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  • ApprenticeshipSSC NASSCOM

  • Contents

    2

    A. Introduction - Apprenticeship & the Law

    B. Industry Concerns & Reforms

    C. Apprenticeship - 5 Options

    D. Benefits

    E. Annexures

    2

  • Introduction – Apprenticeship & the Law

    3

    APPRENTICESHIP LAW� The Apprentices Act, 1961 was enacted with the objective of regulating the program of training of

    apprentices in the industry by utilizing the facilities available therein for imparting on-the-job training.

    � Ministry of Skill Development and Entrepreneurship (MSDE) & Ministry of Human Resource & Development (MHRD) are responsible for implementation of the Act

    Eligibility CriteriaAny company or establishment with headcount >6 is eligible

    IncentivesAn apprentice is paid consolidated monthly stipend, without ESI and EPF contributions

    Mandatory CriteriaAny company or establishment

    with headcount >40 is mandated by law to engage

    apprentices

    Goal – Minimum 2.5%Engage minimum of 2.5% to a

    maximum of 10% of total headcount

    Note: An apprentice cannot be an employee of the organization

    3

  • Industry Concerns & Reforms

    4

    Outdated and prescriptive apprenticeship quota (trade-wise) not aligned with needs

    Curriculum not in sync with new technologies & business landscape

    Limited to ITI trades in manufacturing

    Industry can engage apprentices within a band of 2.5% to 10% of its workforce

    Introduction of ‘optional trades’ with discretion to industry to design course

    Service sector, & graduates/candidates from STTs like PMKVY, etc. brought in

    Cumbersome procedures and process; tedious returns to be filed

    MSMEs lack in-house Basic Training set-up

    Regulated regime & Inspector raj

    Automated processes, ease in hiring and reporting with a dedicated apprenticeship portal; minimal

    returns

    Industry can outsource Basic Training & collectively undertake OJT

    From Regulation to Self Regulation- SSC CEOs appointed as JAAs, Industry Chambers

    as TPAs

    INDUSTRY CONCERNS REFORMS

    � Apprenticeship scheme is now significantly employer friendly and has wider acceptability for IT-ITeS companies

    � Leading ITeS companies have begun enrolling under NAPS –Genpact, WNS, Netweb, SkillCube, Acme, Mahindra, Aegis

    4

  • PARAMETERSNAPS (MSDE) NATS (MHRD)

    BUCKET 1 BUCKET 2 BUCKET 3 BUCKET 4 BUCKET 5Authority DGT NSDC BOAT/BOPT

    Portal https://apprenticeship.gov.in https://apprenticeshipindia.org https://mhrdnats.gov.in

    Min Qualification

    Graduate/Diploma/10+2 Voc

    Graduate/Diploma/10+2 Voc

    Duration Flexible 6 - 24 months 1 year fixed

    Trade Designated

    Optional NSDC

    Notified/QP Based

    Optional, Customized

    NSQF Aligned

    Optional, Customized Designated

    Training Self/Outsourced Self (Generally)

    Assessment NCVT SSC SSC Self/SSC Self

    Benefits Rs. 7500/- for Basic Training + Rs. 1500/- per month per candidate stipend NIL

    Stipend per monthGrad Engr Rs. 2500/-Diploma Rs. 1750/-10+2 Voc Rs. 1350/-

    Apprenticeship – 5 Options

    5

    https://apprenticeshipindia.org/https://mhrdnats.gov.in/

  • Job Roles – IT ITeS sector

    75+ job roles created by NASSCOM SSC

    NATS (MHRD) Designated Trades for IT-ITeS Sector• Data Preparation & Computer Software• Desktop publishing operator• Programming & System Admin Asst• Information & Communication Tech System

    Maintenance• Computer operator & programming Asst• Multimedia & Webpage Designer

    DGT (NAPS) Designated Trades for IT-ITeS Sector• Computer Networking Technician• Computer operator & programming Asst• Computer & peripherals HW repair &

    maintenance mechanic• Desktop publishing operator• Information & Communication Tech System

    Maintenance• Programming & System Admin Asst• Customer Care Associate

    NSDC Notified Optional Trades for IT-ITeS Sector• Associate CRM• Associate Customer Care (Non-Voice)• CRM Domestic Voice• Domestic Biometric data Operator• Domestic Data Entry Operator• Domestic Non Voice cum Associate CRM• Engineer Technical Support (Level 1)• Junior Software Developer• Junior Software Developer and Web Developer• Web Developer

    6

    QP List

    S. No.QP CodeSub- SectorQP NameNSQF levelEntry RequirementsEstimated learning HoursModel CurriculumCourseware

    1SSC/Q2212Business Process ManagementDomestic Data entry Operator410th400AvailableAvailable

