sp5 system requirements
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CUSTOMER
SAP Afaria
Version: 7 SP05 - 2014-12-10
SAP Afaria System Requirements
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Content
1 Afaria Access and Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2 Installation Image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
3 Database Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
4 Certificate Authority Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
5 SAP Afaria Server Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
6 SAP Afaria Administrator Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
7 Self-Service Portal Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
8 Package Server Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
9 Enrollment Server Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
10 Browser Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
11 Access Control Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
11.1 Access Control Remote Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
11.2 Access Control Filter Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
12 Network Access Control Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
13 Relay Server Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
14 Re verse Proxy Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
15 SMS Gateway Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
16 Connectivity Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
17 Supported Languages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
17.1 SAP Afaria Server Supported Languages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
17.2 SAP Afaria Client Supported Languages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
18 Device Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
18.1 Android Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
18.2 iOS Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
18.3 Windows Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
18.4 Windows CE Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
18.5 Windows Mobile Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
18.6 Windows Phone Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
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18.7 Windows Devices with the MDM Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
SAP Afaria System Requirements
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1 Afaria Access and Support
SAP provides industry-leading support and a variety of downloads to help you get the best out of your productsand solutions.
The sections below provide more information about getting access to Afaria, Afaria support, and Afaria
documentation.
Where to Get Afaria
In the SAP Support portal Software Downloads page (https://support.sap.com/software.html ), choose
Installations and Upgrades if you want to download a product that you currently do not have (but have a valid
contract for), or if you wish to download a new version of the product.
You will require the Download Software authorization, which you can request via your company's SAP System
Administrator.
Existing Sybase Customers
If you are an existing Sybase customer with an Afaria maintenance agreement, visit METS at http://
frontline.sybase.com/support .
Afaria Updates or Hotfixes
In the SAP Support portal Software Downloads page (https://support.sap.com/software.html ), choose
Support Packages and Patches if you want to download code-corrections or fixes for a specific version of a
product.
Afaria Support
Get access to Afaria Knowledge Base articles and report incidents using the SAP Support portal (https://
support.sap.com/kb-incidents.html ).
Registering for Notifications
Register for notifications and manage them at https://support.sap.com/kb-incidents/notifications.html . By
creating filters, you can manage the notifications for only the systems or products you are interested in.
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Afaria Documentation
For module-wise documentation of Afaria, refer the SAP Mobile Secure section in the SAP Help portal (http://help.sap.com/mobile).
Contact Us
To know more about SAP Support portal, check the help topics at https://support.sap.com/support-programs-
services/about/help-index.html .
For any feedback or queries related to Afaria Technical Publications, contact us at [email protected].
SAP Afaria System Requirements
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2 Installation Image
The SAP Afaria product image includes several folders.
Folders marked by an asterisk (*) are reserved for setup program use. Do not access them directly.
Folder Contents Description
AdminUI* This folder contains installation files for the Afaria Administration
console.
AfariaServiceHost* This folder contains SAP Afaria API host service files.
Documents This folder contains some support documentation for SAP Afaria.
EUSSP* This folder contains installation files for the Self-Service Portal.
The Self-Service Portal allows users to enroll devices in SAP Afaria
management, view device information, and to remote lock or re
mote wipe devices.
iPhoneServer This folder contains installation files for the SAP Afaria Enrollment
Server.
ISAPI_x64* This folder contains installation files for the ISAPI filter that SAP
Afaria uses for access control filter.
NetworkAccessControlService* This folder contains installation files that SAP Afaria uses for net
work access control.
PackageServer* This folder contains installation files for the SAP Afaria Package
Server. The Package Server delivers enterprise application packages to devices.
Redistributables ● DotNet – contains a third-party file for installing Micro
soft .NET Framework Runtime on 32- and 64-bit environ
ments.
● VC_RunTime – Visual Studio 2012 runtime binaries for 32-bit
(x86) and 64-bit (x64).
● SQLAnywhereClient – contains the installer for the 64- and
32-bit client versions.
● Windows Installer – contains Microsoft's Windows Installer.
● XML – contains Microsoft XML Core Services (MSXML).
relay_server This folder contains installation files for the relay server. The relay
server is an optional component.
Server* This folder contains installation files for SAP Afaria Server.
Utility* This folder contains files for a utility program that checks for miss
ing prerequisites or network connectivity issues prior to installing
SAP Afaria components.
