stakeholders feedback analysis and action taken …
TRANSCRIPT
Government of Karnataka
Department of Technical & Collegiate Education
Dr. S. GOPALARAJU GOVERNMENT FIRST GRADE COLLEGE ANEKAL, BANGALORE URBAN DISTRICT – 562106
STAKEHOLDERS FEEDBACK ANALYSIS
AND
ACTION TAKEN REPORT
ACADEMIC YEAR 2020-21
INTERNAL QUALITY ASSURANCE CELL
3
The most important stakeholders of any higher education institution are students, teachers, alumni and
employers. The facilities and infrastructure and provisions of an institution revolve around the needs
and expectations of its stakeholders. The institution has paid attention to the views and suggestions of
all the stakeholders to obtain feedback on their experience of learning, teaching, infrastructure and other
facilities provided by the institution. Therefore, an institution needs to collect feedback from its
stakeholders to excel in its future endeavors.
All stakeholders have been provided a platform to express their opinion and suggestions in relation to
curriculum, teaching-learning process and suggest improvement areas. For this academic year 2020-21,
IQAC has collected feedback on various aspects related to curriculum, teaching, learning has analyzed
and taken suitable action to improve the overall excellence of the institution.
Students feedback is considered as a backbone of any institution for strengthening the
overall performance of an institution. Students were provided with an opportunity to
comment on the learning experiences and assess the success of academics. For this
academic year 2020-21, the feedback has been collected from 205 students from across
the streams of arts, commerce and management.
Total No. of
Students
No. of Students
Responses Program Wise Semester Wise
394
205
B.A 93 (45.4%) Second Semester 87 (42.4%)
B.Com 89 (43.4%) Fourth Semester 67 (32.7%)
B.B.A 23 (11.2%) Six Semester 51 (24.9%)
Mechanism of feedback:
A google form of questionnaire was created with questions pertaining to different
aspects related to curriculum.
The weblink of the feedback questionnaire was provided to the students to complete
the form within the stipulated time.
The collected feedback has been analyzed and action taken report has been presented:
1. Feedback from Students on Curriculum
Introduction
4
Table: 1 Students response on Curriculum
Grades
Is syllabus
creating an
interest in you ?
The link
between the
chapter is
Availability of
the reference
books
Did the syllabus
fulfill the
expectations ?
Overall the
syllabus
was ?
Very Good 90 89 66 67 76
Good 99 104 108 104 112
Average 10 07 18 29 12
Acceptable 04 03 09 04 04
Poor 02 02 04 01 01
Total 205 205 205 205 205
Figure 1: Students feedback on curriculum
43%
51%
3% 2% 1%
1. Is syllabus creating an interest among you
Very good
Good
Average
Acceptale
Poor
43%
51%
3% 2% 1%
The link between the chapter is
Very good
Good
Average
Acceptale
Poor
37%
55%
6% 2% 0%
3. Availability of the reference books
Very good
Good
Average
Acceptale
Poor
37%
55%
6% 2%0%
4. Did the syllabus fulfill the expectations
Very good
Good
Average
Acceptale
Poor
37%
55%
6% 2% 0%
5. Overall the syllabus was
Very good
Good
Average
Acceptale
Poor
5
ACTION TAKEN REPORT
The feedback on curriculum is collected from student. IQAC committee conducted meeting and discussed
with all faculty members on various suggestions and action to be taken.
Suggestions Action Taken
Need to change syllabus
Provide reference books
Need extra resources
Campus road
The affiliating University will revise the syllabus
as per the New Education Policy from academic
year 2021-22 as per the current needs.
Faculty members will recommend BOS to revise
syllabus as per the current needs and job
opportunities.
Department library has been issuing reference
books.
Faculties should ensure that the students get
availability of reference books.
The availability of the learning resources in the
library will be enriched.
More reference books and other related study
materials will be made available to the students.
Alternate entry and exist has been created to
reach Block 2 and Block 3.
Overall Analysis
The overall analysis of the feedback data reveals that teachers have been doing excellent. A majority of
the students are of the opinion that teachers are doing good lessons. Teaching is very good. Overall
acceptable and good. Good teaching and supportive staff.
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Teachers play an important role in moulding the career of the students and building the future leaders of
nation. An online google form was prepared to seek feedback from teachers, permanent and guest
faculties to strengthen the quality of teaching-learning ambience. Feedback on curriculum from 14
permanent faculty and 4 guest faculty members of the institution for the academic year 2020-21was
collected.
Table:2 Teachers response on Curriculum
Questions Very
Good
Good Average Acceptable Poor Total
1. The Committee/BOS is
taking care to ensure the
relevance of the course
offering and updating from
time to time.
12
05
01
0
0
18
2. Objectives and outcomes of
the course & syllabus are well
defined & clear to students &
faculty members.
12
06
0
0
0
18
3. Teaching of the subjects has
encouraged the faculty
members to conduct research
work.
12
06
0
0
0
18
4. Students centered learning
resources are available at
college.
11
05
01
0
01
18
5. Institution academic
calendar of events is designed
& implemented in adherence
to University calendar of
events.
13
05
0
0
0
18
6. The contents of the
curriculum have been
presented from simple to
complex form.
12
06
0
0
0
18
2. Feedback from Teachers on Curriculum
7
7. The curriculum is balanced
with regard to the theoretical
and practical knowledge.
11
05
02
0
0
18
8. The curriculum has the
potential in developing the
habit of self-learning among
the students.
11
07
0
0
0
18
9. Rate the Curriculum in
terms of its ability to make use
of ICT.
