stand out in a crowd application skills session · • enterprise risk services: controls, data...

01/02/2012

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Stand out in a crowdApplication skills session

© 2012 Deloitte MCS Limited. Private and confidential

Agenda

• Opportunities

• What is Consulting?

• Who we are?

• Application Process

• Questions

• Get in touch

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Session Aims

To develop your job application skills and help you understand and to prepare more fully for the application process.

Industrial Placements

• Deloitte Graduate Recruitment Process

• Completion of online application forms

• What makes a good application

• Top Tips

• Final Points


Opportunities

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Graduate Roles, Industrial Placements and more...London Opportunities

Graduate Roles

• c.300 graduate vacancies across all Consulting competencies (Strategy now closed)


• 8 Technology Placements (12 months)

• 4 Technology Placements (6 months)

Summer Vacation Placements

• 26 placements available across all Service Areas

• 10 Actuarial placements



Graduate Roles, Industrial Placements and more...Belfast Opportunities

Graduate Roles

• 35+ graduate vacancies

• Operations, Finance and Technology teams

• National Solutions Centre


• 9 placements available in the National Solutions Centre

• 2 placements available in Finance

Summer Vacation Placements

• 2 placements available in Technology starting end of June 2012


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National Solutions CentreA new Centre of Excellence in Belfast

Deloitte Consulting - Skills Workshop

Systems Development – combining agility and discipli ne

Quality Assurance – pairing innovation with dependab ility

Analytics Services – delivering insight and foresigh t

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What is Consulting?

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Consulting defined

• As consultants we aim to deliver real value to the client that will impact their organisation– This can be delivered via changes to process, technology

or people

A consultant is a professional that provides expert advice in a particular domain or area of expertise

Expert advice and opinion within a particular industry used for specific issues and situations

• Consultants act as advocates of change, helping clients to realise their full potential

– By providing an external view consultants are able to identify new opportunities

Providing specialist knowledge within a particular area of business

• Consultants are experts in various subjects, able to provide impartial advice based on years of experience

– Often companies require short term guidance on various issues

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Who we are?

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Who is Deloitte?Deloitte is one of the world’s leading providers of professional services. Here in the UK, our 12,000 people offer advice and services across:•Audit•Tax•Consulting•Corporate FinanceWe provide any or all of these services to a huge variety of clients, from global multinationals and world famous brand names, through mid-sized businesses of every type, to small, dynamic enterprises.

ConsultingAudit CorporateFinance

Tax

Technology, Media & Telecommunications

Consumer, Commerce & Industry

Government & Public Sector

Financial Services

Deloitte has a combination of service lines and distinct industry groups to suit the market.Within each Service Line graduates/undergraduates are able to work with clients in a variety of Industry sectors and they are able to specialise as they progress.



Key facts

12,000(2,000 in consulting)Employees in the UK

Over

£2bnin revenue

£11mgiven back to the community

£24.5mInvested in learning and development Offices in

23locations

175,000employees globally

Deloitte have come

2ndin the Times Top

100 Graduate Employers

for the 6thconsecutive

year720Partners in the UK


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Career Opportunities

Audit Tax Consulting CorporateFinance

• Core Audit

• Public Sector Audit • Enterprise Risk Services:

Controls, Data Analytics, Security, Resilience , Testing and Penetration Testing & Ethical Hacking

• Audit - Financial Services

• Risk and regulation

• Entrepreneurial Business• Contract risk &

Compliance (software & general)

• Corporate Tax

• Indirect Tax

• Private Company Services

• Tax Management Consulting

• Transfer Pricing

• Tax Depreciation

• Dispute Resolutions

• Global Employer Services

• Strategy

• Operations

• Technology

• Finance

• People & Programmes

• Customer

• Actuarial & Pension Services

• Corporate Finance Advisory

• Transaction Services• Restructuring Services• Analytic & Forensic

Technology• Drivers Jonas Deloitte

Deloitte offer a variety of professional qualifications to study within these service lines.



What do we provide?

• International training course

• Specific service line development

• Professional qualifications e.g. CIMA, ISEB

• Competitive salary and excellent benefits

• Responsibility and client exposure from day one

• Continued support and mentoring throughout

• Analyst community events/socials

• Clubs and societies

First class graduate programme

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Selection Process Audit, Tax, Corporate Finance, Actuarial

Consulting (excluding Actuarial)

Fast Track Option (Post E-tray Day)

Submit application through our graduate website

Online psychometric testing-numerical and verbal

E-tray exercise to take place in a Deloitte office

Competency based Interview

Competency based interview & commercial awareness

presentation




Competency based Interview, group exercise and case

study


presentation

Fast track events allow you to complete the two final stages of the recruitment process on the same day. You can opt-in for the

Fast Track process by contacting your relevant graduate recruiter.

