stark state college resume and job search manual

STARK STATE COLLEGE

6200 Frank Avenue N.W. ● North Canton, Ohio 44720 Phone: 330.966.5459

Fax: 330.966.5463

2016

C A R E E R D E V E L O P M E N T

RESUME and JOB SEARCH

MANUAL

Helping to develop your career success

STARK STATE COLLEGE

CAREER DEVELOPMENT

6200 Frank Avenue N.W.

North Canton, Ohio 44720

Phone: 330.966.5459

Fax: 330.966.5463

Email: [email protected]

Twitter: @SSCareerDev

Stark State College is committed to equal opportunity for

all and does not discriminate on the basis of race, color, religion, national origin, gender identity or expression,

sexual orientation, age, disability or veterans’ status.

mailto:[email protected]

TABLE OF CONTENTS

Page

I. Toward Achieving Your Career Goal 1

II. Stark State College Career Development Office Resources 2

III. The Resume 3

Resume Writing Tips 4

Writing A Professional Objective 5

Selecting A Resume Format 6

Key Action Words for Resume Development 7

The Resume Layout 8

Sample Resumes 9

IV. The Job Search 41

V. Tips for Filling Out Employment Applications 42

VI. Electronic Resumes 43

Tips for E-mailing Resumes: Computer-Friendly Resumes Tips 44

Personal Internet Presence - Job Seeker Self-Assessment 45

VII. Tips for Effective Phone Contacts 47

Telephone Manners and the Answering Machine 48

VIII. Tips for Writing Cover Letters/Content of a Cover Letter 49

Summary of Content Sections for Cover Letters 50

Cover Letter Samples 51

Letters of Job Inquiry/Search 54

Job Inquiry/Search Sample Letters 55

Thank You/Follow Up Letters

59

Thank You/Follow Up Letter Sample

60

IX. References 61

Reference List Example 62

X. Third Party Recruiters and Temporary Agencies 63

Xl. Interview Preparation Checklist/The Interview 64

What Qualities Do Employers Look For in Candidates?/Concluding the Interview 65

Interviewing Attire - MEN 66

Interviewing Attire - WOMEN 67

Job Interview Tips 68

Employer to Applicant Questions/Applicant to Employer Questions 69

Different Interviewing Techniques Used By Employers 70

Possible Behavior-Based Interviewing Questions 71

Informational Interviewing 72

Handling Illegal Questions 73

XII. The Job Offer 74

XIII. Salary Guidelines 75

XIV. Factors Leading to Rejection of the Applicant 76

Published by Career Development, Rev. 1992, 1997, 2002, 2004, 2005, 2008, 2009, 2011, 2012, 2016

Resume and Job Search Manual 1| Page

TOWARD ACHIEVING YOUR CAREER GOAL

Step 1:

Organize your job search. What kind of position do you want and in what kind of

organization? Where do you want to live? Identify your strengths, weaknesses, short and long

term goals. Who will be your references? What is you anticipated salary range?

Step 2:

The RESUME—the 30-second advertisement of your skills that, if written well, may lead

to job interviews, which may in turn, lead to job offers. It is extremely important to have an

impressive resume. The ideal resume should be 1 – 2 pages long and laser/ink-jet printed on high

quality paper in either white, off-white, or light gray. Remember that your resume is the

employer’s first impression of you and what kind of work he or she can expect from you. A sloppy

resume gives a bad first impression and very likely will cost you the job interview. It is good

practice to have someone else proof-read your resume to double check for correct spelling,

grammar, and numbers. It is also a good idea to keep a current copy handy on a flash drive.

Step 3: After enrollment at the College, you may upload your resume to the Stark State College

online job board, called the College Central Network. This service will help you find a job and

get the scoop on career-related programs and events. You will need an e-mail address to

participate. After you are registered with us at the College Central Network, you will be able to

search jobs and e-mail your resume to employers.

www.collegecentral.com/starkstate

Step 4:

Job Search Letters—Do not mail a resume without a cover letter. A search letter or letter

of inquiry may result in discovering job openings. A thank you letter is a good business courtesy.

Samples of all types of correspondence are given in this manual.

Step 5: The INTERVIEW—Your preparation for the interview, handshake, appearance, and way

of answering and asking questions all determine whether you will be hired for the job. Brush up

on your interviewing skills with the tips in this manual and material that is available in the Career

Center.

Step 6:

The Follow Up—After the interview, write down highlights/specifics discussed, the

interviewer’s name and title, the date a decision is anticipated, and your first impressions. Within

two days, send a thank you note—it can make a difference between being just another candidate

and receiving a job offer. Ask for interviewer’s business card.

Step 7:

The Job Offer—The final phase of the job search. Should you accept it or reject it?

Thoughts to consider are included in this manual. Your career is on the move!

http://www.collegecentral.com/starkstate


STARK STATE COLLEGE

CAREER DEVELOPMENT OFFICE

RESOURCES

Online Job Board (College Central Network) Approved Stark State students and alumni are eligible to use the Stark State College online job

board after completing a registration process. After registered, students/graduates will be able to

search jobs and e-mail a resume to employers. Employers list job/internship opportunities and

can view resumes that have been uploaded to the system.

Job seekers will be required to review/update their registration information whenever they have

not logged into the system for more than 90 days. We ask that you inform our office as soon as

you obtain employment. Resumes are stored for 18 months from upload date.

Career Development All students and alumni are invited to make use of the resources of the SSC Career Development

office (Room M104). Some of the resources that are currently available are:

1. Job Search Activity: Two computers are available in Career Development with

Internet access. Jobseekers may research companies, apply for jobs, type resumes and

cover letters, upload resume into College Central Network, etc.

2. Appointments/Walk-ins: Individual appointments can be made with a career

development specialist at 330.966.5459 to discuss career related issues such as relocating,

salary negotiation, employment prospects in a particular field, etc. Career Development

is open Monday - Thursday, 8:00 a.m. - 6:30 p.m., and Fridays 8:00 a.m. – 4:30 p.m.

(8:00am to 4:30pm daily during the summer). If you would like to stop in, a career

development specialist will assist you, if they are available. If not, we will schedule an

appointment for you.

3. My Plan: A computerized career exploration program is available for individual use.

This comprehensive career and educational planning system provides you with relevant

information and resources, which are essential starting points in selecting a major or

organizing a career path. My Plan is open to everyone. To access this free assessment,

use this link (http://starkstate.myplan.com/) or call the Career Development office at

330.966.5459.

4. Mock Interviews: Employer representatives are available once a month during the

Fall and Spring semesters to help students practice their interviewing skills. To reserve a

time for the next mock interview, call our office.

5. Interview Stream: A web-based mock interview program to assist you in preparation

for upcoming interviews. It is a simple, fun, and effective way to refine and master your

interviewing skills using a webcam. Use this link to access

(https://www.starkstate.edu/admissions/careerdevelopment/interview-practice/) or call

our office for assistance.

http://starkstate.myplan.com/

https://www.starkstate.edu/admissions/careerdevelopment/interview-practice/


THE RESUME

INFORMATION USUALLY INCLUDED IN A BASIC RESUME

NAME ADDRESS

PHONE NUMBER

E-MAIL ADDRESS

PROFESSIONAL OBJECTIVE* A brief statement describing the type of work you want now, not ten years from now. If you are

unsure of this, omit it and ask a career coach what you may use as a substitute. If you have several

objectives, write a specific resume for each objective. Be specific! An objective that is too general

implies you don't know what you want to do. (*An objective is encouraged for entry level positions

or for a person entering into a new field. Experienced workers choose to have a Summary of

Qualifications, Profile or Career Summary instead of an objective.)

EDUCATION

State highest degree information first and then work backwards (reverse chronological order). High

School should only be included if the diploma earned was a specialized in the field for which you

are applying. Identify the degree, major field of study or technology, school, city/state, year of

graduation, any honors awarded, and grade point average if it’s B average or above. Take care to

make sure the GPA stated on the resume is the same as the school's record.

List any professional work experience, practicum, or internship experiences. Also, list related and

elective courses if you feel they strengthen your qualifications for the job you are applying for.

WORK EXPERIENCE List significant and related experiences. Identify title of position, employer, location, dates

employed, a brief description of responsibilities using action verbs listed on a later page in this

manual, and accomplishments. List work experiences in reverse chronological order by stating your

most recent work experiences first and working backwards. It is not necessary to list every job you

ever had. Rule of thumb is to focus on the last 10-15 years of employment.

SKILLS and COMPETENCIES List skills or abilities on machines, equipment, languages, CPR, computers etc. This can be a very

important section because many employers focus directly on skills.

MILITARY EXPERIENCE (if applicable)

Include branch of service, rank, dates of service, type of discharge, locations and duties.

ACTIVITIES/LEADERSHIP EXPERIENCE (include only relevant information) Professional

affiliations and social organizations.


RESUME WRITING TIPS

Do state your job/career objective including

what you want to do and what you can do

regarding the type of position you are seeking

now, not ten years from now. For example, "To

secure an entry level sales position applying the

knowledge and abilities developed through my

business management degree."

Do include honors/grades, community

involvement if pertinent.

Do give only factors pertinent to the job or type

of employment desired.

Do list pertinent employment starting with the

most recent. Include position title, company

name, city/state, dates of employment and

description of responsibilities.

Do list achievements made while in past jobs.

Do be positive and brief.

Do avoid trite (overused) statements.

Do create grammatical perfection.

Do strive for neatness and easy reading

(remember 1-inch margins).

Do prepare several versions focused on different

types of positions.

Do write your own.

Do make high quality copies.

Do proofread for errors!

Don't include your age, year of birth, marital

status, height, weight, health condition, salary

expectations, or social security number.

Personal non-job related information should not

be included.

Don’t include a picture unless specifically

requested.

Don't use abbreviations or slang.

Don't be negative or wordy.

Don't exceed two pages (Exception: if you are

writing a Curriculum Vitae or applying for a

federal job. Call our office for assistance).

Don't use the same resume for every job.

Don't use the pronoun, "I".

Don't list hobbies unless extremely relevant to

type of employment desired.

Don't list references' names, addresses, and

phone numbers on resume. (Include on a

separate page.)

Don't send your resume without a cover letter.

Don't have someone else write your resume.


WRITING A PROFESSIONAL OBJECTIVE

If you are including an objective, use the tips below to create a meaningful statement. Keep

these tips in mind:

1. It should state what you want to do and what you can do.

2. It emphasizes the type of position you are seeking now, not ten years from now.

3. It should be a statement. For example: "To secure an administrative assistant

position utilizing my organizational and communication skills”. It should NOT

be a sentence. For example: "I think I want to go into sales working for a good

company."

4. Keep in mind the employer's needs when writing your professional objective.

5. If using a specific job title, make sure you use the title posted by the employer.

6. Be brief and direct. (A recruiter makes a decision about interviewing you

from your resume in less than 30 seconds.)

7. Avoid generalities, wishy-washy statements, and being vague. The applicant who is

vague will get a vague response in return.

8. Be realistic. Consider the positions that are realistically available to you with your

skills and experience.

9. All information given in the body of your resume should demonstrate your ability to

perform your professional objective.


SELECTING A RESUME FORMAT

There are three basic formats for a resume - chronological, functional and combined.

Read the explanations below and choose the format that best emphasizes your skills

and experiences for your targeted job.

CHRONOLOGICAL

In a chronological resume, your employment history is arranged in reverse chronological order (most recent

employer first). Job title and organizations are emphasized and a description of duties and responsibilities are

included. This style demonstrates continuity and career growth.

FUNCTIONAL The functional format highlights major areas of strength, skills, and accomplishments. It allows you to

organize them in an order that most supports your career objective and job targets. Actual titles and work

history are in a subordinate position on the resume.

ADVANTAGES

1.When you want to emphasize capabilities not used in recent

work experience.

2.When you have had a variety of different, relatively

unconnected work experiences.

3.When changing careers.

4.When re-entering the job market after an absence.

5.When you have had several jobs with the same

responsibilities.

COMBINATION With the combined format, you capitalize on the best of both the chronological and functional formats. You

emphasize both your skill areas and your employment history. You may demonstrate both relevant skills and

career growth. This format is especially useful if your employment history is not directly related to the job

target, yet shows responsibility and potential.

ADVANTAGES

1.When previous jobs support your present field of work.

2.When employment history shows growth development.

3.When name of previous employer is particularly impressive.

4.When prior titles are impressive.

5.When you want to convert to a plain text resume.

DISADVANTAGES

1. When work history is spotty.

2. When changing career goals.

3. When you have changed employers

frequently.

4. When you have been absent from the work

force.

DISADVANTAGES

1. When you want to emphasize a career growth

pattern.

2. When you have performed a very limited

number of functions in your work

experiences.

3. If your most recent employer(s) have been

highly prestigious.


