state of california edmund g. brown jr., governor …...april 27, 2015 russell g. worden managing...

STATE OF CALIFORNIA EDMUND G. BROWN JR., Governor

PUBLIC UTILITIES COMMISSION 505 VAN NESS AVENUE SAN FRANCISCO, CA 94102-3298

April 27, 2015

Russell G. Worden

Managing Director, State Regulatory Operations

Southern California Edison Company

8631 Rush Street

Rosemead, CA 91770

Dear Mr. Worden,

The Commission has approved Southern California Edison Company’s Advice Letter

No. 96, filed on April 06, 2015, regarding "Update to Forms to Reflect the Revised

Customer Contact Center Operating Hours."

Enclosed are copies of the following revised tariff sheets for the utility’s files:

P.U.C. Sheet No. Title of Sheet

893-W Forms 14-574.W-1-GS

894-W Forms 14-574.W-1-R

895-W – 896-W Table of Contents

Please contact Robert Weissman at (415) 703-1923 if you have any questions.

Thank you,

/s/DANIEL SONG

Daniel Song

Water & Sewer Advisory Branch

Division of Water and Audits

Enclosures

Southern California Edison Revised Cal. PUC Sheet No. 893-W

Rosemead, California Cancelling Original Cal. PUC Sheet No. 868-W

(To be inserted by utility) Issued by (To be inserted by Cal. PUC)

Advice 96-W R.O. Nichols Date Filed Apr 6, 2015

Decision Senior Vice President Effective

1D3 Resolution

WATER STATEMENT

FORM 14-574.W-1-GS

Schedule W-1-GS, W-3, W-4

DS4

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May 6, 2015

Customer account 0-00-000-0000

Service account 0-000-0000-0054321 ANY AVEAVALON, CA 90704

Amount of your last bill $xxx.xx

Payment we received on Mmm dd ‘yy - thank you -$xxx.xx

Balance forward $x.xx

Your new charges $xxx.xx

Total amount you owe by Mmm dd ‘yy $xxx.xx

Compare the water you are using

Your current read for meter WTR-000000 - Mmm dd ‘yy xxxxx

Your previous read - Mmm dd ‘yy -xxxxx

Difference xxx

Multiplier x xxx.xx

Total water you used this month in Gallons xx,xxx

Your next billing cycle will end on or about Mmm dd ‘yy.

Please return the payment stub below with your payment and make your check payable to Southern California Edison.

If you want to pay in person, call 1-800-747-8908 for locations, or you can pay online at www.sce.com.

Amount due by Mmm dd ‘yy $xxx.xx

TEAR HERE

VALUED CUSTOMER54321 ANY AVEAVALON, CA 90704

P.O. BOX 600ROSEMEAD, CA 91771-0001

00 000 0000 0000000 000000000000000000000000000

Your daily average water usage (Gallons)

Your account summary

P.O. Box 600Rosemead, CA91771-0001www.sce.com

Date bill prepared: Mmm dd ‘yy

Amount enclosed $

Customer account 0-00-000-0000Please write this number on your check. Make your

check payable to Southern California Edison.

VALUED CUSTOMER / Page 1 of 3

2 years ago: xxx.xx Last year: xxx.xx This year: xxx.xx

TEAR HERE

For billing and service inquiries call 1-800-367-8851

90

100

110

Mmm 'yy Mmm 'yy Mmm 'yy Mmm 'yy

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Round-up my bill to next whole dollar amount for EAF

Contact information

Important information

Customer service numbers Multicultural services General Services (U.S. & Canada) 1-800-655-4555 Cambodian 1-800-843-1309

Account Balances & Extensions 1-800-950-2356 Chinese 1-800-843-8343

Emergency Services & Outages 1-800-611-1911 Korean 1-800-628-3061

California Alternate Rates for Energy (CARE) 1-800-447-6620 Vietnamese 1-800-327-3031

Electric Industry Restructuring 1-800-799-4723 Spanish 1-800-441-2233

Energy Theft Hotline 1-800-227-3901

Hearing & Speech Impaired (TTY) 1-800-352-8580

Correspondence: Southern California Edison (SCE)

P.O. Box 6400 Rancho Cucamonga, CA 91729-6400

.

Change of Mailing Address: 0-00-000-0000

STREET# STREET NAME APARTMENT #

CITY STATE ZIP CODE

TELEPHONE # E-MAIL ADDRESS

To change your contact information, complete the form below and return it to SCE.


*Note - Symbols will appear on production bills

Energy Assistance Fund (EAF): I want to help people pay their energy bill through EAF. For info visit www.sce.com/eaf or call (800) 205-8596.

Add this amount for EAF $_______________ Select one box only and sign below for EAF:

_____________________________________

Rotating outagesA rotating outage is a controlled electric outage that lasts approximately one hour

for a group of circuits, which is used during electric system emergency conditions to

avoid widespread or uncontrolled blackouts. Each SCE customer is assigned a

rotating outage group, shown on the upper part of the SCE bill. If your rotating

outage group begins with the letters A, M, R, S, or X, you are subject to rotating

outages. If it begins with N or Exempt, you are not. Your rotating outage group may

change at any time. For more information, and to see which rotating outage groups

are likely to be called in the event of a system emergency, visit www.sce.com or call

1-800-655-4555.

