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BrochureConnect Your People for Successful Software Delivery

We Need a Better Delivery ProcessSoftware delivery is a complicated process involving multiple functional teams that are often in multiple locations. It helps to think of the software delivery process as a supply chain.

As with any supply chain, it will span a number of processes, and link different disciplines, from designers and programmers to, most impor-tantly, end users with their different needs and business requirements.

When you look at established traditional supply chains, such as our modern automotive or food production industries, it is clear that they have been carefully refined and improved over many decades, and their supply chain components are fairly stable.

Software delivery is different. Tools, processes, and technology evolve faster than the majority of organizations can keep up with. As a result, software development tends to be less efficient and more error-prone: projects arrive late, cost too much, or contain unneeded business fea-tures. The Standish Group charts the effectiveness of software delivery every year, and it most recently shows that software delivery teams get it right on fewer than 40% of occasions.

Improving Value Creation and ExecutionBy examining the multiple processes that take place in the software supply chain, we can, broadly speaking, segment them into two stages: value creation and execution.

Value creation is about appraising ideas, options, design concepts, and decision making within the business. Articulating concepts with clarity (and the detailed requirements that go with them) is a fundamental need, and one where precision is a must. In software development life-cycle (SDLC) terms, this is where requirements, design and definition, and ongoing improvements take place. In business terms, it’s where we create the real value and competitive intellectual property that is core to any organization.

The second stage, execution, is about how the work is done: the de-velopment, the testing, and the production deployment. It’s where the majority of cost and complexity is in creating software and where most issues, rework, and waste take place. You can attribute this to a lack of precision in what the business needs done, a lack of control as change occurs, and limited validation to ensure the software works and ac-complishes what the business set out to do. Micro Focus—a Gartner Magic Quadrant leader for integrated software quality suites—focuses its technology on these three areas: precision, validation, and control.

We help ensure everyone is on the same page during value creation, and we provide control and validation across the execution stage. The end re-sult is improved collaboration, better products, faster release cycles, low-ered development costs, and dramatically increased end user satisfaction.

This brochure explores how to get the software supply chain right; It also references some of the outstanding organizations that Micro Focus helps support, and the success they have seen in adopting our solutions.

Why Are Only 39% of Software Projects Successful?Micro Focus’s mission is to deliver a portfolio of quality products that offer a truly ‘better together’ end user experience. An experience that improves integration, increases functionality, and adds business benefits above and beyond those offered by competitive solutions. This brochure examines the market reasons that drive the Micro Focus® portfolio, and the challenges it helps solve.

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Software Starts and Ends with What the Business NeedsRequirements Drive Business ValueEveryone is aware that business needs are the real requirements of any software project, and delivering on those needs is what genuinely provides value to the business.

Yet we make capturing meaningful requirements more difficult than it should be. We fall into the common pitfall of describing processes rather than requirements. Or we fail to capture valid requirements from different stakeholders because achieving a complete view—and staying in full control—are significant challenges.

The use of inadequate requirements tools, such as office productivity applications (which 74%1 of organizations use for requirements), does not help us. With the limited and easily misinterpreted information they provide, it’s no wonder there is so much rework when business require-ments change or software fails to deliver on what is really required.

GAIN PRECISION AND RELEASE EARLIERWe need to be able to capture, in precise detail, what the business needs—and have the ability to share those requirements collaboratively, both across internal and external teams.

Our requirements management solution, Caliber, helps organizations collaborate seamlessly, so everyone who needs to see requirements can.__________

1 Source: Vanson Bourne 2013

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Ensuring that software delivery meets the business need eliminates rework and scope creep. Catching issues early on, and gaining complete group consensus on what’s being created, means software is created right the first time. That can only be good for business.

With the introduction of Agile development, many organizations have moved to more lightweight requirements practices. While Agile enables flexibility, it can also mean less visibility of more frequent changes and therefore less connection between the original business needs and delivery tasks.

Geographically distributed teams who use different tools and platforms to track work further complicate things.

