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SRM UNIVERSITY

FACULTY OF SCIENCE AND HUMANITIES

DEPARTMENT OF BUSINESS ADMINISTRATION

PROGRAMME :

BBA SEMESTER SYSTEM

CURRICULUM AND SYLLABI 2008-2009

SRM UNIVERSITY

FACULTY OF SCIENCE AND HUMANITIES

DEGREE OF UNDER GRADUATE COURSES

Bachelor of Business Administration REGULATIONS

SEMESTER PATTERN

(Effective from the academic year 2008 – 2009)

1. AIM OF THE COURSE The courses strive to inculcate job-oriented value based quality education with basic knowledge in Information Technology, Accounting, Management.. At the end of the courses, the students will be well-versed with excellent standards, particularly in core subjects, blended with discipline and impart quality in co-curricular and extra curricular activities. 2. ELIGIBILITY FOR ADMISSION Candidates for admission to the first year of the Under Graduate Degree courses shall be required to have passed the Higher Secondary Examinations (Academic or vocational Stream) conducted by the Government of Tamilnadu or an Examination accepted as equivalent. 3. ELIGIBILITY FOR THE AWARD OF DEGREE A candidates shall be eligible for the award of the degree only if he/she has undergone the prescribed course of study in the University for a period of not less than three academic years, passed the examination all the six semesters. A student shall be declared to be eligible for the award of any Under Graduate course provided,

a) The student has successfully completed the course requirements and has passed all the prescribed examination in all the three years within a maximum period of 5 years reckoned from the commencement of the first year to which the candidate was admitted.

b) No disciplinary action is appending against the student.

4. COURSE DURATION The Duration of the course is three academic years, consist six semesters.

a) A student admitted under regular system with Higher Secondary Certificate is ordinarily expected to complete the Under Graduate Degree Programme in 3 academic years but in any case not more than 5 years after admission to the programme.

b) Each academic year shall be divided into two semesters. The first academic year shall comprise

the first and second semesters, the second academic year the third and fourth semesters and the third academic year the fifth and sixth semesters respectively.

c) The odd semesters shall consist of the period from June to November of each year and the even

semesters from December to April of each year. There shall be not less than 90 working days for each semester.

5. COURSE OF STUDY

The main subjects of study for Under Graduate Degree Course shall consist of the following.

1.Foundation Courses: The course shall comprise the study of, a) Part-I Tamil/Hindi/French/Sanskrit b) Part-II English

2. Core Courses : a) Main Subject b) Allied Subjects c) Application Oriented subjects related to the main subject of study and

practical etc .if any

5. (A) STRUCTURE OF THE COURSE B.B.A I YEAR I SEMESTER S. No

Subject Subject code

Lecture/ Lab Hour

Exam Duration

Credit Max Marks Ext. / Int.

1. English LAE 102 5 3 3 80 20 2. Language LAT 101

LAH 101 LAF 101

5

3

3

80 20

3. Business Communication

BBA 8101

5 3 3 80 20

4. Financial Accounting BBA 8102

5 3 3 80 20

5. Fundamentals of Computers & PC Software

BBA 8103

5 3 3 80 20

6. Allied: Managerial Economics

BBA 8104

5 3 3 80 20

II SEMESTER S. No


Lecture/ Lab Hour

Exam Duration


1. English LAE 202 5 3 3 80 20 2. Language LAT 201

LAH 201 LAF 201

5 3 3 80 20

3. Management Principles BBA 8201

5 3 3 80 20

4. Management Information System

BBA 8202

5 3 3 80 20

5. MS- Office LAB BBA 8204

5 3 3 80 20

6. Allied: Environment of Business

BBA 8203

5 3 3 80 20

II YEAR III SEMESTER S. No


Lecturer/ Lab Hour

Exam Duration


1. International Trade BBA 8301 5 3 3 80 20 2. Production and Materials

Management BBA 8302

5 3 3 80 20

3. Elements of Insurance BBA 8303 5 3 3 80 20 4. Banking and Financial

Institutions BBA 8304

5 3 3 80 20

5. Data base Management System

BBA 8305

5 3 3 80 20

6. Allied: Business Statistics BBA 8306

5 3 3 80 20

IV SEMESTER S. No


Lecturer/ Lab Hour

Exam Duration


1. Financial Services BBA 8401 5 3 3 80 20 2. Management Accounting BBA 8402 5 3 3 80 20 3. Operation Research BBA

8403 5 3 3 80 20

4. Entrepreneurial Development

BBA 8404

5 3 3 80 20

5. RDBMS Lab BBA 8405

5 3 3 80 20

6. Allied: Total Quality Management

BBA 8406

5 3 3 80 20

III YEAR V SEMESTER S. No


Lecturer/ Lab Hour

Exam Duration


1. Legal Aspects of Business BBA 8501

5 3 3 80 20

2. Financial Management BBA 8502

5 3 3 80 20

3. Marketing Management BBA 8503

5 3 3 80 20

4. Research Methodology BBA 8504

5 3 3 80 20

5. E – Commerce and Internet BBA 8505

5 3 3 80 20

6. Elective: (a) Personnel Management

BBA 8506

5 3 3 80 20

(b) Human Resource Management

BBA 8507

5 3 3 80 20

VI SEMESTER S. No


Lecturer/ Lab Hour

Exam Duration


1. Advertising and Sales Promotion

BBA 8601

5 3 3 80 20

2. Port Folio Management BBA 8602

5 3 3 80 20

3. Business Ethics and Values BBA 8603

5 3 3 80 20

4. Computer Application in Business

BBA 8604

5 3 3 80 20

5. Project Work (Group Project)

BBA 8605

5 3 3 80 20

6. Elective: (a) Industrial Law and Public Relation

BBA 8606

5 3 3 80 20

(b) Organizational Psychology

BBA 8607

5 3 3 80 20

6. REQUIREMENTS FOR COMPLETION OF AN ACADEMIC YEAR

a) The student who have less than 75% attendance will not be permitted to sit for the end semester

examination

b) In rare and genuine cases, a committee consisting of Pro-Vice Chancellor, Director and Dean will

examine the case recommend suitably to the Vice Chancellor, who may give condonation of

attendance in deserving cases.

7. PASSING MINIMUM A candidate shall be declared to have passed in each paper / practical and Mini Project,

if he / she secures not less than 40% of marks, the Internal assessment and the University examinations

(External) put together, provided a minimum of 40% of marks secured in the University examination

(External) and a minimum of 40% in aggregate marks in a paper / practical / and Mini Project.

8. CLASSIFICATION OF SUCCESSFUL CANDIDATES

a) Core Course ( consist of (a) Main subject (b) Allied subjects (c) Application Oriented subjects

related to the main subject of study and practical etc. if any).

Successful candidates passing the examinations for core courses together and securing the marks

(i) 60 percent and above, (ii) below 60% percent in the aggregate shall be declared to have passed

the examination in the FIRST and SECOND class respectively.

b) Ranking

Candidates who pass all the examinations prescribed for the course in the FIRST APPEARANCE

ITSELF ALONE are eligible for Ranking / Distinction.

9. EXAMINATION

The semester examinations will ordinarily be conducted during November and April of

each academic year. All practical Examinations will be conducted by internal and external

examiners appointed by the University. The maximum marks for theory will be 100 comprising 20

marks for internal assessment and 80 marks for the final theory examinations and the maximum

marks for practicals will be 100 comprising 20 marks for internal assessment and 80 marks for the

final practical examinations.

a) PROCEDURES FOR AWARDING MARKS FOR INTENAL ASSESSMENT

THEORY COURSES For regularity (Scoring 80% and above attendance) - 04 Marks For two assignment (Equal weightage) - 06 Marks For two tests to be conducted (Equal weightage) - 10 Marks --------------- Total - 20 Marks --------------- PRACTICAL COURSES For regularity and satisfaction - 05 Marks Completion of all Experiments prescribed for the course - 05 Marks For model Examination at the end of the Semester - 10 Marks -------------- Total - 20 Marks --------------

b) SCHEME OF EXAMINATION FOR THEORY (MAXIMUM 80 MARKS) Part – A Ten Questions to be answered 10 x 2 marks = 20 Marks - Two questions from each unit Part – B Five Questions to be answered - Two questions from each unit in 5 * 6 marks = 30 Marks

either or pattern Part – C Three questions to be answered out of five questions - One question from each unit 3 * 10 marks = 30 Marks ------------- Total = 80 Marks -------------

C) SCHEME OF EXAMINATION FOR PRACTICALS The external examiner appointed by Controller of Examination will prepare a question paper on

the spot with the help of the Internal Examiner appointed by the Head of the Institution.

10. REQUIREMENTS FOR PROCEEDING TO SUBSEQUENT SEMESTER

a) Candidates shall register their names for the first semester Examination after

the admission in the UG Courses.

b) Candidates shall be permitted to proceed from the first semester up to Final semester

irrespective of their failure in any of the semester examinations subject to the condition that

the candidates should register for all the arrear subjects of earlier semesters along with current

semester subjects.

c) Candidates shall be eligible to go to subsequent semester, only if they earn sufficient attendance

as prescribed therefore by the University from time to time. In the other cases, due to any

extraordinary circumstance such as medical grounds, such candidates who shall produce

medical certificate issued by the Authorized Medical Attendant (AMA), duly certified by the

Head of the Institution, shall be permitted to proceed to the next semester and to complete the

course of study. Such candidates shall have to repeat the missed semester by rejoining after

completion of final semester of the course, after paying the fee for the break of study as

prescribed by the university from time to time.