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3 Database Requirements
The database stores procedures; configuration properties; device, group, and policy data; and all message andactivity logging.
Component Requirements
Database software ● SAP SQL Anywhere 12
● Microsoft SQL Server 2008 R2 Datacenter edition
● Microsoft SQL Server 2008 R2 Enterprise edition
● Microsoft SQL Server 2008 R2 Standard edition
● Microsoft SQL Server 2008 Enterprise edition
● Microsoft SQL Server 2008 Standard edition
Collation ● Case-insensitive collation
Time zone ● Configured for the same date, time, and time zone as the SAP
Afaria Server components it supports
Double byte environment ● UTF-8 character set for SAP SQL Anywhere 12
SAP Afaria System Requirements
Database Requirements
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4 Certificate Authority Requirements
The certificate authority issues certificates that SAP Afaria uses to help secure device communication andmanagement.
Component Supported Configurations
Certificate Authority ● SCEP:
○ Windows Server 2008 R2 Enterprise edition
○ IIS
○ Active Directory Certificate Services (ADCS) role
○ Network Device Enrollment Service (NDES) role
○ Windows Server 2008 Enterprise edition
○ IIS
○ Active Directory Certificate Services (ADCS) role
○ Network Device Enrollment Service (NDES) role
● Native Certificate APIs:
○ Windows Server 2008 R2 Enterprise edition
○ IIS
○ Active Directory Certificate Services (ADCS) role
Additional Requirements ● iOS devices require verification of the complete chain of trust
● The identity credentials used for the certificate authority IIS
SCEP application pool must match the credentials for the SAP
Afaria Enrollment Server
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5 SAP Afaria Server Requirements
The SAP Afaria Server is central to Afaria operations. The server communicates with the Afaria database andadditional components or devices as necessary.
This recommended setup is for 50-300 concurrent device sessions.
Component Requirements
Operating system ● Windows Server 2008 R2 Datacenter edition (64-bit)
● Windows Server 2008 R2 Enterprise edition (64-bit)
● Windows Server 2008 R2 Standard edition (64-bit)
Processor ● Minimum: 1.4 GHz (x64 processor)
● Recommended: 2 GHz or faster
Memory ● Minimum: 1.5 GB
● Recommended: 2.0 GB
Storage ● 20 GB
● Additional storage is required for user data
Database ● Configured for the same date, time, and time zone as the data
base server
Relay server ● Connections from devices
● Connections from Afaria Access Control for Email Compo
nents
Directory and authentication ● Microsoft Active Directory
● Windows NTLM
● Novell eDirectory via LDAP v3
● Netscape Directory Server via LDAP v3
Client communication ● SSL protocol v3 using x.509 certificate signed by a trusted or
custom signed certificate authority
● HTTP with T-Mobile
Windows account ● Log on as service
● Interactive logon
SAP Afaria System Requirements
SAP Afaria Server Requirements
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Component Requirements
Additional requirements ● Installation path and virtual directory must contain ASCII char
acters only● Microsoft Visual C++ Runtime
○ 2012 x64
○ 2012 x86
● Internet Information Services (IIS) for Windows Server 7.5
● Windows Installer 3.1
● Microsoft .NET Framework Runtime 4.5
● Microsoft XML Core Services 6.0
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6 SAP Afaria Administrator Requirements
The Afaria Administration console is the interface for administering the SAP Afaria server and components.
Component Requirements
Operating system ● Windows Server 2008 R2 Datacenter edition
● Windows Server 2008 R2 Enterprise edition
● Windows Server 2008 R2 Standard edition
● Windows Web Server 2008 R2
Processor ● Minimum: 1 GHz (x86 processor) or 1.4 GHz (x64 processor)
● Recommended: 2 GHz or faster
Memory ● Minimum: 512 MB
● Recommended: 2 GB or greater
Storage ● Minimum: 10 GB
● Recommended: 40 GB or greater
Database ● Configured for the same date, time, and time zone as the data
base server
Additional requirements ● Installation path and virtual directory must contain ASCII char
acters only
● Microsoft Visual C++ Runtime
○ 2012 x64
○ 2012 x86
● Internet Information Services (IIS) for Windows Server 7.5
● Windows Installer 3.1
● Microsoft .NET Framework Runtime 4.5
SAP Afaria System Requirements
SAP Afaria Administrator Requirements
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7 Self-Service Portal Requirements
The Self-Service Portal lets users enroll devices in Afaria management, view device information, and issuecommands, such as to remote lock or remote wipe a device.
