sonja radas, mario f. teisl, and brian roe an open...
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SONJA RADAS, MARIO F. TEISL, AND BRIAN ROE
An Open Mind Wants More: Opinion Strength and theDesire for Genetically Modified Food Labeling Policy
Two opposing viewpoints exist in the literature; some suggest consum-ers are unconcerned and do not desire any genetically modified label-ing, while others indicate the opposite. The mixed results may bebecause consumers make finer distinctions than surveys have calledfor, and have evaluation schemes sensitive to information about the ben-efits and risks associated with genetically modified foods. We find con-sumers are quite nuanced in their preferences for genetically modifiedlabeling policy. Unexpectedly, consumers with less-defined views desiremandatory labeling of the most stringent type, while consumers withstronger viewpoints (either pro- or con-genetically modified) are morerelaxed in their labeling requirements.
There are two opposing viewpoints regarding consumers’ acceptance of
genetically modified (GM) foods and their desire for the labeling of these
foods. Industry leaders believe consumers accept these foods because the
public shows a willingness to consume them. For example, most milk in the
United States is produced with the use of bST hormone, even though bST-
free milk is available, clearly labeled, and advertised. In fact, except for
recent limited gains, initial sales for bST-free milk were so weak it almost
disappeared from the market (Webb 2006). In addition, some national sur-
veys indicate that consumer concerns toward GM foods are low and few
individuals desire any GM labeling (IFIC 2007). In contrast, as indicated by
Noussair, Robin, and Ruffieux (2004), most of the academic literature indi-
cates people are highly concerned about the GM technology (e.g., Huffman
et al. 2002; Loureiro and Bugbee 2005), are willing to pay to avoid GM
foods (e.g., McCluskey et al. 2003), and would like to see GM foods
labeled (e.g., Teisl et al. 2003a).
One problem is that many GM labeling studies (and potentially some
current labeling policies) approach the issue as one where the consumer’s
sole desire for information about GM foods is whether they are, in fact,
Sonja Radas is a senior research associate at the Institute of Economics, Zagreb, Croatia (sradas@
eizg.hr). Mario F. Teisl is a professor in the School of Economics, University of Maine, Orono, ME
([email protected]). Brian Roe is a professor in the Department of Agricultural, Environmental and
Development Economics, Ohio State University, Columbus ([email protected]).
The Journal of Consumer Affairs, Vol. 42, No. 3, 2008
ISSN 0022-0078
Copyright 2008 by The American Council on Consumer Interests
FALL 2008 VOLUME 42, NUMBER 3 335
genetically modified (Teisl and Caswell 2002). This approach may work
well for consumers who have lexicographic preferences where the pro-
cess of GM production must first be resolved before the consumer con-
siders any other quality attributes (Kaye-Blake, Bicknell, and Saunders
2005). However, because the use of biotechnology in food production
can have multidimensional effects on product quality (Caswell 2000),
consumers who want to know about some or all of the changes in product
attributes may find that such a labeling program provides information
that is inadequate, irrelevant, or that impedes their decision making
(Roe et al. 2001).
Another problem is that many studies often refer to the GM technology
in imprecise terms, whereas consumers appear to be capable of making
finer distinctions; hence, it is hard to interpret the attitude levels being
reported (Fischhoff and Fischhoff 2001). For example, early willingness-
to-pay studies commonly assumed that the genetic modification only pro-
vided benefits to consumers by lowering prices; only recently have studies
(e.g., O’Connor et al. 2005; Onyango and Govindasamy 2005; Hossain and
Onyango 2004) looked at situations where individuals may derive nonprice
benefits (e.g., improved nutritional characteristics). In turn, it is not surpris-
ing that survey respondents would respond negatively to GM content
because new technologies are often viewed as having long-term risks.
Indeed, when studies include a GM-related benefit, consumers are often
willing to buy these foods (e.g., Boccaletti and Moro 2000; Verdurme,
Gellynck, and Viaene 2001; Teisl et al. 2003b).
Because consumer acceptance of GM foods is linked to the perceived
risks and benefits of these foods (Boccaletti and Moro 2000; Chen and Li
2007; Curtis and Moeltner 2006; Lusk and Coble 2005; Moon and Bala-
subramanian 2004; Rosati and Saba 2000; Subrahmanyan and Cheng 2000)
and because consumers are heterogeneous in how they weigh these risks
and benefits (Kaye-Blake, Bicknell, and Saunders 2005), recent authors
have focused on segmenting consumers by how they evaluate GM foods
(e.g., Baker and Burnham 2001; Ganiere, Chern, and Hahn 2004; Jan, Fu,
and Huang 2007; Kontoleon 2003; O’Connor et al. 2005; Rigby and Burto
2005; Roosen, Thiele, and Hansen 2005; Verdurme, Gellynck, and Viaene
2001; Vermeulen 2004). Although Verdurme and Viaene (2003) segment
consumers to examine differences in demand for information about GM
foods, to our knowledge no one has examined whether consumers’ views
on GM labeling policy differs across segments.
Our objective here is to identify if consumers differ in their risk/benefit
evaluation of GM foods and how these differences may translate into dif-
ferent preferences for GM labeling policy.
336 THE JOURNAL OF CONSUMER AFFAIRS
Examining this issue is important both in terms of policy and research.
First, with respect to policy, consumers’ attitudes toward GM foods
appear to be quite sensitive to information about the potential benefits
and risks associated with these foods (Brown and Qin 2005; Huffman
et al. 2003c, 2007; Lusk et al. 2004), especially when they are uniformed
(Huffman et al. 2007); a condition illustrated across countries (e.g., United
States: Hallman and Hebden 2005; James 2004; Shanahan, Scheufele, and
Lee 2001; Italy: Boccaletti and Moro 2000; Hungary: Banati and Lakner
2006; China: Li et al. 2002; Belgium: Verdurme, Gellynck, and Viaene
2001; Greece: Arvanitoyannis and Krystallis 2005). Because consumer atti-
tudes toward GM foods and the demand for information about these foods
are related to how informed the consumer is (Costa-Font and Mossialos
2005), it is likely that preferences for GM labeling are linked to attitudes
toward GM foods. Documented consumer heterogeneity in these attitudes
suggests that a similar heterogeneity exists in preferences for GM labeling
policy. However, because it is difficult for labeling policies to differ across
consumers (i.e., labeling policy is practically restricted to ‘‘one size fits
all’’), differences in labeling preferences could lead to conflicts across
consumer groups.
In addition to policy concerns, consumer heterogeneity could provide
two reasons why the literature is mixed in terms of preferences for GM
foods and GM labeling policy. First, as mentioned, consumers appear to
be quite sensitive to information about GM foods and possibly to the
framing of survey questions (Cormick 2005). For example, many polls
and studies are similar by only asking simple yes/no questions about
labeling but differ in how they frame the question (Do you want GM foods
labeled?; Do you want mandatory labeling of GM foods?; Do you support
U.S. Food and Drug Administration’s [FDA]s policy of voluntary label-
ing of GM foods?). It is unclear from the literature whether respondents
who are heterogeneous in their preferences toward GM labeling view
these questions as asking different things. Second, mixed views on label-
ing policy could be explained if consumers who are heterogeneous in their
preferences for labeling are also likely to differ in how likely they are to
respond to a survey. For example, after reviewing twenty-five studies on
GM food preferences, Lusk et al. (2005) indicate that a major factor
explaining differences in results is the characteristics of the consumer
sample.