06
11
0
01
0
18
10. Programme outcome,
Programme Specific Outcome
& Course outcome are on par
with global standard.
07
09
01
0
01
18
11. Consideration of faculty
members’ opinion during
Curriculum revision.
10
06
02
0
0
18
Figure 2: Teachers feedback on Curriculum
0
2
4
6
8
10
12
14
Feedback from Teachers on Curriculum
Very good
Good
Average
Acceptale
Poor
8
Overall Analysis
The overall feedback from faculty members has been excellent about curriculum, learning
outcomes and other aspects. About 67 % of the teachers have opined that framing and
updating of the syllabus, objectives and outcomes of the syllabus are well defined,
availability of learning resources, academic calendar of events is designed and
implemented
ACTION TAKEN RPEORT
Suggestions Action Taken
Need to improve job skills
Need to improve job skills
Classroom should be digitalized and
improve Infrastructure facility
More initiatives to be taken for overall
development of college.
As per the New Education Policy 2020, skill based
education and job oriented skills has been
introduced.
ICT enabled classrooms.
Efforts will be made to improve infrastructure
facilities.
More and continuous efforts to be made for the
overall development and enhancement of teaching-
learning process.
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Table: 3 Feedback from Alumni on Academics, Administration &
Infrastructure
Questions Very
Good
Good Average Acceptable Poor Total
1. Alumni association/
Network of old friends of your
college
83 44 07 01 03 138
2. Head of the institution is
accessible
70 63 04 0 01
138
3. Administrative staff of the
institution is accessible for
various services
70 32 09 06 01
138
4. Faculty members are
reachable for guidance &
support
77 49 08 02 02
138
5. Alumni members are
encouraged to provide
valuable suggestions for the
growth of the institution
63
68
03
01
03
138
6. Platform is provided for
regular interaction with current
students.
51 66 15 03 03
138
7. Rate the course you studied
in terms of employability skills
69 60 06 02 01
138
8. Rate your stay at college in
terms of teaching, learning &
administration
89 45 03 0 02
138
9. Overall feedback about
college
86 47 03 0 0
138
3. Feedback from Alumni on Academics, Administration and Infrastructure
10
Figure 3: Feedback from Alumni on Academics, Administration &
Infrastructure
Overall Analysis
The overall analysis of feedback from alumni reveals that the college is one the best educational
institution imparting quality higher education in Anekal Taluk and suggests to improve the existing
facilities. As opinioned by alumnus this college is really one of my best journey in my life. Good
college, good teaching and also very good lectures, good knowledge, and teaching experience, very
good accommodation for poor or middle class students and it's very good to village students. I love
my college. Good faculty but require more facilities. Based on the suggestions given by the Alumni,
more initiatives will be taken to increase the network of all alumni members and make them involve
in every sphere for overall development of the institution.
0102030405060708090
100
Very good
Good
Average
Acceptale
Poor
11
ACTION TAKEN RPEORT
Suggestions Action Taken
Introduce more courses
Need to start PG courses
Improve campus infrastructure.
Improve the facilities,
accommodation, and control the
public appearance in college
premises.
To improve participating of inter
college competition
To provide more technical skill to
students.
Encourage to prepare competitive
exams.
The college's governing body must
include a meeting of old students once
every three months.
In this regard initiatives will be taken to start PG
courses after seeking permission from DCE &
affiliating university.
Efforts will be made to improve infrastructure
facilities.
Compound wall has been built to prevent the
public appearance.
To encourage more participation of students in
inter-collegiate events.
As per the New Education Policy 2020, skill based
education and job oriented skills will be
introduced.
To encourage and guide the students more for
competitive exams.
Though Alumni meetings have been conducted
efforts will be made invite all alumni to attain
meetings and to support the development of the
college.
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Table: 4 Feedback from Employer on Curriculum
Questions Very
Good
Good Average Acceptable Poor Total
1. Ability to contribute to
achieve the goals and
objectives of the
organization
19
12
02
01
0
34
2. Ability to manage
relationship (seniors,
subordinates and juniors).
20
13
01
0
0
34
3. Communication skills 16 17 01 0 0 34
4. Commitment towards
completing the task in time.
20 13 01 0 0 34
5. Ability to work in a group
and leadership skills
16 16 01 01 0 34
6. Ability to take extra
responsibility
15 17 01 01 0 34
7. Overall performance of the
alumni(your employee)
18 13 03 0 0 34
8. The present curriculum is
as per the needs of the
industry.
14 17 02 01 0 34
9. The syllabus has good
balance between theory and
application
17 16 01 0 0 34
Overall Analysis
The overall analysis of feedback from employer reveals that the ability of contribute to achieve the
set goals and manage relationship with fellow colleagues, commitment towards completing the task
in time has been very good. More efforts will be made to impart the students with more career and
placement guidance.
4. Feedback from Employer on Curriculum
13
Figure 4: Feedback from Employer on Curriculum
ACTION TAKEN RPEORT
Suggestions Action Taken
Create more opportunities for student
leadership development.
Provide more specialties to students.
To adopt new techniques in teaching.
Soft skills, Personality development and skill
development training programme have been
organized to match with the employment needs.
ICT enabled classrooms have been facilitated.
Faculty members have been informed to equip with
ICT classes to make the students gain with more
knowledge.
Conclusion Thus the feedback given by the stakeholders has been analyzed and suitable action was taken to satisfy
the expectations of students, alumni and employers. This further helps us to improve the overall
performance as per the expectations and needs to meet the current needs.
0
5
10
15
20
25
Very good
Good
Average
Acceptale
Poor