1

Joint Letter from theChair & CEO

Annual Report 2012 BC & Yukon

2012 at a Glance

103,382StudentS trained

64,986 General First Aid students trained through branch network, including 2,987 WorkSafeBC Level 2/Level 3 students.

22,762 Students trained in the sponsored We Can Help/Moi, j’aide program.

7,390 Students trained in the Schools program.

8,244 Students trained online.

244,070HourS Volunteered

725 Medical First Responders volunteered 118,478 hours of their time attending 1,558 events and providing first aid services to 6,105 people in need.

671 Youth Volunteers invested 78,734 hours of their time attending 405 events and providing first aid services to 525 people in need.

464 Therapy Dog Program Volunteers gave 33,794 hours of their time visiting over 234 health and seniors’ facilities.

218 Senior Volunteers invested 13,064 hours of their time to the above programs and more.

2,078total VolunteerS

Our Mission:To enable Canadians to improve their Health, Safety, and Quality of Life by providing training and community service.

Our Vision:To be the premier first aid training and community service organization in Canada.

Chair & CEO 3

Letter from the Chair & CEO

Leadership

Sovereign HeadHer Majesty Queen Elizabeth II

The Grand PriorHRH The Duke of Gloucester KG GVCO

PriorHis Excellency the Right HonourableDavid JohnstonGovernor General of Canada

Vice PriorThe Honourable Steven L. Point, OBCLieutenant Governor of British Columbia

Chief Executive Officer Karen L. MacPherson

Board of Directors - St. John SocietyJean K. Chute, OStJ – ChairJohn Nadeau, OStJ – Vice Chair & TreasurerT. Craig Wilson , CStJ, CA– Past ChairJinnie E. Bradshaw, CMGeraldine Hinton, DStJ, BScNRickey M. Lewis, OStJJ. Paul Richards, SBStJDouglas Slowski, OStJ, CDN. Logan Stewart, KStJ, CD, LLMMervin W. Unger, SBStJKing R. Wan, CStJ, CD, BComm

J. Stuart Clyne, KStJ, QC – Hon. Counsel

Board of Directors - St. John FoundationJinnie E. Bradshaw, CM – ChairJohn Nadeau, OStJ – TreasurerT. Craig Wilson, CStJ, CA – Past ChairJ. Stuart Clyne, KStJ, QCGeraldine Hinton, DStJ, BScNRickey M. Lewis, OStJA. Allan Skidmore, SBStJDouglas Slowski, OStJMervin W. Unger, SBStJ

Charitable Organization Number St. John Society10802 2500 RR0009

St. John Foundation87131 5677 RR0001

I came to St. John Ambulance at the end of 2012 with an appreciation of the many challenges the organization faced throughout the year and today we are currently addressing these challenges in a thoughtful and strategic manner.

Many of us at SJA are happy to have 2012 behind us and embrace the many opportunities for change and growth.

Our priorities in 2013 include building strong focused teams across all levels of the organization. Building our presence in communities and growing our commercial business using

the power of the web, staying close to our core values and walking these values everyday. I’m looking forward to 2013.

Sincerely,

Karen MacPhersonCEO, St. John Ambulance (British Columbia and Yukon)

As my first year as Chair of St. John Society (British Columbia and Yukon) draws to a close, I am pleased to present this letter for the Annual Report.

The year has been particularly challenging for all members of the St. John organization in B.C. and Yukon. I would like to take this opportunity to acknowledge our staff, volunteers at all levels, instructors and our Provincial Board Members for the their support and steadfast leadership as we navigated through the year. The financial challenges of the past year have been met with determination and professionalism. We have made some tough decisions to ensure St. John Ambulance continues to make our communities safe and

improve the lives of those we touch. In spite of all the challenges we faced, our communities continue to be served by dedicated volunteers who provided in excess of 244,000 hours in 2012, an increase of 8.8% from the previous year. These dedicated members are the face of St. John Ambulance in our communities, and we thank them for their tireless efforts.

In the upcoming year we will continue to implement strategies to grow our organization and I am confident the changes we have made in the past months will continue to strengthen and improve St. John Ambulance.