10. TEMPORARY BREAK OF STUDY FROM A PROGRAMME.

a) Candidate is not normally permitted to temporarily break the study. However if a candidate

intends to temporarily discontinue the programme in the middle for valid reasons (such as

accident or hospitalization due to prolonged ill health) and to rejoin the programme in a later

year he/she shall apply to the Head of the Institution in advance but not later than the last date

for registering for the final examinations of the year in question. Such applications should be

routed through the Head of the Department and the Head of the Institution stating the reasons

for break of study.

b) The candidate permitted to rejoin the programme after the break shall be governed by the

rules and regulations in force at the time of rejoining.

c) The duration specified for passing all the courses for the purpose of classification vide (clause

3) shall be increased by the period of such break of study permitted.

d) The total period for completion of the programme reckoned from, the commencement of the

first semester to which the candidate was admitted shall not exceed the maximum period

specified in clause irrespective of the period of break of study in order that he/she may be

eligible for the award of the degree (vide clause 3)

e) If any student is detained for want of requisite attendance, progress and good conduct, the

period spent in that semester shall not be considered as permitted ‘Break of Study’ and clause

10 is not applicable for this case.

12. DISCIPLINE Every student is required to observe disciplined and decorous behavior both inside and

outside the college and not to indulge in any activity which will tend to bring down the

prestige of the University/College. Boys should wear decent dresses. No casual wear like T-

shirts or jeans pant is permitted. Girls shall wear decent dresses like Churidars with

Thuppattas and sarees.

13. REVISON OF REGULATION AND CURRICULAM

The University may from time to time revise, amend or charge the regulations, scheme of

examinations and syllabi as found necessary.

FACULTY OF SCIENCE AND HUMANITIES S.R.M. UNVERSITY

FOUNDATION COURSE- ENGLISH FIRST YEAR AMENDED SYLLABUS ( I – SEMESTER)

COMMON TO B.Sc.,/ B.B.A/B.Com/ M.Sc.,/ CT Code: LAE 102 PROSE : A GALAXY OF PRECIOUS PROSE: (DETAILED)

1. Wordly Wisdom - The Earl of Chesterfield 2. University Days - James Thurber 3. The Model Millionnaire - Oscar Wilde 4. On Forgetting - Robert Lynd 5. Weather - C.V.Raman

POETRY : HARMONY (DETAILED )

1. The Solitary Reaper - William Wordsworth 2. Stopping by Woods on a

Snowy Evening – Robert Frost 3. If - Rudyard Kipling 4. On His Blindness - John Milton 5. The Highwayman - Alfred Noyes

SHORT STORY : POPULAR SHORT STORIES ( NON –DETAILED) 1. A Cup of Tea - Katherine Mansfield 2. The Open Window - H.H.Munro ( “Saki”) 3. The Gift of Magi - O.Henry

4. The Ant and the Grasshopper –W. Somerset Maugham 5. The Dying Detective - Sir Arthur Conan Doyle GRAMMAR : 1. FUNCTIONAL ENGLISH

• Tense • Active Voice • Passive Voice • Transformation of Sentence • Agreement of subject with verb

2. Vocabulary

• Antonyms • Synonyms • Suffix • Prefix • One word Substitution • Odd one out

3. Letter Writing 4. Reading Comprehension BOOKS RECOMMENDED

1. Galaxy of English Prose, Ed. Dr.B.Symala Rao, Blackie Books,Madras. 2. An Anthology of Poems, Harmony, Ed. By Biyot K. Tripathy. 3. Popular Short Stories.

FACULTY OF SCIENCE AND HUMANITIES S.R.M. UNVERSITY FOUNDATION COURSE- ENGLISH SEMESTER – I Time : 3 hrs Code: LAE 102 Marks : 80 SECTION –A (5 x 2 = 10) I .Annotate any five of from the following choosing atleast two from each part : PART –A ( 4 from Poetry) PART_B ( 4 from Prose) SECTION –B (2 x 8 = 16) II. Answer any one of the following from each group in about 200 words:

From Poetry ( either or Choice) a) From Prose ( -do-)

III. Answer any two of the following in about 200 words each (2 x 8 = 16)

b) Short Stories (3 Essays) SECTION –C

IV. 1. Do as Directed (5 x 2 =10) 2. Vocabulary

• Write the Antonyms of the following words (2 x 1 = 2)

• Write the Synonyms of the following words (2 x 1 = 2) • Add Prefix (2 x 1 = 2) • Add Suffix (2 x 1 = 2) • One word substitution (2 x 1 = 2) • Find the odd one out (2 x 1 = 2)

3. Letter Writing (1 x 6 = 6) 4. Reading Comprehension (5 x 2 = 10)

FACULTY OF SCIENCE AND HUMANITIES S.R.M UNIVERSITY

Foundation Course- ENGLISH FIRST YEAR AMENDED SYLLABUS (II- SEMISTER)

COMMON TO B.Sc/ B.B.A/B.Com/ M.Sc/ CT Code: LAE 202 PROSE : A GALAXY OF PRECIOUS PROSE: (DETAILED)

1. An Astrologer’s Day - R.K. Narayan 2. The Curse of Untouchabilty - M.K. Gandhi 3. India and Democracy - Dr.B.R. Ambedkar 4. Hazards of Sensual Drugs - Hardin B Jones 5. What I Cherish Most - RT. Honarable Srinivasa Sastri

POETRY : HARMONY (DETAILED )

1. Daffodils - William Wordsworth 2. All the World’s a Stage -William Shakespeare 3. La-Belle Dame Sans Merci -John Keats 4. Ozymandias -P.B.Shelly 5.Death the Leveller -James Shirley

SHORT STORY : POPULAR SHORT STORIES ( NON –DETAILED)

1. The Gateman’s Gift -R.K Narayan

2. The Necklace -Guy De Maupassant

3. How much Land does a Man Need? -Leo Tolstoy 4. The World Renowned Nose -V.M. Basheer 5. Monal Hunt -Manohar Malgonkar GRAMMAR : 1. FUNCTIONAL ENGLISH

• Articles • Preposition

• Conditional clauses • Direct Speech • Indirect Speech

2. Vocabulary

• Homonyms • Homophones • Identify the Parts of Speech • Sentence formation • Fill up the blanks • Choose the appropriate words

3. Creative Writing 4. Non-Verbal Task BOOKS RECOMMENDED

4. Galaxy of English Prose, Ed. Dr.B.Symala Rao, Blackie Books,Madras. 5. An Anthology of Poems, Harmony, Ed. By Biyot K. Tripathy. 6. Popular Short Stories.

FACULTY OF SCIENCE AND HUMANITIES S.R.M. UNVERSITY

FOUNDATION COURSE- ENGLISH SEMESTER –II

Time : 3 hrs Code: LAE 202 Marks : 80 SECTION –A (5 x 2 = 10) I .Annotate any five of from the following choosing atleast two from each part : PART –A ( 4 from Poetry) PART_B ( 4from Prose) SECTION –B (2 x 8 = 16) II. Answer any one of the following from each group in about 200 words:

c) From Poetry ( either or Choice) d) From Prose ( -do-)

III. Answer any two of the following in About 2000 words each (2 x 8 = 16)

e) Short Stories (3 Essays)

SECTION –C

IV. 1. Do as Directed (5 x 2 =10) 2. Vocabulary

• Write the homophone of the following words (2 x 1 = 2)

• Write the homonym of the following words (2 x 1 = 2) • Fill in the blanks with suitable given words in the bracket (2 x 1 = 2) • Identify the Parts of Speech (2 x 1 = 2) • Make a sentence of your own with the given word (2 x 1 = 2) • Choose the right word (2 x 1 = 2)

3. Creative Writing (1 x 6 = 6) 4. Non-Verbal Task (5 x 2 = 10)

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ºîô¢ ð¼õñ¢ - «îó¢¾ º¬ø

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¹øñî¤ð¢ð¦ì¢´î¢ «îó¢¾ 80 ñî¤ð¢ªðí¢è÷¢ õ¤ù£î¢î£÷¢ Ü¬ñð¢¹

õ¤ù£ð¢ð¤ó¤¾ õ¤ù£è¢è÷¢ Þòô¢¹ ñî¤ð¢ªðí¢ 1. å¼ ªê£ô¢ (Ü)

å¼ ªî£ìó¤ô¢ õ¤¬ìò÷¤î¢îô¢

ðî¢¶ õ¤ù£è¢è÷¢ à÷¢÷ù. õ¤´îô¢ õ£ò¢ð¢ð¤ô¢¬ô (ªñ£ö¤ Üø¤ºèñ¢ 3; Þôè¢è¤ò õóô£Á 4; Þôè¢è¤òñ¢ 3)

10 x 1 = 10

2. Þìñ¢ ²ì¢®ð¢ ªð£¼÷¢ õ¤÷è¢èñ¢ î¼îô¢

Þôè¢è¤òð¢ ð°î¤ò¤ô¢ ñì¢´ñ¢ ð£ìô¢ Ü®è÷¤ô¢ â´è¢èð¢ð´ñ¢ ã¿ õ¤ù£è¢è÷¤ô¢ äï¢îÂè¢° õ¤¬ìò÷¤è¢è «õí¢´ñ¢. (ê¤ø¢ø¤ôè¢è¤òñ¢ 3; èõ¤¬î 4).

5 x 3 = 15

3. Þ¼ ðè¢èé¢èÀè¢°÷¢ õ¤¬ìò÷¤î¢îô¢

ã¿ õ¤ù£è¢è÷¢. ªñ£ö¤ Üø¤ºèñ¢, Þôè¢è¤ò õóô£Á Ýè¤òõø¢ø¤ô¤¼ï¢¶ îô£ Þóí¢´ õ¤ù£è¢è÷¢; Þôè¢è¤òð¢ ð°î¤ò¤ô¤¼ï¢¶ Íù¢Á õ¤ù£è¢è÷¢ Ü¬ñ»ñ¢. Þõø¢ø¤ô¢ äï¢îÂè¢° õ¤¬ìò÷¤è¢è «õí¢´ñ¢.

5 x 6 = 30

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Þôè¢è¤ò õóô£ø¢Áð¢ ð°î¤ò¤ô¤¼ï¢¶ Þ¼ õ¤ù£è¢è÷¢ Üô¢ô¶ õ£ò¢ð¢ð¤ô¢

1 x 10 =

«èì¢èð¢ð´ñ¢. ã«îÂñ¢ å¼ õ¤ù£õ¤ø¢° õ¤¬ìò÷¤è¢è «õí¢´ñ¢.

