Set Expectations before you Begin

Sanjay Kumar UX Architect | Creative

Agenda

Slide 2

• Why it is important • What to expect form stakeholders • What you can do• What will be the impact

Why it is important

• Clarity in requirements is important

• No blunders when the deliverables are received

• No – issues

• To make All people are HAPPY

What to expect form stakeholders

• Stakeholders – they have a fair vision of the product

• They are more happy when they see close to reality

• They become comfortable when the design process is explained

• Stakeholders are Nice – we should try to get in their shoes.

What you can do

• Create a presentation – setting your expectation

• Understand the stakeholder need and their inclination

• Go in a meeting to explain what you will be doing and how you will be doing?

• Ask them are they OK with your plan?

How about being an Astronaut?

Understand the main requirement

Questions

2. Is it a revamp or a new product?

3. What are we doing here?

4. Which phase of design our work lines with?

5. What is the finish line?

6. What are the steps we can take to reach the finish line?

Answers

2. Vevo is a video website, it is almost developed by the team.

3. We are going to conduct Usability testing.

4. We are in testing phase.

5. Recommendations – to improve the website

6. Conduct usability testing – expert recommendations, task analysis, Moare etc

Sample Agenda – usability testing project

Slide 7

• User Experience Design Methodology • Usability Testing – Our Approach • Case study • What else we can do

● Heuristic Evaluation● Expert Reviews● UI Assessment ● Usability Testing● Accessibility Testing● Browser Compatibility● Compatibility for W3C, XHTML,

And Other Standards

Sanjay KumarUX Architect | Creative

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