Jean K. Chute, OStJChair, St. John Society (British Columbia and Yukon)

4 Annual Report 2012

Building Healthier Communities

Individual and community health improves when people look after each other.

■ Therapy Dog Visitation Program■ We Can Help Program■ Automated External Defibrillators

0

5K

10K

15K

20K

25KWe Can HelpMoi, j'aide

382

738

1,92

8

10,6

67

15,2

52

20,8

32

2009 2010 2011

Students Trained in the Sponsored Schools Program

0

100

200

300

400

500

409 425 493

2009 2010 2011

Number of SJA Therapy Dogs

2010 2011 20122010 2011 2012

1,92

8

738

493425 449

20,8

32

21,4

71

15,2

52

1,29

1

Building Safer Communities 5

Building Safer Communities

■ Bystander First Aid■ Medical First Responders■ Emergency Response/Preparedness■ First Aid Kits, Supplies + Equipment

In times of need, preparation makes a difference and saves lives.

0

20K

40K

60K

80K

100K

120K

108,

450

110,

508

117,

855

2009 2010 2011

Students Trained

493

0

50K

100K

150K

200K

250K

205,

951

204,

728

217,

728

2009 2010 2011

Total Hours Volunteered

2010 2011 2012

110,

508

2010 2011 2012

103,

382

204,

728

217,

728

117,

855

244,

070

6 Annual Report 2012

Building Caring Citizens■ Schools Program■ Youth Development ■ Sidney R. Sharman Scholarship

Our collective future is shaped every day through the opportunities we offer the people in our community.

Youth & Youth Leaders

638683

0

100

200

300

400

500

600

700

800

685 683 638

2009 2010 201111

683 638

2010 20122011

Other

Emergency FA

LifeSaver

Moi, j'aide

We Can Help68.7%

9.7%

12%

3.3%

6.3%

30,331 Total Students Trained

Courses taught in the SJA Schools Program

30,152 Total Students Trained

671

Honours & Awards 7

Honours & Awards

The Order Of ST. JOhn - AdmiSSiOnS & PrOmOTiOnSThe Most Venerable Order of the Hospital of St. John of Jerusalem, more commonly known as the Order of St. John, is a Royal Order of Chivalry, which has Her Majesty Queen Elizabeth II as its Sovereign Head. Along with the Order of Canada, the Order of Military Merit, the Royal Victorian Order, and the Order of Merit of the Police Forces, the Order of St. John is part of the Canadian Honours System.

Commander, robert mcilwaineCommander, T. Craig WilsonOfficer, Jeffrey LeeOfficer, John nadeauOfficer, douglas SlowskiOfficer, Julia ZoeteweyOfficer, mohammad ShamsiOfficer, normand Potvinmember, Glen Greenhillmember, Benjamin Kaanmember, Jeffrey Lottmember, russell newcombemember, Samson Chanmember, Christina hongmember, mary Loblawmember, Wendy Luongmember, Adrian ngmember, Lawrence O’Brienmember, Shirley Philpot

Sidney r. ShArmAn LeGACy fund SChOLArShiPThis scholarship celebrates our Youth Programs which develop exemplary young citizens trained in leadership and care giving. St. John Ambulance awards scholarships to students pursuing a post-secondary education in a health-related field and advanced training for volunteers.

Sammy AuKenneth ChanAndrew S. GuySimon Chun man LaiLeslie Tze fung Leungmichelle yuen-mei LuiWendy LuongKimberley mitchellnegin niksiratAmy Po-yu TsaiAmanda yu Wah WongLaurence yat yeung Wooiku yeh

queen eLiZABeTh ii diAmOnd JuBiLee SChOLArShiPTo commemorate Her Majesty Queen Elizabeth II’s Diamond Jubilee, the Priory of Canada established a one-time scholarship awarded in 2012 to a current active St. John volunteer under the age of 30 pursuing a full-time post-secondary education in a field other than nursing. Applicants must be a Canadian citizen or permanent resident studying full time at a recognized university or college. Recipients were selected based on scholastic achievements, values, aspirations and voluntary contributions. Applicants were also required to submit a 500 word essay advising the Governor General on how to strengthen Canadians commitment to volunteerism.One of the two scholarships awarded nationwide with a minimum value of $2,500 each went to a BC St. John Ambulance volunteer. Leslie Tze fung Leung

