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Supporting customers across the UK and Ireland

CumminsTh

eSpring 2010

Rebuilding a lifeline foR coach and bus opeRatoRs

seRvice geneRationNationwide support

magazine

poweR geneRation Keeping Edith Cavell Hospital alive

cuMMins peopleThe Apprenticeship Programme

poweR testParker 900RS put through its paces

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inside

ecoexchange

A Cummins QSK19 powered rail fleet scooped two awards in the 2009 annual Modern Railways ‘Golden Spanner’ UK

awards’ programme. Hosted by Modern Railways publication, the honours recognise ‘excellence’ across the rail fleet maintenance network, with winners selected on statistical data provided by the National Fleet Reliability Improvement Programme (NFRIP).

The Cummins-propelled Bombardier Class 221 fleet, operated by Arriva Cross Country, won both the Gold and Silver awards in the

New Generation Modern Diesel Powered Railcar category. Whereas, the Silver Spanner award was presented to the fleet after reaching a reliability increase of nearly 120 per cent, this also launched the fleet into the Golden Spanner award for best reliability in class.

Chris Wright, Director - Sales and Marketing for Cummins UK, commented: “We worked tirelessly through this process and have showed the competition we are the leaders in this industry. We’ll continue to stay focused on improving the product and our customer support.”

0302 welcome News

www.cummins-uk.com

Cummins unveiled a new range of “ECO” replacement re-built engines targeted towards the UK bus and coach market at the Coach & Bus Live exhibition in Birmingham.

The launch of the ECO exchange engine comes in response to a growing market trend to develop a range of cost-effective and high quality sustainable engines to support customer needs. It also emphasises the company’s responsibility for environmental care.

With over 6,000 Euro 3 Cummins bus and coach engines in service in the UK to date, each new engine will comprise genuine Cummins parts and engineering expertise to deliver a full specification high quality package, backed by a two- year warranty.

Mark Goundry, Cummins UK, General Manager - Automotive Business, said: “The availability of a range of cost-effective re-built engines is an increasingly important factor in the vehicle purchasing decision. Not only do the engines offer high performance, they also support the green credentials of operators.”

welcome to the new-look, spring issue of the cummins Magazine.

the past 12 months has seen a period of significant change for cummins uK; we have restructured our business to create a modern service organisation that is fast and responsive, and is better suited to meet the current needs of our customers across a wide range of industry sectors and application types.

Moving forward in 2010, our nationwide support network has emerged as arguably one of the best available anywhere today, able to deliver strong support either in the field or from one of our specialist regional workshop locations. we boast over 100 fully trained, highly experienced mobile service engineers who are able to provide convenient and flexible field-support service to customers across the uK and ireland at a location of their choice. this is complemented by a strong regional workshop network providing specialised in-shop service that includes the ability to carry out major repairs and engine overhauls.

throughout this issue, you will see how we support our customers in their own environment across many different market sectors and product applications. this clearly demonstrates our capability to consistently deliver world-class service that supports our customers through the cummins core values of quality, reliability and dependability in everything we do.

we hope you enjoy reading the cummins Magazine.

tonY KiRtonManaging director, cummins uK

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CUMMINS POWERSARRIVA TO DOUBLEAWARDS

diaRY dates Cummins UK will be exhibiting at the following events over the next few months:

event location MaRKet date albuM conference Norwich Automotive 17-19 May ipee NEC, Birmingham Power Generation 8-10 June seawork Southampton Marine 15-17 June hillhead Buxton, Derbyshire Industrial / Pgen 22-24 June dvd show Millbrook, Beds Military 23-24 June

seal of appRoval fRoM cuMMins pResident

new “eco” range unveiled

Pamela Carter, President of the Cummins Distribution Business, crowned her visit to the UK by handing out awards to several Cummins employees in recognition of their outstanding achievement. Mrs Carter also visited the customer sites of rail vehicle manufacturer Bombardier, generator supplier Broadcrown, and the Cummins-powered Edith Cavell Hospital in Peterborough.

Left: Pamela Carter pictured alongside Ron Somerville, Managing Director, Cummins Greater Europe Distribution Business, and Amy Adams, Executive Managing Director, Cummins EMEA (Europe, Middle East and Africa) Distribution Business.

these ReallY aRe coMpletelY new engines, eMbodYing the latest in electRical engine ManageMent

contents

• For all enquiries or to request extra copies please contact the Cummins UK Marketing Department: Email: marketinguk@cummins.com. 40-44 Rutherford Drive, Park Farm Ind Est, Wellingborough, NN8 6AN. www.cummins-uk.com. For Cummins UK: Mark Dunk, Catherine Bredin, Harvy Moore, Hannah Wilson. Published by www.zedpublishing.co.uk. Publishing Editor: Matthew Jenns. Art Editor: Jon Hart. Editor: Simon Wittenberg, V12 PR

Whilst every care is taken in the preparation of this magazine, Cummins UK and the publisher cannot be held responsible for the accuracy of the information herein, or any consequences arising from it. Zed Publishing Limited accepts no responsibility for the views expressed in the magazine.

from left to right: will Rogers,arriva cross country; Jeremy candfield,

dg, Railway industry association anderic holmes, bombardier transportation

newsCummins scoops rail awards, “ECO” engine unveiled and Celtic Energy

invest in a Cummins-powered excavator

poweR geneRationgenerating powerful solutionsA look at what makes Cummins one

of the leading providers of power solutions cummins in actionEdith Cavell Hospital, MediaCityUK

and retail giants Next

cuMMins peoplea perfect sixHow Six Sigma benefits Cummins

customerslearning a practical lesson The next generation of Cummins

engineers acquiring the skills of their trade MaRine

cummins power on testRIB International puts the Cummins-

powered 900 RS RIB through its paces

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the lord nelson Re-poweredJubilee Sailing Trust commissions

Cummins to deliver a powertrain solutionpowering the way to success Dedicated service centre provides

support in the heart of the marine community

Miningcleaner engines for scottish coalCummins continues its support of

Scottish Coal

bus and coacha new lease of lifeECO Exchange service for fleet

operatorsRecon-necting enginesDiesel ReCon® division offers value

and environmental benefits

custoMeR suppoRtevolving serviceCummins invests in its field team to

offer comprehensive nationwide support

t he Bristol-based automotive maintenance specialist, A.K. Commercials, has been awarded Cummins Dealer Certification

status. Building on 20 years of experience as a Cummins Automotive Parts and Service Dealer, the St.Phillips workshop received the accolade after conforming to the strict criteria of the accreditation programme. This demands that all participants not only have sufficient site inventory to carry the appropriate tooling and diagnostic equipment, but also requires qualified technicians to pass a yearly audit across all

elements to be able to offer a first class service to customers.

