spot commercial data push

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SPOT Commercial Data SPOT Commercial Data Push Push Overview and Demo Hari Gangadharan

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SPOT Commercial Data Push. Overview and Demo. Hari Gangadharan. Agenda. Data Push Features Supported Features Not Supported How it Works Demo Summary Q & A Session. What is Data Push?. Commercial Data Push sends message data as XML to customers servers as and when they arrive - PowerPoint PPT Presentation

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Page 1: SPOT Commercial Data Push

SPOT Commercial Data SPOT Commercial Data PushPush

Overview and Demo

Hari Gangadharan

Page 2: SPOT Commercial Data Push

AgendaAgenda

Data PushFeatures SupportedFeatures Not SupportedHow it WorksDemoSummaryQ & A Session

04/20/23 Commercial Data Push Overview 2

Page 3: SPOT Commercial Data Push

What is Data Push?What is Data Push?Commercial Data Push sends

message data as XML to customers servers as and when they arrive

A Data Syncing mechanismApplicable for customers with

multiple SPOT Units / SPOT ResellersSelf service model

04/20/23 3Commercial Data Push Overview

Page 4: SPOT Commercial Data Push

FeaturesFeaturesSupports multiple protocols: FTP, SFTP, HTTP and

HTTPSMore can be supported in future based on customer requests/needs.

Employs WSSE token based authentication to prevent DOS attacks on customers service.

Customers can change protocol and the server information anytime using SPOT UI: https://login.findmespot.com

New messengers in account are added to Data Push automatically.

04/20/23 4Commercial Data Push Overview

Page 5: SPOT Commercial Data Push

Features (Continued) Features (Continued)

Customers can view errors encountered during data transfer.

On customer’s server errors, our service retries for more than 24 hours.

Allows recovery of lost messages using a self-serve model. Request can be done using the SPOT UI. Can recover last 30 days messages.

Ability to exclude 911 from the data feed to customer.

Ability to exclude 911 forwarding to GEOS

04/20/23 5Commercial Data Push Overview

Page 6: SPOT Commercial Data Push

Features Not SupportedFeatures Not Supported

Switching current SPOT accounts to Commercial SPOT account – Have to deactivate account and create new account.

SPOT VARs cannot add new Trackers – that is disabled. Can only activate trackers through Product Team.

Messages aggregated from multiple accounts.Ability to enable or disable 911 forwarding on a

subset of messengers in the account – currently it is all or none.

04/20/23 6Commercial Data Push Overview

Page 7: SPOT Commercial Data Push

Not Supported (Continued)Not Supported (Continued)Trial periods and Testing - not in

requirements and is not supportedSpecial Alerts / emails on 911Customer disabling 911 Forwards to

GEOS.Disabling the existing email alertsCustom/Detailed message in Message

RecoveryFTP to non-standard ports (FTP server

running in port other than 21)

04/20/23 7Commercial Data Push Overview

Page 8: SPOT Commercial Data Push

How it worksHow it works

04/20/23 Commercial Data Push Overview 8

Page 9: SPOT Commercial Data Push

DemoDemo

04/20/23 9Commercial Data Push Overview

Page 10: SPOT Commercial Data Push

Special SituationsSpecial Situations

Customer disables 911 forward to GEOS◦Inform customer to label units in that account

properly.◦Co-ordinate at least one 911-test to make sure

that the GEOS ticket is not created.Customer wants to "try" before activating

SPOT data push service.

04/20/23 Commercial Data Push Overview 10

Page 11: SPOT Commercial Data Push

SummarySummaryA Revenue generating productCurrently used by 4 Customers and 2

more under testing.

More InformationMore InformationData Push User GuideContact [email protected]

04/20/23 11Commercial Data Push Overview

Page 12: SPOT Commercial Data Push

Questions?Questions?

04/20/23 Commercial Data Push Overview 12