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    MICRO-CASE STUDY ICIMOD-STCL

    1. INTRODUCTION

    1.1 BackgroundThe preparation of the Micro-case study and Training Module for Eco

    tourism for Galyat area sponsored by ICIMOD (International Centre for

    Integrated Mountain Development) was contracted to CG (Consultants

    Group) by STCL (Sarhad Tourism Corporation Limited), which served as

    the national collaborating Institution. This project is in progression of the

    endeavour of ICIMOD initiated in 1993 in the context of Mountain

    Tourism in the mountain ranges of Hindu Kush - Himalayas (HKH).

    These mountain ranges of diverse and contrasting landscapes with the

    highest peaks of the world have tremendous tourism assets and potentialfor development. Its physical majestic and beautiful command matches

    well with the rich socio-cultural traditions of the local communities.

    While ICIMOD sponsored the studies in the various countries unified by

    HKH, STCL contracted three case-studies viz. in Chitral, Gilgit and Galyat

    to three different Pakistan based consultants. This report focuses on issues

    that emerged in Galyat. This is one of the nine micro case studies

    conducted in different eco-zones and tourism types in HKH.

    1.2 Study / Project ObjectiveHKH has tremendous potential for Mountain Tourism, which can provide

    alternative, environmentally - friendly employment opportunities. Though

    tourism is catching on in these areas, the promotion of tourism oriented

    towards the sustainable economic, social and environmental development

    of local communities has not been addressed adequately.

    The objective of the study, which is participatory in nature, therefore, as an

    overview, is to study the impact of tourism on local communities in

    respect of Environmental, Economic, Socio-cultural and Gender aspects.

    Of particular importance is to assess the situation with respect to tourismcarrying capacity at local level and subsequently prepare and develop an

    Action cum Implementation Plan for the micro case study area. Following

    which a training package would be put together to establish the capacity in

    the various actors and identified institutions having a stake in the process.

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    1.3 MethodologyIn preparing case study the following methodology has been adopted to

    cover the aspects of environment, economy, socio-culture, community

    development and gender within the context of sustainable mountain

    tourism development. The micro case study as presented in the following

    chapters portray the findings through a participatory method of enquiry.The process involved discussions with the stakeholders and also bouncing

    of thoughts for the preparation of the action plan. The action plan talks

    about the activities, intervention as well as the process, their linkages and

    other factors that need to be looked at in the planning and management of

    tourism for local community development in mountainous areas. This has

    been prepared through a participatory approach involving most interest

    groups, as much as possible. Moving beyond its operational value, this

    plan serves to elucidate the planning process in the development of the

    training modules. The study has been basically divided into three sections :

    (I) Case study documentation,(II) Action Plan

    (III) Training modules.

    I) The case study preparation entails the following:

    A) Participatory Data Collection by the field team through :

    A.1) Interviews and discussions with :

    - Communities

    - Tourists

    - Tour Operators

    - Local shopkeepers, hoteliers, facility

    managements

    - NGOs active in the area

    - Relevant government institutions/officials

    (policy, planning & implemention)

    A.2) Observations and Surveys :

    - Existing markets / economic activity- Existing infrastructure (environmental and

    social)

    - Living conditions and housing

    - Community activities

    - Physical potentials and constraints

    (including landscape and tourism assets)

    - Accesses and egresses

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    A.3) Visual Documentation

    - Slides

    - Photography

    - Mapping

    B) Documentation and synthesis of the data :

    B.1) Data sifting and filtering

    B.2) Data analysis

    B.3) Editing of data

    C) Formatting the data into a case presentation.

    II) Action Plan

    Propose / recommend an action plan to suggest both the process as

    well as the activities in the planning and management of tourism

    for local community development in mountain areas.

    The activity components relate to promotion and development of

    specific assets in the area, including physical infrastructure;

    awareness generation of visitors and the locals; linkage of tourismwith local production and retention of tourist income locally;

    environmental resource management for tourism benefit; social

    infrastructure; institutional and financial support and resource.

