statewide outcomes
TRANSCRIPT
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Statewide Outcomes
Week of 10/26/15 IACP Meetings
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Agenda • Welcome & Introductions • Housekeeping ~ Logging into CSN • Why – Why - Why • Outcomes Data Entry • Next Steps • Parting Thoughts/Comments
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Welcome & Introductions
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~ Housekeeping ~
Logging into CSN
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Creating a New Account
• https://providerportaldemo.iacsn.org
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Register
Your request will be sent
to an administrator for approval.
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Why 5 Star Quality?
Why Track Outcomes?
Why Now?
WHY – WHY – WHY???
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Casting the Vision ~ Full Citizenship
• Empathic • Wholistic • Integrated • Stage-Matched • Skill-Based
Multi-
Occurring ***
Trauma-Informed
*** Evidenced
Based Supports
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Integration Frameworks
COM
MUN
ITY
PART
ICIP
ATIO
N
(SAL
ZER
& BA
RON, 2
005)
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RTIC
IPAT
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KE E
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SE
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Inst
itutio
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ency
-Bas
ed P
artic
ipat
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Com
mun
ity-B
ased
Par
ticip
atio
n St
aff-
Dire
cted
Par
ticip
atio
n >
>
>
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Pe
rson
-Dire
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Par
ticip
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para
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>
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Asso
ciat
ion
Four & five star quality only exist when we as the
disability community become invisible
supports.
barriers
opportunities
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Wellness Dimensions (SAMHSA)
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Disability Agency – Led Roles
Consumer
Case
Service Recipient
Client
Sufferer
Patient
Victim
Roles are centered around the individual’s disability.
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Community – Led Roles
Student
Sister/Brother
Co-Worker
Neighbor
Friend
Voter
Runner
Roles are centered around the individual’s values.
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The Baldrige Model of Performance Excellence
Person Served/
Stakeholder & Market Focus
Strategic Planning
Human Resource
Focus
Leadership
Process Management
Strategic Performance
Results
Process
Performance Results
Core Values
Information & Analysis Operational (Below the
Line)
Strategic (Above the
Line)
Adapted from BiE IN Baldrige Model
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Outcome Data Entry
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Client Listing
After adding a new client, the request will go
to your CSN Representative.
You will be notified once
approved.
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Client Outcomes Overview
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ROI Outcome: Community Inclusion
• Dancer • Church
Member • Library
Patron • Volunteer • Racing
Fan
Roles
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Community Inclusion Criteria (1)
• Community Activity Types – Spiritual (i.e. church) – Civic (i.e. local politics & volunteerism) – Cultural (i.e. community events, clubs, classes)
• Community-Based – Is the activity community-based and not sponsored by a
provider agency? – Is the activity person-directed? – Is the activity integrated?
• Measurement (captured annually in June) – Community Related Activity (3 times in the same activity
type/year) – Exempt May/June Enrollment
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Community Inclusion Criteria (2)
• Community Inclusion Activity Types – Spiritual (i.e. church) – Civic (i.e. local politics & volunteerism) – Cultural (i.e. community events, clubs, classes)
• Checklist Sample – Is the activity
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Community Integration Data Entry
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ROI Outcome: Community Living
• Tenant • Renter • Neighbor • Tax
Payer • Voter
Roles
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Community Living Criteria (1) • Safe
– Has safety equipment (i.e. smoke detectors) – No evidence of illegal activity (i.e. selling/using
drugs) – Individual knows what to do in case of an emergency
(or has 24-hour support/equivalent) – Free of health risks & Free of neglect & abuse (i.e.
emotional, physical, verbal) • Affordable
– No more than 40% of the individual’s income is spent on total housing needs
– >40%, then clarifying questions – ICFs & RCFs are exempt
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Community Living Criteria (2) • Accessible
– Allows for freedom of movement (i.e. no narrow doorways)
– Supports communication (i.e. TDD) – Supports community involvement (i.e. able to reach job &
community without use of paratransit/cabs if not supported by level of support)
• Acceptable – Individual (not guardian) chooses where to live & with
whom, if the individual has a guardian, should have input to the greatest extent possible
– Past choices may limit choices, but should be acceptable at the point in time when choices are presented
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Community Living Criteria (3)
• Measurement (change-based) – Meets Criteria (safe, affordable, accessible,
acceptable) – Doesn’t Meet Criteria (not safe, affordable,
accessible, or acceptable) – Unstable Housing (individual moves frequently,
document is exempt & is considered not meeting criteria)
– Homeless (nights spent on the street or in a homeless shelter)
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Community Living Criteria (4)
• Checklist Sample
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Community Living Criteria (5)
• Checklist Sample (cont.)
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Community Living Data Entry
Current CSN information brought in if
available!
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ROI Outcome: Community Employment
• Employee • Co-
Worker • Tax Payer • Staff • Team
Member • Business
Owner
Roles
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Community Employment Criteria (1)
• Employable – People 18 – 64
• Reporting Week – 4 specific weeks are identified – Actual hourly wage & hours are reported
• Measurement (captured quarterly) – Not in Labor Force – Employed 5+ hours per week & earning at least
minimum wage – Employed Doesn’t Meet Criteria (works <5 hours/
week or doesn’t earn minimum wage) – Unemployed
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Community Employment Criteria (2)
• Checklist Sample
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Community Employment Criteria (3)
• Checklist Sample
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FY16 Reporting Weeks
• Q1 (7/1/15 -9/30/15) – Week of 8/2/15-not tracking
• Q2 (10/01/15-12/31/15) – Week of 10/18/15
• Q3 (1/1/16-3/31/16) – Week of 1/24/16
• Q4 (4/1/16-6/30/16) – Week of 4/24/16
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Community Employment Data Entry
Current CSN information brought in if
available!
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ROI Outcome: Somatic Care
• Walker • Runner • Swimmer • Weight
Lifter • Ironman
Roles
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Somatic Care Criteria
• Types – Annual Physical – Somatic Care (visit to primary care physician or a
walk-in clinic or ongoing appointments with physical health care physicians)
• Measurement (captured annually in June) – Physical – Somatic Care – Exempt (May/June Enrollment)
• Checklist Sample
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Somatic Care Data Entry
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Administrative Outcome: Staff Stability
• Purpose – – establish adult clients per region – Develop a standardized method to implement
pay for performance (P4P) incentives. • Staff Turnover Measure
– Direct Support Staff turnover – Number of Clients Served (regardless of funder)
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Administrative Outcome – Staff Stability Data Entry
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ROI Outcomes: Putting it All Together
• Participant Outcomes – Annual – (date occurred – 6/30)
• Somatic Care • Community Integration
– Quarterly – (Sunday – Saturday) • Employment
– Ongoing/Changed-Based (date started – date ended)
• Community Living • Administrative Outcomes
– People in Ongoing Services by Region – Direct Support Staff Turnover
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Next Steps
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Next Steps
• Provider Training (Week of October 26th) – Independence – Coralville – Des Moines – Storm Lake
• Develop CSN User Manual • Fix “Bugs” • Enter FY16 Q2 Data • Extract Data from CSN to Review/Verify
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Parting Thoughts/Comments?