmei Li, Ph.D., GISP

Pace Suburban Bus Services

October 2011

*

Page 2: Songmei Li, Ph.D., GISP Pace Suburban Bus Services October ... · *Serve six counties in northeastern Illinois o Regular bus routes o Specialized services: dial-a-ride, ADA services,

*

*Senior GIS Programmer Analyst for Pace Bus since 2006

*Ph.D. in Urban Planning and Development

*12 years’ experience in GIS application development

*E-mail: [email protected]

Page 3: Songmei Li, Ph.D., GISP Pace Suburban Bus Services October ... · *Serve six counties in northeastern Illinois o Regular bus routes o Specialized services: dial-a-ride, ADA services,

*

* Serve six counties in northeastern Illinoiso Regular bus routeso Specialized services: dial-a-ride, ADA services, vanpool, …

* 1 headquarter, 9 garages* 9 divisions and a South

Holland Facility Center* 1 Chicago downtown office* Over 200 fixed routes that

serve more than 220 communities

Page 4: Songmei Li, Ph.D., GISP Pace Suburban Bus Services October ... · *Serve six counties in northeastern Illinois o Regular bus routes o Specialized services: dial-a-ride, ADA services,

** Serve six counties including city of

Chicago.

* Required by federal Americans with Disabilities Act.

* Provide at the same times and within three-quarters of a mile of fixed route service.

* Riders: certified by the Regional Transportation Authority as a person with a disability. (http://www.rtachicago.org/accessibility/ada-paratransit-service-guidelines-2.html)

Page 5: Songmei Li, Ph.D., GISP Pace Suburban Bus Services October ... · *Serve six counties in northeastern Illinois o Regular bus routes o Specialized services: dial-a-ride, ADA services,

*

ADA Trips Pick Up Monitor.

Late ADA Trips Analyzer.

No-Show ADA Trips Analyzer

ADA Inter-Zone Trips Analyzer

Languages: Visual Basic.NET & ArcObjects.

Page 6: Songmei Li, Ph.D., GISP Pace Suburban Bus Services October ... · *Serve six counties in northeastern Illinois o Regular bus routes o Specialized services: dial-a-ride, ADA services,

*

Trapeze ApplicationThe MDT equipment captures actual vehicle location and time.

Vehicle location and time are saved in Trapeze (Oracle DB).

Data are retrieved from Trapeze and analyzed in the customized mapping applications.

Page 7: Songmei Li, Ph.D., GISP Pace Suburban Bus Services October ... · *Serve six counties in northeastern Illinois o Regular bus routes o Specialized services: dial-a-ride, ADA services,

*

*Purpose:* Monitor and audit the extent to which Paratransit

drivers accurately record their arrivals and departures at the client pick-up sites.

*What it does?Calculates the distances for

* a client’s scheduled pick up location;

* a vehicle’s arrival location;

* a vehicle’s departure location.

Page 8: Songmei Li, Ph.D., GISP Pace Suburban Bus Services October ... · *Serve six counties in northeastern Illinois o Regular bus routes o Specialized services: dial-a-ride, ADA services,

*

Select a date range:  Sep 1 – 30, 2011.1.

Page 9: Songmei Li, Ph.D., GISP Pace Suburban Bus Services October ... · *Serve six counties in northeastern Illinois o Regular bus routes o Specialized services: dial-a-ride, ADA services,

*

Three locations and distances:

scheduled pick up location

vehicle arrival location

vehicle departure location

Page 10: Songmei Li, Ph.D., GISP Pace Suburban Bus Services October ... · *Serve six counties in northeastern Illinois o Regular bus routes o Specialized services: dial-a-ride, ADA services,

*

Enter three distances:2.

