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  • 8/13/2019 Special Report: Private Label 2013 Retailers re-assess quality as shoppers focus on value instead of price

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    SPECIAL REPORT

    Private Label

    NOVEMBER 2013

    Introduction page 2Executive Summary page 3Turning Key Insights Into Actions page 5Retailers Close the Price Gap page 7Private Label is Quality, Not Just Low Price page 9The impact of Evolving Range Assortment page 11Food and Non-Food Private Label Trends Across Europe page 13Appendix Country by Country Review page 17

    Balancing quality and value

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    PRIVATE LABEL: BALANCING QUALITY AND VALUE SPECIAL REPORT

    Introduction

    2

    This IRI Private Label 2013 Special Report provides insight into how private label is performing across

    seven European countries. This year, we have added some measurements of the huge United States

    (U.S.) market.Private label helps consumers reduce their weekly shopping costs and provides retailers in the United

    Kingdom (U.K.), France, Germany, Italy, the Netherlands, Spain, Greece and the United States (U.S.)

    with an opportunity to boost sales and grow their margin.

    More consumers are learning to love private label as the quality of the offer improves and the price

    remains attractive. At the same time, the price of standard and premium tier solutions is increasing

    steadily in many countries and the price gap with national brands narrowing as manufacturers look to

    protect their market share with aggressive promotions.

    This report outlines where the private label market is today and how it is likely to evolve over the next

    year and beyond. Manufacturers know they must work even closer with retailers to improve the range of

    assortment so that both parties benefit.

    All of us at IRI look forward to discussing these findings with you and helping FMCG retailers and

    manufacturers as the global economy gradually improves.

    Tim Eales

    Director of Strategic Insight

    IRI

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    PRIVATE LABEL: BALANCING QUALITY AND VALUE SPECIAL REPORT

    Executive Summary

    3

    maximise sales and margins in

    every category.

    Retailers and manufacturersacross Europe and in the U.S. are

    taking a more analytical

    approach to range assortment to

    avoid stocking duplicate products

    when it comes to serving and

    satisfying customer needs.

    Emphasis on assortment is

    strongest in northern Europe and

    the United States. In many

    European countries, notably the

    Netherlands, Italy and France,private label under-indexes its

    share of assortment versus its

    share of value sales.

    Across surveyed countries, there

    is a growing concern that some

    categories are approaching a

    ceiling when it comes to private

    label. Retailers must determine

    the appropriate balance of

    private label and national brands

    assortment, since having too

    much private label in a category

    turns off consumers. Additionally,

    national brands invest heavily in

    marketing to drive shoppers into

    store and the importance of their

    presence on the shelf must not

    be underestimated.

    Country Highlights

    Spain - Retailers and

    manufacturers have becomemore shopper-centric and are

    adapting to changing

    consumer habits and needs.

    Private labels share of value

    sales in Spain grew from

    41.5% to 42.8% as the

    Retailers are not promoting their

    own ranges to the extent they

    were a year ago, but nationalbrands continue to increase their

    volume on deal which is having a

    negative impact on price gap.

    Overall across Europe, the price

    of private label was on average

    29.9% less per pack than

    national brands with the price

    gap widest in France and

    Germany and narrowest in the

    Netherlands, the U.K. and Italy.

    The price gap has narrowed more

    slowly in food and beveragesthan in non-food sector.

    Only in France, the U.S. and for

    the U.K. packaged foods, are we

    not seeing growth in private label

    food value share, whilst for non-

    food growth it is in Greece, the

    Netherlands, Italy, Spain and the

    United States.

    With private label prices

    increasing, shoppers must be

    convinced they are getting value

    as well as quality.However if

    difficult economic times continue

    the market could see a further

    narrowing of the price gap versus

    national brands. This is a

    strategy of price gap reduction

    that many retailers are following.

    In addition to honing promotion

    strategies, retailers and

    manufacturers are focused on the

    issue of range assortment offeredby private label lines. In tough

    times it is critical to have the

    right offer on the shelves and the

    correct mix of private label and

    national brands to entice

    shoppers into the store and

    Current and Emerging Trends

    In an environment where some

    countries are emerging fromrecession at different speeds and

    some remain in a gloomy

    economic environment, private

    label plays a vital role for

    retailers and manufacturers,

    since shopper confidence remains

    incredibly fragile.

    Private labels three-tier

    approach with economy,

    standard and premium ranges

    means there are often savings tobe made for consumers who

    switch from national brands.

    Retailers are winning the

    argument when it comes to

    persuading shoppers that private

    label can give them quality as

    well as value. In the U.K. it has

    been reported that it is the

    standard sector that is seeing the

    fastest growth.

    In the European countries we

    have analysed, private label has

    a value share of 36.7% and a

    47.1% slice of unit sales. The

    U.K. has the largest private label

    share (value an unit) and this

    grew again during the past year,

    whilst the biggest unit growth

    came in Spain and Greece where

    the economic situation remains

    incredibly difficult for shoppers.

    In 2013 more private label

    ranges are being treated as realbrands as the quality rises and

    the trust that consumers have in

    the retail brand translates into

    confidence to buy private label

    across food and non-food

    categories.

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    PRIVATE LABEL: BALANCING QUALITY AND VALUE SPECIAL REPORT

    Executive Summary

    4

    brands need to be more

    innovative to retain sales.

    Overall private label share ofvalue sales has risen by 0.5

    points, to 40.4% as economic

    difficulties continue.

    Greece - Only Spain achieved

    a higher annual increase in

    private label values share than

    Greece, where private labels

    slice of the market rose by 0.9

    points to 14.6%, as austerity

    measures, unemployment and

    wage cuts continued to take

    their toll. However, in unitterms Greece saw the biggest

    evolution of all the countries,

    +0.9 points. The larger

    supermarkets are servicing

    shoppers at all three tiers of

    private label and many smaller

    retail chains are expanding

    their private label lines.

    United States - Private label

    dollar sales grew 2.3% in

    2013, but macro-level trendspoint to a proverbial glass

    ceiling. Private label

    penetration has reached

    100%, but penetration varies

    drastically at the channel,

    banner and category level.

    Retailers across channels are

    focusing more on building,

    expanding and strengthening

    their private label programmes

    in attempt to spur continued

    growth. The good news forprivate label marketers is that

    consumer perceptions of

    private label are favourable.

    Private label share is highest

    in the supermarket channel,

    whilst share growth is

    strongest in the drug channel.

    sales in Germany, in a country

    with a solid discounter and

    private label culture and thelowest promotional pressure.

    This could change as the

    discounters stock more

    national brands. The challenge

    for retailers is to add value

    and change the perception

    that private label must always

    be low price. Private label

    increased value share by 0.3

    points to 34.3% and unit

    share by 0.5 points to 48.6%.

    Italy- Private label increasedits share of value sales by 0.8

    points to 18.4%. Unit share is

    up 0.5 points to 22.4%, as

    Italian shoppers reacted to

    price increases by hunting out

    deals. Retailers have focused a

    lot more on non-food private

    label during the last year,

    introducing new ranges of

    household, gardening and

    even underwear to meet hard-

    pressed shoppers needs.

    Across all fast moving

    consumer goods (FMCG)

    categories, shoppers continue

    to trade down, to the benefit

    of private label.

    Netherlands- Retailers here

    are going against the

    European trend by focusing

    more on the value end of

    private label. This strategy is

    an attempt by the mainstreamstore chains to combat the

    discounters who are

    convincing shoppers that their

    products not only cost less but

    are also good quality.

    Supermarkets and national

    economic crisis continued and

    retailers fought to increase

    consumption. It was thebiggest share jump of any

    country. Tough times have

    meant more deals for national

    brands and range assortment

    is a big topic of conversation

    in the Spanish industry.