Stage one: Online application

Stage two: Online testing

Stage three: E-tray Day

Stage four: First Interview

Stage five: Final Interview



Selection process - what we look for

CommunicationBe expressive, clear and concise and have the ability to quickly form relationships with others in a variety of situations.

Achievement of goals

Show the persistence and energy required to meet or exceed your

objectives and well-defined goals and respond well to pressure.

Commercial awareness

Have an interest in business and the knowledge of any current issues that

may be impacting the chosen field.

Demonstrate knowledge of what a career in a professional services firm involves, particularly in the chosen field. Being able to explain interest in these areas.

Career Motivation

AdaptabilityPositive in the face of change and resourceful in responding to major

changes.

Problem solvingAnalyse, distil and solve practical problems, generate new ideas and make sound judgements in complex situations. Successful at motivating others

towards a particular course of action.

Organisational skills

Take responsibility for the completion of tasks and ensure that detail is not overlooked when involved in a project. Have good time management skills and prioritise tasks effectively.


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Completion of Online Applications










presentation





study


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What does the online application form include?

• Personal Details

• Application Details

• Degree Education

• School/ College Education

• Work Experience

• Career Motivation

• Positions of Responsibility

• CV Upload (optional)

NB/ All aspects of the application form must be com pleted



Application process – top tips

Before you start the process Completing the form

• First of all, before you get near to making an application, ask yourself honestly if you really want to work for Deloitte and, if the answer is ‘yes’, ask yourself why.

• It’s important that you have a clear understanding of your motives and that you know you’re applying for the right reasons.

• Read our website as thoroughly as possible. Not only will a good knowledge of Deloitte be a help to you should you make it as far as the interview stages, it will also give you the information you need to choose a Service Line - Audit, Tax, Consulting or Corporate Finance.

• The website is comprehensive and contains many client case studies and graduate profiles. These will give you a good feel for the kind of work we do in each Service Line and the day-to-day reality of life at Deloitte as experienced by people who have been through our graduate training programme.

• Check your qualifications against our academic criteria. If you have any queries please contact Mick Fitzgerald via email [email protected] .

• Where we ask for illustrations of experience and achievement, reply in full by referencing things you’ve done at work, at university or in a sports, charity or social context. We want to gain a multi-dimensional impression of your aspirations, skills, motivations and interests.

• Make sure you answer all the questions on the form and that your answers are bespoke - not cut and pasted from another application form;

• Ensure that your answers are simple, specific, relevant and, of course, honest.

• It may seem obvious, but accurate spelling and grammar are essential. Nothing creates a bad impression quite like a misspelled or poorly written and constructed application.

In order to apply for a graduate training programme vacancy you will need to register via our on-line application system. You can then log-on with a user name and password to revisit this system in the future and track the progress of your application.

Start the process by visiting the website below - and good luck!


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Application Questions

Please tell us why you are interested in joining Deloitte?

Please let us know why you are particularly interested in joining the service line you have specified?

Please let us know what you think you will be doing on a day to day basis, as a graduate in your first choice service line?

Check out: http://careers.deloitte.com/united-kingdom/students/meetus.aspx


Academic Requirements

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Entry Criteria

5.


These are minimum requirements for all applicants:

Leaving Certificate• 450 points• Ordinary Level A1-B3 is required for Mathematics • Ordinary Level A1-C3 is required for English Language

UCAS & GCSEs• 320 UCAS points for Consulting• 280 UCAS points for the National Solutions Centre• Grade B or above in GCSE Maths (or equivalent) • Grade A - C in GCSE English Language (or equivalent)

Degree We require a minimum of a 2.1 honours degree for most service lines and offices. Please note that some service lines require a specific degree subject.

*If you do not meet the minimum points requirement but are interested in applying and on course for a 2.1 or above please contact Mick Fitzgerald, [email protected] discuss further

Please note the equivalent international academic c riteria are listed on our website

Work Experience

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Work Experience

Key Tips•You must state at least one example of work experience.

•You will ideally have worked in an office environment, but bar work, shop work, manual work etc are also acceptable if you can demonstrate a reasonable level of responsibility.

•A minimum of 4 weeks work experience is required for all programmes which can be made up of lots of placements totalling 4 weeks.

•Office based work experience for Consulting.

3.

.

5.

Summary

•You don't necessarily need to have completed an internship or even done some form of relevant work experience.

•Bar work, shop work and even teaching are considered as relevant as long as you can demonstrate your responsibilities.


Career Motivation

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Career Motivation Questions

1. Through your research and in your own words please explain five key reasons why you are interested in joining Deloitte. (max 100 words)

2. Please explain your understanding of the core activities undertaken by your chosen service line and the value they add to their clients. (max 100 words)

3. Please let us know what you think you will be doing in your first year on your chosen programme and service line. (max 100 words)

GraduateScheme



What makes a good application?

