spend matters exec breakfast achilles slides dan quinn july 11th 2012

Achilles Executive Overview

Dan Quinn Achilles New Sector Development Director

Achilles Information Ltd

services for professional procurement

be better informed, make better decisions

Commercial in Confidence

Agenda

1. Overview of Achilles organisation

2. Overview of Achilles model & support2. Overview of Achilles model & support

� Explainer video

� Shell Case study

� Lend Lease Case study

3. Summary

© Achilles Group Limited

3. Summary

4. Contact details

2

Our Global reach

Norway Sweden

/Our global sectors

� Achilles Overview

� Model & Support

Summary

China

Nigeria

Colombia

Peru

Sweden

Italy

Denmark

Ireland

Portugal Spai

n

Slov.Germany

Kazakhstan

PolandHol.

Hong KongIndia

USA

Mexico

UK

� Summary

� Contact Details


Brazil

Chile

Australia

Argentina

Turnover>£50m

Employees750+

Global offices23

A Sample of Achilles Customers


� Model & Support

Summary� Summary

� Contact Details


Short Summary Video – Achilles in 2mins


� Model & Support

Summary

http://www.youtube.com/watch?v=PJRBWz1pHnw&feature=player_embedded

� Summary

� Contact Details

© Achilles Group Limited 6

First Principles - Typical Supply Chain Risk Focus

Co’s normally

manage only this

Data and validate


� Model & Support

Summary

Top spend /critical

With Achilles all supplier

data is validated &

some are audited

RISK

� Summary

� Contact Details


How we operate

Entire supply chain

RISK

Total Risk Management Solution (TSMS).....1. example of a single organisation model

� Stage 1 – Supplier Registration

Collection of essential information on the supplier ,

filled in through the buyers’ own website, its quick

& easy, but gives enough data to allow an effective

Current & Potential Suppliers� Achilles Overview

� Model & Support

Summary& easy, but gives enough data to allow an effective

risk assessment.

� Stage 2 - Supplier Pre-qualification

Higher risk suppliers complete a detailed

questionnaire which is subject to a desktop

evaluation. Other steps may include; financial

monitoring, health & safety assessment etc.

� Stage 3 – Supplier Audit & Assessment

If the supplier is very high risk then they may need

REGISTRATION

PRE-QUAL

Risk Assessment

� Summary

� Contact Details


Increasing

Risk

If the supplier is very high risk then they may need

to be audited before being eligible for contracts

AUDIT

� Stage 4 – Technical Audit

Typically organisations like to keep control of

technical audit content, but outsource the non-

critical & resource intensive elements

Short Example Video – Shell Global Implementation


� Model & Support

Summary

http://www.youtube.com/watch?v=AXV0bPEIz-I

� Summary

� Contact Details


ALL Suppliers

1. FUNDAMENTALS: Contact Details,

Parent/Ownership Structure, Management

Structure, Product Codes, Insurances,


� Model & Support

Summary

Total Risk Management Solution (TSMS)....2. example of a pan-sector ‘community’ model

REGISTRATION

PRE-QUAL

Structure, Product Codes, Insurances,

Codes of Conduct, Custom Questions

2. RISK MANAGEMENT: Quality, Corporate

Social Responsibility (CSR),

Environmental/Sustainability, Health &

Safety, Financial Health, Custom Questions

Risk Assessment

� Summary

� Contact Details


AUDIT

Increasing

Risk

3. AUDIT: Management Controls, Legislation

& Other Compliance, Training & Competence,

Social & Ethical Behaviour, Supply Chain

Management., Emergency Preparedness &

Security, Quality Management Controls,

Sustainability , Financial Health prospects.