    France- Private label is a

    mature market in France, but

    its share of value and unit

    share is falling. Value share

    slipped 0.6 points to 36.0%

    and unit share slid 0.9 pointsto 49.6%. Behavioural shifts

    indicates that French shoppers

    look for quality more than

    price and the quality

    perception gap between

    private label and national

    brands has widened. The

    retailers response has been to

    launch more premium end

    private label.

    U.K.- The U.K. was thebirthplace of private label and

    the market has matured, with

    retailers now confident enough

    to leverage their own retail

    brand to boost sales of their

    own brand. Overall, private

    labels value share has

    increased by 0.6 points to

    51.1% and unit share is up

    0.2 points to 57.6%. This

    coincides with a fall in private

    label volume sold withpromotional support, from

    40.3% to 36.3%, at a time

    when national brands deals

    rose.

    Germany- Discounters hold

    two-thirds of private label

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    PRIVATE LABEL: BALANCING QUALITY AND VALUE SPECIAL REPORT

    Turning Key Insights into Actions

    5

    Private label has increased in all countries

    across Europe with the exception of France.

    Private label value share is 36.7% and unit

    share is 47.1%.

    Manufacturers must focus on joint business

    planning with their retail partners and

    convince them that stocking their brands

    benefits everyone, including shoppers. They

    need to work together with predictive

    analysis to identify best prices for a whole

    category and then optimise shelf space,

    assortment and promotions.

    INSIGHT ACTION

    Private label sales are in growth across most

    markets, and performing well in countries

    where overall sales are in decline due to

    tough economic conditions.

    Manufacturers must build strong brand

    loyalty with a direct access to their

    consumers. Retailers will also benefit from

    these efforts, as the result will drive

    shoppers to their store and loyalty programs

    Private label share of food is up across

    Europe, except in France. Private label share

    of non-food varies considerably across the

    continent.

    Food manufacturers in particular must

    review brand propositions to appeal more to

    shoppers in the face of continued pressure

    on shoppers. Variation by country andcategory illustrates how crucial it is that

    manufacturers and retailers work together

    with predictive analysis.

    In several countries, a reduction in the

    promotion share for private label and an

    increase in deals for national brands, has

    meant that the price gap has closed.Private

    labels were priced, on average, 29.9% lowerthan national brands.

    Be very straightforward on your promotion

    strategy. Set goals and gain appropriate

    analytics solutions to simulate price and

    promotion tactics to improve margins,

    revenue, category and your competitiveadvantage.

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    PRIVATE LABEL: BALANCING QUALITY AND VALUE SPECIAL REPORT

    Turning Key Insights into Actions

    6

    INSIGHT ACTION

    Shoppers are buying more private label

    based on quality and not just price as they

    demand overall value.

    Brands need a clear view of what impacts

    each shoppers trip mission for each shopper

    segment if they are to gain market share

    and/or develop margins.

    The narrowing of the price gap between

    national brands and private label means that

    private label shoppers are getting a worse

    deal than they used to, although national

    brand shoppers can still save money if they

    switch. It also has the tendency to drive

    private label value share relative to unit

    share.

    KPIs that measure both price gaps and share

    trends are a critical part of metrics for

    managing category positions effectively.

    These should relate to shopper behaviour for

    a fuller picture of what drives change. The

    price gap will more likely be maintained or

    widened where a category is shrinking due to

    recessionary pressure.

    Retailers and manufacturers across Europe

    and in the U.S. are taking a more analytical

    approach to range assortment.

    A national brand must demonstrate that it

    not only sells well and generates a healthy

    margin for the store but that it entices

    shoppers through the door in the first place.

    National brands marketers must think not

    only about its own brand and category, but

    must address the assortment issue from a

    broader shopping basket perspective, using

    powerful predictive analysis to identify best

    scenarios for sales optimisation.

    Private label sales trends are out-performing

    national brands in most countries.

    Manufacturers must assess the category

    competitive risk from private label growth

    and development and adjust their portfolio

    and retail approach accordingly.

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    PRIVATE LABEL: BALANCING QUALITY AND VALUE SPECIAL REPORT

    Retailers Close the Price Gap

    7

    National Brands Promotions:

    A Complex Challenge

    Manufacturers will note with envyhow retailers are managing to

    boost their margins because it is

    the national brands spending on

    promotions which, in many

    cases, is driving footfall. Though

    it is national brand marketing

    that often lures shoppers into the

    store, they will often choose

    private label products at the

    shelf.

    Some manufacturers areseriously considering reducing

    the number of promotions to

    reclaim some of their own

    margin, which has taken a

    hammering since the economic

    downturn began in 2008.

    In non-food, Reckitt Benckiser,

    for instance, whose brands

    include Dettol, Finish and Vanish,

    has publicly said that too many

    deals simply create a short-term

    market share spike and do little

    to grow a category.

    Retailers have embarked on a

    deliberate strategy to focus on

    those product areas that deliverthe best margin. And, as more

    retailers position their private

    label as brands in their own

    right, they are able to increase

    prices effectively by stealth. More

    effective range assortment (see

    page 11) is also part of this

    strategy.

    Quality Enhancement for

    Private LabelMore premium private label is

    being introduced with higher

    prices and higher margins across

    a number of categories.

    Consumers want to buy private

    label, which they perceive as

    good quality solution that is a

    lower priced alternative to a

    national brand.

    It appears that most consumers

    will pay a little more for a privatelabel alternative than they used

    to. Indeed, shoppers have not

    reacted negatively to rising

    private label prices because they

    are still saving money.

    In Germany retailers are

    strategically notching up prices of

    their premium and standard

    private label products at the

    expense of their economy lines,

    which remain the foot soldiers inthe fight against the discounters.

    At the same time, the national

    brand marketers in Germany are

    looking at how best to increase

    their distribution within the

    discounters marketplace.

    Price Gap is Narrowing

    A reduction in the number of

    promotions for private label andan increase in deals for national

    brands means the price gap has

    closed by 0.9 points, as retailers

    increase prices for their own

    ranges to reclaim some margin.

    Overall across Europe, private

    label is priced, on average,

    29.9% less than a similar

    national brand, with the price gap

    widest in France and Germany

    and narrowest in theNetherlands, the U.K. and Italy.

    The percentage of private label

    volume on deal has fallen from

    16.5% to 16.2% , while

    promotions for national brands

    jumped from 31.2% to 32.3%

    over the same period.

    There have been reductions in

    private label promotional support

    in the United Kingdom, Italy,

    Greece and France. The U.K. wasthe only country to see a

    reduction in total volume on deal

    but still have the highest trade

    promotion activity.

    Price gap has narrowed more

    slowly in food and beverages

    than in non-food.

    In non-food, the price gap

    diminished in most countries, but

    widened in Greece, the U.K. and

    Germany. Average savingsdeclined most notably in the

    Netherlands, Spain and Italy.

    The narrowing in the overall price

    gap may be only 0.9 points but

    this is equivalent to a gain of 0.5

    billion euros returning to the

    retailers bottom line.

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    PRIVATE LABEL: BALANCING QUALITY AND VALUE SPECIAL REPORT

    Price and Promotion Evolutions in Europe

    8

    The gap between private label and national brands continues to narrow year over year, with private label becomingrelatively more expensive in all countries with the exception of Germany.

    At a total FMCG level, all countries in Europe, with the exception of the United Kingdom, have seen increased levels ofpromotional support year over year. The picture for promotional support behind private label products is more mixed,with significantly reduced levels in Italy (temporarily) and the United Kingdom. There have been strong increases inGermany and the Netherlands.

    Source: IRI Infoscan; 52 weeks ending 30thJune 2013 versus same period prior year. Excluding hard discounters.

    * Source: IRI Market InsightTM; 52 weeks ending 14thJuly 2013.

    Source: IRI Infoscan; 52 weeks ending 30thJune 2013 versus same period prior year. Excluding hard discounters.