    III) The third part is geared towards preparation of training modules.

    A) Assess the training need of the already identified target

    groups.

    - Policy planners

    - Programme designers and implementors

    - Local Community

    - Visitors

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    B) Training modules for each target group.

    1.4 OutputsThe deliverable outputs of the entire study would again be in two parts.

    - Report comprising of case study and action plan.

    - Training Module with visuals.

    fig 1

    1.5 Report PresentationTo give a flavour of the methodology the report is being presented with an

    overall background information about the area followed by the chapterdiscussing the environmental, physical, economic, socio-cultural and

    gender issues in the case study area.

    The next chapter sets the scene for external factors for the development of

    an Action/Implementation Plan followed by activity component of the

    action plan and intervention.

    DATA

    COLLECTION

    DOCUMENTATION &

    SYNTHESIS

    Data System

    Data Analysis

    Data Editing

    Case Study

    Presentation

    Action Plan

    Training Module

    O

    U

    T

    PU

    T

    S

    INTERVIEWS

    OBSERVATIONS

    &SURVEY

    PHOTOGRAPHS

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    2. GENERAL BACKGROUND AND TOURISM

    ASSETS OF GALYAT

    2.1 General ProfileThe broad geographical area identified by STCL for the purpose of the

    study was Galyat. Galyat is plural forGali an urdu term meaning narrow

    lane. Galyat is physically a conglomeration of variousgalis in Abbottabad

    District. It is accessible from Islamabad (the capital city) in the south

    through Murree and alternately from the west, from the town of

    Abbottabad. Galyats general location can be pictured in terms of Kaghan

    valley in the north, Azad Kashmir in the East, Islamabad in the south and

    Abbottabad town in the west. Its population of 430,000 persons is spread

    over an area of 976 sq. Km. (figs 2 & 3)

    Galyat is blessed with scenic natural beauty of mountainous environment

    with ground cover and densely populated trees. It serves as a respite, in

    the summer, for people from the plains. Some of the popular hill station

    galis of Galyat are Nathiagali, Dunga gali, Bara Gali, Khairan Gali and has

    areas such as Kalabagh (mostly owned by Armed Forces) and Ayubia.

    Galyats settlement is characterised by native Hazara residents who have

    occupied parcels of land for housing and subsistence agriculture.

    Commercial land holding is mainly for the purpose to be built upon -

    shops, hotels etc. The commercial and residential areas have a clear

    geographical demarcation. The population is pre-dominantly Muslim andabide closely to the laws ofpurdah for women. The education and health

    facilities do not respond to the needs of the widespread community.

    The community relies heavily on outside income or on seasonal tourism.

    Some member of the family lives outside Galyat typically during non-

    tourist season. The locals have less investments in the area in terms of

    facility ownership such as shops, rest houses and hotels. Most are hired

    helps as managers, cooks, drivers and porters. The income in this case is

    seasonal. The services are priced a little high to compensate for the

    seasonal earning.

    The Hazara Hill Tract Improvement Trust (HHTIT) is the main

    government institution looking after the development and municipal

    works in Galyat. The utility is charged and maintained by line agencies

    specially for electricity and telephones. The HHTIT is instrumental in land

    transactions and development.

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    fig 2

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    fig 3

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    fig 4

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    2.2 Case Study Area DefinitionFor the purpose of the micro-case study, Nathiagali was selected as it is

    the most popular and perhaps has the largest bazaar. The local community

    of Nathiagali reside in the lower area called Mallach which consist of

    many small settlements. Our survey included the communities ofJansah,

    Tepri, Saher, Kanseasah, Kalaband, Sukha Khas and Badyhar. This has apopulation of approximately 20,000 household. (fig 4)

    Nathiagali was developed mostly during the British colonial period and it

    served as a major summer rest place for the rich, noble and government

    officers. Not only did they construct private rest houses and trekking

    routes, but also built the required infrastructure. It, in fact, served as an

    alternate summer capital. Initially Murree was patronised and developed

    but with passage of time, as the human traffic increased, Nathiagali

    became popular among the elite and those in search of peace and

    tranquillity.