10

5. ªñ£ö¤î¢î¤øù¢ ªñ£ö¤î¢î¤øù¢ ðò¤ø¢ê¤ò¤ù¢ Ü®ð¢ð¬ìò¤ô¢ äï¢¶ ð°î¤ò¤ô¤¼ï¢¶ «èì¢èð¢ðì¢´ Íù¢Á õ¤ù£è¢èÀè¢° õ¤¬ì è£í¢ðî£è Ü¬ñ»ñ¢.

3 x 5 = 15

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ð°î¤ : 3. Þîö¤òô¢ - ðò¤ø¢ê¤

1. î¬ôòé¢èñ¢ â¿¶îô¢ 2. Ëô¢ ñî¤ð¢¹¬ó â¿¶îô¢ 3. ï¤èö¢ê¢ê¤¬òê¢ ªêò¢î¤ Üø¤è¢¬èò£è¢°îô¢ 4. õ£êèó¢ è®îñ¢ 5. ê£î¬ùò£÷¬ó «ïó¢è£íô¢ 6. è¬ô õ¤ñó¢êùñ¢ (î¤¬óð¢ðìñ¢, ï£ìèñ¢, ªî£¬ôè¢è£ì¢ê¤)

Þóí¢ì£ñ¢ ð¼õñ¢ - «îó¢¾ º¬ø

1, Üèñî¤ð¢ð¦ì¢´î¢ «îó¢¾ 20 ñî¤ð¢ªðí¢è÷¢ ðò¤ø¢ê¤è¢ èì¢´¬ó -05 ñ£î¤ó¤î¢ «îó¢¾ (ñ) è¼î¢îóé¢° -10 õ¼¬èð¢ ðî¤¾ -05

¹øñî¤ð¢ð¦ì¢´î¢ «îó¢¾ 80 ñî¤ð¢ªðí¢è÷¢ õ¤ù£î¢î£÷¢ Ü¬ñð¢¹

õ¤ù£ð¢ð¤ó¤¾ õ¤ù£è¢è÷¢ Þòô¢¹ ñî¤ð¢ªðí¢ 1. å¼ ªê£ô¢ (Ü)

å¼ ªî£ìó¤ô¢ õ¤¬ìò÷¤î¢îô¢

ðî¢¶ õ¤ù£è¢è÷¢ à÷¢÷ù. õ¤´îô¢ õ£ò¢ð¢ð¤ô¢¬ô (Þôè¢è¤ò õóô£Á 6; Þôè¢è¤òñ¢ 4)

10 x 1 = 10

2. Þìñ¢ ²ì¢®ð¢ ªð£¼÷¢ õ¤÷è¢èñ¢ î¼îô¢

Þôè¢è¤òð¢ ð°î¤ò¤ô¢ ñì¢´ñ¢ ð£ìô¢ Ü®è÷¤ô¢ â´è¢èð¢ð´ñ¢ ã¿ õ¤ù£è¢è÷¤ô¢ äï¢îÂè¢° õ¤¬ìò÷¤è¢è «õí¢´ñ¢. (êé¢èñ¢ 3; ï¦î¤ 2; ðè¢î¤ 2)

5 x 3 = 15

3.

Þ¼ ðè¢èé¢èÀè¢°÷¢ õ¤¬ìò÷¤î¢îô¢

ã¿ õ¤ù£è¢è÷¢ «èì¢èð¢ð´ñ¢. Þõø¢ø¤ô¢ äï¢îÂè¢° õ¤¬ìò÷¤è¢è «õí¢´ñ¢. (Þôè¢è¤òñ¢ 4; Þôè¢è¤ò õóô£Á 3)

5 x 6 = 30

4.

èì¢´¬ó õ®õ¤ô¢ õ¤¬ìò÷¤î¢îô¢

Þôè¢è¤ò õóô£ø¢Áð¢ ð°î¤ò¤ô¤¼ï¢¶ Þ¼ õ¤ù£è¢è÷¢ Üô¢ô¶ õ£ò¢ð¢ð¤ô¢ «èì¢èð¢ð´ñ¢. ã«îÂñ¢ å¼ õ¤ù£õ¤ø¢° õ¤¬ìò÷¤è¢è «õí¢´ñ¢.

1 x 10 = 10

5.

Þîö¤òô¢

Þîö¤òô¢ ðò¤ø¢ê¤ò¤ù¢ Ü®ð¢ð¬ìò¤ô¢ äï¢¶ ð°î¤ò¤ô¤¼ï¢¶ õ¤ù£è¢è÷¢ «èì¢èð¢ðì¢´

3 x 5 = 15

ðò¤ø¢ê¤ Íù¢Á õ¤ù£è¢èÀè¢° õ¤¬ì è£í¢ðî£è Ü¬ñ»ñ¢.

SRM UNIVERSITY FACULTY OF SCIENCE AND HUMANITIES

Foundation Course – Hindi

Common to all UG / PG Courses First Year Syllabus – First Semester PAPER I – PROSE, FUNCITIONAL HINIDI, LETTER WRITING AND TRANSLATION

1. PROSE: HINDI GADYAMALA – Baddte Shore ke Gaharatha Sankat, Yuvavom se, Sabhyata Ka Rahasya, Naya samaj, Tooti, Huyi, Jindagi, Computer: Ek Nayi Dastak only by Prof. Syed Rahamathullah, Pornima Prakasham, 4/7 B, Begam 3rd Street, Chennai – 14.

2. FUNCTIONAL HINDI, LETTER WRITING : Students are expected to know

the office and Business Procedure, Administrative and Business Correspondence. (Prayojanamulak Hindi) (Pratham Sanskaran – 2006)

3. TRANSLATION : Passage practice both English to Hindi and Vice-versa

BOOKS FOR REFERENCE :

(1) FUNCTIONAL HINDI, LETTER WRITING : Prayojanamulak Hindi by Prof. Syed Rahamathullah, Vani Prakasham, 21/A, Dariya Ganj, New Delhi – 110 002.

QUESTION PAPER PATTERN (EXTERNALS) Time : 3 Hrs. Maximum 80 Marks

SECTION A (10 x 3= 30) 1 to 6 Short question and Answers from Prose 7 Equivalent Administrative and Business Terminology from English to Hindi 6 out of 10 8 Equivalent Administrative and Business Terminology from English to Hindi 6 out of 10

9 Equivalent Official Phrases two out of four from English to Hindi 10 Equivalent Official Phrases two out of four from English to Hindi

SECTION B (25 Marks)

Part I Write any three Annotations out of 5 (3 x 5 = 15)

(Q.No. 11 to Q.No. 15 – from prose) Part II Write any two Letter Writings (2 x 5 = 10) (Q.No.16 to Q.No.18)

SECTION C (25 Marks)

19. One Essay ( Either…… or type) from Pros (5 Marks) 20. Translation Passage from English to Hindi (10 Marks) 21. Translation Passage from Hindi to English (10 Marks) INTERNAL MARKS : 20 SRM UNIVERSITY FACULTY OF SCIENCE AND HUMANITIES Foundation Course – Hindi Common to all UG / PG Courses First Year Syllabus – Second Semester PAPER II – DRAMA, STRORY AND GENERAL ESSAY

1. DRAMA : EKANKI RATHNAKAR – Detailed study of Deepadan, Dushajar, Balaheen, Yah Meri janma bhoomi hai, my bhee manav hun only by Dr. Sridhar Singh, Vani Prakasham, 21-A, Dariya Ganj, New Delhi – 1.

2. STORY : KATHA MADHURI – Detailed study of Mukthidhan, Tayee, Meravathan, Aadmi Ka bachcha, Papi pet only by Dr. C. Annapurna, Rajeswari Publications 4/3, Mothilal Street, T. Nagar, Chennai – 17.

3. GENERAL ESSAY : students are expected to deliver their over all skill in the language in a systematic and grammatical manner. Topices can cover subject like Environmental Science, Topical issues and Imaginative/Creative.

BOOKS FOR REFERENCE :

(1) GENERAL ESSAY : NIBANDH MANJUSHA by Dr. Sategiri and Dr. Agrawal published by Vinod Pusthak Mandir, Agra – 2 (Tittles 5,7,8,18,19,22,23,27,30,31, 34,35,37,38 and 40).

QUESTION PAPER PATTERN (EXTERNAL) Time : 3 Hrs Maximum 80 Marks

SECTION A (10 x 3= 30) 1 to 5 Short Question and Answers from Drama 6 to 10 Short Question and Answers from Story

SECTION B (25 Marks) 11 to 15 Write any three Annotations only from Drama (3 x 5 = 15 ) 16 to 18 Write any two Character sketch only from Story (2 x 5 = 10)

SECTION C (25 Marks) 19 Write any one composition from the topics given below (5 Marks) 20 Essay or Evaluation (Either………..Or type) from Story (10 Marks) 21 Essay or Evaluation (Either………..Or type) from Drama (10 Marks) INTERNAL MARKS : 20

FRENCH LANGUAGE PHASE I SEMESTER I 2008-2009

TEXT-BOOK:

APPRENONS LE FRANCAIS: VOLUME I

( TEXT AND EXERCISE) ATUL GUPTA

SYLABUS:

OBJECTIVE:

TO ACQUIRE BASIC KNOWLEDGE IN FRENCH ,WITH COMMUNICATION.

INTRODUCTION AND PRONUNCIATION:

ABOUT FRANCE— CULTURE AND CIVILISATION,LETTERS OF THE FRENCH ALPHABETS . PRONUNCIATION,GREETINGS,WISHING,THANKING AND BIDDING GOOD BYE,INTRODUCING ONESELF. CARDINAL NUMBERS: 1 TO 100. DAYS OF THE WEEK,MONTHS OF THE YEAR THE INDEFINITE AND DEFINITE ARTICLES GRAMMAR:

BASIC VERBES:

AVOIR; ETRE; ALLER; FAIRE PRESENT TENSE ( AFFIRMATIVE) QUALITATIVE ADJECTIVES ( COLOURS AND NATIONALITIES) CONVERSATION AND LISTENING

:

FIRST GROUP ‘ER’ VERBES; MEMBERS OF THE FAMILY.