For all the above reasons, paraphrasing Rigby and Burton (2005), know-
ing the ‘‘average’’ preference for labeling is less important than understand-
ing how preferences differ across consumer segments and the relative sizes
of these segments.
FALL 2008 VOLUME 42, NUMBER 3 337
METHOD
During the summer 2002, we administered a mail survey to a nationally
representative sample of 5,462 U.S. residents and an additional oversample
of Maine (710 individuals) residents. The samples were purchased from
a frame maintained by InfoUSA. The InfoUSA database contains informa-
tion about 250 million U.S. residents (more than 95 percent of U.S. house-
holds). The address information is continually updated using the U.S.
Postal Service’s National Change of Address system, allowing InfoUSA’saddress list to maintain a 93 percent accuracy rate.
The survey was administered with multiple mailings and with an incen-
tive paid for returned completed surveys (incentives were experimentally
manipulated and consisted of either a $1 bill, a $2 bill, a $2 value phone
calling card, or a $5 phone calling card; for further information about the
incentive scheme, see Teisl, Roe, and Vayda 2006). The oversample of
Maine residents was added to provide representative results for Maine state
policy makers (the Maine Agriculture and Forest Experiment Station pro-
vided some of the funding for this research).
In total, 375 Maine residents and 2,012 U.S. (non-Maine) residents
responded to the survey for a response rate of 53 and 37 percent, respect-
ively. The overall response rate of 39 percent is marginal, suggesting that
individual survey results may not be a valid representation of the knowl-
edge, practices, and attitudes of the U.S. adult population. However, our
purpose here is not to extrapolate our survey results to the aggregate popu-
lation but to examine differences in labeling preferences across different
types of consumers.
Our survey respondents are slightly older, more educated, and have
higher incomes compared to the characteristics of the U.S. adult population
(Table 1). Although our sample is more likely to be white, the stated differ-
ences in race may be reflective of a true underlying difference and/or may
reflect differences in the way the race questions are asked across the two
surveys. Specifically, our survey only allows respondents to choose one
race from a list of five racial categories, while the U.S. Census allows
respondents to choose multiple races from a list of fourteen racial catego-
ries. These differences in response categories and instructions could lead to
differences in reported racial composition.
The survey instrument consists of questions used to elicit respondents’
perceptions of various food technologies, knowledge of the prevalence of
GM foods, perceptions of potential benefits and risks of GM foods, reac-
tions to alternative GM labeling programs, and willingness to pay for or
avoid GM foods. The content and wording of questions is based upon
338 THE JOURNAL OF CONSUMER AFFAIRS
an analysis of issues raised in the labeling or consumer perception literature
(e.g., Boccaletti and Moro 2000; Hallman andMetcalfe 1994; Hoban 1999;
Huffman 2003a; Roe et al. 2001; Rousu et al. 2003; Teisl 2003), state and
federal policy needs, and previous focus group research (Teisl et al. 2002).
Further, they are based upon conceptualizations of consumer reactions to
labeling information as presented in Teisl, Bockstael, and Levy (2001) and
Teisl and Roe (1998).
As highlighted in the introduction, a reasonable condition for acquiring
insight into consumers’ attitudes toward the labeling of GM foods is to first
gain an understanding of how consumers evaluate the risks and benefits asso-
ciated with these foods. We then explore how heterogeneous consumers are
in their risk/benefits evaluations and segment them into more homogeneous
segments. After segmenting consumers and profiling the segments, we inves-
tigate their preferences for alternative GM labeling policies.
To gain an understanding of how consumers view the potential risks and
benefits of GM foods, we provided respondents with a list of sixteen poten-
tial benefits and sixteen potential risks of GM foods and asked them to rate
each one on importance. Ratings were coded on a Likert scale where 1 ¼not at all important, 3¼ somewhat important, and 5¼ very important. The
potential benefits generally accrue to the consumer (e.g., lower food prices),
while others accrue to the food producer (e.g., increased disease resistance
in crops). The scope of the risks is broader; some primarily concern con-
sumer health risks (e.g., unknown toxins produced), others concern pro-
ducer risks (e.g., spread of disease resistance to weeds), while others
are focused on environmental (e.g., risks to species diversity), social
(e.g., control of agriculture by biotechnology companies), or ethical
(e.g., ethical issues with genetic modification) problems.
We use factor analysis on the above benefits and risks to find the set of
underlying factors influencing consumers’ perceptions. Factor analysis is
TABLE 1
Characteristics of Respondents and of the U.S. Population
Survey U.S. Censusa
Percent male 50 48
Average age (years) 50 46
Average education (in years) 14.6 13
Racial distribution (percent)
White 89 75
Black 5 12
Other 6 13
Average household income $64,000 $55,000
aBased on 2000 Census data.
FALL 2008 VOLUME 42, NUMBER 3 339
a data reduction technique used to investigate whether a group of variables
have common underlying dimensions and can be considered to measure
a common factor. Although the analysis can be used to summarize a larger
number of variables into a smaller set of constructs, ultimately the analy-
sis is not a hypothesis testing technique so it does not tell us what those
constructs are (Hanley et al. 2005). In turn, the validity of naming the con-
structs is contingent upon researcher judgment and should be interpreted
with some caution (Thompson and Daniel 1996).
For the factor analysis, we used principal components analysis followed
by varimax rotation. As is typical, factors with eigenvalues less than one are
dropped from further analysis as are variables with factor loadings of less
than .6 as these are not considered statistically significant for interpretation
purposes. To further verify the reliability of the factor analysis, we compute
Cronbach’s alpha on the original responses, aiming to have alphas greater
than the minimum value of .70 suggested by Nunnally and Bernstein
(1994).
The output from the factor analysis provides a reduced set of variables
that helps explain heterogeneity in consumer evaluations of the risks and
benefits of GM foods (i.e., we use the factor analysis to simplify across
variables). We use cluster analysis on the above output to group respond-
ents into homogeneous risk/benefit segments (i.e., we use the clustering
analysis to simplify across observations). These two techniques are com-
plementary (Gorman and Primavera 1983) and their combined use is famil-
iar across a variety of disciplines (e.g., Groves, Zavala, and Correa 1987;
Panda et al. 2006; Peterson 2002). In fact, this general procedure has
recently been used to segment consumers by their attitudes of GM foods
(e.g., Arvanitoyannis and Krystallis 2005; Christoph and Roosen 2006;
Onyango et al. 2004; Verdurme and Viaene 2003).
We use a two-stage clustering approach; a hierarchical algorithm fol-
lowed by k-means clustering (Punj and Stewart 1983; Singh 1990). For
the hierarchical analysis, we use Ward’s method with squared Euclidean
distances as prescribed in the marketing research literature (Punj and
Stewart 1983; Singh 1990). The resulting hierarchical tree allows us to esti-
mate the number of segments (k); the tree graphically represents increased
similarity of observations within a segment by larger linkage distances. In
addition, we examine three goodness-of-fit statistics (pseudo-F, pseudo-t2,and the cubic clustering criterion) commonly used to determine the number
of clusters (SAS 2004). The procedure is as follows: we perform several
cluster analyses where the number of segments (k) is set. We then examine
the relative size of the three statistics to help identify the number of seg-
ments. Larger values of the pseudo-F are considered better, and cubic
340 THE JOURNAL OF CONSUMER AFFAIRS
clustering criteria larger than two or three are preferred, those between zero
and two used with caution and those less than zero indicate outliers (SAS
2004). To use the pseudo-t2 statistic, one examines how the value of the
pseudo-t2 statistic changes as you decrease the number of clusters; the
appropriate number of segments are identified when the pseudo-t2 statisticis markedly smaller than the t2 statistic associated with the next smaller
number of segments (SAS 2004).