Page 11: Songmei Li, Ph.D., GISP Pace Suburban Bus Services October ... · *Serve six counties in northeastern Illinois o Regular bus routes o Specialized services: dial-a-ride, ADA services,

*

Page 12: Songmei Li, Ph.D., GISP Pace Suburban Bus Services October ... · *Serve six counties in northeastern Illinois o Regular bus routes o Specialized services: dial-a-ride, ADA services,

*

DATEEVENT ID

CLIENTNAME

  ORIGIN ADDRESS

DRIVERNAME

 PROVIDERNAME

 

SCHEDULEDAND VEHICLEARRIVAL DISTANCE

 

SCHEDULEDAND 

VEHICLE DEPARTUREDISTANCE

 

 

VEHICLE ARRIVAL AND 

DEPARTURE DISTANCE

20110902 31076 Mr. S1 street, Chicago Mr. K CDT 4000 45 4000

20110902 41047 Mr. D5 street, Chicago Mr. L CDT 3500 20 3500

20110902 9328 Mr. Cl7 Ave, Chicago Mr. H CDT 3300 22 3300

20110902 9345 Ms. R16 Ct, 

Chicago Mr. W CDT 4500 28 4500

20110902 33742 Ms. B19 Drive, Chicago Ms. T CDT 3270 36 3270

20110902 48041 Mrs. N9 Blvd, Chicago Mrs. B CDT 5000 11 5005

20110902 56522 Mr. L13 Ave, Chicago Mr. P CDT 4600 20 5000

Page 13: Songmei Li, Ph.D., GISP Pace Suburban Bus Services October ... · *Serve six counties in northeastern Illinois o Regular bus routes o Specialized services: dial-a-ride, ADA services,

*

*Purpose:* Assists Paratransit staff to effectively analyze service

provision by more closely monitoring contractor and system performance.

*What it does?* Analyzes the spatial patterns of late ADA trips.

* Identifies the customer, trip origins and destinations for all late trips by time of day, day of week, and provider.

Page 14: Songmei Li, Ph.D., GISP Pace Suburban Bus Services October ... · *Serve six counties in northeastern Illinois o Regular bus routes o Specialized services: dial-a-ride, ADA services,

*

Select a date range: Sep 1 – 30, 2011.

Choose a time range for scheduled pick up time (optional): AM Peak (6‐9am)

Choose day of the week (optional):Monday, Wednesday,  Friday.

1.

2.

3.

Page 15: Songmei Li, Ph.D., GISP Pace Suburban Bus Services October ... · *Serve six counties in northeastern Illinois o Regular bus routes o Specialized services: dial-a-ride, ADA services,

*

Select providers:

CDT, DuPage.

4.

Page 16: Songmei Li, Ph.D., GISP Pace Suburban Bus Services October ... · *Serve six counties in northeastern Illinois o Regular bus routes o Specialized services: dial-a-ride, ADA services,

*

Enter the minutes criteria for an ADA trip to be considered late:5.

Page 17: Songmei Li, Ph.D., GISP Pace Suburban Bus Services October ... · *Serve six counties in northeastern Illinois o Regular bus routes o Specialized services: dial-a-ride, ADA services,

*

Page 18: Songmei Li, Ph.D., GISP Pace Suburban Bus Services October ... · *Serve six counties in northeastern Illinois o Regular bus routes o Specialized services: dial-a-ride, ADA services,

*

Page 19: Songmei Li, Ph.D., GISP Pace Suburban Bus Services October ... · *Serve six counties in northeastern Illinois o Regular bus routes o Specialized services: dial-a-ride, ADA services,

*

Page 20: Songmei Li, Ph.D., GISP Pace Suburban Bus Services October ... · *Serve six counties in northeastern Illinois o Regular bus routes o Specialized services: dial-a-ride, ADA services,

*

DATEEVENT ID

CLIENT NAME SCHEDULE TIME

ACTUAL ARRIVAL TIME

ACTUAL DEPARTURE TIME

20110902 31076 Mr. S 6:53:38 7:31:33 7:33:22

20110902 41047 Mr. D 6:59:29 7:23:33 7:23:36

20110902 9328 Mr. C 7:00:00 7:23:04 7:25:37

20110902 9345 Ms. R 8:30:00 8:53:45 9:00:39

20110902 33742 Ms. B 8:50:06 9:13:00 9:15:27

20110902 48041 Mrs. N 8:11:46 8:40:20 8:40:35

20110902 56522 Mr. L 7:15:55 7:42:08 7:46:01

Page 21: Songmei Li, Ph.D., GISP Pace Suburban Bus Services October ... · *Serve six counties in northeastern Illinois o Regular bus routes o Specialized services: dial-a-ride, ADA services,