    2SSC/Q2211Business Process ManagementCRM Domestic Non-Voice410th400AvailableAvailable

    3SSC/Q2210Business Process ManagementCRM Domestic Voice410th400AvailableAvailable

    4SSC/Q2201Business Process ManagementAssociate-Customer Care (Non Voice)5Graduate degree/ diploma in any discipline400AvailableNot available

    5SSC/Q2213Business Process ManagementDomestic Biometric Data Operator410th400AvailableAvailable

    6SSC/Q2214Business Process ManagementCollections Executive412th preferable400AvailableNot available

    7SSC/Q2702Business Process ManagementAssociate-DTP7Bachelor's Degree in any discipline400AvailableNot available

    8SSC/Q2202Business Process ManagementAssociate-CRM5Graduate degree/ diploma in any discipline400AvailableNot available

    9SSC/Q2302Business Process ManagementAssociate- F & A Complex7Bachelor's Degree in Commerce/Accounts/Finance400AvailableWIP

    10SSC/Q2301Business Process ManagementAssociate-Transactional F & A7Bachelor's Degree in commerce/ economics400AvailableAvailable

    11SSC/Q1301IT ServicesTest Engineer512th/ Diploma in relevant field400AvailableNot available

    12SSC/Q0801IT ServicesInfrastructure Engineer53 years technical Diploma or any UG Degree400AvailableNot available

    13SSC/Q0110IT ServicesDomestic IT Helpdesk Attendant412th preferable400AvailableAvailable

    14SSC/Q0508IT ServicesJunior Software Developer412th pass with good aptitude400AvailableAvailable

    15SSC/Q0701IT ServicesAnalyst7Bachelor's Degree in Science/Technology/Computers/Business400AvailableNot available

    16SSC/Q0507IT ServicesEngineer Trainee7Diploma in Computers/ Electronics / Electrical Engg/ B.E/ B.Tech or Bachelor's Degree in Science/Technology/Computers200AvailableNot available

    17SSC/Q0401IT ServicesJunior Data Associate7BSc (Stat, Math, Physics, Chemistry, Geology) or BE/BTech Max Education – MTech (Engg, CSE), MS (Stat, Math, Physics, Chemistry, Geology)400AvailableNot available

    18SSC/Q0901IT ServicesSecurity Analyst7Diploma in Engineering or any graduate course400AvailableAvailable

    19SSC/Q0501IT ServicesSoftware Developer7Bachelor’s Degree in Computer Science or any related field400AvailableNot available

    20SSC/Q0503IT ServicesWeb Developer5Graduate degree/ diploma in web design/ media design or anyother related field400AvailableWIP

    21SSC/Q7001Software Product DevelopmentTest Engineer5BE / B. Tech400AvailableNot available

    22SSC/Q0101IT ServicesEngineer Technical Support-Level I512th400AvailableNot available

    23SSC/Q7201Software Product DevelopmentTechnical Support Executive-Non Voice512th400AvailableNot available

    24SSC/Q7202Software Product DevelopmentTechnical Support Executive-Voice512th400AvailableNot available

    25SSC/Q0301IT ServicesDeployment Engineer7Diploma in Engineering/ Bachelor's Degree in Science/Technology/Computers or any graduate course400AvailableNot available

    26SSC/Q0504IT ServicesMedia Developer512th400AvailableWIP

    27SSC/Q0505IT ServicesTechnical Writer512th400AvailableWIP

    28SSC/Q7102Software Product DevelopmentCommunication Analyst5Bachelor's Degree in Science/Technology/Computers or any other graduate course400AvailableNot available

    29SSC/Q6302Software Product DevelopmentMarket Research Associate7Bachelor's degree in any discipline 400AvailableNot available

    30SSC/Q6801Software Product DevelopmentTechnical Writer5 BA/B. Com/BCA/BE 400AvailableNot available

    31SSC/Q6303Software Product DevelopmentSales/Pre Sales Executive7Bachelor's Degree in Management/ Business/ Science/Technology/ Computers400AvailableNot available

    32SSC/Q6501Software Product DevelopmentProduct Executive7Bachelors Degree in /Engineering/Technology/Science/Computer Science or any graduate course400AvailableNot available

    33SSC/Q1101IT ServicesSales & Pre Sales Analyst7Bachelor's Degree in Science/Technology/Computers400AvailableNot available

    34SSC/Q6702Software Product DevelopmentSoftware Developer7Bachelor’s Degree in /Engineering/Technology/Science/Computer Science or any graduate course400AvailableNot available

    35SSC/Q6101Software Product DevelopmentSupport Engineer7Bachelor's Degree in Computer Science/Computer Engineering/Technology400AvailableNot available

    36SSC/Q0201IT ServicesApplication Maintenance Engineer7Diploma in engineering, Bachelor's Degree in Science/Technology/Computers or any graduate course 400AvailableNot available