Options for paying your bill

On-line: www.sce.com or Electronic Fund Transfer

Mail-in: Check or Money order

In Person: Authorized payment locations 1-800-747-8908

Phone: QuickCheck 1-800-950-2356

Credit Card–Visa/MasterCard* 1-800-254-4123

Debit Card–ACCEL/NYCE/Pulse/Star 1-800-254-4123

*The Credit/Debit card payment options are not available for payment of commercial

services or security deposits for commercial services.

You may call us for electronic payment options, to make payment arrangements, or

for information on agencies to assist you in bill payment. If service has been

disconnected, on the day of the service reconnection, be sure all appliances and

other electric devices are turned off. For additional home safety tips, visit

www.sce.com/safety or you may call SCE Customer Service at 1-800-655-4555.

Past due billsYour bill was prepared on Month dd, yyyy. Your bill is due when you receive it and

becomes past due 19 days after the date the bill was prepared. You will have 15

days at your new address to pay a bill from a prior address before your service will

be terminated. SCE does not terminate residential service for non-payment of bills

for other classes of service. Termination of electric service requires a Service

Connection charge. If you are a residential customer, and claim an inability to pay

and payment arrangements have not been extended to you by SCE pursuant to

SCE's filed tariffs, you may contact the California Public Utilities Commission

(CPUC).

Rules and ratesSCE’s rules and rates are available in full at www.sce.com or upon request.

Disputed billsIf you think your bill is incorrect, call us and speak with a customer service

representative, or if necessary, with a manager. If you feel unsatisfied with the

result of such discussion(s), contact the CPUC, Consumer Affairs Branch by mail

at: 505 Van Ness, Room 2003 San Francisco, CA 94102; or at: www. cpuc.ca.gov,

1-800-649-7570, TTY: 1-800-229-6846. Include a copy of your bill, why you believe

SCE did not follow its rules and rates, and a check or money order made out to the

CPUC for the disputed amount. You must pay the disputed amount, or send it to

the CPUC, before the past-due date to avoid disconnection. The CPUC accepts

payment only for matters relating directly to bill accuracy. While the CPUC is

investigating your complaint, you must pay any new SCE bills that become due.

Electronic Fund Transfers (EFT)When you provide a check as payment, you authorize us either to use information

from your check to make a one-time electronic fund transfer from your account or to

process the payment as a check transaction. When we use information from your

check to make an electronic fund transfer, funds may be withdrawn from your

account as soon as the same day we receive your payment. You will not receive

your check back from your financial institution, but the transaction will appear on

your financial institution statement. If you do not wish to authorize an electronic fund

transfer, please call the 800 number on the front of your bill.

Definitions• DWR Bond Charge: Bonds issued by the Department of Water Resources (DWR)

to cover the cost of buying power for customers during the energy crisis are being

repaid through this charge.

• SCE Generation: These charges recover energy procurement and generation

costs for that portion of your energy provided by SCE. Beginning April 11, 2010,

pursuant to CPUC Decision 10-03-022, Direct Access (DA) is again open to all

non-residential customers, subject to annual limits during a four year phase-in

period, and absolute limits following the phase-in. All residential customers

currently returning to Bundled Service may not elect to return to DA service.

• CA Climate Credit: Credit from state effort to fight climate change. Applied monthly

to eligible businesses and semi-annually to residents.

Every Month

One Month Only

Every Month

One Month Only

I hereby authorize SCE and my financial institution to automatically deduct my

monthly payment from the checking account as shown on my enclosed check, ten

calendar days after my bill is mailed.

Signature ______________________________________ Date ______________

To change your checking account information or to be removed from the Direct

Payment program please call SCE @

Direct Payment (Automatic Debit) Enrollment: 0-00-000-0000

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Your rate: W-1-GS

Billing period: Mmm dd ‘yy to Mmm dd ‘yy (32 days)

Water charges - SummerService charge $xxx.xx

Quantity charge (per 1,000 Gallon)

All usage xx,xxx Gal/1,000 x $xx.xxxxx $xxx.xx

Subtotal of your new charges $xxx.xx

1986 – Tax act credit $xxx.xx x -x.xxxxx% -$xx.xx

State water surcharge $xxx.xx x x.xxxxx% $xx.xx


Details of your new charges

Looking for a more convenient way to receive and pay your monthly water bill?

Online Billing lets you view your current bill and review your account history without receiving a paper bill. Online Payment offers the

convenience of paying online, any time of day, seven days a week. You’ll save on postage, too. Enroll in SCE’s free My Account

service today at www.sce.com/mybill.