Component Requirements
Operating systems ● Windows Server 2008 R2 Datacenter edition
● Windows Server 2008 R2 Enterprise edition
● Windows Server 2008 R2 Standard edition
● Windows Web Server 2008 R2
Processor ● Minimum: 1 GHz (x86 processor) or 1.4 GHz (x64 processor)
● Recommended: 2 GHz or faster
Memory ● Minimum: 512 MB
● Recommended: 2 GB or greater
Storage ● Minimum: 10 GB
● Recommended: 40 GB or greater
Database ● Configured for the same time zone as the database server
Additional requirements ● Installation path and virtual directory must contain only ASCII
characters
● Microsoft Internet Information Server (IIS) 7.5
● Windows Installer 3.1
● Microsoft .NET Framework Runtime 4
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8 Package Server Requirements
The Package Server sends Afaria application packages to devices for application policies and serves certificatesand device provisioning data to third-party applications for onboarding.
Component Requirements
Operating system ● Windows Server 2008 R2 Datacenter edition
● Windows Server 2008 R2 Enterprise edition
● Windows Server 2008 R2 Standard edition
Processor ● Minimum: 1 GHz (x86 processor) or 1.4 GHz (x64 processor)
● Recommended: 2 GHz or faster
Memory ● Minimum: 512 MB
● Recommended: 2 GB or greater
Storage ● Minimum: 10 GB
● Recommended: 40 GB or greater
Database ● Configured for the same date, time, and time zone as the data
base server
Additional requirements ● Installation path and virtual directory must contain only ASCII
characters
● Microsoft Internet Information Server (IIS) 7.5● Microsoft Windows Installer 3.1
● Microsoft .NET Framework Runtime 4.5
● Microsoft Visual C++ Runtime
○ 2012 x64
○ 2012 x86
SAP Afaria System Requirements
Package Server Requirements
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9 Enrollment Server Requirements
The enrollment server supports device enrollment for Android, iOS, Windows Phone, Windows DM (Windows 8.1),and Windows Mobile devices, and also delivers payloads for iOS devices.
Demand for Afaria resources can vary greatly by installation and are highly dependent on several factors. Afaria
enrollment server resource recommendations are based on concurrent device sessions and session duration. The
following factors can affect session duration:
● Device response time
● Number of device enrollment requests
● Number of iOS configuration policies
● Number of settings within iOS configuration policies
● Connection speed
● IIS server request processing capacity
Component Requirements
Operating system ● Windows Server 2008 R2 Datacenter edition
● Windows Server 2008 R2 Enterprise edition
● Windows Server 2008 R2 Standard edition
Processor ● Minimum: 1 GHz (x86 processor) or 1.4 GHz (x64 processor)
● Recommended: 2 GHz or faster
Memory ● Minimum: 512 MB
● Recommended: 2 GB or greater
Storage ● Minimum: 10 GB
● Recommended: 40 GB or greater
Database ● Configured for the same time zone as the database server
Additional requirements ● Installation path and virtual directory must contain ASCII char
acters only
● Microsoft Visual C++ Runtime
○ 2012 x64
○ 2012 x86
● Internet Information Services (IIS) for Windows Server 7.5
● Windows Installer 3.1
● Microsoft .NET Framework Runtime 4.5
● Must be able to retrieve valid CRL and Delta CRL files
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10 Browser Requirements
The following table describes the browser requirements for using the Afaria Administration console and the Self-Service Portal.
Component Requirement
Browser ● Afaria Administration console
○ Google Chrome 35.0
○ Internet Explorer 9, 10, and 11
○ Mozilla Firefox 30.0
○ Safari 5.15 - Mac or iPad
● Self-Service Portal
○ Google Chrome 35.0
○ Internet Explorer 8, 9, 10, and 11
○ Mozilla Firefox 30.0
○ Safari 5.15 - iOS devices
Additional requirements ● On the domain controller in an Active Directory environment,
make sure that the Log On To list is either unrestricted or in
cludes the SAP Afaria Administrator server and the computers
that access the Afaria Administration console
● Enhanced security configuration setting in Internet Explorer 9
is not supported
● Compatibility view in Internet Explorer is not supported
● Due to session state sharing restrictions between tabs, sup
port is limited to using a single tab
SAP Afaria System Requirements
Browser Requirements
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11 Access Control Requirements
11.1 Access Control Remote Requirements
Access control remote uses PowerShell commands that are native to the Exchange environment. The Exchange
environment may be local or hosted.
