spring programme of lean events 2014
DESCRIPTION
Throughout the spring the Lean Healthcare Academy will be hosting a number of training courses, taster sessions, webinars and a Free Lean Sharing Forum in partnership with Leeds Community Health NHS Trust. Email [email protected] for more information.TRANSCRIPT
www.leanhealthcareacademy.co.uk
www.leanhealthcareacademy.co.uk
Lean Healthcare Overview Day 1
Day 2
Lean for Quality and Safety • Lean philosophy, value and
principles • What is waste? • Plan Do Check / Study Act
• Walking in the patient footsteps • Impact of actions • Measuring patient experience
• Introduction to Failure Mode Effects Analysis
• Handovers • Reporting and Awareness • Cost of Quality • Quality Control for Clinical
Pathways • Introduction to Human Factors
Patient Experience
www.leanhealthcareacademy.co.uk
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