queen eLiZABeTh ii diAmOnd JuBiLee medAL reCiPienTSIn 2012, Her Majesty Queen Elizabeth II marked the 60th anniversary of her accession to the Throne as Queen of Canada. To celebrate Her Majesty’s 60 years of service to Canadians, the Queen Elizabeth II Diamond Jubilee Medal was created as a visible and tangible way to recognize outstanding Canadians from all walks of life. These medals honour exceptional Canadians for their contributions to their fellow citizens, to our communities and to our country. Among the 60,000 deserving Canadians recognized during the Diamond Jubilee year of celebrations were St. John Ambulance volunteers.

Laurence ChengJudy ChiuJ. Stuart ClyneLannon de BestCharles hurstJoanne Johnstonmarion macKenzieShirley Philpothilary Wong

ChAir’S COmmendATiOnThe Provincial Chair’s Commendation is an exceptional distinction that is awarded by the Chair of British Columbia and Yukon Council to recognize a particularly meritorious contribution at the provincial level.

heather farrell-SketchleyJohn nadeauLaurie LowesJulia Zoeteweyfemmie Gibson

BC COunCiL AWArdThis award is presented to individuals or organizations in recognition of their support of St. John Ambulance’s mission in British Columbia.

Susan White Bonarichard KennettWendy KrauzaKathleen Kungron mellsonKristina ZambranoBrodie BicyclesCity of Whitehorse fire department Station #2Craftsman Collisionemergency Support Services - Kamloopsfraternal Order of eagles #3097 - Campbell riverLegends Smokehouse & Grillnorco Bicyclesnorth Shore newsPrime Signsrotary Club of LangleySave on foods / Price Smart - Langley LocationsTalmark Construction Ltd.Thompson rivers university Student union

PrOvinCiAL LifeSAvinG AWArdThe St. John Provincial Council’s Certificate of Commendation is granted by the Chair of a Council to individuals who helped a victim with or without the application of first aid but who may not warrant receipt of a St. John LifeSaving Award at the National Level.

Simon Chun man LaiKevin Ka Chun Chandarcy LopezPaul nadinBrian BantingLaura GaetzBett renaudColin Titsworth

nATiOnAL LifeSAvinG AWArdThe St. John National LifeSaving Award is granted to individuals who helped a victim with or without the application of first aid.

mark Anthony darvilleCurtis WoodworthTravis Philipmary Loblawmichael Camproesedouglas CooperJames CroySamantha BrockmanJohanna Kirbyneil macKinnonelaine LillieLinda AmeyAudra fowlerLee GrahamSteven newtonBen marshallAngie OomsGary eglidavid William KnottWendy Johnsondouglas Abrahamson

PriOry vOTe Of ThAnKS (PvOT)The Priory Vote Of Thanks (PVOT) is awarded in recognition of exemplary, dedicated service, assistance or support to the Order of St. John in Canada on a particular occasion, or over a period of years.

Benton Attfield edward Tain Benjamin Kaan Glenn r. mcCullum John Condon Carla devita Penny mah Stephanie Tang James See Joyce Geraldine Polley

8 Annual Report 2012

Treasurer’s Report

We are pleased to report on the financial results for St. John Ambulance British Columbia and Yukon for the year ended December 31, 2012.

In 2012 the organization saw a decrease in Revenues from our commercial operations as a result of the extension of certificate renewals from 2 to 3 years in a number of the training programs we offer. This forced the organization to make some difficult choices to ensure that our expenses were kept in line to offset the reduction in revenues. Despite this swift action St John Ambulance still ended the year with a deficit. However solid expense controls along with a review of how we operate our commercial operations has set us up to deliver better financial results in the future.

St. John Ambulance is fortunate to have a substantial number of volunteers who contribute a significant amount of their time and talents to St. John Ambulance each year. Throughout British Columbia and Yukon our Volunteers represent St. John Ambulance and it is because of this that the Board of Directors and Management of the organization are committed to ensuring that the commercial operations support the Volunteers.