Kevin Archer, Owner of A.K.Commercials says: “The award recognises our commitment to the Cummins business during the last two decades, and we would like to thank all the people for their help and support who have helped us to achieve this prestigious standing.”

Cummins Mercruiser Diesel (CMD) continues to make waves through the launch of its QSB480 NXT1 high performance diesel sterndrive package which combines the torque, strength and power of the 480 mhp Cummins QSB 5.9-litre diesel engine with the hydrodynamic performance and flexibility of Mercury Racing’s popular NXT1 sterndrive.

First seen at the International Boat Show in London last year, Cummins has again revolutionised the sports boat industry through the integrated sterndrive package, which is loaded with game-changing technology, from the SmartCraft electronic architecture to the dry-sump NXT drive developed exclusively by Mercury Racing.

David Johnson, General Manager – Marine for Cummins UK says: “The Cummins QSB5.9 480 unit offers the best power to weight ratio of any marine diesel engine in its class, and its high pressure common rail fuel system makes it one of the quietest and cleanest powerplants on the market. And thanks to Cummins’ renowned diesel durability, this means that users can now spend more time enjoying their boat on the water with less downtime in the docks.”

The package is available through Cummins UK’s Marine dealer network of over 30 certified dealers in the UK and Ireland.

A.K. COMMERCIALS AWARDED DEALER CERTIFICATION

cuMMins fiRes on all cYlindeRs

cummins UK showcased their very latest engines geared

to the defence market at the DVD Show 2009, the MOD’s Defence Equipment and Support (DE&S) annual stakeholder event for land equipment, joint support chain and

air commodities communities, which took place at the Millbrook Vehicle Proving Ground in Bedfordshire. As the largest military exhibition in the UK, the two-day show brings together the acquisition community with military personnel and thought

leading industry organisations for informal discussion and briefings, which Cummins UK was central to.

As the sector continues to deliver the highest levels of technology, customers were able to view Cummins’ range of QSB (3.3 T3, 4, and 6-litre), QSL, QSM and QSX diesel engines, and gain first hand experience of the former by booking ride-ons with various armoured personnel carriers, tanks, and other military vehicles. Supacat and BAE Systems were also amongst the manufacturers which had Cummins-powered vehicles on display at the event.

0504 News

www.cummins-uk.com

the cuMMins engine is duRable, efficient, and is a tieR above what we need to coMplY with cuRRent euRopean eMissions Regulations

t he Welsh coal industry is undergoing a welcome change in fortune, and to cope with the surge in demand, the

leading South Wales-based mining company, Celtic Energy, has invested in a new Cummins powered Hitachi EX1900-6 excavator for their East Pit surface site, near Ammanford.

Supplied by Hitachi Construction Machinery, the EX1900-6 is the first of its kind in the UK and is powered by a Cummins QSK38 engine producing 775 kW (750hp), the first Tier II off-highway unit to be used for this application in the country. The engine also exceeds the required European environmental standards for exhaust legislation, and is highly fuel efficient, particularly compared to other engines of a

similar nature. HCME Area Manager for Heavy & Mining Equipment, Malcolm Edwards, says: “The Cummins engine is durable, efficient, and is a tier above what we need to comply with current European emissions regulations.”

Celtic Energy’s purchase of the new Cummins-powered EX1900-6 shovel marks an extension to the long established relationship enjoyed between Cummins and Hitachi, and equally builds on the success of its predecessors at the East Pit location, providing an important addition to its (Walter’s Plant) excavator fleet. Celtic Energy and Hitachi are both supported in the region by Cummins whose team of field-based service engineers support the East Pit site. Fully equipped with specialist equipment, the team of qualified service engineers are also based in close proximity to the mine in order to provide a rapid response time.

For more information on how Cummins UK supports its customers in the field see page 22.

Cummins-powered excavator enables Celtic Energy to mine East Pit site

from left to right: Jason taylor (dealer development & certification Manager -cummins uK), alan thomas, Kevin archer(Joint owners of a.K. commercials)

cUmmINs HelPswelsH coAl comeBAcK

the cummins QsK38 engine is used for the first time in a mining excavator at celtic energy

torqueof the seas

THE CUMMINS MAGAZINE SPRING 2010

Malcolm edwards (far right) alongsidehM plant’s alan durrant (far left) and celtic energy’s wayne evans

Power geNerAtIoN 0706

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geNerAtINgPowerFUlsolUtIoNs

cummins today is one of the leading providers of power solutions to the UK and Ireland, boasting a product range of diesel driven generator sets from 8 to 3325kVA single or three phase, and

low or medium voltage applications, spanning from critical support to stand-by duty. Their unique Power-of-One™ approach uses group partners for the supply of engines, alternators, controls, exhaust filtration and switchgear to ensure continued reliability and enhanced performance.

Cummins Power Generation heads the industry in the development of cleaner, quieter and more efficient generator units, which are controlled by the world’s first fully integrated microprocessor-based control system for high efficiency, operational flexibility and low life-cycle costs. Nevertheless, Cummins also recognises the importance of going beyond these innovative technologies by meeting the individual needs of their client base, and building a long standing relationship which is backed by fast, responsive, flexible and convenient world-class service support.

Cummins UK’s Projects Division offers customers a comprehensive portfolio of services from initial advice at the feasibility and proposal stages, through to project handover and lifetime backing. These include site management, M & E design, commissioning, and all required logistics.

Once the hardware is installed and in operation, contracted users are able to benefit from round the clock assistance thanks to Cummins’ dedicated Power

Generation Support Team. The division gives specialist advice and information concerning planned and unforeseen generator maintenance, servicing for all makes and models of power hardware, and new equipment sales. This is complemented by a nationwide fleet of mobile service engineers, a group of highly trained and skilled service professionals, who provide local repairs on-site at the client’s premises throughout the UK and Ireland.

To make sure that each generator set continually delivers the vital output, each service agreement is tailor-made to meet individual needs. Once the optimised

schedule of activities has been established, Cummins engineers will pay a visit courtesy of a pre-arranged appointment to undertake the required action, whether it is routine servicing or optional oil sampling.

Andrew Lawrie, Projects Group Manager for Power Generation at Cummins UK, says: “We are committed to providing our customers with rapid, and innovative turnkey solutions which deliver unequalled reliability, power quality, rated performance and

efficient operation. Our client base is continually backed by a support structure which they can fully depend on, regardless of where they are located, and the nature of their energy requirements.”