    With the sloping roof bungalows constructed in wood, the palatial

    Governor house, the wooden church, set along the rolling slopes present

    the setting of Little England which perhaps made the colonial rulers feel

    very much at home. An ideal place to relax and recuperate, it presents

    opportunities for exercise through walks and mountain pony rides.

    2.3 Recreation and LeisureThe place has great aesthetic appeal and enchanting beauty for the

    recreation of tourists and other visitors. The marvelous forests, majestictrees of conifers and lush green carpeting of various types of grasses with

    in between flowers of different colors in summer alongwith the wildbirds

    and animals are great sources for tourist attraction. The area is sufficiently

    accessed through metalled roads and a network of bridal paths and tracks.

    Main attraction in Galyat is the walking tracks which make use of the

    contours and scenic value. These are of various categories to cater to the

    adventurous trekkers, aspiring youths and causal exercise of muscles for

    the old, families and general tourists.

    2.4 TopographyIn general, the area is rugged with steep slopes. The main ridge is

    interrupted by lateral spurs and nullahs creating many side valleys. The

    highest peaks in the area are Miranjani (2,980 m) and Mukshpuri

    (2,820m).

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    2.5 ClimateThe high altitude shapes the climate of the area. Having temperate climate

    influenced by monsoon rainfall, the summers are moderate, while the

    winters are severe with heavy snowfall from mid December to mid March.

    Average annual precipitation ranges from 1,200-1,640 mm. Temperaturesrange from below zero in January (coldest month) to over 26 C in June

    (warmest month).

    2.6 ForestsThe forests of Galyat are located on a range of hills running north-south

    for a length of about 39 km. Nathiagali, Dunga gali and Thandiani hill

    stations lie in the central part of the forests. The entire area of forest

    reserve is drained into Jhelum river in the east, Haro Dur in the west and

    Kunhar river in the north.

    The reserved forests originally surveyed and demarcated in 1877 is now

    divided into four ranges : Dunga Gali (5,336 ha), Bagnatar (4,563 ha),

    Thandiani (2,484 ha) and Biran gali (3,174 ha).

    2.7 GeologyFormations of thick limestone, shales and sandstones range in age from

    Triassic to Eocene. These are well developed and intimately folded with

    rocks of Hazara formation in Nathiagali, Mahujan and Pattan areas. Infra-

    Trias formations with narrow bands of trias and Jurrasic-cretaceous rocks

    are found in Dunga gali range as far as Murree.

    2.8 Water Supply and WatershedApart from considerable watershed importance, the forests contain a

    number of springs which provide water supply to local inhabitants and

    through pipelines to the towns of Muree, Abbotabad, Barian, Nathiagali

    and Lagal Ban areas. But the quantity is insufficient and not available at

    all times. Piped water supply at the door step is only for the tourists to the

    hill station. The local communities go through a rigorous process of earlymorning rounds of water collection at appreciable distances at the streams

    or community taps.

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    2.9 Tourism Assets

    2. 9.1 Tourism Traffic Flow and FacilitiesNathiagali, once the alternate summer capital of the British,

    provides a tranquil ambience surrounded by various peaks which

    fall under HKH region. It attracts domestic/local tourists in

    summer. There is no system of information relay nor publicity

    campaign to attract foreign tourists. In fact, during our study we

    came across a British couple who categoricelly stated that they had

    never heard of Nathiagali and Galyat. It was when they were not

    getting the flights to the Northern Areas did someone recommend

    to them the possibility of coming to Nathiagali. This shows a total

    lack of interest towards tourism development in the area.

    According to a survey report (Tourism in Murree and Galyat 1985)

    only 0.9% of the tourists were foreigners. Since Murree is also

    included the number to Nathiagali may be discounted further.

    The tourist accommodation in this area consisted of hotels, rest

    houses and privately rented places. In the bazar area there are 17

    hotels out of which 14 are local owners. In the upper areas only

    two are locally owned while about 8-10 are from outside Galyat.