Excellent

Average

Poor

•Strong reasons for choosing Deloitte, the specific programme/role and clear demonstration of why they are suitable.

•Excellent knowledge of the firm, the specific service line, the day to day role, the marketplace/clients and understands implications of exams and the commitment involved (if applicable) to the programme.

•Relevant work experience/attended an event with Deloitte.

•Acceptable understanding of Deloitte and the chosen programme/role.

•Some understanding of the specific service line, clients and what the day to day role will involve.

•Some research into the exams (if applicable) demonstrating that you have done research into Deloitte and your career choice.

•General comments about interest in the finance world and the service that Deloitte offers to its clients.

•Limited reasons why chosen career and firm, a lack of understanding about the day to day role and knowledge of the specific service line.

•Naïve comments about ability to do the job and limited research into Deloitte and the professional qualification involved (if applicable).

•No mention of further study (if applicable)


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Positions of Responsibility


Positions of responsibility

Key Tips

•We are looking for examples where you have taken responsibility in a team environment.

•Ideally in a leadership role where you have had opportunities to make decisions, and plan or organise events or activities.

•Examples include: Head Boy/Girl, Treasurer, Chairperson, Sports Captain, Social Secretary, key voluntary positions etc.•Work experience cannot be considered for POR.

1.

2.Summary

•You should state at least 3 good positions of responsibility from school onwards including one recent example from University

•Ensure that you go into the detail – explain what your position of responsibility is and what it involves so that it will help us assess your application!


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Written Communication


Written Communication:

All applications are assessed on written communication so be aware of the following:

• 3 or more different spelling or grammatical mistakes, slangy/unprofessional style, incorrect use / lack of capital letters/ poor punctuation

• Inappropriate language or insufficient understanding of English language

• Lacks necessary detail (no explanation of work experience or positions of responsibility)

Reject

• Up to two different spelling / serious grammatical errors allowed

• Clearly set out form, reasonable level of detail given

• Clear and appropriate use of language

Pass

Top Tip: Copy and paste your career motivation answer into a word document so that you can check your spelling and grammatical errors before you submit your application!


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Online Testing










presentation





study


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Online Testing - Psychometric Tests

Verbal Reasoning: Your ability to understand complex verbally presented descriptions, explanations or arguments and to interpret them, grasp shades of meaning and key points and draw conclusions.

Numerical Reasoning: Your ability to analyse quickly numerical/financial data, with computations where appropriate, whether embedded in a narrative or presented in tables.

Top tip:

There is an abundance of practice resources online. Type practice psychometric test deloitte into google and you should find some useful info,


E-Tray Exercise

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presentation





study


presentation










E-Tray Exercise

An E-tray exercise is a computer based simulation of an email in box that lasts for, and must be completed within, a fixed amount of time. During the exercise emails will arrive into your in box e-tray and you will be required to:

Part 1 – reply to emails (20 emails in the hour)Part 2 (Choose one of 3 acquisitions – 40 mins to write recommendation)

• Make basic calculations; • Extract information from data provided; • Make judgement calls on how to deal with demanding managers/unhappy clients etc.

Top tips:

• Read all the information available to you before you begin responding• The is an Etray to practice on the civil service website (google it• Take your time• Before you begin the written exercise, make a daft and ensure you proof read before your time is

up• Make notes which will help you for your partner interview! Think about the stakeholders (who will e

affected), key issues


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The interview










presentation





study


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Preparing for the Interview

Competency based interview

• Behavioural indicators

• Examples of your experiences and knowledge from any aspect of your personal history

• More than one chance to show your experience

• Research competency Interviews online

• Research some of our past projects i.e. TFL Oyster Card e-payment system etc.

• Practice Market Sizing Questions, search for these on google i.e. The estimated annual revenue of Croke Park per year. They are looking to test your reasoning and analytical ability.

‒ i.e. Capacity x % occupancy each games x no. of games x ticket price etc.

• Have two examples of each of the competencies on the next page from your professional,academic and recreational activities. Use the STAR technique (Situation, Task, Action and Result)



What we look for

CommunicationYou are expressive, clear and concise and have the ability to quickly form relationships with others in a variety of situations.

Achievement of goals

You show the persistence and energy required to meet or exceed your

objectives and well-defined goals and respond well to pressure.

Commercial awareness

You have an interest in business and the knowledge of any current issues

that may be impacting your chosen field.

You can demonstrate knowledge of what a career in a professional services firm involves, particularly in your chosen field. You are also able to explain why you have an interest in these areas.

Career Motivation

AdaptabilityYou are positive in the face of change and resourceful in responding to

major changes.

