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Statewide Financial System Program 1 BI 305 BI 305 Billing Processes for Managers Welcome

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Page 1: Statewide Financial System Program 1 BI 305 Billing Processes for Managers BI 305 Billing Processes for Managers Welcome

Statewide Financial System Program1

BI 305BI 305Billing Processes for Managers

BI 305BI 305Billing Processes for Managers

Welcome

Page 2: Statewide Financial System Program 1 BI 305 Billing Processes for Managers BI 305 Billing Processes for Managers Welcome

Statewide Financial System Program2

Obey building safety rules and regulations

Silence cell phones and PDAs; Refrain from checking email

Ask Questions

Take breaks as needed

Ground Rules

Refrain from side conversations

Page 3: Statewide Financial System Program 1 BI 305 Billing Processes for Managers BI 305 Billing Processes for Managers Welcome

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Learning Objectives

After completing this course you should be able to:

Enter Inter/Intra-Agency bills.

Manage recurring bills.

Manage installment bills.

Generate invoices.

Perform advanced billing transactions.

Explain the scope of SFS BI training.

Locate additional training materials, job aids, and

other useful information.

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Training Methodology

Training Steps Tell Me – Facts, Concepts, Terms, Definitions Show Me – Relevant Demonstrations of Process Steps Let Me – Hands-on practice in User Productivity Kit (UPK) Help Me – Facilitator Support

Training Materials Course Presentation UPK Simulations Training Exercises User Guide and Job Aids

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Agenda

SFS AR / BI Terms and Concepts

Entering Inter/Intra-Agency Bills

Managing Recurring Billing

Managing Installment Billing

Generating Invoices

Advanced Billing Transactions

SFS AR / BI Learning Path and Resources

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In this lesson, you should learn:

Key SFS AR / BI terms and concepts.

Key SFS AR / BI process changes.

Key SFS AR / BI ChartField values.

SFS AR / BI Terms and Concepts

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Key Terms and Concepts

SFS AR / BI Terms and Concepts

Term / Concept Definition

Bill Record of money owed for goods or services

Bill Status Status of the bill through invoice processing, including New, Ready, Hold, Pending, Cancelled, and Invoiced

Invoice Finalized bill detailing what the customer owes the agency

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Key Terms and Concepts

SFS AR / BI Terms and Concepts

Term / Concept Definition

Distribution code Value used to simplify the process of generating accounting entries by defining a valid combination of ChartField values.

The distribution code may be utilized to enter the AR Distribution accounting on the bill header, or to enter the revenue accounting on the bill line.

Charge code Value used to define a description, unit of measure, unit price, and revenue distribution code for a specific type of service or item.

The charge code is referred to as the Identifier on the bill line entry page.

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SFS AR / BI Terms and Concepts

Term / Concept Definition

Pro Forma A draft of a finalized invoice, usually for review, that includes "Pro forma“ at the top of the page instead of "Invoice" and an estimated due date instead of an actual due date

Recurring Bill Type of bill reproduced on a schedule for goods or services purchased on a regular basis, such as rental agreements or monthly fees

Installment Bill Type of bill used to invoice customers in segments, with the total amount due divided equally, by percentage, or according to an agency’s own definition

Key Terms and Concepts (Cont.)

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SFS AR / BI Terms and Concepts

Process Changes – Generating Customer Billing

Old Process New Process

Customers are not tracked in CAS. Customers are tracked in SFS for billings, receivables, and revenue contracts that are in the Customer Contract module.

When entering a miscellaneous receipt in AR, associating a customer to that receipt is optional.

Agencies maintain their own customer files.

Agencies can either add or update decentralized customers online in the SFS.

Page 11: Statewide Financial System Program 1 BI 305 Billing Processes for Managers BI 305 Billing Processes for Managers Welcome

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SFS AR / BI Terms and Concepts

Process Changes – Generating Customer Billing (Cont.)

Old Process New Process

Agencies maintain their own inter-agency/centralized customers.

The Centralized Customer Management Unit (CCMU) will create centralized customers in SFS and migrate them to every agency SetIDs for use.