Furthermore, a National Parts Team is on-hand for specialist advice and assistance on all products, and to place orders for the next day delivery of genuine Cummins parts and engine consumables, which include specialist coolant with extended drain intervals, oil and filters.

cummins and london eye turn10 yearsCummins Power Generation is celebrating a decade of supplying backup power to the London Eye, the highest observation wheel in the world. Standby energy comes courtesy of anin-house 880 kW (1100 kVA) C51100 generator set driven by a 12-cylinder turbocharged KTA38-G5 engine.

In the event of a power failure, movement of the 32 capsules, which have carried more than 36 million people since the structure’s inauguration in 2000, is automatically restored within 15 seconds, preventing disruption to the UK Capital’s tourist attraction.

cummins power generation provides rapid turnkey solutions to its customers

cuMMins poweR geneRation confoRMed to all of ouR cRiteRia and was able to deliveR a solution within a veRY shoRt lead tiMe

cummins UK has been selected to supply Peterborough’s new state-of-the-art Edith

Cavell Hospital with a fully integrated 6.75 MVA standby system to provide continuous power to the medical institution in the event of an outage. The world-class healthcare campus which is set to open later this year, will house 612 beds, high-tech diagnostics and emergency care units, in addition to a mental health division.

The Peterborough and Stamford Hospitals NHS Foundation Trust turned to Cummins for the procurement of three 2250 kVa C2250 D5 generator sets, each complete with a 60 degree V16 turbocharged QSK60-G4 engine, based on the ability to offer a reliable backup structure which could not only be expanded in the future, but also conforms to the stringent C44 Hospital Specification requirement. This demands that power is automatically restored to critical systems within 15 seconds following any interruption to the energy source.

Norman Sutherland, MNE Construction Manager of Brookfield Construction (UK) Limited, the appointed contractor for the development of the new complex says: “The new Edith Cavell Hospital will be a flagship medical facility for the region delivering world-class healthcare to patients in the city and the wider community. We therefore required reliable and class-leading technology to match, and a standby resource which will guarantee the safety of our patients. Cummins Power Generation conformed to all of our criteria, and was able to deliver a comprehensive solution within a very short lead time.”

Each of the generator sets feature an on-board synchroniser and controller to be able to operate independently from one another. However, when linked to the DMC 300 digital master control, which has been configured specifically to the design requirements of the new buildings, the unit allows the rapid

paralleling of the mains supply and generator sets, load management, and the recording of data on critical items.

In the occurrence of a failure in the electricity supply, the DMC 300 digital master control has been programmed to allow the first generator to come on-line, and energise the whole 11 kVa ring whilst the remaining two units are synchronising with the first generator set. Once operating at full capacity, the standby system is capable of operating at full load.

Safety is equally of paramount importance in such an environment, and all three day fuel tanks, located in a bespoke plant room within the hospital, come complete with a double knock mechanism to prevent and minimise any spillages, and permit the generator sets to operate for an extensive period prior to refuelling. The hardware is also tested weekly on load in parallel with the mains, to ensure continued reliability.

brookfield construction’s norman sutherland (left) with declan o’donovan from Mercury engineering

cuMMins at woRK:edith cavell hospital, peterborough

A HeAltHY Dose oF eNergY

THE CUMMINS MAGAZINE SPRING 2010

Power geNerAtIoN 0908

www.cummins-uk.com

the cReation of MediacitYuK is the laRgest pRoJect of its Kind in the uK

t he British Broadcasting Corporation (BBC), the longest established and largest broadcaster in the world, has commissioned Cummins Power

Generation for emergency standby power to support its critical business systems in the event of a utility outage at the MediaCityUK complex in Salford Quays, Lancashire. The media institution is currently taking up the tenancy of three of the buildings on the 36-acre site which will become their second largest base outside of London by 2011.

The fully-integrated 10 MVA standby system, which comprises five individually controlled C2250 D5 generator sets, is being installed to support the Corporation’s major five-division relocation from its current headquarters in White City to the purpose built media hub in Greater Manchester, as part of a £500 million investment plan. It comprises, amongst others, the switch of over 2,500 staff, coupled with the relocation of Radio 5 Live, BBC Sport, and the renowned BBC Philharmonic Orchestra.

The Cummins power generation equipment has been sourced to safeguard against any interruptions to some of the most watched and listened to programmes across the globe. Cummins’ exceptional reputation for reliability and providing high quality standby systems was central to the decision-making process.

Andrew Lawrie, Projects Group Manager for Power Generation at Cummins UK, says: “The Corporation attracts over 50 million viewers in the UK alone, so they cannot afford for their critical systems to malfunction and cause any interruption to transmissions. With our reputation for excellence in the provision of backup standby power and first class customer care, the BBC had no hesitation in aligning themselves with the expertise of Cummins UK in this very exciting project.”

Situated in two adjacent plant rooms on the ground level of the newly-built multi-story car park on the banks of the Manchester Ship Canal, the 2250 kVa C2250 D5 generator sets at Salford Quays are powered by an individual Cummins’ 60-degree V16 turbocharged QSK60-G4 engine. All are fuelled by a day tank and two underground 90,000-litre reservoirs which have been fitted with a double knock safety system for added safety and to prevent and minimise spillages.

Each of the units features a controller capable of being able to operate independently from one another. However, when linked to the PowerCommand digital master control, this will enable the rapid paralleling of the mains supply and generator sets, load management, and the recording of date on critical items. The attenuated inlet and discharge-cooling package also helps to reduce the exterior noise from the plant rooms at a one-metre distance from 100 to around 65dBA.

In the event of a power outage at Salford Quays, the first generator will be primed to supply backup energy to essential business systems automatically within a period of 15 seconds from receipt of a start signal, preventing any disruption to the BBC’s on-air or offline activities. The whole 66-kVA ring, therefore, will in turn be energised, whilst the remaining four sets are synchronising with the former. Once at full capacity, and within 20 to 30 seconds, the structure will be capable of operating at a 100 per cent load for a 72-hour duration. Furthermore, the digital master control incorporates a “hot PLC standby system”, designed to eliminate a complete failure in the event of a problem with the primary PLC.

“The creation of MediaCityUK is the largest project of its kind in the UK, and the emergency backup power solution provided by Cummins Power Generation will play a key role in ensuring that the BBC continues to provide the best possible service to their customers as they extend their facilities into the north of England,” added Andrew Lawrie.