The right solution is essential to maintain good communications, avoid heavy replication, and provide much-needed real time insight across the entire lifecycle.

That’s how Micro Focus helps organizations build exactly what’s asked for, without costly mistakes.

Collaborate Seamlessly with Caliber Requirements ManagementMicro Focus CaliberAt the outset of software projects, everyone in the business may have good ideas and inspiration—but how do you get those thoughts the whiteboard, and turn them into successful software? Organizations need to document requirements in a way that makes sense to every-body—internal, external, and outsourced teams—without the continual back and forth of emails, spreadsheets, and text documents.

Caliber is Micro Focus’s complete requirements management solution. It helps to eliminate the problems associated with incorrect, incomplete, or changing requirements—which we know from research are responsible for 70%2 of the rework costs, which slow delivery down.

To deliver a complete requirements management solution that meets the challenges of today’s software delivery market, Caliber provides three core components:

AUTHORThe Author component Caliber enables users to easily elicit, capture, and organize requirements. It integrates business needs and Agile user stories, allowing the business analysts unprecedented visibility of what

the development team delivers and brings clarity to the process. Author delivers “out-of-the-box” instant collaboration across all delivery teams, so everyone is in sync, even as change becomes more frequent.

To make adoption easy, Author provides a familiar interface, similar to a standard word processor, for specifying and capturing business needs. The management of requirements is in a grid similar to a spreadsheet. Visualizations, which are easy to create, are embedded in the Author editor so it is easy to see how a specific set of requirements relate to the “big picture.” This visual model will always be in sync with the text details through automatic version control.

Caliber’s tracing and baselining capability also allows full visibility into the history and impact of changes, even when integrated with Agile tooling for delivery.

VISUALIZEBusiness analysts often have low confidence in their first baseline of requirements as a “complete” set since they can be looking through hundreds of pages of text or thousands of rows of a spreadsheet. With Caliber’s visualization capabilities, errors are avoided and business needs and business rules are logically grouped together in context with the process and associated actors.

Storyboards ensure that processes, needs, and rules are complete, while simulations enable you to try out the application you plan to create before developers actually build it. The added benefit of our visual ap-proach is that you can automatically generate corresponding test cases.

REVIEWNot all project stakeholders will use a formal requirements tool on a daily basis, but they still need to be included in the requirements process. Review allows individual stakeholders the freedom to navigate easily through an entire project, look at just a baseline, or filter what needs to be seen.

With Review, all visualizations, traced relationships, custom attributes, and discussions are available in real time. Stakeholders can easily pro-vide feedback and sign off on baselines via the license-free web client. Review is the place to contribute and have rich discussions on what’s happening so that changes are quickly and accurately communicated and tracked in real time.__________


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Micro Focus ConnectAs part of Caliber, Micro Focus Connect offers unprecedented visibility across all assets in the software development lifecycle.

Teams use their tools of choice while required data is synchronized bi-di-rectionally with any product that has an available Application Programming Interface (API).

Whether you are connecting Caliber with other Micro Focus products, other vendor products or proprietary in-house systems, Connect ensures all teams across the SDLC are in sync and looking at the most up-to-date information, from within any tool they choose.

Don’t Just Test the System Functionality, Test That the Business Needs Are MetEnd User Satisfaction Is All-ImportantIf we describe what software should deliver, and then fail to deliver on those requirements, testing becomes meaningless. Yet a large percent-age of projects still fail for exactly that reason. As technologies and consumer expectations evolve, it’s important to take a more holistic approach to quality. No longer is quality limited to simply testing for functionality. Quality is about end user satisfaction. Bug free software that doesn’t meet the market or business needs is just as bad as soft-ware that doesn’t work. So put business needs at the heart of testing, in order to validate that what has been developed is what the business requested. Micro Focus has an extensive portfolio of testing tools to ensure that happens. Specifically, we are able to help you:

LINK REQUIREMENTS TO TESTINGTo validate the business need, you need to bring requirements and tests together. This enables your organization to prioritize testing according to the business need, reduce defect resolution times, and validate earlier and more often. Our centralized management solution, Micro Focus Silk Central™, integrates with Caliber and all major requirements management tools to automatically link testing assets with evolving business needs.