These centralized customers include State agencies, Federal entities, and corporate customers for revenue contracts.

Agencies can update this customer information if necessary.

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SFS AR / BI Terms and Concepts

Process Changes – Interagency Billing

Old Process New Process

Interagency receivables and liabilities are not tracked in CAS.

SFS tracks interagency receivables and liabilities.

Payment of an interagency bill is manually entered in CAS.

The SFS AP voucher is automatically created upon interagency bill finalization.

Interagency billing is completed via a journal voucher in CAS.

Settlement of interagency billing occurs by accounting entry only (no check).

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SFS AR / BI Terms and Concepts

At the transactional level, the SFS Chart of Accounts is comprised of two elements:

General Ledger Business Unit (BU) – Defined for each entity that maintains and reports on its own transactional data.

ChartFields – Codes used to categorize financial and budget transactions.

• Statewide ChartField segments include Department, Program, Fund, Account (CAS Object code).

• Agency-specific ChartFields include Operating Unit and Product.

The SFS Chart of Accounts may be explored further in the GL 105: Introduction to Chart of Accounts course.

More details about the SFS Chart of Accounts may be obtained at:

http://www.sfs.ny.gov/programElements/coaMaterials.htm

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Entering Inter/Intra-Agency Bills

In this lesson, you should learn:

What are inter/intra-agency bills?

The inter/intra-agency flow.

How to process inter/intra-agency bills.

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Entering Inter/Intra-Agency Bills

Creating Interagency billing transactions is the process of a general ledger business unit billing another general ledger business unit for products or services provided. When this activity occurs, accounting entries must be made that reflect activity for the business units involved, but have no effect on the agencies as a whole.

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Entering Inter/Intra-Agency Bills

Transactions

Entering inter/intra-agency bills

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Managing Recurring Billing

In this lesson, you should learn:

Where recurring bills fit in to the Billing lifecycle.

What is recurring billing?

How to create a bill cycle to use for recurring billing.

How to create a recurring bill template and define a schedule.

How to run the generate recurring bills process.

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Managing Recurring Billing

The flowchart below shows where recurring billing fits in to the SFS Billing process.

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Managing Recurring Billing

Key Points:

Bills can be reproduced on a schedule for bills that occur on a regular basis, such as rental agreements or monthly fees.

After a recurring bill schedule is established, periodic bills can be generated by running the Generate Recurring Bills process. This process can be thought of as a time saving tool as it reduces the amount of data that must be entered each time.

The user controls exactly when and how often a recurring bill is generated by associating the recurring bill template with a predefined billing cycle ID.

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Managing Recurring Billing

Transactions

Creating a bill cycle to use for recurring bills

Creating a recurring bill template and defining a schedule

Running the generate recurring bills process

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Learning Exercise

Creating a Recurring Bill Template and Defining a Schedule

You have been asked to create a recurring bill. Your agency provides a service each month to a customer, and the customer must be billed the first of each month.

You must create a recurring bill and define the schedule.

15 min

Note: Please refer to your exercise sheet handouts which contain the data you

need to complete this activity. The job aid can be used to assist you.

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Managing Installment Billing

In this lesson, you should learn:

How to manage installment bills.

Where installment bills fit in to the Billing lifecycle.

What is installment billing?

Defining an installment bill plan.

Defining an installment surcharge.

Entering an installment bill.

Building an installment bill schedule.

Running the generate installment bill process.

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Managing Installment Billing

The flowchart below shows where installment billing fits in to the SFS Billing process.

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Managing Installment Billing

Key Points:

Installment bills can be used to invoice customers in segments, with the total amount due divided equally, by percentage, or according to an agency’s own definition.

Each installment invoice includes the installment number, the total number of installments, the installment amount due, and the total invoice amount.

A flat rate or percentage service charge can also be included.

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Managing Installment Billing

Transactions

Defining an installment bill plan

Defining an installment surcharge

Entering an installment bill

Building an installment bill schedule

Running the generate installment bill process

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Learning Exercise

Entering an Installment Bill

You have been asked to create an installment bill. Your agency recently provided a service to a customer, and the customer must be billed for the service in installments at the end of each month.