The PowerCommand digital master control and switchgear that have been installed, require the generator sets to be tested on load in parallel with the mains supply on a fortnightly basis. This is to ensure continued reliability and the sustained backup of business systems within the BBC’s northern broadcasting centre.

a fully-integrated 10 Mva standby power system for the bbc’s new northern base

Power to tHe PeoPle

cuMMins at woRK:MediacityuK,salford Quays

THE CUMMINS MAGAZINE SPRING 2010

Power geNerAtIoN cUmmINs PeoPle 1110

www.cummins-uk.com

next Plc, one of the largest retailers of fashion garments and homewear products in

the UK, has commissioned Cummins UK to deliver emergency backup power to their head-office in Enderby, Leicestershire, to prevent any interruption to the retail giant’s central midlands operations. With over 500 outlets spanning the British Isles, and an annual turnover of £1.5 billion, the vendor appointed Cummins in the event of a failure of its critical systems and its Directory shopping service used by in excess of two million customers every year.

The Cummins backup resource comes courtesy of a 2.0 MVA standby power unit, supported by Cummins’ 888 DFHD generators driven by in-house manufactured turbocharged QST30-G4 V12 diesel engines, known for low emissions and the ability for a rapid response to fluctuations in load. The installation also includes a bespoke controller,

and a fuel system comprising of a 10,000-litre double skinned fuel tank and 1,600-litre day reservoir from which both generators are fed.

Andrew Lawrie, Projects Group Manager for Power Generation at Cummins UK says: “The outstanding reputation of Cummins Power Generation for superior quality and reliability, coupled with our dedication to putting the needs of the customer first, is a philosophy that is a core component of the Next business, and key to Cummins being enlisted to supply their emergency standby facility.”

“The new equipment is vital to maintaining their daily operation function and high level of customer service for which they are known, and to prevent any delay to customers using the Next Directory. For every hour that passes without power, it represents a loss of £2 million in revenue,” added Lawrie.

In the event of an outage at

the Enderby site, the operation of generators is synchronised, and the automatic transfer switches will instantly close the generator breaker and open that of the mains. This will restore electricity within 15 seconds, which avoids any disruption to Next’s essential structures. Depending on the areas affected, and the load required, the Cummins installation has also been configured to determine whether both generators are required to support the switchboards.

To ensure the reliability for which Cummins Power Generation is renowned, the generator sets are evaluated on a weekly basis, with any faults instantly rectified by a fully certified engineer. In accordance with the servicing and maintenance schedule recommended by Cummins, each DFHD unit has a lifespan of up to 25 years providing the Next organisation with a long-term return on their investment.

2.0 Mva standby power unit at next plc hQ, leicestershire

pioneered by the telecommunications giant Motorola in 1986, Six Sigma is a widely adopted corporate improvement methodology designed to reduce the level of defects and variation in new or existing

products and business processes. Cummins first introduced the practice ten years ago at their headquarters in the United States as a means of having a common approach to problem solving.

Cummins UK has invested in Six Sigma by having Supervisors and Managers across all functions fully understand the Six Sigma practice through a programme of accredited training to Greenbelt certification. This requires the completion of three improvement projects using a wide variety of tools in the process. Process Mapping, C&E & FMEA analysis are just an example of tools that belts are fully trained in understanding for current and future state improvements.

Working through project teams a wide number of Cummins UK employees also support the Six Sigma practice on driving improvements into the business across all functions both internally and externally. It is through utilising the business knowledge of our employees that really adds value in the process of driving continuous improvement to the business.

It is externally through our projects of (CFSS) Customer Focused Six Sigma that we have the opportunity of working in partnership with our Customers to drive improvements to products and processes. These can also be a Customers

Product or Process improvement opportunity that we can fully support with a fully trained Green or Blackbelt being appointed to manage the improvement opportunity.

Natallia Shumskaya-Faircloth, of Cummins UK who has played a key role in implementing Six Sigma here at Cummins UK recently won the Cummins Chairman’s Award in recognition for the completion of a CFSS project for a key Customer for the product improvements made through Six Sigma. This is a global award and the highest possible to achieve within Six Sigma.

Well done to Natallia, the team and Customer in the completion of this project and the success it has brought to

Cummins UK and ongoing Customer benefits.

For more information on how to participate in Six Sigma, please contact Six Sigma ‘Black Belt’ Darren Cornwell on 01933 334279 or darren.cornwell@cummins.com.

natallia shumskaya-faircloth receives the chairman’s award for a recent six sigma project that looked into revising the service Maintenance Review for a Rail customer. alongside her are project team leader Kevin farmer (left), Rail Manager, cummins uK and ian passmore (right), support technical engineer for Rail who also received awards for their involvement. they are pictured with amy adams, executive Managing director, cummins eMea distribution business, and pamela carter, president cummins distribution business.

Since its implementation by cummins uK, the business management strategy six sigma is improving processes and saving costs and its impact is set to continue...

A PerFect sIX

the new eQuipMent is vital to Maintaining theiR dailY opeRation function and high level of custoMeR seRvice

cuMMins at woRK:next plc

NeXt IN lINe

adds value in the pRocess of dRiving continuous iMpRoveMent

THE CUMMINS MAGAZINE SPRING 2010

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Maintaining a leading edge in the marketplace means that training the next generation of engineers to continue the global Cummins success story is just as important as expanding the skillsets

of today’s pool of talent. The growing needs of customers demands a sustainable source of expertise within the company, and in 2005, Cummins UK established their Modern Apprenticeship Programme.

The three year vocational course has been carefully designed to provide school leavers, aged between 16 and 18 years, with a solid set of practical skills and qualifications for a career in engineering. The continued dedication of Trevor Nodding, Technical Training Manager of Cummins UK, who took the helm of the Modern Apprenticeship after accruing more than 30 years of experience of working across numerous business units of the organisation, has culminated in a flagship training scheme which is now

regarded amongst the very best in the industry. Once an apprentice himself, he has recognised the need to encourage

more women to join a notoriously male-dominated industrial sector, which has been a core focus of his work to date. “In providing a structured apprenticeship programme, Cummins is ensuring that we build up sustainable skill levels within our business and enable our apprentices to have the best possible start to their working life. We are keen to promote women in engineering, and Nicki Jannaway is a prime example of a success story, winning ‘Apprentice of the Year’ in 2007”, explains Nodding.

Paid as they learn, the curriculum is delivered to tutees in conjunction with Cummins’ Wellingborough Training Centre and network of nationwide UK Service Centres, and by partner Stephenson’s College which has played a pivotal role in the recent success of the initiative. The college is a hub

from left: nigel leigh, principal/chief executive officer of stephenson’s college; Ron sommerville, Managing director, cummins greater europe distribution business; Malcolm gent, cummins uK hR Manager; Jayne dolby (second from right), cummins hR officer and (far right) trevor nodding with some of the cummins apprentices

leArNINg A PrActIcAl lessoNBritish Prime Minister Gordon Brown visited Cummins UK’s flagship national apprenticeship programme at Stephenson College, as part of a Cabinet visit in the East Midlands.The opportunity to meet Cummins training staff and young apprentices was taken up as the Government used the regional visit to focus on youth training and employment opportunities.

