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SSI Builds Fast-Growing Cloud Solutions Business on Citrix CloudPlatform IT provider uses Citrix CloudPlatform to deliver managed services to legal and small business customers with the flexibility and scalability to support their rapid business growth. Citrix Ready | Case Study citrix.com/ready

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Page 1: SSI Builds Fast-Growing Cloud Solutions Business on Citrix ... · PDF fileassisted self-service for clients, ... web apps, mobile apps and industry solutions, ... Citrix XenServer

SSI Builds Fast-Growing Cloud Solutions Business on Citrix CloudPlatformIT provider uses Citrix CloudPlatform to deliver managed services to legal and small business customers with the flexibility and scalability to support their rapid business growth.

Citrix Ready | Case Study

citrix.com/ready

Page 2: SSI Builds Fast-Growing Cloud Solutions Business on Citrix ... · PDF fileassisted self-service for clients, ... web apps, mobile apps and industry solutions, ... Citrix XenServer

““We are enabling our customers with huge leaps in productivity by reducing cloud application packaging,deployment from two weeks to two hours– including for Citrix XenDesktop. The power of the integration of Citrix CloudPlatform and AppStack is making that possible.””

— Rich Wein, Chief Executive Officer, SSI,

SSI, a Citrix Solution Advisor and Citrix Service Provider, is a leading provider of enterprise level technology, hosting, management and support solutions in the Philadelphia Tri-State area. The company provides hosted business apps and desktops for the small business market through its MySecureCloud line of service, while its Aquipt division offers MatterPoint, an e-discovery platform, for law firms, corporate legal departments and litigation service providers..

The challenge: Building and managing a cloud services businessAs SSI evolved its business from sales and consulting into full-fledged managed services, the com-pany needed a platform to build, deliver and manage the cloud solutions its customers required. SSI’s new business required capabilitiessuch as the ability to push apps to mobile devices, provide assisted self-service for clients, allow customers to manage their own solutions, and automate the management, metering and billing of its services. “We saw that the combination of Appcara and Citrix technologies could support every part of our plan, including the delivery of traditional enter-prise apps, web apps, mobile apps and industry solutions, through a single, integrated environ-ment,” says Rich Wein, CEO of SSI.

The solution: Implementing a complete cloud technology stackwith Citrix and AppcaraCitrix CloudPlatform provides a flexible, open foundation for SSI’s cloud services business. Citrix CloudPortal Services Manager helps the company manage its delivery of cloud services, including hosted desktops and apps powered by Citrix XenDesktop and Citrix XenApp. Citrix CloudPortal Business Manager provides automation and management for the operational and commercial aspects of SSI’s cloud business. Citrix XenMobile provides device-level security to support full user mobility and BYOD. Citrix NetScaler enables secure access control. Citrix XenServer lets SSI consoli-date and transform compute resources into virtual workloads delivered via the cloud. The Citrix stack is complemented by the Appcara AppStack platform, which streamlines and accelerates the packaging, deployment and management of enterprise cloud applications. Appcara’s AppStack is a Citrix Ready verified cloud application automation and migration platform that is integrated with CloudPlatform and CloudPortal Business Manager.

Citrix Ready | Case Study

2citrix.com/ready

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Key benefit: Delivering dramatic cost savings withcustomized solutionsSSI can provide customers of its products MySecureCloud and MatterPoint with solutions tailored to their needs. The company leverages AppStack with an array of Citrix cloud solutions to securely deliver select Windows and web apps or complete hosted desktops on any device, anywhere.CloudPortal Services Manager lets the company meet the needs of customers who prefer to main-tain direct control over their own services. SSI customers who use ShareFile can manage their data alongside their virtualized apps within the same integrated environment. By providing cost-effec-tive cloud services that match the performance and functionality of on-premise technologies, SSI delivers cost savings that help drive competitive advantage. “One MatterPoint customer reduced its labor costs by nearly two-thirds, saved more than $1 million in annual operating costs, and elim-inated the need for millions more in infrastructure,” says Wein. “Our Citrix platform with AppStack made that possible.”

Key benefit: Meeting demanding legal industry requirements forcloud servicesLegal organizations can scale their MatterPoint services quickly to support unpredictable e-discov-ery data and processing requirements, and can meter their own service consumption to pass costs through to their clients—a key industry need. Customers can also choose to move e-discovery to the cloud while keeping email, time and billing, and other systems in-house to take a staged approach to the cloud. With AppStack’s multi-cloud capabilities, if a firm serving a public sector cli-ent needs to host its workloads in a government-approved facility, SSI can shift its XenApp app delivery to Amazon GovCloud easily with the same level of reliability and performance.