To aid in the interpretation of how the segments differ in terms of their
evaluations of the risks and benefits of GM foods, we examine each of the
segments in relation to their mean scores on the risk/benefit factor vari-
ables. Next, in order to better understand what types of individuals fall
into the different risk/benefit segments, we use analysis of variance
(ANOVA) and cross-tabulation analysis to examine differences across
segments in their socioeconomic profiles, their other (non-GM) food-
related concerns, and their food-related behaviors. In addition to respon-
dent characteristics (gender, age, years of education, presence of children
under eighteen present in household, respondent’s food allergies, house-
hold income), we also use two variables to measure respondents’ concerns
with food production. The first variable is based on a question, designed to
measure a respondent’s general concern with food production, ‘‘How con-
cerned are you about the way foods are produced and processed in the
US?’’ Responses were coded on a Likert scale where 1 denotes ‘‘not
at all concerned,’’ 3 denotes ‘‘somewhat concerned,’’ and 5 denotes ‘‘very
concerned.’’
The second variable is based on a factor analysis of seven questions
designed to measure concerns related to the use of specific food technol-
ogies (use of antibiotics, pesticides, artificial growth hormones, irradiation,
artificial colors/flavors, pasteurization, and preservatives). Specifically, in
the questionnaire we provided a list of eight technologies (the seven listed
above with the addition of ‘‘use of genetically modified ingredients’’), we
then asked respondents to ‘‘Review the list and rate how concerned you are
with each item.’’ Again, responses were coded on a Likert scale where
1 denotes ‘‘not at all concerned,’’ 3 denotes ‘‘somewhat concerned,’’
and 5 denotes ‘‘very concerned.’’ To investigate whether responses to these
latter concerns are correlated, we use factor analysis as a data reduction tool
using the same general procedure as presented earlier. If concerns about
specific food production technologies are highly correlated, then we can
consider them as measuring a smaller set of constructs, which expresses
their concerns with food technologies.
We finish our discussion of the segment profiles by examining each seg-
ment’s food-related behaviors. Here we asked two frequency (‘‘How often
FALL 2008 VOLUME 42, NUMBER 3 341
do you buy organic foods?,’’ ‘‘How often do you read the nutrition labels on
the foods you purchase?’’) and three ‘‘activity’’ (‘‘Do you grow your own
vegetables?,’’ ‘‘Do you regularly shop at a farmers’ market or health food
store?,’’ ‘‘Do you adhere to a vegetarian diet?’’) questions. Responses for
both frequency questions are coded on a Likert scale where 1 denotes
‘‘never’’ and 5 denotes ‘‘always.’’ Responses to the activity questions
are binary (‘‘yes,’’ ‘‘no’’).
After describing the consumer segments and their profiles, we use
ANOVA and cross-tabulation analysis to explore consumer segments’
awareness, experiences, and attitudes toward GM foods and the structure
of GM food labeling policies. To measure their awareness and experiences,
we asked respondents ‘‘Have you ever heard of food being genetically engi-
neered or genetically modified?’’ (responses are ‘‘yes’’ or ‘‘no’’) and ‘‘Have
you ever seen a label indicating that a product is �GMO-free’ or �does notcontain genetically modified ingredients’?’’ (possible responses are ‘‘yes,’’
‘‘no,’’ or ‘‘don’t know’’). Wemeasure segments’ attitudes toward the follow-
ing components of GM labeling policy: (1) whether or not GM foods should
be labeled, (2) whether the labeling policy should bemandatory or voluntary,
(3) whether the GM foods or the non-GM foods should carry the label, (4)
which organization should be in charge of overseeing a GM labeling pro-
gram, and (5) what pieces of information should be included on a GM label.
We had a series of questions to determine respondent preferences for
GM labeling policy. First, to determine whether or not a respondent desired
a GM labeling policy we asked them the following binary (‘‘yes’’ or ‘‘no’’)
question: ‘‘Would you like to see labels on food indicating whether or not
the product contains genetically modified ingredients?’’ Response to the
above question gives us some baseline information of whether or not
a respondent desires GM labeling; however, we are also interested in
how the GM labeling policy should be structured (especially since different
structures can lead to different market impacts). In turn, if an individual
answered yes to the above question, we then presented him or her with
the following information and question:
There are several ways to implement a food labeling program for genetically mod-
ified foods.
Amandatory approach would require all food producers to test whether their productcontains genetically modified ingredients. Once tested, the program could require
either:
d all foods to display whether or not they contain genetically modified ingredients
d only foods containing genetically modified ingredients to display a label
d only foods not containing genetically modified ingredients to display a label
342 THE JOURNAL OF CONSUMER AFFAIRS
A voluntary approachwould allow foodproducers to voluntarily testwhether their prod-
uct contains genetically modified ingredients. Once tested, the program would allow:
d only foods not containing genetically modified ingredients to display a label
How do you think a testing and labeling program should be implemented in the
United States?
1. Testing is mandatory and all foods must display a label
2. Testing is mandatory and only foods containing genetically modified ingredients
display a label
3. Testing is mandatory and only foods not containing genetically modified ingre-
dients display a label
4. Testing is voluntary and only foods not containing genetically modified ingredients
display a label
5. Testing and labeling are unnecessary.
The above question allows respondents to tell us how the program
should be structured and also allows some respondents to change their mind
about labeling (i.e., individuals who at first stated that they desired labeling
could now decide it is unnecessary). To aid in the analysis, responses to the
above question were coded as five separate binary variables.
Next we consider the choice of certifying agency. For those respondents
who still consider GM labeling as necessary, we provided a list of fourteen
organizations and asked respondents ‘‘Which organization would you pre-
fer to oversee a labeling program for genetically modified foods?’’ The list
of organizations included U.S. Department of Agriculture (USDA), FDA,
U.S. Environmental Protection Agency (EPA), Greenpeace, Natural
Resources Defense Council, Organic Consumer Association, Identity Pres-
ervation Program, Cert ID–Genetic ID Inc., Union of Concerned Scientists,
Consumer’s Union, National Institute of Health (NIH), American Medical
Association (AMA), American Heart Association (AHA), and American
Cancer Society (ACS). To simplify the comparison among the three con-
sumer segments, we divided the above fourteen organizations into four
broad categories: governmental food agencies (containing USDA, FDA,
and EPA), environmental organizations (Greenpeace, Natural Resources
Defense Council, Organic Consumer Association), scientific organizations
(Identity Preservation Program, Cert ID–Genetic ID Inc., Union of Con-
cerned Scientists, Consumer’s Union), and health associations (NIH,
AMA, AHA, and ACS), and test for differences in preferences for each
broad group across segments. We also test for differences across segments
for each governmental organization (small cell sizes preclude these more
detailed tests for each of the other organizations in the list).