Achilles ‘Community’ Overview

Organisation Focus

Current & Potential

Suppliers

Current & Potential

Suppliers

Current & Potential

Suppliers

Current & Potential

Suppliers� Achilles Overview

� Model & Support

Summary

Organisation Focus

Sector Focus

RISKRISK RISK RISK

� Summary

� Contact Details


Increasing

Risk Pan-Sector Focus

SECTOR

AUDIT

Power of the Community

Without Achilles With Achilles� Achilles Overview

� Model & Support

Summary

SuppliersBuyers

One-to-one

SuppliersBuyers

Many-to-many

� Summary

� Contact Details


� Non updated information

� Narrow market view – your

suppliers only

� Duplication of supplier information

and audits

� Costly for both buyers and supplier

to maintain

� Shared information, greater

efficiencies

� Increased market opportunities

� Up-to-date, valid information

� A tried, tested & trusted business

model

� Cost effective

Short Case Study Video – Lend Lease & Construction Sector


� Model & Support

Summary

http://www.youtube.com/watch?v=QbF9ro1q8c4&feature=relmfu

� Summary

� Contact Details


Achilles helps improve supply chains, by collaboratively:

Achilles Summary

1.Ensuring easy access to � To deliver up to date & accurate


� Model & Support

Summary 1.Ensuring easy access to

reliable supplier & sub-

contractor information...

2.Helping manage your

riskiest suppliers pro-

actively...

3.Driving improvement

down the whole supply

� To deliver up to date & accurate

supplier info down the tiers.

� To reduce supply chain disruption/

cost, legal issues & reputational

damage.

� To allow you to make a lasting and

continual improvement to;

Compliance to Codes of Conduct,

Quality, CSR, Sustainability, Health

& Safety, Legislation etc. etc.

� Summary

� Contact Details


....whilst improving your teams productivity, reducing your costs and allowing you to be better informed and make better decisions.

14

down the whole supply

chain... & Safety, Legislation etc. etc.

Support - Technology

‘Accelerate’ is the latest incarnation of the AIL technology which consolidates most of the 32 schemes into a single platform to drive further productivity and visibility...


� Model & Support

Summary

� Fully hosted Software

as a Service/Cloud

based implementation

� Intuitive & easy to use

for buyers and suppliers

� Supplier profile

searching & filtering

� Summary

� Contact Details


searching & filtering

� Customisable elements

� Integration options

available

Support – Supplier Operations

Dedicated Multi-language/time-zone Operations team, pro-actively supporting suppliers and validating their provided information across 23 global offices and regional support hubs:


� Model & Support

Summary regional support hubs:

� >100,000 outbound calls pa

� >38,000 inbound calls pa

� >15,000 email queries pa

� Support suppliers on 1st

submission, at renewal & key

data expiry

� Web training sessions &

workshops

� Summary

� Contact Details


workshops

� Annual renewal >10,000

subscriptions (>90% retention)

� c35 dedicated UK staff

Support – Professional Audit Service

Achilles Assessment Services utilise the skills and experience of industry sector specialists and licensed competent auditors to evaluate the physical implementation of pre-qual management systems at a working site, followed by a high quality report to assist buyers in making purchasing decisions and supplier


� Model & Support

Summary assist buyers in making purchasing decisions and supplier improvement.

� c30 professionals in the UK team

� >8,000 cross sector audits

undertaken pa

� Buy side sector driven content, 1

-5 Day on-site audit options

� Standard protocols for

comparative analysis

� Summary

� Contact Details


comparative analysis

� The protocols are versatile & can

be used with or without scoring

� 23 office & regional hubs covering

the globe (multi-language

capability)

Support – Driving Continual Improvement

0 200 400 600 800 1000 1200 1400 1600 1800

Safety

Example of Continual Improvement

– Year 1 versus Year 2 failure scores


� Model & Support

SummarySafety

Quality

Environmental

Immigration

Ethics

Internal Audit

Risk Assessment

Doc Mgmt

This slide shows improvement in

compliance scores from Critical (A1)

to Advisory (A3) between year 1 and

year 2 audits – an example of driving

� Summary

� Contact Details


Staff Competency

Supp Chn Competency

Business Continuity

Year 1 A1 Year 1 A2 Year 1 A3 Year 2 A1 Year 2 A2 Year 2 A3

year 2 audits – an example of driving

real improvements in key areas (or

weaknesses) of the sectors supply

chain....