Key benefit: Offering integrated cloud technologies boosts growthby 50 percent

“As the leader in the cloud technology space, Citrix is the only company that can provide all the capabilities we need to grow and expand our business, all made to work together, so we can get to market more quickly and easily without having to chase multiple vendors,” says Wein. This helps the company compete effectively for larger customers. “Now that we’re no longer dealing with piecemeal technologies, we can win and serve customers with 500+ users for the first time.We’ve handled 50 percent growth in our cloud services business over the past year without adding head-count and it’s not stressing our organization. AppStack will further accelerate our ability to deliver applications into cloud environments for our customers.”

Looking ahead“We couldn’t run our cloud business without the automation, scalability and reliability provided by the power of the Citrix platform and AppStack” says Wein. “The combined solution aligns perfectly with our current business and future direction. It’s a highly successful partnership.”

Customer Name

SSI

IndustryTechnology Solutions & Consultants

Citrix products• CloudPlatform• CloudPortal Business Manager• CloudPortal Services Manager • XenDesktop• XenApp• XenMobile• XenServer• ShareFile• NetScale

Citrix Ready Partner Solutions• Appcara AppStack loud

Application Automation Platform

Key benefits• Delivers highly accelerated cloud

application & infrastructure services for end users

• Meets demanding legal industry requirements for cloud services

• Addresses evolving requirements through comprehensive cloud technologies

Citrix Ready | Case Study

3citrix.com/ready

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Citrix Ready | Case Study

Corporate HeadquartersFort Lauderdale, FL, USA

Silicon Valley HeadquartersSanta Clara, CA, USA

EMEA HeadquartersSchaffhausen, Switzerland

India Development CenterBangalore, India

Online Division HeadquartersSanta Barbara, CA, USA

Pacific HeadquartersHong Kong, China

Latin America HeadquartersCoral Gables, FL, USA

UK Development CenterChalfont, United Kingdom

About Citrix ReadyCitrix Ready identifies recommended solutions that are trusted to enhance the Citrix Delivery Center infrastructure. All products featured in Citrix Ready have completed verification testing, thereby providing confidence in joint solution compatibility. Leveraging its industry leading alliances and partner eco-system, Citrix Ready showcases select trusted solutions designed to meet a variety of business needs. Through the online catalog and Citrix Ready branding program, you can easily find and build a trusted infrastructure. Citrix Ready not only demonstrates current mutual product compatibility, but through continued industry relationships also ensures future interoperability. Learn more at www.citrix.com/ready.

About Partner SecureAuth, SecureAuth IdP and the SecureAuth logo are registered trademarks of SecureAuth Corporation. All other products or company names mentioned herein are trademarks or registered trademarks of their respective owners.

Copyright © 2015 Citrix Systems, Inc. All rights reserved. [list Citrix trademarks (without ® or ™ symbols!) in document] are trademarks of Citrix Systems, Inc. and/or one of its subsidiaries, and may be registered in the U.S. and other countries. Other product and company names mentioned herein may be trademarks of their respective companies.

0614/PDF citrix.com/ready

Corporate HeadquartersFort Lauderdale, FL, USA

India Development CenterBangalore, India

Latin America HeadquartersCoral Gables, FL, USA

Silicon Valley HeadquartersSanta Clara, CA, USA

Online Division HeadquartersSanta Barbara, CA, USA

UK Development CenterChalfont, United Kingdom

EMEA HeadquartersSchaffhausen, Switzerland

Pacific HeadquartersHong Kong, China

About Citrix ReadyCitrix Ready identifies recommended solutions that are trusted to enhance the Citrix Delivery Center infrastructure. All products featured in Citrix Ready have completed verification testing, thereby providing confidence in joint solution compatibility. Leveraging its industry leading alliances and partner ecosystem, Citrix Ready showcases select trusted solutions designed to meet a variety of business needs. Through the online catalog and Citrix Ready branding program, you can easily find and build a trusted infrastructure. Citrix Ready not only demonstrates current mutual product compatibility, but through continued industry relationships also ensures future interop-erability. Learn more at www.citrix.com/ready

About AppcaraCAppcara’s AppStack enables Enterprises to gain substantial efficiency by automating application packaging, delivery and lifecycle management

in multi-cloud environments via a flexible and easy-to-use portal user interface. AppStack is plug-n-play for most public and private clouds for

service providers to instantly offer differentiated application marketplace and lifecycle automation capabilities. AppStack is Citrix Ready ® validated

for use with both Citrix CloudPlatform and Citrix CloudPortal Business Manager. Appcara was created by a group of cloud computing industry

veterans in 2010 in Santa Clara, CA who previously built industry leading Infrastructure-as-a-Service (IaaS) cloud computing services and service

providers. For more information visit www.appcara.com or @appcara on Twitter.