QUESTION PATTERN FOR SEMESTER I BASED ON THE BOOK APPRENONS LE FRANCAIS VOLUME I

SRM UNIVERSITY UG COURSES MARKS; 80 I.ECRIVEZ EN FRANCAIS: 10 X 1 = 10 1.GOOD NIGHT 2.HELLO 3.SEE YOU TOMORROW 4.THANK YOU 5,GOOD BYE 6.SIR 7.MISS 8.GOOD MORNING 9 YES 10.MRS. II.ECRIVEZ LES NOMBRES EN LETTRES: 10 X 1 = 10 1.20 2).30 3).45 4).57 5).71 6).80 7).92 8).96 9).99 10).100 III.METTEZ LES ARTICLES INDEFINIS; 10 X 1 = 10 1.------TROUSSE 2.----- CRAYON 3.------ CAHIERS 4.------- FLEURS 5.------- CARTABLE 6.------- GOMME 7------- BALLON 8.------- TOMATES 9-------- FILLE 10.-----TAILLE-CRAYON. IV.METTEZ LES ARTICLES DEFINIS: 10 X 1 =10 1.------COPINE 2.-------- OISEAU 3.------- LIVRES 4.------ TABLEAU 5.------- AVION 6.----- SPORT 7.----- HOMME 8.--------- GATEAUX

9.-------- FEMMES 10.--------GLACE. V.REJOIGNEZ A ET B 10 X 1 = 10 A B 1.LUNDI A) HAVE A GOOD WEEK END 2.AOUT B) MONDAY 3.ROUGE C) WHITE 4.BON ANNIVERSAIRE D)RED 5.DIMANCHE E) HAPPY NEW YEAR 6.MAI F)SUNDAY 7.NOIR G)AUGUST 8.BONNE ANNEE H) MAY 9.BLANCHE I) HAPPY BIRTHDAY 10.BON WEEK END J)BLACK VI.METTEZ AU PLURIEL: 5 X 1 = 5 1.C’EST UNE FILLE 2.C’EST UN CARTABLE 3.IL AIME LA FILLE 4.JE REGARDE LA TELEVISION 5.IL A UNE GLACE. VII.COMPLETEZ AVEC LE VERBE ALLER; 5 X 1 = 5 1.DEMAIN,JE------------- AU CINEMA. 2.AUJOURD;HUI, TU ---------- A L’ECOLE 3.NOUS -------------- A LA MAISON 4.CAROLINE ,ELLE---------- A L’ECOLE. 5.VOUS-------- A LA PLAGE? VIII.COMPLETEZ AVEC LE VERBE AVOIR: 5 X 1= 5 1.J’------- UN STYLO 2.TU ------ DES STYLOS 3.IL ----- UN LIVRE 4.ELLE ----- DIX ANS 5.NOUS ------- DES CAHIERS. IX.COMPLETEZ AVEC LE VERBE ETRE: 5 X 1=5 1.JE ------- AMERICAIN 2.TU ------ FRANCAIS 3.IL------ITALIEN 4.NOUS -------- ITALIENS 5.ILS----------- INDIENS X. REPONDEZ AUX QUESTIONS: 5 X 2 = 10 1.QUEL AGE AS-TU? 2.COMMENT ALLEZ-VOUS? 3.OU HABITES-TU? 4.Il Y A COMBIEN DE JOURS DANS UNE SEMAINE? 5COMBIEN D’AMIS AVEZ-VOUS?

FRENCH LANGUAGE PHASE II SEMESTER II 2008-2009

TEXT-BOOK:

APPRENONS LE FRANCAIS: VOLUME I I

( TEXT AND EXERCISE) ATUL GUPTA

SYLABUS:

OBJECTIVE:

TO ACQUIRE BASIC KNOWLEDGE IN FRENCH ,WITH COMMUNICATION.

INTRODUCTION AND PRONUNCIATION:

ABOUT FRANCE— CULTURE AND CIVILISATION CARDINAL NUMBERS: 1 TO 10,000 THE INDEFINITE AND DEFINITE ARTICLES PARTITIVE ARTICLES; GRAMMAR:

BASIC VERBES: ER & IR

PARLER; FINIR;JETER;COMMENCER PRESENT TENSE , AFFIRMATIVE & NEGATIVE INTERROGATIVE SENTENCES. CONTRAIRES ADJECTIF POSSESSEIF & DEMONSTRATIF PARTS OF THE BODY.

QUESTION PATTERN FOR SEMESTER II BASED ON THE BOOK APPRENONS LE FRANCAIS VOLUME II

SRM UNIVERSITY UG COURSES MARKS; 80 I.ECRIVEZ EN ANGLAIS: 10 X 1 = 10 1.LA TETE 2.LES YEUX 3.LE GENOU 4.LES MAINS 5,LA BOUCHE 6.LES DOIGHTS 7.LE NEZ 8.LE DOS 9 LE COU 10.L’ESTOMAC. II.CONJUGUEZ LES VERBES DONNEE : 10 X 1 =10 1. JE ----------------( DETESTER ) LE THE 2 ELLE ------------ ( AVOIR ) UNE BELLE MAISON 3. NOUS ------------ ( MANGER ) LE DINER 4.ILS ------------ (CHOISIR) UN BON REPAS. 5. ELLE --------- ( JETER ) LES JOURNAUX. 6. VOUS ---------- (ETRE ) DANS LA CLASSE 7. IL ------------- ( REMPLIR ) LA FICHE 8. NOUS ----------- ( COMMENCER ) LE TRAVAIL 9. ILS --------- ( ALLER) AU CINEMA 10. TU -------- ( REGARDER ) LA TELEVISION. III.METTEZ AU NEGATIVE: 10 X 1 = 10 1.ELLE A UNE GRANDE VOITURE 2.C’EST LE LIVRE DE JULIEN 3.J’AIME LA MUSIQUE 4.IL Y A DES ETUDIANTS DANS LA CLASSE. 5.VOUS PARLEZ ESPAGNOLE 6.ILS JOUENT DANS LE JARDIN. 7 LA FILLE A UN VELO. 8.C’EST UN STYLO NOIR. 9.IL Y A DES CREPES DANS LA FOUR.

10.NOUS MANGEONS DES ESCARGOTS.. IV.METTEZ LES ACCENTS; 10 X 1 =10 1. PERE, 2.MERE 3.FEVRIER 4.FRERE 5.REGLE 6.FENETRE 7.GARCON 8.HOPITAL 9.CHERE 10.DESOLEE. V.REJOIGNEZ A ET B 10 X 1 = 10 A B 1.LE 14 JUILLET A)HYMNE PATRIOTIQUE 2.PARIS B) LA MONNAIE EUROPEENNE 3.LE DRAPEAU FRANCAIS C) LA FETE NATIONALE 4.LA TOUR EIFFEL D)LA VILLE CAPITALE 5.LA MARSEILLAISE E) BLEU,BLANC,ROUGE 6.L’EURO F) UN MONUMENT 7.JEANNE D’ARC G) HEROINE DE FRANCE 8.HIVER H) PAYS HEXAGONE 9.FRANCE I) UN FLEUVE 10.LA LOIRE J) SAISON VI.METTEZ LES ARTICLES INDEFINIS: 5 X1 = 5 1.------- FILLE 2.------- CARTABLE 3.-------- OISEAUX 4.-------- GATEAU 5.-------- IMAGES VII.METTEZ LES PHRASES EN INTERROGATIVE: 5 X 1 = 5 1.IL VIENT DE PARIS.. 2.VOUS APPRENEZ LA LANGUE FRANCAISE. 3.ILS VEULENT DU GATEAU AU CHOCOLAT 4.TU VAS AU CINEMA. 5. IL Y A UNE TABLE. VIII.METTEZ LES ARTICLES PARTITIFS; 5 X 1= 5 1.JE BOIS ------ CAFÉ NOIR. 2.ELLE AIME -------SALADE 3.NOUS MANGEONS -------------- VIANDE 4.ELLE BOIT -------- EAU 5.ILS MANGENT ---------- FRUITS. IX.METTEZ LES PHRASES AU FEMININ; 5 X 1=5 1.IL EST INDIEN 2C’EST UN BON ETUDIANT 3.IL EST GROS 4.J’AI UN PETIT FRERE. 5.IL EST FRANCAIS. X. REPONDEZ AUX QUESTIONS: 5 X 2 = 10 1.NOMMEZ DEUX VILLES EN FRANCE 2.NOMMEZ DEUX VINS EN FRANCE 3.NOMMEZ DEUX FROMAGES EN FRANCE 4.NOMMEZ DEUX PAYS D’EUROPE 5 NOMMEZ DEUX ECRIVAINS FRANCAIS.

