stay classy: navigating a professional culture
DESCRIPTION
MSCSA Director of Training and Operations Krista Eichhorst Throughout the day we switch between a variety of cultures that can range from a relaxed family atmosphere to a formal business setting. This workshop will show you the ropes of successfully representing yourself in a professional culture in order to make the impression you want.TRANSCRIPT
Stay Classy:Navigating a Professional CultureBy Krista Eichhorst
Why does it matter?
What does it involve?
Presentation
Learning
First Impressions
Dress Codes Defined Business attire = what you’d wear to a
job interview
Business casual attire = what you’d wear to a garden party with your grandma
Casual attire = what you’d wear to a backyard BBQ with your in-laws
What not to wearto a meeting with your lawmaker
A B
What not to wear to a first meeting with your college
president
A B
What not to wear “casual” day at a MSCSA conference
A B
How you look is important but how you act matters more
Key Takeaway
Two Roles
Host Guest
Facilitator (guides the situation) Prepared (agenda, time, location,
valuable takeaways) Active listener Good communicator (shares key
points) Respectful (stays within time limits,
open to feedback & questions)
The perfect host is:
Participant (engages in activities & discussions)
Prepared (takes notes & attentive) Active listener (makes eye contact) Good communicator (asks questions &
shares feedback) Respectful (on time, on topic, & open
to other points of view)
The perfect guest is:
Body language
Electronic vs. interpersonal
Communication
Which email would you rather receive?
A B
I’m new to this student senate thing and someone said that I should talk to you about it. When should we meet?
-Krista
Dear Ms. Skorich,
My name is Krista and I am new to the MCTC student senate. Would you have 15 minutes to meet with me this week to talk about my roles and responsibilities as a student senator? My schedule is pretty open. You can reach me via email or phone (651-123-4567).
Thanks for your time,Krista Eichhorst
Telling your story Introductions
Oversharing
https://www.youtube.com/watch?v=VfjYaivKGJ8&feature=youtu.be&t=46s
Throughout budget consultation, your campus president has stressed the importance of new revenue (tuition) to make ends meet on campus. In your final meeting with her, she states on the record that tuition needs to increase 3-5% and that the senate will have final say on the exact percentage.
When the day of your meeting to make the decisions arrives, the president shows up and asks to speak to the senate. During her remarks, the president indicates that tuition really needs to increase by 5%, which would seem to contradict her agreement with you during your final consultation meeting.
How should you handle this situation?
Respectful Disagreement