KEY ACTION WORDS FOR RESUME DEVELOPMENT

VERBS to be used when writing descriptions of work experience responsibilities.

accomplished accelerated

achieved

activated

adapted

administered

designed developed

directed

eliminated

established

evaluated

led maintained

managed

mastered

motivated

negotiated

reinforced reorganized

reported

researched

revised

reviewed

advised exceeded nominated scheduled analyzed expanded organized secured

approved experienced originated simplified

budgeted facilitated participated solved

built formulated performed strengthened

coordinated founded planned summarized

compiles generated prepared supervised

completed guided produced supported

conducted identified programmed taught

constructed increased proposed trained

controlled implemented proved utilized

created initiated provided wrote

delegated improved recommended

demonstrated launched reduced

ADJECTIVES to be used when describing yourself and how you perform on the job.

active determined independent positive accurate diplomatic initiative practical

adaptable disciplined innovative productive

assertive diverse instrumental proficient in

alert discrete insightful readily

ambitious dynamic leader realistic

analytical economical logical resourceful

aware effective loyal respective

broad-minded enterprising mature responsible

challenging enthusiastic motivated self-reliant

competent exceptional objective sensitive

conscientious experienced optimistic sincere

consistent extensively participative significant

constructive fair perceptive systematic

contributor foresight personable unique

creative honest pioneering versatile

dependable imaginative pleasant vigorous


THE RESUME LAYOUT The resume is a concise, attractive, 30-second advertisement that summarizes job skills,

accomplishments, and academic background relevant to an employment objective.

Important Considerations

1. A one-page resume is common for entry level positions. Two pages is common for

someone with experience. (Curriculum Vitae {academic resumes} or resumes for federal

positions can be longer. Please ask for assistance with these formats.)

2. On a two-page resume – name should be on top of page 2.

3. If you have very little information on page 2, try to reformat to one page.

4. Have references on separate page that can be handed to employer during the interview.

5. Keep it simple in layout and be specific in information. Use exact job titles, degree

names, job duties and skills.

6. Use same style font throughout.

7. Avoid italics or underlined letters; avoid shading.

8. Use high quality white, light cream or light grey paper.

9. Use black print only.

10. Use simple fonts such as Times New Roman, Calibri, or Arial, 10 to 12 pitch.

11. Before printing multiple copies of your resume for distribution, be sure that someone else

proofs your resume. Don’t rely on the “Spell Check” to do the job. It does not correct poor

English or incomplete information.

**SAMPLE RESUMES are included on the following pages. Look at them all, gather ideas for style,

organization and wording for your resume. There is not one correct resume format. Your resume

should reflect you and emphasize your individual abilities. Be creative as you include all necessary

information**


SAMPLE SKILLS-BASED/FUNCTIONAL RESUME

GREGORY L. SMITH 123 Anywhere Drive

Massillon, OH 44646

Phone: 330.987.6543

[email protected]

OBJECTIVE

To obtain a full time position in civil architectural engineering technology

EDUCATION

Stark State College, North Canton, Ohio

Associate of Applied Science in Civil Engineering Technology-Architectural Option May 2012

SKILLS AND COMPETENCIES

AutoCad R14 A/E CAD

Preparation of building details and sections Material selection

Prepare construction estimates Work under deadlines

Adaptable to changing technology Team work

Dedicated to quality Responsible

RELATED COURSES

Building Materials and Construction Methods

Architectural Drafting I and II

Surveying

Structural Design

Land Planning and Design

Construction Management

WORK EXPERIENCE

Intern, Architects Plus, Canton, Ohio June 2011 – Present

Cashier, The Superlicious Pizza Shop, Canton, Ohio May 2009 - Present

Student Assistant, XYZ High School, Canton, Ohio September 2008 – May 2010

Resume and Job Search Manual 10 | P a g e

JOHN H. JONES 123 Doe Street NW

Anywhere, OH 44640

Phone: 330.123.4567

[email protected]

OBJECTIVE

To obtain a full-time business-related position in an office environment. Would welcome

opportunities in operations, human resources or related areas. Willing to travel and relocate.

EDUCATION


Associate of Applied Business in Business Management Technology, May 2012

GPA in major: 3.5

Dean’s List: Spring 2011, Fall 2011, Spring 2012

COMPUTER SKILLS

Microsoft Word, Excel, Access, PowerPoint

Windows NT, XP, Vista; Outlook

SUMMARY OF QUALIFICATIONS

Created marketing flyers using Microsoft Word

Provided administrative support by typing office documents

Provided excellent customer service by phone and in person

Organized filing system

Proficient in using office equipment (fax, photocopier, multi-line phone)

Processed accounts receivables/payables

RELATED WORK EXPERIENCE

Office Assistant – Career Development Office

Stark State College, North Canton, Ohio February 2010 - Present

Assistant Manager

Jones Motor Car Shop, Canton, Ohio November 2010 - Present

Sales/Customer Service/General Laborer

Best Plant, Canton, Ohio March 2008 - November 2010

COMMUNITY/CAMPUS INVOLVEMENT

B.L.A.S.T. (Business Leaders at Stark State College), President, 2012

Domestic Violence Project – Miles of Quarters Committee, Spring 2011 and Spring 2012

Student Government Treasurer, 2011 – 2012

Spring Fling Committee, Spring 2012

Canton Forum Student Representative, 2012

Ohio Campus Compact, Spring 2012



Elizabeth M. Gordon 123 Anywhere Road Canton, OH 44718

330.234.5678 [email protected]

OBJECTIVE To obtain a position as a medical transcriptionist

EDUCATION Stark State College, North Canton, Ohio Certificate in Medical Transcription, August 2012

GPA 3.5

Dean's List: Fall 2011, Spring 2012 COURSE WORK IN MAJOR

Medical Terminology

Principles of Human Structure and Function

Transcription/Terminology (3 semesters)

Pathophysiology

Pharmacology

English Composition Medical Transcription Practicum, 36 hours, Hospital Medical Center, Summer 2012 Transcribed the following types of records

History and physicals

Consultations

Discharge summaries SKILLS

Proficient in Microsoft Word

Effective use of reference materials

Familiar with Medical Terminology

Experienced using Microsoft Excel, Access

WORK EXPERIENCE Frank Avenue Medical Clinic, Canton, Ohio January 2010 – Present Receptionist

Answer multi-line phone

Type correspondence using Microsoft Word

Greet and schedule patients in courteous, professional manner

Trouble shoot computer problem


JENNIFER M. JONES 123 Zoron Street NW

XYZ, OH 44000

330.987.6543

[email protected]

OBJECTIVE

To obtain a position as a registered nurse providing skilled, nonjudgmental care

EDUCATION


Associate of Applied Science in Nursing, May 2012

Dean’s List: Fall 2010, Spring 2011, Fall 2011, Spring 2012

Member of Phi Theta Kappa Honorary Society

Canton City Schools Practical Nurse Program, Canton, Ohio

Diploma, 2009

CLINICAL EXPERIENCE

168 hours preceptorship experience at Care Hospital, Canton, Ohio, Emergency Department

Local Community Hospital: Med/Surg

Special Community Hospital: Med/Surg

St. Mary’s Medical Center: Med/Surg

Mercy Children’s Hospital: Pediatrics

Choices City Hospital: Maternity

Select Specialty at XYZ City Hospital: ICU/Ventilation Care Unit

CERTIFICATIONS

CPR/BLS Certification/License(s) (expires 2015)

RN – Ohio Board of Nursing

WORK EXPERIENCE

Select Specialty Hospital, Canton, Ohio

Staff Licensed Practical Nurse November 2008 - Present

Administered medications, completed documentation

Wound and tracheostomy care of ventilator patients

Cardiac monitoring, enteral feedings

Collaborated with interdisciplinary team

Alabaster Women’s Clinic, Canton, Ohio

Staff Licensed Practical Nurse December 2006 – November 2008

Scheduled surgical procedures with local hospitals

Assisted with minor outpatient procedures

Completed client intake/health history documentation



MARAGARET A. SMITH 123 Anywhere Street Akron, OH 44646

(330) 123.5678

[email protected]

OBJECTIVE

Seeking entry-level physical therapist assistant position in outpatient orthopedic setting providing challenge,

growth, and a team approach to patient care

EDUCATION

Stark State College – North Canton, Ohio Associate of Applied Science in Physical Therapist Assistant Technology – May 2012

Dean’s List – Spring 2011, Fall 2011, Spring 2012

CLINICAL EDUCATION Anywhere Hospital - Canton, Ohio September 2011 - October 2011

Acute care hospital – case load emphasis: total joint replacements; cardiac surgery

Skills obtained:

Documentation – SOAP format

Patient & family education

Interdisciplinary team meeting

participation

Berg Balance Testing

Transfer/Gait training complex pts using

variety assistive devices

ICU bedside ROM Exercises

Presented staff in-service on CPM

PT 4 YOU – Canton, Ohio July 2011 – August 2011

Outpatient orthopedic facility – case load emphasis: back and industrial injuries; work conditioning

Skills obtained:

Documentation - PT DOCS

Cybex testing

Modalities: iontophoresis, e-stim for

pain/strengthening

McKenzie approach to spinal dysfunction

Functional Capacity Evaluations

Presented staff in-service on body mechanics

WORK EXPERIENCE

Activities Assistant Home Care Center – Massillon, Ohio January 2006 – Present

Organize, lead and promote interest in recreational activities such as arts, crafts, games

Ascertain and interpret residents’ interests, evaluate equipment and facilities

PROFESSIONAL ASSOCIATIONS

American Physical Therapy Association

COMMUNITY SERVICE

Vice President Student PTA Club

Habitat for Humanity, participated in building two homes, 2011, 2012

SPECIAL SKILLS

CPR certified, expires December 2009

Computer literate, proficient in Microsoft Word



OLIVIA M. SMITH 123 Anywhere Road Canton, Ohio 44718


OBJECTIVE To obtain a position as a medical laboratory technician with opportunities for continued education and advancement EDUCATION Stark State College, North Canton, Ohio Associate of Applied Science - Medical Laboratory Technology Anticipated Graduation Date: May 2012

GPA: 3.2

Dean's List: Fall 2011, Spring 2012

Served as secretary for Stark State's MLT organization, 2010 Directed Practice, XYZ Hospital, Canton, Ohio January 2012 - May 2012

Gained clinical experience by rotating through various departments (Microbiology, Chemistry, Serology, Hematology)

Duties: Quality Control Maintenance of Beckman CX7, Abbott 3500 Planting of microbiology cultures Drawing of blood

CERTIFICATIONS Scheduled to take National Certification Exam July 2012 Scheduled to take ASCP Certification Exam October 2012 WORK EXPERIENCE Bookkeeper, The Booker Company, Massillon, Ohio May 2009 - Present

Handle record keeping, accounts receivable, accounts payable and payroll

Create correspondence using Microsoft Word

Prepare cost analysis spreadsheet SKILLS

Coulter STKS

Coulter MAXM

Beckman CX7

Abbott AXSYM

Dade Dimension

Microsoft Word

Phlebotomy

Laboratory Safety


JOHN SMITH 2222 First Avenue Canton, OH 44708


OBJECTIVE To obtain a position as a web developer with a focus on database design and management EDUCATION Stark State College, North Canton, Ohio Associate of Applied Science in Web Design & Development May 2012

3.2 GPA

Dean’s List - Fall 2011, Spring 2012 RELATED COURSE WORK

Programming, Logic and Problem Solving Internet/Intranet Design and Development

Client Side Scripting Data Modeling & Data Base Design

Visual Basic Programming Flash Animation and Design

Web Design Windows Programming

Microsoft SQL Server Database Design and Implementation COMPUTER SKILLS

Microsoft Windows XP and 2003 Server Flash, Photoshop, Dreamweaver

Microsoft Word, Access, Excel, PowerPoint, Outlook HTML, XHTML, XML

CSS, Java Script, AJAX Visual Basic

ASP.NET PHP/My SQL

C# Java Technology

SQL Server

WORK EXPERIENCE Assistant, Jones Motorcycle Shop, Canton, Ohio June 2010 – Present

Assist manager with processing accounts receivable and accounts payable

Run errands and deal tactfully with customers

Open and close shop as needed Intern, Diversified Designs, Inc., Canton, Ohio June 2011 – August 2011

Met with clients to assess information required

Assisted with design and creation of web pages for several different companies HONORS AND ACTIVITIES Association of Information Technology Professionals (AITP) Spring 2010 – Present Peer tutor in calculus Spring 2011 – 2012


SUSAN M. JONES 123 Anywhere Street

Akron, OH 44646 (330) 234.5678

[email protected]

OBJECTIVE Seeking an entry-level position as an occupational therapy assistant

EDUCATION Stark State College, North Canton, Ohio Associate of Applied Science in Occupational Therapy Assistant Technology – May 2012