You must enter and installment bill.

15 min

Note: Please refer to your exercise sheet handouts which contain the data you

need to complete this activity. The job aid can be used to assist you.

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Generating Invoices

In this lesson, you should learn:

Where does generating invoices fit in to the Billing lifecycle?

How to describe the bill status change process.

How to change bill status for a group of bills.

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Generating Invoices

The flowchart below shows where generating invoices fits in to the SFS Billing process.

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Generating Invoices

Key Points:

When a bill is created, the default bill status is generally new. The bill status can be changed in two ways: manually changing the status of each bill or using the bill status change process.

An invoice can be generated when all the necessary header and line information has been entered and the bill status is RDY (ready).

Bill statuses can be changed individually or in groups.

Groups of bills with the status of New, Hold, Ready, Pending, or Canceled can be changed to New, Hold, or Ready.

To change the status for a group of bills includes the following steps: searching or knowing the bills that require a status change, running the status change process, and confirming the bill status change.

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Generating Invoices

Transactions

Changing bill status for group of bills

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Advanced Billing Transactions

In this lesson, you should learn:

What are some advanced billing transactions?

How to enter a bill with advanced discounts and surcharges.

How to create an express bill template.

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Advanced Billing Transactions

Key Points:

Discount and surcharge information can be specified for a bill or bill line. In addition to entering a basic discount or surcharge using the table identifier, levels of discounts or surcharges can be added using the Discount/Surcharge page. The specified discounts and surcharges on the Discount/Surcharge page appear both on the Summary page and on the invoice.  

Express billing is a feature in SFS that enables quick entry of bills online, especially when a large number of lines per bill exists. New lines can be added or existing lines can be cloned using one entry page. Express billing combines the standard bill entry pages to reduce the number of pages that must be accessed when entering bills. However, before express bills can be generated, an express bill template must be created.

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Advanced Billing Transactions

Transactions:

Entering a bill with advanced discounts and surcharges

Creating an express bill template

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SFS AR / BI Learning Path and Resources

In this lesson, you should learn:

The SFS AR / BI training structure.

Where to find training materials and resources.

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SFS AR / BI Learning Path and Resources

SFS AR and Billing Training Structure

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Training Materials Location and Class Preparation

SFS AR / BI Learning Path and Resources

Location

ILT Course Materials http://www.sfs.ny.gov/index.php?option=com_content&view=article&id=123:trainer-materials&catid=83:training-toolkit&Itemid=667

All Training Courses http://www.sfs.ny.gov/index.php?option=com_content&view=article&id=127:training-courses&catid=83:training-toolkit&Itemid=662

Job Aids and Reference Materials

http://www.sfs.ny.gov/index.php?option=com_content&view=article&id=124:job-aids-and-reference-materials&catid=83:training-toolkit&Itemid=668

Training Toolkit http://www.sfs.ny.gov/index.php?option=com_content&view=article&id=116&Itemid=661

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Summary

Having completed this course, you should now be able to:

Enter Inter/Intra-Agency bills.

Manage recurring bills.

Manage installment bills.

Generate invoices.

Perform advanced billing transactions.

Explain the scope of SFS BI training.

Locate additional training materials, job aids, and

other useful information.

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Thank you for your participation!

Conclusion

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Slides for Agency Use (Arial, Font 36)

Agency specific Heading (Arial font 24)

Topic 1. (Arial Font 20)

Topic 2.

Topic 3.

Topic 4.

Topic 5.

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Slides for Agency Use (Arial Headings, Font 36 for single line, 32 for double lines)

In this lesson you should learn: (Arial font 24)

Topic 1. (Arial Font 20)

Topic 2.

Topic 3.

Topic 4.

Topic 5.

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Slides for Agency Use (Type Topic here)

Term / Concept Definition

Term / Concept name (Arial Font 18)

Definition of Term / Concept (Arial Font 16)

Agency Specific Key Terms and Concepts (Arial Font 24)