    *Source: IRI Market InsightTM; 52 weeks ending 14thJuly 2013.

    +0.4 pts

    -0.1 pts+0.2 pts

    +0.7 pts

    +1.9 pts

    +1.7 pts

    +0.3 pts

    +1.3 pts

    +0.2 p

    40%

    50%

    60%

    70%

    80%

    90%

    Total Europe Germany France Netherlands Spain Italy U.K. Greece U.S.*Privatelabelpriceindexvs.nationalbrands

    Private Label Price Level and Evolution versus National BrandsLatest two years, total FMCG

    Private label price index vs. national brands 2012 Private label price index vs. national brands 201

    +0.6 pts

    +1.5 pts

    +0.1 pts

    +2.7 pts+0.8 pts

    +0.4 pts

    -1.2 pts

    +0.9 pts

    -0.0 pts

    -0.3 pts

    +1.9 pts -0.3pts+3.7 pts

    +0.3 pts

    -1.2 pts

    -3.9 pts

    -1.0 pts

    +0.4

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    TotalEurope

    Germany France Netherlands Spain Italy U.K. Greece U.S.*

    %v

    olumesalessoldonpromotion

    Trade Promotion - % Volume on Deal and EvolutionTotal FMCG and private label

    Total FMCG % volume on deal and change vs. year ago Total private label % volume on deal and change vs. year

    Labels above 2013 bar shows year over year percentage point change in private label price index

    Year over year evolution is expressed as percentage point change in volume sold on deal

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    PRIVATE LABEL: BALANCING QUALITY AND VALUE SPECIAL REPORT

    Private Label is for Quality and Not Just Low Price

    9

    of many premium ranges, private

    label is still struggling in some

    countries to convince shoppers.In the Netherlands, the hard

    discounters enjoy a high quality

    perception, but supermarkets are

    drawing a more neutral response

    from shoppers.

    While wealthier shoppers are

    willing to switch from national

    brands to premium private label

    solutions, many poorer

    households continue to turn to

    lower price private label options.

    IRI has observed that lowerincome families continue to drive

    the market for economy private

    label.

    In the United States,

    expectations for private label are

    solid for the coming year, with

    39% of consumers indicating

    plans to increase their purchase

    of private label products during

    this timeframe. As evidenced in

    Europe, U.S. consumers havefavorable perceptions of private

    label quality, with 82% of

    consumers finding the quality of

    private label is the same or

    better as compared to national

    brand alternatives1.

    As private label wins the quality

    and price debate, it heaps even

    more pressure on national

    brands. But manufacturers are

    still arguably more innovativethan retailers when it comes to

    creating products.

    The difficulty manufacturers face

    is that innovation tends to come

    at the premium end, where the

    price gap with private label is

    widest. They also expect a new

    farmers. Some 400 new products

    have been added to the line and,

    200 items were discontinued.In France, theIntermarchchain

    has launched a cosmetics range

    called Labell Paris. It has been

    pitched at the standard and

    premium tiers, with the motto

    low prices, expertise and

    accessibility.

    In Italy, the strong quality

    reputation of private label is

    helping retailers to export their

    ranges. Conad has started toexport its private label premium

    line, Sapori & Dintorni, which

    contains typical and regional

    Italian food. The retailer has just

    started exporting to the United

    States.

    The Power of Private Label

    Brand

    This new development

    demonstrates the power of a

    private label brand when it gains

    a reputation for quality.

    Additionally, in Italy, Conad has

    Sapori & Dintorni mono-brand

    shops.

    U.K. retailer Waitrose is having

    success with its private label

    ranges in Singapore and across

    Asia where, until now, private

    label has been relatively under-

    developed compared to Europeand the United States.

    Nonetheless, shoppers

    perceptions of private label

    quality does vary across Europe.

    Whilst the French, British and

    Italians may have a high opinion

    Perceived Quality of Private

    Label is Rising

    Private label is a multi-tieredstrategy covering economy,

    standard and premium lines and,

    in many countries, shoppers are

    switching as they become

    convinced that the quality of

    many products is as good as

    national brands.

    This is particularly true in France,

    Germany and the United

    Kingdom, where shoppers feel

    they are getting a good deal and,despite a narrowing price gap,

    savings remain attractive.

    In France the premium sector

    grew 3.3%, whilst economy is

    down by 2.0%. In the U.K.,

    standard private label is the most

    successful sector.

    Private label ranges are being

    increasingly marketed as real

    brands, bolstered by solid and

    improving quality perception andthe trust consumers have in their

    retailer, which provides

    confidence to spend their limited

    budget on private label. This is

    certainly true in the United

    Kingdom, particularly at top-end

    retailers such as Marks & Spencer

    and Waitrose.

    Tesco is responding by

    relaunching its Finest food range,

    to reassure shoppers of thequality of the line following the

    horsemeat scandal and the

    subsequent effect on sales. The

    move includes updating recipes,

    redesigning packaging and

    adjusting marketing to focus

    more on partnerships with British

    1Source: IRI MarketPulse survey, Q3 2013

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    PRIVATE LABEL: BALANCING QUALITY AND VALUE SPECIAL REPORT

    +0.4 pts +0.3 pts -0.6 pts+0.5 pts

    +1.4 pts

    +0.8 pts

    +0.6%

    +0.9 pts +0.0 pts

    +0.3 pts +0.5 pts-0.9 pts +0.3 pts +0.7 pts

    +0.5 pts

    +0.2 pts

    +0.9 pts+0.0

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    TotalEurope Germany France Netherlands Spain Italy U.K.* Greece U.S.**

    Privatelabelshareoftotalmarket

    Private Label Share and EvolutionTotal FMCG, in value and units

    Private label value share 2013 and share point change vs. year ago

    Private label unit share 2013 and share point change vs. year ago

    FMCG Trends in Europe

    10

    Private label share has increased in all countries across Europe with the exception of France. Private label value shareis 36.7% and unit share 47.1% in the latest year. The U.K. has the largest private label share in Europe whilst Spainhas seen value share growth accelerate ahead of other markets. Greece has the fastest growing private label sector interms of unit share.

    All countries have seen FMCG value sales growth in the latest year, with the exception of Italy and Greece (wherethere has been significant decline). Private label sales are growing in all markets, contributing to more than 50% ofthe growth in Europe, and are performing strongest in countries where overall sales are in decline (Italy and Greece)or where overall growth is less than 1% (Germany, Netherlands and Spain) as well as in the United Kingdom.Countries where total growth is stronger, except for the U.K., are primarily driven by national brands performance.

    Source: IRI Infoscan; 52 weeks ending 30thJune 2013 versus same period prior year.

    *Source: Kantar Worldpanel; 52 weeks ending 10thJune 2013 versus same period prior year. Channel coverage: all outlets.

    **Source: IRI Market InsightTM; 52 weeks ending 14thJuly 2013 versus same period prior year.

    Source: IRI Infoscan; 52 weeks ending 30thJune 2013 versus same period prior year. Excluding hard discounters.

    *Source: IRI Market InsightTM; 52 weeks ending 14thJuly 2013 versus same period prior year.

    1.6%

    0.9%1.5%

    0.9%

    0.6%

    -0.3%

    3.8%

    -2.4%

    1.8%

    -4%

    -3%

    -2%

    -1%

    0%

    1%

    2%

    3%

    4%

    5%

    TotalEurope

    Germany France Netherlands Spain Italy U.K. Greece U.S.*To

    talFMCGvaluesales%c

    hangeYOY

    % change driven by private label % change driven by national brands

    Value Sales Evolution National Brands and Private LabelTotal FMCG, year over year

    Labels show % change in value sales year over year

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    PRIVATE LABEL: BALANCING QUALITY AND VALUE SPECIAL REPORT

    The impact of Evolving Range Assortment

    11

    Addressing Assortment from a

    Shopping Basket Perspective

    Each national brand mustdemonstrate thatit not only sells

    well and generates a healthy

    margin for the store, but also

    that it entices shoppers through

    the door in the first place. This

    Private Label has a Stronger

    Presence on the Shelf

    Retailers and manufacturersacross Europe and in the U.S. are

    taking a more analytical

    approach to range assortment.