Dean’s List – Fall 2011, Spring 2012

CLINICAL EXPERIENCE Fieldwork Level 2 Wadsworth Rittman Hospital, Wadsworth, Ohio October 2011– December 2011 Acute care physical disabilities Skills obtained:

Documentation

Discharge summaries

Family instruction

Patient education

Participated in interdisplinary team meetings

ADL retraining

Homemaking coordinator

ROM Exercises

UE strengthening

Heartland Behavioral Health, Canton, Ohio August 2011 – October 2011 Psychosocial Skills obtained:

Implemented programs for youth with behavioral issues

Participated in team meetings

Led group sessions in life management

Job coaching or work hardening programs

WORK EXPERIENCE Nurse’s Aide St. Rita Care Center, Massillon, Ohio January 2009 – Present

Provide direct patient care

Observe patient’s condition and report concerns to professional staff

Assist patient with walking and moving in and out of bed


Susan Jones Page 2

ACTIVITIES Member, SOTA Club

Member, OOTA

Volunteer Massillon Hospital, October 2009 – Present

SPECIAL SKILLS Basic splinting, basic skills

CPR certified

Word processing


MICHAEL E. JONES 123 Center Street

Anywhere, OH 44600

330.123.4567

[email protected]

OBJECTIVE

To obtain a drafting/design position in a manufacturing environment

EDUCATION

Stark State College - North Canton, Ohio

Associate of Applied Science in Design Engineering Technology May 2012

Dean’s List - Fall 2011, Spring 2012

GPA: 3.8

Phi Theta Kappa (National Honor Society)

COURSE WORK IN MAJOR

AutoCAD

Physics

Geometry

ProEngineer

Working Drawings

Manufacturing Processes

G D & T

Calculus

Trigonometry/Algebra

WORK EXPERIENCE

Engineering Intern September 2011 - Present Steel Specialists, Inc. - Canton, Ohio

Detail AutoCAD drawings

Assist in structural steel handling equipment design

Update drawings showing revised engineering

Create bills of material

Quality Assurance Supervisor

Steel Foundry, Inc. - Canton, Ohio January 2008 – August 2011

Supervised quality team

Created technical inspection reports on experimental castings before production using

Coordinate Measuring Machine (CMM)

Programmed CMM in quality department

Analyzed data

SKILLS

AutoCAD

Pro/E

Proficient in MS

Word, PowerPoint

Experienced with MS Excel

Internet Explorer

Outlook

Able to visualize and sketch in 3-D

Mechanically inclined



ELIZABETH M. SMITH

123 Anywhere Road

Canton, OH 44718

330.123.4567

[email protected]

OBJECTIVE

To obtain a position as an environmental technician with opportunities in regulations,

compliance and safety

EDUCATION


Associate of Applied Science, Environmental Technology, May 2012

GPA 3.4

Served as President of Stark State's student environmental organization

Student guide for Envirofest 2011 Seminar

TECHNICAL COURSE WORK

Regulations/Compliance (two semesters)

Hazardous material handling and waste minimization

Air sampling, analysis and control

Water sampling, analysis and control

Basic geology/hydrology

Environmental systems

Solid and hazardous waste sampling, analysis and management

LICENSURE

Certified OSHA - 40 hour HAZWOPER, May 2012

WORK EXPERIENCE

Bookkeeper, The Booker Company, Massillon, Ohio March 2007 - Present


Coordinate all bookkeeping activities with accountant

Reorganized bookkeeping system that saved thousands of dollars in late

charges

Developed financial system that helped firm pass state audit with ease

SKILLS

Proficient using Microsoft Word

Functional with Microsoft Excel

Familiar with OSHA, SARA, NEPA and other regulations

CPR certified, expires December 2010



SHERRY L. JONES 123 Teacher Drive Canton, OH 44718

(330) 234.5678

[email protected]

OBJECTIVE To secure full time employment in an early childhood education environment as a

pre-kindergarten teacher or teacher’s assistant

EDUCATION

Stark State College – North Canton, Ohio Associate of Applied Science in Early Childhood Education May 2012

Dean’s List: Fall 2010, Spring 2012

Member Kappa Delta Pi (International Honor Society in Education)

Pre-Kindergarten Associate license

EMPLOYMENT Student Teacher January 2012 – May 2012

Ohio Montessori School – Massillon, Ohio

Planned and prepared lessons and activities

Promoted child cleanup

Administered lessons to students

Medical Transcriptionist September 2010 - January 2012

City Hospital – Massillon, Ohio

Transcribed outpatient hospital dictation using Microsoft Word

SKILLS Word processing (Microsoft Word)

Windows 7

Medical terminology

VOLUNTEER

EXPERIENCE Teachers’ Assistant September 2008 – January 2010

Massillon Kindergarten Center – Massillon, Ohio

Assisted with class activities

Presenter September 2009

Head Start – Massillon, Ohio

Coordinated a workshop on preschool literacy for District Training Day

Active participant in XYZ School PTA program



AMANDA WOLF 123 Anywhere Street

Canton, OH 44709

330.123.4567

[email protected]

OBJECTIVE

To obtain a position in marketing or communications applying my interpersonal, writing and time management skills

EDUCATION

Stark State College, North Canton, OH Associate of Applied Business in Business Management Technology, May 2012

GPA 3.8

Member of Phi Theta Kappa Honor Society

DePaul University, Chicago, IL

Bachelor of Arts in English, June 2010

GPA 3.4

COURSE WORK

Research and Writing

Digital Culture

Technical Writing

Editing

EXPERIENCE Stark State College, North Canton, OH January 2010 – May 2012

Financial Aid Student Worker

Assisted students on financial aid issues

CNA Insurance Company, Chicago, IL July 2008 – December 2010

Marketing Support Clerk

Conducted an average of 50-75 telephone interviews per week with customers from target markets

Collected and analyzed quantitative and qualitative research data using internet databases, and prescribed

interviewing techniques

Drafted marketing materials to be included in new publications

McDermott, Will & Emery Law Firm, Chicago, IL May 2007 – June 2008

Receptionist

Directed incoming calls on a 40-line switchboard

Greeted clients and instructed them to fill out appropriate paperwork

Organized all aspects of a luncheon for the law firm’s attorneys and their clients

Created and maintained an electronic filing system, enabling users to access scanned documents remotely

ACTIVITIES

President, Stark State College Student Government August 2011 – May 2012 DePaul Marketing Club Member, Special Events January 2009 –May 2010

DePaul Alpha Kappa Alpha Sorority, Member August 2009 – May 2010

SKILLS Proficient in Windows, Word, Excel, Outlook

Functional in PowerPoint



Craig Smith 123 Westview Drive N.W.

City, State Zip Code Hone Phone: xxx-xxx-xxxx

[email protected]

OBJECTIVE To obtain a full time position as a petroleum pipeline technician in the petroleum industry.

EDUCATION Stark State College, North Canton, Ohio Associate of Applied Science in Petroleum Pipeline Technician May 2016 Petroleum Pipeline Technician – One-Year Certificate May 2016

SKILLS AND COMPETENCIES Proficient in SCADA applications Familiar with Corrosion assessment

Understand FloBoss Meter Operations Can Measure Pipeline Pressure

Ladder logic Ladder logic Familiar with Cathodic protection

Very Responsible Self-motivated

Team work Adaptable to changing technology

RELATED COURSES Mechanical Drive Components

Gas Compression and Flow Dynamics

Electrical Circuits and Devices

Introduction to SCADA

Corrosion Basics

Petroleum Instrumentation

Basic Pipeline Operations

Basic Pumps

WORK EXPERIENCE Intern, Architects Plus, Canton, Ohio June 2011 – Present Cashier, The Superlicious Pizza Shop, Canton, Ohio May 2009 - Present Student Assistant, XYZ High School, Canton, Ohio September 2008 – May 2010


JANE R. JONES 123 Ventura Street

Wonderful, OH 44000 330.123.4567 [email protected]

OBJECTIVE To obtain a position as a dental assistant EDUCATION Stark State College, North Canton, Ohio Associate of Science, Dental Assisting November 2012 Key Topics

Dental sciences

Dental materials

Dental radiography

Chair side procedures

Dental office management

Preventative dentistry CERTIFICATION Eligible for testing as a Dental Assistant Radiographer and Ohio Certified Dental Assistant SKILLS

Computer literate Medical terminology Familiar with dental equipment such as Sterilization techniques Commitment to quality Customer service oriented Good communication skills

EMPLOYMENT Activities Assistant Adult Day Care Center, Massillon, OH January 2010 – August 2012

Planned and prepared daily activities Assisted clients in carrying out activities Completed required administrative paperwork Coordinated with local area referral contacts

Dietary Aide City Hospital, Massillon, OH September 2008– January 2010

Provided concerned, helpful assistance to patients Served meals in a professional and timely manner

VOLUNTEER EXPERIENCE March of Dimes Volunteer, 2008 to present Student Association of Dental Assistants, Member


CAROLE SMITH 123 Highway Drive

Canton, OH 44718 330.000.0000

[email protected]

OBJECTIVE To obtain a position as a pharmacy technician

EDUCATION Stark State College – North Canton, OH Completed Pharmacy Technician Training Program, May 2012 Key Topics

Medical terminology, reading and interpreting prescriptions

Generic and brand names of drugs

Dosage calculations and dose conversions

Dispensing of prescriptions, unit doses and inventory control

8 hours clinical experience

SKILLS

Computer literate

Medical terminology

Familiar with pharmacy equipment, such as scales and pill counters

Customer service oriented

Commitment to accuracy

Good communication skills

EMPLOYMENT Activities Assistant, Adult Day Care Center, Massillon, OH January 2010 - Present

Planned and prepared daily activities

Assisted clients in carrying out activities

Completed required administrative paperwork

Coordinated with local area referral contacts

Medical Transcription, City Hospital, Massillon, OH September 2006 – January 2010


Assembled charts

Dietary Aide, City Hospital, Massillon, OH September 2004 - September 2006

Provided concerned, helpful assistance to patients

Served meals in a professional and timely manner

VOLUNTEER EXPERIENCE March of Dimes Volunteer, 2005-2010

Hall of Fame Festival, 2006


CAROLE EDWARDS 123 Highway Drive

Canton, OH 44718

330.000.0000

[email protected]

OBJECTIVE

To obtain a position as a veterinary assistant

EDUCATION

Stark State College – North Canton, OH

Completed Veterinary Assistant Training Program, May 2012

Key Topics

Animal restraint and control

Patient care

Inoculation procedures

Basic Laboratory skills

Assisting in surgery

Front desk operations

Eight hours clinical experience in animal hospital

SKILLS

Computer Literate

Basic office procedures

Familiar with veterinary surgical and laboratory test equipment

Customer service oriented

Commitment to accuracy

Good communication skills

EMPLOYMENT

Activities Assistant – Adult Care Center, Massillon, OH January 2008 – Present

Planned and prepared daily activities

Assisted clients in carrying out activities

Completed required administrative paperwork

Coordinated with local area referral contacts

Medical Transcription – City Hospital, Massillon, OH September 2004 – January 2008


Assembled charts

Dietary Aide – City Hospital, Massillon, OH September 2001 – September 2004



VOLUNTEER EXPERIENCE

March of Dimes Volunteer, 2006-2008

Hall of Fame Festival, 2012



Victor Fleming 1298 Cleveland Avenue N.W.

Uniontown, OH 44978 987. 654.0123

[email protected]

OBJECTIVE To obtain a position in the video production industry

EDUCATION Stark State College, North Canton, Ohio Associate of Applied Science in Digital Video Media Technology May 2013


COURSE WORK IN MAJOR

Advanced Video Production

Internet/Intranet Design and Development

Visual Basic Programming

Flash Animation and Design

Development

Lighting and Cinematography

3D Graphics Modeling

Graphic Arts Design

Advanced Video Editing

Compositing

Authoring and Video Compression

Digital Photography

SKILLS

Adobe Photo Shop

Adobe After effects

Adobe Premier Pro

Adobe Encore

Sony Sound booth

Celtx

3D SMas

Blender

Microsoft Word

Microsoft Access

Microsoft Excel

Microsoft PowerPoint

EQUIPMENT Cameras: JVC GY-HD250, JVC GY-HD700U, Canon XH A1, Panasonic HD AG-HVX 200A, Panasonic SD AG-DVC60, Sony PMWEX1 Lighting: Lowel Pro-lights, Lowel Tota Lights, Altman 650L-Hm Fresnal lights, Anton Bauer UL2-20 Ultralight on Camera Light Tripods: Libec & Manfrotto tripods Adapters: Letus 35 Adapter for Sony EX1 Specialized equipment: Dollies and Glidecam

WORK EXPERIENCE Dave & Busters, Cleveland, OH Manager September 2009-Present

Oversee day-to-day operations of the establishment

Evaluate and assess employees/job reviews

Daily financial transactions

HONORS & ACTIVITIES Spartan Media Awards Canton Film Festival Member IMDB


JANET L. SMITH 123 Anywhere Drive N.W.

