sports interactive europe 2016 - pierre debleme - seaters
TRANSCRIPT
DIGITAL EXPERIENCESPORT FANS DESERVE BETTER
RONALD GAUTRUCHE, CEO @DIGIFOOD
MY TRAVEL EXPERIENCE
PERSONALIZATION OF THE OFFER
DIGITAL REGISTRATION
WIFI & RELATED SERVICES
VALUABLE CUSTOMER EXPERIENCE
WHAT ABOUT STADIUMS ?
HUGE EXPECTATIONS
EMPTYEXPERIENCE
BIGFRUSTRATION
11
69%
83%
1st
KEY FIGURES
STADIUMS EXPERIENCE
STEP ONE TICKET SALING
AVANTAGES CONSOMMATEURS
PLUS DE FILES D’ATTENTSERVICE VIP POUR TOUSLIVRAISON A LA PLACEPROMOTIONJEUX CONCOURS
STEP TWO VENUE FACILITATION
STEP THREE EXPERIENCE IN STADIA
FOCUS ON
A 5 STEPS USER’S JOURNEY
FOCUS ON
AFTER 13 MONTHS
200EVENTS
15000ORDERS
30000DOWNLOADS
STEP FOUR EXPERIENCE OUT STADIA
THANK YOUSPORT FANS DESERVE BETTER
RONALD GAUTRUCHE, CEO @DIGIFOOD