state farm presentation
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Presenatation on Advertising Campaign for State Farm Renter\'s InsuranceTRANSCRIPT
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State Farm Renter’s Insurance
Top 3 Competitors’ Marketing efforts better attract 18-24 yr olds:
Geico◦ Humor and memorable mascots◦ Leader in new customer
acquisition/TOM awareness
Progressive◦ Mixed humor/serious ads emphasize
user-friendly website
Allstate◦ Real-life approach with dramatic car
accidents, etc
**These marketing campaigns hold
target market’s interest giving
their marketing efforts a competitive
advantage over State Farm’s.
State Farm is the Leader in
Customer service/satisfaction
Customer retention (94.6%)
Auto insurance policies◦ It would take 4 Geicos to equal State
Farm’s auto market
Denver’s
Young
Adults
18-24
•Leaving home
•Newly emancipated
•Renting
Expensive
Lifestyles
•Spend $ on partying, outdoor
sports, travel, entertainment
•Don’t like to spend $ on
necessities like insurance
Critical/
Elusive
•Very cynical of advertising
•“Never home” lifestyles hard
to reach with typical media
43,742
190,200
117,439
58,612
Denver’s Age Demographics
18-24
25-44
45-64
65+
•Majority of Population makes less than $30,000/yr
•Median Income is $59,209
21%
21%
43%
32%
18-24 yr old Psychographics
Cultural/Art
Events
Golf
Physical
Fitness
Watch Sports
on TV
• All but 1/3 of the population of 18-24 yr olds
spend the majority of their leisure time out and
away from home
•State Farm’s customer base skews older
•Often seen as “Your father’s insurance company”
•Current customers are
•Educated
•Conservative
•Practical in making purchases
•Goal Oriented
•Concerned with Career and Family
•Look for reliability/trustworthiness
18-24 year olds generally
do not share these traits.
State Farm maintains an image of Classic tradition Old time one-on-one service Exceptional quality Not for the parsimonious
State Farm is positioned to appeal to mostly Baby boomers and senior citizens who don’t mind paying more $ for better, more reliable service.
State Farm Renter’s Insurance
Campaign will reach elusive 18-24 yr old market with OOH/non traditional media
High frequency of repeated exposures to product
Use simple “insurance moments” to portray need
Humorous content in ads, not expected from “your father’s insurance company”
State Farm Renter’s Insurance
Create awareness for renter’s insurance since the product, and its benefits, are unfamiliar to students
Inform potential customers that the product is affordable, easy to obtain, and valuable in solving real-life, everyday crises that the typical 18-24 year old encounters
Re-position State Farm in the eyes of this demographic by illustrating that the company’s products aren’t just for their parents anymore.
State Farm Renter’s Insurance
Out of Home Advertising◦ Billboards Located along roadways
Highly visible to vehicular traffic
• 2 placed in Denver Area
• Bus Wraps• “Drives” message all over Denver
• Highly visible
• Placed in highly rented neighborhoods
Out of Home Advertising Contd.◦ Bathroom Ads Designed to reach broad audience that can
target male and female exclusively
Cannot be walked by, clicked past, tuned out, or turned off
◦ Theater Starts at beginning of feature film
More likely to have increased interest in advertised brands, have a better opinion of the brands
◦ Apartment Guide Targets those looking
for a property to rent
Specific to Denver, Guides are free
◦ Internet Social networking sites
like Facebook and Myspace
Viewers are targeted demographically/
psychographically
◦ Partnership/
Sponsorship Targets those looking
for property to rent
Very cost-efficient
Ability to hand out info and talk one-on-one with customers
State Farm’s Renter’s Insurance
Out of Home ads◦ Tracked with DEC (daily estimated circulation)
◦ 45,000 people see at least one bus shelter daily
◦ 25,000 see one bench daily
Internet◦ Tracked with CPC (cost per click)
Print Ads, Sponsorship◦ More difficult to track
◦ Work with local agents to record increase in number of Renter’s Insurance policies taken out by 18-24 year old demographic
State Farm Renter’s Insurance covers your
belongings from fire, water, and any other
natural disasters.
Women’s Bathroom Ad
Men’s Bathroom Ad
Grand Total =
$144,392