Massillon, OH 44646 330.000.0000

[email protected]

OBJECTIVE To obtain a dental hygiene position in a team environment contributing to the success of the practice.

EDUCATION Stark State College – North Canton, Ohio Associate of Applied Science in Dental Hygiene May 2012

Deans List Fall and Spring 2011

License Exam April 2012

GPA 3.5

Dental Hygiene Coursework Completed three (3) hours observation in a periodontal office (Dr. Smith – Canton, OH)

Participated in community health presentation at the Oriana House

Participated in “Give Kids a Smile” event

Supervised hands-on experience in the Stark State Dental Hygiene Clinic Dental Institute – Cuyahoga Falls, Ohio May 2005 Diploma in Dental Assisting

WORK EXPERIENCE Dental Assistant, John Jones, DDS, Canton, Ohio May 2009 – May 2015

Performed four-handed dentistry

Ordered and organized supplies

OSHA Manager

Delivery Driver, Pizza Plus, Canton, Ohio May 2006 – May 2012

PROFESSIONAL ORGANIZATIONS Student American Dental Hygiene Association (SADHA), Secretary Represented SADHA at Ohio Dental Association annual meeting Organized community projects



JOAN M. SMITH 123 Smith Avenue

Anywhere, Ohio 44600 330.000.0000

[email protected] Email: [email protected]

OBJECTIVE To obtain an entry-level position in financial services using my customer service and sales skills to assist customers in making the right financial planning choices EDUCATION Stark State College, North Canton, Ohio Associates of Applied Business in Financial Services Technology and Business Management -Finance Major Anticipated Graduation Date: May, 2018

GPA: 3.8 Course Work in Major

Business Finance

Investments & Securities

Financial Accounting

Principles of Marketing COMPUTER SKILLS

Proficient using Microsoft Word, Excel, PowerPoint

Experienced with Adobe Photoshop

Familiar with Adobe Elements EMPLOYMENT Local Lending Bank, North Canton, Ohio March 2011 – present Customer Service Representative

Assisted customers with financial transactions

Confirmed balances and answered questions

Opened new accounts

Discount Dollar Store, North Canton, Ohio January 2005 – March 2011 Department Head – Stock Department

Maintained inventory

Displayed merchandise in strategic locations

Served customers in positive, friendly manner

Recognized for outstanding job performance

Recommended for promotion



Isabella M. Smith 123 Anywhere Road Canton, Ohio 44718

330-123-4567 [email protected]

OBJECTIVE To obtain a position as a health information technician EDUCATION Stark State College, North Canton, Ohio Associate of Applied Science, Health Information Technology May 2012

CAAHEP accredited

GPA: 3.2


Served as secretary for Stark State’s student health information technology organization Health Information Externship, 160 hours, Mercy Medical Center January 2012 – May 2012

Assisted in analysis of medical records

Collected structure data

Assisted with coding of diseases using ICD-9

Assisted in quality improvement activities CERTIFICATION Scheduled to take AHIMA National Certification Exam June 2012 SKILLS

Experienced with Microsoft Word

Excellent in CPT/ICD-9 Coding

Skilled in Medical Terminology WORK EXPERIENCE Bookkeeper, The Booker Company, Massillon, Ohio May 2008 - Present


Dietary Aide, City Hospital, Massillon, Ohio April 2006 - April 2008

Provided concerned, helpful assistance to patients when needed




ANTHONY M. JONES 2222 First Avenue Canton, OH 44708


OBJECTIVE To obtain a position as a multimedia designer with the opportunity to create audio/video productions, interactive Web sites and multimedia CD’s EDUCATION Stark State College, North Canton, OH Associate of Applied Science in Interactive Media Technology May 2012

GPA: 3.2

Dean’s List: Fall 2011, Spring 2012 RELATED COURSE WORK AND COMPUTER SKILLS

Visual C/C++

Java

Visual Basic 6.0

HTML

Microsoft Access/SQL

Adobe Illustrator, Photoshop

Macromedia Flash MX

Dreamweaver

Microsoft Office

ASP/VB

3D Graphics and Animation

PC Maintenance

Basic LAN and WAN Network Setup

EMPLOYMENT Store Assistant, Jones Motorcycle Shop, Canton, OH June 2011 – Present

Assist manager with processing accounts receivable and accounts payable

Run errands and deal tactfully with customers

Open and close shop as needed Intern, Diversified Designs, Inc., Canton, OH June 2012 – August 2012

Met with clients to assess information required

Assisted with design and creation of web pages for several different companies HONORS AND ACTIVITIES Association of Information Technology Professionals (AITP) Spring 2011 – Present Peer tutor in calculus Spring 2012


JENNIFER M. SMITH 123 Anywhere Road Canton, Ohio 44718


OBJECTIVE To obtain a position as a medical assistant Special area of interest: clinical

EDUCATION Stark State College, North Canton, Ohio

Associate of Applied Science, Medical Assisting Technology May 2012

Completed advanced phlebotomy and ophthalmology electives

CAAHEP accredited

GPA 3.2

Dean's List Fall 2009, Spring 2012

Served as secretary for Stark State's student medical assisting organization

Medical Assistant Externship, 160 hours, Drs. Jones & Jones Jan 2012 – May 2012

Worked as receptionist scheduling patient appointments

Arranged patient and doctor referrals

Posted charges, insurance and personal payments

Filed insurance and Workers’ Compensation claims

Roomed patients and prepared charts for the doctor

Assisted with physical exam and measured vital signs

CERTIFICATION Scheduled to take AAMA National Certification Exam June 2012

SKILLS

Microsoft Word

Telephone Triage

CPT/ICD-9 Coding

Medical Terminology

Med iSOFT Medical Accounting

Venipuncture

Medication Administration

Diagnostic Testing

WORK EXPERIENCE Bookkeeper, The Booker Company, Massillon, Ohio May 2007 - Present


Access computerized information to answer general question


JANE R. SMITH 123 Rolling Drive NW

Smith, OH 44000 330.234.5678

[email protected]

OBJECTIVE To obtain a position as a medical coder, using my education and skills to contribute to the success of my employer EDUCATION Stark State College, North Canton, Ohio Medical Coding Certificate Program - One-Year Certificate July 2012 Key Topics

Medical Terminology

Principles of Human Structure and Function

Pathophysiology

Pharmacology

ICD-9-CM, CPT-4, DRGs, APCs and other third party reimbursement methodologies

Thorough understanding of the content of the medical record, legal and ethical issues and information systems

X# hours supervised coding experience at XYZ Hospital

CERTIFICATION Eligible to sit for CCA exam, (Certified Coding Associate) SKILLS

Microsoft Word, Microsoft Excel, Microsoft PowerPoint

Detail oriented, committed to quality EMPLOYMENT Activities Assistant Adult Day Care Center, Massillon, OH January 2009- Present

Plan and prepare daily activities

Complete required administrative paperwork

Coordinate with local area referral contacts Dietary Aide September 2006 - January 2010 City Hospital, Massillon, OH


Served meals in a professional and timely manner VOLUNTEER EXPERIENCE March of Dimes Volunteer, 2005 Student Government Participant, 2011


GAVEN ANDREWS 123 10TH Street N.E City, State Zip Code


OBJECTIVE Experienced staff accountant looking to obtain a challenging position in the field of accounting or business management utilizing my education, experience and skills EDUCATION Stark State College, North Canton, Ohio Associate of Applied Business in Accounting Technology May 2010 SUMMARY OF SKILLS AND QUALIFICATIONS

Over X# years as a staff accountant

Processed and managed accounts payable records for ________ using _______

Processed payroll for x# employees, using ________ software

Proficient in Mas90, QuickBooks, DacEasy, Microsoft Word, Excel

Work to maintain 100% accuracy RELATED WORK EXPERIENCE Subcontractor IPM Sales, Canton, Ohio September 2016 – December 2016

Updated accounts payable records

Insured that invoices and payments to vendors were correct in the accounting system Staff Accountant for CPA firm Spherion, Canton, Ohio July 2016 – August 2016

Processed payroll and performed accounting duties for clients

Performed accounting duties for clients and updated account records Staff Accountant for Bank Spherion, Canton, Ohio September 2015 – June 2016

Coded, prepared and paid vendors for all branches in Ohio after manager approval

Paid employee reimbursement expense reports

Assisted CFO with various bank account reconciliations Assistant to the Executive Director September 2014 – August 2015 Habitat for Humanity of Massillon, Massillon, Ohio

Managed all fiscal activity and performed all other administrative functions


Gaven Andrews Page 2

Property Manager Victory Economic Development Corporation , Canton, Ohio April 2013 – August 2014

Performed accounting duties

Collected rent, paid bills, contacted service work for repairs

Met with prospective tenants to show vacant units

Accounting Clerk Martin Pallet Inc., Massillon, Ohio January 2006 – August 2012

Processed accounts receivable and payables, payroll and produced related tax reports and returns

Promoted to controller with duties including overseeing all accounting functions


JENNIFER M. SMITH 123 Anywhere Road Cell: 330.123.4567 Canton, Ohio 44718 Email: [email protected]

_________________________________________________________________________________

CAREER SUMMARY Respiratory therapist with sound understanding of the respiratory system and principles of respiratory therapy care. Possesses a solid knowledge of the provision of age specific respiratory care to people from neonatal to elderly populations. Strong understanding of HIPAA rules regarding patient confidentiality and a passion for helping people. Great team member willing to learn and accept direction from medical staff. EDUCATION Stark State College, North Canton, Ohio Associate of Applied Science, Respiratory Care May 2016

GPA 3.2

Dean's List: Fall 2014, Spring 2015

Stark State's Respiratory Therapy Club, Secretary, 2014-2016

Clinical Experience, 160 hours, Drs. Jones & Jones January 2015 – May 2015

Worked as a student respiratory therapist in a temporary position while a therapist was on leave.

Evaluated and assessed patient respiratory health under the supervision of a respiratory therapist.

Designed respiratory treatment programs

Maintained patient confidentiality.

Had hands-on learning of providing respiratory therapy to people of all ages.

CERTIFICATION Scheduled to take National Board of Respiratory Certification NBRC June 2016

SKILLS Plan development Therapy documentation Care verification Breathing exercises Bag/mask ventilation Intubation assistance Disinfection protocols Suction techniques Artificial airways Arterial blood gas sampling Flow volume interpretation Advanced ventilator modalities WORK EXPERIENCE Bookkeeper, The Booker Company, Massillon, Ohio May 2005 - Present


Access computerized information to answer general questions


KELLY R. JONES 123 Main Street, Apt. 101

Cleveland, OH 44301 202. 555.1234

[email protected]

OBJECTIVE To obtain a Human resources representative position in the Cleveland area

EDUCATION Stark State College, North Canton, Ohio Associate of Applied Business, Human Resources May 2016

Dean’s List: Spring 2014

COURSE WORK IN MAJOR Human Recourses Management Labor Relations

Personnel Law I & II Corporate Communications Management Theory Human Relations Industrial Psychology Union-Management Relations

WORK EXPERIENCE Human Resources Internship JP Morgan Chase, Columbus, Ohio June 2015-August 2015

Supported corporate recruiting for retail banking operations in Columbus, Cleveland, Dayton, and Akron

Responsible for developing position requisitions based upon manager requests and developing a sourcing plan

Developed advertising program and conducted first-level interviews to screen for appropriate job candidates

Refined Internet sourcing strategy, including developing automated posting of jobs at corporate Web site as well as other commercial job sites

Office Assistant First Commercial Credit Union, Anytown, Ohio May 2014-August 2014 - May 2013-August 2014

Responsible for processing of monthly statements and balance inquiries

Developed formal system for employee file documentation

Wrote internal management guidelines for employee disciplinary policy

ACTIVITIES Vice President, SHRM, Student Chapter, 2015-2016

Member, SHRM, Student Chapter, 2013-2016

Member of varsity volleyball team, 2014-2016


MICHAEL J. STARSKEY 2391 Main Street

North Canton, OH 44720 330. 234.5678

[email protected]

OBJECTIVE To obtain a full time or part time, commissioned, law enforcement opportunity.

EDUCATION Stark State College, North Canton, Ohio Police Science – One -Year Certificate, May 2013

Scheduled to take the Ohio Peace Officer Training Commission on May 22, 2013

CERTIFICATIONS Defensive Driving

Firearms

CPR for Professional Rescuers

First Aid

Hazmat Awareness

SKILLS Provide for public safety by maintaining order, responding to emergencies, protecting people and

property, enforcing motor vehicle and criminal laws, and promoting good community relations.

Record facts to prepare reports that document incidents and activities.

Monitor, note, report, and investigate suspicious persons and situations, safety hazards, and unusual or illegal activity in patrol area.