    In a stagnating or falling market,

    retailers cannot simply add more

    products to their shelves.

    Rather, they must think more

    strategically about space

    constraints and consumer

    demand.

    Stores have been spending more

    time and money ensuring they

    have the right mix of private

    label and national brands. They

    must avoid adding products that

    duplicate what is already on the

    shelf while also ensuring that no

    gaps exist in the range, which

    could jeopardize shopper loyalty.

    Private label is increasingly

    taking priority on the shelf. And,

    with the fast development of

    Click-and-Collect e-commerce in

    countries like France and the

    United Kingdom, its a new

    challenge for national brands to

    maintain visibility on retailers

    portals. National brands must

    work harder than ever to tell a

    compelling and shopper-centric

    story. They must focus on joint

    business planning withtheir retail

    partners and convince them thatstocking their brands benefits

    everyone, including shoppers.

    product or variant to be heavily

    promoted by the retailer, and the

    price and their margin to bepushed down over time.

    Quality brands and their

    extensive advertising still bring

    shoppers into stores. But, to the

    growing frustration of

    manufacturers, shoppers are

    increasingly choosing private

    label solutions at the moment of

    purchase.

    During the past five years,

    shoppers have becomeaccustomed to the idea of more

    affordable groceries. Now, their

    expectations for value are even

    higher, and this is increasingly

    influencing purchase decisions.

    Going forward, retailers must be

    mindful of engineering their

    private label products to achieve

    even more cost savings and

    value. But, they must tread

    lightly. Reducing the quality of

    the meat used in economy

    ranges or reducing pack sizes

    may upset loyal shoppers. While

    small pack sizes may be suitable

    in some countries, such as

    France, where households are

    becoming smaller and demand is

    less, other shoppers in Europe

    and the U.S. are more likely to

    feel aggrieved if they are paying

    the same price for less product.

    This type of situation couldnegatively impact the trust in

    private label brands that retailers

    have worked so hard to earn.

    A Prize Worth Having

    The Challenge

    A French retailer operates in two

    channel formats: hypermarkets

    and supermarkets. The premium

    gastronomy range of private

    label in its supermarkets is

    underperforming.

    The Solution

    With an assortment benchmark,

    IRI enabled the retailer to identify

    gaps and growth opportunities by

    reviewing the private label

    premium segments in all

    categories, identifying all the

    competitors in both channels

    using the IRI SKU counting and

    product matching dictionary

    capabilities.

    The Outcome

    Some 21 new private label items

    that were available in

    hypermarkets were introduced in

    supermarkets to offer a larger

    choice to the premium products

    seekers.First results show that on two

    SKUs listed the revenue is above

    $100k per year with full

    distribution in supermarkets.

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    PRIVATE LABEL: BALANCING QUALITY AND VALUE SPECIAL REPORT

    The Impact of Evolving Range Assortment

    12

    In Spain, retailers are focusing

    on improving assortment to

    counter declining consumption,particularly around their fresh

    offer.

    The Differentiation Challenge

    When it comes to private label

    and assortment, retailers

    certainly face challenges.

    Private label segmentation was

    introduced a few years ago by

    leading chains, such as Carrefourand Tesco, who discovered how

    difficult it can be to create new

    but distinct products in the

    private label space. It is difficult

    for stores to differentiate

    themselves from other private

    label brands and there is always

    the risk that any new product will

    simply replicate what is already

    on the shelves, leading to

    stagnant growth for the category.

    Still, retailers intense focus on

    assortment means national

    brands must fight harder to

    justify a price premium and

    continually demonstrate

    innovation.

    As shoppers across Europe get

    used to private label and realise

    the quality is acceptable, they

    will not pay more for a national

    brand unless they can see real

    added value.

    means national brands must

    think beyond their ownbrand to

    address the assortment issuefrom a broader shopping basket

    perspective.

    Today, the assortment question

    is as important to retailers as

    getting price and promotion

    strategy right.

    As food retailing, in particular,

    enters a dynamic period of

    change, there is an increasing

    need for joint business plans that

    acknowledge the shared goals ofimproving margins.

    Join Business Planning to

    Grow Business for All

    Sharing category-level insight will

    maximise sales for entire ranges

    and categories. There must be a

    mutual recognition that both

    national and private label

    marketers want to improve their

    return on investment and boost

    profits.

    The aim for retailers is to get a

    higher share of sales for private

    label relative to the amount of

    space allocated to the private

    label offer.

    In many European countries

    private label already marginally

    performs better in terms of sales

    versus its share of assortment. In

    Germany private label

    contributes 34% of value sales

    from a 27% share of assortment.

    This trend is also present in the

    Netherlands (30%/29%), Italy

    (22%/17%) and France

    (30%/26%).

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    PRIVATE LABEL: BALANCING QUALITY AND VALUE SPECIAL REPORT

    Food and Non- Food Trends in Europe

    14

    Source: IRI Infoscan; 52 weeks ending 30thJune 2013 versus same period prior year. Excluding hard discounters.

    *Source: IRI Market InsightTM; 52 weeks ending 14thJuly 2013.

    Source: IRI Infoscan; 52 weeks ending 30thJune 2013 versus same period prior year. Excluding hard discounters.

    *Source: IRI Market InsightTM; 52 weeks ending 14thJuly 2013.

    ** IRI UK data for packaged foods only.

    1.6%1.7% 1.7%

    1.4%1.2%

    0.5%

    2.5%

    -2.5%

    1.7%

    -4%

    -2%

    0%

    2%

    4%

    6%

    8%

    TotalEurope

    Germany France Netherlands Spain Italy UK** Greece US*

    Totalfoodvaluesales%c

    hangeYOY

    % change driven by private label % change driven by national brands

    Value Sales Evolution National Brands and Private Label for FoodYear over year, by country

    Labels show % change in value sales year over year

    -0.8%

    -2.4%

    0.7%

    -2.8%

    -1.3%

    -3.6%

    1.5%

    -2.3%

    1.8%

    -5%

    -4%

    -3%

    -2%

    -1%

    0%

    1%

    2%

    3%

    4%

    TotalEurope

    Germany France Netherlands Spain Italy UK Greece US*

    Tota

    lnon-foodvaluesales%c

    hangeYO

    Y

    % change driven by private label % change driven by national brands

    Labels show % change in value sales year over year

    Value Sales Evolution National Brands and Private Label for Non-FoodYear over year, by country

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    PRIVATE LABEL: BALANCING QUALITY AND VALUE SPECIAL REPORT

    About the Report

    15

    This report contains data gathered from seven countries in Europe: France, Italy, Spain, the United

    Kingdom, Germany, the Netherlands and Greece. The data has been sourced from IRI Infoscan

    retail databases; 52 weeks ending June, 2013 versus the same period prior year. The report also

    highlights data from the United States sourced from IRI MarketInsightTM

    ; 52 weeks ending 14th

    July, 2013, versus same period the prior year.

    Macro-categories analysed: chilled and fresh food, ambient food, frozen food, non-alcoholic drinks

    (including tea and coffee), household, personal care, confectionery, pet food/pet care and alcoholic

    drinks (note: does not include wine and spirits for the United Kingdom; Greece includes beer and

    ouzo only).