We finish our examination of labeling policies by analyzing differences
in preferences, across segments, for various pieces of information that
FALL 2008 VOLUME 42, NUMBER 3 343
could be part of a GM label. Here we provided respondents a list of seven
items of information (see Table 8 later in this article) that could be included
on a GM label and then asked them to rate on a Likert scale how important
each piece of information is to them (responses coded as 1 denoting ‘‘not
important at all,’’ 3 denotes ‘‘somewhat important,’’ and 5 denotes ‘‘very
important’’).
For all the ANOVA and cross-tabulation analyses, there are a potentially
large number of follow-up tests required to determine the full set of differ-
ences across segments. A problem with performing such a large number of
tests at a specific significance level is that the overall likelihood of inap-
propriately rejecting a null hypothesis is greater than the specified signifi-
cance level (called alpha inflation). To reduce the likelihood of committing
such a type I error, we used the following procedure. First we test whether
a variable is significantly different across all n segments (e.g., we perform
an n-way ANOVA to test for significant differences in means across seg-
ments or perform an n-way cross tabulation test for significant differences
in proportions across segments). The significance for these ‘‘n-way’’ testsis set at the 10 percent level. If we find a significant difference across the
n segments, we then test individual pairings of segments for significant dif-
ferences. The significance for these latter pair-wise tests (ap) is set by using
the formula: 1 – (1 – ap)n ¼ .10. This procedure maintains the overall prob-
ability of committing a type I error to 10 percent (Hand and Taylor 1987).
RESULTS
The factor analysis on the benefit variables indicates that two factors
(Table 2) explain respondent reactions.1 Kaiser’s overall measure of sam-
pling adequacy is high (.95) indicating the factor model is appropriate; val-
ues greater than .80 are considered sufficiently high for analysis (SAS
2004). We call factor 1 own benefits (OB) because the variables loading
highly on this factor mostly accrue directly to consumers. We call factor
2 producer benefits (PB) because these generally impact the producer. Note
that at the time of the survey, most approved GM foods were ‘‘first gen-
eration’’ (primarily providing producer-valued attributes—Schneider and
Schneider 2006); second-generation foods (those providing consumer-
valued attributes) are only now beginning to be developed. Factor OB
1. Initial factor analysis led to the dropping of two benefit (‘‘increased vitamins and minerals,’’
‘‘increased antioxidant levels’’) and five risk (‘‘control of agriculture by biotechnology companies,’’
‘‘ethical issues with genetic modification,’’ ‘‘risks to species diversity,’’ ‘‘damage to topsoil,’’ ‘‘risks
to wildlife and insects’’) variables. For brevity, only the final factor analysis results are provided.
344 THE JOURNAL OF CONSUMER AFFAIRS
explains 50 percent of variance, while factor PB explains 9 percent of
variance.
Factor analysis of risks similarly yields two factors; again, Kaiser’s over-
all measure of sampling adequacy is high (.90). We call factor 1 health/environmental risk (HER) as it relates to risks directly impacting the con-
sumer through perceived deteriorations in food safety or are related to
potential negative environmental impacts. We call factor 2 producer risk(PR) as it describes risk born by the producer. HER explains 63 percent of
variance, while factor PR explains 11 percent.
An important component of many of the variables loading highly on
HER seems to be the uncertainty of long-term impacts. The high level
of concern surrounding unknown long-term impacts is a consistent theme
explaining consumers’ negative reactions to new food technologies. This
TABLE 2
Respondents’ Importance Ratingsa of Various Benefits and Risks Potentially Associatedwith GM Foods, with Rotated Factor Loadings
Importance Factor 1 Factor 2
Benefits
Decreased need for pesticides on crops 4.12 .29 .67
Increased food production in poorer countries 3.92 .21 .64
Lower food prices 3.84 .69 .38
Decreased need for antibiotics in meat 3.82 .17 .70
Decreased total fat/saturated fat 3.76 .68 .37
Increased disease resistance in crops 3.69 .29 .73
Increased protein in foods 3.58 .72 .36
Longer shelf life for fresh fruits and vegetables 3.53 .70 .38
Removal of allergens from foods 3.46 .69 .34
Decreased need for irrigation of crops 3.45 .26 .71
Increased flavor of fruits and vegetables 3.43 .79 .26
Increased frost resistance in crops 3.25 .37 .68
Foods modified to contain vaccines against diseases 3.09 .74 .20
Increased size of fruits and vegetables 2.79 .79 .17
Risks
Unknown long-term health effects 4.42 .83 .26
Increased risk of antibiotic-resistant bacteria 4.38 .77 .30
Increased use of pesticides 4.21 .52 .61
Unknown or unanticipated toxins produced 4.19 .85 .25
Unknown long-term environmental effects 4.18 .75 .38
Genetic contamination of the environment 4.13 .70 .46
Increased use of herbicides 4.11 .50 .64
Unknown or unanticipated allergens introduced 3.92 .79 .26
Spread of disease resistance to weeds 3.87 .28 .89
Spread of pest resistance to undesirable weeds 3.86 .28 .88
Spread of herbicide tolerance to weeds 3.85 .28 .89
aWhere 1 ¼ not at all important, 3 ¼ somewhat important, and 5 ¼ very important. Values in bold
indicate relatively high factor loading (greater than .6).
FALL 2008 VOLUME 42, NUMBER 3 345
hypothesis is consistent with Slovic (1987) who indicates a major factor
impacting a consumer’s evaluation of a new technology is the degree to
which risks are ‘‘unknown’’; that is, risks that are not observable or evident,
have effects that are delayed, or are not definitively known to science
(Marks 2001). For example, concerns about long-term health impacts seem
to explain consumers’ initial opposition to pasteurization (Huffman 2003a)
and seems to be a factor in consumer acceptance of GM foods (Hoban
1997). In general, consumers trust food scientists’ abilities to determine
the short-term safety of new food technologies but understand the limita-
tions scientists face in determining long-term impacts (Levy and Derby
2000). Interestingly, the level of technical knowledge about a new food
technology does not seem to impact consumers’ concerns; it is the lack
of experience with the technology (Levy 2001).
Computation yields Cronbach’s alphas of .91, .83, .92, and .92 for OB,
PB, HER, and PR, respectively, indicating our analyses have a high degree
of reliability. Further, all item-to-total correlations equal .66, .52, .74, and
.74 for OB, PB, HER, and PR, respectively (indicating a high degree of
internal consistency). Note that all factor loadings are positive (Table 2)
indicating that each of the four factor scores are positively correlated to
the variables originally used in their construction. In turn, although each
of the four factor scores are normalized to mean zero, the direction of each
score is positively correlated to the direction of the original variables.
FIGURE 1
Hierarchical Cluster Segmentation
0
500
1000
1500
2000
2500
Link
age
Dis
tanc
e
Tree DiagramWard`s method
Squared Euclidean distances
346 THE JOURNAL OF CONSUMER AFFAIRS
Hence, higher (lower) factor scores indicate a higher (lower) level of impor-
tance for that risk/benefit factor.