Identify, pursue, and arrest suspects and perpetrators of criminal acts.

Patrol specific area on foot or motorized conveyance, responding promptly to calls for assistance.

Review facts of incidents to determine if criminal act or stature violations were involved.

Render aid to accident victims and other persons requiring first aid for physical injuries.

Investigate traffic accidents and other accidents to determine causes and to determine if a crime has been committed.

Testify in court to present evidence or act as witness in traffic and criminal cases.

Photograph or draw diagrams of crime or accident scenes and interview principles and eyewitnesses.

EMPLOYMENT Security Guard, XYZ Security, Canton, OH April 2010-Present Private Security, Grange Personal Protection, Kent, OH May 2008-March 2010 Guide, Movies & More, North Canton, OH July 2006-April 2008

MILITARY Ohio Army National Guard, 2003

VOLUNTEER/COMMUNITY INVOLVEMENT Kids College-Finger Printing, 2005 Jackson Belden Chamber of Commerce Food Fest & Fireworks-Security, 2005, 2006


JOHN P. SMITH 6200 Frank Avenue N.W. North Canton, OH 44720

330. 494.6170 [email protected]

CAREER SUMMARY To begin my career in the oil and gas industry, utilizing my previous mechanical, physical, and extensive logistic experiences. Gaining the opportunity to apply the education and knowledge within the upstream, midstream, and downstream activities while also including the service and supply side of the industry.

EDUCATION Stark State College, North Canton, Ohio Pursuing an Associate of Applied Science in Petroleum Technology May 2016 CERTIFICATIONS IADC Rig Pass Defensive Driving Basic Rigging Aerial Work Platform Basic First Aid/CPR Rough Terrain Forklift

SKILLS

Keep pipe deck and main deck areas clean and tidy

Unscrew or tighten pipes, casing, tubing, and pump rods, using hand and power wrenches and tongs

Walk flow lines to locate leaks, using truck winches and motorized lifts, or by hand

Bolt together pump and engine parts

Guide cranes to move loads about decks

Supply equipment to rig floors as requested, and provide assistance to roughnecks

Dismantle and repair oil field machinery, boilers, and steam engine parts, using hand tools and power tools

Clean up spilled oil by bailing it into barrels

Dig drainage ditches around wells and storage tanks

WORK EXPERIENCE Delivery Driver, H & H Auto Parts, Canton, OH January 2012- January 2014 Counter Sales, Hall’s Courier Service, Uniontown, OH February 2008-December 2011

MILITARY United States of America-Air Force, Master Sgt. January 2009-Present Computer Operator/Database Manager

VOLUNTEER/COMMUNITY INVOLVEMENT Pro Football Hall of Fame-Grand Parade, August 2013 XYZ Parent’s Group, September 2012-June 2012


MICHAEL T. LEWIS 123 Highway Road Canton, OH 44718

330. 123.5467 [email protected]

OBJECTIVE To obtain a position as an automotive technician, service advisor or fleet maintenance technician

EDUCATION Stark State College, North Canton, Ohio Associate of Applied Science in Automotive Technology Anticipated Graduation Date: May 2017

GPA: 3.6


COURSE WORK IN MAJOR Automotive Service Skills Engine Systems Performance Diagnosis Automotive Systems and Engine Applications Advanced Automotive Electronics Engine Diagnosis and Major Service Computerized Vehicle Control Vehicle Chassis Systems Automotive Drivetrain I & II Automotive Electrical and Accessory Systems Automotive Diagnosis Applications Automotive HVAC Systems Alternative Fuels and Advanced Fuel and Emissions Management Systems Automotive Systems

CERTIFICATIONS ASE Certified: Auto Maintenance and Light Repair Certification Truck Equipment Certification Automobile Service Consultant Certification

WORK EXPERIENCE Counter Sales, All Parts, Canton, Ohio June 2012 - Present

Assist customers with purchases

Deliver parts to dealerships/garages

Answer questions and research needs

COMPUTER SKILLS Efficient in Microsoft Word

Familiar with Microsoft Excel


SAMPLE CHRONOLOGICAL RESUME

Connie Communicator 3333 Main Street

Canton, OH 44711 330. 555.1234

[email protected]

QUALIFICATIONS SUMMARY

Experienced communications professional with excellent relationship-building skills. Excellent track

record for meeting and exceeding goals and objectives. Solid project management skills.

EDUCATION University of Michigan, Ann Arbor, Michigan Bachelor of Science, Applied Communications May 2004

Magna Cum Laude Stark State College, North Canton, Ohio Associate of Arts in Communication December 2002

GPA: 3.8

President’s List: Fall 2000, Spring 2001

Dean’s List: Spring 1998, Fall 1999

WORK EXPERIENCE Communications Specialist, Communicate R Us, Ann Arbor, Michigan June 2007- Present

Write and edit copy for internal and external communication pieces

Develop brochures and other customer reference materials

Coordinate the distribution of materials with vendors and internal/external operations

Consult on development and implementation of communication strategies

Assisted with development of a comprehensive benefits communication package

Created design for an Office of Communications website, which averaged 400 hits during the

first of quarter of release.

Account Executive, Peterson Public Relations, Cleveland, OH February 2005-May 2007

Coordinated public relations activities and news conferences

Wrote press releases

Coordinated a major fundraising event which totaled approximately 500 guests in attendance

and yielded $350, 000 in proceeds

Increased overall account revenues by 10%

Developed, designed and implemented an automated customer feedback process, which

reduced administrative overhead costs by 30%


THE JOB SEARCH

Looking for a position is a full time job in itself. You cannot be satisfied with just

registering with the Career Development Office on-line job board. That should be

only one part of the overall search. Some additional sources of job opportunities

are listed below.

Stark State College On-Line Job Board - Students are eligible to upload resumes on the College

Central Network - www.collegecentral.com/starkstate

Newspapers - Check the classified/help wanted sections of newspapers from the geographic areas

of your choice. Sunday editions usually contain the most comprehensive listings.

Government Employment Services - Agencies such as The Ohio Means Jobs and the United States

Federal Government can supply job listings from around the state and nation.

Personal Contacts - Do not underestimate the importance of your own "connections." Check with

friends and relatives regarding possible openings within their places of employment. Contact Stark

State College graduates from your technology who are currently employed in the field.

Fee Employment Agencies - These agencies assist applicants in their job search on a fee basis. In

some cases, the fee is paid by the applicant; in others, it may be paid by the employer. Be sure to

understand your obligation when you deal with them. Try to get references from someone you know

who has had dealings with the agency you select.

Job Choices Publication - You will find these publications on our Career Development web page,

under Career Planning and Employment Links.

Occupational Outlook Handbook (OOH) - This government publication contains a wealth of

information regarding the employment outlook, expected earnings, etc., on a broad range of careers.

Go to: www.bls.gov/ooh

Temporary Employment Agencies - Many employers hire through temporary agencies. These

positions often lead to a full-time, permanent job and give you access to internal job openings within

the company. Contact SSC Career Development office for a list of temporary agencies in the area.

Employer Contact Information – Contact the Career Development office which may be able to

assist you with obtaining employer contact information.

SSC and Other Faculty - Your teachers, those who know you best, are a good source of job leads.

They have many contacts within the business community. Make sure those faculty members that

you know well are aware you are in the job market and have a copy of your resume.

THE INTERNET - There are scores of employment services on the Internet. These services list

available jobs and resumes of available workers. The Internet is also a good source for researching

companies, and has a myriad of information on every aspect of the job search. Contact the Career

Development office for additional information. *

SSC Career Development Web Page - There are a number of web-based career planning and

employment links.

*ONE NOTE OF CAUTION! If you decide to submit your resume to an employer and/or a job search

service on the Internet, remember there is NO way to guarantee confidentiality of the information. In other

words, "IF YOU DON'T WANT THE WORLD TO KNOW, DON'T PUT IT ON THE INTERNET."

http://www.collegecentral.com/starkstate

http://www.bls.gov/ooh

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwj-u9WOqdDMAhVrw4MKHfwxCaoQjRwIBw&url=http://www.clipartpanda.com/categories/magnifying-glass-science-clipart&bvm=bv.121421273,d.amc&psig=AFQjCNFiGhlvf6XOzMcLoNvrnU5h5dKJMQ&ust=1462997558807115


TIPS FOR FILLING OUT EMPLOYMENT APPLICATIONS

During your job search and despite your quality resume, many employers will ask you to complete an application

form. It provides them with additional information about you, so USE IT TO YOUR ADVANTAGE!

* neatness *thoroughness *correct spelling

By demonstrating all of the above, you can prove you are organized, capable, thoughtful, responsible, honest and

careful -- excellent qualities of a prospective employee.

1. Read the application completely before filling it in. This avoids errors that need to be scratched out or erased.

2. Unless told otherwise by the employer, use a black ink pen.

3. Print all information unless it says to write.

4. Put something in every section of the application. If the item does not apply to you, put "N/A" (for not

applicable) or draw a line through it. Never leave any part of an application blank because the employer may

think you overlooked it.

5. The following is a list of information usually required for an application. Have this information written down

and take it with you to the employer for your convenience and accuracy in completing an application.

A. Your social security number

B. Phone number(s) - include home, cell and work, complete with area code

C. List of current and previous jobs

Employers' name(s), complete address and phone number

Dates you began work and when you left (usually month and year)

Reason for leaving a job (be honest, try to be positive)

Full name of supervisor and his/her title

Your job title or position

A brief description of job duties, activities, or responsibilities

D. Education

College(s) or training program(s)

Name and address of institution(s)

Area of study

Type of degree and date of graduation

High School (same as above)

E. Military History

Dates of service

Branch of service

Position and rank held

Type of discharge

F. References

Name of person and your relationship to that person. References should be professional.

Complete address including zip code; email address if available

Telephone number complete with area code (indicate work, cell or home)

Job title of that person

Always ask permission

G. Personal data (height, weight, race, marital status, number of dependents, etc.) CANNOT be required

legally unless it relates to the job.


ELECTRONIC RESUMES (Also known as e-resumes)

There are several ways to send an electronic resume to an employer. Let’s explore the

different possibilities:

Employer’s own Website

The employer may ask the job seeker to apply online at the employer’s Website.

Instructions will be provided on the site. It may be helpful to have a “plain text”

resume to cut and paste information into employer’s resume builder. Organizing

your resume chronologically will make the process easier.

E-mail resume as an attachment

Imbed a resume in the body of an e-mail

Take care to follow employer’s resume submission requirements

It won’t do a job seeker any good if the employer can’t open the e-mail

To create a plain text resume

Click on “save as”

Create a new file name

Click on “plain text” format

Click “save”


TIPS FOR E-MAILING RESUMES:

COMPUTER-FRIENDLY RESUME TIPS

1. Focus on nouns, not verbs.

2. Use popular, non-decorative typefaces such as Arial.

3. Use a font size of 10 to 12 points

4. Avoid italic text, script, and underlined passages. Capitalized words and

boldface are acceptable.

5. Avoid graphics and shading. Don’t compress spaces between letters.

6. Avoid horizontal and vertical lines.

7. Your name should be the first readable item on each page.

8. Be aware of employer’s directions for electronic submission. Some

employers prefer the resume text imbedded in the body of the e-mail.

Others prefer the resume submitted as an attachment with software

requirements specified. Include an introductory message describing your

skills and experience and why you feel you are qualified.

9. It is always a good idea to have a hard copy resume on quality paper to

take to interviews. Use light-colored, standard size paper, printed on one

side. Do not staple or fold on a text line.


PERSONAL INTERNET PRESENCE Job Seeker Self-Assessment

Good Impression?

What is the e-mail address you use on your resume?

Is this e-mail Permanent Expiring in the near future?

Is my e-mail Professional Funny Offensive?

Google Yourself

Have you used a search engine to see what information about you is available on the internet?

Regularly Occasionally Twice Never If

you have, were you comfortable with what you found?

Yes No

Social Networking

Do you belong to a social networking site (e.g. Facebook, Twitter, LinkedIn, etc.)?

Yes No

What about your own Web page or blog? Is it professional?

Yes No

For each site you belong to, would you be comfortable with the employer seeing it?

Profile? Definitely Give me a minute Employers look at this?!

Pictures? Definitely Give me a minute Employers look at this?!

Groups? Definitely Give me a minute Employers look at this?!

Friend’s comments? Definitely Give me a minute Employers look at this?!

Friend’s Profiles? Definitely Give me a minute Employers look at this?!


Resume Posted on Career Website?

monster.com careerbuilder.com careerbound.com

Other

Is your resume on their sites current?

Yes No

For each site where you have it posted, are you familiar and comfortable with the site’s privacy

policy?

Yes No Have no idea

If your resume is posted on the internet, do you know when the resume will be removed from the

site?

Yes No

Do you know how to remove your resume from a site?