Additional services- Financial Assessment Model (FAM)

FAM - is a supplier financial health check to enable better procurement decisions and manage financial risk developed jointly by Achilles and Deloitte


� Model & Support

Summary

� Insight into suppliers current

and future financial

performance and control

processes.

� Standardised, transparent and

singular view, readily

understood dashboard report.

� Checklist for suppliers on their

internal financial controls.

� Summary

� Contact Details


internal financial controls.

� Designed to supplement basic

internal due diligence process of

most organisations.

Additional Services- Carbon Measurement & Reduction

Our carbonReduction programme and CEMARS certification brings clarity accuracy and credibility so you can be confident of compliance and achievement of cost savings


� Model & Support

Summary

� Only UK CEMARS certification

authority (Certified Emissions

Measurement and Reduction Scheme).

� Also UK specific regulations such

as DEFRA Reporting Guidelines

and the CRC Energy Efficiency

Scheme.

� Harmonised with leading standards

such as Greenhouse Gas Protocol

� Summary

� Contact Details


such as Greenhouse Gas Protocol

and ISO14064-1

� E-Manage online tool to store and

collate environmental data for

reporting, auditing and benchmarking.

Additional Services- EU Training & THEMiS

Experienced support for organisations exposed to the European Union procurement regulations, both buy and sell side....


� Model & Support

Summary

� THEMiS – EU legislation database

& guidance (>2,000 procurement

customers), inc:

� FAQs

� Legislation

� Court cases

� Policy guidance

� Research & Analysis

Consultancy

� Summary

� Contact Details


� Consultancy

� CIPS/CPD Accredited

� 10 training courses from Ad-hoc

to ‘Academy’ in depth programmes

Achilles Summary

� The largest and deepest specialist Supplier Information Management provider worldwide.

� >20 years experience and trusted partner to more than 700 of the world’s largest companies.


� Model & Support

Summarythe world’s largest companies.

� Community business model for greatest impact/lowest cost

� >70,000+ suppliers ‘qualify’ through Achilles annually.

� Processes, technology and infrastructure in place that support 36 community schemes in 8 industries.

� Thorough data validation procedures & supplier support.

� Respected accreditation with >8,000 annual supplier audits.

� Summary

� Contact Details


� In-depth knowledge and experience in procurement.

� System interfaces with SAP, Oracle, Ariba etc.

� Global network of offices across 23 countries/regional hubs.

Supplier benefits

• Low cost approach

• ONE profile to complete/manage for whole sector

• Visibility amongst their target buyer community


� Model & Support

Summary • Visibility amongst their target buyer community

• Supported/validated information

• Improving standards that are important to the Buying community that help position them better to win more business.

“...Achilles (Link Up) is a prestigious industry supplier qualification scheme that has

allowed us to take our company to the next level. With limited resources in-house, it

� Summary

� Contact Details


allowed us to take our company to the next level. With limited resources in-house, it

has been a great way promote our company and the audit has ensured that we are on

the right track. When we meet clients, we can back our offering with an independent

verification that provides additional credibility....”

Joe Campbell, Director, JAMS Rail Recruitment

Buy Side Benefits

• Low cost outsourced approach (economies of scale)

• Reliable information on your suppliers

• Identify, classify & assess riskiest suppliers


� Model & Support

Summary

• Professional (on-site audit) based supplier due-diligence

• No/minimal internal resource required (painless on-boarding)

• Continual improvement of supply chain & driving corporate objectives (code of conduct, carbon reduction, sustainability, H&S, corporate social responsibility, etc. etc.)

� Summary

� Contact Details


Contact for further details…..

Dan Quinn

New Sector Development Director

Email: [email protected]

Mobile: +44 (0)7557 859235

Blog: http://www.procurementblog.com/

Web: www.achilles.com/uk

Achilles Information Limited

30 Park Gate, Milton Park, Abingdon Oxon. OX14 4SH. United Kingdom

Achilles.com/LinkedIn Twitter.com/Achillesltd Achilles.com/Facebook

© Achilles Group Limited 25www.achilles.com

spend matters exec breakfast achilles slides dan quinn july 11th 2012

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short summary video

supplier data

high risk