div class=ts-pagebutton class=gotoPage data-page=1Page 1button div class=ts-imagea href=https:reader043vdocumentinreader043viewer20220226065b80a6477f8b9af0088dd7e2html5page1jpg target=_blank img data-url=starbucks-delivering-customer-service-harvard-the-story-began-in-1971htmlpage=1 data-page=1 class=ts-thumb lazyload alt=Page 1: Starbucks Delivering Customer Service - Harvard … · The story began in 1971 Back then it was a roaster and retailer of whole bean and ground coffee tea and spices with a single loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader043vdocumentinreader043viewer20220226065b80a6477f8b9af0088dd7e2html5thumbnails1jpg width=140 height=200 adivdivdiv class=ts-pagebutton class=gotoPage data-page=2Page 2button div class=ts-imagea href=https:reader043vdocumentinreader043viewer20220226065b80a6477f8b9af0088dd7e2html5page2jpg target=_blank img data-url=starbucks-delivering-customer-service-harvard-the-story-began-in-1971htmlpage=2 data-page=2 class=ts-thumb lazyload alt=Page 2: Starbucks Delivering Customer Service - Harvard … · The story began in 1971 Back then it was a roaster and retailer of whole bean and ground coffee tea and spices with a single loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader043vdocumentinreader043viewer20220226065b80a6477f8b9af0088dd7e2html5thumbnails2jpg width=140 height=200 adivdivdiv class=ts-pagebutton class=gotoPage data-page=3Page 3button div class=ts-imagea href=https:reader043vdocumentinreader043viewer20220226065b80a6477f8b9af0088dd7e2html5page3jpg target=_blank img data-url=starbucks-delivering-customer-service-harvard-the-story-began-in-1971htmlpage=3 data-page=3 class=ts-thumb lazyload alt=Page 3: Starbucks Delivering Customer Service - Harvard … · The story began in 1971 Back then it was a roaster and retailer of whole bean and ground coffee tea and spices with a single loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader043vdocumentinreader043viewer20220226065b80a6477f8b9af0088dd7e2html5thumbnails3jpg width=140 height=200 adivdivdiv class=ts-pagebutton class=gotoPage data-page=4Page 4button div class=ts-imagea href=https:reader043vdocumentinreader043viewer20220226065b80a6477f8b9af0088dd7e2html5page4jpg target=_blank img data-url=starbucks-delivering-customer-service-harvard-the-story-began-in-1971htmlpage=4 data-page=4 class=ts-thumb lazyload alt=Page 4: Starbucks Delivering Customer Service - Harvard … · The story began in 1971 Back then it was a roaster and retailer of whole bean and ground coffee tea and spices with a single loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader043vdocumentinreader043viewer20220226065b80a6477f8b9af0088dd7e2html5thumbnails4jpg width=140 height=200 adivdivdiv class=ts-pagebutton class=gotoPage data-page=5Page 5button div class=ts-imagea href=https:reader043vdocumentinreader043viewer20220226065b80a6477f8b9af0088dd7e2html5page5jpg target=_blank img data-url=starbucks-delivering-customer-service-harvard-the-story-began-in-1971htmlpage=5 data-page=5 class=ts-thumb lazyload alt=Page 5: Starbucks Delivering Customer Service - Harvard … · The story began in 1971 Back then it was a roaster and retailer of whole bean and ground coffee tea and spices with a single loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader043vdocumentinreader043viewer20220226065b80a6477f8b9af0088dd7e2html5thumbnails5jpg width=140 height=200 adivdivdiv class=ts-pagebutton class=gotoPage data-page=6Page 6button div class=ts-imagea href=https:reader043vdocumentinreader043viewer20220226065b80a6477f8b9af0088dd7e2html5page6jpg target=_blank img data-url=starbucks-delivering-customer-service-harvard-the-story-began-in-1971htmlpage=6 data-page=6 class=ts-thumb lazyload alt=Page 6: Starbucks Delivering Customer Service - Harvard … · The story began in 1971 Back then it was a roaster and retailer of whole bean and ground coffee tea and spices with a single loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader043vdocumentinreader043viewer20220226065b80a6477f8b9af0088dd7e2html5thumbnails6jpg width=140 height=200 adivdiv