Problem solvingYou can analyse, distil and solve practical problems, generate new ideas and make sound judgements in complex situations. You have been successful at

motivating others towards a particular course of action.

Organisational skills

You take responsibility for the completion of tasks and ensure that detail is not overlooked when involved in a project. You will also have good time management skills and will be able to prioritise tasks effectively.


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At the Interview

• Greet the interviewer warmly• Speak clearly• Remember your body language – sitting / eye contact• Answer the question being asked• Sell yourself!



Questions

• What differentiates our company from competitors ?• What is your understanding of the professional qualification you will be required to do ?• Give me an example of a time when you have planned and organised an event or project.• Tell me about an occasion when you have to influence a person or a group of people to your way

of thinking. • What do you do in order to keep up with current commercial issues?

Questions you may be asked…

• What do you think has contributed to your company’s success?• How would you describe your organisational culture?• How do you see the company performing in the next few years?• What opportunities are there for secondments or transferring service lines?• Why did you join Deloitte?

Questions you may ask…..


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Case Study


Case Study

What is the assessor looking for?

• Use the preparation time effectively.

• Underline noteworthy sections in the text. This will help you work quicker and more accurately.

• You will normally be permitted to make notes and take these to the interview. Identify the key issues, and then prioritise them by importance so that you discuss the most pertinent issues first.

• When in the interview, stay focussed on the case study, and do not get sidetracked into talking about the real-world industry unless asked to do so.

• Speak clearly. Remember they are assessing you analytical and reasoning skills.

• The interviewer will deliberately reason with you to force you to justify and defend your answers. Be prepared to justify all your main points.

• Remember, there are no right answers; consider all lines of argument however present one as your chosen opinion, mentioning why you discredited the other possibilities.


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Sources of Company Information

• What we expect you to know:

• Overview of the job / scheme

• Nature of the tasks you might undertake

• Awareness of any further study

• Research undertaken

• Specific points you like about that particular organisation


Group Exercise

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Group Exercise

What are the assessors looking for?

Structured reasoning and logical argumentsTeamworkConfidence/Strength of character

It is key that:

You are not overbearing. You are clear, concise and confident. Everybody in the group has an equal opportunity to speak. You make your points and if criticised, are prepared to stand up for yourself and diplomatically argue why your opinions are valid. You do not sit quietly while other candidates make their points without making your own. The group reaches a conclusion in the time allocated.

Top tip:

Wear a watch and offer to keep an eye on the time for the group, i.e. you are displaying good time management skills


Partner Interview

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presentation





study


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Partner Interview

Likely questions you may be asked

• Why do you want to join this firm? Why not a competitor? • Why the line of service you have joined? • What do you think you can bring to this firm? • How do you think you will benefit from working here? • Where do you see yourself in five years' time? • What do you do in your spare time?

What are they looking for:

• Partners are trying to determine whether you are a trustworthy, genuine person, who can be trusted to deal with the firm's clients and give them the right impression. They are also trying to determine if you are likely to fit in amongst other employees.

• Try not to show off. • This interview is predominantly a matter of assessing social chemistry, so make sure you are

personable, friendly, open and relaxed. • Shake hands confidently, smile and be courteous, hold strong eye contact throughout your

interview. You should ask questions, such as the partner's role in the firm, and what sort of clients he/she deals with.


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How to apply?

www.deloitte.co.uk/graduates


Questions?

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Get in touch


Connect with us

The best way to discover more about Deloitte is to get in touch with us directly. There are many ways you can do this.

1.EventsMeet us face-to-face at one of the numerous events we host across the country – everything from insight days to careers fairs. You’ll find a full list of these atwww.deloitte.co.uk/graduates/events

2.People profilesVisit www.deloitte.co.uk/graduates/peopleprofiles to hear directly from employees at all levels within the firm.

3.Buddy schemeThis scheme puts you in touch with people in the area of business you’re interested in – and gives you a chance to ask any questions you might have prior to your application. For more information, visit www.deloitte.co.uk/graduates/buddyscheme

4.Social media

twitter.com/DeloitteJobsUK

facebook.com/yourfutureatdeloitteuk


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This document is confidential and prepared solely for your information. Therefore you should not, without our prior written consent, refer to or use our name or this document for any other purpose, disclose them or refer to them in any prospectus or other document, or make them available or communicate them to any other party. No other party is entitled to rely on our document for any purpose whatsoever and thus we accept no liability to any other party who is shown or gains access to this document.

Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and its registered office at 2 New Street Square, London EC4A 3BZ, United Kingdom. Deloitte LLP is the United Kingdom member firm of Deloitte Touche Tohmatsu ('DTT'), a Swiss Verein, whose member firms are legally separate and independent entities. Please see www.deloitte.co.uk\about for a detailed description of the legal structure of DTT and its member firms.


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