*

ORIGIN ADDRESS ORIGIN CITYDESTINATIONADDRESS

DESTINATION CITY

DRIVERNAME

  PROVIDER NAME

1 street CHICAGO 9 street CHICAGO Mr. K CDT

5 street CHICAGO 10 Blvd CHICAGO Mr. L CDT

l7 avenue CHICAGO 245 street CHICAGO Mr. H CDT

16 court CHICAGO 97 avenue OAK PARK Mr. W CDT

19 drive CHICAGO 457 circle OAK PARK Ms. T CDT

9 Blvd CHICAGO 35 avenue CHICAGO Mrs. B CDT

13 avenue CHICAGO 864 Blvd CHICAGO Mr. P CDT

Page 22: Songmei Li, Ph.D., GISP Pace Suburban Bus Services October ... · *Serve six counties in northeastern Illinois o Regular bus routes o Specialized services: dial-a-ride, ADA services,

*

*Purpose:* Identifies the habitual no-show customers.

* Assists Paratransit staff to ascertain the extent to which no-shows are spatially clustered.

*What it does?* Analyzes the spatial patterns of Customer no-show ADA trips.

* Monitors and audits the extent to which drivers accurately request no-show at the clients’ pick-up sites.

Page 23: Songmei Li, Ph.D., GISP Pace Suburban Bus Services October ... · *Serve six counties in northeastern Illinois o Regular bus routes o Specialized services: dial-a-ride, ADA services,

*

Select a date range: June 1 – 30, 2011

Select providers: CDT,  DuPage

1.

2.

Page 24: Songmei Li, Ph.D., GISP Pace Suburban Bus Services October ... · *Serve six counties in northeastern Illinois o Regular bus routes o Specialized services: dial-a-ride, ADA services,

**

Page 25: Songmei Li, Ph.D., GISP Pace Suburban Bus Services October ... · *Serve six counties in northeastern Illinois o Regular bus routes o Specialized services: dial-a-ride, ADA services,

*

DATE EVENT IDCLIENT NAME

SCHEDULE TIME

ACTUAL ARRIVAL TIME

ACTUAL DEPART TIME

NO‐SHOW REQUESTTIME

20110131 43506 Mr. S 8:30:00 8:43:27 8:53:00 8:48:27

20110131 14802 Mr. D 15:30:00 15:04:34 15:32:00 15:35:00

20110131 14667 Mr. C 5:00:00 4:47:03 5:11:00 5:03:00

20110131 41750 Ms. R 13:49:16 13:49:52 13:58:00 13:54:52

20110131 39002 Ms. B 13:30:00 13:34:20 13:41:00 13:39:20

Page 26: Songmei Li, Ph.D., GISP Pace Suburban Bus Services October ... · *Serve six counties in northeastern Illinois o Regular bus routes o Specialized services: dial-a-ride, ADA services,

*

ORIGIN DESTINATIONDRIVERNAME

 

Distance between Scheduled and Vehicle Arrival

Distance between 

Scheduled and Vehicle 

Departure

Distance betweenArrival andDeparture

PROVIDER NAME

1 Street, Chicago

9 Street, Chicago Mr. K 207 207 0 CDT

5 Blvd, Chicago

10 Blvd, Chicago Mr. L 392 392 0 CDT

l7 Ave,Chicago

245 Street, Chicago Mr. H 45 45 0 CDT

16 Ct, Chicago

97 Ave, Chicago Mr. W 651 651 0 CDT

19 Drive, Chicago

457 Circle, Chicago Ms. T 414 414 0 CDT

Page 27: Songmei Li, Ph.D., GISP Pace Suburban Bus Services October ... · *Serve six counties in northeastern Illinois o Regular bus routes o Specialized services: dial-a-ride, ADA services,

*

*Purpose:* Enable Paratransit Services staff to review the efficacy

of the current Chicago Paratransit Zones and analyze alternatives.