I would like to thank the Finance Committee Members, the Finance Department staff and the Volunteers of St. John Ambulance for their ongoing commitment throughout the past year.

Notes

Training feesThis revenue is derived from fees paid for various first aid training classes through 25 branches, partner providers and online training.

Cost of Products SoldCost of Products Sold increased to $523,493 in 2012 due to the increased demand.

marketable SecuritiesAn unrealized gain on investments of $33,929 is included under “other income” in the Statement of Revenue & Expenses.

donations and GrantsDonations and Grants increased by 1% in 2012, up $10,599.

Other expensesThis includes items such as Advertising & Public Relations ($283,640), Bank charges and interest ($222,909), Volunteers ($274,728), Amortization ($591,352), Office and Miscellaneous ($623,922), and Telephone and Utilities ($360,713).

St. John foundation (BC & yukon)As of Year Ended December 31, 2012, St. John Foundation had total assets of $1,139,488.

documentationCopies of the detailed financial statements and related auditor’s report are available by contacting the St. John Ambulance Provincial Office in Vancouver at: Tel: 604.321.2652, or Email: info@bc.sja.ca

John Nadeau, Vice Chair & Treasurer, St. John Society (British Columbia and Yukon)

Our Financial Health 9

Our Financial Health

STATemenT Of finAnCiAL POSiTiOnFor the year ended December 31, 2012

STATemenT Of revenue & exPenSeSFor the year ended December 31, 2012

Assets 2012 2011

Current Assets $3,759,283 $4,511,839

Investments $208,466 $1,030,110

Property & Equipment (net) $ 9,319,341 $9,215,008

$ 13,287,090 $14,756,957

Liabilities & net Assets

Current Liabilities $3,503,579 $3,187,000

Long Term Debt $1,335,898 $973,841

Net Assets $8,447,613 $10,596,116

$13,287,090 $14,756,957

revenues 2012 2011

Training Fees $9,547,312 $11,578,284

Sale of Products $826,142 $655,725

Donations & Grants $536,600 $526,001

Gaming Revenue $385,052 $414,039

Fundraising Revenue $53,250 $58,329

Other Income $272,988 $213,769

$11,621,344 $13,446,147

expenses

Training Costs $3,580,515 $3,725,561

Cost of Products Sold $523,493 $414,263

Other Expenses $9,665,839 $9,486,791

$13,679,847 $13,626,615

Excess/(Deficiency) of Revenue over Expenses ($2,148,503) ($180,468)

2008

0

3M

6M

9M

12M

15M

10,9

81,0

00

11,3

61,0

00

11,3

42,0

00

11,4

98,0

00

12,2

34,0

00

2007 2008 2009 2010 2011

Training, Kits & Supplies Gross revenue

Building & Improvements

67%

Vehicles2%

Training & Computer Equipment 9%

Land 22%

net Book values 2011

0

1M

2M

3M

4M

5M

4,65

7,00

0

4,41

4,00

0

4,35

8,00

0

4,36

2,00

0

2008 2009 2010 2011 2012

4,60

7,51

9

expenses in Support of Community Services

2008 2009 2010 2011 2012

11,3

61,0

00

11,3

42,0

00

11,4

98,0

00

10,3

73,4

54

12,2

34,0

00

25%

5%3%

Net Book Values 2012

10 Annual Report 2012

Joint Letter from theChair & CEO

__________________________________________________________**Until Spring 2012 / Until Fall 2012 ++Non-Voting Members

2012 Branch Executive Committee (BEC) & Provincial Board Sub Committee Members

ABBOTSfOrdBaraa Ali Janis Mitchell Elsie Wiens Patricia Skjolde Mark DuynsRon Shore

BurnAByJohn Neilson Carla Devita John Condon Celine Froment Stephanie Tang Penny Mah++Darwin Lai**Mohammad Shamsi

CAmPBeLL riverVern Coward Glen GreenhillNicole Cunningham John Harris Matt Flint Kevin EllisonIan GammieSean Smith**Will Dirksen

