standard coffee service co

9

Upload: standardcoffee

Post on 18-Nov-2014

1.043 views

Category:

Documents


1 download

DESCRIPTION

This brochure is a broad description how our company can serve your office or establishment.

TRANSCRIPT

Page 1: Standard Coffee Service Co
Page 2: Standard Coffee Service Co

Fine coffee & tea programs.

Expertly-matched brewing systems.

Dependable service.

- Since 1919

Fine coffee & tea programs.

rtly-matched brewing systems.

Dependa

- Sinc

d brewing systems.

able service.

ce 1919

About UsWhen you have been in the coff ee service business for nearly a century many things change, but some undeniable truths remain consistent.

For Standard Coff ee Service Company, the journey through our rich heritage and tradition began in 1919.

While our markets and customer buying habits have changed over time, our objective to achieve complete customer satisfaction has not.

When Standard Coff ee Service Company was created, it was one of the fi rst offi ce coff ee service companies in the country.

Customer satisfaction has remained paramount in our mission and our company has adapted to an ever- changing marketplace on many diff erent occasions.

Today, those changes have led to the Standard Coff ee Service Company commitment of being the total brewed-beverage solution for your offi ce, restaurant or food-service organization.

Standard Coff ee Service Company Field Sales | Page 3

History

Th en...

...Now

Page 3: Standard Coffee Service Co

Page 4 | Standard Coff ee Service Company Field Sales

Our Equipment Service Network consists of a dedicated technical equipment staff of highly trained and focused individuals that deliver best in class on-site brewing equipment services.

Fundamentally, these service technicians are experts with the installation, repair and removal of common coff ee machines, tea brewers and water fi lters.

What does this mean for our customers? Now, a centrally dispatched work-order system is in place where equipment service requests are communicated to technicians in a real-time environment.

Our customers will have an expected arrival time of technicians once a service call is in place, and can anticipate a resolution for equipment concerns once the technician is on site.

All of this means that brewing equipment concerns or repairs are resolved quicker than ever, ensuring that our customers need not worry about brewing the perfect cup of coff ee or tea.

It serves as another reminder for our customers that Standard Coff ee Service Company really is an industry leader.

Th e word “Service” is part of our name. Th at should tell you a little bit about our company. But it’s not just about providing a coff ee service.

We’ve built our business on delivering a diverse menu of break room supplies. Our route sales professionals are well-trained and experienced so that your customers and employees can enjoy their favorite coff ees and teas, anywhere and anytime.

Enjoy convenient and regularly scheduled deliveries. Meanwhile, your products are promised to be accurately stocked so that your place of business is never short on supply.

Furthermore, coff ee machines and tea brewers are maintained and serviced through a national network of professionally trained service technicians. You’ll never have to worry about your brewing stations.

All of this is supported by our courteous and knowledgeable customer service staff , which is always only a phone call away.

Equipment Service NetworkTh e word “Service” is part of our name

Equipment Maintenance

Standard Coff ee Service Company Field Sales | Page 5

Service

Page 4: Standard Coffee Service Co

To learn more about our total brewed beverage solutions for national and regional businesses, please call (800) 878-8384 or visit www.coff eeservice.com

Part of our total brewed beverage solution is the advantage we off er as a single source provider of coff ee and tea service for regional and national accounts.

With roasting and distribution centers strategically located throughout the United States, we have the footprint to easily serve businesses with multiple locations and varying needs:

In the workplace, a hot brewed beverage solution with quality break room supplies is so important to corporate culture that most companies off er employees a designated coff ee or “break” room.

Employees brew a cup of tea or coff ee to take back to their desk or to use as a conversation starter, where we become human and real to co-workers. Managers and desk clerks, presidents and interns, all of us share a little of ourselves over a hot beverage.

Board meetings, conference room gatherings, even sessions around the boss’ desk, are generally not called to order until everyone is suffi ciently set with a cup of coff ee or tea.

Brewed beverages are not a time-of-day sort of thing in the workplace, either. Most people jump-start the morning with a hot cup of coff ee, returning for a pickup aft er lunch and again in the late aft ernoon.

National & Regional ServiceOffi ce Coff ee Service

Foodservice & HospitalityTh e broad array of tastes of today’s coff ee and tea drinkers is well refl ected by our complete product menu for coff ee and tea services.

Yet with our knowledgeable sales professionals, the goal always is to deliver a total brewed beverage solution that is unique to your business.

Ranging from gourmet coff ee service to a variety of hot brewed and fresh iced teas, Standard Coff ee Service has your answer. Once you choose Standard Coff ee Service, expect professional installation and maintenance of coff ee machines and tea brewers, on time and accurate deliveries, and point-of-use materials that will help drive sales.