    Rest houses are either rented out or used by friends. The level of

    hygiene and cleanliness is a major issue. About 60-65% hotels

    change the linen only with the change of guests (whether a day, a

    week or more. On special request the change could become more

    frequent). It then went to twice a week with a very low percentageopting for daily change. Availability of hot water in most of the

    hotels are restricted to certain hours of the day. These hotels,

    inspite of lack of proper facilities, are expensive for both

    accommodation and food. Since the tourist season spreads over

    four months with heavy traffic for two months, the facility owners

    do tend to overcharge to make profits for sustenance throughout

    the year.

    2.9.2 The PeaksMiranjani peak is at a height of 2,981 m. It is about 8 k.m. away

    from Nathiagali and requires the traversing of steep slope on adifficult track, which is recommended for adventure seekers only.

    Along the way are several spots of scenic beauty; no information or

    distances are marked and rest facilities are non existent. Crossing

    Miranjani is a 44 k.m, track leading to Thandiani, with a famous

    Dak Bungla stop at Dagri, some 10 k.m. away from Miranjani.

    These are for serious trekkers only.

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    Makshpuri peak, at a height of 2,817 m is approached from

    Nathiagali through a badly weathered and beaten track. After the

    rains the higher level becomes impossibly slippery. There are two

    rain shelters along this track but no other facilities such as drinking

    water, information and distance marking, emergency posts etc.

    exist. The name Makshpuri comes from the wordMakmeaning abeautiful face. The challenging walk to Makshpuri peak is through

    a dense forest over ridges, across the meadows by the lake, till the

    peak is reached. On a clear day the sliver streaks of river Jhelum,

    the snow covered ranges of Pir Paryal and Nanga Parbat are

    visible.

    2. 9.3 Ayubia National ParkThe National Park is a protected area under the Wildlife

    Department. All work carried out in this area were contracted out

    by the Wildlife Department. It has provided facilities such as

    sitting benches, rain shelters, toilets and protection fencing alongthe track. Ayubia named after General Ayub Khan, (who was the

    President of the country from 1958-68) planned the first chair lift

    in this area. The chair ride provides a breathtaking ride over the

    protected park (forest).

    A track along the National Park popularly known as the pipeline

    track provides a good opportunity for families to enjoy the dense

    forest with beautiful view of mountains in the far distance. The

    walk does tend to get slippery during rain and cause minor

    landslides. However, contrary to other tracks this has a warning of

    falling stones. In all, there are 13 rain shelters, two toilets (in

    absolutely pathetic state) and protection fences along 50% of the

    route.

    According to the Wildlife Department the following species of

    wildlife are present in the protected area :

    ( 1) Koklass Pheasants

    ( 2) Chukor

    ( 3) Kestrel

    ( 4) Forest Eagle Owl( 5) White Creted Kallai Pheasant

    ( 6) Himalayan Barred Owlet

    ( 7) Shikra

    ( 8) Blue Magpie

    ( 9) Indian Cuckoo

    (10) Tree Pie

    (11) Himalayan Pied Woodpecker

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    (12) Golden Oriole

    (13) Black Bulbul

    (14) Redvented Bulbul

    (15) Whitenecked Bulbul

    (16) Scarlet Minivet

    (17) Blue Headed Rock Thrush(18) Yellow Wagtail

    (19) Black Bird

    (20) Pied Buschat

    (21) Purple Sunbird

    (22) Red Pumped Swallow

    (Source : Wildlife Department)

    2. 9.4 Nathiagali and LalazarNathiagali itself is picturesque and gives opportunity of pleasant

    walks and horse rides. With its few hotels and rest houses it

    presents a peaceful environment for the city dwellers. Lalazar isalso one of the prettiest areas moving from Nathiagali towards

    Makshpuri. These are areas for nature lovers and respite seekers.