Any change on the requirements side is immediately seen across the whole software supply chain—even in large global organizations with complex structures and numerous business units.

CENTRALIZE TEST MANAGEMENTManaging the disparate strands of testing activity can be difficult, which is why Micro Focus has created an open test management solution. This central hub unifies everything including test assets, metrics, reports, and executions—then relates them all back to what the business needs: the

requirements. Centralizing test management improves collaboration and visibility across different testing, development, and business teams.

Yet it’s not restrictive with Micro Focus. We work across a wide variety of tools and different test execution platforms, so you can consolidate everything, make informed decisions as tests evolve, and better meet your delivery goals.

TEST FUNCTIONALITY AND PERFORMANCE— ACROSS DESKTOP, WEB AND MOBILEToday we need to be able to test across innumerable devices, any browser type, and different applications to find both functional and performance issues. With so many different configurations and platform releases to test, it’s no surprise that validation takes time.

To get back in-sync with the business needs and speed up delivery, we need easy to use tools that do everything from reducing cross browser testing time, to automating manual test processes and ensuring peak performance across all application types. The Silk Portfolio of testing solutions brings all of that together, streamlining testing across desktop, web, and mobile applications.

Test Management SolutionsMicro Focus Silk CentralAs the complexity of applications increases, so does the cost of testing, both fiscally and in terms of risk and quality. That’s why it’s essential that organizations improve efficiency and effectiveness across their testing teams.

Silk Central is a powerful, open test management solution that ensures control and collaboration at all stages of testing. It integrates directly with requirements management solutions such as Caliber (or office pro-ductivity applications like word processors and spreadsheets) to ensure you drive testing according to business need and have full tracebility of test coverage and progress.

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You can define and control many types of test asset from manual test through to automated with Silk Central, integrate with automated tools covering unit, functional and performance tests, and raise and track defects in your tool of choice.

Whatever methodology you use, Silk Central is adaptable, supporting both traditional and Agile development projects. Although Agile can dramatically disrupt the way we test and introduce new practices, such as continuous integrated testing and development, Silk Central ensures visibility throughout the entire process.

Our solution helps testers prioritize, execute, and demonstrate how test efforts respond to initiatives such as risk-based testing. A flexible, simple system of quality goals supports organizations in defining risk mitigation. Reports illustrate how testing has responded to risk and quality goals, ultimately enabling the critical go or no go decision.

ADVANCED MANUAL AND AUTOMATED CONTROLSince a significant amount of testing is still manual, gain a jump start to your testing with automatic generation of manual test cases (direct from your business cases) through integration with Caliber—and ensure you test applications against the true business need.

Testers working with Silk Central can create, control and manage their manual tests, with resource allocation, test planning, progress reporting, burndown charts, and personal dashboards. These all deliver targeted information and real-time visibility of metrics and analytics to other us-ers, increasing team collaboration and communication.

By transitioning from manual tests to automated tests, and integrating with an automated test toll, such as Silk Test, you will improve ROI and be able to plan, schedule, and report against your test execution in a physical or virtual environment, with real-time monitoring of all testing activities.

OPEN INTEGRATIONSilk Central is open, so you’re free to bring together your own choices of test tooling (requirement management, automated test tooling, defect management, and virtualized infrastructure) from different sources or different vendors, including out-of-the-box integrations or open APIs.

Linking your tools and your processes like this ensures that your soft-ware testing becomes a well-managed process that spans your entire

software development lifecycle, so you plan and execute tests based on needs, time, and effort. Deliver efficient and effective test management, with collaboration, control, and visibility throughout the entire process.