We have expertise in national, regional and local retail and foodservice environments. Together we’ll grow your business with a total brewed beverage solution.

• Latest coff ee machines, tea brewing equipment, accessories and product merchandisers for the optimum experience.

• Quality products from nationally-known companies for diff erent taste preferences, including popular single-cup coff ee options.

• Regular coff ee machine maintenance and other brewer repair plans.

• Management control with one-source reporting, invoicing, and consolidated billing.

• Standguard water fi ltration for premium drinking water and brewer connection.

Page 6 | Standard Coff ee Service Company Field Sales Standard Coff ee Service Company Field Sales | Page 7

Single-Source ProviderBrewed Beverage Solutions

Page 5: Standard Coffee Service Co

If you’re looking for a coff ee machine that is easy to use and clean, off ers a wide variety of drink options and keeps employees humming, then a single-serve coff ee unit is your answer.

Single-serve brewers off er a full selection of coff ees, teas and other fl avored drinks. Drinks are packaged individually for ultimate freshness and are ready in less that a minute!

Imagine a variety of drinks options, available 24 hours a day, with no mess. Now that’s a coff ee service that will keep employees happy.

According to the Specialty Coff ee Association of America these blends are sometimes called “gourmet” or “premium” coff ee.

Th e Association continues to defi ne specialty coff ees as ones made from exceptional beans grown only in ideal coff ee-producing climates and tend to feature distinctive fl avors, which are shaped by the unique characteristics of the soil that produces them.

Put simply, these are the brands that coff ee lovers across America choose because of personal preference in regards to superior taste and quality.

Th e good news is that as far as coff ee service is concerned, we deliver what your customers and employees prefer.

Specialty Coff eesGREEN MOUNTAIN FLAVIA JAVARAMA

Employees and customers alike will love our exclusive Standard Coff ee blends. Each blend is made from carefully selected beans that deliver a fl avor that is truly world class.

Choose your perfect combinations from our Gourmet, Decaff einated, Colombian, Hospitality, or one of our many Special Blends.

Th ese Standard Coff ee blends off er a budget conscience alternative to those customers who don’t want to sacrifi ce quality for price.

Standard Coff ee Blends

Single-Cup Brewers

Single Cup

Our single-cup coff ee programs come with state-of-the-art coff ee machines and varying portfolios of gourmet coff ees, indulgent drinks and real leaf teas.

Drinks for these coff ee machines are brewed directly from single packs into cups, ensuring the best cup of coff ee or tea.

Th e coff ee delivery methods with these machines are revolutionary and are ideal for those environments who crave variety and quality.

Page 8 | Standard Coff ee Service Company Field Sales Standard Coff ee Service Company Field Sales | Page 9

Coffees

Page 6: Standard Coffee Service Co

WAT E R Q U A L I T Y A S S U R A N C E S O L U T I O N

Basically, we have two very diff erent types of customers – those who are providing an amenity program with break room supplies for employees and ones who off er coff ees and teas in a foodservice environment.

So, a “one size fi ts all” approach will not work when considering coff ee machines and other brewing equipment for a new customer looking for coff ee and tea service.

Th ere are several factors we take into account before a recommendation is made for traditional or single-serve brewers. Our sales professionals will consider space availability, the types of blends preferred, and numbers of people who will be drinking brewed beverages on a location, among other things.

Once we confi rm the best coff ee delivery or tea service option, we’ll recommend a high-quality brewer with no deposit or investment expected from your business. We’ll maintain the equipment for you and ensure that every cup of brew is up to our exacting standards.

Brewers

When it comes to brewed beverages for the offi ce environment, our wide variety of brewers will defi nitely provide a solution for your offi ce coff ee service needs.

We’re up to speed with the latest trends and off er sleek and fun single-serve brewers. Yet, if offi ce coff ee machines with traditional glass pots or thermal airpots are what fi t best for your break room supplies, then that’s not a problem, either.

Standard Coff ee Service will fi nd the right offi ce coff ee machine, off er the Standguard water fi lter for optimal beverages, and ultimately become your one-stop shop for premium brewed beverages.

Offi ce Coff ee Equipment

Foodservice Equipment

Given the option, most people choose beverages brewed with fi ltered water rather than with tap.

Th rough a state-of-the-art water fi lter system, Standguard delivers premium drinking water that easily integrates into your brewing system and provides the only way to start at the source for your total brewed beverage solution.

Standguard water fi lters also support water and energy conservation while minimizing the downstream waste associated with bottled water.

So, Keep it Green! Stop bottled water delivery. Switch to a Standguard water fi lter today.