    2. 9.5 Potentials and FacilitiesSince the area has been bestowed with natures bounty there are

    tremendous potentials for development. Tracks that were

    developed were done during the British rule. Existing facilities are

    not adequate and locals have hardly any share in it. Whatever

    conscientious efforts from the government and sincere attempts for

    development in tourism industry would also impact the localcommunities to their benefit. At present STCL has engaged

    consultants to study the feasibility of introducing trekking and

    camping facilities at Galyat among other feasibilities. This does

    shown an inclination and desire to improve the tourism industry.

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    3. CASE STUDY AREAIMPLICATIONS OF TOURISM IN NATHIAGALI

    3.1 Physical

    3.1.1 Access Roads and BridgesMetalled roads exist from the south and the west of Galyat. In the

    south the road from Islamabad is in extremely good condition upto

    Murree (which is now an extremely over crowded, heavily

    commercialised hill station). After Murree the road is not as well

    maintained and upon entering the NWFP province, due to frequent

    landslides, the roads are generally under repair. In some places

    roads are being widened. The road coming in from the west has

    been under construction i.e. widening of certain portions andmetalling of certain patches for the last 3-4 years. Unfortunately

    the work taking place during the tourist season (which in any case

    is limited to 4 months) and during traffic hours tries the patience of

    the tourists to its elastic limit. The blasting of mountains for road

    widening and then clearance tend to hold up traffic for hours even,

    which can be quite annoying.

    If common sense prevails the roads would not be blocked at odd

    hours but be limited to off peak hours, usually early hours of the

    morning, or through local radios announce the road closure

    schedule. Understanding of such small issues go a long way in

    attracting tourist or detering them.

    Though access roads exist for tourists coming to the hill station,

    the vehicular access for communities to their location is virtually

    non-existent. No formal walkways or footpaths have been

    provided for approaching the residences of the locals. The only

    means is the path emerging out of the regular movement of the

    people which in local language is temmedpagdandi .

    This is of extreme significance as in case of emergencies (health orotherwise) there is no speedy access. It also has a latent message in

    terms of development. The community is not part of the

    mainstream development, in fact, it is quite removed from the

    overall development benefits even for tourists. The stake holders

    complain that the number of tourists has dropped to almost half

    since the start of construction of this road.

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    The roads in Galyat have been built along the contours and there

    are no rivers in the area. The bridges that exist are only over the

    small nullahs and drains. Some of these can hamper or facilitate

    the movement of vehicles and do require regular maintanence. The

    means of road building through use of dynamites can be quite

    detrimrntal in the long run as this can be of great environmentalrisk. The rocks tend to loosen up which over seasonal changes

    cause landslides. In places where the mountains are soft there

    should be no reason not to avoid blasting. The mountain cutting

    does not consider the damage that is caused to the environment.

    The trees are uprooted and at times the roots are exposed

    rendering the tree weak and liable to fall at any time. These are also

    ruthlesscal interventions harming the nature with consequential

    environmental and physical damage. Unfortunately there are no

    stringent measures to check such actions. The designing of roads

    should be vetted with respect to the site. The people involved from

    top to the worker on road is not even aware of the consequencesof their activities/actions. An EIA for all such activities should also

    be carried out in addition to training of the relevant personnel.

    3.1.2 Utilities

    3.1.2.1 Water Supply

    The residents of the area mainly depend on the streams or

    community taps for water collection. (fig. 5) Early morning

    trips by the women and girls of the community mark the

    beginning of household chores. In the absence of piped

    water supply the community has no choice but to walk the

    distance to the stream or the closest community tap and

    carry back the water filled utensils in the very tough terrain.

    Through practice these contoured uneven and steep paths

    have become easy to manouver, for them.

    (69.6%)

    (30.4%)

    Boys attending school

    Girls attending school

    fig. 5

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    To the elitist guest/rest houses in the upper area and in

    Nathiagali bazar water is supplied from the source of Khun

    Kha, built by the British. Very little improvement has been

    made with virtually no upgradation over time in spite of

    increasing population. Interestingly water supply is diverted

    to the government and elitist rest houses if VIPs spend timein Nathiagali and the local hotels become dry which in turn

    harms their business.