Yes No

Do you follow “If you wouldn’t want to read it on the front page of the newspaper, don’t put it in

an e-mail or on the internet” rule?

Action Plan

Based on your answers, are you comfortable with your internet presence?

Yes No

If you answered no, what steps do you plan to take to improve your image?

If you answered yes, what strategic steps could you take to enhance your Web presence?

Internet Presence (Continued)


TIPS FOR EFFECTIVE PHONE CONTACTS

Sometimes, an employer may post a job which says, no calls or inquiries. If this is the case, please

do not call! However, if a posting does not say this, and you would like to contact the employer by

phone, below are tips that may be helpful.

1. Get to the Hiring Authority

You need to get directly to the person who would supervise you. Unless you want to work in

the Human Resources Department, you wouldn't normally ask to talk to someone who does.

Depending on the type and size of the organization you're calling, you should have a pretty good

idea of the title of the person who would supervise you. In a small business you might ask to

speak to the person in charge of hiring a particular position. In a larger one, you would ask for

the name of the person who is in charge of a particular department.

Some organizations will not allow you access to the hiring manager. If that is the case, then feel

free to discuss your interest with Human Resources.

2. Get the Name of a Person

If you don't have the name of the person you need to speak to, ask for it. For example, ask for

the name of the person in charge of the warehouse if that is where you want to work. Usually,

you will be given the name and your call will be transferred to him immediately.

3. When Referred by Someone Else

It is always best to be referred by someone else. If this is the case, immediately give the name

of the person who suggested you call. For example say:

"Hello, Mr. Beetle. Joan Bugsby suggested I give you a call." If the receptionist asks why you

are calling say:

"A friend of Mr. Beetle's suggested I give him a call about a personal matter."


TELEPHONE MANNERS AND THE ANSWERING MACHINE

We all know how important first impressions are in the job search process. One of the very first

impressions that employers have of a job applicant is the screening interview which is often conducted

over the phone. These interviews are usually handled by a human resource representative to see if

minimum qualifications for a job are met.

After the company’s human resources representative decides from your application, cover letter and

resume that you are a possible candidate, he/she will most likely call you at your home. While looking

for a job, it is important to have a professional message on your answering machine. Your message

should suggest that you are a sincere, business-minded person who may fit in well with the company.

Your message should also identify you in some way. For example, “You have reached the Smith

residence” or “You have reached 330.123.4567.”

The manner in which you answer the telephone also is important. DO NOT answer the telephone with

a “yeah,” “whassup” or a grunt that signifies you are alive. If you have young children who answer

the phone, DO NOT let them carry on a conversation with the employer. Go immediately to the phone

yourself!

Advise anyone who answers the phone to ask for information about the caller and write it down so

that you may return the call.

Keep a pad of paper and pencil by the phone in case the employer calls to set up an interview. It’s also

a good idea to keep a copy of your resume, and if appropriate, a copy of your portfolio close at hand

for easy reference. Be sure to write down the date, time and location of the interview, as well as the

interviewer’s name.

Avoid asking such things as how much the job pays and how many miles it is from your house to the

company. Usually salary is not discussed until a job offer is extended after an interview.

The interview is the time to sell yourself and your skills to the employer. If you have poor telephone

skills, you may not be invited to interview with certain companies. It is very important to practice

your telephone manners!

If you must leave a message on an employer’s answering machine or voice mail, it is very important

to leave a clear, concise and accurate message. The following information should be included:

Name

Identify yourself; example I am an applicant for the position.

Reason for the call

Current date and time of day

Where and when you can be contacted (phone number and time).

Remember, first impressions count!


TIPS FOR WRITING COVER LETTERS

Try to capture employer’s interest.

Address letters to a specific person and their title.

Letter should be personalized to each company. A general

format is okay.

Keep it concise and to one page. Structure with three or four

paragraphs.

Be neat and honest.

Write in normal conversational type tone. Avoid being cute.

Type letter on same quality paper as your resume.

Proofread.

Sign original and keep copy for your records.

CONTENT OF A COVER LETTER

Opening: State reason for writing

Refer to job ad

Refer to Web site, date accessed

Refer to job number

Middle: Indicate why you desire the type of work they offer and

what your goals are. Emphasize key qualifications.

Highlight educational credentials, work experience and

personal attributes. State why you want to work for this

particular organization.

Closing: Refer employer to enclosed resume.

Indicate desire for personal interview. Indicate

when you will follow up.

Appreciation: Thank employer for his/her consideration.


SUMMARY OF CONTENT SECTIONS

FOR COVER LETTERS

Listed below is a summary of the content for each section of a cover letter.

Opening: The first paragraph must capture the employer’s interest. State your reason for writing,

making sure to identify the position or type of work for which you are applying. Also

indicate how you heard about the opening (for example, through the Stark State College

Career Development office, an advertisement in The Repository, from an instructor, etc.)

or how the employer’s name was obtained (for example, Mrs. Hannon in the Stark State

Career Development office recommended that I write to you.) If you are asking about job

openings (as in a search letter) mention how you heard of the organization and how your

interests and skills make your inquiry appropriate.

Middle: State why you are interested in working for this particular organization. Instead of using

glittering generalities, such as “because of your excellent reputation…”, tie your reasons

to pertinent information found from your research on the employer. Then briefly specify

why you desire the type of work they offer and what your goals are. (Does this position

coincide with your goals?) Continue by stating your capacity to succeed in the specific

field of work or job for which you are applying. Emphasize your key qualifications without

being either too modest or arrogant. Highlight your educational credentials, work

experiences, and personal attributes that qualify you for the job. Employers look for

specific achievements. No need to repeat what is on resume, but you may want to add

details to an item mentioned in your resume. If you do not tell the employer why you are

qualified for the job, who will?

Closing: Finally, refer the employer to your enclosed resume for more details. Indicate your desire

for a personal interview and your flexibility as to time and place. If you are living in or

near the same city where the organization is located, it is appropriate to take the initiative

by stating you will follow up your letter with a telephone call to arrange an interview.

Name a certain date when you will call to arrange the time and place. If the organization

or company is out of town, you can mention that you will be in their city on a certain date

and would like to have an interview (if applicable), or ask them to schedule a visit to their

organization at a mutually convenient time by calling you. By requesting an interview,

you are asking for some definite action on the part of the employer.

Note: A well written cover letter will set you apart from applicants who have given it little attention. Be yourself, and have your letter reflect your taste, personality, and style. If you do not receive a response from the employer within two-three weeks, it is acceptable to follow-up with another letter or with a phone call. Be persistent, but courteous in your job search!


COVER LETTER SAMPLE

JANET L. JONES 123 Anywhere Road Cell: 330.123.4567

Canton, Ohio 44718 Email: [email protected]

___________________________________________________________________________________

January 1, 2016

Ms. Kristin Hannon

Human Resources Consultant

Serve You Systems, Inc.

923 Market Ave North

Canton, Ohio 44702

Dear Ms. Hannon:

Yesterday, I had the opportunity to speak with Mark Andersen, your representative at the Stark

County job fair. From our conversation, I became very interested in applying for the computer

help desk operator position. Serve You Systems, Inc. is a leader in help desk operations and I

am eager to offer my skills in information technology.

Currently, I am enrolled in help desk/computer support specialist classes at Stark State College.

My course work has included a full range of networking tasks including troubleshooting, new

hardware and application integration. After completing these courses next month, I would like

the opportunity to put my training into practice in a position such as the one that you have

advertised.

I would be interested in speaking with you to discuss the value my strengths and experience can

bring to Serve You Systems, Inc. I can be reached at the above telephone number or email

address. I look forward to hearing from you.

Sincerely,

(Signature)

Janet L. Jones

Use the same

heading that is

on your resume!


COVER LETTER SAMPLE

John Smith 2222 First Avenue

Canton, Ohio 44708

330.123.4567

Today’s date

Ms. Margaret Wilson Human

Resource Manager The XYZ

Company

1000 Smith Road

Canton, Ohio 44708

Dear Ms. Wilson:

This letter is in response to your ad for a web developer that was listed in Sunday’s issue of

The Repository. The position seems to fit well with my education, experience and career

interests.

I have been interested in web page design for several years, initially as a hobby and now as a

career. As a recent graduate of Stark State College in Computer Science, I am looking forward

to establishing a career in information technology. My academic program in computer science

emphasized C, C++, Visual Basic, Java and SQL. In addition, I have experience in using

several software packages in web development, including Adobe Illustrator, Photoshop,

Dreamweaver and HTML. While in college, I designed several web pages and gained

knowledge of e-commerce operations.

I am genuinely interested in working for The XYZ Company. Your firm has an excellent

reputation and comes highly recommended to me.

Would you please consider my request for a personal interview to discuss my qualifications

and the position requirements? I will call you within the next two weeks to see if a meeting

could be arranged. Should you need to reach me, please feel free to contact me at 330.123.4567

or [email protected]. My resume is attached for your review.

Thank you for your consideration. I look forward to talking with you. Sincerely yours,

(Signature)

John Smith

Attached




COVER LETTER SAMPLE

JOHN ABLE 2222 First Avenue Cell: 330.123.4567

Canton, Ohio 44718 Email: [email protected] ____________________________________________________________________________________________

Today’s date

Mr. Gerald Latham

Laboratory Manager

XYZ Hospital

123 Lab Street

Canton, OH 44000

Dear Mr. Latham:

I am interested in the position of medical laboratory technician, which was recently advertised in

The Repository.

I am very familiar with your facility and am particularly impressed by your dedication to fostering

positive relationships with both your patients and employees. It is important for me to work for a

company where patients’ personal needs and well-being take top priority.

As you will see from my enclosed resume, I will receive my Associate of Applied Science degree

in Medical Laboratory Technology from Stark State College in May 2012. Based on my directed

practice evaluations, I am very detail oriented with strong analytical skills. During my clinical

rotation I gained experience in microbiology, chemistry, serology and hematology. I enjoyed this

experience very much and look forward to starting my career.

Would you please consider my request for a personal interview to discuss my qualifications and

the position’s requirements? I may be contacted at 330.987.6543 or [email protected]. My resume

is enclosed for your review.

Thank you for your consideration. I look forward to talking with you and will follow up next week

by phone.

Sincerely,

(Signature)

John Able

Enclosure



LETTER OF JOB INQUIRY/SEARCH

Letters of inquiry do not focus on specific openings, but are more general

to explore if openings exist. Present your qualifications as broadly as your

competencies and interests allow. Let the enclosed resume identify

particular skills or specialized training.

If you find it necessary or preferable to relocate in a specific geographic

area/location, you will want to use letters of inquiry to determine if any

vacancies exist or are anticipated.

In addition to requesting information about current openings, your letter of

inquiry should request application forms or instructions for additional

application procedures.

You should not expect to receive a reply to every letter of inquiry. Some

employers simply are not able to respond to each inquiry they receive.

Although letters are not always acknowledged, it is certainly to your

advantage to make the effort to contact potential employers in your

required or preferred area/location. For best results, enclose a stamped,

self-addressed envelope for the employer’s convenience.

Follow some of the same guidelines appropriate for cover letters, such as

personalizing the letter to a specific company and human resource manager,

using the same type of paper as the resume, and proofreading for errors.

Be neat, honest and concise, avoid being “cute” and mass producing the

letter, and keep a copy for your records.


JOB INQUIRY/SEARCH SAMPLE LETTER

Jane Stark 7777 Second Avenue NW

Canton, Ohio 44708

330.123.4567

Today’s Date

Mrs. Linda Foster

Human Resources XYZ Corporation

1234 5 t h Street South Boulevard

Omaha, NE 55555

Dear Mrs. Foster:

I am investigating the possibility of an available administrative assistant position at XYZ

Corporation. I acquired your name and information about your company from the Omaha

Chamber of Commerce.

My Associate of Applied Business degree with an administrative office technology major has

provided me with extensive coursework and work related experience. During my internship, I

received very satisfactory evaluations from my supervisors. I am experienced with Microsoft

Excel, Word and Access. I can type 75 wpm and am very familiar with bookkeeping procedures.

I believe you will find me a highly qualified individual who is organized and able to manage a

full-time position. My resume is enclosed for your review.

I look forward to relocating to Omaha next month. I hope to hear from you regarding available

positions and the opportunity for an interview. I will certainly call you when I arrive in Omaha.

Thank you for your consideration.

Sincerely,

(Signature)

Jane Stark

Enclosure



Vera Smith 7777 Second Avenue NW

Canton, Ohio 44708

330.123.4567

Today’s date

Mr. /Ms. , Manager

Muffler Brake

123 Anywhere Street

Canton, Ohio 00000

Dear Mr./Ms. :

I am very interested in an entry level automotive technician position with your company.

