stay in your lane · 2020-02-13 · good example. if bill gave you 2 billion dollars… this may...

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Stay in Your Lane Driving forward faster by defining team roles Don Padgett & Marty Klubeck University of Notre Dame

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Page 1: Stay in Your Lane · 2020-02-13 · Good Example. If Bill gave you 2 billion dollars… This may help also\ ... QUIZ: How should ND ... Find Your Why – Mead & Docker Success Metrics

Stay in Your LaneDriving forward faster by defining team roles

Don Padgett & Marty KlubeckUniversity of Notre Dame

Page 2: Stay in Your Lane · 2020-02-13 · Good Example. If Bill gave you 2 billion dollars… This may help also\ ... QUIZ: How should ND ... Find Your Why – Mead & Docker Success Metrics
Presenter
Presentation Notes
ICE BREAKER - Who are you?
Page 3: Stay in Your Lane · 2020-02-13 · Good Example. If Bill gave you 2 billion dollars… This may help also\ ... QUIZ: How should ND ... Find Your Why – Mead & Docker Success Metrics
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Presentation Notes
Are you what you do? Are you your job title? Or are you much more than that?
Page 4: Stay in Your Lane · 2020-02-13 · Good Example. If Bill gave you 2 billion dollars… This may help also\ ... QUIZ: How should ND ... Find Your Why – Mead & Docker Success Metrics

What do you do?

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Identify the top 10 things you do What are the top 5 out of that? Who do you do it for? Who benefits from your what’s? How do they benefit? What happens if you do those five things exceptionally well? What happens if you fail to do those five things?
Page 5: Stay in Your Lane · 2020-02-13 · Good Example. If Bill gave you 2 billion dollars… This may help also\ ... QUIZ: How should ND ... Find Your Why – Mead & Docker Success Metrics
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Why do you do what you do? why does your organization exist?
Page 6: Stay in Your Lane · 2020-02-13 · Good Example. If Bill gave you 2 billion dollars… This may help also\ ... QUIZ: How should ND ... Find Your Why – Mead & Docker Success Metrics
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Finding your Organization’s Purpose Who founded it? When was it founded? What was it founded to do? What need was it founded to fill? What problem was it intended to solve? Who was it founded to help?
Page 7: Stay in Your Lane · 2020-02-13 · Good Example. If Bill gave you 2 billion dollars… This may help also\ ... QUIZ: How should ND ... Find Your Why – Mead & Docker Success Metrics

We professionally coordinate diverse methods of empowerment in order to quickly foster high-payoff leadership skills for 100% customer satisfaction

Our mission is to competently facilitate resource-leveling opportunities and enthusiastically utilize high standards in leadership skills in order to solve

business problems

Our challenge is to globally fashion cutting edge sources to allow us to seamlessly revolutionize interdependent meta-services

It is our business to assertively coordinate excellent intellectual capital in order to solve business problems

Sample Mission Statements

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Dilbert!
Page 8: Stay in Your Lane · 2020-02-13 · Good Example. If Bill gave you 2 billion dollars… This may help also\ ... QUIZ: How should ND ... Find Your Why – Mead & Docker Success Metrics

Fortune 500 Examples

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Page 9: Stay in Your Lane · 2020-02-13 · Good Example. If Bill gave you 2 billion dollars… This may help also\ ... QUIZ: How should ND ... Find Your Why – Mead & Docker Success Metrics

American ExpressAt American Express ®, we have a mission to be the world’s most respected service brand.

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Bad mission statement
Page 10: Stay in Your Lane · 2020-02-13 · Good Example. If Bill gave you 2 billion dollars… This may help also\ ... QUIZ: How should ND ... Find Your Why – Mead & Docker Success Metrics

Life is GoodThat’s why the Life is Good community shares one simple, unifying mission:

to spread the power of optimism.

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Good Example
Page 11: Stay in Your Lane · 2020-02-13 · Good Example. If Bill gave you 2 billion dollars… This may help also\ ... QUIZ: How should ND ... Find Your Why – Mead & Docker Success Metrics

If Bill gave you 2 billion dollars…

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This may help also how could you do things differently?��What would you do with it?
Page 12: Stay in Your Lane · 2020-02-13 · Good Example. If Bill gave you 2 billion dollars… This may help also\ ... QUIZ: How should ND ... Find Your Why – Mead & Docker Success Metrics

If you were incredibly successful,what would that look like?

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This may help: What would that look like?
Page 13: Stay in Your Lane · 2020-02-13 · Good Example. If Bill gave you 2 billion dollars… This may help also\ ... QUIZ: How should ND ... Find Your Why – Mead & Docker Success Metrics

Share your Why

Page 14: Stay in Your Lane · 2020-02-13 · Good Example. If Bill gave you 2 billion dollars… This may help also\ ... QUIZ: How should ND ... Find Your Why – Mead & Docker Success Metrics

Which is easier to find a Why for?

Organizations?

Individuals?

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Organizations were founded - with a purpose in mind Individuals were born and take a lot of time to find their calling Organizations easily lose their way, forgetting their purpose Individuals can lose their way, but they won’t forget their purpose Organizations have a lot of people to call upon to help find their purpose Individuals have only a few close loved ones that can help
Page 15: Stay in Your Lane · 2020-02-13 · Good Example. If Bill gave you 2 billion dollars… This may help also\ ... QUIZ: How should ND ... Find Your Why – Mead & Docker Success Metrics

Leadership

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What Lane should you be in to define, own and share the Why?
Page 16: Stay in Your Lane · 2020-02-13 · Good Example. If Bill gave you 2 billion dollars… This may help also\ ... QUIZ: How should ND ... Find Your Why – Mead & Docker Success Metrics

Let’s revisit the Whats

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Are all of our WHATs properly aligned? Are we missing any High Level WHATs? Are we doing WHATs that aren’t necessary to our mission? Identify any missing critical WHATs. Who defines the WHAT? What LANE should they be in?
Page 17: Stay in Your Lane · 2020-02-13 · Good Example. If Bill gave you 2 billion dollars… This may help also\ ... QUIZ: How should ND ... Find Your Why – Mead & Docker Success Metrics

Leadership Management

Page 18: Stay in Your Lane · 2020-02-13 · Good Example. If Bill gave you 2 billion dollars… This may help also\ ... QUIZ: How should ND ... Find Your Why – Mead & Docker Success Metrics

How do we accomplish our Whats?

