State Governance

Transformation

Henry Toll Fellowship Program, 2008

The Council of State Governments

CSG’s Trends Mission

• Provide state policymakers with information and analysis on emerging trends and driving forcesreshaping the state policy and management landscape.

• Offer innovative state policy options and sound management tools to state officials to help deal with emerging and rapidly changing conditions.

The Winds of Change

• Aging

• Immigration

• Growth & Migration

• Knowledge-based economy

• Globalization

• Data & information overload

• Privacy vs. Security

• Sustaining Natural Resources

• Political Polarization

• Federalism on the ropes

• States faced with rapid societal changes and unprecedented

challenges see their capacity to govern through traditional ways

overwhelmed.

• State leaders recognize the need to rethink the structures,

institutions and management practices of government, but are often

paralyzed to act.

• The public correctly perceives the inadequacy of state governments

structure to deal with 21st century challenges

• State leaders are under increasing pressure to provide more effective

and efficient management and service delivery to the public.

Implications of Change

1. Emerging trends, rapid societal changes and unprecedented challenges

2. States’ fiscal conditions are expected to be worse due to structural imbalance, debts and rising costs.

3. The public’s expectations and demands.

4. “Mismatches” between emerging trends and existing institutional characteristics in many states.

5. Short-term results vs. Long-term vision

Why transformation?

Transformation Strategies

1. Anticipatory Governance

2. Results-focused Governance

3. Collaborative Governance

4. Transparent Governance

NOW FUTURE

Current-issues driven government

Emerging-issues oriented governance

Short-term decision making Long-term strategic planning

Individual agency plans and objectives

Statewide plans with shared vision and goals

Piecemeal solutions to immediate problems

Holistic approaches to crosscutting issues

Anticipatory Governance

Results-focused Governance

NOW FUTURE

Legislation with policy and program objectives

Legislation with measurable results

Line-item and incremental budgeting

Performance budgeting for desired outcomes

Rules and process-oriented management

Management flexibility and innovation

Hierarchical and top-down administration

Entrepreneurial and transformational leadership

Collaborative Governance

NOW FUTURE

Silo-based organizational culture

Interagency and inter-sector collaboration

Fragmented structures with turf protection

Consolidated structures and shared services

Agency specific databasesIntegrated information systems

State monopoly of service delivery

Optimal, cost-efficient servicedelivery

Transparent Governance

NOW FUTURE

Closed and inward administrative process

Open government with clear public access

Self-contained and multi-layered bureaucracy

Citizen-friendly and responsive mechanisms

Slow, paper-based operationsE-government with speedy, simple processing

Unethical behavior, diminishing public integrity

Accountable governance in cyber-democracy

Transformation in the States

Budgeting for Outcomes

CSG helps state policy-makers

• “Scouting” for emerging trends and patterns of

change

• “Interpreting” change and translating impacts to

state policy

• “Guiding” decision-makers with information and

policy options

How most organizations invest their resources

How CSG invests its resources

1. States Led Past Modernization Eras

2. States are Governance Laboratories

3. CSG – a Unique Multi-branch Resource

4. CSG Showcases States Leading the Way

Transformation: Bottom-Line

1. Assists state leaders and managers in better serving the public in the 21st century.

2. Helps states transform their structural, institutional and management characteristics.

3. Provides information on sound management approaches and tools to help implement governance transformation.

4. Recognizes transformative ideas and programming via the Dr. Keon Chi State Governance Transformation Award.

5. Other projects and initiatives

CSG’s National Center for State

Governance Transformation

Change

Transition

Transformation

“It is not the strongest of the species that survives, nor the most intelligent, but the ones most responsive to change.”

Charles Darwin

1. What is your state/region doing to transform the

way it does business?

2. What obstacles to transformation have you

encountered (or do you anticipate finding) in

your state/region?

3. How can your state/region embark on state

governance transformation?

Transformation Discussion