STANDARD OPERATING PROCEDURE (SOP) PREPAREDNESS FOR THE ANNUAL FLOOD DISASTER

FOR

SHAH ALAM MUNICIPALITY

ABDUL AZIZ ABAS NUR ILYLIA IRYANI MOHD NASIR YATINI ISA SOFFIAH SHAFIE NUR AZLIN ABDUL RAHIM

CONTENTS

INTRODUCTION

RECOMMENDATION & CONCLUSION

FLOOD PRONE AREA IN PENINSULAR MALAYSIA

PRESENT FLOOD ISSUES IN SHAH ALAM

PRESENT STANDARD OPERATING PROCEDURE

PRESENT SOP’s DEFICIENCIES

SOP BENCHMARKING

PROPOSED NEW SOP FOR SHAH ALAM

INTRODUCTION

FLOOD PRONE AREA IN PENINSULAR MALAYSIA

Monsoon Influencing Peninsular Malaysia

SOUTHWEST MONSOON

NORTHEAST MONSOON

ANTICIPATED DISASTER EVENTS

Type of Monsoon & Cycle Type of Disaster

Northeast Monsoon (Nov – Mar)

Flood

Inter-Monsoon (Apr-May & Sep-Oct)

Flash Flood

Southwest Monsoon (Jun – Aug)

Haze & Strong Wind / Rough sea

MBPJ

MPSJ

MPK

MDKS

MDKL

MBSA

http://water.selangor.gov.my/

SubangAirport

Bt Jelutong

Shah Alam

Sg Buloh

Tasik Subang

Bt Cherakah

MBSA

FLOOD PRONE AREA IN SHAH ALAM (2006 – 2012)

FLOOD PRONE AREA IN SHAH ALAM (2006 – 2012)

Sg D

aman

sara

Sg K

lang

Sg K

ayu

Ara

Sg .Damansara

MBSA

Sg .Buloh

Flood Prone Belt

PRESENT FLOOD ISSUES IN SHAH ALAM

Federal Highway near Sg Rasau toll

Taman Tun Dr Ismail Jaya in Shah AlamThe Star online, Monday February 27, 2006

Flood 2006

Batu 3, September 3, 2013, www.starproperty.my

FLOOD victims in Pekan Meru, Klang, and Padang Jawa, Shah Alam 2015, The Star Online

Cause of Flooding

Urbanisation

South-West MonsoonApr-Sept

Inter- MonsoonApr-May6 / Sep-Oct

Design DeficiencyBelow 100 years ARI

Inundation ofSg Damansara

Drainage

Geology

Deforestration

Landuse

Meteorological

Human Factor

Disturbance to NaturalWaterways

PRESENT STANDARD OPERATING PROCEDURE

Manual Pengurusan dan Bantuan Bencana, Majlis Bandaraya Shah Alam (MBSA) was established as a post-flood assessment made in the year 2006

Sek13 - Flood 2006

Feb 26, 2006• TTDI Flood – 1,842 houses – RM27 Mil• Cars – 2,800 units – RM14 Mil

Flood Warning SystemLocation of Siren Stations at

TTDI Jaya, Shah Alam and its surrounding areas

Department agencies involvedPolice, Fire Department, JPA3,National Security Department,TV Radio, State GovernmentOfficers, etc.

SMSJPS Officers

SMS Service Provider

Residents of TTDI Jaya andIts surrounding areas

JPS Selangor Server

Giant Supermarket

TTDI Jaya

TTDI Jaya Fasa 3

Kg Melayu Subang

TTDI Jaya Fasa 2

TTDI Jaya Fasa 1

Batu 3

Kg. Kebun Bunga

Siren Station

SMS

SMS

Sg Damansara

Sg Air Kuning

Sg Damansara

Flood camera along Sg. Damansara @ Batu 3

Present Shah Alam

SOP

PRESENT SOP’s DEFICIENCIES

SOP only consider activities done by the team appointed by MBSA in the event of disaster

involvement from other-external professional parties at later stages

Lack of preparation before initial involvement (by other parties than MBSA) reduce efficiency impede probability of working cooperation