Values vs. Processes (and tasks)

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How we accomplish our WHATs can be seen in two ways Values, mores and principles OR Processes and tasks Values, mores and principles “Influence” everything you do and how you do it. Identify any Critical Hows. Any technological Hows Not the values and principles – these are overarching…but the feet on the ground, hands in the dirt, Hows.
Page 19: Stay in Your Lane · 2020-02-13 · Good Example. If Bill gave you 2 billion dollars… This may help also\ ... QUIZ: How should ND ... Find Your Why – Mead & Docker Success Metrics

Leadership Management Workforce

Page 20: Stay in Your Lane · 2020-02-13 · Good Example. If Bill gave you 2 billion dollars… This may help also\ ... QUIZ: How should ND ... Find Your Why – Mead & Docker Success Metrics

Why Why?

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The alpha and the Omega, the start and the end. What are the benefits of knowing your why? Knowing your why, what will you change? Hire process? Rewards and Recognition? How can you leverage your Why? Share with everyone Build devoted stakeholders Engage workforce Create loyal customers
Page 21: Stay in Your Lane · 2020-02-13 · Good Example. If Bill gave you 2 billion dollars… This may help also\ ... QUIZ: How should ND ... Find Your Why – Mead & Docker Success Metrics

Leadership Management Workforce

Where do you spend your time?

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Are you in the right Lanes?
Page 22: Stay in Your Lane · 2020-02-13 · Good Example. If Bill gave you 2 billion dollars… This may help also\ ... QUIZ: How should ND ... Find Your Why – Mead & Docker Success Metrics

What is your lane?

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Page 23: Stay in Your Lane · 2020-02-13 · Good Example. If Bill gave you 2 billion dollars… This may help also\ ... QUIZ: How should ND ... Find Your Why – Mead & Docker Success Metrics

Where does Technology Fit?

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Presentation Notes
Technology as a what? What technology will we offer our customers? What technology will we support? Technology as a how What technology will we use internally? Service Now We can easier leverage the how of technology if we know our why and whats. Who should select technology for internal use?
Page 24: Stay in Your Lane · 2020-02-13 · Good Example. If Bill gave you 2 billion dollars… This may help also\ ... QUIZ: How should ND ... Find Your Why – Mead & Docker Success Metrics

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Leadership (Strategic)Why do we exist?Where are we going?What are our guiding principles?

Management (Tactical)What are we doing to get there? What shouldn’t we be doing?

Workforce (Operational)What tasks do we need to do right now? How can we do them better moving?

Page 25: Stay in Your Lane · 2020-02-13 · Good Example. If Bill gave you 2 billion dollars… This may help also\ ... QUIZ: How should ND ... Find Your Why – Mead & Docker Success Metrics
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How to measure success? Examples of how organizations should measure success?
Page 26: Stay in Your Lane · 2020-02-13 · Good Example. If Bill gave you 2 billion dollars… This may help also\ ... QUIZ: How should ND ... Find Your Why – Mead & Docker Success Metrics

How should Notre Dame measure success?

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QUIZ: How should ND measure success? Graduation Rate? Employment Rate after graduation? Donations received? National Championships? All of the above? NO. Nope. None of that! It’s based on the purpose, the mission – to be a force for good in the world. Now, what’s the vision? If they are wildly successful at their mission, what will the world look like? That may be the seed for the vision.
Page 27: Stay in Your Lane · 2020-02-13 · Good Example. If Bill gave you 2 billion dollars… This may help also\ ... QUIZ: How should ND ... Find Your Why – Mead & Docker Success Metrics
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Presentation Notes
As Leaders you start the race…with the WHY in hand. Please write “Why” on the baton. You have to pass the baton to win the race. You can’t keep holding it. In your case that means sharing the why. Far, wide, and often. It may also mean getting out of the way so the other runners don’t fall over you. Please pass the baton to a manager Managers, you have to run the second leg of the race, please write “What” on the baton You have to accept the baton to win the race. You also have to pass it on…you have to LET it GO. That means not being a doer (even if that’s how you got your job). You must empower your workers. Please pass the baton to a Doer. Doers, you’re the anchor leg of the race, please write “How” on the baton. You have to get the manager to let go of the baton. They have to trust that you will finish the race. Everyone has to run their leg as well as they can while cheering on the other runners on the team
Page 28: Stay in Your Lane · 2020-02-13 · Good Example. If Bill gave you 2 billion dollars… This may help also\ ... QUIZ: How should ND ... Find Your Why – Mead & Docker Success Metrics

What new concept/idea did you get today?

What will you change when you get back to work?

Page 29: Stay in Your Lane · 2020-02-13 · Good Example. If Bill gave you 2 billion dollars… This may help also\ ... QUIZ: How should ND ... Find Your Why – Mead & Docker Success Metrics

Start with Why – Simon SinekFind Your Why – Mead & DockerSuccess Metrics – Martin KlubeckWhy Organizations Struggle So Hard To Improve So Little – Padgett, Langthorne & Klubeck

References