Things you should know


Additional information:• Meter Size: x.x inch






1D3 Resolution

WATER STATEMENT

FORM 14-574.W-1-R

Schedule W-1-R-CARE, W-1-R, W-1-RM, W-1-RDS, W-1-RDS-CARE

DS4

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May 6, 2015

For billing and service inquiries call 1-800-367-8851 Customer account 0-00-000-0000


Amount of your last bill $xx.xx

Payment we received on Mmm dd ‘yy - thank you -$xx.xx


Your new charges $x,xxx.xx

Total amount you owe by Mmm dd ‘yy $x,xxx.xx


Your current read for meter WTR-000000 - Mmm dd ‘yy xxx,xxx

Your previous read - Mmm dd ‘yy -xxx,xxx

Difference xxx

Multiplier x xxx.xx


Your next billing cycle will end on or about Mmm dd ‘yy .



Amount due by Mmm dd ‘yy $x,xxx.xx

(Tear here)



00 000 0000 0000000 000000000000000000000000000





Amount enclosed $




0

40

80

Mmm'yy

Mmm'yy

Mmm'yy

Mmm'yy

Mmm'yy

Mmm'yy

Mmm'yy

Mmm'yy

Mmm'yy

Mmm'yy

Mmm'yy

Mmm'yy

Mmm'yy

Mmm'yy

2 years ago: xx.xx Last year: xx.xx This year: xx.xx

(Tear here)(14-574)

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Contact information











.



CITY STATE ZIP CODE







_____________________________________









1-800-655-4555.























(CPUC).































Every Month

One Month Only

Every Month

One Month Only




Signature ______________________________________ Date ______________




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Your rate: W-1-R

Billing period: Mmm dd ‘yy to Mmm dd ‘yy (xx days)

Water charges - SummerService charge $xx.xx


Tier 1: First 2,000 Gal x,xxx Gal/1,000 x $xx.xx $xx.xx

Tier 2: Between 2,001 – 6,500 Gal x,xxx Gal/1,000 x $xx.xx $xxx.xx

Tier 3: Over 6,500 Gal xx,xxx Gal/1,000 x $xx.xx $x,xxx.xx

Subtotal of your new charges $x,xxx.xx

1986 – Tax act credit $x,xxx.xx x -x.xxxxx% -$xx.xx

State water surcharge $x,xxx.xx x x.xxxxx% $xx.xx









Additional information:• Meter Size: x/x x x/x inch

http://www.sce.com/mybill


Rosemead, California Cancelling Revised Cal. PUC Sheet No. 882-W

TABLE OF CONTENTS Sheet 1

(Continued)




1D4 Resolution

Cal. P.U.C. Sheet No. TITLE PAGE ........................................................................................................................................ 881-W TABLE OF CONTENTS - RATE SCHEDULES ............................................................................... 895-W TABLE OF CONTENTS - LIST OF CONTRACTS AND DEVIATIONS........ .................................... 896-W TABLE OF CONTENTS - RULES ...................................................................................................... 896-W TABLE OF CONTENTS - SAMPLE FORMS ................................. ................................................... 896-W PRELIMINARY STATEMENT: A. Territory Served by the Utility ................................................................................................. 848-W B. Types and Classes of Service ......................... ..................................................................... 848-W C. Description of Service................................... ......................................................................... 848-W D. Procedure to Obtain Service ...................... ........................................................................... 848-W E. Symbols ................................................ ................................................................................. 848-W F. Income Tax Component of Contributions Provision ......... ............................................. 309-310-W G. Tax and Depreciation Change (TDC) Memorandum Account . . . ................................. 330-331-W

H. Water Related Costs and Fees (WRCF) Memorandum Account . ................................ 337-338-W I. Water Contamination Litigation Expense Memorandum Account ....................................... 351-W J. Water Quality Balancing Account .................................................................................... 466-467-W K. Office of Drinking Water User Fees Balancing Account ................................................. 468-469-W L. Deferred Revenue Requirement Tracking Account (DRRTA) .............................................. 418-W M. Purchased Power Expenses Memorandum Account (PPEMA) ........................................... 425-W N. Catalina Water CARE Memorandum Account ...................................................................... 437-W O. Catalina Water Rationing Memorandum Account (CWRMA) ............................................... 582-W P. Catalina Water Lost Revenue Memorandum Account (CWLRMA) ...................................... 816-W

SERVICE AREA MAP............................................... .............................................................................. 3-W

RATE SCHEDULES Schedule Cal. P.U.C. No. Title of Sheet Sheet No.