    37SSC/Q6601Software Product DevelopmentDesign Engineer7Bachelor's Degree in Computer Science/Computer Engineering/Technology400AvailableNot available

    38SSC/Q6703Software Product DevelopmentMedia Developer5

    IT-ITeS SSC Reviewer: IT-ITeS SSC Reviewer:Changed to 5; it was entered as 712th400AvailableNot available

    39SSC/Q7002Software Product DevelopmentQA Engineer7Bachelor's Degree in Science/Technology/Computers or any other graduate course400AvailableNot available

    40SSC/Q0506IT ServicesLanguage Translator7Bachelor's Degree in Science/Technology/Computers or any graduate course400AvailableNot available

    41SSC/Q1302IT ServicesQA Engineer7Bachelor's Degree in Science/Technology/Computers or any graduate course400AvailableNot available

    42SSC/Q0502IT ServicesUser Interface (UI) Developer7Bachelor's Degree in Science/Technology/Computers or any graduate course400AvailableWIP

    43SSC/Q6901Software Product DevelopmentEngineer-Packaging7Bachelor's Degree in Science/Technology/Computers400AvailableNot available

    44SSC/Q7101Software Product DevelopmentEngineer-Software Transition7Bachelor's Degree in Science/Technology/Computers or any other graduate course400AvailableNot available

    45SSC/Q6201Software Product DevelopmentIntellectual Property Executive7Bachelor's Degree in Science/Computers/Technology and/or Degree in Law400AvailableNot available

    46SSC/Q6802Software Product DevelopmentLanguage Translator7Bachelor's Degree in Science/Computers/Technology400AvailableNot available

    47SSC/Q2601Business Process ManagementAnalyst-Research7Bachelor's Degree/ Diploma in any discipline400AvailableNot available

    48SSC/Q3001Business Process ManagementAssociate- Supply Chain Management7BE/ B.tech in Industrial Engineering or any relevant stream400AvailableNot available

    49SSC/Q2101Business Process ManagementAssociate-Analytics7Bachelor's Degree in Statistics/ Science/Technology/Mathematics or any other course400AvailableAvailable

    50SSC/Q2401Business Process ManagementAssociate-Clinical Data Management7Bachelor's Degree in Computer Science/Biology/ Life Science/Pharmaceuticals / Clinical research400AvailableNot available

    51SSC/Q2701Business Process ManagementAssociate-Editorial7Bachelor's Degree in English or any other graduate course400AvailableNot available

    52SSC/Q2502Business Process ManagementAssociate-Human Resource Outsourcing7Bachelor's Degree in Human Resources/General Management or graduate in any discipline400AvailableNot available

    53SSC/Q2801Business Process ManagementAssociate-Learning7Bachelor's Degree in any discipline400AvailableNot available

    54SSC/Q2402Business Process ManagementAssociate-Medical Transcription7Bachelor's Degree in Science/Certificate in Medical Transcription400AvailableNot available

    55SSC/Q2901Business Process ManagementDocument Coder/Processor7Bachelor's Degree/ Diploma in Law or any graduate course 400AvailableNot available

    56SSC/Q2902Business Process ManagementLegal Associate7Bachelor's Degree in Law or any graduate course400AvailableNot available

    57SSC/Q4101Engineering and R&DManagement Trainee - Marketing8Graduate degree in Engineering/ Business Administration200AvailableNot available

    58SSC/Q4202Engineering and R&DEngineer-Trainee7Diploma in respective Engg. Stream300AvailableNot available

    59SSC/Q4201Engineering and R&DProduct Design Engineer - Mechanical7Bachelor's Degree in Mechanical Engg./Electrical &Electronics/Civil Engg./ Automotive/ Aerospace400AvailableAvailable

    60SSC/Q4102Engineering and R&DMarket Research Associate7Bachelor's degree in Management/ Business/ Marketing/Technology400AvailableNot available

    61SSC/Q5301Engineering and R&DResearch Associate8Engineering in Electronics / Computer Science400AvailableNot available

    62SSC/Q4901

    RMC: RMC:Keep same as Q1301Engineering and R&DTest Engineer - Software7Bachelor's Degree in Electronics/ Computer Science Engg. or any other graduate course400AvailableNot available

    63SSC/Q6301

    RMC: RMC:Keep same as Q4101Software Product DevelopmentManagement Trainee8Masters Degree250AvailableNot available

    64SSC/Q4501Engineering and R&DTechnical Writer7Bachelors Degree in any Engg. Stream400AvailableNot available

    65SSC/Q5101Engineering and R&DTechnical Support Engineer

    Author: Author:Earlier Associate Operations Engineer

    IT-ITeS SSC Reviewer: IT-ITeS SSC Reviewer:Changed to 5; it was entered as 7512th400AvailableNot available