To determine the number of segments, we begin by inspecting the
hierarchical tree from the cluster analysis of the risk/benefit factors (Fig-
ure 1); three relatively large linkage distances suggest three relatively
homogeneous segments. The pseudo-F statistic indicates that three or four
segments are appropriate (Table 3), while the pseudo-t2 indicates either
three or six possible segments. Finally, the cubic clustering criteria indicate
either a two- or three-segment solution. Hence, we conclude there are three
segments of respondents and consequently perform k-means segmentation,
where k ¼ 3. This number of segments is similar to those found in the
literature (two segments: Mora et al. 2007; three segments: Baker and
Burnham 2001; Jan, Fu, and Huang 2007; Onyango et al. 2004; Vermeulen
2004; four segments: Christoph and Roosen 2006; Ganiere, Chern, and
Hahn 2006; O’Connor et al. 2005, 2006; Verdurme and Viaene 2003).
By examining the segments in relation to their mean scores on the risk/
benefit factor scores (Figure 2), we describe the segments as:
d Risk avoiders: this segment is intermediate in size (n ¼ 677) and not
interested in the potential benefits of GM foods but are very worried
about health and environmental risks potentially associated with GM
food.
d Risk dismissers are the smallest segment (n¼ 482) and rate their OBs
and PBs higher than health and environmental risks; in fact, they are
the least worried about these potential risks. It seems these respond-
ents believe the technology can bring benefits at a low personal risk.
d Balanced but interested is the largest group (n ¼ 896) and finds both
benefits and risks important; unlike the other segments, these respond-
ents are not strongly committed to any of the above points of view.
Characterization of the above segments is similar to other studies. For
example, Verdurme and Viaene (2003) find four segments: ‘‘halfhearted,’’
TABLE 3
Goodness-of-Fit Statistics from the Cluster Analysis
Number of Clusters Pseudo-F Pseudo-t2 Cubic Clustering Criteria
Two 536.32 382 5.54
Three 555.15 239 4.2
Four 567.18 214 20.1
Five 534.98 325 212.1
Six 489.23 144 213.74
FALL 2008 VOLUME 42, NUMBER 3 347
‘‘green opponents,’’ ‘‘balancers,’’ and ‘‘enthusiasts.’’ Their enthusiasts are
similar to our risk dismissers in that they both discount health and envi-
ronmental risks and have some interest in GM-related benefits. Their bal-
ancers are similar to out balanced but interested segment in that they both
place importance on the benefits and risks of GM foods. Finally, the half-
hearted and green opponent segments are similar to our risk avoiders in thatthey are both concerned about health and environmental risks and discount
any GM-related benefits.
The factor analysis (Table 4), investigating whether respondent con-
cerns for specific food technologies are correlated, reveals a one-factor
solution is appropriate (i.e., the number of eigenvalues larger than 1.0 is
one and all factor loadings exceed .71). Kaiser’s overall measure of sam-
pling adequacy is high (.87), and the factor explains 59 percent of variance.
The Cronbach’s alpha is .88 and all item-to-total correlations exceed .65.
Again, since all the factor loadings are positive (Table 4), the direction of
the factor score is positively correlated to the direction of the original vari-
ables. Hence, higher (lower) mean scores on the technology concern factor
indicate a higher (lower) level of concern.
In terms of their profiles (Table 5), we find that the three segments differ
markedly in terms of their socioeconomic characteristics (given we have
FIGURE 2
Mean Plot of OB, HER, PB, and PR, by Segment
-1.5
-1
-0.5
0
0.5
1
Risk AvoidersRisk DismissersBalanced But Interested
OB HER PB PR
348 THE JOURNAL OF CONSUMER AFFAIRS
three segments, the significance for all pair-wise tests is set at the 3.4 per-
cent level). Although risk avoiders and balanced but interested individuals
are similarly more likely to be female, they are both different from risk
dismissers, who are more likely to be male. This is consistent with other
studies that document males are more likely to discount GM risks (Fein,
Levy, and Teisl 2002; Grimsrud et al. 2004; Grobe et al. 1997; Hossain
et al. 2004; McCluskey et al. 2003; Mendenhall and Evenson 2002; Sub-
rahmanyan and Cheng 2000; Verdurme and Viaene 2003). Risk avoiders
are the youngest segment and balanced but interested respondents are the
oldest. Previous literature is somewhat mixed in the effect of age on GM
preferences, some find older individuals are more negative about these
foods (Grimsrud et al. 2004; Grobe et al. 1997; Hossain et al. 2004), while
others find the opposite (Bennett et al. 2003; Boccaletti and Moro 2000) or
no effect (Fein, Levy, and Teisl 2002; Kaneko and Chern 2003).
Balanced but interested individuals are less educated than risk dismissers
and risk avoiders. Although Boccaletti and Moro (2000) and Hossain et al.
(2004) indicate that more educated people have more positive views about
GM foods, our result that education is not a significant driver of GM-related
risk assessments (i.e., risk avoiders and risk dismissers have similar edu-
cation levels yet hold opposing views regarding GM-related risks) is also
seen by Verdurme and Viaene (2003). Risk avoiders are more likely than
the other two segments to have children, whereas risk dismissers and bal-
anced but interested individuals are similar. Risk avoiders and balanced but
interested individuals are both more likely than risk dismissers to have
a food allergy. Risk avoiders and risk dismissers have higher incomes than
balanced but interested individuals.
Both food production concern variables are significantly different across
segment membership. For both concern measures, balanced but interested
TABLE 4
Respondents’ Concern Levelsa for Various Food Production Technologies, with FactorLoadings
Concern Factor 1
Use of antibiotics 3.79 .81
Use of pesticides 4.15 .79
Use of artificial growth hormones 4.03 .78
Use of irradiation 3.63 .77
Use of artificial colors or flavors 3.24 .75
Use of pasteurization 2.93 .75
Use of preservatives 3.32 .72
aWhere 1 ¼ not at all concerned, 3 ¼ somewhat concerned, and 5 ¼ very concerned. Values in bold
indicate relatively high factor loading (greater than .6).
FALL 2008 VOLUME 42, NUMBER 3 349
TABLE 5
Respondents’ Socioeconomic Characteristics, Concern Levels, and Food-RelatedBehaviors, by Segment
Variables
Risk
Avoiders
Risk
Dismissers
Balanced But
Interested
Test Results across
All Segments
Socioeconomic
Gender (percent male) 42.9 61.5 43.8 v2(2) ¼ 47.5; p , .00
Age (in years) 48.8 52.3 54.4 F(2, 1984) ¼ 25.0; p , .00
Education (in years) 15.1 14.9 13.9 F(2, 2013) ¼ 44.6; p , .00
Percent with children under
18 present in household
37.4 30.5 28.6 v2(2) ¼ 14.2; p , .00
Percent with food allergies 6.2 2.5 5.6 v2(2) ¼ 8.4; p ¼ .02
Income (in US$) 72,300 66,000 54,300 F(2, 1828) ¼ 21.7; p , .00
Food concerns
Overall concerna 3.9 3.2 4.1 F(2, 2050) ¼ 126.7; p , .00
Concern with food technologiesb 20.03 20.77 0.40 F(2, 1869) ¼ 247.8; p , .00
Food-related behaviors
Frequency of buying organic
foodsc2.5 2.0 2.4 F(2, 2048) ¼ 34.8; p , .00
Percent grow own vegetables 40.0 33.9 32.8 v2(2) ¼ 9.4; p , .00
Percent shop at farmers’ markets 35.7 22.1 29.9 v2(2) ¼ 24.4; p , .00
Percent vegetarian 4.8 1.7 2.4 v2(2) ¼ 11.2; p , .00
Frequency of reading nutrition
labelsd3.7 3.3 3.8 F(2, 2050) ¼ 34.3; p , .00
Results of Pair-wise Tests
Risk Avoiders vs.