    The water from the streem are liable to contamination as

    these are used by animals for drinking at different points

    and also as they are unprotected and can have anything

    dumped into it. This is an environmental and health hazard.

    3.1.2.2 Electricity

    As part of the mass electrification scheme, the villages in

    Galyat received the facility. But at present the distributionis very poor. The wires hang from trees at places instead of

    the poles and the supply is intermittent. The design and

    installation of the system is not appropirate to the Galyat

    climate.

    Even though electricity may be cut off or shut down for

    days or supply be limited to a few hours the bills received

    by the community seems to be based on imagination of

    WAPDA. The community is however, thankful to have

    this service.

    3.1.2.3 Telecommunication

    In Galyat telephone link remain suspended for days without

    any genuine attempt by the agencies to restore the lines.

    Without telephones one is periliously lost and hotel owners

    are extremely frustrated as they cannot cater to their clients

    demands. However, with cellular phones awailable some

    of the well-off tourists bring in their own facility.

    3.1.3 Built EnvironmentThe general trend in construction has been the use of timber and

    stone. The old structures present a case of excellent workmanship,

    a skill which seems to have slipped considerably.

    Even the local houses use the same material with no regard

    towards the strength of the materials or their optimum usage.

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    The roofs are either sloping or flat with a gradient. The sloping

    roofs have the wooden trusses to support the galvanised iron (G. I.)

    sheets which twinkle as sun rays smile upon them. The flat roofs

    have interlocking system of wood with a layer of mud screed to

    provide protection.

    The houses generally are a combination of multipurpose rooms

    with a designated space for the kitchen. Most of the houses do not

    have toilets. The space which is entered first may also serve as the

    main room for the guest or lead to an adjecent guest room. As

    there is a strong purdah system the male and female guests are

    quickly filtered through and enter the designated rooms. As the

    climate tends towards cold and extreme cold, the houses mostly

    have indoor spaces with of course an outer court which may be

    used for a couple of months in summer. The household members

    intermingle well with the chickens that are present in every

    household. In winter the snow tends to build-up outside themaindoors restricting the movement of the residents.

    In Galyat the man made structures consist of houses, hotels, rest

    houses, shops, rain shelters and the like.

    3.2 EnvironmentNatures gift is the environment in the area, abuse of which in turn is

    rejection of Nature. According to the Holy Quran, human beings are sent

    as stewards to guard Gods beauty (life) which is an amanat(asset lent in

    trust to be returned any time, as was lent) and not ownership. Thus what

    human beings do not realise is that the environment is to be protected and

    guarded and not misused or abused as we dont have rights over it but are

    allowed to enjoy and use it while on this earth.

    3.2.1 TimberTimber/wood is the main component for construction and fuel. Of

    course, the species and quality differs. The locals/resident

    communities are more sensitive towards environment and have a

    better judgement of the trees to cut avoiding the forests. There are

    actual cases of thriving timber-mafia (where of course some localsare involved). These subversive activities are pursued in an

    extremely organised fashion and chunks of forests are burnt (even

    in protected area). Theft and malpractices which are common are;

    removal of the outer skin to prevent the nourishment of the tree;

    soil digging to expose the roots and render the tree weak; partial

    axing and wind fall which as the term implies are axed strategically

    and falls with heavy winds. These do not fell the trees at one go

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    but is gradual and when the tree loses nourishment, becomes weak

    and falls. Then, of course nobody (human soul) can be blamed for

    chopping a living and thriving tree.

    The activities of the timber Mafia leads to the deprivation of the

    local communities of precious natural resource. Such organisedactivities also illustrate a case of external intervention bearing

    local/internal impact. While the forests are being depleted the rich

    and those outside Nathiagali and perhaps Galyat gain the

    maximum monetary benefits. The local communities on the other

    had become the biggest sufferers as their environment deteriorates

    and their picking of twigs and dry wood are criticised while the

    precious logs leave their lands. Such leakages harm the local

    communities, the environment and in turn the tourist traffic. It is

    necessary for the government to take strict action against such

    activities. In addition strong lobby or pressure group is required to

    counter this activity and urge the government to take legal action.