BUSINESS COMMUNICATION UNIT I Definition – Methods – Types – Principles of effective Communication – Barriers to Communication – Business Letter – Layout. UNIT II Kinds of Business Letters : Interview – Appointment – Acknowledgement – Promotion – Enquiries – Replies – Orders – Sales – Circular – Complaints. UNIT III Bank Correspondence – Insurance Correspondence – Agency Correspondence – Correspondence with Shareholders, Directors. UNIT IV Reports Writing – Agenda, Minutes of Meeting – Memorandum – Office Order – Circular – Notes. UNIT V Modern Forms of Communication: Fax – e-mail – Video Conferencing – Internet – Websites and their use in Business. TEXT BOOK

Essentials of Business Communication – Rajendra Pal & J.S. Korlahalli

Business Communication – Ragunathan and Santhanam

REFERENCE BOOKS

1. Communication for Business – Shirley Taylor

2. Business Communication Today - Bovee, Thill, Schatzman

3. Advanced Business Communication - Penrose, Rasbery, Myers

4. Doing Business on the Internet – Simon Collin

5. Business Communication – Process and Product – Mary Ellen Guffey

FINANCIAL ACCOUNTING

UNIT I Meaning and scope of Accounting, Basic Accounting Concepts and Conventions – Objectives of Accounting – Accounting Transactions – Double Entry Book Keeping – Journal, Ledger, Preparation of Trial Balance – Preparation of Cash Book. UNIT II Preparation of Final Accounts of a Sole Trading Concern – Adjustments – Closing Stock, Outstanding and Prepaid items, Depreciation, Provision for Bad Debts, Provision for Discount on Debtors, Interest on Capital and Drawings – Preparation of Receipts and Payments Account, Income & Expenditure Account and Balance Sheet of Non Trading Organizations (simple problems) UNIT III Classification of errors – Rectification of errors – Preparation of Suspense Account. Bank Reconciliation Statement (Only simple problems). UNIT IV Depreciation – Meaning, Causes, Types – Straight Line Method – Written Down Value Method (Change in Method excluded). Insurance claims – Average Clause (Loss of stock only) UNIT V Single Entry – Meaning, Features, Defects, Differences between Single Entry and Double Entry System – Statement of Affairs Method – Conversion Method (Only simple problems) TEXT BOOK 1. T.S. Reddy & A. Murthy – Financial Accounting – Margham Publications – Chennai 2. R.L Gupta & V.K Gupta – Advanced Accounting – Sultan Chand – New Delhi REFERENCE BOOKS:

1. Shukla & Grewal – Advanced Accounting – S Chand – New Delhi 2. Jain & Narang – Financial Accounting P.C. Tulsian – Financial Accounting S. Parthasarathy and A. Jaffarulla, Kalyani Publishers – Financial Accounting R.L. Gupta & Radhaswamy – Advanced Accounting – Volume 1.

FUNDAMENTALS OF COMPUTERS & PC SOFTWARE UNIT I

Introduction to Computer Systems – History and Applications of Computers in Business.- Types of Computers – Generation of Computers – Hardware and Software – Machine Language –Assembly Language - High Level Language – Data Representation. UNIT II

Concept of Micro – mini and Mainframe Computer. - Units of a Computer CPU – Memory unit. Arithmetic Logic Unit – Control unit – Input Devices – Keyboard – Visual Display Terminal – Graphical Devices – Keyboard – Visual Display Terminal – Graphical Devices – Storage units – Magnetic Disk units – Floppy Disks – Compact Disks – Printers plotters. UNIT III

An overview of operation system – Single user systems – Multi user Systems – Assembler – Translator – Complier – Different Computer Language – Computer Packages – Program – Steps in Developing a program – Algorithm – Flow chart – Examples. UNIT IV

MS-Office : (a) MS-Word (b) MS-Excel (c) Power Point (d) Out-Look-MS-Access. UNIT V

Steps involved in selection of a Computer system. Application and Communication facilities of Computers in Business – Tele shopping – Tele-working – e-mail – Internet – E-Commerce – Multimedia Applications REFERENCE BOOKS :

Computer Applications in Business and Management – Margham Publications – Ananthi Sheshasayee, G. Sheshasayee.

MANAGERIAL ECONOMICS

UNIT I

Introduction – Natural & Scope of Managerial Economics – Significance of Managerial Economics. UNIT II

Demand Analysis – Basic Concepts and Tools for Analysis of Demand – Demand forecasting.

UNIT III

Cost Concepts and Cost Analysis – Production Function – Cost Price – Output Relations. UNIT IV

Price and Output Decisions under different Market Structures Perfect Competition – Monopoly – Monopolistic Competition – Oligopoly – Pricing Policy – Pricing Methods and Approaches – Product Line Pricing – Price Forecasting. UNIT V

Nature of Profit – Management of Profit - Profit Policies – Profit Planning and Forecasting - Managerial Economics in the Context of Globalization. TEXT BOOKS 1. Managerial Economics - Sankaran REFERENCE BOOKS: Spencer M.K. - Managerial Economics.

Mote & Paul - Managerial Economics.

Varshney & Maheswari. - Managerial Economics

MANAGEMENT PRINCIPLES UNIT I Introduction: Concept, nature, process and significance of management; Managerial roles and Skills; Development of management through; Classical and neo – classical systems; Contingency approaches: - Robert Owen, Taylor Fayol, and Elton Mayo. UNIT II Planning – Nature – Importance – Forms – Types – Steps in Planning – Objectives – Policies – Procedures and Methods – Nature and Types of Policies – Decision Making – Process of Decision making – Types of Decisions – Problems involved in Decision – making. UNIT III Organizing – Types of Organization (Line and Staff, Committees, Projects, Matrix) – Organizational structure – Span of Control – Departmentalization – Informal Organization. UNIT IV Authority – Delegation – Decentralization – Difference between authority and power – Uses of authority – Distinction between Centralization decentralization – Responsibility – Meaning and functions of Staffing – Nature, Purpose and Scope of Directing. UNIT V Co-ordination – Need for Co-ordination – Types – Techniques – Distinction between co-ordination and co-operation – Requisites for excellent Co-ordination- Controlling – Meaning, importance and Types of Control -Control Process TEXT BOOKS.

1. Management Principles – C. B Gupta 2. Principles and Practices in Management – L.M Prasad 3. Business Management – Dinkar Pagare

REFERENCE BOOKS:

1. P.C. Tripathi & P.N. Reddy – Principles of Management.

2. Weihrich and Koontz – Essentials of Management; Tata McGraw

3. L.M. Prasad – Principles of Management

MANAGEMENT INFORMATION SYSTEM

UNIT I Definition of Management Information System – MIS support for planning, organizing and controlling – Structure of MIS – Information for decision – making. UNIT II Concept of System – Characteristics of System – Systems classification – Categories of Information Systems – Strategic information system and competitive advantage UNIT III Computers and Information Processing – Classification of Computer – Input Devices – Output devices – Storage devices – Batch and online processing. Hardware - Software.- Database Management Systems. UNIT IV System Analysis and design – SDLC – Role of System Analyst – Functional Information system – Personnel, Production, Material, Marketing. UNIT V Decision Support Systems – Definition. Group Decision Support Systems – Business Process Outsourcing – Definition and function. TEXT BOOK: 1. Management Information System – Dr. S. P Rajagopalan REFERENCE BOOKS: 2. “Management Information Systems”, Prentice – Hall of India – Mudrick & Ross

3. “Management Information Systems”, - Gordan B. Davis

4. “Information Systems Analysis and Design” – Jame A Senn

5. “Management Information Systems” – Prentice – Hall of India, - Sadagopan

6. “Management Information Systems” – CSV Murthy Himalaya publications.

MS-OFFICE LAB MS WORD 1. Text Manipulation 2. Usage of Numbering, Bullets, Footer and Headers. 3. Usage of spell check, and Find & Replace. 4. Text Formatting. 5. Picture insertion and alignment. 6. Creation of documents, using templates. 7. Creation templates. 8. Mail Merge Concepts. 9. Copying Text & Pictures from Excel. MS-EXCEL 10. Cell Editing. 11. Usage of Formulae and Built-in Functions. 12. File Manipulations. 13. Data Sorting (both number and alphabets). 14. Worksheet Preparation. 15. Drawing Graphics. 16. Usage of Auto Formatting. POWER POINT 17. Inserting Clip arts and Pictures. 18. Frame movements of the above. 19. Insertion of new slides. 20. Preparation of Organization charts. 21. Usage of design templates. MS-ACCESS 23. Creating a table. 24. Displaying the fields. 25. Queries Operation.

26. Create a report. 27. Sorting.

ENVIRONMENT OF BUSINESS UNIT I Business Environment: Meaning – Various environments affecting business – Social Economic; Political and Legal; Culture; Competitive Demographic; Technological and International environments. UNIT II Business and culture: Culture – Elements of culture – Impact of foreign culture – Traditional values and its impact – Change and resistance to change - Caste and communities – Linguistic and Religious groups – Joint Family system. UNIT III Business and Society: Social responsibilities of Business – Responsibilities to shareholders; Responsibility to employees; Responsibility to customer; Responsibility to the community; Responsibility to the Government – Business Ethics – Population – Demographic pattern changes – Standard of living – Urbanization –Migration. UNIT IV Business and Government: State Regulations of business – Industrial Licensing policy – Technology – Indigenous Technology – Import of Technology – Import of Technological changes of business. UNIT V Economic system: socialism – Capitalism - Mixed Economy – Their impact of Business – Public sector, private sector, joint sector – objectives, growth, achievements and failures of public sector in India. TEXT BOOKS 1. Business Environment – Francis Cherunilum REFERENCE BOOKS:

1. Essentials of Business Environments – K. Aswathappa, Himalaya Publishing House.

2. Business and society - Lokanathan and Lakshmi rajan, Emerald Publishers.

3. Economic Environment of Business - M.Adikary, Sultan Chand & Sons.

INTERNATIONAL TRADE UNIT I Difference between Internal and International trade Import of International Trade in the Global Context. UNIT II Theories of Foreign Trade – Absolute, Comparative, Equal cost differences (Adam Smith, Ricardo, Haberler’s Hecksher Ohlin theories only) UNIT III Balance of Trade, Balance of Payment: Concepts, causes of disequilibrium methods to correct disequilibrium: Fixed and Floating exchange rates. UNIT IV International Monetary system: IMF International Liquidity – IBRD UNIT V WTO: and its implications with special reference to India TEXT BOOKS 1. International Economics – Dr. S. Sankaran 2. International Trade – Raj Agarwal REFERENCE BOOKS: International Economics – K.R. Guptha

International Trade - M.L. Jingan

PRODUCTION AND MATERIALS MANAGEMENT UNIT I Production system – Introduction – Production –Productivity – Production management – Objectives – Functions – Scope – Relationship with other functional areas. UNIT II Production planning and control – Routing and scheduling – Dispatching – Maintenance management – Types of maintenance – Breakdown – Preventive – Routine – Maintenance scheduling. UNIT II Work and method study – Importance of work study – Work study procedures – Time study – Human considerations in work study – Introduction to method study – Objectives of method study – Steps involved in method study. UNIT IV Materials management - Definition and function – Importance of materials management. Integrated materials management – The concept – Service function advantages – Inventory control – Function of inventory - Importance – Replenishment stock – Material demand forecasting – MRP – Basis tolls – Inventory control – ABC – VED –FSN analysis – Inventory control of spares and slow moving items – EOQ – EBQ – Stores planning. UNIT V Store keeping and materials handling – Objectives – Function – Store keeping – Stores responsibilities – Location of store house – Centralized store room – Equipment – Security measures – Protection and prevention of stores. TEXT BOOKS 1. Material Management - Varma REFERENCE BOOKS:

1. Muhdnan – Productions and operations management – Macmillan. 2. Dutta - Integrated materials management 3. Veb - Materials management. 4. England & Leenders – Purchasing and materials management 5. Varma - Materials Management. 6. Gupta & Sarma - Mgt of System – Macmillan India Ltd.