RESIDENTIAL

W-1-R-CARE Santa Catalina Island California Alternate Rates For Energy (CARE) ..... 850-851-852-W W-1-R General Metered Fresh-Water Service – Residential Service ................................ 853-W W-1-RDS General Metered Fresh Water Service – Residential Dual Service ........................ 854-W W-1-RM Master Metered Fresh Water Service – Residential Multifamily Accommodation ............................................................................................................................ 855-856-W W-10 Residential Service to SCE Employees ............. ..................................................... 849-W W-SE Service Establishment Charge....................... .......................................................... 189-W

GENERAL SERVICE

14.1 Staged Mandatory Water Conservation and Rationing ..................... 817-818-819-587-W FWY Fresh Water Yield................................... .................................................................. 287-W TRA-W Tax Reform Act of 1986, Surcharge Credit ............. ................................................ 255-W UF-W Surcharge to Fund Public Utilities Commission Reimbursement Fee .................... 402-W W-1-GS General Metered Fresh Water Service General Service ................... 857-858-859-860-W W-3 Water Service For Irrigation ...................................................................................... 861-W W-4 Dedicated Water Service For Private Fire Protection Systems ............................... 862-W

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May 6, 2015




(Continued)




2D3 Resolution

LIST OF CONTRACTS AND DEVIATIONS Cal. P.U.C. Sheet No. List of Contracts and Deviations .............................. ............................................................................. 6-W

RULES Rule Cal. P.U.C. No. Title of Sheet Sheet No. 1. Definitions ........................................................................................................ ...................... 210-W 2. Description of Service ..................................................................................... ...................... 109-W 3. Application for Service ....................................................... 821-822-290-291-292-293-294-823-W 4. Contracts ......................................................................................................... ........................ 11-W 5. Special Information Required on Forms ......................................................... 496-497-498-499-W 6. Establishment and Re-establishment of Credit .............................................. ...................... 736-W 7. Deposits ........................................................................................................... .............. 737-824-W 8. Notices ............................................................................................................. .............. 270-825-W 9. Rendering and Payment of Bills ................................................................ 552-19-774-826-555-W 10. Disputed Bills ................................................................................................... ...................... 502-W 11. Discontinuance and Restoration of Service ............... 503-504-505-506-507-508-827-510-511-W 12. Rates and Optional Rates ............................................................................... .................. 25-26-W 13. Temporary Service .......................................................................................... .................. 27-28-W 14. Shortage of Supply and Interruption of Delivery ............................................ ...................... 828-W 14.1 Santa Catalina Island Fresh Water Rationing Plan .................. 829-830-831-832-833-834-835-W 15. Main Extensions .......................................... 191-192-315-194-195-316-197-198-199-200-201-W 16. Service Connections, Meters and Customer's Facilities .......... 257-317-318-260-261-262-263-W 17. Measurement of Service ................................................................................. .............. 512-513-W 18. Meter Tests and Adjustment of Bills for Meter Error ...................................... ....... 864-865-866-W 19. Service to Separate Premises and Multiple Units, and Resale of Water ...... ...................... 228-W 20. Water Conservation ........................................................................................ ...................... 598-W 21. Fire Protection ......................................................................................................................... 514-W SAMPLE FORMS Form Cal. P.U.C. No. Title of Sheet Sheet No. C-429 Main Extension Contract - Individuals ...................................................................... 64-W CSD-378 Application and Contract for Gas and/or Water Service ......................................... 93-W CSD-448 Main Extension Contract - Subdivisions Fire Flow Meets G.O. 103 Requirements .......................................................................................... 111-W CSD-449 Main Extension Contract - Subdivisions Fire Flow Exceeds G.O. 103 Requirements .......................................................................................... 112-W CSD-450 Main Extension Contract - Subdivisions Special Facilities and Distribution Plant Fire Flow Meets G.O. 103 Requirements ................................. 113-W CSD-451 Main Extension Contract - Subdivisions Special Facilities and Distribution Plant Fire Flow Exceeds G.O. 103 Requirements ............................. 114-W CSD-470W 15 Day Notice of Service Termination .................................................................... 636-W 14-176 Fire Hydrant Service Agreement ............................................................................ 235-W 14-574.W-1-GS Water Statement General Service .......................................................................... 893-W 14-574.W-1-R Water Statement Residential ................................................................................... 894-W 14-766 Catalina Water LPP Settlement Sample ................................................................. 374-W 14-767 Catalina Water LLP Month #11 Sample ................................................................. 375-W 14-815W Tenant Rights ...........................................................................................................637-W

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May 6, 2015

P.O. Box 800 8631 Rush Street Rosemead, California 91770 (626) 302-4177 Fax (626) 302-4829

Russell G. Worden Managing Director, State Regulatory Operations

April 6, 2015

ADVICE 96-W (U 338-W)

PUBLIC UTILITIES COMMISSION OF THE STATE OF CALIFORNIA DIVISION OF WATER AND AUDITS

SUBJECT: Update to Forms to Reflect the Revised Customer Contact Center Operating Hours

Southern California Edison Company (SCE) hereby submits for filing the following changes to its tariffs. The revised tariff sheets are listed on Attachment A and are attached hereto.