Risk Dismissers
Risk Avoiders vs.
Balanced
But Interested
Risk Dismissers vs.
Balanced
But Interested
Socioeconomic
Gender (percent male) v2 ¼ 38.2; p , .00 v2 ¼ 0.14; p ¼ .17 v2(1) ¼ 38.3; p , .00
Age (in years) t ¼ 3.8; p , .00 t ¼ 7.2; p , .00 t ¼ 2.3; p ¼ .02
Education (in years) t ¼ 1.3; p ¼ .19 t ¼ 9.0; p , .00 t ¼ 6.5; p , .00
Percent with children under
18 present in household
v2(1) ¼ 5.9; p ¼ .02 v2(1) ¼ 13.5; p , .00 v2(1) ¼ 0.51; p ¼ .48
Percent with food allergies v2(1) ¼ 8.1; p , .00 v2(1) ¼ 0.21; p ¼ .65 v2(1) ¼ 6.6; p ¼ .01
Income (measured in US$) t ¼ 1.9; p ¼ .06 t ¼ 6.5; p , .00 t ¼ 4.0; p , .00
Food concerns
Overall concern t ¼ 11.3; p , .00 t ¼ 4.2; p , .00 t ¼ 15.6; p , .00
Concern with food technologies t ¼ 12.8; p , .00 t ¼ 9.6; p , .00 t ¼ 22.1; p , .00
Food-related behaviors
Frequency of buying organic
foods
t ¼ 8.0; p , .00 t ¼ 1.9; p ¼ .05 t ¼ 6.8; p , .00
Percent grow own vegetables v2(1) ¼ 4.4; p ¼ .04 v2(1) ¼ 8.7; p , .00 v2(1) ¼ 0.17; p ¼ .67
Percent shop at farmers’ markets v2(1) ¼ 24.3; p , .00 v2(1) ¼ 5.8; p ¼ .02 v2(1) ¼ 9.5; p , .00
Percent vegetarian v2(1) ¼ 7.8; p , .00 v2(1) ¼ 6.6; p ¼ .01 v2(1) ¼ 0.7; p ¼ .40
Frequency of reading nutrition
labels
t ¼ 6.6; p , .00 t ¼ 0.9; p ¼ .32 t ¼ 8.0; p , .00
aResponse to How concerned are you about the way foods are produced and processed in the US?
Response is 1 for ‘‘not at all concerned’’ to 5 ‘‘very concerned.’’bOutput of factor analysis of respondent concerns with seven food technologies: higher concern is
reflected by a higher factor score.cResponse to How often do you purchase organic foods? Response is 1 for ‘‘never’’ to 5 ‘‘always.’’dResponse to How often do you read the nutrition labels on the foods you purchase? Response is 1 for
‘‘never’’ to 5 ‘‘always.’’
350 THE JOURNAL OF CONSUMER AFFAIRS
respondents are the most concerned, while risk dismissers are the least. Judg-
ing from how concerned they are about GM-related health and environmen-
tal risks, it is surprising that risk avoiders are not themost worried of the three
respondent segments with respect to food technologies. One possible expla-
nation is that risk avoiders are less concerned about these other food-related
risks because they have already altered their food shopping behaviors to
reduce their exposure to these risks. For example, risk avoiders are more
likely than risk dismissers to shop at farmer’s markets and health food stores,
and to purchase organic foods. Risk avoiders are also more likely than bal-
anced but interested individuals to grow their own vegetables, and shop at
farmer’s markets and health food stores, although they are similar in their
purchases of organic foods. While risk dismissers are similar to balanced
but interested individuals in growing their own vegetables, they are less
likely to shop at farmer’s markets and health food stores, and buy organic
foods. Thus, risk avoiders, although having relatively high interest in the
risks of GM foods, may have lower levels of concern regarding other pro-
duction risks (e.g., pesticide residues, irradiation) because they feel they
already take actions to avoid foods produced with these technologies.
We now turn our attention to respondent segments’ experiences with,
and attitudes toward, the structure of labeling polices for GM foods. Most
respondents in each segment have heard about GM foods; however,
a majority of each segment has not seen a GM-free food label (Table 6).
Risk avoiders are the most familiar with GM foods possibly because they
are more sensitized to the issue and are more familiar with GM-free labels,
possibly because of where they shop. Similar to Verdurme and Viaene’s
(2003) balanced segment, our balanced but interested segment is relatively
unaware of GM foods.
The survey allowed two points where respondents could state they
thought GM labeling was unnecessary. We first asked respondents if they
would like to see labels on food indicating whether or not the product con-
tained GM ingredients. We then asked respondents a follow-up question
where we asked for a more detailed response over how food products
should be labeled. Individuals who said no to the first question skipped
the second question. In turn, there are two possible sets of results for
the second question: one conditioned on those who said yes to the first
question (i.e., frequencies reflect responses from only those individuals
who answered the second question) and the other based upon the entire
sample of respondents. Results in Table 6 correspond to the first type
of result, whereas the latter estimates are provided in the text.
When asked whether they would like to see GM labels on foods (in the
United States, GM labels are voluntary and appear as GM-free labels only
FALL 2008 VOLUME 42, NUMBER 3 351
on foods not containing GM ingredients), most respondents answered posi-
tively; although risk dismissers are significantly less likely to want GM
labeling relative to the other two segments (91.3 percent of risk avoiders,
65.1 percent of risk dismissers, 92.7 percent of balanced but interested
respondents), which is in accordance with their general lack of concern
about food technologies (Nayga, Fisher, and Onyango 2006). Again, sim-
ilar to Verdurme and Viaene’s (2003) balanced segment, our balanced but
interested segment has the highest demand for GM-related information.
Even after being provided additional information about the potential
structure of GM labeling, few of the respondents who initially stated they
were in favor of labeling switch to thinking that labeling is unnecessary
(8.7 percent of risk avoiders, 34.9 percent of risk dismissers, 7.2 percent
of balanced but interested respondents). Risk dismissers are significantly
more likely to think labeling is unnecessary relative to risk avoiders.