During his tour of the college, Mr Brown learned first-hand about the success of the Cummins Modern Apprenticeship from Trevor Nodding, Cummins UK Technical Training Manager, and Nikki Jannaway, Cummins’ 2008 Apprentice of the Year. As he made his way through the workshop, the British Prime Minister also had the chance to meet some of the young men and women currently on the three-year training programme.

Delighted after meeting Gordon Brown, Trevor Nodding said “Cummins UK is very proud of its achievements in vocational training and we valued the opportunity to present our flagship

national programme to the Prime Minister. The course we operate at Stephenson College provides young people with the chance to gain formal qualifications that will greatly strengthen their future employment prospects. By operating a structured apprenticeship programme, we are ensuring that we build up sustainable skill levels within our business and have the capability to fully support our customers’ growing needs.”

Sixteen apprentices have completed the programme since it was launched, and they have gone on to secure a wide range of jobs, spanning from a workshop technician to service centre manager.

In 2009, Cummins UK employed 10 new apprentices across the country, each of whom have been given the opportunity to continue their professional development towards a HNC in engineering by working in partnership with the in-house Cummins Active Learning Centre at Wellingborough, and in partnership with Stephenson College.

gordon brown tours flagship facilitiesof vocational excellence in construction and motor vehicle training situated in Coalville, North West Leicestershire. Cummins UK’s head office in Wellingborough is home to the Cummins Active Learning Centre, established following a £10,000 award by the Government funded Edge Independent Education Foundation in 2007. The bespoke facility houses classrooms, full-time assessors, and a dedicated Cummins trainer. In addition, the fully-equipped workshop used for practical-based teaching, brings students face-to-face with an extensive range of engine equipment and electrical diagnostic technology.

On the successful completion of the programme, apprentices graduate with a well-rounded skill base, which is supported by a solid portfolio of highly-regarded qualifications namely the Performing Engineering Operations (PEO), the Vocationally Related Qualification (VRQ), and NVQ level 2 and 3 certificates. Every student is encouraged to apply for internal positions within Cummins in their area of interest, and build further on their practical learning gained during their last three years of tuition. Past alumni who have taken advantage of this invaluable career opportunity have moved to more senior ranks within the business, progressing from the position of Workshop Technician to Service Centre Manager.

For further information on the Cummins Modern Apprenticeship Programme, contact Trevor Nodding by e-mail at trevor.nodding@cummins.com, or call 01933 334295.

My fellow apprentices treat me equally and fairly. I feel it is a good environment for females to work in and would like to see a lot more in the future. nikki Jannaway (iver)

The Cummins Apprenticeship programme has provided me with an exciting opportunity to learn new skills, gain a qualification, and enable me to develop a great career in engineering.Matthew Jackson (aberdeen)

cummins apprenticeship programme is setting the standard for nurturing new engineering talent, boasting state of the art facilities and a recent high-profile visit...

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parker have come a long way since their first foray into RIB production back in 2000, and they manufacture a wide selection of RIBs, both

commercial and leisure, that range from 3.8m up to a whopping 16.5m. With their modern offices, warehouse and showroom HQ based on the outskirts of Warsaw, and expansive workshops in Ostróda in northern Poland, Parker are a typical example of how this once eastern bloc country has become a major player in the small-to medium GRP boat market.

Their core business has always been as Polish/eastern bloc distributors for Mercury outboard motors and Mercruiser sterndrives (now Cummins Mercruiser), and their original reason for getting involved with RIBs was to provide transoms on which to install more engines. Today, Parker is not only one of Europe’s leading Mercury/Mercruiser-Cummins distributors, they are a highly respected RIB manufacturer and, despite global recession, their market share continues to grow, particularly in the professional, commercial, military and border patrol areas of the market.

RPM compared to the previous Mercruiser units, and known from first-hand experience, these new motors are burning less fuel than their predecessors, whilst also creating very little in the way of smoke when cold, and virtually no smoke once warm.

To sum up, the Parker 900 RS is a well-proven tough sea boat that is equally suited to taking a family on a cruise along the coast as it is to tackling ugly seas in a commercial environment. Coupled to the vastly improved and refined Cummins QSD diesel units, this package offers the end-user a reassuring combination of tough no-nonsense abilities with economical environmentally improved performance, backed up by well-established credentials.

In response to the test, David Johnson, General Manager – Marine for Cummins UK says: “With the QSD engine delivering high performance and solid fuel economy to the Parker 900 RS RIB, this is a perfect demonstration of an application where a renowned engine works in harmony with a highly versatile vessel to produce an exceptional and well-defined offering for the marketplace.”

the parker 900 Rs gives one of the smoothest rides of any 9-metre Rib

RIB International magazine puts the cummins-powered parker 900 Rs RIB through its paces

oN test: PArKer 900 rs rIB

Cummins Mercruiser are justifiably proud of their new QSD range of diesels, and contrary to what a number of people think, apart from the block, from the crankshaft up these really are completely new engines, embodying the latest in electrical engine management to reduce emissions, improve both low and high RPM performance and, most importantly, reduce fuel consumption. With completely new internals, compared to the old Mercruiser VM-based engines, the latest Cummins range perform, sound and react so differently that it is hard to believe there is any relationship between old and new.

The subject of the test was the well-tried-and-tested 9-metre 900 RS, a modified version of the first 9-metre Parker RIB back in 2000, and this particular craft was fitted with the latest Cummins Mercruiser QSD 350 hp coupled to a Bravo 3X sterndrive.

Sporting a very deep 24-degree deadrise V, the 900 RS is a development of the venerable Rapier hull, made famous back in 1993 for establishing the UK circumnavigation record that remained unbroken for seven years. Since then the hull has been widened and modified

in various ways to provide more internal volume, but not at the expense of its excellent dynamics, which still show many more modern designs how a RIB should handle.

Strangely attractive in its military grey livery, the RS looks like a craft with a purpose, and the 2” double ‘A’ frame, solid stainless fittings and heavy-duty reinforced rubbing strake all give the impression that the craft is equally at home as a tough family cruiser or tackling rough seas as a coastal patrol or commercial boat.