ChiLLiWACKWanda PalmerCarol Hogan Kay-Uwe Konojacki Ursula Reeve Ron Molnar

COmOx vALLeyJune Munro Paula Bromley Don Good Sheila Clarsen Norm Potvin Dave Fletcher Fred BatesJim HockleyDon JellieScott Larsen**Kelly Finlayson**Adam Fraser

COWiChAnRoy Large Kevin HewcoAllen Cox Suzanne LalondeKathy Martin Tammy Olsen Judy Wood **Bill Masson**Tony Schindle

KAmLOOPSRoss LowndesAllan Ackles Tony Bell Andy PhilpotShannon Brooks **Len Hutt **John Morash

KeLOWnAJames Skinner Rebecca Zeller Jennifer Paquette Christine Wilson **Bev Kenzie**Sandra Ward

mAPLe ridGe - PiTT meAdOWSAllen LaRose Teresa McWilliamsCraig Barker Trisha BergMargaret Kury**Wayne Rothenberger**John Bale**Mike Davies**Stacy Mulcahy

neW WeSTminSTerBrent Wisheart David Lowe Philip EastwoodJun Cadiente Scott Stewart **Geoffrey Johnson Ayi-Bonte**Tori Johnson Ayi-Bonte

nAnAimOMervin Unger Douglas Slowski Vadim Feigel Idonna Tollefson Kimberley Mitchell Alexis McClenaghan Warren CookPeter PrescottMarie Hutton++Ashley Gilbert**Sandra Gaspardone**Jeff Lott**Jack Patten**Dick Stasiuk

nOrTh ShOre/SeA-TO-SKySusan Ennis James Carter Taralyn Day Dave BruynesteynJ. Stuart ClyneMarilynn NowellCarlos Rodrigues**Jonathan Alpen**Ricci Silvo

nOrTh OKAnAGAnBill Musselwhite Lindsay Fresorger Dianne Grebinski Mark Wilkerson Jo-Ann Johnston Graham Price**Curtis Shields

PenTiCTOnLori Gordon Roberta Ursel Sandra Karr Richard BumbySuzanne Chartrand Chris Odgaard**Cherie Morgan

POWeLL riverRon Van’t Schip Leila Lynch Larry Gemmill Terry Noreault Donna Rekve**Gale Alsgard**Glenn McCallum**Audrey McLeish**Larry Misner

PrinCe GeOrGeWil FundalJennifer Delorme Julie Dempsey Abra Playfair**Rick Lewis

riChmOndGary LawSing Yeo Kim Kum Clara ChowBilly Leung Travena LeeMichelle Lui **Pius Chan

Surrey/deLTAJ. Paul Richards Rob Wood Dean DrysdaleJohn ScholtensPeter KostrzyckiJames SeeKen Klompas**Dave Gibson

TrAiLRalph DiSabato Tamara Nedelko Jeanne Shaw Gerry Rempel **Barb Fergie**Rose Gagnier**Don Nutini

Tri CiTieSJeremy HardernKusayla Nathan Siboupha SirimanothamCurtis WoodworthShauna Pattinson Armando Elias GuerraCyril LukeStephen SakamotoMichael Schutz**Peggy Ho**Pam Paquet**Pegha Miri

vAnCOuverSarah Lai Claire WilsonKate GibsonBenjamin KaanDavid Sam Gasparino Consiglio

viCTOriARoss Nicholls Cory Bilodeau Andrew Guy Elizabeth Surerus Douglas AngroveRoger GirouardE. David HodginsEileen PeplerDavid SchinbeinDavid Valentine**Andrew Binette**Wendy Clay

yuKOnPaul Smythe Ken Oppold Alan Hubley**Serge Labelle**Max Rispin

These volunteer committees are the advisory body to the local Branch and Provincial Office. They are the face of St. John Ambulance in the community and the community representatives to St. John Ambulance. They provide leadership, coaching, and guidance to Volunteers, maintain our relationship with the BC Gaming Commission, and play a lead role in fund development.