Component Description
Local email server ● Microsoft Exchange Server 2013
● Microsoft Exchange Server 2010
Hosted email server ● Microsoft Office 365
PowerShell Host Server ● Microsoft PowerShell Version 2.0
● Enable the PowerShell remote command capability by ena
bling Basic or Kerberos authentication on the virtual directory
in IIS
11.2 Access Control Filter Requirements
The access control filter installs a filter into the email environment through which ActiveSync requests are routed.
Component Description
Local Email Server ● Microsoft Exchange Server 2010
● Microsoft Exchange Server 2007
Microsoft Proxy Server ● Microsoft Forefront Threat Management Gateway 2010
Internet Information Services (IIS) for Mi
crosoft Exchange Server
● Server with a 64-bit operating system
● IIS on a server separate from the server that hosts the SAP
Afaria Administrator
● Administrator account for running the Afaria filter as a service
must be a member of the Exchange Organization Administra
tors group (2007, 2010).
● Administrator account for running the Afaria filter as a service
must be a member of the Administrator groups on both IIS
and Microsoft Exchange Server
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Component Description
Datahandler Host Server (component of the
access control filter)
● Server with a 64-bit operating system
● Microsoft PowerShell 2.0● User account for running the filter's PowerShell component
must be in the same domain as the email server
● Microsoft Data Access Components (MDAC) 2.8
SAP Afaria System Requirements
Access Control Requirements
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12 Network Access Control Requirements
The Network Access Control Server manages the access of Android and iOS devices to corporate Wi-Fi networksby ensuring the devices are under SAP Afaria control before Wi-Fi access is granted. This ensures that devices are
kept in compliance with SAP Afaria MDM control, enforcing inventory collection and security policies on the
device before permitting access to enterprise networks.
Component Requirements
Operating system ● Windows Server 2008 R2 Datacenter edition
● Windows Server 2008 R2 Enterprise edition
● Windows Server 2008 R2 Standard edition
Processor ● Minimum: 1 GHz (x86 processor) or 1.4 GHz (x64 processor)
● Recommended: 2 GHz or faster
Memory ● Minimum: 512 MB
● Recommended: 2 GB or greater
Storage ● Minimum: 10 GB
● Recommended: 40 GB or greater
Database ● Configured for the same date, time, and time zone as the data
base server
Additional requirements ● Installation path and virtual directory must contain ASCII characters only
● Microsoft Internet Information Services (IIS) 7.5
● Windows Installer 3.1
● Microsoft .NET Framework Runtime 4.5
● Microsoft Visual C++ Runtime
○ 2012 x64
○ 2012 x86
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13 Relay Server Requirements
The relay server is a secure, load-balanced proxy server that relays communication between mobile devices andservers.
The relay server is an optional component that is included with the SAP Afaria product on the product installation
image.
Component Description
Relay server ● SAP Sybase SQL Anywhere 16 Relay Server component
● SAP Sybase SQL Anywhere 12.0.1 Relay Server component
Web server ● IIS 7.5 (Windows)
● IIS 6.0 (Windows)
● Apache (Linux)
Supported server components ● SAP Afaria Server
● SAP Afaria Enrollment Server
● SAP Afaria Package Server
● Certificate Authority
Additional requirements ● All Relay Server Outbound Enabler (rsoe.exe) instances must
be the same version. Afaria uses rsoe.exe in these locations:
○ SAP Afaria Server: <ServerInstallDirectory>\bin\RSOut
boundEnabler\○ SAP Afaria Enrollment Server: user-defined
○ SAP Afaria Package Server: user-defined
○ Certificate Authority: user-defined
● Relay Server on IIS may coexist with other IIS applications
● Relay Server may coexist with other virtual Web server under
the same IIS install
● Relay Server may coexist with other Web site (or directory)
under the same logical Web server
● Relay Server Web server extensions may coexist with other
Web server extensions sharing the same application pool
○ Application pool properties are limited to being Relay
Server compatible (in general, all worker recycling options
need to be turned off)
SAP Afaria System Requirements
Relay Server Requirements
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14 Reverse Proxy Requirements
SAP Afaria supports sessions (HTTP or HTTPS) through a reverse proxy server.