I will graduate May 2016 from Stark State College with an Associate of Applied Science in

Automotive Technology. My course work at Stark State has included extensive hands- on

training with .., …, and … As an upcoming graduate I am looking forward to starting my

career with a company such as yours. I am particularly impressed with your growth and

dedication to quality.

You will find me able to work well with customers and with associates. Safety and quality are

of utmost importance to me.

Would you please consider my request for a personal interview? I would welcome an

opportunity to meet with you to discuss my qualifications and your job requirements. I may

be contacted at 330.987.6543 or . My resume is enclosed for your review.

Thank you for your consideration. I look forward to talking with you soon.

Sincerely,

(signature)

Vera Smith

Enclosure



Joyia Dent 7777 Second Avenue NW

Canton, Ohio 44708

330.123.4567

Today’s Date

Mr./Ms.

Title

Business/Organization

Address

City, State Zip Code

Dear Mr./Ms. :

I am investigating a possible change of employment at this time and wish to inquire if you

have a position requiring an individual with my background and qualifications. Enclosed is

my resume detailing 10 years of successful experience in sales and marketing, along with my

education and background.

My technical, communication and organizational skills may best apply to a position with

your organization. While I realize such a position may not be available at this time, I would

appreciate being considered for any appropriate situation which might come to your attention

in the future.

I would seriously consider any relocation which would enable me to utilize my talents in a

position of management capacity. I could be contacted at 330.123.4567 or at the above

address. I would appreciate the opportunity to speak with you concerning my

accomplishments. Thank you for your consideration.

Sincerely,

(signature)

Joyia Dent

Enclosure



Lee Brown 1234 First Avenue NW

Canton, Ohio 44716

330.123.4567

Today’s date

Mr./Ms.

Title

Company Name

Company’s address

City, State Zip

Dear Mr./Ms. :

The Career Development office at Stark State College has notified me of a vacancy in your

Accounting Department. I would like to be considered an applicant for this position and

have enclosed my resume.

I have completed my accounting internship at Interlake Alloys and will graduate in May

from Stark State College with an Associate of Applied Business Degree in Accounting

Technology with a 3.6 grade point average. The experience I have gained through my

internship and in student leadership positions has provided me with analytical and

organizational skills required for the work demands of an accounting position with your

company. My communication skills and dedication were particularly noted when I was

honored as Accounting Club Student of the Year.

I would appreciate the opportunity for a personal interview with you. I may be reached at

330.123.4567 or at the above address to arrange an appointment at your convenience.


Sincerely,

(signature)

Lee Brown

Enclosure


THANK YOU/FOLLOW UP LETTER

After every employment interview, a thank you letter should be written and

sent within two days. The letter may be typed, hand-written or emailed.

This letter may be brief, but it should express your appreciation for the

opportunity to interview. Reaffirm your interest in the organization, mention

some key points discussed during the interview, and state that you desire to

continue in the selection process.

Sending a thank you letter displays common business courtesy and can

favorably enhance the employer’s impression of you.

Follow the same basic guidelines as with cover letters and letters of inquiry.


FOLLOW UP/THANK YOU SAMPLE LETTER

Sunny Morning 0031 Second Avenue NW, Apt. 6

Greenville, Ohio 44721

330.123.4567

Today’s date

Mr. William Balogh Senior

Engineer Organization’s

Name Organization’s

Address City, State Zip

Dear Mr. Balogh:

Thank you for the time you spent interviewing me for the CAD Technician position available

at Owens-Illinois. Our discussion provided me with additional information on your

department and the available position. I enjoyed the tour of your facility and seeing the CAD

equipment utilized.

I am very interested in the CAD Technician position. Of particular interest to me is the

upcoming Ross drafting project you outlined. Through my internship and position at Stark

State College, I have developed the technical and analytical skills required for this project

and the position.

I look forward to challenging myself through a professional position in CAD and look forward

to hearing from you.


Sincerely yours,

(signature)

Sunny Morning


REFERENCES

A reference is someone a potential employer may contact to ask about you.

Types of References

a. Professional Reference A potential employer will inquire about your work performance

from previous supervisors or associates. If you have work

experience, these are the best to have.

b. Personal Reference A potential employer will inquire about your character or

qualities from personal acquaintances. If you have little or no

work experience, ask reliable persons who know you well to be

a reference.

Methods

a. Written Reference You request a reference to put in writing his/her evaluation of

you. It can be both work and personally oriented. Written

references are convenient for potential employers and are

frequently required in the application process.

b. Verbal Reference You provide potential employers with telephone numbers of

previous supervisors and/or personal acquaintances. An

evaluation of you is discussed over the telephone

A. People who may be references for you should be adults who hold you in high regard, including:

1. Supervisors and/or co-workers from present or past work experiences, (volunteer or employment).

2. College/school instructors, administrators. 3. Personal (neighbors, friends).

B. When to list your references:

1. On employment applications if requested (the application may give specific directions such as no

relatives or no previous employers, so read directions carefully).

2. Have your references’ names, title/position, addresses, telephone numbers, and email address

listed on a separate sheet of paper (typed) so you can provide them easily. This most often

occurs during an interview situation. See sample next page.

C. ALWAYS ask your potential references for permission to use their names. Give references a copy of

your resume and let them know when you have had an interview.

D. Discuss with your references the jobs you are looking for so they will know what to emphasize about

you if called or if writing a letter. They can relate certain qualities about you depending on the type of

job for which you are applying.

NOTE: Be sure you have up-to-date information about your references (position, title, address, telephone number and email address).


JILL R. EVANS 123 Fourth Street NW

Anywhere, OH 44556

Telephone: 330.123.4567

[email protected] _______________________________________________________________________________

REFERENCES

Mr. Alfred Smith

Park Ranger

Bear Park

555 Growl Street

Lost, OH 45678

330.987.6543

[email protected]

Ms. Susan Johns

Professor of Marketing

Stark State College

6200 Frank Avenue NW

North Canton, OH 44720

330.222.2222

[email protected]

Mr. Jack Hill

Pool Manager

Hills Resort

478 West Road

Water, OH 22334

330.333.3333

[email protected]

Use the same

heading that is

on your resume!






THIRD PARTY RECRUITERS AND TEMPORARY AGENCIES

Third party recruiters, sometimes called employment agencies or “headhunters,” conduct

a job search for an employer to help fill a particular position. Some third party recruiters

specialize in one special field such as nursing, drafting, computer technicians etc. The

third party recruiter solicits the candidates and does the preliminary screening of the

applicants. The agency is paid either by the end employer or by you the applicant. Make

sure before dealing with a third party recruiter that the position is “Fee Paid” (cost paid

by the employer).

Third party recruiters should not be confused with Temporary Agencies such as

Manpower, Accountemps, etc. With these agencies you are actually employed by the

agency, but work at the employer’s site. Some employers hire all new employees through

a temporary agency. In other words, you work for the temporary agency first, and after a

period of time, you are hired by the end-employer. This is sometimes called “Temp to

Perm.”

Some agencies are both third party recruiters and temporary agencies and it is difficult to

tell for sure what the classification is for a certain position. One test for making this

distinction is “Where does my paycheck come from?”

You should consider registering with a temporary agency for several reasons.

1. It may lead to a permanent full time position with that company. (Temp

to Perm)

2. It helps to keep your job skills sharp and gains on-the-job experience

for you so that you are more attractive to other employers.

3. Some people make a career working for temporary agencies and some

agencies are even offering benefits packages now.


INTERVIEW PREPARATION CHECKLIST

Read employer literature. Familiarize yourself with the company in regard to products, services, policies,

philosophies, competition, problems, and career paths. Most employers have Web sites that can be

accessed over the Internet.

If you cannot find employer information, consider going to the interview one day early and read the

company brochures in the waiting room, or go early to the interview and review the literature. Talk with

the receptionist and ask him/her for information.

Practice your answers to common questions. Rehearse your interview with a friend.

Bring along several copies of your resume, a list of references and, if appropriate any work samples. Take

a pen and notepad to jot down any information (but don’t take notes during the interview).

Sign up for a mock interview or Interview Stream in Career Development, Room M104.

First impressions are lasting ones. Dress appropriately, be courteous, and make a good impression.

Analyze your strengths and weaknesses, your background, your academic performance, your interests,

personal goals and values. Remember, the employer will want to know what you can do for the

organization. Be prepared to sell yourself.

Prepare questions you want to ask and ask them in a way the interviewer can respond besides “yes” or “no”

and elaborate.

If an emergency does occur make sure you call the employer before the interview time to advise them of

the emergency. There is no excuse for not calling.

THE INTERVIEW Make sure you are on time for the interview. Arrive 15 minutes early and alone. There is no excuse for arriving

late. Remember, your interview starts the moment you set foot in the parking lot.

1. Show self-confidence by making eye contact with the interviewer.

2. Remember to listen.

3. Avoid negative body language, such as…

Frequently touching your mouth

Faking a cough to give you time to think

Chewing on your lip

Forced smile

Swinging or bouncing your foot or leg

Folding your arms

Slouching

Avoiding eye contact

Picking at invisible balls of lint

Scratching your head

4. Wait for the interviewer to sit down or invite you to sit down.

5. If you smoke, make sure you or your resume do not smell like smoke.

6. Be honest!


DO YOU HAVE WHAT IT TAKES?

WHAT QUALITIES DO EMPLOYERS LOOK FOR IN CANDIDATES?

Of course, the first thing they look for is the ability to do the work required. They

also look for “soft skills” or qualities. Being able to demonstrate that you have these

skills could be the difference in getting the job or not.

According to employers, some of the important qualities are:

1. Communication skills (verbal and written)

2. Honesty/integrity

3. Teamwork skills 4. Interpersonal skills

5. Initiative

6. Detail oriented 7. Analytical skills

8. Flexibility and adaptability

9. Problem solving skills 10. Relevant work experience (ex: through an internship)

CONCLUDING THE INTERVIEW

1. Express your interest in the position –SELL YOURSELF!

2. Ask when you will hear from the organization regarding when the

hiring decision will be made.

3. DO NOT drag out the interview. Follow the interviewer’s lead.

Summarize and indicate your confidence in performing the job. Do

not expect an offer on the spot. Stand, shake hands, and thank the

interviewer.

4. Always leave a good impression, even if you don’t get the job. The

person hired may not work out and you may be the second choice.

5. Send a thank you letter to the interviewer.


INTERVIEWING ATTIRE

First impressions are lasting. Although few people are hired simply because they are well- dressed,

wearing the wrong outfit has ruined the chances of many job hunters. You should choose clothes

which project the image appropriate to the position you want. Here are some guidelines which may

assist you.

MEN

Bad breath, body odor, dandruff can undo all your efforts in dressing properly.

Do not smell like smoke.

Solid-colored suits best: medium to dark blue and gray or subtle pinstripes.

Shirt and tie should be fairly conservative. No strong patterns or very bright colors.

Wear an undershirt under your dress shirt.

Dark dress shoes are a must; no boots. (Make sure your shoes are polished.) Wear socks

that cover your calves. Socks should match shoes. No white socks.

Hair should be clean and neat.

Facial hair should be well groomed. (There is less chance of offending when you are

clean shaven.)

Special attention should be directed to clean hands and manicured nails. Go beyond

neatness – be immaculate.

No earrings. Basic conservative jewelry is suggested.


INTERVIEWING ATTIRE WOMEN

Bad breath, body odor,

dandruff can undo all

your efforts in dressing

properly.

Do not smell like smoke.

Neutral colors are best;

beiges, blues and grays.

Pastels are not considered

to be professional.

A conservative pant suit

is acceptable, but not

slacks. Be aware of

industry standards.

Overly feminine items

such as frilly blouses can

work against you. The

idea is to look

businesslike, not sweet

and seductive. Do not

wear above the knee tight

skirts.

Professional shoes are a

must. Closed toe and

closed, low heels are

suggested; boots should

be avoided completely.

Always wear stockings,

even on a scorching

summer day. Bare legs

are not acceptable office

attire.

Stockings should be flesh tone. Colored and textured hose distract from a professional appearance. Carry an

extra pair of hose in case of runs.

Hair should be clean and neat. Shoulder length or shorter is most appropriate for business situations. Long

hair should be pulled back.

Nails should be clean and filed. Light colored polish is acceptable; bright colors are distracting.

Make-up should enhance your features, not overpower them. Avoid excessive make-up.

Don’t use perfumes or scented lotions that will overpower your interviewer.

Jewelry should be conservative. Some experts suggest that no more than 13 accessories be worn.

Do not carry a briefcase with a purse – one or the other.


JOB INTERVIEW TIPS

DO DO greet the interviewer by name, with a

smile, a firm handshake (no dead fish,

please), and good eye contact.

DO stress your qualifications for the job

opening.

DO recount experiences you have had which

would qualify you for the job.

DO talk and think, as far as possible, about

the future rather than the past.

DO indicate where possible your stability,

attendance record and good safety

experience.

DO assume an air of confidence.