PURPOSE

The purpose of this advice filing is to seek California Public Utilities Commission (Commission) approval of SCE’s planned change in the hours of operation of its Customer Contact Center (CCC) for non-emergency calls and to update its forms and other collateral material to reflect the change. This request is consistent with the changes requested for electric and gas.1 If approved, the CCC will have the following operating hours:

1. For emergency calls such as outages, damaged equipment, disconnection of service for non-payment, CCC service representative will be available 24 hours a day 7 days a week(24/7). 2

2. For non-emergency calls, the availability of a CCC representative will be changed from 24/7 to the following business hours:

Monday – Friday: 6:00 am to 9:00 pm

1 Advice 198-G/3197-E, filed on March 20, 2015. 2 For speech and hearing impaired customers, Text Telephone (TTY) Telecommunications

and the Device for the Deaf (TDD) will also continue to be staffed for emergency calls 24 hours a day, 7 days a week.

ADVICE 96-W (U 338-W) - 2 - April 6, 2015

Saturday – 8:00 am to 5:00 pm

Closed Sundays and Holidays3

Self-service methods such as SCE.com, MyAccount, mobile applications, and Interactive Voice Response (IVR) will continue to be available to customers 24/7.

BACKGROUND

In 2014, SCE handled approximately 15.7 million calls to its CCC of which over 7.9 million were handled by approximately 675 CCC representatives. As the growing number of SCE customers adopt digital technologies, their expectations of how SCE serves them have changed. SCE has responded by deploying self-service systems such as web services on SCE.com, mobile applications, and the IVR. These self-service systems provide SCE customers with the ability to conduct many routine transactions, including paying bills, turning on or turning off service, and inquiring about the status of an outage on a 24/7 basis. In addition, customers can also report outages using SCE.com, SCE’s mobile application, and the IVR. The availability, reliability and ease of use of these systems has resulted in a 14.8 percent reduction in CCC representative-handled calls for the time period of 2008 through 2014. In light of the availability and widespread adoption of these self-service systems, SCE plans to change its CCC operating hours for non-emergency calls as described above. This change is necessary for SCE to re-allocate its CCC representative resources to the hours when customer call volume is high, and reduce CCC operating expenses consistent with the productivity and Operational Excellence forecasts in its 2015 General Rate Case for electric operations.4 SCE expects that this reallocation of CCC resources will benefit customers by increasing staffing during high call volume periods. Currently, San Diego Gas & Electric Company (SDG&E) operates its CCC under similar operating hours.5

Currently, SCE receives approximately 95 percent of its non-emergency calls during the business hours defined above. Current self-service options will continue to be available

3 SCE’s holidays include New Year's Day (January 1), Presidents’ Day (third Monday in

February), Memorial Day (last Monday in May), Independence Day (July 4), Labor Day (first Monday in September), Columbus Day (second Monday in October), Veterans Day (November 11), Thanksgiving Day and following Friday (fourth Thursday and Friday in November), and Christmas (December 25).

4 CCC operations are funded through SCE’s electric General Rate Case proceeding. In its 2015 (electric) General Rate Case, SCE proposed reductions to CCC operating expenses in FERC Account 903.800. Though no decision has been issued in that proceeding, no party opposed the reductions and SCE expects them to be adopted.

5 In May 2014, the Commission approved SDG&E’s Advice Letter 2585-E/2279-G under which SDG&E revised its CCC normal business hours to Monday-Friday 7:00 am to 7:00 pm, and Saturday from 7:00 am to 6:00 pm.

ADVICE 96-W (U 338-W) - 3 - April 6, 2015

to address customer issues for approximately 82 percent of the remaining 5 percent of non-emergency calls received outside of the proposed normal business hours. SCE will continue to operate its CCC on a 24/7 basis for emergency calls.

SCE plans to provide its customers with notice at least 30 days prior to this change taking effect utilizing a combination of bill onserts and/or inserts, SCE.com, and IVR. SCE will continue to monitor customer experience in order to assess customer satisfaction with its CCC overall as well as the new non-emergency hours of operation.

In addition to the forms listed below and on Attachment A, SCE is requesting approval to modify its collateral and online materials, and other documents that reference the CCC’s hours of operation as “24 hours a day,” “7 days a week” by removing the references.

PROPOSED TARIFF CHANGES

SCE plans to remove references regarding “24 hours” and/or “7 days a week” as well as any specific hours listed for multicultural services references as follows:6

The following Water Statements will be modified in accordance with the changes references above.

Form 14-574, W-1-R Water Statement for Residential

6 Hours for multicultural services will now conform to the business hours listed above.

ADVICE 96-W (U 338-W) - 4 - April 6, 2015

Form 14-574, W-1-GS Water Statement for Commercial

No cost information is required for this advice filing.

This advice filing will not increase any rate or charge, cause the withdrawal of service, or conflict with any other schedule or rule.

TIER DESIGNATION

Pursuant to General Order (GO) 96-B, Water Industry Rule 7.3.2, this advice letter is submitted with a Tier 2 designation.

EFFECTIVE DATE

This advice filing will become effective on May 6, 2015, the 30th calendar day after the date filed. In addition, SCE plans to fully implement the revised CCC hours of operation on the Water Statements, as well as with CCC staffing levels within six months of the effective date.