    66SSC/Q4301Engineering and R&DDesign Engineer - PMS7Bachelor's Degree in Mechanical Engg./Electrical & Electronics Engg400AvailableNot available

    67SSC/Q4401Engineering and R&DDesign Engineer - EA7Bachelor's Degree in Mechanical Engg./Electrical & Electronics Engg400AvailableNot available

    68SSC/Q5201Engineering and R&DEngineer - Product Lifecycle Management (PLM)7Bachelor's Degree in Mechanical Engg./Electrical &Electronics/ Computer Science Engineering400AvailableNot available

    69SSC/Q4701Engineering and R&DHardware Engineer7Bachelor's Degree in Electrical & Electronics Engg. / Computer Science Engg.400AvailableNot available

    70SSC/Q4801Engineering and R&DQuality Engineer7Bachelors Degree in any Engg. Stream400AvailableNot available

    71SSC/Q4601Engineering and R&DSoftware Engineer7Bachelor's Degree in Electronics/ Computer ScienceEngineering400AvailableNot available

    72SSC/Q5001Engineering and R&DTest Engineer - Hardware7Bachelor's Degree in Electrical & Electronics Engg. / Computer Science Engg.400AvailableNot available

    73SSC/Q2501Business Process ManagementAssociate-Recruitment5Graduate in any discipline400AvailableNot available

    74SSC/Q0509IT ServicesMaster Trainer for Junior Software Developer6Bachelor’s DegreeMaster’s Degree400AvailableNot available

    Sheet1

  • Log in to the portal apprenticeshipindia.org for “Optional Trades” under NAPS

    Company / Establishment Registration Candidate/Student Registration

    Apprenticeship Option 2, 3 & 4 – NAPS (NSDC)

    7

    Log into apprenticeshipindia.org1

    Registeras Establishment

    2

    Enter Company Details3

    Enter Basic

    Training Facility Details

    EnterCo. Contact

    Details

    6 EnterHead of Co. & SPOC

    Details

    7

    - Company Name- Registration Type- Registration No.- Industry/Organization type- PAN & GST- Total No. of Employees

    Upload Documents

    - Constitution Doc- PAN Doc

    4

    - Address- Contact No.- eMail Id

    In house/Outsourced

    - Name- Designation- Contact No.- eMail Id

    Check and Confirm

    Registration

    8

    Log intoapprenticeshipindia.org

    1Register

    as Candidate

    2

    Enter Individual Details

    3

    Select Apprenticeship

    Preference

    5Upload

    Documents

    6Check and Submit

    candidature

    7

    - Aadhaar No- Date of Birth- Email id- Pass word- Parents’ Names- Address

    Enter/UploadEducational

    Qualifications- Course/Trade- Institute/College- Start/end date- Marks & %

    4

    - Photograph- Proof DoB- Signature (Scanned)

    5

    7

    https://apprenticeshipindia.org/https://apprenticeshipindia.org/https://apprenticeshipindia.org/

  • New Structure for Apprenticeship Implementation (where Central Govt is Appropriate Authority)

    8

  • Suggested Structure for Apprenticeship Implementation (State)

    Registering Authority

    State Government

    State Apprenticeship Cells State Skill Development Mission

    ITI Ecosystem

    Designated Trades

    SAA/ AAA

    Fresh Candidates

    Industry

    Not Required(without NAPS)

    LTT/ STT Candidates Fresh candidates

    SSCs(For NAPS)

    Industry

    Optional Trades

    9

  • Benefits

    Corporate GovernanceCompliance with the law as part of good corporate governance

    Incentives� 25% of stipend subject to a max of Rs.

    1500/- per month/apprentice� Cost of basic training (upto Rs. 7500/-

    500 hours/ 3 months) � Employers exempted from contribution

    to EPF & ESI

    Social ImpactPut apprentice skills into practice helping them to gain confidence in a working environment leading to higher productivityNation building through skilling

    Ease of Doing BusinessSelf governance through apprenticeship

    portal with end to end automated process.

    Onboarding Pipeline� Steady stream of skilled work force at

    entry level� Apprenticeship route costs less than

    lateral hiring. � No obligation to hire apprentices on

    permanent rolls

    Organization StabilityAn opportunity to build a stable

    organization in the long run with high employee loyalty and lower attrition at a

    much lesser cost

    10

  • Thank You

    11

    ApprenticeshipContents Introduction – Apprenticeship & the LawIndustry Concerns & ReformsSlide Number 5Job Roles – IT ITeS sectorApprenticeship Option 2, 3 & 4 – NAPS (NSDC)New Structure for Apprenticeship Implementation �(where Central Govt is Appropriate Authority)Suggested Structure for Apprenticeship Implementation (State) BenefitsSlide Number 11