ELEMENT OF INSURANCE

UNIT I Introduction to Insurance – Origin, History, Nature of Insurance, Insurance in India, Market potential – Emerging Scenario. - Principles of Insurance, Utmost good faith, Insurable interest, Material faith, Indemnity, proximate cause. UNIT II Insurance Laws and Regulations – Agreement - Insurance Act, LIC Act, GIC Act, IRDA Act, Consumer Protection Act. - Ombudsman. Life Insurance – Selection of Risk and Policy conditions. Risk Management and Reinsurance. Selection of Risks – Computation of Premium. UNIT III Life Insurance Products - Team Insurance - Whole Life – Endowment - Annuities. Insurance Documents – Proposal Forms, Agents Confidential Report, Declaration of Good Health, Medical Report, Policy Form , Policy conditions and privileges – Age Admission, Revival, Loans, Claims. UNIT IV Introduction to General Insurance. - Fire, Motor, Marine, Health, Miscellaneous. Group Insurance Schemes – Group Insurance, Group Gratuity, Superannuation and Pension Plan.- Rural Insurance and Insurance for weaker sections of society. UNIT V Marketing of Insurance Products – Selling Processes. TEXT BOOKS 1. Element of Insurance – A. Murthy 2. Principles and Practice of Insurance – A. Murthy. REFERENCE BOOKS: 1. Life Insurance - Institute of Insurance, Mumbai

2. General Insurance - Institute of Insurance, Mumbai Sharma. R.S. – Insurance : Principles and Practice, 1960 Vora Bombay Arifkhan.M. – Theory and Practice of Insurance (1976) Educational Book House, Aligarh Srinivasan - Principles of Insurance Law (1977) Ramanuj Publisher, Banglore Dr. B. Varadharajan – Insurance : Volume 1and2 (1979) Tamil Nadu Text Book Society

BANKING AND FINANCIAL INSTITUTIONS UNIT I Clarification and types of Banks in India functions of Banks and law relating to Banking, Banking Regulations Act – RBI act and functions of RBI UNIT II Main services of Banks: Acceptance of Deposits and lending. Deposits: Types of Deposits, Marketing of various deposits, Cost of deposits for the Bank, suitable and equitable mix of Time and Demand liabilities (ie) – of deposits. UNIT III Advances: Appraisal of loan proposals – Financial, Technical, Commercial, Managerial. Periodical inspection of securities / hypothecation, Follow-up and Recovery. LCS. Guarantees, Deferred payment, guarantee, co-acceptance, Development risk in case of failure UNIT IV Remittancy of funds by DD, MT, TT, Collection and clearing functions – MICR Cheques, currency chest – Safe custody of items, Lockers, Executor and Trustee functions. Credit card, ATMs. UNIT V Role of financial Institutions in the Economic Scene. Various types of central and state level financial Institutions, organization and status – Development of Financial Institutions. TEXT BOOKS

1. Banking Theory Law and Practice – K.P.M Sundaram, Varshney, Sultan Chand & Sons.

2. Banking and Financial System – B. Santhanam

REFERENCE BOOKS:

1. Finance for Small Scale Industries – C.P. Rao 2. Industrial Finance – Francis Cherunilam Himalaya House. 3. Monetary Economics – M.L. SETH Lakshmi Narain Publishers, Agra. 4. Money, Banking and International Trade – M.C. Vaish Wiley Eastern 5. Financial Management Theory and Practice – Prasanna Chandra, TMH.

DATABASE MANAGEMENT SYSTEM UNIT I Data- Information and Information processing. Secondary storage Devices. UNIT II Files . File organization and file structures. Introduction to DBMS UNIT III Software Development Life cycle (SDLC) and Database Development (DDLC). Introduction to Relational Database Management Systems (RDBMS) UNIT IV Database architecture and data modeling. Entity- Relationship(E-R) Modeling UNIT V Data Normalization , Relational Algebra and Relation Calculus. Data Base Management System Lab

1. EB Bill 2. Pay Bill 3. Inventory Control 4. Mark Statement 5. Hospital Maintenance 6. Hotel Management

TEXT BOOK:

1. Alexis Leon & Mathews Leon . “Database Management Systems”. Leon Vikas Publishing , Chennai , 2002.

REFERENCE BOOKS:

1. Ragu Ramakrishnan & Johannes Gehrke. “ Database Management Systems” 2nd Edition McGraw Hill International Edition.2000.

2. Fred R. McFadden . Jeffrey A. Hofer & Mary .B. Prescott. “ Modern Database Management”. 5th Edition, Pearson Education Asia 2001.

BUSINESS STATISTICS UNIT I Introduction – Meaning and definition of statistics – Collection and tabulation of statistical data – Presentation of statistical data – Graph and diagrams. UNIT II Measures of central tendency – Arithmetic mean, median, mode, harmonic mean and geometric mean. UNIT III Measures of variation – Standard deviation, mean deviation – Quartile deviation – Skew ness and Kurtosis – Lorenz curve. Simple Correlation- Scatter diagram – Karl Pearson’s correlation – Rank Correlation – Regression. UNIT IV Analysis of Time Series – Methods of measuring trend and seasonal variations – Index numbers – Consumers price index and cost of living indices. UNIT V Sampling procedures – Simple, stratified and systematic Hypothesis testing – Fundamental ideas – Large samples test – Small sample test – t, F, Chi – Square (without proof) – Simple application. REFERENCE BOOKS:

Elements of Business Statistics – S.P. Gupta

Business Mathematics & Statistics - P.A. Navanitham

Business Mathematics & Statistics – P.R. Vittal

Fundamentals of Mathematical Statistics – S.C. Gupta & V.K. Kapoor.

FINANCIAL SERVICES UNIT I Meaning and importance of financial services – Types of financial services – Financial services and economic environment – Players in Financial Services Sector. UNIT II Merchant Banking – Functions – Issue management – managing of new issues – Underwriting – Capital market – Stock Exchange – Role of SEBI UNIT III Leasing and Hire purchase – Concepts and features – Types of lease accounts. UNIT IV Factoring – Functions of Factor – Consumer finance – Venture capital – Mutual Funds – Credit Rating. UNIT V Insurance – Different types – Life, marine, fire, motor, health, pension plan, annuity, rural insurance. Insurance laws and regulations (A brief introduction to IRDA Act. Insurance Act,1938.) REFERENCE BOOKS: 1. Financial Services - M.Y. Khan

2. Financial Services - B. Santhanam

3. Law of Insurance - Dr. M.N. Mishra

4. Indian Financial System - H.R. Machiraju

5. A Review and current Banking Theory and Practise – S.K. Basu

MANAGEMENT ACCOUNTING UNIT I Management Accounting – Meaning, scope, importance and limitations – Management Accounting vs. Cost Accounting. Management Accounting vs. Financial Accounting. UNIT II Analysis and Interpretation of Financial Statements – Nature, objectives, tools – Methods – Comparative Statements, Common Size statement and Trend analysis. UNIT III Ratio Analysis – Interpretation, benefits and limitations. Classification of ratios – Liquidity, profitability, turnover, capital structure and leverage. UNIT VI Funds flow and Cash flow statements. Budgets and budgetary control – Meaning, objectives, merits and demerits – Types of Budgets – Production, Cash and Flexible Budgets. UNIT V Marginal costing (excluding decision making) Absorption Costing and Marginal Costing – CVP analysis – Break Even Analysis – Break Even Chart. REFERENCE BOOKS :

Dr. Maheswari S.N – Management Accounting.

Chadwick – The Essence of Management Accounting.

Charles T. Horngren and Gary N. Sundem – Introduction to Management

Accounting.

Sharma and Shashi K.Gupta – Management Accounting

Reddy & Murthy – Management Accounting

Hansen/Mowen – Cost management Accounting and Control

OPERATIONS RESEARCH UNIT 1 Operations Research

– Meaning, Scope, Nature, Role Characteristics and Modeling.

UNIT 2 Linear Programming

– Formulating a linear programming model – graphical solutions – standard form – simplex method – Big “m” Method – Two Phase Method – Degeneracy – (Excluding non standard LPPs) – Optimal Solutions – Limitations of LP techniques.

UNIT 3 Transportation and Assignment Problems

– Unbalanced Unlearned – Degeneracy Maximizing of Profits – Difference between Transportation and Assignment Problems.

UNIT 4 Theory of Games

– Characteristics – Pure Strategies – Saddle Point – Value of the game – Mixed Strategies – Rules of Dominance – Two Persons Game – 3 x 3 persons game – Graphical Solutions of 2 x M and N x 2 game (excluding (LPP) – Limitations.

UNIT 5 Queuing Theory

– Meaning – Elements of Queuing System – Single Channel model only.

Network Analysis

- PERT/CPM – Objectives, Advantages and limitations, Similarities and dissimilarities (excluding crash cost method).

Simulation

– Meaning – Applications – Mone-carlo method – Limitations.

REFERENCE BOOKS:

1. C.R.Kothari – Quantitative Techniques 2. H.M. Wagner – Principles of Operations Research 3. K.S. Ramaswami - Quantitative Techniques 4. M. Satyanarana & Lalitha Raman – Management Operations Research 5. Kanti Swarup et,al. – Operations Research 6. Richard Levin & Charles Kirpatrich – Quantitative Approach and

Management.

