Spring Workshop

January 10, 2014

Agenda

• Welcome and Introductions

• AQIP

• Baldrige

• Charting the Future

• 1-2-3 Budget

• Announcements

New Employee Introductions

Sharon Mohr

AQIP

Marilyn Krasowski

Sue Selland

Donna Statzell

Donna S Statzell, Co-Chair

Marilyn Krasowski, Co-Chair

Sue Selland, Steering Committee Member

Accreditation by the Higher Learning Commission

provides assurance to the public, in particular to prospective students, that an organization has been found to meet the agency's clearly stated requirements and criteria and that there are reasonable grounds for believing that it will continue to meet them.

History

Required by MnSCU System

Required to qualify for, receive and administer Federal Financial Aid

Required for transfer of courses

Provides credibility to HTC academic awards

WHY Regional Accreditation

Changes in the Criteria

Changes in the processes - Pathways (AQIP, Standard, Open)

Changes in requirements - Federal Compliance

Changes coming to AQIP – are NOT in effect for 2014 Portfolio

Higher Learning Commission

7-Year Cycle

Annual Update

Action Projects - 3 Annually

Strategy Forum

System Portfolio

System Appraisal

Quality Check-Up Visit

Reaffirmation of Accreditation

The AQIP Pathway - Focus on Improvement

First accredited in 1999

Accepted as member of AQIP in 2003

Portfolios submitted

2006

2010

Strategy Forum - Oct 2011

2014 Portfolio due November

HTC Accreditation History

2014 Portfolio Steering Committee

Chairs of the Category Groups, Support Staff, VPAA/SA, Director IR

Jon Baxter-IT

Dawn Peterson-Administrative Support

Support Staff

Co-Chairs Jeannine Uehling & Carmen Price

Kerri Patterson

Gail Waller

Todd Wadsworth

Vicky Ashby

Category 1 - Helping Students Learn

Marguerite Dummer - Chair

Dara Hagen

Annette Roth

Jeanne Morphew

Cheri Rollings

Deb Gillquist

Category 2 - Accomplishing

Other Distinctive Objectives

Phyllis Hayes - Chair

Matt Gustafson

Rachel Salmela

Angel Hoglund

Susan Markes

Nayda Sadr-Panah

Category 3 - Understanding

Students’ and other Stakeholders’ Needs

Chair position vacant at this writing

Seeking Chair for this Category

New Chair will seek members for sub-committee

Category 4 - Valuing People

Jason Kopp - Chair

Anna Schmidt

Diane Rovang

Maggie Vyskocil

Category 5 - Leading and Communicating

Mike McGee - Chair

Joy Bodin

Jessica Lauritsen

Jean Kreutter

Nathan Stratton

Randy Roehrick

Ben Ystenes

Category 6 - Supporting Institutional Operations

Sue Selland - Chair

Caren Abdelaal

Jeff Thorstad

Danielle Tuttle

Kristine Ramos-Walker

Sara Laviolette

Sue Schmitz

Category 7 - Measuring Effectiveness

Pauline Arnst - Chair

Jenessa Gerling

Matt Leaf

Seeking additional members

Category 8 - Planning Continuous Improvement

Monica Erling - Chair

Katherine Stanley

Raul Ramos

Monica Janzen

Ernie Parker

Category 9 - Building Collaborative Relationships

Feedback Report

Comments on each AQIP Category by Appraisal Team

Results

89 Strengths

79 Opportunities for Improvement

Provides direction for continuous improvement

2010 Systems Appraisal

Strengths

“HTC uses a thorough process for establishing new programs...”

“HTC has multiple processes for communicating to current and prospective students…[regarding all aspects of program requirements].”

2010 System Appraisal Highlights

“HTC collects a variety of data to support and

measure results for its Foundation, Customized Training Services, and Hennepin West Consortium.”

“HTC has demonstrated improvements in two of the three distinctive component areas (Foundation and CTS).”

Strengths Cont.

“HTC has placed a high priority on building and

maintaining relationships with its students.”

“HTC has made a serious attempt to respond to the needs of key stakeholder groups…”

Strengths Cont.

“Although HTC has demonstrated that it engages in

partnerships and opportunities that have the potential for improving the future; it is unclear how they enhance a strong focus on students and learning. Engaging in opportunities that ensure student success in the future will help the College to meet the needs of these stakeholders.”

Opportunities

“HTC utilizes an internally developed employee survey

as the only tool to measure performance of the Leading and Communicating function. Collecting and analyzing this data on a regular basis would allow the College to gain insight into whether it is exhibiting best practices with regard to communication. Furthermore, the College may wish to consider use of a more comprehensive, standardized tool in the future.”