No pre-event stages

lacking on identification of post-flood stages – recovery events

Not have proper division or differentiation to neither small-scale nor large-scale events

Deficiency

SOP BENCHMARKING

National Operation Center (NOC)

ESF Primary Agency

National Response Coordination Center

(NRCC)/ Regional Respond Coordination Center (RRCC)

Support Agencies (SA)

Emergency Support Function – United States

Issues operation orders to activate ESFs based on disaster/ incident scale

Notified operation orders & time to report to the NRCC/ RRCC

Coordinate with government, non- government, private agencies.

All the Support Agencies has each SOP, and notification protocols. SA provide assistance in the emergency plan

AGENCIES

Flood event

Local Authorities

State AuthoritiesImplement RESPONSE ACTION

National Authority

RECOVERY ACTION/ POST FLOOD ACTION

If necessary

If necessary

PREPAREDNESS & EXERCISE

REVIEW & RECOMMENDATION

Assessments

Government,Non- government,Private agencies

Coordination collaboration

Emergency Preparedness & Response– United States

Critical Concept: Government / public / individual jointly involve in emergency plan

Time Line of Typical MAT Process

Mitigate Action Plan – United States

Mitigation Action Team (MAT) Critical Function : mitigate impact of natural and man-made disaster

Post Flood Disaster SOP – United States

Federal Emergency Management Agency (FEMA)

Coordinate with Flood Evacuation Team team to identify specific flooded areas

Community immediately Inspect flood damaged areas to assess structural damages. Red Tags: Substantial, not fit for reoccupation. Green Tags: Not substantial. Tags remain until recovery process completed

Mandatory Flood plain development permit to repair flood damaged structure

Determine status of damaged structures compliant with Floodplain Management Ordinance. Reconstruction to adopt full compliance

To appraise property values of post-flood for substantial damaged structures

If appraisal > 15% of tax assessed value, community may have 2nd independent appraiser to assure fair market value. Value used to evaluate whether repairs constitute substantial improvement

Total value of repair works to be determined and conform market value

Community may use cost estimates by a qualified person to establish total damage value prior to issuing repair permit

Community/Authority to do regular check to enforce requirement of Development permit. Permit to be posted on site

Authority to make aware and shall assist property owner’s concerning repair permit

Community to establish periodical information on flood prone areas to residents

Extracted Value For Consideration From United States SOP

Mitigation Action Team (MAT) have been develop to mitigate impact of flood disaster by conducting inspection and technical evaluation of the performance of buildings, land use and management, and construction during pre- flood until post- flood. The objective is to reduce future damage from the disaster.

Floodplain Management Ordinance highlights provisions for property development coordinating with mitigation plan.

Emergency Support Functions (ESFs) SOP provide detail core capabilities for each ESFs and their functions are integrated each other.

National Respond Framework (NRF) is developed under concept of community-based planning that all sectors of a community play a critical role and shared responsibility to protect life and property.

Practicing lesson learned concept by regularly review the flood management system after flood disaster take place. Produce several reports to improve the current system and plan.

Flood Disaster SOP - Japan

National Government

Designated government agenciesDesignated public agencies

Prefectural governmentOther prefectural governmentsSelf defense forces

Prefectural police HQ

Police Stations

Municipalities

Fire stations / Volunteer fire corps

Affected Areas and Residents

Directions / overall coordination

Recommendation & Advice

Request for support

Request for support

Request for Dispatch of personnel Directors

Support of overall coordination

Request for support

Request for Call out

Orders

Call out

Other municipalities

Disaster Response Mechanisms

Critical Concept: Government / Agencies jointly involve in emergency plan

Flood Disaster SOP - Japan

Flood Disaster SOP - Japan

Japan has established an institutional system (TEC-Force) in the event of disaster to conduct an emergency survey of the damage, take emergency response measures for preventing secondary damage, and provide advice on restoration methods to the local government

Flood Disaster SOP - Japan

Flood Disaster SOP - Japan

MLIT’s DISASTER PREVENTION EFFORTS

Extracted Value For Consideration From Japan SOP

Japan has developed a comprehensive and strategic management system elaborated in Disaster Countermeasures Basic act, which covers all phase of disaster management such as prevention, mitigation and preparedness, emergency response, recovery and rehabilitation.

