8/6/2019 Ss SAP Technical Upgrade Deployed at Asian Paints

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in collaboration with

SAP Technical Upgrade Deployed

at Asian Paints

Capgemini combines global SAP expertise with local

client knowledge to ensure success

“We had a

sincere team from

Capgemini committed

to the delivery of the project

on time and to budget. At various

stages of the project, team members

were candid about their expectations

from our team. At the same time, they were

open to changing their work styles based onfeedback from us in the interest of meeting

project timelines.

”M. R. Parasuram,

Project Manager,

 Asian Paints

The Situation Asian Paints sought to upgrade its current

SAP platform from R/3 4.7 to ECC 6.0. Asian Paints was using a version of SAPthat was nearing the end of its life cycle.

 An upgrade to a newer SAP release wasnecessary if Asian Paints was to remainfully supported. The enhancement would

help align the company with its futurebusiness needs and save on maintenancecosts. Capgemini was selected to be the

delivery partner.

The SolutionIn addition to the technical upgrade, thescope of the project included applying all

required patches for the upgrade,retrofitting all custom developments,validating the upgrade, providing effective

support during user acceptance test andgo-live phases as well as the two-weekpost-implementation

phase. The

project plan for the upgrade was based ona comprehensive checklist that includedsystem and application landscapes,

retrofitting strategy, test scripts and timeschedule.

The ResultThanks to meticulous planning, allsystems were delivered ahead of schedule.

 With the system installed, Asian Paints cannow leverage the functionality offered by

the latest SAP release. A single go-live wasexecuted by the team to ensure minimumdowntime and to maximize theopportunity for quick wins. By carefully

minimizing development effort, AsianPaints was able to maintain their“business as usual”.

8/6/2019 Ss SAP Technical Upgrade Deployed at Asian Paints

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How Asian Paints andCapgemini Worked Together

Capgemini and Asian Paints worked jointly to come up with the followingobjectives for the project:

• provide the user community with astate-of-the-art IT solution for

functional areas within agreed timelinesand at competitive cost

• enable the IT organization to deliver

several projects in parallel without theneed for increased internal resources ortime

• create a robust and flexible platform to

cope with future integration needs

• benefit from the latest technologiesavailable from SAP.

The project presented several key

challenges to any implementation partner.Most importantly, there was no room forfailure. As Asian Paints enjoys an enviable

reputation as a trend setter in the domainof information technology, impeccabledelivery was the only option. The

company was also on a very tight timeline,one that required that downtime be keptto an absolute minimum.

Management at Asian Paints recognizedthat working with a partner on the

upgrade would add value and a freshperspective. Asian Paints carried out theirassessment taking both the hard facts and

the softer aspects into consideration andeventually visited the Capgemini facilitiesto talk to the team who would be

managing the project. The Asian Paintstechnical team liked the collaborative

approach that Capgemini espoused andsensed that there was a good culturalmatch between the two companies. These

attributes, plus strong delivery credentialson SAP projects on both a global and alocal level, were exactly what Asian Paints

was looking for in a partner.

The project team, consisting of persons

from both companies, developed ameticulous and detailed plan for theupgrade. Each step was fully identified,

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Consumer Products Sector the way we do it

In collaboration with

 Asian Paints Ltd. headquartered inMumbai with group consolidated

annual revenues totaling Rs. 5463crores (US$ 1.2 billion) is India’s largestpaint company in Asia. The company

has an enviable reputation in the

corporate world for professionalism,fast-track growth, and customer-centricity. Asian Paints has offices in 20

countries, and its 28 paintmanufacturing facilities serviceconsumers in over 65 countries.

For more information, please visitwww.asianpaints.com

Capgemini, one of the

world's foremost providersof consulting, technology andoutsourcing services, enables its clients to

transform and perform throughtechnologies. Capgemini provides itsclients with insights and capabilities that

boost their freedom to achieve superiorresults through a unique way of working,the Collaborative Business ExperienceTM.

The Group relies on its global deliverymodel called Rightshore®, which aims to

get the right balance of the best talent

from multiple locations, working as oneteam to create and deliver the optimumsolution for clients. Present in more than

30 countries, Capgemini reported 2008global revenues of EUR 8.7 billion andemploys over 90,000 people worldwide.

More information is available at:www.capgemini.com

 About Capgemini and the

Collaborative Business Experience™

analyzed and documented. When it cametime for internal testing, the team used

Capgemini’s testing expertise to create afull repository of test cases covering allscenarios and documenting all test runs.

 As part of the delivery methodology, theteam framed acceptance criteria and

technical standards for both the AdvancedBusiness Application Programming (ABAP)and the testing tracks. We also decided to

concurrently make the ABAP unicodeready so that the system could support alllanguages, allowing the company to easily

expand its business functionality goingforward. As part of the SAP administrative

activities (The Business ApplicationSoftware Integrated Solution – BASIStrack), we planned and carried out four

Capgemini India

Consumer Products

Industrial Chemicals

Technology Services Advanced Development & Integration

 Approved by:

M. R. Parasuram, Project Manager

 Asian Paints

 Vijay Shanbhag, India MRD Sector LeaderCapgemini

mock upgrades. This approach helped toanalyze and identify possible show

stoppers well in advance of the actualrollout, thus ensuring a smoothimplementation.

Capgemini used its DELIVER SAP projectmanagement methodology for all aspects

of this project. As part of the process,service delivery was reviewed and rated bymanagement at Asian Paints, who gave the

team very high OTACE (On Time and At/Above Client Expectation) scores. Theyconsider the project a concrete example of 

the One Team ethos and credit the spiritof camaraderie engendered by the team as

a major factor in the success of theproject.

Copyright ©2009 Capgemini. No part of this document may be modified, deleted or expanded by any process or means

without prior written permission from Capgemini. Rightshore® is a trademark belonging to Capgemini.