Micro Focus Silk Central ConnectTesting web applications on a huge variety of platforms, browser ver-sions, and devices in a short period of time is becoming an increasing challenge. Building, managing, and maintaining a suitable test environ-ment is extremely time-consuming, as is searching for different PCs in your workplace that may have the right configurations to test. Silk Central Connect is a configuration testing solution that addresses these issues by providing cloud-based virtual execution environments that can reduce testing time and effort by up to 80%3. Testing in the cloud means you can create a test environment based on physical machines as well as virtual images. With just a couple of clicks, Silk Central Connect will initialize tests across numerous configurations and popular desktop and mobile browsers—using just one script to help speed delivery of products. It’s the easiest possible way into test automation, and your test costs are closely aligned with usage. In other words, you’re only paying for cloud costs when you are testing—no more, no less.

Functional Testing SolutionsMicro Focus Silk TestSilk Test™ enables software testers to keep up with the increasingly fast pace of development (vital with today’s shortened product release cycles) by automating cross browser testing against the latest desktop and mobile browsers. This saves the slow and costly process of manually testing, increases quality and customer satisfaction, and speeds your time to market. With Silk Test, it’s easier to validate that enterprise, web, and mobile software applications work as expected across all configu-rations. No coding is required, which reduces the effort for successful cross browser testing by up to 80%3.

By creating a test once in Silk Test, you can reuse it across a variety of application types and browsers such as Internet Explorer, Firefox, Chrome, and mobile browsers.

Silk Test’s execution is the fastest in the industry, and you can run auto-mated test cycles after hours to meet short release cycles. Our solution will even react when systems fail while being tested. This automation enables you to do more testing in a shorter period of time, so you keep pace with market needs and ensure all your applications work on the latest browsers.

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If you have a huge variety of different browser configurations to test, Silk Test lets you use preconfigured Amazon images in the cloud to reduce the infrastructure burden. This simple yet powerful capability will dramatically lower your overall cost of product delivery, saving you the need to build expensive test environments, which do not always guarantee success.

BETTER COLLABORATION

Like all Silk tools, Silk Test allows users to work in a collaborative way during the test process, to drive productivity, reliability, and cost sav-ings. Since no coding is required with our solution, nontechnical team members can easily contribute to the test process. Silk Test provides the right automation interfaces (visual, script-based, or IDE-powered) that suit each individual in the test process, whether business analyst, domain expert, QA team, automation engineer or developer. By providing the same workflow across all the different clients, the user experience is seamless—easing the adoption of automated testing and bringing more people into the quality process.

Being so easy to use, Silk Test drives testing earlier and more often within the lifecycle to eliminate bugs, defects, and project delays. It’s the one essential test tool you need to validate business needs with minimal effort.

Micro Focus Silk MobileSilk Mobile™ provides automated functional testing of mobile devices. There’s no faster, more intuitive way to test genuine user experiences.

Just plug in a mobile device via USB or WiFi and begin testing real user experiences—across hundreds of device combinations and platforms in-cluding Android, iOS, Blackberry, Windows Mobile, Symbian, and HTML5.Even better, your application is protected from OS changes thanks to Silk Mobile’s unique three-tier protection technology that uses any combina-tion of native object recognition, dynamic image recognition, and optical character recognition. Silk Mobile includes a recorder that allows you to create tests within minutes, and there are rich editing and debugging capabilities. So you can tweak any recording exactly the way you want.

Finally, no jailbreaking or rooting of devices is needed with Silk Mobile: it supports non-jailbroken devices as well as jailbroken ones to address 100% of your testing needs.

Performance Testing SolutionsMicro Focus Silk PerformerPerformance issues with applications cost money and can risk your business reputation. So powerful and easy load testing is a must. With Silk Performer™, you ensure performance across all major enterprise, mobile and Web 2.0 environments—including AJAX, Adobe’s Flash and Flex, and Microsoft Silverlight.