BrAnCh exeCuTive COmmiTTeeS PrOvinCiAL BOArd SuB-COmmiTTeeS

BrAnCh LiAiSOn / GAminG COmmiTTeeJ. Paul Richards Douglas SlowskiJohn NadeauRick LewisGeraldine Hinton**Jean Chute

COmmuniTy ServiCeSDouglas Slowski Herman Ho Bob Cristofoli Mervin UngerJames DonaldScott StewartMay Foggo **King Wan

exeCuTive COmmiTTeeJean ChuteT. Craig WilsonJohn NadeauRon RoystonJinnie E. Bradshaw

finAnCe COmmiTTeeJohn Nadeau Jinnie BradshawDean DrysdaleDerek El BannaBrian MeakinTeresa PedersenKing WanT. Craig Wilson

GOvernAnCe COmmiTTeeGeraldine Hinton J. Stuart Clyne

hOnOurS And AWArdS COmmiTTeeN. Logan StewartT. Craig WilsonHerman Ho Ron Royston May Foggo

ST. JOhn SOCieTy nOminATinG COmmiTTeeN. Logan Stewart John Nadeau

ST. JOhn fOundATiOn nOminATinG COmmiTTee J. Stuart Clyne

vehiCLe ACquiSiTiOn COmmiTTeeHerman Ho Laurence ChengEdmond LeeMay FoggoMichael de Beaupre**Peter Tang

CeO SeArCh COmmiTTeeJean ChuteT. Craig Wilson Jinnie E. BradshawJ. Stuart ClyneJohn NadeauGeraldine HintonRon Royston

2012 Community Success 11

ABBOTSfOrdTotal # of Students Trained: ....2,771Medical First Responders: ............31Therapy Dog Handlers: ..............30*Total Volunteer Hours: .............7,526Total Events Attended: .................47Patient Injuries Treated: ..............394

*Abbotsford/Chilliwack Shared Division

BurnAByTotal # of Students Trained: ....2,726Medical First Responders: ............33Youth Volunteers: ..........................79Therapy Dog Handlers: ..............12*Total Volunteer Hours: ...........15,574Total Events Attended: .................93Patient Injuries Treated: ..............415*Burnaby/New Westminster Shared Division

CAmPBeLL riverTotal # of Students Trained: ....2,290Medical First Responders: ..............4Youth Volunteers: ............................6Total Volunteer Hours: .............1,060Total Events Attended: .................16Patient Injuries Treated: ................18

ChiLLiWACKTotal # of Students Trained: ....1,175Medical First Responders: ............20Therapy Dog Handlers: ..............30*Total Volunteer Hours: .............4,567Total Events Attended: .................36Patient Injuries Treated: ..............226

*Abbotsford/Chilliwack Shared Division

COurTenAy/COmOx vALLeyTotal # of Students Trained: ....2,126Medical First Responders: ............29Youth Volunteers: ..........................21Therapy Dog Handlers: ................40Total Volunteer Hours: ...........10,660Total Events Attended: .................70Patient Injuries Treated: ..............250

dunCAn/COWiChAn vALLeyTotal # of Students Trained: ....1,839 Medical First Responders: ............15Youth Volunteers: ..........................26Therapy Dog Handlers: ................27Total Volunteer Hours: .............7,612Total Events Attended: .................47Patient Injuries Treated: ..............227

fOrT ST. JOhnTotal # of Students Trained: .....3239Therapy Dog Handlers: ................14Total Volunteer Hours: ................476

KAmLOOPSTotal # of Students Trained: ....3,444Medical First Responders: ............88Therapy Dog Handlers: ................30Total Volunteer Hours: ...........19,699Total Events Attended: ...............308Patient Injuries Treated: ..............592

