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1 I Titel/ Name/ Datum ST Brand and Branding today. Part II

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Page 1: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

1 I Titel/ Name/ Datum

ST Brand and Branding today.Part II

Page 2: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

Challenges.

Page 3: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

You can ski in Dubai

Low budget

Germany

USP vs. exchangebility

Collapse of transport systemHotelquality

Lybia

You can relax on a beach in Zürich.

Ten thousands of destinations claim to be uniqueOur worldwide financial crisis

190 countries compete with each otherCredit Suisse

Thousands of destinations can be reached within one day

Local hosts and international guests

UBS

Tradition vs. modernity

Political decisions

Our tax system

Politicians USA

Structural weakness and adaptation

Page 4: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

4 I Switzerland Tourism@Branding Institute, University Berne, 08MAR2010

Inside view.“Switzerland and Italy are the only places in the world that other populationsactually rank higher than their own country.”

Nation Brand Index, Q3 Report, 2005. GMI

Page 5: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

Core elements.

Page 6: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

CH

Page 7: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

CHeeseCHocolate.

Page 8: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

ConfoederatioHelvetica.

Page 9: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

9 I Switzerland Tourism@Branding Institute, University Berne, 08MAR2010

Our brand managers: the Swiss.Population: 7.779 Mio.

Foreigners: 21.2%

Languages:German 63.7%French 20.4%Italian 6.5%Romantsch 0.5%Other 9.0%

Life expectancy: Males 77.2Females 82.8

Working: 56.1 %Agriculture 3.7 %Industry, crafts 23.7 %Services 72.6 %

Population density: 188/km2

Source: BFS

Page 10: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

10 I Switzerland Tourism@Branding Institute, University Berne, 08MAR2010

Image of Switzerland abroad.Positive image components:– Political stability

– Security and reliability

– High level of Science and Research– High level of protection of the environment

– Natural beauty

– Zurich and Geneva offer highest Quality of Life.

Source: Presence Switzerland, 2003 (in Germany, France, Spain, UK, USA)

Page 11: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

11 I Switzerland Tourism@Branding Institute, University Berne, 08MAR2010

Switzerland in Germany:What comes to mind if you think of Switzerland

– Mountains: 44%– Natural beauty: 29%

– Cheese: 25%

– Chocolate: 17%– Vacation: 16%

– Banks: 15%

– Neutrality: 14%

Source: Presence Switzerland, 2003.

Page 12: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

12 I Switzerland Tourism@Branding Institute, University Berne, 08MAR2010

Nations branding index.

Source: 2009 and 2008 Nation branding index by Anholt)

– Tourism: Captures the level of interest invisiting a country and the draw of naturaland man-made tourist attractions: 8th

– Governance: Measures public opinionregarding the level of national governmentcompetency and fairness: 1st

– Investment & Immigration: Determinesthe power to attract people to live, work orstudy: 4th

– People: Measures the population'sreputation for competence, education,openness and friendliness and otherqualities: 5th

Page 13: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

Values.Don’t miss the real thing...

Page 14: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

14 I Titel/ Name/ Datum

1. Our nature (our sommer).

Page 15: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

15 I Switzerland Tourism@Branding Institute, University Berne, 08MAR2010

Touch the original.Switzerland. Get natural.

Page 16: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

16 I Switzerland Tourism@Branding Institute, University Berne, 08MAR2010

Walk on the wild side.Switzerland. Get natural.

Page 17: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

17 I Switzerland Tourism@Branding Institute, University Berne, 08MAR2010

Heidi for a day.Switzerland. Get natural.

Page 18: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

18 I Titel/ Name/ Datum

2. Our winter.

Page 19: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

19 I Switzerland Tourism@Branding Institute, University Berne, 08MAR2010

Ski longer,arrive higher up.More winter - only in Switzerland.

Page 20: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

20 I Switzerland Tourism@Branding Institute, University Berne, 08MAR2010

Natural beauty.More winter - only in Switzerland.

Page 21: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

21 I Switzerland Tourism@Branding Institute, University Berne, 08MAR2010

Snow in the resorts.More winter - only in Switzerland.

Page 22: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

22 I Titel/ Name/ Datum

3. Our cities.

Page 23: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

23 I Switzerland Tourism@Branding Institute, University Berne, 08MAR2010

Liveable, lovable, enjoyable.Switzerland. Get natural.

Page 24: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

24 I Switzerland Tourism@Branding Institute, University Berne, 08MAR2010

Meet living postcards.Switzerland. Get natural.