The roles and responsibilities of government at national and local levels, and other stakeholders in the implementation of various disaster countermeasures are being clarified.

Comprehensive flood disaster measures been developed by Japan which consist of river improvement, basin improvement measures and flood reduction measures.

Establishment of TEC-Force for Emergency Response & Recovery. The main purpose is to have prompt determination of damage in major natural disaster, early restoration of the affected areas and technical assistance to local government and related bodies.

Flood management system will be reviewed and improved regularly after flood disaster take place by practicing lesson learnt concept..

Flood Disaster SOP – United Kingdom

Department of Environment Food & Rural Affairs, United Kingdom

LOCAL RESPONSIBILITY

Experts groupCollaboration

Coordination

Emergency Respond Action

Community Level Political Level

Input

Preparedness &Respond Plan

Key Agencies &Players

ConstantReview

Respond Action team

Resources Inventory

Support from adjacent

communities

Support from Provincial/State &

National Government Levels

If Necessary

If Sufficient

FLOOD EMERGENCY

If Required

Weather/Flood forecast

Emergency action

High Alert

Emergency Evacuation

Temporary Levees

Constant Trainings

Post Flood Assistance

Resettlement Stage

Assessment on Causes & Effects

Experts group

Recommendation

Immediate Comprehensive

Clear Commands

Emergency Preparedness And Response – United Kingdom

Post Flood

SOP

RecoveryRecovery action

National Recovery Guidelines30 Provides detail recovery plans in order to reduce the effects of the

emergency and ensure long term recovery. Cleaning-up Public health advice Flood support scheme

Planning and prevention health

Tertiary Prevention used during and after to minimize health impacts, examples of

activities such as moving belongings to safe areas, ensuring the provision of clean drinking water, surveillance and monitoring of health impacts, treating ill people, and recovery and rehabilitation of flooded houses.

Responders should aware of the ‘recovery gap’, which the period after response has ended and people rely on other sources of support for continued recovery. Social care services restore communications as a key measure to keeping families together in reducing suffering and promoting recovery after a flood.

Casualties and fatalities

The flood consequences increase the number of people seeking medical treatment in particular area.

Any plan for dealing with casualties and fatalities needs to be integrated with all aspects of the response and recovery from such situation and incidents.

Post Flood

SOP

Extracted Value For Consideration From United Kingdom SOP

• Established a comprehensive SOP with expert group involvement from very beginning as part of the flood emergency planning.

• Inputs from community levels and political levels at early stage to

• A clear commands and line of communication are for effective implementation

• Constant SOP review from key agencies and players, etc.

• Respond Action Team adequately equipped with manpower, constant required trainings and ensuring sufficiency of assets and inventory check.

• Supports from adjacent communities or provincial / state & National Government levels if needed.

• Full use of the weather / floods information. Early warning to agencies and communities of any potential floods.

• Post Flood, Respond Action Team continued to post flood action plan, assessments and lessons learn established and recommendation for continuous improvement of Emergency Respond Action.

SOPs COMPARISON

SOPs Comparison

SOPs Comparison

SOPs Comparison

PROPOSED NEW SOP FOR SHAH ALAM

Majlis Bandaraya Shah Alam

Experts groupCollaboration

Coordination

Emergency Respond Action

Community Level Political Level

Input

Preparedness &Respond Plan

Key Agencies &Players

ConstantReview

Respond Action team (PANTAS)