This superb sea boat gives one of the smoothest rides of any 9-metre RIB. Like a well-sorted smaller craft, the RS responded instantly to small movements of the wheel, cornering with zeal and instilling the helmsman and crew with a confidence normally associated with a thoroughbred sports boat.

Outright performance aside, there is no denying the refined, smooth nature of the QSD motors, and the lack of turbo lag created by the electronic management means there is a linear power delivery right through from tickover to maximum speed. Another benefit of the QSD motors is their improved fuel economy at cruising

Words courtesy ofPaul Lemmer, RIB International magazine(www.ribmagazine.com)

the cummins Mercruiser Qsd engine is coupled to a bravo 3x sterndrive

THE CUMMINS MAGAZINE SPRING 2010

cuMMins MeRcRuiseR aRe JustifiablY pRoud of theiR new Qsd Range of diesels

mArINe 1716

www.cummins-uk.com

we aRe extReMelY gRateful foR the haRd woRK and dedication shown bY the teaM fRoM the cuMMins MaRine centRe

tHe lorD NelsoN re-PowereD

volunteers from the cummins uK Marine centre in southampton pictured with the Jubilee sailing trust team during the re-fit of the lord nelson

cummins UK continues to build upon its successful ten-year relationship with the Jubilee Sailing Trust (JST), a registered charity that owns and operates the

only two tall ships in the world designed to enable people of all physical abilities to sail side-by-side as equals in a demanding environment.

The 368-tonne ‘Lord Nelson’ is subject to regular maintenance programmes, and as part of the latest 144-day winter refit of the ship in Southampton’s Western Docks, the Jubilee Sailing Trust required the replacement of the existing 260 hp twin powerplants and expert voluntary assistance for the installation of the new hardware.

The engines play a vital role in the annual voyage schedule of the vessel, propelling the ship nearly 10,000 miles every year, primarily in the absence of the wind and during the navigation of ports and rivers. The subsidised nautical excursions provided by the charitable organisation, takes 2,000 adults of all physical abilities around the waters of the United Kingdom, Western Europe, the Canary Islands and the Caribbean every year.

The Jubilee Sailing Trust commissioned top level Cummins MerCruiser Diesel’s technology to deliver a continually reliable powertrain solution through two EPA Marine Tier 2 compliant 225 hp 5.9-litre six-cylinder, four-stroke QSB230 heavy duty diesel propulsion units, featuring a high pressure common rail fuel system, designed to eliminate both white and black start-up smoke. The six-cylinder QSB5.9 series equally includes a water-cooled exhaust manifold and turbine housing, in addition to front mounted fuel and lubrication filters for ease of access.

The JST engineers were aided in the installation of the new propulsion equipment courtesy of a team of six highly experienced engineers from the local Hamble Marina-based dedicated Cummins UK Marine Centre, who all donated their time free of charge to the Jubilee Sailing Trust.

Mark Drew, Engineering Manager for the Jubilee Sailing Trust says: “To complete the voyage schedule that both our tall ships undertake every season, they require a continually reliable and robust propulsion package, coupled with an ongoing maintenance programme and high level of expert support, for which Cummins are renowned, and something that the charity depends on in order to continue to deliver unforgettable experiences.

“We first approached Cummins UK 10 years ago to deliver an engine and genset solution for our other vessel

Tenacious, which has since proved invaluable. Therefore, we did not hesitate to bring Cummins UK onboard to supply new engines to the ‘Lord Nelson’, which further extends our highly successful partnership”, added Mark Drew.

The configuration of the power units was completed with the integration of a SmartCraft® instrumentation display, and Cummins MerCruiser Diesel’s electronic throttle and shift (ETS), which permits personnel at the helm of the ‘Lord Nelson’ to have total control over the entire propulsion system with synchronised port and starboard engine speeds.

Upon completion of the installation, Cummins UK personnel used laptops and software to check the engines were performing within specification. Andrew Bowden, Marine Centre Manager for Cummins UK’s Marine Centre in Southampton, commented, “Cummins UK will also be providing regular servicing of the units at yearly intervals as part of an ongoing maintenance package to ensure continued reliability and performance.”

Delighted with the installation and the support shown by Cummins UK during the recent refit of the ‘Lord Nelson’, Mark Drew said: “We are extremely grateful for the hard work and dedication shown by the team from Cummins UK Marine Centre during the latest refit. Without them, the tall ship would not be able to set sail. Special thanks to Dirk Smith, Cummins UK Service Engineer, who together with the Cummins UK team of volunteers, went the extra mile to solve all the technical issues that inevitably crop up during such an unusual installation. It is this kind of generosity that allows us to continue to meet our charitable aims.”

If you would like to volunteer your specialist services to the Jubilee Sailing Trust, please contact the charity on 023 8044 3113 or email operations@jst.org.uk

The Jubilee sailing trust charity commissions Cummins technology to deliver a continually reliable powertrain solution for their largest tall ship

THE CUMMINS MAGAZINE SPRING 2010

mArINe mININgz

1918

www.cummins-uk.com

a world leader in diesel-powered marine engines and generator sets, Cummins has built its reputation for exceptional customer service, quality and performance based on more than 50 years’ experience

of producing reliable propulsion and auxiliary drive engines for both recreational and commercial marine applications.

Cummins marine products power an ever increasing number of vessels across the world. As the sole distributor for the UK and Ireland for Cummins MerCruiser Diesel (CMD), Cummins Onan, and Cummins Marine commercial marine engines, Cummins UK provides new equipment sales, factory reconditioned engines and parts, and full aftermarket parts and service support.

dedicated MaRine centReFrom its dedicated Marine Centre in Swanwick Marina, upon the Hamble river near Southampton, Cummins UK is well placed to serve its marine customers. This highly visible, high profile location is ideally situated to support boat builders, distributors, dealers and end users, providing an ideal strategic presence at the heart of the British recreational marine community.

Over the counter sales, product information, and technical advice is delivered by a team of marine experts boasting unrivalled support for Cummins equipment gained over many years of both working with the product and in the industry.

Customers benefit from easy access to genuine Cummins parts and consumables, thanks to a 3,000 square foot on-site office, warehouse, and parts storage facility. The Marine Centre also provides support for those requiring product and service assistance, and the rapid procurement of parts.

Additional support capability is provided from Cummins UK’s central parts team and warehouse facility at its UK headquarters in Wellingborough, Northants, who handle general parts and sales enquiries across a range of application requirements.

national dealeR netwoRK In order to effectively support a nationwide client base across the UK and the Republic of Ireland, Cummins UK has strategically built a comprehensive network of over 30 certified marine dealers located in major marine

centres and marinas. The dealer network provides a full range of Cummins MerCruiser Diesel (CMD) and Cummins Onan products, including engines, parts, consumables and service support.