7. Don.t Philips A. Ravindran & James Solberg – Operations Research – Principles and Practices.

8. K. Venkata Rao – Quantitative Techniques & Data Processing.

ENTREPRENEURIAL DEVELOPMENT

UNIT I Concept of Entrepreneurship Entrepreneurship – Meaning – Types – Qualities of an Entrepreneur – Classification of Entrepreneurs – Factors influencing Entrepreneurship – Functions of Entrepreneurs. UNIT II Entrepreneurial Development – Agencies Commercial Banks – District Industries Centre – National small Industries Corporation – Small Industries Development organization – Small Industries Service Institute. All India Financial Institutions – IDBI – IFCI – ICICI – IRDBI. UNIT III Project Management Business idea generation techniques – Identification of Business opportunities – Feasibility study – Marketing, Finance, Technology & Legal Formalities – Preparation of Project Report – Tools of appraisal. UNIT IV Entrepreneurial Development Programmes (EDP) – Role, relevance, and achievements – Role of Government in organizing EDPs – Critical Evaluation. UNIT V Economic development and entrepreneurial growth Role of entrepreneur in economic growth – Strategic approaches in the changing Economic scenario for small scale Entrepreneurs – Networking, Niche play, Geographic Concentration, Franchising/Dealership – Development of Women Entrepreneurship. REFERENCE BOOKS: 1. Srinivasan N.P. - Entrepreneurial Development 2. Saravanavel - Entrepreneurial Development 3. Vasant Desai - Project management 4. Jayashree Suresh - Entrepreneurial development

5. Holt - Entrepreneurship – New Venture Creation 6. J.S. saini & S.K. Dhameja – Entrepreneurship and small business. 7. P.C. Jain - Handbook for new Entrepreneurs 8. Dr. C.B. Gupta & Dr. S.S. Khanka – Entrepreneurship and small Business

RDBMS LAB

Create database and performing the operations given below using enu driven program: insertion, (b) deletion, (c) modification, (d) generating a report (simple) for the following systems using visual basic as a front end and ORACLE 8.0 as a back end:

1. Payroll 2. Mark Sheet Processing 3. Savings bank account for banking 4. inventory system 5. invoice system 6. library information system 7. student information system 8. income tax processing system 9. electricity bill preparation system 10. Telephone directory maintenance.

TOTAL QUALITY MANAGEMENT UNIT I Introduction to Total Quality Management – Concept of TQM – Quality and Business Performance – Service Quality Vs Product quality – Attitude and involvement of TOP management – Communication – Culture – Management Systems. UNIT II Information Analysis and Information Technology – Strategic quality planning – Human Resource Development and Management. UNIT III Management of Process Quality – History of Quality control – Product Inspection Vs Process control – Statistical Quality control – problem analysis – pareto analysis – Human side of process control. UNIT IV Customer Focus and satisfaction – a Quality focus getting employee involvement – Measure of customer satisfaction service Quality – Customer retention – profitability – Bench Marking – essence of Bench Marking – Benefits – Pitfalls in bench Marking. UNIT V Organising for TQM – System approach – The People dimension – Small groups and employment team for TQM – ISO 9000 – Universal standards of Quality – Benefits of ISO certification. REFERENCE BOOKS:

1. Beyond Total Quality Mangement – Geg Bounds, Lyle Yorks Meladams

G.Ranney.

2. Quality for progress and Development – P.K. Bose, S.P. Mukhersee, K.G.

Ramamoorthy, Tata McGraw Hill.

3. Total Quality Mangement - (Weiley Eastern) Joel E. Rose (Deep to

Deep Publication)

LEGAL ASPECT OF BUSINESS UNIT I Introduction and Meaning – Law of contract – Discharge of Contract UNIT II Quasi contract – Special Contracts – Bailment & Pledge UNIT III Sale of Goods Act – Companies Act – Definition – Formation – Memorandum of Association – Articles of Association – Prospectus – Share capital – Shares. UNIT IV The Laws of Trade Marks – Copyright – Patents – Designs – Trade related Intellectual Property Rights – Trips – FEMA – Consumer Protection Act – Negotiable Instrument Act. UNIT V Cyber laws – Changes made in Indian Penal Code – Indian Evidence Act – bankers book Evidence act – Reserve Bank of India – WTO – Information Technology Agreement ITA – General Agreement on Trade on Services. REFERENCE BOOKS:

1. Sreenivasan MR – Business Law

2. Kapoor ND - Business Law

3. Kapoor ND - Elements of Mercentile Law

4. Saravanavel P. Alarm, S.B. Business Law

5. Aswathappa - Principles of Business law

6. Corne - Case Book on Business Law

7. Saravanavel & Alam - Company Law

8. Gulson SS and Kapoor GK – Handbook of Business Law

FINANCIAL MANAGEMENT

UNIT I Meaning, Objective and scope – Relationship between management accounting, Cost accounting and financial accounting – Financial statements – Tools for analysis and interpretation UNIT II Financial planning and control – Break – even analysis – Operating leverage – Cost – Volume – Profit Analaysis UNIT III Cost of capital – Basic concepts, rational and assumptions – Cost of equity capital – Cost of debt – Cost of preference capital – Cost of retained earnings. UNIT IV Capital structure decision of the firm – Composition and sources of long – tem funds – financial leverage – Factors determining funds requirements. UNIT V Financial Information systems. REFERENCE BOOKS: 1. Financial Management - Prasanna Chandra

2. Khan and Jain - Financial management

3. Andey I M - Financial Management

4. Vanhoren - Fundamentals of financial management

MARKETING MANAGEMENT UNIT I Fundamentals of marketing- Role of Marketing – Relationship of Markeing with other functional areas – concept of marketing mix – Marketing approaches – Variouss Environmental factors affecting the marketing functions. UNIT II Buyer Behavior – Consumer goods and Industrial goods – Buying motives – Factors influencing buyer Behavior – Market segmentation – Need and basis of Segmentation – Targeting – Positioning. UNIT III Sales Forecasting – Various methods of sales forecasting The Product – Characteristics – Benefits – classifications – consumer goods – industrial goods – New Product Development process – Product Life Cycle – Branding - Packaging. UNIT IV Pricing – Factors influencing pricing decisions – pricing objectives – pricing policies and procedures. Physical Distribution: Importance – Various kinds of marketing channels – distribution problems. Sales management: Motivation, Compensation and Control of salesman. UNIT V A brief overview of: Advertising – Publicity – Public Relations – Personal Selling – Direct selling and Sales promotion. REFERENCE BOOKS:

1. Philip Kotler and Armstrong – Marketing Management

2. Philip Kotler - Marketing Management

3. Rajan nair - Marketing

4. Ramaswamy Namakumari - Marketing

RESEARCH METHODOLOGY

UNIT I Research – Meaning and purpose – types of research – Pure and applied, survey, case study experimental, exploratary – Research Design – Steps in selection and formulation of research problem - Steps in research – review of literature.

UNIT II Formulation of Hypothesis – Types sources – Testing – Sampling techniques – Sampling error and sample size.

UNIT III Methods of data collection – Primary and secondary data – observation – interview – Questionnaire – Construction of tools for data collection – testing validity – pilot study and pre-testing.

UNIT IV Processing and analysis of data – editing – coding – transcription – tabulation – outline of statistical analysis – descriptive statistics – elements of processing through computers – packages for analysis.

UNIT V Report writing – target audience – types of reports – contents of reports – styles and conventions in reporting – steps in drafting a report. REFERENCE :

1. William C.E. mory, Business Research Methods, Richard D Irwin, NH.

2. Donald R Cooper, Business Research Methods 7th Ed., McGraw Hill, 2001.

3. Krishnaswami OR, Methodology of Research for Social Science, Himalaya

Mumbai, 2001

4. Anderson J. et. al, Thesis and Assignment writing, Wiley Eastern

E – COMMERCE AND INTERNET UNIT I

Introduction to E-Commerce – Traditional Commerce – E-Commerce – International E-Commerce – The internet – origin of Internet – New user for Internet – Commercial use of the internet – Growth of internet and web – Economic forces and E-Commerce – Transaction cost and role of E-Commerce – Value chains in E-Commerce – Strategic Business unit value chain in E-Commerce – industry value chains – Role of E-Commerce. UNIT II

Client – Server – Emerging Client Server – World Wide Web as the architect – Web background Hyper text publishing – Technology behind web – security threats – network security – data and message security and the web – Electronic payment system – Electronic cash – Electronic wallets – smart cards – credit ant change cards. UNIT III

Strategies for Making – sales and promotion – creating an effective web presence – identifying and reaching customers – creating and maintaining brands on the web – Business models for selling on the web. UNIT IV Electric Data Interchange – EDI Application in business – EDI legal security and privacy issues – Types of digital documents – Issues behind documents – Infrastructure – Corporate data warehouses UNIT V

The Internet and its basic concepts :- Internet concept, History, Development in India:

Technological foundation of internet; Distributed computing; Client – server computing; internet protocol suite; Application of distributed computing; Client server computing; Internet protocol suite in the internet environment; Domain Name System (DNS) ; Generic Top Level Domain (gTLD) : Country code Top Level Domain (ccTLD) – India : - Allocation of Second level domains; IP addresses, Internet protocol; - Applications of internet in business, Education, Governance, etc.