*What it does?* Identify the customer, trip origin and destination, time

of day, day of week, and provider for all inter-Zone ADA trips.

Page 28: Songmei Li, Ph.D., GISP Pace Suburban Bus Services October ... · *Serve six counties in northeastern Illinois o Regular bus routes o Specialized services: dial-a-ride, ADA services,

*

Select a date range: Sep 1 – 30, 2011.

Choose a time range for scheduled pick up time (optional): AM Peak (6‐9am)

Choose day of the week (optional):Monday, Wednesday,  Friday.

1.

2.

3.

Page 29: Songmei Li, Ph.D., GISP Pace Suburban Bus Services October ... · *Serve six counties in northeastern Illinois o Regular bus routes o Specialized services: dial-a-ride, ADA services,

*

Select providers:

CDT, DuPage.

4.

Page 30: Songmei Li, Ph.D., GISP Pace Suburban Bus Services October ... · *Serve six counties in northeastern Illinois o Regular bus routes o Specialized services: dial-a-ride, ADA services,

*

Enter the zones for origins and destinations (optional):5.

Page 31: Songmei Li, Ph.D., GISP Pace Suburban Bus Services October ... · *Serve six counties in northeastern Illinois o Regular bus routes o Specialized services: dial-a-ride, ADA services,

*

Page 32: Songmei Li, Ph.D., GISP Pace Suburban Bus Services October ... · *Serve six counties in northeastern Illinois o Regular bus routes o Specialized services: dial-a-ride, ADA services,

*

DATE EVENT IDCLIENT NAME

SCHEDULE TIME

ACTUAL ARRIVAL TIME

ACTUAL DEPARTURE

TIME 

ORIGIN DESTINATION

20110902 31076 Mr. S 6:53:38 7:31:33 7:33:221 street, Chicago

9 street, Chicago

20110902 41047 Mr. D 6:59:29 7:23:33 7:23:365 street, Chicago

10 Blvd, Chicago

20110902 9328 Mr. C 7:00:00 7:23:04 7:25:37l7 avenue, Chicago

245 street, Chicago

20110902 9345 Ms. R 8:30:00 8:53:45 9:00:3916 court, Chicago

97 avenue, Chicago

20110902 33742 Ms. B 8:50:06 9:13:00 9:15:2719 drive, Chicago

457 Circle, Chicago

20110902 48041 Mrs. N 8:11:46 8:40:20 8:40:359 Blvd, Chicago

35 avenue, Chicago

20110902 56522 Mr. L 7:15:55 7:42:08 7:46:0113 avenue, 

Chicago864 Blvd, Chicago

Page 33: Songmei Li, Ph.D., GISP Pace Suburban Bus Services October ... · *Serve six counties in northeastern Illinois o Regular bus routes o Specialized services: dial-a-ride, ADA services,

*

Vehicle Arrival LocationVehicle Departure 

LocationVehicle

ID

Funding Source Name

DRIVER NAME

PROVIDER NAMELatitude Longitude Latitude Longitude

41.7612 ‐87.5897 41.7611 ‐87.5897 1518 ADA Mr. K CDT

41.7685 ‐87.6084 41.7685 ‐87.6085 1603 ADA Mr. L CDT

41.8851 ‐87.6677 41.8851 ‐87.6677 2745 ADA Mr. H CDT

41.7280 ‐87.6412 41.7280 ‐87.6412 1687 ADA Mr. W CDT

41.9612 ‐87.6923 41.9612 ‐87.6923 1253 ADA Ms. T CDT

41.7160 ‐87.6166 41.7160 ‐87.6166 1195 ADA Mrs. B CDT

41.6008 ‐87.5524 41.6008 ‐87.5524 2145 ADA Mr. P CDT

Page 34: Songmei Li, Ph.D., GISP Pace Suburban Bus Services October ... · *Serve six counties in northeastern Illinois o Regular bus routes o Specialized services: dial-a-ride, ADA services,

Questions?