Component Requirement
Apache HTTP Server ● 2.2.7 - 2.2.11
● 2.2.6 (patch 19954)
● 2.1
● 2.0.54
Internet Security and Acceleration (ISA)
Server
● 2006
● 2004
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15 SMS Gateway Requirements
SAP Afaria uses the SMS Gateway to deliver outbound notifications, remote wipe commands, and any othercommunication that is addressed for SMS routing to supported devices.
Component Description
Third-party components ● Cygwin UNIX-emulating environment (manual installation)
Other requirements ● Short Message Peer-to-Peer (SMPP) 3.4 protocol support
● SMS gateway configuration settings must contain only ASCII
characters
SAP Afaria System Requirements
SMS Gateway Requirements
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16 Connectivity Requirements
Component Ports
SAP Afaria Server ● Port 80 inbound: HTTP without a relay server
● Port 80 outbound: HTTP with a relay server
● Port 135 inbound: DCOM communications with SAP Afaria
components. The DCOM port range is configurable. These
ports are reserved for, and managed by, DCOM services.
● Port 443 inbound: HTTPS without a Relay Server
● Port 443 outbound: HTTPS with a Relay Server
● Port 443 outbound: Google Cloud Messaging (https://
android.apis.google.com/gcm/send)
● Port 443 outbound: HTTPS with messaging servers for Access
Control Remote
● Port 2195 outbound: Apple Push Notification Service server
(gateway.push.apple.com)
● Port 2196 outbound: Apple Push Notification Service feedback
server (feedback.push.apple.com)
● Port 5223 outbound: Apple Push Notification Service server
(gateway.push.apple.com) for devices using Wi-Fi
● Port 8085 inbound: Requests from SAP Afaria components for
notifications to devices
● Port 8086 inbound: Requests from SAP Afaria components
for notifications to devices
● Port 8087 inbound: Requests from SAP Afaria components for
notifications to devices
● Port 8089 inbound: Internal communication
● Outbound connectivity to the Afaria database. The port is con
figurable for each supported database type.
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Component Ports
Package Server ● Port 80 inbound: HTTP communication with devices (without
a relay server)● Port 80 outbound: HTTP communication with a SAP Afaria Re
lay Server
● Port 135 outbound: DCOM communication with the SAP Afaria
Server. The DCOM port range is configurable. These ports are
reserved for, and managed by, DCOM services.
● Port 443 inbound: HTTPS communication with devices (with
out a relay server)
● Port 443 outbound: HTTPS communication with a Relay
Server
● Port 8085 outbound: Requests to the SAP Afaria Server for
notifications to devices● Port 8086 outbound: Requests to the SAP Afaria Server for
notifications to devices
● Port 8087 outbound: Requests to the SAP Afaria Server for
notifications to devices
● Port 8080 – reserved for internal communication.
● Outbound connectivity to the Afaria database. The port is con
figurable for each supported database type.
Enrollment Server ● Port 80 inbound: HTTP communication with devices (without
a Relay Server)
● Port 80 outbound: HTTP communication with a relay server
● Port 135 outbound: DCOM communication with the SAP Afaria
Server. The DCOM port range is configurable. These ports are
reserved for, and managed by, DCOM services.
● Port 443 inbound: HTTPS communication with devices (with
out a relay server)
● Port 443 outbound: HTTPS communication with a Relay
Server
● Port 7007: Reserved for internal communication
● Port 8085 outbound: Requests to the SAP Afaria Server for
notifications to devices
● Port 8086 outbound: Requests to the SAP Afaria Server for
notifications to devices
● Port 8087 outbound: Requests to the SAP Afaria Server for
notifications to devices
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Component Ports
SAP Afaria Administrator and API ● Port 80 inbound: HTTP communication
● Port 80 outbound: HTTP communication● Port 135 outbound: DCOM communication with the SAP Afaria
Server. The DCOM port range is configurable. These ports are
reserved for, and managed by, DCOM services.