Silk Performer will simulate massive test loads without you having to invest in load testing hardware and setup. It also provides greater access to test creation and execution for more testers, thanks to its flexible, shareable deployment model. Since it’s easy to use, all of your team members can quickly detect performance problems using integrated trending reports. Silk Performer also includes powerful end-to-end diag-nostic capabilities that help identify the root cause of performance prob-lems, so organizations can take corrective action when they find issues.

Most importantly, you get performance and release confidence by test-ing in the real world. How else, for example, could you easily test an application against 250,000 users simulating different mobile devices, network speeds, and browser types?

Silk Performer makes that kind of load testing easy by simulating tens, or tens of thousands, of IT system system users. Its powerful testing approach cuts scripting time by up to 80% and provides results that reflect real-world end user browsing experiences, including rendering time and protocol-level statistics.

That’s how Silk Performer ensures peak performance across all ap-plication types and safeguards the customer satisfaction levels your organization has worked so hard to gain.

TEST WEB AND NATIVE APPS ON MOBILESSilk Performer supports performance testing of mobile web applica-tions and mobile native applications. Due to the mobile device’s smaller screen size and use of touch screen, many web applications look dif-ferent from the full website when loaded. From a testing perspective, these mobile versions need to be tested as separate applications, even if they share components of the back end.

Silk Performer gives you a complete set of profiles for a variety of mobile phones, such as Android iOS, Windows Phone, and BlackBerry.

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It enables you to record test scripts and simulate the bandwidth limi-tations of mobile network connections, with support for existing and upcoming mobile phones standards like GPRS, EDGE, and LTE.

Micro Focus Silk Performer CloudBurstWith Silk Performer CloudBurst, you can have a load test cloud infra-structure up and running within minutes, without the burden and cost of managing complex infrastructures.

Run any size peak-load performance test on a pay-as-you-go basis. This means if your application doesn’t scale up to meet the loads you antici-pated, you only pay for what you’ve used, and that keeps costs down.

CloudBurst quickly simulates peak loads from multiple geographics, so you can ensure that applications will withstand massive, global us-age, and user spikes. Our solution also does more than simply identify problems. It offers diagnostic tools that allow you to efficiently locate root causes of performance issues (even under peak loads), letting you fast-track their correction.

Micro Focus Silk WebMeterSilk WebMeter lets you set up a website monitor in less than 5 minutes. Monitor your websites for performance and reliability, with different browsers and mobile devices. Silk WebMeter alerts you by email and updates you with daily reports if there’s an issue with your site. And it even helps to determine the cause of failure. It’s global monitoring made lightweight, easy, and completely free.

Business Needs Change. So Manage Them in Real TimeBring Your Agile Teams TogetherTo speed decision-making, many software delivery organizations are looking to make Agile a bigger part of their process. That goal is not with-out its challenges, particularly when it comes to change management.

Agile teams will typically be using different tools and platforms to those in traditional waterfall environments, and so while change requests might be well-managed through requirements, the Agile teams aren’t necessarily linked to the business as they were before.

The problem is exacerbated by the geographically distributed nature of our development teams. They may also be using different repositories and tracking tools altogether and have a blend of internal and external outsourced partners.

As a result of this complexity, organizations are experiencing overly long delays when delivering change requests or bug fixes, they are wasting valuable time and resources by manually integrating their tools, or they are attempting ‘heavy replication’ on a global scale.

GETTING TEAMS AND CHANGE REQUESTS IN SYNC

Micro Focus knows that business needs can rapidly change, the ques-tion is how do we manage and communicate those in real time, to all team members across the world, without undue complexity?

Our answer is a powerful change and configuration management solu-tion called StarTeam®, which streamlines the software supply chain, regardless of the tools your teams use. It does this without problematic issues of replication, using advanced synchronization technology that ‘pushes’ changes to developers from a central StarTeam repository.

Now, instead of change request delays, teams achieve efficient and re-peatable delivery with StarTeam’s much-needed insight across the entire lifecycle—with assets, changes, and relationships all synchronized and tracked in one consolidated view. StarTeam becomes the single source of truth, and the ultimate way to connect both traditional and Agile teams.