Opportunities Cont.

“HTC does not respond directly to process issues.”

“HTC lists several performance results, but does not include results for any of its stated measures or for more than a period of one year. HTC might benefit from gathering and analyzing performance results over time.”

“HTC could benefit from clarifying and more thoroughly documenting how it designs and operates its non-instructional processes.”

More Opportunities

Focus

Address Opportunities identified in 2010 Portfolio

Critical to demonstrate improvement

Respond to all questions in the 9 categories

Processes

Improvements

Results

Address Higher Learning Commission’s Five Criteria

Broad overview of HTC

Limited to 125 pages

2014 Portfolio

College-wide participation essential Not just 1 person, 1 dept., or 1 campus

Methods

Baldrige

Brown bags

Committee meetings

Focus groups

Other as identified by subcommittee

Data Gathering

Surveys PACE-completed

CCSSE - Spring term 2014

SENSE - Fall term 2014 (gen. ed. courses)

Quality Service

Student survey completed

Employee survey Feb. 2014

Assessment information - departmental/institutional

Graduate follow-up

Employer surveys

Data Gathering

Spring 2014 - Finalize subcommittee data gathering

(by May 21st)

Summer 2014 - Write portfolio

Watch for emails with drafts for YOUR review

Fall 2014 – Present final portfolio to HTC community

November 2014 - Submit portfolio to HLC

Timeline

Jan 24 1-3

Feb 14 11-1

March 14 11-1

April 18 1-3

Meeting Dates for Steering Committee

YOUR PARTICIPATION

MATTERS

Respond to Surveys

Attend committee meetings

Attend focus groups

Provide feedback on portfolio drafts

Thank You

Together we will complete the document and

reaffirm our regional HLC accreditation!!

Baldrige

Cecilia Cervantes

HTC and Baldrige

• WIN Day 2013

• Fall Workshop

• Today

Continuous Improvement

• “Plan-Do-Act-Check” Cycle

• AQIP Accreditation Process

• Quality Service: Friendly, Professional and

Helpful

• Accountability to Achieve Key Results

• Innovative Programs and Services

Baldrige Process

• Are you any good?

• Are you getting better?

• How do you know?

Education Criteria

Organizational Profile (OP)

