South East London – RE:NEW

Kirsten FirthSouth East London Housing

PartnershipPrivate Sector Coordinator

What does RE:NEW do well?

• Gets you through the door• Great customer feedback• Combination of advice and easy

measures really works to change behaviour

Has totally changed how we think regarding saving energy.

Extremely helpful and the adviser was so friendly, it was a very positive experience

Couldn't have been happier, the scheme has educated me more than any othercampaign I'm aware of

What does RE:NEW do well?

• Builds momentum through community engagement – area-based

• Easy measures, smart meters and advice target electricity use through behaviour change

• An offer to households who might otherwise miss out – those not eligible for CERT or Warmfront, solid walls, no lofts

The offer

CESP? LCZ?

CERT

Warmfront

Coldbusters

Borough grants

Green Deal?

Carbon reduction

• RE:NEW visits intended to generate leads for loft and cavity wall insulation – take-up still unclear …

• Easy measures 0.30 tonnes CO2 p/a• Further measures (insulation) 0.37 tonnes

CO2 p/a• Leverage of other funding sources is small

– smart meters, water saving measures, follow-up insulation

RE:NEW doesn’t do so well…

• Private rented – targets tenants, not landlords• Mansion blocks – joint ownership• Social landlords – negotiation required• Does not target fuel poverty• Leverage of other funding sources is small –

smart meters, water saving measures, follow-up insulation

• Full RE:NEW home visits package is expensive to provide and manage