    The market channels used for each country in this report are as follows:

    Country Channels used

    U.K. Hypermarkets, supermarkets, pharmacies and impulse outlets

    Spain Hypermarkets and supermarketsGreece Hypermarkets and supermarkets

    Germany Hypermarkets, supermarkets and hard discounters

    Netherlands Supermarkets

    Italy Hypermarkets and supermarkets

    France Hypermarkets, supermarkets and hard discounters

    U.S. Supermarkets, drug stores, mass merchandisers, military commissaries,select dollar and club retail chains and convenience stores

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    SPECIAL REPORT

    Country by Country Review

    Appendix

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    PRIVATE LABEL: BALANCING QUALITY AND VALUE SPECIAL REPORT

    Trends in Spain

    18

    variations, manufacturers andretailers are developing regionalbrand strategies.

    A variety of innovative programsare being implemented byretailers as they seek to addressregional preferences. Carrefourdeployed a program, called

    Panel Test Carrefour, to gathershopper insight and opinion. ElCorte Ingls has launched a newrange of cosmetics, dubbed AllIntense, and redesigned itsonline store to make promotions

    and offers more obvious.Meanwhile, Alcampo has a newin-store area for environmentallyfriendly products, both nationalbrands and private label, and hasexpanded its online business.

    Ultimately, retailers and

    manufacturers have had to

    become more shopper-centric

    and adapt much more quickly to

    changing consumer habits and

    needs.

    Loyalty to particular stores has

    declined in the face of on-going

    economic hardship. The Spanish

    shopper is savvier than two years

    ago: up from 20% in 2011 to

    24% in 2013, and the share of

    shoppers who say they prefer

    national brands over private label

    solutions declined from 40% to

    36%1.

    result they are cautious and

    hesitant about spending.

    In Spain, 60% of private labelshoppers have changed their

    shopping behaviour due to the

    economy, and half of them have

    switched to less expensive

    brands. When the economy

    improves, only 21% will trade

    back up to more expensive

    brands, which indicates that

    consumers have been largely

    satisfied with trade-offs made

    due to economic pressure1.

    The challenging economic and

    consumer landscape has

    prompted more promotional

    activity across national brands

    and private label. The percentage

    of branded volume sold with

    promotional support rose from

    24.2% to 25.8% during the past

    year, while private label

    increases were less drastic, up

    from 10.7% to 11.0%.

    The quality perception of private

    label has improved in Spain and,

    with cheaper prices, private label

    market share continues to rise

    despite a narrowing price gap.

    National brands prices have

    remained flat while private label

    marketers have managed to push

    through higher prices.

    Private label trends in Spain vary

    at the regional level. Private

    labels share is lower in thenorthern part of the country.

    Across the country, private label

    popularity is dictated by various

    factors, including the level of

    unemployment and social

    deprivation. As a result of these

    Private labels share of value

    sales in Spain grew by 1.4 points

    to 42.8% in the midst of on-going economic challenges,

    supported by retailer efforts to

    increase consumption. Spain

    demonstrated the biggest share

    jump of any of the countries

    surveyed.

    Private label value share peaked

    at 43.6% in April. Unit volume

    share for private label is also up

    significantly (+0.7 points) to

    51.6%.

    Among the retailers benefitting

    from Spanish consumers growing

    affinity for private label are

    discount retailers, including

    Mercadona, Dia and Lidl, each of

    which is viewed as responding to

    shoppers economic needs.

    Auchan is also gaining sales,

    whilst El Corte Ingls, Eroski and

    Carrefour are losing ground.

    The increase in VAT from 18% to

    21% in September 2012 made

    consumers even more reluctant

    to spend money and forced

    retailers to try different

    strategies because volume sales

    slid. Retailers are focused on

    ensuring that their product

    assortment maximises sales

    across private label and national

    brands. Carrefour also removed

    VAT from its fresh products for

    some specific groups ofshoppers, such as the elderly and

    those with large families.

    Spanish shoppers are struggling

    against tax hikes, rising

    unemployment, frozen wages

    and austerity measures and, as a

    1Source: Latest IRI Shopper Insight survey in Spain.

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    PRIVATE LABEL: BALANCING QUALITY AND VALUE SPECIAL REPORT

    2.7

    3.0 1.5

    2.3

    1.4

    2.21.5

    -0.35.2

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    Privatelabelpriceindexvs.nationalbrands

    Trends in Spain

    19

    Private label is growing value sales in all categories in Spain, with the exception of frozen food and personal care.Additionally, the majority of value sales growth in all expanding categories has been driven by private label. The onlyexception is pet food, where national brands have been responsible for 60% of the category growth.

    Across the nine macro-categories, private label priced 28% cheaper than equivalent national brands in Spain and thisdifference has narrowed by 1.9 points during the latest year. The only category where the price gap has widened yearover year is personal care.

    0.7%

    3.1%

    -0.1%

    2.9%

    -2.7%

    -1.4%-0.1%

    -2.8%

    7.6%

    -4%

    -2%

    0%

    2%

    4%

    6%

    8%

    Macro-categoryvaluesales%c

    hangeYOY

    % change driven by private label % change driven by national brands

    Value Sales Evolution National Brands and Private Label in SpainBy macro-category, year over year

    Labels show % change in value sales year over year

    Labels show year over year change expressed as percentage point change in private label price index vs. national brands

    Private Label Price Level and Evolution versus National Brands in Spain

    By macro-category, latest two years,

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    PRIVATE LABEL: BALANCING QUALITY AND VALUE SPECIAL REPORT

    Trends in France

    20

    solutions. Still, on average,

    overall private label prices have

    risen faster than national brands.For the first time, shoppers are

    starting to buy smaller packs.

    This is a significant call to action

    for private label marketers, since

    private label has focused on the

    family-size pack. Private label

    marketers must adapt their pack

    sizes to cater to French shoppers,

    who are looking to control the

    quantities they are buying to

    satisfy the needs of theirshrinking household sizes.

    France, like other countries, has

    seen this trend accelerate in

    private label during the past

    year. Private label marketers will

    need to continue to adapt to the

    French shoppers desire for

    smaller packs if they are to grow

    market share in many categories.

    channel, that are not included in

    the report, where private label is

    over-assorted and over-sold.Drive represents more than 40%

    of private label value sales in

    drive, versus a greater than 50%

    share of value sales in

    competing. The drive channel is

    mainly used by young shoppers.

    Retailers have increased

    assortment at the premium end

    of the private label spectrum by

    about 8.0%, which helped drive

    growth of top-end value sales by

    3.3%. More premium privatelabel products have appeared in

    food and in non-food categories,

    including cosmetics. Meanwhile,

    sales for value-tier private label

    sales are declining.

    The percentage of national brand

    volume sold on deal in France

    rose from 17.0% to 17.3%

    during the past year, as a result

    of a price war that is growing

    across many categories, due totelevision advertising and in-

    store flyers. In contrast, private

    label sold on deal fell from 8.8%

    to 8.6% during the same period.

    The emphasis on quality, whether

    private label or national brand, is

    amplifying promotional pressures

    for manufacturers and retailers.

    It is also contributing to market

    share losses among hard

    discountersFrench shoppersmay be price-conscious, but they

    remain reluctant to compromise

    on quality.

    Manufacturers have tried to

    remain price competitive and

    match price hikes instituted

    across standard tier private label

    France is the only country where

    private labels share of value and

    volume sales is falling. Thesedeclines are occurring despite

    continuing economic hardship for

    French shoppers.

    Value share fell 0.6 points to

    36.0% and volume fell 0.9 points

    to 49.6%. National brands

    captured share by increasing

    promotional activity.

    During the past three years, IRI

    has conducted an annual analysis

    of how consumers perceiveprivate label versus national

    brands in terms of quality.

    Findings from this work indicate

    that the quality perception gap

    between private label and

    national brands in France has

    widened considerably during the

    past three years. French

    consumers are simply not

    convinced that the quality of

    private label solutions is

    measures up to that of nationalbrand alternatives.