StarTeam: Change Management That Speeds Time to MarketMicro Focus StarTeamSoftware development teams today face substantial challenges from distributed and often out-of-sync changes taking place around the clock and around the globe. Nothing in software development changes

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without impacting another tool or process. So development and delivery assets must connect in a way that keeps the business, developers, and customers in sync at all times.

StarTeam provides that connection with a single source of change man-agement for teams, tools, and processes—regardless of whether your teams are co-located or geographically distributed. With StarTeam, you no longer have to deal with multiple disconnected tool repositories; you immediately gain a connected view of all your software lifecycle assets. This means that changes from one software deliverable to the next are easily understood without loss of control, misunderstandings, or escalation in delivery times.

A SINGLE REPOSITORYThis enterprise-ready, geographically-distributed development support is delivered through a single StarTeam repository that runs on inexpen-sive hardware and uses innovative caching technology to keep your teams connected. Whether you have hundreds of development projects or thousands of users, they will all benefit from this centralized control and new visibility.

StarTeam’s single repository means there are no more team silos. Simply, view and manage all of your development environments, methods, and processes in one place.

It’s far more than just file version control. Your development teams can use the extendable repository to track and manage change to a wide range of digital development assets throughout the software develop-ment lifecycle. These assets include files, change requests, defects, tasks, requirements, user stories, discussions, and more.

StarTeam streamlines all of this workflow and connects tools and pro-cesses while working flexibly with your organization’s current processes and integrating with test and Agile delivery tool sets.

This integration allows you to review, correlate, and compare cross-project data metrics to heighten project visibility and improve efficiency through fact-based decision support. It’s the flexible change manage-ment solution that any Agile business needs to improve release man-agement, raise quality, lower costs, and help developers to really focus on delivering the software the business requires.

StarTeam also works with Micro Focus’s lightweight, powerful, and af-fordable Silk Portfolio of testing tools to help synchronize defects and test plans and facilitate the delivery of higher quality software.

ConnectDisconnected systems and teams are preventing efficient collaboration on software delivery. Connect works with StarTeam and ties everything together within the development in a consolidated change management hub with full data synchronization between all repositories and clients.

With Connect, you can deploy across historic in-house solutions and integrate all assets. Use our connectors or create your own to take advan-tage of capabilities including versioning, branching, tracing, and reporting.

It’s the easy way to unite geographically distributed teams across different tools and platforms—giving you back control of complex development en-vironments and increasing visibility across all of your assets and changes.

Micro Focus Tools in Action: Eight Success StoriesAQS, USA30 PERCENT REDUCTION IN REBUILDSSoftware services company AQS has completely automated its build process with StarTeam. The StarTeam repository stores more than three million data files, to allow powerful version control and change manage-ment. Business Analysts now share, modify, and edit files to enable a faster workflow. AQS has seen a 30% reduction in rebuilds by removing costly errors and eliminating bottlenecks in its software build process.

Solution: StarTeam

ikeGPS, New ZealandCUTS MOBILE TEST TIME BY 25%Short sprints and complex test requirements made it difficult to rely on manual testing processes. To test its integrated hardware and software package, which runs on Windows Mobile, ikeGPS needed to automate. Developers immediately appreciated Silk Mobile’s simple user interface, and it is now deployed across multiple hardware platforms. Automated mobile tests are run overnight and following Silk Mobile’s implementa-tion, testing effort has been reduced by 25%.

Solution: Silk Mobile

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Danske Bank, DenmarkIMPROVES QUALITY WITH AGILE TESTINGRunning 500 test cases across seven brands in its organization now takes Danske Bank less than an hour. Silk Test supports the bank’s testing automation framework, while Silk4J brings test automation to the Java developers’ environment. Danske Bank has compressed a complex test framework into a single Java file using Silk4J, which fully automates testing, quickly locates points of failure, and gives the bank’s developers confidence in the quality of their work.