● Port 443 inbound: HTTPS communication
● Port 443 outbound: HTTPS communication
● Port 7980/7982 inbound
Self-Service Portal ● Port 80/443 inbound to IIS server, where the self-service por
tal website is installed
● Port 7980/7982 outbound: Communication with Afaria API
Certificate Authority ● Port 80 inbound: HTTP communication with devices (without
a Relay Server)
● Port 80 outbound: HTTP communication with a Relay Server
● Port 443 inbound: HTTPS communication with devices (with
out a Relay Server)
● Port 443 outbound: HTTPS communication with a Relay
Server
Access Control Filter ● The server hosting the Datahandler component requires out
bound connectivity to the Afaria server or its optional relay
server proxy.● Outbound port 3012 - when the Afaria filter's components are
installed on separate servers, the Datahandler component
host requires outbound connectivity to the filter component
host.
Network Access Control ● Port 443 inbound
● Port 7980/7982 outbound: Communication with Afaria API
Directory ● Port 389/636: LDAP/LDAPS
● Port 3268/3269: Global Catalog/Global Catalog over SSL
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17 Supported Languages
17.1 SAP Afaria Server Supported Languages
The SAP Afaria server supports the following languages.
Language Operating System Afaria Administration
console
Self Service Portal
Chinese (Simplified) ● ●
Chinese (Traditional) ● ●
English ● ● ●
French ● ●
French (Canadian) ●
German ● ●
Italian ●
Japanese ●
Korean ● ●
Portuguese (Brazilian) ●
Romanian ●
Russian ●
Spanish ●
Spanish (Colombian) ●
Thai ●
Turkish ●
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17.2 SAP Afaria Client Supported Languages
The SAP Afaria client supports the following languages.
Language Android iOS Windows Mobile Windows Phone
Chinese (Simplified) ● ● ● ●
Chinese (Traditional) ● ● ● ●
English ● ● ● ●
French ● ● ● ●
French (Canadian) ● ● ●
German ● ● ● ●
Italian ● ● ● ●
Japanese ● ● ● ●
Korean ● ● ● ●
Portuguese ● ● ●
Portuguese (Brazilian)
●
Romanian ● ● ●
Russian ● ● ●
Spanish ● ● ● ●
Spanish (American) ●
Spanish (Colom
bian)
● ●
Spanish (Mexican) ●
Thai ● ● ● ●
Turkish ● ● ●
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18 Device Requirements
The operating requirements for the different device types are summarized.
The device types supported by SAP Afaria in the 7.0 SP05 release are:
● Android devices
● iOS devices
● Windows devices
● Windows CE devices
● Windows Mobile devices
● Windows Phone devices
● Windows devices with the MDM client (Windows DM)
Note
BlackBerry devices are not supported in Afaria 7.0 SP05 release.
18.1 Android Devices
SAP Afaria supports Android devices that meet the following requirements.
Component Requirements
Operating system ● Android 5.0
● Android 4.4
● Android 4.3.x
● Android 4.2.x
● Android 4.1.x
● Android 4.0.x
● Android 3.x
● Android 2.3.x
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Component Requirements
Advanced Enterprise Security (AES) ● Samsung
○ Enterprise mobile device management (Android 2.3.3 and
later)
○ Some MDM features are dependent on the "MDM ver
sion", which is viewable through inventory, and may not
function without updating the OS version to a level that
supports the specific MDM functionality. Samsung cur
rently supports the following MDM versions:
○ 1.0
○ 2.0
○ 2.1
○ 2.2
○ 3.0
○ 4.0
○ 4.0.1
NitroDesk TouchDown features ● Configuration Manager and Inventory Manager licensing
● Android NitroDesk TouchDown client 6.4 or later
Samsung KNOX 1.2
Note
Afaria supports KNOX 1.2 functionality on Samsung deviceswith KNOX 2.0.
18.2 iOS Devices
SAP Afaria supports iOS devices that meet the following requirements.
Component Requirements
Operating system ● iOS 8.1, 8.1.1, and 8.1.2
● iOS 8 and 8.0.2
● iOS 7.1, 7.1.1, and 7.1.2
● iOS 7.0
● iOS 6.1, 6.1.1 (iPhone 4S devices), and 6.1.3
● iOS 6.0.1 and 6.0.2
● iOS 5 and 5.1
NitroDesk TouchDown ● iOS 6.1 and later
● NitroDesk TouchDown application (March 2013 or later)
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Component Requirements
Certificates ● Apple Inc. Root Certificate
● Application Integration Intermediate Certificate● Apple Push Notification Service Certificate
Supervised Mode ● iOS 8.1 and 8.1.1
● iOS 8 and 8.0.2
● iOS 7.0, 7.1, 7.1.1, and 7.1.2
● Apple Configurator 1.4.2
Apple Device Enrollment Program ● iOS 8.1 and 8.1.1
● iOS 8 and 8.0.2
● iOS 7.1, 7.1.1, and 7.1.2
18.3 Windows Devices
SAP Afaria supports Window devices that meet the following requirements.