Resources Inventory

Support from adjacent

communities

Support from Provincial/State &

National Government Levels

If Necessary

If Sufficient

FLOOD EMERGENCY

If Required

Weather/Flood forecast

Emergency action

High Alert

Emergency Evacuation

Temporary Levees

Constant Trainings

Post Flood Assistance

Resettlement Stage

Assessment on Causes & Effects

Experts group

Recommendation

Immediate Comprehensive

Clear Commands

New Emergency Preparedness And Response – Shah Alam

Medical Assistance

FLOOD DISASTER

Flood Disaster has its own committee and mechanism through the standing order on Flood Relief Machinery issued earlier by the National Security Division (BKN), Prime Minister Department (JPM). With the enforcement of the National Security Council’s Directive no. 20, all flood disaster will be handled under this directive. Because of that, the Committees of Natural Disaster Relief was dissolved.

(adapted: Directive No. 20 : paragraph 9)

Standing Order

Outlines:Policy and Mechanism on Disaster and

Relief Management on Land

Based on:Levels of disasters

by:Establishing a management mechanism with the purpose of

determining roles and responsibilities of various agencies involved in disaster management.

(adapted: Directive No. 20:paragraph 4, page 2)

National Security Council Directive No.20

Provide the guides and templates to initiate the TASKFORCE Standby Arrangements

Facilitate sharing of information (such as notification of flood disasters) and situation updates -coordinated by the Flood Command Centre

Facilitate the request for / offer of assistance (flow charts)

Facilitate the joint assessment of required assistance from other agencies

Provide the procedure for mobilization of assets and capacities

Provide the procedure for on-site deployment of assets and capacities

Provide the procedure for direction and control of assistance on the ground

Provide the procedure for floods situation updates, demobilization, reporting, lessons learning and exercises

To Improve / Enhance Existing SOP Based on Following Steps

Flood Preparedness (Action Plan)

• Adopt regular periodic Weather Climate Information obtained from the Meteorological Department (MMD) to establish the following action plan

• Review & Update Flood warning system alongside with technology

•  Promote Public awareness

• Support agencies to be constantly updated / Training

• Flood preparedness plan should be regularly review and feedback from community are important to consider for improvement.

 • Flood support team should be

collaborate and cooperate to implement the action plan.

DISA

STER

M

ANAG

EMEN

T TI

ERS

FLOOD Disaster Management Mechanism

RECOMMENDATION & CONCLUSION

• The existing SOP is merely to face ordinary floods, so a new SOP needs to be drawn up so that we will be more prepared including in terms of command and control and appropriate assets to face the floods.

• New SOP would cover various aspects including increasing the assets, command and control, communication equipment, simulation training, meteorological services, as well as the power supply aspect.

• Infrastructure facilities be built on higher ground so that they would not be affected each time a flood breaks out.

• preventive measures to be taken to avoid a recurrence of the disaster, whether in the short term or long term

• Uncontrolled of illegal logging activities, non-compliance to sustainable guidelines of mining activities and opening of agricultural land contribute to flood disaster

• Weaknesses in tackling the disasters to be eliminated

Recommendation

• To establish post flood action plan

Weather and climate information are vital to predict flood occurrences. The authority (MBSA)/agencies and the flood response management team is crucial to establish reasonable Standard Operation Plan (SOP) of acceptable accuracy.

While there are still limitations in weather and climate predictions, acknowledging the uncertainty that exist will enable the flood response management to better appreciate the value of the forecasts

Mitigation actions help to reduce the flood possibilities to arise in the future in the same areas. Thus State government, Selangor should allocate certain amount of budget to upgrade and improve drainage system. Limited of budget become a barriers to implement the mitigation action but it can be planed step by step according to annually budget.

MBSA should control building design, land use & site planning in order to prevent flood. Development cannot be avoided but a method or principle must be followed to save natural environment.

Enforcement, monitoring and controlling by MBSA can ensure developer and land owner will comply MBSA’s rules and regulation.

Conclusion

STANDARD OPERATING PROCEDURE (SOP) PREPAREDNESS FOR THE ANNUAL FLOOD DISASTER

FOR

SHAH ALAM MUNICIPALITY

THANK YOU