KeLOWnATotal # of Students Trained: ....3,833Medical First Responders: ............24Therapy Dog Handlers: ................22Total Volunteer Hours: .............3,139Total Events Attended: .................21Patient Injuries Treated: ................35

mAPLe ridGe/PiTT meAdOWSTotal # of Students Trained: ....1,171Medical First Responders: ............10Youth Volunteers: ..........................43Therapy Dog Handlers: ..............50*Total Volunteer Hours: ...........11,082Total Events Attended: .................23Patient Injuries Treated: ................58*Maple Ridge/Tri-Cities Shared Division

nAnAimOTotal # of Students Trained: ....3,665Medical First Responders: ............20Youth Volunteers: ..........................21Therapy Dog Handlers: ................17Total Volunteer Hours: .............9,500Total Events Attended: .................75Patient Injuries Treated: ..............249

neW WeSTminSTerTotal # of Students Trained: ....3,361Medical First Responders: ............27Therapy Dog Handlers: ..............12*Total Volunteer Hours: .............5,467Total Events Attended: ...............122Patient Injuries Treated: ..............123

*Burnaby/New Westminster Shared Division

nOrTh ShOre/SeA-TO-SKyTotal # of Students Trained: ....2,267Medical First Responders: ............18Youth Volunteers: ..........................19Therapy Dog Handlers: ................32Total Volunteer Hours: .............6,078Total Events Attended: .................47Patient Injuries Treated: ..............213

PenTiCTOnTotal # of Students Trained: ....1,998Medical First Responders: ............23Therapy Dog Handlers: ................30Total Volunteer Hours: .............3,236Total Events Attended: .................50Patient Injuries Treated: ................76

POWeLL river/SunShine COASTTotal # of Students Trained: .......799Medical First Responders: ..............8Therapy Dog Handlers: ................23Total Volunteer Hours: ................891Total Events Attended: .................23Patient Injuries Treated: ................26

PrinCe GeOrGeTotal # of Students Trained: ....3,153Medical First Responders: ............14Therapy Dog Handlers: ................19Total Volunteer Hours: .............2,981Total Events Attended: .................75Patient Injuries Treated: ................27

riChmOndTotal # of Students Trained: ....2,273Medical First Responders: ............30Youth Volunteers: ........................104Therapy Dog Handlers: ..............34*Total Volunteer Hours: ...........15,792Total Events Attended: .................34Patient Injuries Treated: ..............245*Richmond/Vancouver Shared Division

Surrey/deLTA/LAnGLeyTotal # of Students Trained: ....5,670Medical First Responders: ............45Youth Volunteers: ..........................22Therapy Dog Handlers: ................37Total Volunteer Hours: ...........15,510Total Events Attended: .................65Patient Injuries Treated: ...........1,352

TrAiLTotal # of Students Trained: .......266Medical First Responders: ............16Therapy Dog Handlers: ..................3Total Volunteer Hours: ................925Total Events Attended: .................16Patient Injuries Treated: ..................8

POrT mOOdy/Tri-CiTieSTotal # of Students Trained: ....1,598Medical First Responders: ............53Youth Volunteers: ..........................53Therapy Dog Handlers: ..............50*Total Volunteer Hours: ...........20,183Total Events Attended: .................70Patient Injuries Treated: ..............167*Maple Ridge/Tri-Cities Shared Division

vAnCOuverTotal # of Students Trained: ....8,438Medical First Responders: ..........108Youth Volunteers: ........................250Therapy Dog Handlers: ..............34*Total Volunteer Hours: ...........53,928Total Events Attended: ...............197Patient Injuries Treated: ..............555*Richmond/Vancouver Shared Division

vernOn/nOrTh OKAnAGAnTotal # of Students Trained: ....1,657Medical First Responders: ............23Youth Volunteers: ..........................14Therapy Dog Handlers: ................44Total Volunteer Hours: .............8,679Total Events Attended: .................52Patient Injuries Treated: ..............286

TerrACeTotal # of Students Trained: .....1097

PrinCe ruPerTTotal # of Students Trained: .......477

viCTOriATotal # of Students Trained: ....2,704Medical First Responders: ............74Youth Volunteers: ..........................13Therapy Dog Handlers: ................11Total Volunteer Hours: ...........13,523Total Events Attended: ...............116Patient Injuries Treated: ..............508

WhiTehOrSe (yuKOn)Total # of Students Trained: .......949Medical First Responders: ............13Total Volunteer Hours: ................660Total Events Attended: .................20Patient Injuries Treated: ................23