    Wood as the only source of fuel is used by more then 80% of the

    households. In the morning when the young girls and the women

    of the household fetch water they also hunt for fuel wood. The

    men also during their trips to and from work gather wood. This is

    required in abundance as it is stored for use in winter. Hence, the

    use of fuel is not only for cooking but heating to beat the severe

    cold. Kerosene proves to be expensive and gas cylinders are not

    easily available. General average household use of fuel wood in

    summer is 25 kg and in winter 65kg. The cost if bought from the

    market, is Rs. 80/- - Rs.100/- per 40 kg. Apart from genuine use ofdiscarded wood the harm is done in large scale trading of timber.

    A local NGO has prepared a documentary to illustrate this case.

    The tourist come to the hill station for the cool air, the landscape

    and to be near nature. With the rampant callousness of the timber

    Mafia the trees are subject to indiscriminate cutting. With these

    being uprooted the ground cover also tend to dissipate and the

    process of erosion takes place at a faster rate. This then will affect

    the micro culture and the landscape of the area which will deter the

    tourist from coming to Nathiagali. Deforestation here is a very live

    issue. The dense forests of heavy old trees lose ground and erosion

    is visible. Even where mountain cutting is done for the purpose of

    road etc. the roots of the trees are left exposed and a lot of ground

    cover plus trees are lost. This may lead to extreme change in local

    climatic conditions. The sufferers are not the timber mafia or the

    authorities but the communities. It is a case of short term gain of

    few at the expense of long term loss for many and the nation.

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    The cost effectiveness of alternate fuel source needs to be

    explored. The attitude and user habits would also be required to

    undergo a change for acceptably to come about.

    3.2.2 Wildlife (Diverse Flora and Fauna)The park of Ayubia is the protected natural park under the

    wildlife department. The trees are extremely old and provide

    good quality wood. It is said that the species of wildlife is

    quite varied. This needs to be explored and then publicised.

    3.2.3 SanitationLess than 22% of households have toilets as part of the house.

    They go to the fields for defecation. (fig.6) The women have the

    toughest time i.e. to go early in the morning or after sunset. This

    forced regulation tends to cause many diseases, specially related tokidney and the renal tract. In houses where toilets do exist the

    solid waste is collected and dumped in the fields. Some may find

    its way in to the nullah.

    (23.3%)

    (66.7%)(10.0%)

    Flush

    Open Field

    Bucket Latrine

    fig.6

    Garbage is also dumped outside the houses and in the fields or near

    the nullah. The hotel owners and those from the rest houses

    discard it in the bins from where it is collected by the Hazara Hill

    Tract Improvement Trust and dumped at the lower level, at times,

    where the local communities reside. The brunt of environmentalhazards again is borne by the locals.

    In all cases of which the water and sanitation issues are classic

    examples the local communities are the worst sufferers. Being

    physically a three tied habitation where the upper most parts are in

    use by tourists (relatively effluence) and high ranking government

    officials and their friends and the lowest showing the growth of

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    local community, while the mid-level is the entry and interaction

    part, the services planned mainly and largely benefit the upper

    community. When the upper area gets occupied during tourist

    season the water is held up there while the local of effluence going

    down stream increases. This increase relationship is even more

    harmful. It also gives another angle to the high leakage and lowlinkage phenomenon. In this case the community not only is

    ignored on the part of development as investment in Nathiagali but

    rather becomes worse off especially where environmental and

    physical conditions are concerned.

    3.2.4 Landslides and Environmental RisksDue to irresponsible blasting of mountains, road cutting and

    deforestation, much erosion is taking place. With rainfall,

    sunshine, snowfall and the lack of cover on mountains much

    contraction and expansion takes place further increasing the risks.

