spherion 2017 highlight report - franchise research...
TRANSCRIPT
Con�dential and comprehensive franchisee satisfaction survey results
provide insider information about what it’s like to be a franchisee for a given brand.
FREE Survey/Research Report at: www.WorldClassFranchise.com/SpherionReport
Our Mission:To provide prospective franchisees with insider information about what it’s like to be a franchisee for Spherion.
Transparency:We contact EVERY franchisee and ask the tough questions!
Con�dentiality:Every response remains anonymous so there is NO risk for negative and NO reward for positive feedback!
© 2017 Franchise Research Institute. All rights reserved.
OVERALL QUALITY
JOINT SUCCESS
FIELD REPRESENTATIVES
OPPORTUNITY
LONG-TERM COMMITMENT
Q: My franchisor understands that if I am successful, they will be successful.
Q: How would you grade the helpfulness of the franchisor’s �eld representatives?
Q: How would you rate your franchise business compared to the local competition?
Q: My franchisor and I are committed to a positive, long-term relationship.
69
26
70 30
74 21
60 28
13
67 33
Q: In general, how would you rate the overall quality of your franchisor?
A - B - C - D - F
Excellent - Very Good - Good - Average - Poor
Positive
Positive
Positive
Positive
Positive
A - B - C - D - F
5 100%
100%
100%
Strongly Agree - Agree - Disagree - Strongly Disagree
100%
100%
Excellent - Very Good - Good - Average - Poor
9
www.Spherion.com800.903.0082
5
5 7