Whether you need the “coff ee house experience” in your retail business or a highly profi table tea program, we have the right coff ee and tea service solution.

Th ermal airpot brewers and servers are available, along with traditional glass pot brewers and servers that align with any coff ee and tea service program. Or, use one of our large batch brewers for high-volume serving needs.

If you’re looking for iced tea brewers, then we’ll recommend one from our selection of three- or fi ve- gallon urn dispensers, which are available with options to brew coff ee, as well.

All commercial-grade brewing equipment is provided at no charge while we design eff ective coff ee, hot beverage, and iced tea programs that drive your retail profi ts.

Page 10 | Standard Coff ee Service Company Field Sales Standard Coff ee Service Company Field Sales | Page 11

Brewing Equipment

Page 7: Standard Coffee Service Co

Tea is quickly becoming one of the most consumed beverages in the world. In the workplace, employees in search of aft ernoon refreshments oft en reach for a cup of freshly brewed tea.

On the other hand, restaurants and other foodservice establishments add instant credibility when customers are served popular and well-known brands.

We can delivery everything you need relative to a tea program, ranging from individually-wrapped tea bags for the offi ce environment to sophisticated tea brewing equipment for the foodservice industry.

You see? It’s not only about coff ee service. It’s really coff ee and tea service that guarantees a “total brewed beverage solution.”

Teas

Luzianne Tea is a high quality, premium tea, specially blended to make an iced tea that is always clear with plenty of iced tea fl avor.

For the offi ce environment you may want to consider individually wrapped tea bags. It’s a nice perk for employees who prefer a fresh glass or cup of brewed tea as an aft ernoon treat.

In the resale environment Luzianne is instantly recognized and delivers the taste that iced tea lovers prefer.

Available in traditional open-brew envelopes or convenient real-brewed concentrate, Luzianne is sure to please any iced tea lover.

Luzianne® Tea

Creating quality specialty teas since 1945, the Bigelow Tea Company is 100% family-owned.

In recent years, Bigelow Tea has been in the forefront of the movement to promote the healthy advantages of tea drinking.

At Bigelow Tea, fl avor and freshness is important. Th at is why they overwrap and seal each and every tea bag in a stay fresh foil packet so that all the goodness stays in until you get ready to have a cup of tea.

Bigelow® Tea

Golden Leaf ® Tea

Page 12 | Standard Coff ee Service Company Field Sales Standard Coff ee Service Company Field Sales | Page 13

Teas

Delightful tea fl avor in every cup, Golden Leaf Tea harvests only the fi nest tea leaves to ensure that each cup is truly refreshing and satisfying.

Our Golden Leaf Tea specialty collection is available exclusively in the Individual Brew Technology single-cup brewer, meaning you can enjoy the golden taste of hot tea by the cup in just seconds.

Off ering your guests a nice hot cup of Golden Leaf Tea is sure to make their visit a memorable experience.

Page 8: Standard Coffee Service Co

For Product or Service InformationPlease call our Customer Service Call Center:

1-800-962-7006

Monday - Friday6:00 a.m. to 7:00 p.m. Central Time

Saturday7:00 a.m. to 2:00 p.m. Central Time

Contact us online at:

www.coffeeservice.com

Creamer & SweetenerWe’ll deliver all of the popular brands your employees and customers prefer at home. If Nestle Coff eemate is what you need for a coff eecondiment, then choose from our many fl avored options in single-serve tubs.

Our menu includes popular sweeteners such as Equal, Sweet ‘N Low and Splenda, while we also off er our own private label sugars and sweeteners.

Cups, Lids & StrawsSometimes it’s the little things that really complete your beverage station. Th at’s why we deliver just about anything you can think of when it comes to cups, lids, straws, napkins, and other related items.

Chances are we’ll make available a specially-designed cup that matches the brand of your choice. Or, if you need something a little more generic, then plain and standard options are numerous, as well.

Drinks, Juices& Other BeveragesSometimes your employees may want something to warm them up in the winter, and coff ee or tea just won’t do the trick. No worries.

We suggest that they enjoy a warm cup of Nestle Hot Cocoa, the only hot cocoa made by the chocolate experts at Nestle.

Th ere are also solutions for summer time, as well. Crystal Light On Th e Go packs work perfectly with Standguard Water Quality Assurance Solution fi lters. Th at means your employees can enjoy a healthy alternative with Crystal Light - the low calorie soft drink mix.

Page 14 | Standard Coff ee Service Company Field Sales

Break Room Essentials

TM

Page 9: Standard Coffee Service Co

www.coffeeservice.com

Copyright © 2008 The Standard Companies, Inc.

All rights reserved.

offeeservice.com

8 The Standard Companies, Inc.

rights reserved.#09490