2012 Community Success

Community Branches

Fraser Valley ABBOTSfOrd 5-2120 Paramount Crescent, V2T 6A5 P: 604-853-8700 E: abbotsford@bc.sja.ca

ChiLLiWACK 202-45928 Hocking Avenue, V2P 1B4 P: 604-792-1338 E: chilliwack@bc.sja.ca

mAPLe ridGe/PiTT meAdOWS 306-22230 North Avenue, V2X 2L5 P: 604-467-1490 E: rmeadows@bc.sja.ca

POrT mOOdy/Tri-CiTieS 2338 Clarke Street, V3H 1Y8P: 604-931-3426 E: 3cities@bc.sja.ca

Surrey/deLTA 8911-152nd Street, V3R 4E5 P: 604-953-1603 E: sdl@bc.sja.ca

Interior & Kootenays KAmLOOPS 627 Victoria Street, V2C 5T4 P: 250-372-3853 E: kamloops@bc.sja.ca

KeLOWnA 1941 Kent Road, V1Y 7S6 P: 250-762-2840 E: kelowna@bc.sja.ca

PenTiCTOn 120-316 Dawson Avenue, V2A 3N6 P: 250-492-3377 E: penticton@bc.sja.ca

vernOn/nOrTh OKAnAGAn 1905-47th Avenue, V1T 9A3 P: 250-545-4200 E: vernon@bc.sja.ca

Lower Mainland BurnABy-miLLennium Line 2058 Alpha Avenue, V5C 5K9 P: 604-294-1980 E: burnaby@bc.sja.ca

neW WeSTminSTer-exPO Line 200-604 Columbia Street, V3M 1A5 P: 604-521-1606 E: newwest@bc.sja.ca

nOrTh vAnCOuver/SeA-TO-SKy 106-223 Mountain Highway, V7J 3V3P: 604-990-1290 E: nshore@bc.sja.ca

riChmOnd 120-6851 Elmbridge Way, V7C 4N1 P: 604-207-2032 E: richmond@bc.sja.ca

vAnCOuver-CAnAdA Line 6111 Cambie Street, V5Z 3B2 P: 604-321-7242 E: vancouver@bc.sja.ca

Northern BC fOrT ST. JOhn 10066 Tundra Street, V1J 4M6 P: 250-785-7233 E: ftstjohn@bc.sja.ca

PrinCe GeOrGe 470 3rd Avenue, V2L 3B9 P: 250-561-1696 E: princegeorge@bc.sja.ca

PrinCe ruPerT 202-515 3rd Avenue West, V8J 1L9 P: 250-624-4672 E: princerupert@bc.sja.ca

TerrACe 4443 Keith Avenue, V8G 1J7 P: 250-635-5500 E: terrace@bc.sja.ca

Vancouver Island/Powell River/Sunshine Coast CAmPBeLL river/nOrTh iSLAnd 170 Dogwood Street, V9W 2X8 P: 250-287-4627 E: criver@bc.sja.ca

COurTenAy/COmOx vALLey 84 – 1742 Cliffe Ave, V9N 2K8 P: 250-897-1098 E: cvalley@bc.sja.ca

dunCAn/COWiChAn vALLey 205-169 Craig Street, V9L 1V8 P: 250-746-4058 E: cowichan@bc.sja.ca

nAnAimO 2250 Labieux Road, V9T 6J9 P: 250-729-8889 E: nanaimo@bc.sja.ca

POWeLL river/SunShine COAST 5907 Arbutus Avenue, V8A 4S2 P: 604-483-2250 E: priver@bc.sja.ca

viCTOriA 205-3214 Douglas Street, V8Z 3K5 P: 250-388-5505 E: victoria@bc.sja.ca

Whitehorse/Yukon WhiTehOrSeC-128 Copper Road, Y1A 2Z6 P: 867-668-5001 E: yukon@yt.sja.ca

Provincial Head OfficevAnCOuver Floor 2 - 6111 Cambie Street, V5Z 3B2 P: 604-321-2652 E: info@bc.sja.caCuSTOmer ServiCe CenTre604.321.2651 (LOCAL)1.866.321.2651 (TOLL-FREE)

www.sja.ca/bc