spherion 2017 highlight report - franchise research...

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Confidential and comprehensive franchisee satisfaction survey results provide insider information about what it’s like to be a franchisee for a given brand. FREE Survey/Research Report at: www.WorldClassFranchise.com/SpherionReport Our Mission: To provide prospective franchisees with insider information about what it’s like to be a franchisee for Spherion. Transparency: We contact EVERY franchisee and ask the tough questions! Confidentiality: Every response remains anonymous so there is NO risk for negative and NO reward for positive feedback! © 2017 Franchise Research Institute. All rights reserved. OVERALL QUALITY JOINT SUCCESS FIELD REPRESENTATIVES OPPORTUNITY LONG-TERM COMMITMENT Q: My franchisor understands that if I am successful, they will be successful. Q: How would you grade the helpfulness of the franchisor’s field representatives? Q: How would you rate your franchise business compared to the local competition? Q: My franchisor and I are committed to a positive, long-term relationship. 69 26 70 30 74 21 60 28 13 67 33 Q: In general, how would you rate the overall quality of your franchisor? A - B - C - D - F Excellent - Very Good - Good - Average - Poor Positive Positive Positive Positive Positive A - B - C - D - F 5 100% 100% 100% Strongly Agree - Agree - Disagree - Strongly Disagree 100% 100% Excellent - Very Good - Good - Average - Poor www.Spherion.com 800.903.0082 5 5 7

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Page 1: Spherion 2017 Highlight Report - Franchise Research Institutefranchiseresearchinstitute.com/wp-content/uploads/2012/... 800.903.0082 5 5 7 Title Spherion 2017 Highlight Report Created

Con�dential and comprehensive franchisee satisfaction survey results

provide insider information about what it’s like to be a franchisee for a given brand.

FREE Survey/Research Report at: www.WorldClassFranchise.com/SpherionReport

Our Mission:To provide prospective franchisees with insider information about what it’s like to be a franchisee for Spherion.

Transparency:We contact EVERY franchisee and ask the tough questions!

Con�dentiality:Every response remains anonymous so there is NO risk for negative and NO reward for positive feedback!

© 2017 Franchise Research Institute. All rights reserved.

OVERALL QUALITY

JOINT SUCCESS

FIELD REPRESENTATIVES

OPPORTUNITY

LONG-TERM COMMITMENT

Q: My franchisor understands that if I am successful, they will be successful.

Q: How would you grade the helpfulness of the franchisor’s �eld representatives?

Q: How would you rate your franchise business compared to the local competition?

Q: My franchisor and I are committed to a positive, long-term relationship.

69

26

70 30

74 21

60 28

13

67 33

Q: In general, how would you rate the overall quality of your franchisor?

A - B - C - D - F

Excellent - Very Good - Good - Average - Poor

Positive

Positive

Positive

Positive

Positive

A - B - C - D - F

5 100%

100%

100%

Strongly Agree - Agree - Disagree - Strongly Disagree

100%

100%

Excellent - Very Good - Good - Average - Poor

9

www.Spherion.com800.903.0082

5

5 7