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NTBs SMS and Online Reporting and Monitoring

System15539 NTBs

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IMPORTANCE OF SMS COMPONENT

Why SMS?– EAC internet users 25mil and Mobile users are about 40Mil.– In Tanzania only 13% have access to Internet while 65% are

mobile subscribers.

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The System

Online NTB Monitoring & Tracking Database System

SMS Alert to NTB Coordinator for every new reported case.

Exporter sends a complaint via SMS to short code 15XXX

Reported cases are submitted to the NTBs Database System NTB SMS

Reporting Component

NTB SMS Component acknowledges and sends feedback to complainant.

Wireless mobile operators re-routes the SMSs to the focal point.

Tracking Code and Progress Status of the Complained cases is sent back to Subscribers.

Coordinator monitors NTB system via local Channels. (i.e. LAN or Printed reports)

Coordinator monitors the system by reading or updating its information remotely through internet.

The Monitoring Platform shares the information over the internet to only the authorized parties.

Stakeholders access the information through their terminal equipments (e.g. Computers or Mobile devices)

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Users of the System- Private Sector

-Exporters/Importers-Transporters-Clearing and Forwarding agents-SMEs

- Public Sector- Ministries, Departments and Agencies

- Academic Institutions

* Currently System has received 3000 SMS

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NTBs Elimination process

Through Liaising with responsible institutions/agencies

Through monthly NMC meetings

Through Regional NTBs forums

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Objectives & Benefits of the System Objectives

• To enable private sector to report, monitor and use information as evidence to advocate for the removal of NTBs.

• To become a tool for policy makers in  analyzing and understanding the extent and scope of NTBs encountered

Benefits:• The business community is informed of the procedures of

reporting NTBs • Cost effective means of reporting and monitoring NTBs• Time saving means of NTBs reporting• Traders/users are able to track the progress of the

reported case• Ease the process of NTBs elimination

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World recognition

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THANK YOU

ASANTE SANA