Solutions: Silk Test, Silk4J

Invertix, USAAUTOMATES AND IMPROVES TRANSPARENCYAt Invertix, ideas and change requests now start in either StarTeam or Caliber, become a testable requirement in Caliber, get attached to test scripts in Silk Central, and automatically trace back to StarTeam for any defect resolution. The company provides technology solutions to the government, and uses all of these tools to improve transparency of its development process. Invertix now produces over 200 weekly governance reports and has increased responsiveness through Agile testing and mini-sprints.

Solutions: StarTeam, Caliber, Silk Central

Ministry of Defense, FranceSPEEDS MISSION-CRITICAL TESTINGCollaborative working tools improve development and process traceabil-ity for the mission-critical systems that help defend France. Vital updates to a dedicated information system take place while engineers keep the lights on. The key is forging a link from requirements development through to validation for users and developers, using Micro Focus tools. This promotes collaboration and simplifies dialogue—which significantly reduces testing periods.

Solutions: Caliber, Silk Central, Silk Test, Silk Performer

Telefónica O2, Czech RepublicIMPROVES ON ITS LOAD TESTINGTelefónica O2 Business Solutions simulates real-world user demand with Silk Performer, increasing test user volumes from hundreds to thousands compared to its previous open source tooling. The IT services company offers load and stress testing as a service to customers and now resolves capacity problems before they have an operational impact.

Solution: Silk Performer

OLM Systems, UKSTREAMLINES PERFORMANCE TESTINGWith support calls down 64% and customer satisfaction up to 90%, Silk Performer is having a significant effect at OLM Systems, an in-dependent provider of software. Silk Performer is integrated into the Agile development methodology, so performance and load testing on new functionality is executed during Agile sprints. Research shows that performance testing has impacted both customer satisfaction and sup-port calls—all due to the higher quality of OLM’s final products.

Solution: Silk Performer

Quality Kiosk, IndiaMEETS CUSTOMER QUALITY DEMANDSQuality Kiosk delivers QA excellence to India’s leading banks and insur-ance companies. The company uses the automated testing capabilities of Silk tools to test 20 complicated systems and a core banking system. Different platform support is essential, and Silk delivers maximum cover-age and quality. Since testing with Silk Test and Silk Performer began, not a single application has had to be rolled back after going live.

Solutions: Silk Test, Silk Performer

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Summary: Delivering the Business Need Is SuccessFor many years, the traditional focus in the software supply chain has been delivering working software based on a plan that doesn’t evolve and that was outdated as soon as it was printed.

Micro Focus believes that plans must change—and fast—to focus on delivering what the business needs and asked for, in a real-time way that is flexible enough to react to rapidly evolving market conditions. We also believe end user satisfaction should be at the heart of all software sup-ply chain activities, so the right features, the right functions, and the right code are delivered based on today’s end user needs, not yesterday’s.

This change can happen without having to ask every user in the supply chain to use a different tool. It is far more about managing the current, unpredictable delivery of software or change requests; the poor com-munication between teams; a lack of proper validation; or the missing stakeholder involvement in delivering what’s right for the business.

Micro Focus solutions are all about helping you manage those issues, plug information gaps between teams to collaborate better, and deliver software faster based on business value; we are all about successful software delivery. Find out more about our solutions at: www.Borland.com/en-gb/home

163-000004-001 | B | 03/16 | © 2016 Micro Focus. All rights reserved. Micro Focus, the Micro Focus logo, Silk Central, Silk Mobile, Silk Performer, Silk Test, and StarTeam, among others, are trademarks or registered trademarks of Micro Focus or its subsidiaries or affiliated companies in the United Kingdom, United States and other countries. All other marks are the property of their respective owners.

Micro FocusUK HeadquartersUnited Kingdom+44 (0) 1635 565200

U.S. HeadquartersRockville, Maryland301 838 5000877 772 4450

Additional contact information and office locations: www.microfocus.comwww.borland.com

http://www.microfocus.com

http://www.borland.com

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