    As in the United Kingdom, private

    label is a very mature market in

    France. Consumers have grown

    up with the concept and many

    older shoppers regard own label

    lines as strong brands in their

    own right. Because private label

    is so engrained in French culture,

    they compete on near equal

    terms to national brands, andthey face the same challenges.

    The decline that we can notice

    here of private label sales in

    hypermarkets, supermarkets and

    hard discounters has been

    exacerbated by the development

    of the Click-and-Collect (Drive)

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    PRIVATE LABEL: BALANCING QUALITY AND VALUE SPECIAL REPORT

    Trends in France

    21

    Private label is lagging behind national brands in all sectors, with minimal year over year sales growth in fivecategories and declines in chilled and frozen food, confectionery and pet food.

    Across the nine macro-categories, private label is priced an average 38% lower than equivalent national brands inFrance. This difference has narrowed by 0.2 points in the latest year. Generally, there has been minimal change inprice positioning between private label and national brands year over year, with the exception of alcoholic drinks,where private label has become more than 2 points cheaper, and non-alcoholic drinks, where the price differential hasnarrowed by a similar margin.

    3.9%

    2.1%

    1.0% 1.2%

    0.3% 0.6%

    1.8%

    0.2%

    3.0%

    -1%

    0%

    1%

    2%

    3%

    4%

    5%

    Macro-categoryvaluesales%c

    ha

    ngeYOY

    % change driven by private label % change driven by national brands

    Value Sales Evolution National Brands and Private Label in FranceBy macro-category, year over year

    Labels show % change in value sales year over year

    -2.3 0.5

    0.1

    -0.2

    0.1

    -0.4

    2.1

    0.8 1.0

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%80%

    90%

    Privatelabelpriceindexvs.nationalbrands

    Private Label Price Level and Evolution versus National Brands in FranceBy macro-category, latest two years

    Labels show year over year change expressed as percentage point change in private label price index vs. national brand

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    PRIVATE LABEL: BALANCING QUALITY AND VALUE SPECIAL REPORT

    Trends in the United Kingdom

    23

    inevitably means going to the

    lower end of the price range. This

    then brings with it the issue ofcompetition with the incumbent

    economy private label.

    Private label can help to engage

    shoppers and boost long-term

    loyalty. In September, forinstance, Co-Op relaunched its

    private label offer under the

    name Love By Us in a bid to

    entice younger shoppers.

    In the United Kingdom, retailers

    want private label to be seen as a

    key differentiator. Here, there is

    no single private label journey for

    a shopper and retailers are

    successfully adapting and

    introducing products across all

    three private label tiers to meetspecific consumer needs. They

    are doing this by becoming better

    at understanding shopper habits.

    Private labels value share has

    increased 0.6 points, to 51.1%,

    and unit share increased 0.2

    points, to 57.6%.

    The aim for retailers is to

    continue to give their products

    more personality as brands and

    focus less on low prices. U.K.

    shoppers will only continue to

    choose own brand if they are

    convinced it meets their needs

    while saving them money.

    U.K. retailers must also decide

    whether to go down the umbrella

    brand or venture brand route to

    really engage with shoppers.

    Using the umbrella brand route,

    they build on their established

    reputation and engage shopperswith their brand image. Using the

    venture brand route relies more

    on price positioning to establish

    brand credentials, which almost

    The strengths of retailers own

    brands stimulated private label

    sales in the United Kingdom,where shopper trust built up over

    many years armed retail chains

    with the confidence to launch

    new ranges despite a fragile

    economic recovery.

    Retail brands such as Tesco and

    Asda and premium retailers such

    as Waitrose and Marks & Spencer

    are competing effectively with

    discounters such as Aldi and Lidl

    by leveraging their heritage and

    brand reputation.

    Tesco, for instance, has created

    the Goodness brand for

    children and Pro Formula

    beauty range, covering skin care

    hair care. Waitrose has

    introduced Love Life a line of

    meal solutions. Marks & Spenser

    now offers a snacking collection,

    called Guilt Free. And, Asda has

    revamped its 3,500-strong

    private label food products underthe Chosen By You name.

    Aldi remains focused on

    protecting and growing its share

    of the private label pie. The

    retailer is still pushing its Swap &

    Save promotion to tempt

    disgruntled supermarket

    shoppers. This program is

    certainly having a positive

    impact, evidenced by the fact

    that Aldisshare is growing by30% a year (source: IGD). Lidl,

    too, remains committed to

    private label. Today, 80% of

    Lidlsoffer is now own label.

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    PRIVATE LABEL: BALANCING QUALITY AND VALUE SPECIAL REPORT

    Trends in the United Kingdom

    24

    National brands are growing value sales in all categories in the United Kingdom, with the exception of alcoholic drinks.Private label is lagging behind national brands in all sectors except chilled and fresh food, with minimal year over yearsales growth in most categories and declines in household and alcoholic and non-alcoholic drinks.

    Across the nine macro-categories, private label is priced an average 27% below equivalent national brands in theUnited Kingdom. This gap has narrowed by 0.4 points during the past year. However, the relative price of private labelversus national brands has decreased quite significantly in the two categories where the price differential is closest(chilled and frozen food). These are the two sectors where private label demonstrated the strongest performanceduring the past year.

    -0.4%

    3.2%

    1.4%

    7.4%

    1.6% 1.2%

    2.7%

    1.4%

    2.7%

    -2%

    -1%

    0%

    1%

    2%

    3%

    4%

    5%

    6%

    7%

    8%

    Macro-categoryvaluesales%c

    hangeYOY

    % change driven by private label % change driven by national brands

    Value Sales Evolution National Brands and Private Label in the U.K.By macro-category, year over year

    Labels show % change in value sales year over year

    -0.8

    1.2

    -1.2

    1.0

    -1.5

    0.8-0.5

    0.7

    2.1

    0%

    20%

    40%

    60%

    80%

    100%

    120%

    Private

    labelpriceindexvs.nationalbrand

    s

    Private Label Price Level and Evolution versus National Brands in the U.K.By macro-category, latest two years

    Labels show year over year change expressed as percentage point change in private label price index vs. national brand

    Note: UK food sector data for packaged foods only

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    Trends in Germany

    25

    The strength of the discounters

    in recent years means shoppers

    trust the quality of their privatelabel. Aldi has a corporate

    strategy to be at the top of the

    quality rankings, as measured

    regularly by research agency

    Stiftung Warentest. There is no

    promotional activity on private

    label in the discounters.

    What IRI expects to see are more

    price increases in private label,

    as shoppers move to premium

    and standard ranges at the

    expense of economy and valuelines and stores concentrate

    more on the well-known national

    brands that consumers buy most

    often.

    Germany currently has a solid

    discounter and private label

    culture and low promotionalpressure. In Germany,

    discounters account for two-

    thirds of private label sales. But,

    as more chains, such as Aldi,

    Lidl, Netto, Penny and Norma,

    begin to offer more national

    brands, this environment may

    change.

    Aldi South, for instance, has

    increased the number of national

    brands within its assortment,

    while Penny, the discountchannel of the REWE Group, has

    consolidated its private label

    under one brand to make room

    for the introduction of more

    national brands. Other retailers,

    such as Edeka and Metro,

    meanwhile are extending their

    private label ranges.

    Private label increased value

    share by 0.3 points, to 34.3%, in

    Germany, food sector privatelabel share increased 0.4 points

    (to 36.1%) and non-food

    declined 0.2 points. Private label

    increased unit share across all

    categories by 0.5 points to

    34.3%.

    Whilst the national brand

    manufacturers ponder the

    benefits of discounters, the big

    challenge for German retailers,

    particularly the supermarkets, ishow to enhance consumer

    perception of private label and to

    find innovative ways to add

    value.

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    PRIVATE LABEL: BALANCING QUALITY AND VALUE SPECIAL REPORT

    Trends in Germany

    26

    Across the nine macro-categories, private label is priced an average 45% cheaper than equivalent national brands inGermany and this spread has widened by 0.2 points during the past year.

