spsdbn 2013 bradley geldenhuys
DESCRIPTION
Yammer for SharePointTRANSCRIPT
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SharePoint YammerBRADLEY GELDENHUYS
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Our Awesome Sponsor
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About me
Bradley Geldenhuys
Hillcrest
SharePoint Jedi
Gtconsult – Everything SharePoint
IW Team Lead – TechEd Speaker – SharePoint Saturday Speaker – I can drink 2 litres of Milk in 15 seconds
@bradgcoza http://www.gtconsult.co.za/blog
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ORGANISATIONS WERE NOT BUILT FOR CHANGE
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VS
EFFICIENCYINNOVATION
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Transforming Culture Deploying Technology
“Social Enterprise is implemented 80% through organization culture and 20% through technology.”
- Gartner, September 2012
Technology
Culture
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Enabling your most valuable assets - your people
Being successful means changing how you work
IT
HRSales
Marketing
&Changing how you work will be a journey for your organization
Understanding the stages of the journey and the success factors in each phase is vital
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The Social Journey • Focused
• Systematic
• Proven
• Iterative
Focused
Systematic
Proven
Iterative
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An effective vision:• Is linked to business strategy• Involves the right people• Utilizes the strengths of Enterprise
Social
Step 1: Define Your Vision
Transforming the way our company connects with each other, works together on tasks or projects, communicates with leadership,
Brainstorm the possibilities of an Enterprise Social Network (ESN) within your
company, and outline your organization’s high-level goals and objectives in particular.
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Step 2: Map to Value
EngageAttract, engage and retain your employees
Communicate company-wide on a single platform.
Find experts and information fast.
Share best practices and drive innovation.
Collaborate
Connect, collaborate and share with high performing teams
Improve team project alignment.
Break down team silos across geographies & functions.
Manage external team projects.
InnovateAdapt, compete and win through rapid innovation
Brainstorm and crowd source new ideas.
Adapt and respond to change.
Build a unified culture.
Target and prioritize opportunities for business value to support your overarching vision and goals.
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Marketing
Sales
R&D
IT
Operations
Finance
Customer Service
PR/Corp Comms
Step 3: Work Social
Engaged
Unengaged
&
Put your prioritized social initiatives into practice.
Target department & teams which have a clear vision on how to use social to work better.
Outline a plan for adoption and engagement.
Identify the people who will own and champion these initiatives.
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Define a Communications and Trainings plan focused on adoption and change management. Users must understand the organization’s vision and what it means for them.
Change Management
Step 4: Drive Success
Identify a Community Manager and Power Users to build a more engaged culture by promoting transparency and collaboration.
Community Management
Establish a Governance & Usage Policy, integrate with current Business Applications, and encourage mobile app usage.
Technical Implementation
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Step 5: Evaluate, Adapt & Iterate
Adopted Engaged Embedded
Team-Led
Reactive
Participatory
Aligned
Transparent
Collaborative
Achieve real business relevance by measuring your success qualitatively and quantitatively. Use Yammer engagement data to
support your findings.
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Four Factors for a Successful Journey
Clarity of Vision IntegrationSponsorship and Participation
Community Management
Your organization can explain how ESN helps them do their job better.
Executives and key contributors are committed to driving adoption.
The right sources of business data are connected to your Enterprise Social solution.
A proactive, analytics-based approach is applied to engaging users.
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Q & A
Talk to me
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Takeaways
Contact me [email protected]
Join the Yammer group
Follow me on twitter @bradgcoza
Like us on Facebook http://www.facebook.com/spsdbn