The marine dealer network is complemented by a further seven of Cummins UK’s own in-house service centres located in major towns and cities, boasting modern, fully-equipped facilities, and a fleet of fully trained, experienced mobile service engineers, offering support to customers, wherever they may be.

With this strong marine support network, users of Cummins’ equipment are always in easy reach of sales, parts, and service support.

extensive pRoduct Range Cummins produces some of the most technologically advanced, cleanest and compact diesel engines and generator sets available in the marine marketplace.

Offering an extensive range of Cummins MerCruiser Diesel (CMD) inboard, sterndrive and pod drive propulsion packages, these include 2.0 litre to 11.0 litre engines (115-715hp), the revolutionary ‘Zeus’ pod drive and ‘Axius’ sterndrive systems. In addition, sterndrive packages range in power from 130 to 480hp, and include the market-leading QSB480 NXT¹ configuration.

A wide range of technologically advanced Cummins Onan generator sets are available from 4-99kW. These include QD Series Digital Gensets offering legendary reliability with extremely low noise and vibration together with advanced digital electronic control for extensive diagnostics and highly efficient engine management.

the dedicated cummins Marine centre at swanwick Marina

Cummins continues to expand their presence in the marine marketplacePowerINg tHe wAY to sUccess

THE CUMMINS MAGAZINE SPRING 2010

For more details, contact Cummins UK Marine Centre on tel:+44 (0) 1489 724 106, or email:marineuk@cummins.com

cummins, renowned as a major global player in the mining industry, is supporting Scottish Coal, the

largest open-pit coal mining company in the UK, with technologically advanced engines that are cleaner, more efficient, and which meet the increasingly stringent European emissions legislation. This relationship builds on a long standing heritage in Scotland which dates back over 50 years. The diesel engine maker currently procures engines to over 100 pieces of heavy duty equipment at numerous mining sites in Scotland, with 19, 38 and 45-litre units driving an extensive range of trucks and shovels.

Cummins’ philosophy has always been clear: to deliver products that meet emissions standards and provide customers with the best reliability, fuel economy, durability, performance, and

the lowest cost of operation. These values are further reinforced by a strong economic presence across the Scottish counties, made up of Service Centres located at Cumbernauld (Lanarkshire) and Aberdeen (Aberdeenshire), and a ReCon® manufacturing plant at the former location.

Ron Somerville, Managing Director, Cummins Greater Europe Distribution Business, reinforced the pledge to make the future greener for the mining corporation: “We are pleased to support Scottish Coal at its Broken Cross venture, and across all its sites in the region. Cummins has long been a pioneer in emissions research and development. We are committed to meeting or exceeding clean air standards worldwide by investing in critical technologies and developing cleaner and more efficient engines to achieve current and future emissions standards.”

cleANer eNgINes For scottIsH coAl

To maintain continued reliability in the years ahead and minimise downtime, Cummins UK and Terex, the manufacturer of trucks and excavators, have signed a repair and maintenance contract for equipment used in Scotland by ATH Resources and Scottish Coal’s Castlebridge Plant. The agreement ensures that a Cummins UK engineer is available on site for 60 hours per week to help look after the companies’ fleets of Terex TR100 rigid trucks and RH120 (C&E) excavators which are powered by Cummins 38 and 19-litre engines respectively.

At any one time, the Cummins UK man-on-site will be based at one of ATH’s Ayrshire locations. As well as a portable office plus storage and workshop facilities, the engineer will have a 4x4 service vehicle with all tooling for essential repairs, servicing and expert maintenance.

Richard Brodie, Cummins UK Mining Manager, commented: “Having readily available access to high level engineering expertise around the clock, the Cummins man-on-site has proved invaluable, and is a critical resource to both maintaining productivity at the mining sites and reducing costly equipment downtime.”

on-site support for terex

we aRe coMMitted to Meeting oR exceeding clean aiR standaRds

BUs & coAcH 2120

THE CUMMINS MAGAZINE SPRING 2010 www.cummins-uk.com

a ny bus or coach fleet operator knows only too well how expensive it is to purchase a replacement engine. This is why Cummins has recently introduced the new range of ECO

Exchange engines as part of their continued commitment to providing their customers with low cost and durable technology.

The re-manufacturing and re-building of engines are equally a key part of Cummins’ global commitment to reduce greenhouse gas emissions by 25 per cent by the end of this year. Re-using key components such as blocks, cylinder heads and crankshafts significantly decreases the use of fossil-fuel based materials during production and transport. Mark Goundry, General Manager – Automotive for Cummins UK explains: “We anticipate and respond to key market trends by developing cost effective and sustainable solutions to support our customers. Understanding current user needs to reduce cost without compromising the highest quality standards, whilst also meeting our responsibility for environmental care, has lead to the development of the new ECO product offering.”

The ECO exchange service, which covers engines of a Euro 3 ISBe specification ranging between 135 and 150ps and for those of a ISCe designation spanning from 225ps to 260ps, has been designed to offer an affordable, high quality, and reliable alternative to buying a new engine. The fast turnaround by Cummins not only maintains vehicle fleet productivity, but also makes any downtime and unscheduled repairs less likely.

ECO units possess service characteristics similar to new engines

because Cummins’ processes are significantly different from those used by most exchange suppliers, who only repair units rather than re-build. The existing power unit is completely disassembled, stripped down to the bare block, and each part is cleaned, inspected and checked to ensure compliance with factory specifications. All work is performed using genuine Cummins parts in a purpose built assembly-line

environment at the diesel engine maker’s state-of-the-art facility in Stockton-on-Tees. Certified technicians follow validated, consistent procedures using the right tools, with every engine dynamometer tested for the delivery of optimum performance.

“The ECO engine complements the current range of exchange engine options, which include our mechanical Budget B engines and the fully re-manufactured products available from Diesel ReCon®. By maintaining a stock of the most popular specifications, we make the ECO engine the fastest

and most cost effective way to get your vehicle back in service,” continues Mark Goundry.

In addition, the reconstruction procedure incorporates several product and electronic improvements for enhanced performance and fuel economy, a match for the notoriously arduous bus duty cycle. These updates include a new ECM wiring harness, oil pump and cooler and air compressor. All ECO customers have total confidence and peace of mind, supported, as standard, by a comprehensive Cummins two-year warranty and the largest mobile nationwide parts and service network in the UK and Ireland, providing Cummins engine owners and operators with rapid and responsive world-class assistance.

over 30,000 Cummins-powered vehicles are running on the UK’s roads every day, and Cummins boasts around a 30% and

40% respective market share in the single and double decker segments in the UK. Due to the extended vehicle life expectancy of modern buses and coaches, Cummins created the Diesel ReCon® division based at Cumbernauld in Lanarkshire to provide high quality re-manufactured engines for commercial transport applications.