INTERNET LAB

REFERENCE BOOKS :

1. Agarwala Kamlesh N and Agarwala Deeksha – Business on the Net - Introduction to E – Commerce.

2. Minoli Daniel, Minoli Emma – e Commerce Technology Handbook.

PERSONNEL MANAGEMENT UNIT I - PERSONNEL FUNCTION Introduction - Nature, Significance, scope and challenge of personnel management – Organisation of personnel Department and its functions – Human resource development systems – Personnel Management Environment in India – Place and Functions of Personnel Manager – Systems approach to personnel management. UNIT II - SELECTION MOTIVATION AND APPRAISAL Personnel Planning, Selection – Development and Growth. Personnel Planning and Selection – Manpower Planning, Counselling, Job testing and Job analysis, Job evaluation and merit rating - Recruitment, Selection and induction – Staff Training and Development – Career Planning – Promotion, Demotion, Transfers. Motivation and Productivity – Employees performance Monitoring and appraisal – Management by objectives. UNIT III - COMPENSATION PLANNING Economic back ground and employee – Compensation : Various Theories – Wage payment system – Incentives : Profit sharing, Bonus issues, Social Security and Welfare measures – law and rules governing employee benefits and welfare Compensations. UNIT IV - MANAGING INDUSTRIAL RELATIONS Regulatory mechanisms guiding industrial relations – Employer discipline – Personnel Problems – Discipline Turnover – Absenteeism : Morale, Health and Safety – Developing Co-operation – Management of Change Suspension – Dismissal & Retrenchment – Employee Grievance Handling. UNIT V - UNIONS AND MANAGEMENT Trade Unions – Trade Unions and Employers organisation – Role, concept, growth – obstacles to trade union movement – Collective bargaining – Industrial Democracy and Workers Participation in Management.

REFERENCE BOOKS: 1. Megginsen L.C. Personnel and Human Resources Administration. 2. Filifx E.D. Principles of Personnel Management 3. Manan C.B. Personnel Management (management of Human Resources).

HUMAN RESOURCE MANAGEMENT UNIT I Nature and scope of Human Resources Management – Differences between personnel management and HRM – environment of HRM – Human resource planning – Recruitment Selection – Methods of Selection – Uses of various test – interview techniques in selection and placement. UNIT II Induction – Training – Methods – Techniques – Identification of the training needs – Training and Development – Performance appraisal – Transfer – Promotion and termination of services – Career development. UNIT III Remuneration – Components of remuneration – incentives – Benefits – Motivation – Welfare and Social security measures. UNIT IV Labour Relation – Functions of Trade Unions – Forms of collective bargaining –Workers’ participation in management – Types and effectiveness – Industrial disputes and Settlements (laws excluded) UNIT V Human Resource Audit – Nature – Benefits – Scope approaches. REFERENCE BOOKS: 1. Human Resource Management - V.S.P Rao

2. Human Resource Management - Ashwathappa

3. Human Resource Management - Garry Deseler

4. Human Resource Management - L.M. Prasad

5. Human Resource Management - Tripathi

ADVERTISING SALES PROMOTION UNIT – I Advertising – Meaning – Importance – Objectives – Forms of media – Press – Newspaper – Trade Journal _ Magazines – Out door advertising – Poster – Banners – Neon signs – Publicity literature booklets – folders – House organs – Direct mail advertising – cinema and theatre programme – Radio and Television advertising – Exhibition – Trade fair transportation advertising. UNIT – II Advertising agencies – Advertising budget - Advertising appeals – Advertising organization – Social effects of Advertising – Advertising copy – Objectives – Essentials – Types – Elements of copy writing – Headlines body copy _ Illustration p Catch phrases and slogans – Identification marks. UNIT – III Advertising layout – functions – Design of layout – typography printing process – Lithography – Printing Plates and reproduction paper & Cloth _ Size of advertising – repeat Advertising – Advertising campaign – Steps in campaign planning. UNIT – IV Sales promotion – Meaning – Methods – Promotional strategy – Marketing communications and persuasion – Promotional instruments – Advertising – Difference between salesmanship and sales promotion – Techniques of sales promotion – Consumer and dealers promotion. UNIT – V After sales services – Packing guarantee – Sales Territory – Sales quota - Buying motive – Consumer Psychology – Characteristics of Customers. TEXT BOOKS

1. Advertising Management - S.A. Chunawalla

REFERENCE BOOKS

2. Advertising - Bolen J.H 3. Advertising and Sales Management - Sontakk C.N. 4. Salesmanship and Advertising - Davar S.K. 5. Sales forecasting key to integrated Management - Neelamegam

PORTFOLIO MANAGEMENT

UNIT I Concept of Portfolio – Objectives of Personal Investment – Financial security – Assets Acquisition – Investment for Family obligation. UNIT II Spectrum of Financial and Real Assets: Safety, Liquidity, Return, Tax, Benefits – Risk Return Trade off – Nominal and effective Rate of Return. UNIT III Investment Securities and their Characteristics – Bank Deposits – Postal Savings Schemes – Equity – Debentures and Bonds – Mutual Funds – Insurance – NBFC Deposits UNIT IV Investment in Equity – Stock Market Functions – Depository Stock Exchange Trading in Corporate Securities – Regulatory Role of SEBI – Listing: Forward Trading – Futures and Options – Fundamental and Technical analysis. UNIT V Portfolio Management – Changing Investment objectives- Shuffling the investment portfolio – Decisions and personal Risk perception. REFERENCE BOOKS:

1. Investment And Merchant Banking – Dr. V.A. Avanelhani

2. Hundred Naggin questions in Stock Exchanges. – V. Raghunathan (Tata

McGraw – Hill Publishing Co Ltd.)

3. Stock Exchanges and Investments – V. Raghunathan (Tata McGraw – Hill

Publishing Co Ltd.)

4. The Investment Game – How to Win? - Prasanna Chandra.

5. Portfolio Management, Probus Publishing Company, Cambridge.

BUSINESS ETHICS & VALUES UNIT I Role and importance of Business Ethics and Values in Business – Definition of Business Ethics – Impact on Business Policy and Business Strategy – Role of CEO – Impact on the Business Culture. UNIT II Types of Ethical Issues – Bribes – Coercion – Deception – Theft – Unfair Discrimination UNIT III Ethics - Internal – Hiring – Employees – Promotion – Discipline – Wages – Job Description – Exploitation of employees. UNIT IV Ethics External – Consumers – Fair Prices – False Claims - Advertisements. – Environment protection – Natural – Physical – Society – Relationship of Values and Ethics – Indian Ethos – Impact on the performance. UNIT V Social Responsibilities of Business towards Shareholders – Employees – Customers, Dealers, Vendors and Government – Social Audit. BOOKS FOR REFERENCE 1. Memoria & Memoria - Business Policy

2. David J. Fritzsche - Business Ethics

3. William H Shaw - Business Ethics

4. Velasquez - Business Ethics 5th Edition –

Prentice Hall of India

5. Peter Madsen & jay M Shafritz - Essential of Business Ethics

COMPUTER APPLICATIONS IN BUSINESS

Computerized Accounting – Tally Accounting Software SPSS – Statistical Package for Social Sciences Record - 20 marks Practical Examination - 80 marks

GROUP PROJECT Group Project is the compulsory component of the syllabus to bridge the gap between theory and practice. The candidate has to undergo training in an institution (Public sector or Private sector or Public limited company) for a period of not less than 30 days during the second year vacation which is to be supervised by professor-in-charge. The candidate should submit during the sixth semester (before the end of February)to the guide and supervisor the project should be typed not less than 75 (seventy five) pages (excluding schedule and tables). The Project Report is to be evaluated by the external examiner and Viva Voce conducted. The marks to be apportioned as follows: Project Evaluation : 80 Marks Viva Voce : 20 Marks _________ Total : 100 Marks _________

INDUSTRIAL LAW AND PUBLIC RELATIONS UNIT I FACTORIES ACT, 1948

: Definitions – Health – Safety – Welfare – Working hours of Adults. Employment of women – Employment of young persons – Leave with wages.

UNIT II THE PAYMENT OF WAGES ACT, 1936

: Definitions – Responsibilities for payment – Wage periods – Time of payment – Deductions – claim for wrongful deductions. MINIMUM WAGES ACT, 1948

: Interpretation – Fixing minimum rates of wages – Minimum rate of wages – Procedures for fixing – Committee and Advisory boards – Payment of minimum wages – Register and Records – Inspectors – Claims – Penalties and Procedures – The schedule.

UNIT III THE INDUSTRIAL DISPUTES ACT, 1947

: Definitions – Authorities under the Act – Reference of disputes – Procedures and powers of authorities – Strikes and Lockouts – Layoff and Retrenchment – Special provision relating to Lay – off – Retrenchment and Closure. Special provision as to restarting of undertaking – Penalties – Miscellaneous – Repeal of the Act (1950).

UNIT IV PUBLIC RELATIONS

: Public relations – Concept – Definition – Scope – Elements – Objectives – Cultural concept as an adjunct to public relations. Public relations for education and training – VIP’s Public relation officers.

Media – Public relations and the press – Radio – Audio Visual media – News and features – Press in India.

UNIT V Public relations in Indian Economic Development – Management – Functions – Professionalism in Public relations – Functions of public relations department – Budgeting for Public relations – Measurability in Public relations evaluations.

REFERENCE BOOKS: 1. N.D. Kapoor - Mercantile Law 2. Chawla and Garg - Mercantile Law 3. Avtar Singh - Mercantile Law

4. M.C. Shukla - Mercantile Law 5. P.C. Tripathi - Industrial Law 6. K.R. Balan - Lectures on Applied Public Relations Jaishri N. Jethwalev, Adarsh Kumar Verma, N.R. Sarkar Rayudu and K.R. Balan – Public relations Handbook.

ORGANISATIONAL PSYCHOLOGY

UNIT I Need and scope of organizational behavior – Theories of organization – Individual difference Vs Group intelligence tests – Measurement of intelligence – Personality Tests – Nature – Types and uses of perception. UNIT II Motivation – Financial and non – Financial motivational techniques – Job satisfaction – meaning – Factors – Theories – Measurement – Morale – Importance – Employee attitudes and behavior and their significance to employee productivity. UNIT III Work environment – Good house keeping practices – Design of work place – Fatigue – Causes and prevention and their importance – Leadership – Types and theories of leadership. UNIT IV Group dynamics – Cohesiveness – Co-operation – Competition – Conflict – Resolution – Sociometry – Group norms – Role position status. UNIT V Organizational culture and climate – Organizational effectiveness – Organizational Development Counseling and guidance – Importance of counselor – Types of counseling – Information needed for counseling. REFERENCE BOOKS:

Arnold – Work Psychology

Blum M.L. Industrial Psychology and its social foundation

Hippo Organizational Behavior

Hersey Bianchand – Introduction to Organizational Behavior.