Component Requirements
Operating system ● 64-bit
○ Windows 8 and 8.1
○ Windows 7
○ Windows Server 2008 R2
● 32-bit
○ Windows 8 and 8.1
○ Windows 7
○ Windows Server 2008
○ Windows Vista
○ Windows XP
○ Windows Server 2003
Storage ● 12 MB (Installation)
● Additional space for channel data
Protocol support ● XNET
● XNETS
● HTTP
● HTTPS
Additional requirements ● Microsoft Windows Installer 3.1
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18.4 Windows CE Devices
SAP Afaria supports Windows CE devices that meet the following requirements.
Windows CE devices do not support NT LAN Manager (NTLM). The devices support LDAP authentication with a
companion computer to deploy.
Component Requirements
Operating system ● Windows CE 5.0
● Windows CE 4.2
● Windows CE 4.1
Additional requirements ● TCP/IPV4 protocol support
● ActiveSync support
● Microsoft Windows Shell
18.5 Windows Mobile Devices
SAP Afaria supports Windows Mobile devices that meet the following requirements.
Windows Mobile devices do not support NT LAN Manager (NTLM). The devices support LDAP authentication witha companion computer to deploy.
Component Requirements
Operating system ● Windows Mobile 6.5 (Professional, Classic, and Standard)
● Windows Mobile 6.1 (Professional, Classic, and Standard)
● Windows Mobile 6.0 (Professional, Classic, and Standard)
● Windows Mobile 5.0 (Professional, Classic, and Standard)
Client notification to connect ● Short Message Service (SMS)
● Data service
Remote wipe and device lock ● Short Message Service (SMS)
● Data service
18.6 Windows Phone Devices
SAP Afaria supports Windows Phone devices that meet the following requirements.
Windows Phone devices do not support LDAP authentication.
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Component Requirements
Operating system ● Windows Phone 8 and 8.1
18.7 Windows Devices with the MDM Client
SAP Afaria supports Windows devices with the MDM client (Windows DM) that meet the following requirements.
Component Requirement
Operating System ● Windows 8.1
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Device Requirements
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Important Disclaimers and Legal Information
Coding Samples
Any software coding and/or code lines / strings ("Code") included in this documentation are only examples and are not intended to be used in a productive system
environment. The Code is only intended to better explain and visualize the syntax and phrasing rules of c ertain coding. SAP does not warrant the correctness and
completeness of the Code given herein, and SAP shall not be liable fo r errors or damages caused by the usage of the Code, unless damages were caused by SAP
intentionally or by SAP's gross negligence.
Accessibility
The information contained in the SAP documentation represents SAP's current view of accessibility criteria as of the date of publication; it is in no way intended to be a
binding guideline on how to ensure accessibility of software products. SAP in particular disclaims any liability in relation to this document. This disclaimer, however, does
not apply in cases of wilful misconduct or gross negligence of SAP. Furthermore, this document does not result in any direct or indirect contractual obligations of SAP.
Gender-Neutral Language
As far as possible, SAP documentation is gender neutral. Depending on the context, the reader is addressed directly with "you", or a gender-neutral noun (such as "sales
person" or "working days") is used. If when referring to members of both sexes, however, the third-person singular cannot be avoided or a gender-neutral noun does not
exist, SAP reserves the right to use the masculine form of the noun and pronoun. This is to ensure that the documentation remains comprehensible.
Internet Hyperlinks
The SAP documentation may contain hyperlinks to the Internet. These hyperlinks are intended to serve as a hint about where to find related information. SAP does not
warrant the availability and correctness of this related information or the ability of this information to serve a particular purpose. SAP shall not be liable for any damages
caused by the use of related information unless damages have been caused by SAP's gross negligence or willful misconduct. All links are categorized for transparency
(see: http://help.sap.com/disclaimer).
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