    There is a clear split in category performance in Germany between the food and beverage sectors, which are all growinyear over year, and the non-food categories, which have all declined by an estimated 2% during the same period. Withthe exception of frozen food, where the growth is being driven entirely by private label, the directional performance ofprivate label and national brand is the same and national brands tend to be contributing the majority of growth ordecline in the category.

    1.2%

    2.6%

    1.3%1.6%

    3.5%

    -2.3%

    0.4%

    -2.1% -2.1%

    -4%

    -3%

    -2%

    -1%

    0%

    1%

    2%

    3%

    4%

    5%

    Macro-categoryvaluesales%c

    han

    geYOY

    % change driven by private label % change driven by national brands

    Value Sales Evolution National Brands and Private Label in GermanyBy macro-category, year over year

    Labels show % change in value sales year over year

    -1.50.2

    -1.0

    1.2

    -0.2

    0.0

    -0.8-0.8

    0.1

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    Privatelabelpriceindexvs.nationalbrands

    Private Label Price Level and Evolution versus National Brands in GermanyBy macro-category, latest two years

    Labels show year over year change expressed as percentage point change in private label price index vs. national brand

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    PRIVATE LABEL: BALANCING QUALITY AND VALUE SPECIAL REPORT

    0.8

    -0.2

    0.0

    4.5

    -0.8

    1.9

    2.1

    -4.1

    1.7

    0

    2040

    60

    80

    100

    120

    140

    160

    180

    200

    Privatelabelindexofvaluesharetoshareof

    assortment

    Trends in Germany

    27

    At an overall FMCG level, private label earns disproportionately high share of value sales relative to its assortmentlevel, with an index of 128. Private label contributes 34% of value sales from 27% share of assortment.

    Category label above each bar shows year over year evolution in private label assortment index

    Fair Share

    Private labe

    under perfor

    relative to

    share ofassortmen

    Private labe

    over perform

    relative to

    share of

    assortmen

    Private Label Index Value Share versus Share of Assortment

    and Evolution in GermanyBy macro category, year on year evolution

    above the index below the index

    Note: average index is 100

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    PRIVATE LABEL: BALANCING QUALITY AND VALUE SPECIAL REPORT

    Trends in Italy

    28

    Some categories do struggle

    when it comes to private label.

    As is common in most countries,Italian shoppers are less willing

    to buy private label personal care

    lines, for instance.

    Across all categories, national

    brands are starting to fight back

    by leveraging the added value

    they offer consumers and

    demonstrating product

    innovation. Nevertheless, they

    are struggling protect and grow

    market share.

    Private label marketers are

    focusing their messages on

    convenience.

    Conad has a new campaign, Low

    and Fixed Prices, covering a

    basket of 100 commonly-bought

    items. Prices for these goods

    have come down and discounts

    are running until November

    2013.

    Coop is promoting convenience intelevision and radio advertising.

    The retailer is also trying to be

    innovative with private label by

    promoting health and

    sustainability.

    Inflation among FMCG is on the

    rise in Italy (about 0.6%) and

    this could boost private labelperformance during the next few

    months.

    Italian shoppers are spending

    less as they look to save money

    and the average basket value

    continues to fall. Consumers are

    hunting out deals and the best

    prices and this has helped private

    label increase its share of value

    sales in Italy by 0.8 points, to

    18.4% this year. Unit share is up

    by 0.5%, to 22.4%.

    The big retail players (including

    Coop, Conad, Esselunga and

    Carrefour) account for about

    60% of the private label market

    by revenue. In unit terms, one in

    four products sold by these

    chains is now private label.

    Retailers have focused on non-

    food private label during the past

    year, introducing new ranges of

    household, gardening and even

    underwear to meet hard-pressed

    shoppers needs.

    Across all FMCG categories,

    shoppers continue to trade down,

    which benefits private label due

    to their relatively low price

    points. This is certainly true in

    the south of the country, where

    discounters are strengthening

    their grip. In the north, the more

    structured distribution networkhelps retailers to promote their

    own brands.

    When it comes to discounters, a

    shopper insights survey by IRI

    discovered that 30% of people

    visit a discounter for their weekly

    shop.

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    5.5

    1.5

    2.0

    2.5

    1.02.5

    1.0

    1.51.6

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    Privatela

    belpriceindexvs.nationalbrands

    Trends in Italy

    29

    Across the nine macro-categories, private label is priced an average 22% below than equivalent national brands inItaly and this difference has narrowed by 1.7 points during the past year. The relative price of private label versusnational brands has increased in all categories year over year, with the largest private label price increase occurring alcohol, confectionery and household sectors.

    Private label is growing value sales in all categories in Italy. Additionally, private label has out-performed nationalbrands in terms of year over year value growth in all categories, with the sole exception of pet food.

    0.6%0.8% 1.2%

    -1.0%-0.9%

    -0.6%

    -4.0%

    -4.5%

    2.7%

    -6%

    -4%

    -2%

    0%

    2%

    4%

    Macro-categoryvaluesales%c

    han

    geYOY

    % change driven by private label % change driven by national brands

    Value Sales Evolution National Brands and Private Label in ItalyBy macro-category, year over year

    Labels show % change in value sales year over year

    Private Label Price Level and Evolution versus National Brands in ItalyBy macro-category, latest two years

    Labels show year over year change expressed as percentage point change in private label price index vs. national brand

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    PRIVATE LABEL: BALANCING QUALITY AND VALUE SPECIAL REPORT

    -0.3

    6.7

    -3.419.3

    1.2

    -2.8 -1.5

    -0.7

    19.8

    0

    20

    40

    60

    80

    100

    120

    140

    160

    180200

    Privatela

    belindexofvaluesharetoshareof

    assortment

    Trends in Italy

    30

    At an overall FMCG level in Italy, private label earns disproportionately high sales, relative to assortment levels, withan index of 127. Private label contributes 22% of value sales from 17% share of assortment.

    Fair Shar

    Category label above each bar shows year over year evolution in private label assortment index

    Private lab

    under

    perform

    relative t

    share ofassortme

    Private lab

    over perfor

    relative t

    share of

    assortme

    Private Label Index Value Share versus Share of Assortment

    and Evolution in ItalyBy macro-category year over year evolution

    above the index below the index

    Note: average index is 100

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    PRIVATE LABEL: BALANCING QUALITY AND VALUE SPECIAL REPORT

    Trends in the Netherlands

    31

    As seen in the United Kingdom,

    retailers are working to link their

    strong store banner brand equityto products to help solidify the

    price-value image in consumers

    minds. This was a motivation

    behind Albert Heijn putting AH

    on its new look AH Basic range.

    Despite the investment and

    efforts put forth by national

    brands on innovations to retain

    sales in food and non-food, it

    seems that its not re-engaging

    shoppers who have switched to

    private label.

    Overall, private labels share of

    value sales has risen 0.5 points,

    to 40.4%, as economic difficulties

    continue in the Netherlands.

    Promotional activity for private

    label is less than for brands.

    Private labels share is higher in

    the west of the region where

    Albert Heijn is strongest.

    Whilst there is an acceptance

    across much of Europe that

    shoppers are prepared to pay forbetter quality in private label, it

    is interesting to note how

    retailers in the Netherlands are

    focusing more on the value end

    of the market.

    Market leader, Albert Heijn, has

    rebranded its value range from

    Euroshopper to AH Basic to

    reinforce the AH heritage. Rival

    C1000/Jumbo is working with

    U.S. company Daymon to

    implement Jumbos private label

    strategy, which has set an

    ambitious target to get a private

    label share of 40%.

    Finally, the Superunie buying

    organisation is focusing on value

    with a new range called Ok,

    and seven retailers are already

    marketing this offer.