Although few individuals are in favor of the current U.S. policy of volun-
tary testing and labeling (6.3 percent of risk avoiders, 8.9 percent of risk
TABLE 6
Respondent’s Experience with, and Desires for, GM Food Labeling, by Segment
Risk
Avoiders
Risk
Dismissers
Balanced But
Interested
Test Results across
All Segments
Percent hearing about GM foods 84.4 69.4 62.7 v2(2) ¼ 85.0; p , .00
Percent seeing a GM-free label 17.5 12.1 9.4 v2(4) ¼ 27.3; p , .00
Percent wanting GM labels 91.8 66.6 93.6 v2(2) ¼ 219.0; p , .00
Percent thinking testing
and labeling are unnecessary
0.5 2.2 0.9 v2(2) ¼ 5.4; p ¼ .07
Percent wanting voluntary testing
with only non-GM foods labeled
6.9 13.3 5.4 v2(2) ¼ 18.6; p , .00
Percent wanting mandatory
testing and labeling
92.5 84.5 93.7 v2(2) ¼ 19.3; p , .00
with all foods labeled 31.5 32.8 48.8 v2(2) ¼ 47.3; p , .00
with only GM foods labeled 55.3 48.0 42.0 v2(2) ¼ 23.0; p , .00
with only non-GM foods labeled 5.7 3.7 2.9 v2(2) ¼ 6.9; p ¼ .03
Results of Pair-wise Tests
Risk Avoiders
vs. Risk
Dismissers
Risk Avoiders
vs. Balanced
But Interested
Risk Dismissers
vs. Balanced
But Interested
Percent hearing about GM foods v2(1) ¼ 34.9; p , .00 v2(1) ¼ 84.9; p , .00 v2(1) ¼ 5.6; p ¼ .02
Percent seeing a GM-free label v2(1) ¼ 7.7; p ¼ .02 v2(1) ¼ 28.9; p , .00 v2(1) ¼ 5.6; p ¼ .06
Percent wanting GM labels v2(1) ¼ 116.3; p , .00 v2(1) ¼ 2.0; p ¼ .15 v2(1) ¼ 170.5; p , .00
Percent thinking testing and
labeling are unnecessary
v2(1) ¼ 5.0; p ¼ .02 v2(1) ¼ 0.71; p ¼ .40 v2(1) ¼ 2.7; p ¼ .10
Percent wanting voluntary testing
with only non-GM foods labeled
v2(1) ¼ 9.1; p , .00 v2(1) ¼ 1.4; p ¼ .24 v2(1) ¼ 18.0; p , .00
Percent wanting mandatory testing
and labeling
v2(1) ¼ 9.6; p , .00 v2(1) ¼ 1.3; p ¼ .25 v2(1) ¼ 18.6; p , .00
with all foods labeled v2(1) ¼ 0.1; p ¼ .70 v2(1) ¼ 40.1; p , .00 v2(1) ¼ 20.5; p , .00
with only GM foods labeled v2(1) ¼ 4.0; p ¼ .05 v2(1) ¼ 23.0; p , .00 v2(1) ¼ 2.8; p ¼ .09
with only non-GM foods labeled v2(1) ¼ 1.6; p ¼ .21 v2(1) ¼ 6.7; p ¼ .01 v2(1) ¼ 0.4; p ¼ .51
352 THE JOURNAL OF CONSUMER AFFAIRS
dismissers, 5.2 percent of balanced but interested respondents), risk dis-
missers are more likely to prefer voluntary labeling relative to the other
segments. Balanced but interested individuals and risk avoiders have
the strongest overall preference for mandatory labeling (85.0 percent of risk
avoiders, 56.3 percent of risk dismissers, 87.7 percent of balanced but inter-
ested respondents).
When we investigate this issue more deeply, we find that segments
exhibit differences in preferences for the structure of mandatory GM label-
ing and testing programs. Balanced but interested want mandatory testing
and labeling of all foods (28.9 percent of risk avoiders, 21.8 percent of riskdismissers, 45.7 percent of balanced but interested respondents), while the
other two segments prefer that only GM foods carry a label (50.8 percent of
risk avoiders, 32.0 percent of risk dismissers, 39.3 percent of balanced but
interested respondents). That there is a difference in opinion here between
the risk avoiders and the balanced but interested individuals may be
expected by the difference between these segments in their level of
food-related concern. However, balanced but interested individuals are also
significantly less aware of GM foods than risk avoiders and Huffman et al.
(2007) indicate that uninformed individuals are more receptive to new
information about GM foods. Hence, the difference in awareness of
GM foods may explain the difference in preference for labeling policy.
It is interesting that despite pronounced concerns risk avoiders are com-
paratively more inclined toward the option that only foods containing GM
ingredients display a label. This may be because they are already more
familiar with GM labels and more educated. Another possibility is that
the risk avoiders understand that if only GM foods need to carry a label,
then the GM labels may act as a warning label. Thus, their policy preference
may be a way to punish producers of GM products.
The bottom line, though, is that most respondents (about 80 percent of
risk avoiders, 54 percent of risk dismissers, and 85 percent of balanced but
interested respondents) want mandatory labeling and testing with either all
foods, or only GM foods labeled. This is in stark contrast to the prevailing
policy in the United States where GM labels are voluntary and appear only
on foods not containing GM ingredients.
Next we consider preference for certifying agency. Although govern-
mental agencies are the preferred choice to a majority of respondents (simi-
lar to Huffman et al. 2003b), there are some differences among respondent
segments (Table 7). Specifically, risk dismissers are the most likely to pre-
fer government agencies, and risk avoiders are the least likely. Of those
choosing a government agency, most individuals want either the USDA
or the FDA; however, across segments, balanced but interested individuals
FALL 2008 VOLUME 42, NUMBER 3 353
are least likely to prefer the USDA and the most likely to prefer the FDA to
run a GM labeling program. Respondent familiarity with these two agen-
cies and their positive evaluation of their traditional handling of food label-
ing may explain respondents’ strong desire for these agencies. Risk
avoiders are more likely to prefer environmental organizations or scientific
organizations relative to risk dismissers and balanced but interested indi-
viduals. Although two of the scientific organizations listed (the Identity
Preservation Program and Genetic ID) are currently the largest independent
certifiers of GM-free foods in the United States, it is not surprising few
people chose scientific organizations as few have been exposed to GM-free
labels. It may be initially surprising that relatively few respondents want
environmental groups to administer GM labeling because at least two of
these groups (the Organic Consumers Association and Greenpeace) have
strongly supported this type of labeling. However, respondents may make
a clear distinction between an organization’s ability to promote advocacy
and their ability to administer a labeling program.
Again, respondent preferences for who should administer a labeling pro-
gram for GM foods seem directly at odds with the current reality. Most
respondents desire a federal agency to administer this program, apparently
TABLE 7
Respondent Preferences for Labeling Organizations,a by Segment
Risk
Avoiders
Risk
Dismissers
Balanced But
Interested
Test Results across
All Segments
U.S. government agencies 68.2 83.0 77.4 v2(2) ¼ 25.3; p , .00
Department of Agriculture 47.5 52.4 41.3 v2(2) ¼ 8.8; p ¼ .01
FDA 48.8 44.4 53.9 v2(2) ¼ 6.3; p ¼ .04
EPA 3.7 3.1 4.7 v2(2) ¼ 1.3; p ¼ .53
Environmental organizations 11.0 4.8 3.9 v2(2) ¼ 26.8; p , .00
Scientific organizations 13.1 5.2 8.4 v2(2) ¼ 15.3; p , .00
Health organizations 7.7 7.0 10.2 v2(2) ¼ 3.7; p ¼ .15
Results of Pair-wise Tests
Risk Avoiders
vs. Risk
Dismissers
Risk Avoiders
vs. Balanced
But Interested
Risk Dismissers
vs. Balanced
But Interested
U.S. Government agenciesb v2(1) ¼ 20.4; p , .00 v2(1) ¼ 13.6; p , .00 v2(1) ¼ 3.7; p ¼ .05
Department of Agriculture v2(1) ¼ 1.4; p ¼ .24 v2(1) ¼ 3.4; p ¼ .06 v2(1) ¼ 8.0; p ¼ .01
FDA v2(1) ¼ 1.1; p ¼ .30 v2(1) ¼ 2.3; p ¼ .13 v2(1) ¼ 5.7; p ¼ .02
Environmental organizations v2(1) ¼ 8.5; p , .00 v2(1) ¼ 23.7; p , .00 v2(1) ¼ 0.4; p ¼ .54
Scientific organizations v2(1) ¼ 12.3; p , .00 v2(1) ¼ 7.3; p , .00 v2(1) ¼ 3.0; p ¼ .08
Health organizations v2(1) ¼ 0.13; p ¼ .71 v2(1) ¼ 2.4; p ¼ .12 v2(1) ¼ 2.4; p ¼ .11
aScientific organizations include Identity Preservation Program, Cert Id, Union of Concerned Scientists,
and Consumer’s Union; environmental organizations include Greenpeace, Natural Resources Defense
Council, and Organic Consumers Association; health organizations include NIH, AMA, AHA, and
ACS; tests across segments not possible due to small cell sizes.bPair-wise test not indicated for EPA.