HTC’s Core Competencies

Core Competencies

• High-Tech Career Preparation

• Real-Life Skill Development Linked to Employment

• State-of-the-Art Equipment

• Largest Array of Cutting-Edge Technical Programs in MN

• Non-Traditional Access and Pathways

Process Alignment

Reacting to

Problems

Strategic

And

Operational

Goals

Process Alignment

Early

Systematic

Approaches

Strategic

And

Operational

Goals

Process Alignment

Strategic

and

Operational

Goals

Aligned

Approaches

Process Alignment

Integrated

Approaches

Strategic

and

Operational Goals

Next Steps

• Continue development of all 7 categories

• Share completed categories with teams for

feedback and refinement

• Submit application for review

Charting the Future

Cecilia Cervantes

Recommendations

• Dramatically increase the success of all learners

• Develop a collaborative and coordinated academic planning process

• Certify student competencies and capabilities

• Expand the innovative use of technology

• Work together under new models

• Redesign our financial and administrative models

1-2-3 Budget Update

Craig Erickson

Metro Enrollment

-14.0%

-12.0%

-10.0%

-8.0%

-6.0%

-4.0%

-2.0%

0.0%

-0.5%

-4.6% -4.9% -4.9% -5.3% -5.6%

-6.8%

-9.3%

-10.3%

-12.6%

FYE Change from FY13 to FY14

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HTC

As of January 9, 2014

6 Year FYE Comparison

Final Final Final Final Final YTD Goal

FY 2009 FY 2010 FY 2011 FY 2012 FY 2013 FY 2014 FY 2014

Summer 321 381 462 478 411 327 327

Fall 1,778 2,019 2,140 2,089 2,049 1,969 1,969

Spring 1,777 2,093 2,176 2,112 2,056 1,802 1,904

Total 3,876 4,493 4,778 4,679 4,515 4,099 4,200

As of January 9, 2014

6 Year FYE Comparison

-

500

1,000

1,500

2,000

2,500

3,000

3,500

4,000

4,500

5,000

FY 2009 FY 2010 FY 2011 FY 2012 FY 2013 FY 2014

Summer Fall Spring

Final 4,778

Final 4,679

Final 4,515 YTD 4,099

Final 4,493

Final 3,876

As of January 9, 2014

FY14 Spring Enrollment Push

• Ready, Set, Go week

– Kick-off Saturday served 111 new students

– Monday – Wednesday served 259 new students

– Increased FYE from Dec. 31st by 96.30

– Additional revenue $476,685

• In kind contributions and industry donations as of December 31st $447K

Impact to Revenue of +100 FYE

Tuition income on 100 FYE $470K

Tech fee income on 100 FYE $ 27K

Total revenues $497K

FY14 Current Budget Projection

FYE 4200 Actual % of Accrued/ Remaining % of

Projection Collected/Paid Budget Encumbered Budget Budget

REVENUE:

State Appropriation 16,004$ 16,027$ 100% -$ -$ 0%

Tuition 20,511$ 11,484$ 56% 8,585$ 442$ 2%

Tech Fee & Other 2,188$ 1,111$ 51% 715$ 362$ 17%

TOTAL REVENUE: 38,703$ 28,622$ 74% 9,300$ 804$ 2%

EXPENSES:

Personnel 29,279$ 12,448$ 43% 13,426$ 3,405$ 12%

Nonpersonnel 9,397$ 3,518$ 37% 1,803$ 4,076$ 43%

TOTAL EXPENSES: 38,676$ 15,966$ 41% 15,229$ 7,481$ 19%

Budget Excess (Shortage) 27$ 12,656$ (5,929)$ 6,727$

As of December 31, 2013

Tuition and Fees

$0

$5,000

$10,000

$15,000

$20,000

$25,000

$30,000

$35,000

$5,122 $5,686 $5,693

$6,124

$13,445 $14,640

$19,819 $20,700

$23,088

$32,750 FY 2013

(Source Higher Chronicle)

Other FY14 Issues:

• $17M one-time funds, eliminate rider language

• MnSCU five performance measures

– Completion rate

– Persistence and retention rate

– Employment rate

– Reduce students instructional costs

– Reallocate CSC savings

Other FY14 Issues (cont’d):

• Continued efforts to address accrual

financial losses

• Losses on audited financial statements 9

out of the past 11 years

Announcements

Technology

Karen LaPlant

2014 Technology Related Items

• Atomic Learning (24x7 online technology-related video training for all employees and students)

• MS Student Advantage (Office365Pro Plus software FREE to students to download up to 5 PC/MAC copies)

• NorthStar Digital Literacy Assessment (pilot for students and employees in spring)

Feb 25, 2014 Student Success Day Rollout

WATCH E-MAIL FOR MORE INFORMATION!

2014 Technology Related Items

Atomic Learning (24x7 online technology-related video training for all employees and students)

MS Student Advantage (Office365Pro Plus software FREE to students to download up to 5 PC/MAC copies)

NorthStar Digital Literacy Assessment (pilot for students and employees in spring)

WATCH E-MAIL FOR MORE INFORMATION!

Fun Committee

Sharon Mohr

2013 Wii Bowling Champions

The “Bowl Movements” Team

Kim Urahn

Yasmin Sparrow

Pam Drinkwine

Sandy Lindgren (Emeritus)

2013 Fantasy Football MVP

Marguerite Dummer

Upcoming Spring Events

• Adopt-A-Room (see your e-mail for

more info)

• 2014 Wii Bowling

• BINGO

• Take Your Child to Work Day

• End of Year Potluck

Diversity

Jean Maierhofer

Employee Workshop – March 7

• Breaking Ice

– Pillsbury House Theatre

– Tailored to Individual Organizations

– Professional Actors

– Tackle Difficult Issues – Communication!

“CommUNITY Day: Creating an Inclusive Workplace”

Employee Workshop – March 7

• Dr. Heather Hackman

• “Exploring the Three Major Areas of Social

Justice, Equity and Deep Diversity”

– Addressing “isms”

– Equity through access to resources

– Understanding diversity without marginalizing

organizational members

“CommUNITY Day: Creating an Inclusive Workplace”

Student Success Day

Dara Hagen

Keynote Speakers:

O’Neal & Sunshine Hampton

http://www.youtube.com/watch?v=59FDd1fKFok

Student Success Day Committee

Vicki Ashby Jessica Lauritsen

Mary Babcock Jean Maierhofer

Cheryl Benkofske Susan Markes

Lance Davis Kerrie Patterson

Dara Hagen Carmen Price

Phyllis Hayes Sheila Sylvander

Angel Hoglund Jason Jones

Bao Yang

Thank you!