staff day success an webinar presenter: mary ross [email protected] thursday, december 3, 2009...

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Staff Day Success An Webinar Presenter: Mary Ross [email protected] Thursday, December 3, 2009 Noon to 1 p.m. Pacific time Infopeople webinars are supported by the U.S. Institute of Museum and Library Services under the provisions of the Library Services and Technology Act, administered in California by the State Librarian.

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Staff Day SuccessAn Webinar

Presenter: Mary Ross

[email protected]

Thursday, December 3, 2009

Noon to 1 p.m. Pacific time

Infopeople webinars are supported by the U.S. Institute of Museum and Library Services under the provisions of the Library Services and Technology Act, administered in California by the State Librarian.

Staff Day Success

Tips for Planning, Delivering, and

Evaluating All-Staff Events

Download and use the handout on the Infopeople website for note-taking.

What is Staff Day? A day that is…

Full of high expectations Produced on a shoestring budget Planned by those who are not professional

event planners Valuable to AND celebrates the value of

library employees

Staff Day SuccessWe will explore…

A planning process that involves library leadership and employees representing all parts of the library

The importance of “over-communication” and why branding is part of that communication

Ideas for creative free or low-cost programs

“Day-of” considerations

Leaving a legacy through evaluation and event documentation

Use the YES Checkmark to tell us where your library is with staff day planning.

It’s imminent: less than three months out

Breathing room: three to six months False sense of comfort: six months to

one year Really organized: more than one year Still thinking about it…

Use the YES Checkmark to tell us how many will attend your staff day.

Under 50 51 to 100 101 to 250 251 to 500 Over 500

GOALS, desired OUTCOMES, and the

process for INVOLVING STAFF

PLANNING—Stage 1 Determine goals and outcomes with

library leadership…and stay aligned with them!

Budget and venue are the other major drivers of the program.

Involve staff at all levels and in all parts of the library.

PLANNING—Stage 2

Impacts of closure and work shift changes should be thoroughly vetted.

Think of staff day as a continuing education day (like a conference), not as a training day.

Our committee—motivated,

enthusiastic, involved…even the

skeptics!

In your planning, don’t overlook…

Branding and communication—you cannot over-

communicate!

Branding and communication Set the theme based on goals and

outcomes. Use theme and logo for consistent

branding. Logo contest? Use multiple channels of communication. Prepare staff, answer their questions,

encourage follow-up learning.

Winning entry from the logo contest

Staff Day

intranet

Program ideas are everywhere!

Creative free and low-cost programs

Do a call for proposals and presenters. Use Staff Day as a “lab” for staff

presentation skills. Showcase staff talents. Look for people and resources

in your community.

Programs—share your ideas for topics, presenters, and resources…

Programs for everyone!Gaming—It’s What’s Happening Social Networking and Other Technology Trends Stress Management Customer Service Is All About You Generation S: Library Services to Seniors Push for Promotion Live Energetically! The ABCs of Gen XYZ Mentoring at the Library So You Want to Get Your MLIS? Balancing Home and Work Privacy in the Age of Terror Danger: Books! A Celebration of Intellectual Freedom Seattle’s Chinese-Speaking Community Graphic Novels from the Inside Out Overcoming Procrastination New Faces in the Library: Intercultural Communication Skills Movin’ On Up East Africans in Seattle Anime and Manga Conversation with Award-Winning Authors Is Your E-mail an E-pile?

“Cosplay” during program on anime and manga

Movin’ On Up, a panel of managers who started work as student employees

Staff learn about gaming

It’s showtime! “Day of”

considerations

“Day of” event considerations Make it fun! Use door prizes, ice-

breakers, recognition awards. Plan for all the logistics of on-site

registration, equipment, food and beverages.

Maintain control of time but allow time for socializing.

End on a high note.

On the day of the event,don’t overlook…

Having fun together…

Door prizes, recognition awards and more…

Staff art show

Wellness Fair

Seeing colleagues from all parts of the library

Evaluate and document the day.

Evaluate and document

Take photos, record programs, share handouts.

Evaluations can be simple paper forms or online (SurveyMonkey or Zoomerang).

De-brief with committee. Write a final report and make

recommendations for the future.

“Day After” Resources

“Every day we are creating

our future together.”

As you leave a legacy to future Staff Day planners,don’t overlook…

Comments from the evaluations

“With regards to morale, this kind of investment in staff is fantastic. I think every person there left feeling appreciated and proud to work for the library.”

“Future staff day committees need only remember what this one clearly understood, which is that this is primarily an opportunity to get renewed, recharged, revived, and inspired by our guest speakers and ourselves.”

Evaluation comments, continued…

“I value that we, the staff, are truly valued, as was made evident by all the care and thought and work that went into planning Staff Day.”

“The committee did a wonderful job of organizing the event, keeping staff informed along the way and helping us find our way on the big day. This is the best Staff Day I have attended and I have been working at SPL for more than 20 years. THANKS!”

Leaving a legacy…

“As a committee, we believed that Staff Day could be worthwhile, and we had the space to chart our own course…Many of the programs were presented by staff and we implemented many of the staff suggestions for workshops… Staff Day became an environment where the possibilities afforded by new technologies could inspire and energize…”

Leaving a legacy…

“…we talked the talk, but we also walked the walk, of staff inclusion.

It seems to me that we should pass on to our successors some nuts and bolts information, and the encouragement—and the space—to chart their own course.”

Dean Jensen, Technical and Cataloging Services

Seattle Public Library

More resources on Staff Day planning

Handout for this webinar on Infopeople website

Public Library Staff Days: Tips and Tricks (published by Lyrasis)

Jacksonville Public Library (FL) Staff Development Day: Lessons Learned

Thank You!I hope you enjoy planning your

staff day.

Mary Ross

[email protected]