NOTICE

Anyone wishing to protest this advice filing may do so by letter sent via U.S. Mail, facsimile, or electronically, any of which must be received by the Division of Water and Audits and SCE no later than 20 days after the date of this advice filing. Protests should be mailed to:

Director, Division of Water and Audits California Public Utilities Commission 505 Van Ness Avenue San Francisco, California 94102 Facsimile: (415) 703-2200 E-mail: [email protected]

In addition, protests and all other correspondence regarding this compliance advice letter should also be sent by letter and transmitted via facsimile or electronically to the attention of:

Russell G. Worden Managing Director, State Regulatory Operations Southern California Edison Company 8631 Rush Street Rosemead, California 91770 Facsimile: (626) 302-4829 E-mail: [email protected]

Michael R. Hoover Director, State Regulatory Affairs

ADVICE 96-W (U 338-W) - 5 - April 6, 2015

c/o Karyn Gansecki Southern California Edison Company 601 Van Ness Avenue, Suite 2030 San Francisco, California 94102 Facsimile: (415) 929-5544 E-mail: [email protected]

There are no restrictions on who may file a protest, but the protest shall set forth specifically the grounds upon which it is based and shall be submitted expeditiously.

In accordance with Water Industry Rule 4.1 of GO 96-B, SCE is serving copies of this compliance advice filing to the interested parties shown on the attached GO 96-B service list. Address change requests to the GO 96-B service list should be directed to (626) 302-4039 or by electronic mail at [email protected]. For changes to all other service lists, please contact the Commission’s Process office at (415) 703-2021 or by electronic mail at [email protected].

Further, in accordance with Water Industry Rule 3.2 of GO 96-B, notice to the public is hereby given by filing and keeping this advice filing at SCE’s corporate headquarters. To view other SCE advice letters filed with the Commission, log on to SCE’s web site at https://www.sce.com/wps/portal/home/regulatory/advice-letters.

For questions, please contact Paul Kubasek at (626) 302-3323 or Warren Doty at (626) 302-7633 or by electronic mail at [email protected] or [email protected].

Southern California Edison Company

/s/ Russell G. Worden Russell G. Worden

RGW:pc:jm

Enclosures

Rev. 03/04/08

CALIFORNIA PUBLIC UTILITIES COMMISSION

DIVISION OF WATER AND AUDITS

Advice Letter Cover Sheet

(Date Filed / Received Stamp by CPUC)

AL # 96-W Date Mailed to Service List: 4/6/15

Requested Effective Date: 5/6/15 Requested Tier:

Tier 1 Tier 2 Tier 3 Replacing AL#: Authorization for Filing: Compliance Filing? Rate $

N/A

Yes No

Impact %

The public has 20 days from Date Mailed (above) to protest this advice letter. If you chose to protest or respond to the advice letter, send Protest and/or Correspondence within 20 days to:

Director Division of Water and Audits 505 Van Ness Avenue San Francisco, CA 94102

and if you have email capability, also email to: [email protected]

Your protest also must be served on the Utility

(see attached advice letter for more information and grounds for protest)

Company Name: Southern California Edison Company CPUC Utility Number: WTA WTB WTC U 338-W WTD SWR

Address: 8631 Rush Street

City, State, Zip: Rosemead, CA 91770

Contact Name: Phone No. Fax No. Email Address:

File

r

Darrah Morgan 626-302-2086 626-302-4829 [email protected]

Alte

rna

te

Jeanette Melgar 626-302-4039 626-302-4829 [email protected]

Description: In this space or on the back of this form:

1. Explain justification for requested Tier: 2. Describe service affected and how it is affected:

3. Describe differences from related Advice Letters (Similar service, replacement filing): N/A (FOR CPUC USE ONLY)

WTS Budget/Activity/Type Process as: Tier 1 Tier 2 Tier 3

_______________/________________/_______________ 20th Day 30th Day

Project Manager: Suspended on:

Analyst: Extended on:

Due Date: Resolution No.:

Completion Date: AL/Tariff Effective Date:

Public Utilities Commission 96-W Attachment A

Cal. P.U.C. Sheet No. Title of Sheet

Cancelling Cal. P.U.C. Sheet No.

1

Revised 893-W Forms 14-574.W-1-GS Original 868-W Revised 894-W Forms 14-574.W-1-R Original 867-W Revised 895-W Table of Contents Revised 882-W Revised 896-W Table of Contents Revised 870-W





Decision Senior Vice President Effective May 6, 2015

1C7 Resolution

WATER STATEMENT

FORM 14-574.W-1-GS

Schedule W-1-GS, W-3, W-4

Customer account 0-00-000-0000


Amount of your last bill $xxx.xx

Payment we received on Mmm dd ‘yy - thank you -$xxx.xx



Total amount you owe by Mmm dd ‘yy $xxx.xx


Your current read for meter WTR-000000 - Mmm dd ‘yy xxxxx

Your previous read - Mmm dd ‘yy -xxxxx

Difference xxx

Multiplier x xxx.xx


Your next billing cycle will end on or about Mmm dd ‘yy.