DO approach the employer with respectful

dignity.

DO have a positive attitude.

DO maintain your poise and self-control.

DO try to overcome nervousness or

shortness of breath. (It helps to take a deep

breath).

DO apply for a specific job.

DO keep an open mind.

DO give honest and straight forward

answers to interview questions. Answer

questions with more than one word.

DO take time to think through your answers

before verbalizing.

DO stress the contribution you can make.

DO have available a list of former

employers, times, and dates of employment,

and names of references.

DON’T DON’T keep stressing your need for a job –

you will sound too desperate.

DON’T discuss past experiences which have

no application to the job situation.

DON’T apologize for your age or for

anything else.

DON’T be untidy in appearance.

DON’T be overly confident.

DON’T beg for consideration.

DON’T speak indistinctly or with a muffled

voice.

DON’T be one of those who can do

“anything” – apply for a specific area.

DON’T hedge in answering questions.

DON’T express your ideas on

compensation, hours, etc. early in the

interview.

DON’T hang around or prolong the

interview when it should be over.

DON’T arrive late and breathless for the

interview.

DON’T make claims if you cannot “deliver”

on the job.

DON’T display a feeling of inferiority – be

confident.

DON’T let distractions bother you.

DON’T chew gum or smoke.

DON’T bring your family to the interview.


QUESTIONS:

EMPLOYER TO APPLICANT

1. Tell me about yourself.

2. What do you see yourself doing five years from now?

3. What are your long-range career goals?

4. What do you consider to be your major strengths?

5. What do you consider to be your weaknesses? What are you doing to improve on these weaknesses?

6. Why do you want to work with us?

7. Tell me some qualities you prefer in a supervisor.

8. Why should I hire you?

9. What do you expect to be earning in five years?

10. In what kind of work environment are you most comfortable?

11. How do you work under pressure?

12. What do you know about our organization? How did you find this out?

13. What other types of jobs are you considering? What other organizations?

14. Do you consider yourself a leader?

15. Were your extra-curricular activities worth the time you devoted to them? Why?

16. Tell me of a time when you demonstrated your analytical abilities.

17. How did you come to be interested in this line of work?

18. What have you enjoyed from previous work experience?

19. What are some of the accomplishments you made in previous work experience?

20. What were your best subjects in school? Why?

21. What were your worst subjects in school? Why?

22. Do you believe your grades are a good indication of your abilities? Explain.

23. Why did you major in ?

24. How do you spend your spare time? What are some of your hobbies and interests?

25. Do you have any questions for me?

APPLICANT TO EMPLOYER

1. What qualities are you looking for in a person to fill this position?

2. Is the available position a new one?

3. Why did the last person leave?

4. What are the opportunities for promotion?

5. Who will supervise me and who will I work closely with?

6. How will my performance be evaluated?

7. How often are performance reviews given?

8. Are salary increases based on performance reviews?

9. How would you describe the office/department/organization environment?

10. What would the training include?

11. Does your organization encourage employees to pursue additional education?

12. May I see a job description?

13. In what ways would you like to see this position change?

14. When will the hiring decision be made?


DIFFERENT INTERVIEWING TECHNIQUES USED

BY EMPLOYERS

Be prepared – Be knowledgeable – Be adaptable

Behavior-Based Interviewing

A growing number of employers are using an interviewing process called, “BBI” or “Behavior

Based Interviewing.” Some feel this process is a better way to predict how a candidate would

perform on the job and fit into an organization.

Companies may use the “BBI” technique exclusively or in combination with the old standby,

“Tell me about yourself,” type questions.

With “BBI,” the employer, by asking a series of questions, is trying to find out how a prospective

candidate handled a past situation, thereby helping them predict future behavior. A sample

question might be: “Describe the biggest challenge in your last job and how you handled it.”

Another question to evaluate communication might be, “Give me a specific example when a co-

worker or classmate criticized your work in front of others. How did you respond? How has

that event shaped the way you communicate with others?”

Team Problem Solving The employer may give a group of prospective employees a problem to solve and observe how

each person interacts in a team environment.

Presentations

Another screening process used by employers is to have the candidate prepare a written paper

on a given subject and make an oral presentation to a group of current employees. Written and

oral communication skills are extremely important in today’s job market.

Describe the biggest challenge in your last job?


POSSIBLE BEHAVIOR-BASED INTERVIEWING QUESTIONS

1. How have your education and training prepared you for the job?

2. What class/es do you feel have best prepared you for the job?

3. What are your educational goals for the future?

4. Did your GPA reflect your work ability; why or why not?

5. Do you prefer to work as a member of a team or would you prefer to work individually?

6. How would you describe your ability to get along with people?

7. Describe a conflict that you had with a coworker/classmate.

8. How do you define success?

9. Describe a tense situation and how you dealt with it.

10. Describe your perfect job.

11. Name three things that motivate you.

12. What was the most boring job you’ve ever had?

13. How do you go about making important decisions?

14. Describe a situation where you made a decision and later realized it wasn’t the best decision.

15. Who was the best supervisor/instructor you’ve had, and why?

16. What would your coworkers indicate your greatest strength/weakness is, and give an example?

17. What are your long term career goals?

18. How would the company benefit from hiring you?

19. What accomplishments are you most proud of?

20. Describe your biggest failure.

21. Describe the best employer you’ve ever had.


INFORMATIONAL INTERVIEWING

What is it?

Informational interviewing is an exploratory type of interviewing, whereby a wealth of

information can be obtained relative to career exploration, making contacts and accessing the

hidden job market.

Making Contacts

Who would be a good candidate for an informational interview?

Someone you know who has knowledge of a certain field.

Professional organization, e.g., you may want to contact a dental society to learn more about the

field of dental hygiene.

A college alumni association who will put you in contact with a graduate who is working in your

field of interest.

An individual in a volunteer network.

Cold calling – could use the phone book.

The Interview

Make sure the person being interviewed knows this is not a job interview, but a way to gather

information.

Be prepared – do some research, know something about the industry or organization.

Prepare a list of questions to ask at the interview.

Be professional – dress appropriately.

Be courteous and conscience of person’s time constraints (usually 15 to 20 minutes).

Send a thank-you note after the interview.

Possible Questions

I am interested in the field of . What would make me a success in this field?

What personal qualities are important?

Describe an average day?

What are the growth opportunities?

Average salary?

Usual work hours?

Biggest challenges?

What do you like/dislike about your job?

Are there any special projects your company is working on?

What led you to this field?

NOTE:

At the end of the interview ask for other contact names that may be of assistance. Take a notebook to the interview. Arrive five to ten minutes early.


HANDLING ILLEGAL QUESTIONS

An employer may ask you an illegal question, so know your rights. Questions regarding marital status, age,

national origin/birthplace, race/color, religion/creed, address/housing, parental status, relatives, and military

service are illegal for a potential employer to ask.

When asked illegal questions, remember the following:

1. First evaluate what the interviewer is really trying to learn about you. What underlying concern, if

any, does the interviewer have in asking this questions?

2. Once you feel you have determined the hidden concern, if any, motivating an illegal question, phrase

your response so as to address that hidden concern. The main objective is to find specific ways to

reassure the employer that your sex, race, age, religious beliefs, etc. will not affect your actual job

performance.

3. Don’t jump to conclusions about the employer’s motives. He or she might be asking out of mere

interest or in an attempt to make polite conversation. Keep in mind that the interviewer (especially a

small firm) may be unaware of the laws covering employment inquires. Your carefully worded, job-

performance-based response may tactfully remind the employer of the inappropriateness of the

question. As mentioned earlier, it is also possible that the interviewer is deliberately testing your

assertiveness or your reaction to stress and anger.

4. During the interview, it is not wise to confront the employer; refusing to answer, over reacting, or

complaining may reinforce the interviewer’s prejudices and eliminate any opportunity for the job. If

you do wish to take legal action, don’t threaten it until a rejection actually occurs.

5. Some experts believe that although these questions are coined, “illegal,” the actual act of asking them

is not necessarily illegal. But it is illegal to discriminate solely based on the answers to these types

of questions. Motive is the key.

Actual Question Possible Underlying Concern Sample Response

“Do you have or plan to

have any children?” Will there be excessive absenteeism due to

child care problems? As a parent, will this

employee be fatigued and distracted due to

demands of the children?

Whether I eventually have children or

not, I can assure you that I will be here

for work, etc. For a parent: If you

are concerned about my dependability,

energy or dedication, I would like to

assure you that I have made adequate

provisions for my children.

Addressed to a younger

candidate: “What are

your plans for the next

five years?”

A young person’s life (especially a

female’s) is unstable and life changes result

in job or career change.

I feel that I have carefully thought out

my long range career goals and they

include at least years as a with

an organization such as yours.

Asked of a single person:

”What are your plans in

regard to marriage?”

Concern that a woman marrying may result

in her leaving the job to become a

housewife.

Allow me to assure you that any change

in my marital status will not affect my

job performance or career objectives.


THE JOB OFFER

REVIEW THE FOLLOWING:

1. Determine how soon the employer needs your answer.

2. Is this the type of work you want to do?

3. Are your ideals compatible with the company’s culture and mission?

4. Is there room for advancement?

5. Will you be challenged by the work?

6. Are the salary and fringe benefits satisfactory?

7. Does your family have any thoughts on the decision making? Are they happy?

8. Stop in to talk with the counseling staff, career services and/or faculty if you are unsure and want their

opinion.

9. Ask the employer to give you the job offer in a letter with specific details i.e. salary, fringe benefits, job

title, duties.

GOOD LUCK! Your career is on the move!

GETTING OFF TO A GOOD START—BEING A NEW EMPLOYEE

The Atlanta Journal recommends learning certain rules for success.

Unwritten Rule #1: Be on time…

(even a little early) and don’t be the first person out the door at the end of the day.

Unwritten Rule #2: Get along with your boss.

Obtain a copy of your job description and make sure you understand your boss’ explanation of each

responsibility. The degree of success you achieve depends on your ability to complete your responsibilities

by working with and through other people.

Unwritten Rule #3: Study your company’s culture.

Every organization has a style. Learn to analyze the culture by being aware of formal and informal

communication. Also be aware of formal and informal dress codes.

Unwritten Rule #4: Work as hard as you can to learn as much as possible from anyone who will

teach you.

Unwritten Rule #5: Develop an interest in your work so you will be inspired toward achievement

and production. It will also help you learn professionalism.

MOVING ON TO A SECOND JOB

Follow appropriate procedures when you leave your first job. A letter of resignation and two weeks' notice

is common business courtesy. By following this procedure, you may obtain a positive letter of

recommendation that will help you find a new job. Some day you may even want to return to this employer.

DON'T BURN ANY BRIDGES!


SALARY GUIDELINES

1. Don’t discuss why you need the money.

2. Don’t lie about past earnings.

3. Never mention other sources of income you receive.

4. Assume that the employer can and will pay you more than you made in your

previous job.

Note: If you are making a career change and had been in your previous position for a

number of years, you may have to consider an entry–level salary until you can build some

experience in your new field.

5. Make sure your interviewer can grant you a higher salary (if that is a goal

for you).

6. Research salary ranges before the interview.

7. Ask for more than you expect, but be careful.

8. Be responsible and realistic.

9. In conversation, repeat the higher figure if given a salary range.

10. Don’t say “yes” until you know what the job pays and what you are going to

be required to do on the job. (A written job offer is the best).

11. If unsure, take time to consider the offer.

12. Ask how salary increases are given. If they are based on job performance

evaluations, ask for an evaluation in six months.

13. Don’t give the impression that you put money first.

14. Be prepared to negotiate your salary.

15. Remember that benefits count.

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FACTORS LEADING TO REJECTION OF THE APPLICANT

1. Poor personal appearance.

2. Overbearing, over-aggressive, conceited, superiority complex, “Know it-all.”

3. Inability to express self clearly; poor voice, diction or grammar.

4. Lack of planning for career; no direction or goals.

5. Lack of interest and enthusiasm; passive and indifferent.

6. Lack of confidence and poise; nervous, ill at ease.

7. Overemphasis on money; interested in only the best dollar offer.

8. Unwilling to start at the bottom; expects too much too soon.

9. Makes excuses; evasive; hedges on unfavorable factors in record.

10. Lack of tact.

11. Lack of maturity.

12. Lack of courtesy; ill-mannered.

13. Condemnation of past employers.

14. Indecisive; shows inability to make decisions.

15. Appears to be merely shopping around and not really interested in position.

16. No sense of humor.

17. Lack of knowledge of field or specialization.

18. No interest in company or industry.

19. Emphasis on whom he or she knows rather than qualifications.

20. Cynical.

21. Inability to take criticism.

22. Lack of appreciation for the value of hands-on experience.

23. Asks no questions about the job, company, etc.

24. High-pressure type.

25. Indefinite response to questions; too general.

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