354 THE JOURNAL OF CONSUMER AFFAIRS
due to the relatively high level of trust people place in these agencies (Roe
and Teisl 2007)—yet, these agencies have been reticent to take on this task.
At the same time, the groups most active in promoting GM labeling, or
those currently involved with GM labeling, garner little public support.
Given the ability of a labeling program to communicate to consumers
depends, at least in part, on the degree to which consumers trust the orga-
nization in charge of the program (Blaine and Powell 2001; Slovic 1993),
the government’s reticence to administer such a program may be inadver-
tently hindering consumer acceptance of GM foods.
When examining respondents’ preferences regarding the importance of
various pieces of information that could be displayed on a GM label
TABLE 8
Preferences for Information Pieces to be on a GM Label; Importance, by Segmenta
Risk
Avoiders
Risk
Dismissers
Balanced But
Interested
Test Results across
All Segments
Which ingredients in a
product are GM
4.2 3.6 4.4 F(2, 1639) ¼ 75.3; p , .00
Why the ingredients are
genetically modified
3.2 2.9 3.8 F(2, 1634) ¼ 68.5; p , .00
How the ingredients are
genetically modified
3.3 2.8 3.8 F(2, 1630) ¼ 72.2; p , .00
Who is certifying the
information
4.2 3.6 4.4 F(2, 1632) ¼ 74.2; p , .00
Warnings associated with
modification
4.7 4.1 4.8 F(2, 1638) ¼ 97.8; p , .00
Benefits associated with
modification
3.6 3.5 4.2 F(2, 1627) ¼ 69.5; p , .00
Web site or phone number
where one could obtain
more information
4.2 3.7 4.5 F(2, 1634) ¼ 78.9; p , .00
Results of Pair-wise Tests
Risk Avoiders
vs.
Risk Dismissers
Risk Avoiders
vs.
Balanced
But Interested
Risk Dismissers
vs.
Balanced
But Interested
Which ingredients in a product are GM t ¼ 6.9; p , .00 t ¼ 5.5; p , .00 t ¼ 13.0; p , .00
Why the ingredients are genetically
modified
t ¼ 3.8; p , .00 t ¼ 8.1; p , .00 t ¼ 11.0; p , .00
How the ingredients are genetically
modified
t ¼ 4.8; p , .00 t ¼ 7.7; p , .00 t ¼ 11.6; p , .00
Who is certifying the information t ¼ 7.5; p , .00 t ¼ 4.6; p , .00 t ¼ 12.7; p , .00
Warnings associated with modification t ¼ 10.6; p , .00 t ¼ 2.2; p ¼ .03 t ¼ 13.2; p , .00
Benefits associated with modification t ¼ 2.0; p ¼ .06 t ¼ 9.5; p , .00 t ¼ 10.6; p , .00
Web site or phone number where
one could obtain more information
t ¼ 7.0; p , .00 t ¼ 5.8; p , .00 t ¼ 13.1; p , .00
aResponses to Rate how important each piece of information is to you?Response is 1 for ‘‘not important
at all,’’ 3 ‘‘somewhat important,’’ and 5 ‘‘very important.’’
FALL 2008 VOLUME 42, NUMBER 3 355
(Table 8), risk dismissers generally assign the least importance to all these
pieces of information and balanced but interested consistently ascribe
higher importance to each piece of information. That the risk avoiders
are not the more desirous of information is initially surprising. However,
Costa-Font and Mossialos (2005) provide some evidence that the demand
for information about GM food is a self-protective action. Risk avoiders
already engage in several self-protection actions (e.g., buying organic food,
shopping at farmers’ markets); it may be that we are observing a substitution
effect between information demand and other self-protective behaviors.
Altogether we can conclude that out of the three segments, balanced but
interested is the strictest regarding labeling. These respondents require
mandatory labeling of all foods and would like the most amount of infor-
mation. That information is significantly more important for them can be
explained by the fact that these respondents have not made up their mind
regarding GM foods, unlike the other two respondent segments that hold
strong views. Balanced but interested individuals are strongly worried
about risks, but they also find possible benefits very important.
CONCLUSIONS
We uncover three segments of respondents with different attitudes to the
risks and benefits of GM foods. One segment is very worried about poten-
tial health risks and does not consider potential benefits as important, while
another is almost a mirror image, relatively positive about benefits while
rating risks as much less important. The last and largest segment finds both
benefits and risks as important and, unlike the other two segments, does not
seem to hold strong opinions for or against GM foods.
The analysis supports the contention that attitudes toward new technol-
ogies are likely to be nuanced (Fein, Levy, and Teisl 2002; Fischhoff and
Fischhoff 2001) and we find these nuanced attitudes translate into differ-
ences in the desired form of information policy. For example, we find the
respondent segments are quite different in their preferences for the scope
and strictness of GM testing and labeling policy, who should be in charge of
such programs and the types of information to be placed on a GM label.
These differences in preferences imply potential conflict across consumers
for any one specific GM labeling policy.
This heterogeneity also has implications for research. The presence of
different respondent segments indicates that survey efforts that draw sam-
ples inappropriately, or cause respondents from the different segments to
differ in their response rates, could lead to incorrect interpretation of aggre-
gate or average results. This could help explain the different viewpoints
356 THE JOURNAL OF CONSUMER AFFAIRS
noted in the literature. For example, the segment of the population least
concerned with GM foods also exhibits very different preferences for label-
ing policy than the other two groups. Yet, according to standard research
theory (Brehm 1993; Groves, Singer, and Corning 2000; VanBeselaere
2003), this group is the least likely to respond to a GM foods survey.2
As a result, aggregate survey results may indicate a strong desire for a strict
labeling policy, whereas reactions in the marketplace or in the political
arena may be more muted.
In addition, the fact that the largest respondent segment is the most desir-
ous of, and open-minded about, both positive and negative GM information
may help explain the mixed results found in the literature. That is, it is likely
that information provided in a survey instrument, or the framing of a ques-
tion, could have a big influence on survey responses, especially with these
open-minded respondents. Analogously, this would imply that the dynam-
ics in a GM food market are still relatively fluid as a large proportion of
consumers may be still open to new information.
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Baker, Gregory A. and Thomas A. Burnham. 2001. Consumer Response to Genetically Modified
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