Amount due by Mmm dd ‘yy $xxx.xx

TEAR HERE



00 000 0000 0000000 000000000000000000000000000





Amount enclosed $




2 years ago: xxx.xx Last year: xxx.xx This year: xxx.xx

TEAR HERE

For billing and service inquiries call 1-800-367-8851

90

100

110

Mmm 'yy Mmm 'yy Mmm 'yy Mmm 'yy

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Contact information











.



CITY STATE ZIP CODE







_____________________________________









1-800-655-4555.























(CPUC).































Every Month

One Month Only

Every Month

One Month Only




Signature ______________________________________ Date ______________




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Your rate: W-1-GS

Billing period: Mmm dd ‘yy to Mmm dd ‘yy (32 days)

Water charges - SummerService charge $xxx.xx


All usage xx,xxx Gal/1,000 x $xx.xxxxx $xxx.xx

Subtotal of your new charges $xxx.xx

1986 – Tax act credit $xxx.xx x -x.xxxxx% -$xx.xx

State water surcharge $xxx.xx x x.xxxxx% $xx.xx









Additional information:• Meter Size: x.x inch






1C7 Resolution

WATER STATEMENT

FORM 14-574.W-1-R

Schedule W-1-R-CARE, W-1-R, W-1-RM, W-1-RDS, W-1-RDS-CARE

For billing and service inquiries call 1-800-367-8851 Customer account 0-00-000-0000


Amount of your last bill $xx.xx

Payment we received on Mmm dd ‘yy - thank you -$xx.xx



Total amount you owe by Mmm dd ‘yy $x,xxx.xx


Your current read for meter WTR-000000 - Mmm dd ‘yy xxx,xxx

Your previous read - Mmm dd ‘yy -xxx,xxx

Difference xxx

Multiplier x xxx.xx


Your next billing cycle will end on or about Mmm dd ‘yy .



Amount due by Mmm dd ‘yy $x,xxx.xx

(Tear here)



00 000 0000 0000000 000000000000000000000000000





Amount enclosed $




0

40

80

Mmm'yy

Mmm'yy

Mmm'yy

Mmm'yy

Mmm'yy

Mmm'yy

Mmm'yy

Mmm'yy

Mmm'yy

Mmm'yy

Mmm'yy

Mmm'yy

Mmm'yy

Mmm'yy

2 years ago: xx.xx Last year: xx.xx This year: xx.xx

(Tear here)(14-574)

cadambp

Typewritten Text

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Contact information











.



CITY STATE ZIP CODE







_____________________________________









1-800-655-4555.























(CPUC).































Every Month

One Month Only

Every Month

One Month Only




Signature ______________________________________ Date ______________




cadambp

Typewritten Text

(D)

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Your rate: W-1-R

Billing period: Mmm dd ‘yy to Mmm dd ‘yy (xx days)

Water charges - SummerService charge $xx.xx


Tier 1: First 2,000 Gal x,xxx Gal/1,000 x $xx.xx $xx.xx

Tier 2: Between 2,001 – 6,500 Gal x,xxx Gal/1,000 x $xx.xx $xxx.xx

Tier 3: Over 6,500 Gal xx,xxx Gal/1,000 x $xx.xx $x,xxx.xx

Subtotal of your new charges $x,xxx.xx

1986 – Tax act credit $x,xxx.xx x -x.xxxxx% -$xx.xx

State water surcharge $x,xxx.xx x x.xxxxx% $xx.xx









Additional information:• Meter Size: x/x x x/x inch

http://www.sce.com/mybill




(Continued)




1H9 Resolution

Cal. P.U.C. Sheet No. TITLE PAGE ........................................................................................................................................ 881-W TABLE OF CONTENTS - RATE SCHEDULES ............................................................................... 895-W TABLE OF CONTENTS - LIST OF CONTRACTS AND DEVIATIONS........ .................................... 896-W TABLE OF CONTENTS - RULES ...................................................................................................... 896-W TABLE OF CONTENTS - SAMPLE FORMS ................................. ................................................... 896-W PRELIMINARY STATEMENT: A. Territory Served by the Utility ................................................................................................. 848-W B. Types and Classes of Service ......................... ..................................................................... 848-W C. Description of Service................................... ......................................................................... 848-W D. Procedure to Obtain Service ...................... ........................................................................... 848-W E. Symbols ................................................ ................................................................................. 848-W F. Income Tax Component of Contributions Provision ......... ............................................. 309-310-W G. Tax and Depreciation Change (TDC) Memorandum Account . . . ................................. 330-331-W

H. Water Related Costs and Fees (WRCF) Memorandum Account . ................................ 337-338-W I. Water Contamination Litigation Expense Memorandum Account ....................................... 351-W J. Water Quality Balancing Account .................................................................................... 466-467-W K. Office of Drinking Water User Fees Balancing Account ................................................. 468-469-W L. Deferred Revenue Requirement Tracking Account (DRRTA) .............................................. 418-W M. Purchased Power Expenses Memorandum Account (PPEMA) ........................................... 425-W N. Catalina Water CARE Memorandum Account ...................................................................... 437-W O. Catalina Water Rationing Memorandum Account (CWRMA) ............................................... 582-W P. Catalina Water Lost Revenue Memorandum Account (CWLRMA) ...................................... 816-W

SERVICE AREA MAP............................................... .............................................................................. 3-W

RATE SCHEDULES Schedule Cal. P.U.C. No. Title of Sheet Sheet No.