Page 25: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

25 I Titel/ Name/ Datum

4. Our hotels.

Page 26: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

26 I Switzerland Tourism@Branding Institute, University Berne, 08MAR2010

Timetravel for honeymooners.Switzerland. Get natural.

Page 27: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

27 I Switzerland Tourism@Branding Institute, University Berne, 08MAR2010

Welcome to our Swiss Deluxe Hotels.Switzerland. Get natural.

Page 28: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

28 I Switzerland Tourism@Branding Institute, University Berne, 08MAR2010

Candlelight guaranteed.Typically Swiss Hotels.

Page 29: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

29 I Switzerland Tourism@Branding Institute, University Berne, 08MAR2010

Out of the box.Inside the mountain.Switzerland. Get natural.

Page 30: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

30 I Titel/ Name/ Datum

5. Our cultural heritage.

Page 31: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

31 I Switzerland Tourism@Branding Institute, University Berne, 08MAR2010

Only a stone throw away.Switzerland. Get natural.

Page 32: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

32 I Switzerland Tourism@Branding Institute, University Berne, 08MAR2010

40 years. Still going strong.Top Events of Switzerland.

Page 33: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

Be inspired.Arts, expositions, galleries.

Page 34: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

34 I Titel/ Name/ Datum

6. Our Swiss Travel System.

Page 35: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

Great views. From 30‘000 ft.Switzerland. Get natural.

Page 36: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

36 I Switzerland Tourism@Branding Institute, University Berne, 08MAR2010

Better than Disneyland.And real.Switzerland. Get natural.

Page 37: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

37 I Switzerland Tourism@Branding Institute, University Berne, 08MAR2010

Authentic. Punctual. Yellow.For more than 100 years.Switzerland. Get natural.

Page 38: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

38 I Titel/ Name/ Datum

7. Our Swiss people.

Page 39: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

Meet the locals.Switzerland. Get natural.

Page 40: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

40 I Switzerland Tourism@Branding Institute, University Berne, 08MAR2010

Our GPS.Switzerland. Get natural.

Page 41: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

Our Brand and Branding.

Page 42: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the
Page 43: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

43 I Switzerland Tourism@Branding Institute, University Berne, 08MAR2010

Wherefore stands the „Goldflower“?– Switzerland– Nature

– Authenticity

– Quality– Tourist destination

– Switzerland Tourism

Page 44: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

44 I Switzerland Tourism@Branding Institute, University Berne, 08MAR2010

Page 45: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

Corporate designand identity

Page 46: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

46 I Switzerland Tourism@Branding Institute, University Berne, 08MAR2010

CI.

Page 47: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

47 I Switzerland Tourism@Branding Institute, University Berne, 08MAR2010

CD.– Fonts

– Helvetica and only Helvetica for print Helvetica Helvetica Helvetica– New Helvetica Extended for brand New Helvetica Extended

– Arial for Powerpoint ARIAL ARIAL ARIAL–Verdana for WEB VERDANA VERDANA VERDANA

– Colours– Primary colour red

– CMYK for all media and materials Cyan 10 / Magenta 100 / Yellow 95 / Black 0

– Pantone 1795C

– Paint and spray colours RAL 3020 (Traffic red)

– Foils 3M Scotchcal Series 50 (Opaque Film), 50-44 Euroskala

Page 48: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the
Page 49: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

49 I Switzerland Tourism@Branding Institute, University Berne, 08MAR2010

Integrated marketing (product portfolio ST).

Partners

WellnessHotels

KidsHotels

GolfHotels

HistoricHotels

Design & Lifestyle

Hotels

“TypicallySwiss”Hotels

SwissDeluxeHotels

Integration in ST worldwide marketing

Summer Winter Cities Meetings Theme products

Public transport

Page 50: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the
Page 51: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the
Page 52: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

52 I Switzerland Tourism@Branding Institute, University Berne, 08MAR2010

Conclusion.You need

1. A vision & fantasy Coporate philosophy2. Inspired outstanding hard working team Corporate strategy

3. Creativity (“out-of-the-box”) Corporate culture

4. Challenging partners and clients Corporate feedback rules5. Motivated trustful sponsors Corporate behaviour

6. Good financial basis Corporate governance

7. Communication Corporate communication8. Fun Corporate spirit

Page 53: ST Brand and Branding today. · competency and fairness: 1st –Investment & Immigration: Determines the power to attract people to live, work or study: 4th –People: Measures the

53 I Titel/ Name/ Datum