spreading the content marketing virus

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SPREADING THE CONTENT MARKETING VIRUS Tom De Baere @tomdebaere

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Post on 09-May-2015

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Buyers have become blind for advertisements, on and offline. They have access to an enormous amount of content and communication channels. They are active on social media networks, and are turning to these networks for advice and information. How do your react as an organization to these changes

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Page 1: Spreading the Content Marketing Virus

SPREADING THE CONTENT MARKETING VIRUS

Tom De Baere

@tomdebaere

Page 2: Spreading the Content Marketing Virus

ADVERTISEMENT OVERLOAD

200 million “Don’t Call”

86% skip TV Ads

44% unopened paper mail

99,9% banners not clicked

90% emails not opened

@tomdebaere

Page 3: Spreading the Content Marketing Virus

People are becoming blind for on-line advertising

Page 4: Spreading the Content Marketing Virus

CONTENT OVERLOADEvery 60 seconds…

• 168 Million Emails

• 25+ hours Youtube

• 700.000 search queries

• 1.500 blog posts

• 13.000+ iPhone Apps downloaded @tomdebaere

Page 5: Spreading the Content Marketing Virus

“BUYERS WAIT UNTIL THEY HAVE COMPLETED 60-80% OF THEIR RESEARCH BEFORE REACHING OUT TO VENDORS”.

Michael Brenner, Senior Director of Global Integrated Marketing at SAP.

Page 6: Spreading the Content Marketing Virus

The Millenial Effect

Source : Buyersphere 2012

up to 30 31-40 41-50 51-60 Older0

10

20

30

40

50

60

Use of social media for information or advice, by age

Use in %

@tomdebaere

Page 7: Spreading the Content Marketing Virus

THIS IS ABOUT A SHIFT OF POWER

Site centric User centric

Image Transparency

Sales person Buyer

@tomdebaere

Page 8: Spreading the Content Marketing Virus

MARKETING CHALLENGES

Advertising overloadinterruption marketing

Channel overloadexpanding number of channel choices

Changing Buyer Behaviorsocial and web

@tomdebaere

Page 9: Spreading the Content Marketing Virus

Changing role of marketing and sales

@tomdebaere

Page 10: Spreading the Content Marketing Virus

The long listMarketing

Sales

Longlist

Shortlist

Sale !

@tomdebaere

Page 11: Spreading the Content Marketing Virus

THE LONGLIST

That longlist is less and less influenced by marketing and sales.

@tomdebaere

Page 12: Spreading the Content Marketing Virus
Page 13: Spreading the Content Marketing Virus
Page 14: Spreading the Content Marketing Virus

@tomdebaere

How do we reach people in networks beyond our reach ?

Page 15: Spreading the Content Marketing Virus

What should organizations do ?

Be where your buyers are

Listen – React – Inspire - Participate

@tomdebaere

Page 16: Spreading the Content Marketing Virus

What should MARKETING do ?

Create a process to listen & answer, company wide

Plan & Build content with our buyers in mind

Set content free & promote heavily

Help the organisation - social media policy

@tomdebaere

Page 17: Spreading the Content Marketing Virus

Customers and partners

Marketing Sales Production &

Logistics

Customer Service,

>>> TRUST & INTEREST <<<

Answer questions & business issues(with products and content)

This is not about marketing alone

@tomdebaere

Page 18: Spreading the Content Marketing Virus

REACTING TO THIS CHANGE

• Learn ‘digital’, ‘social’, ‘process’

• Start with ‘Early adopters’ & key users

• Workshops for training, process and organisation

@tomdebaere

Page 19: Spreading the Content Marketing Virus

WRAP UP