RESIDENTIAL

W-1-R-CARE Santa Catalina Island California Alternate Rates For Energy (CARE) ..... 850-851-852-W W-1-R General Metered Fresh-Water Service – Residential Service ................................ 853-W W-1-RDS General Metered Fresh Water Service – Residential Dual Service ........................ 854-W W-1-RM Master Metered Fresh Water Service – Residential Multifamily Accommodation ............................................................................................................................ 855-856-W W-10 Residential Service to SCE Employees ............. ..................................................... 849-W W-SE Service Establishment Charge....................... .......................................................... 189-W

GENERAL SERVICE

14.1 Staged Mandatory Water Conservation and Rationing ..................... 817-818-819-587-W FWY Fresh Water Yield................................... .................................................................. 287-W TRA-W Tax Reform Act of 1986, Surcharge Credit ............. ................................................ 255-W UF-W Surcharge to Fund Public Utilities Commission Reimbursement Fee .................... 402-W W-1-GS General Metered Fresh Water Service General Service ................... 857-858-859-860-W W-3 Water Service For Irrigation ...................................................................................... 861-W W-4 Dedicated Water Service For Private Fire Protection Systems ............................... 862-W

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(Continued)




2H8 Resolution

LIST OF CONTRACTS AND DEVIATIONS Cal. P.U.C. Sheet No. List of Contracts and Deviations .............................. ............................................................................. 6-W

RULES Rule Cal. P.U.C. No. Title of Sheet Sheet No. 1. Definitions ........................................................................................................ ...................... 210-W 2. Description of Service ..................................................................................... ...................... 109-W 3. Application for Service ....................................................... 821-822-290-291-292-293-294-823-W 4. Contracts ......................................................................................................... ........................ 11-W 5. Special Information Required on Forms ......................................................... 496-497-498-499-W 6. Establishment and Re-establishment of Credit .............................................. ...................... 736-W 7. Deposits ........................................................................................................... .............. 737-824-W 8. Notices ............................................................................................................. .............. 270-825-W 9. Rendering and Payment of Bills ................................................................ 552-19-774-826-555-W 10. Disputed Bills ................................................................................................... ...................... 502-W 11. Discontinuance and Restoration of Service ............... 503-504-505-506-507-508-827-510-511-W 12. Rates and Optional Rates ............................................................................... .................. 25-26-W 13. Temporary Service .......................................................................................... .................. 27-28-W 14. Shortage of Supply and Interruption of Delivery ............................................ ...................... 828-W 14.1 Santa Catalina Island Fresh Water Rationing Plan .................. 829-830-831-832-833-834-835-W 15. Main Extensions .......................................... 191-192-315-194-195-316-197-198-199-200-201-W 16. Service Connections, Meters and Customer's Facilities .......... 257-317-318-260-261-262-263-W 17. Measurement of Service ................................................................................. .............. 512-513-W 18. Meter Tests and Adjustment of Bills for Meter Error ...................................... ....... 864-865-866-W 19. Service to Separate Premises and Multiple Units, and Resale of Water ...... ...................... 228-W 20. Water Conservation ........................................................................................ ...................... 598-W 21. Fire Protection ......................................................................................................................... 514-W SAMPLE FORMS Form Cal. P.U.C. No. Title of Sheet Sheet No. C-429 Main Extension Contract - Individuals ...................................................................... 64-W CSD-378 Application and Contract for Gas and/or Water Service ......................................... 93-W CSD-448 Main Extension Contract - Subdivisions Fire Flow Meets G.O. 103 Requirements .......................................................................................... 111-W CSD-449 Main Extension Contract - Subdivisions Fire Flow Exceeds G.O. 103 Requirements .......................................................................................... 112-W CSD-450 Main Extension Contract - Subdivisions Special Facilities and Distribution Plant Fire Flow Meets G.O. 103 Requirements ................................. 113-W CSD-451 Main Extension Contract - Subdivisions Special Facilities and Distribution Plant Fire Flow Exceeds G.O. 103 Requirements ............................. 114-W CSD-470W 15 Day Notice of Service Termination .................................................................... 636-W 14-176 Fire Hydrant Service Agreement ............................................................................ 235-W 14-574.W-1-GS Water Statement General Service .......................................................................... 893-W 14-574.W-1-R Water Statement Residential ................................................................................... 894-W 14-766 Catalina Water LPP Settlement Sample ................................................................. 374-W 14-767 Catalina Water LLP Month #11 Sample ................................................................. 375-W 14-815W Tenant Rights ...........................................................................................................637-W

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