    One of the main reasons for this

    shift to value private label is a

    deliberate attempt by

    mainstream retailers to combat

    the discounters who are

    managing to convince shoppers

    that their products are not only

    cheaper but are also good

    quality.

    In fact, perception of quality of

    private label varies significantly

    within the Netherlands. Quality

    perception within hard

    discounters is high, neutral insupermarkets and poor among

    low price national brands.

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    PRIVATE LABEL: BALANCING QUALITY AND VALUE SPECIAL REPORT

    Trends in the Netherlands

    32

    Across the nine macro-categories, private label is on average priced 24% cheaper than equivalent national brands inthe Netherlands and this difference has decreased by 0.7 points in the latest year. The price relationship variesconsiderably across the categories, ranging from the biggest differential on alcoholic drinks, personal care and petfood (c.45% cheaper) through no significant price difference on chilled and fresh food.

    The categories with the largest value growth in the latest year (alcoholic drinks, ambient and frozen food) have allseen increased expenditure on both private label and national brands, with national brands driving a significantproportion of growth. However, in those categories which are showing slower growth or are in decline, there is a cleardivergence in national brands versus private label performance all national brands sales are in decline whilst privatelabels are all in growth.

    5.5%

    2.6%

    -1.9%-1.2%

    1.3%

    -3.2%

    0.1%

    -3.4%

    0.5%

    -6%

    -4%

    -2%

    0%

    2%

    4%

    6%

    8%

    Macro-categoryvaluesales%c

    hangeYOY

    % change driven by private label % change driven by national brands

    Value Sales Evolution National Brands and Private Label in the NetherlandsBy macro-category, year over year

    Labels show % change in value sales year over year

    4.1

    -0.7

    0.5

    0.5

    0.9

    3.1

    2.0

    -0.5 1.6

    0%

    20%

    40%

    60%

    80%

    100%

    120%

    Privatelab

    elpriceindexvs.national

    brands

    Private Label Price Level and Evolution versus National Brands in the NetherlandsBy macro-category, latest two years

    Labels show year over year change expressed as percentage point change in private label price index vs. national brand

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    PRIVATE LABEL: BALANCING QUALITY AND VALUE SPECIAL REPORT

    2.7

    -0.6 2.6

    6.9

    0.9

    2.5

    -0.53.4 -1.1

    0

    20

    40

    60

    80

    100

    120

    140

    160

    Private

    labelindexofvaluesharetoshareof

    assortment

    Trends in the Netherlands

    33

    At an overall FMCG level in the Netherlands, private label captures a slightly disproportionate share of sales relative tits assortment level, with an index of 105. Private label contributes 30% of value sales from a 29% share ofassortment.

    Fair Share

    Category label above each bar shows year on year evolution in private label assortment index

    Private labe

    under

    performs

    relative to

    share of

    assortmen

    Private labeover perform

    relative to

    share of

    assortmen

    Private Label Index Value Share vs. Share of Assortment

    and Evolution in NLBy macro-category, year on year evolution

    above the index below the index

    Note: average index is 100

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    PRIVATE LABEL: BALANCING QUALITY AND VALUE SPECIAL REPORT

    -3.3% -2.6%

    -1.3%

    2.9%

    -4.1%

    1.2%

    -5.3%-6.0%

    -4.3%

    -8%

    -6%

    -4%

    -2%

    0%

    2%

    4%

    M

    acro-categoryvaluesales%c

    hange

    YOY

    % change driven by private label % change criven by national brand

    Trends in Greece

    35

    Across the nine macro-categories, private label is priced an average 35% below equivalent national brands in Greeceand this difference has narrowed by 1.3 points during the latest year. The price gap has primarily narrowed on foodcategories and widened on the drinks and personal care sectors.

    All macro-categories, with the exception of confectionery and household, have seen value sales decline in Greeceduring the past year. In all categories other than confectionery, the private label products are outperforming thenational brands in their contribution to total category sales change, either comprising a smaller proportion of thedecline or, in the cases of ambient, chilled and fresh, confectionery and household, actually growing year over year.

    Value Sales Evolution National Brands and Private Label in GreeceBy macro-category, year over year

    Labels show % change in value sales year over year

    -0.3

    0.5

    4.4

    -0.2 4.1

    0.5

    -1.8

    -2.5-0.3

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    Privatelab

    elpriceindexvs.nationalbrands

    Private Label Price Level and Evolution versus National Brands in GreeceBy macro-category, latest two years

    Labels show year over year change expressed as percentage point change in private label price index vs. national brand

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    PRIVATE LABEL: BALANCING QUALITY AND VALUE SPECIAL REPORT

    Trends in the United States

    National brand and private label

    marketers have long been locked

    in a dance, each vying for shareof consumers $725+ billion

    FMCG expenditures. The

    recession served to intensify the

    dance, and private label led for a

    time. Since the recessions end,

    private labels momentum

    continues, but at a diminished

    pace.

    During the past year, private

    label share of FMCG unit sales

    remained unchanged, at 17.2%.

    Meanwhile, share of dollar sales

    inched up slightly, to 14.6%,

    bolstered, at least in part, by

    private label price inflation, which

    has outpaced national brands

    during the past several years.

    A granular analysis of private

    label growth confirms what IRI

    posited one year agowithin the

    United States, private label and

    national brands are eachshowing

    areas of strengthin selectchannels, retail banners and/or

    categories.

    Private label performance within

    the drug channel has been quite

    strong during the past year.

    Though private label share

    inched up slightly in the

    convenience channel during the

    same time period, it remains well

    below industry average.

    Growth across the drug andconvenience channels is

    attributable to a number of

    factors, including retailer efforts

    to broaden and enhance private

    label programs. These efforts

    have been well-timed, for

    consumers remain entrenched in

    conservative purchase behaviors

    that were initially adopted earlier

    in the economic downturn.Private label efforts to drive

    growth have met with success

    across some important

    categories. Private label share of

    volume increased across five of

    the 10 largest private label

    categories during the past three

    years.

    During the same time period,

    though, national brand marketers

    gained ground in the remainingtop private label categories,

    increasing the revenue they

    generate in these categories by a

    combined total of more than $1.7

    billion across IRIs multi-outlet

    geography.

    To provide insights into

    strategies that will guide both

    national and private brand

    manufacturers along the path to

    continued growth, IRI conductedextensive analysis of the

    interaction between private label

    and national brand packaged

    goods solutions. Findings from

    this research are detailed in IRIs

    November 2013 edition of Times

    & Trends,Private Label &

    National Brands: Paving the Path

    to Growth Together.

    36

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    PRIVATE LABEL: BALANCING QUALITY AND VALUE SPECIAL REPORT

    2.0

    0.1

    0.0

    -2.1

    0.2

    0.3

    1.6 0.9

    3.9

    0%

    20%

    40%

    60%

    80%

    100%

    120%

    Private

    labelpriceindexvs.nationalbrand

    s

    Trends in the United States

    Across the nine macro categories, private label is priced an average 13% lower versus equivalent national brands inth U it d St t Thi diff h d b 0 2 i t d i th t Th l t t th i

    All macro-categories demonstrated value sales growth in the United States during the past year. National brands arethe driving force behind the significant majority of growth in all categories excepting household, where private labelgrew and national brands sales declined during this time period.

    4.2%

    1.9% 1.8% 1.9%

    0.7%0.3%

    0.8%

    2.7%

    3.7%

    -1%

    0%

    1%

    2%

    3%

    4%

    5%

    6%

    Macro-categoryvaluesales%ch

    ange

    YOY

    % change driven by private label % change driven by national brands

    Value Sales Evolution National Brands and Private Label in the Unite StatesBy macro-category, year over year

    Labels show % change in value sales year over year

    Private Label Price Level and Evolution versus National Brands in the USBy macro-category, latest two years

    Labels show year over year change expressed as percentage point change in private label price index vs. national bran