Using Cummins re-manufactured products not only provides benefits to the environment, but also offers the best value to operators in terms of performance, reliability and life cycle costs. The diesel engine manufacturer has committed to reducing greenhouse gas emissions by 25% by the end of this year, with the re-manufacturing business being a key part of this as it requires about 85% less energy than fabricating the same product from new parts. For example, if an engine block can be reused, this means that the ore mining, ore processing, transportation, casting foundry, and machining line energy consumption are all eliminated. The same principle applies to

the reuse of the other engine components. The processes used by Cummins ReCon®

are markedly different from those used by most exchange engine suppliers who overhaul rather than re-manufacture.

Cummins ReCon® strip engines down to the smallest components. All critical fasteners and worn out items such as pistons, bearings and gaskets are discarded and the major components are re-built to as-new standards. The engine is then assembled on a production line using new parts and is subsequently performance tested.

In many cases, engines and components are returned to productive use, and “up cycled” to include the latest design and quality upgrades. Globally, Cummins is able to reuse or recycle over 22,000 tonnes of material each year and the amount of greenhouse gas reduced is approximately 100,000 tonnes per annum. In addition to the energy and GHG savings, remanufacturing also results in both a smaller amount of landfill space being used and less water usage.

“Due to the long vehicle life expectancy

of buses and coaches, our re-manufactured products offer the best value to operators in performance, reliability and life cycle costs,” says Mark Goundry, General Manager – Automotive for Cummins UK. “Every one of our engines is completely re-manufactured to the same specification as a new Cummins engine, whilst also incorporating the latest product design improvements.”

The Cummins ReCon® exchange programme includes a no-hassle core acceptance process, which dramatically decreases turn around time and gets the vehicle back on the road faster. Engine change-outs can also be planned alongside bus maintenance, substantially cutting down time. This also protects against unexpected delays from poor quality repairs by unauthorised agents. Any replacements parts are always 100% genuine from Cummins, maintaining the highest levels of quality, durability and dependability.

“Every ReCon® engine is backed by the same 2 year Cummins warranty. This provides Cummins customers with the best warranty in the marketplace”, adds Mark Goundry.

The cummins eco exchange service enables bus and coach fleet operators to re-build their existing engines instead of buying new

A New leAse oF lIFe

all eco engines are rebuilt and upgraded using genuine cummins parts

recoN-NectINg eNgINesFor ADDeD VAlUe

cummins Recon engine

cUstomer sUPPort 2322

THE CUMMINS MAGAZINE SPRING 2010 www.cummins-uk.com

in an era where customers demand fast and flexible nationwide service support across a wide range of product and industry applications, Cummins UK has responded

to changing customer needs by restructuring its service organisation to better meet today’s requirements.

With an increased demand to provide customers with local service support, wherever they may be, Cummins UK has invested in the size and capability of its mobile support team. With over 100 highly skilled service professionals available across the UK and Ireland, this increased capacity enables Cummins to provide a rapid response to customer service needs.

Armed with the necessary tools and equipment contained within a dedicated service support vehicle, Cummins highly trained and experienced service engineers are able to conduct a wide range of service and repairs. This includes the latest in diagnostic equipment, such as the QuickCheck 5100, a handheld computer device that captures all the information required from an electronic engine to enable the service engineer to quickly asses the job requirements and begin to complete the service or repair.

In addition to bolstering the capability and capacity of their field support team, Cummins UK has also continued to invest in developing their in-shop network. Customers are supported by 8 fully equipped, modern Service Centres located at key regions across the UK and Ireland, providing

specialised workshop-based expertise including major repairs, re-powers and engine overhauls.

With over 25,000 product lines available, customers can call the Cummins UK National Parts Team for support on all products, or can view every part and service fact online on one easy to use website, at quickserve.cummins.com. QuickServe Online is a complete reference tool for Cummins parts and service information on the internet, providing all the information customers

need on over 11 million engine serial numbers, with easy search functionality, while exploded-view diagrams help identify repair parts for ordering purposes, and is available 24 hours a day, 7 days a week.

Mick Stewart, Cummins UK Director - Service Operations, commented, “The past 12 months has seen a period of considerable change and development of our service business model. We have paid careful attention to the changing service requirements of our customers and have

implemented steps that leave us better placed to serve their needs across a wide range of product-market applications that range from automotive and industrial, to marine, power generation and rail.”

He continued, “More mobile service engineers means we are now better able to support our customers, wherever they are in the UK and Ireland. Customers are reassured with peace of mind that they benefit from a faster and more responsive quality service from our team of highly trained engineers. A quicker response equates to faster turnaround of service work, and more importantly minimises equipment downtime and costs.”

He added, “Where customers require a more complex piece of work such as a major repair or engine overhaul, Cummins UK continue to retain a number of highly specialised Service Centre workshops at key regional locations in the North, Midlands and South of England, Aberdeen and Cumbernauld in Scotland, and Dublin in Ireland. These Service Centres, coupled with our enhanced field support team, provide our customers with one of the strongest and most comprehensive support networks available anywhere today. When you buy or operate a Cummins engine, you are buying into the best nationwide support network, where service comes as standard.”

For more information, contact Cummins UK Support Team on 08705 32 92 02, or email: cduksales@cummins.com

NAtIoNwIDe serVIce sUPPort From cUmmINs UK

cUmmINs UK serVIce sUPPort NetworK

Engines. Service. Generator Sets. Parts. Consumables.Tel: 08705 32 92 02

Ireland: +353 (1) 45 27 111Email: cduksales@cummins.com

www.cummins-uk.com

cummins has eight fully-equipped modern service centres and 100 mobile service engineers throughout the uK and ireland

Nationwide Sales and Service SupportWith comprehensive support on all products across the UK and Ireland, Cummins UK provide world‑class customer service that is fast and responsive, flexible and convenient, which minimises vehicle downtime and costs.

Our nationwide fleet of mobile engineers are highly trained, skilled service professionals, who have the capability, expertise and experience to support you wherever you may be.

Cummins continues to provide highly specialised workshop support from fully equipped modern Service Centres at key regional locations across the UK and Ireland.

For a quotation, to book a service, overhaul or repair, contact our Service Team.

Tel: 08705 32 92 02

Email: cduksales@cummins.com

www.cummins‑uk.com

Bus Advert.indd 1 16/03/2010 13:18