    The result is falling of rocks and major landslides at times whichblocks the roads, cause casualties and erode the roads.

    Environmental hazards due to poor sanitary conditions is cause for

    much concern and need to be addressed with full force by the

    authorities. The community in this case seem to be resigned to

    fate. Unfortunately even the waste from the hotels are flushed out

    on to the lower levels where the stream water could be

    contaminated. Thus not only are the communities exposed to great

    environmental risks but are suffering at the cost of hoteliers who

    do not belong to the area.

    3.3 EconomyIt is indeed difficult to determine the monthly income of households in the

    communities under study. Their incomes are sporadic and not regular.

    For those working away form home, in urban centres, the income is more

    regular. Very small land holdings which do not even give subsistent yield

    are revered by communities. Fowls and cattle are bred for domestic use.

    Vegetables and meat bought in the local market are those which come

    from other parts of Punjab or N.W.F.P. and are expensive.

    3.3.1 Employment PatternOur survey and discussions have shown varied categories of

    employment. These by no means show any career orientation but

    more as means of livelihood which again mainly is during the

    tourist season. They are either waiters, porters, small farmers /

    land tillers, hotel operators, hotel owners, transporters, drivers or in

    government services.

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    3.3.2 Economic ActivitiesIn Nathiagali bazar which is a winding road full of commercial

    facilities has hotels, handicraft shops, foodstuff including fish,

    vegetables, meat, sweet shop etc. and general store/chemist.

    (fig. 7 & fig.8 ). The hotels in the bazar area are mostly owned by

    residents of the local communities whereas the hotels in the upperarea (which are better and more expensive) except for one are

    owned by outsiders. The largest is the Greens which is part of

    NWFP chain of hotels.

    S. No. FACILITY Nos

    1 Hotels 17

    2 General & Bakery Stores 14

    3 Handicraft 7

    4 Grocery & Foodstuff 6

    5 Barbers Shop 2

    6 Post Office 1

    7 Bank Branch 2

    fig.7 : Facilities in Nathiagali Bazar.

    Even the handicraft shops are owned by people from Punjab and all

    the handicrafts are brought in from Punjab or Swat. There is no

    such thing as a local Nathiagali Handicraft. Again these do best

    business during the tourist season.

    Tourist season, liberally speaking, is spread over four months with

    two months of peak activity. It is during this time that maximum

    business is done and profits accrued to last them over the year.

    Thus the prices are very high compared to the services offered. In

    this entire economic activity a small percentage of locals are

    entrepreneurs and more are into contract work and daily wage

    earners as waiters, porters, labourers drivers etc. There is a general

    complaint that tourism in Galyat is not being given the required

    boost for the locals to benefit in economic terms as is the case in

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    fig 8

    Murree. But the biggest question is where to maintain the balance

    and not sacrifice the environment for commercialisation.

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    The bazar of Donga gali was also documented for the purpose of

    mapping the commercial/economic activity with respect to tourism

    in the area adjacent to Nathiagali. (Fig. 9 ) The tourist who come

    to Nathiagali do stop by there, if for nothing else, perhaps a roasted

    corn on the cabor a cold drink or a cup of tea on the road side. For

    the community, Mochidhara bazar is a common market place.

    3.3.3 Economy and the local communityAs discussed earlier the bigger and better hotels at the upper level

    (see fig. 13) are owned by non-Nathialgalis or even Galyat and the

    remaining are private or government rest houses. Thus all the

    income generated at that (upper) level does not enter the local

    economy neither does it go to the government for further

    investment in development. Whereas the resources of Nathiagali

    are exploited and the better part of the income is also taken away.

    Thus signifying a very high level of leakage. The linkage is very

    weak as the locals are mostly employed for the facilities earningwages. The downside is the depletion of resources, minimal

    monetary earning and no development for the local community.

    At the central or mid level the ownership is mixed where most of

    the handicraft shops are owned by people from Punjab, but most of

    the hotels and grocery stores are either in partnership or local

    ownership. In personal terms the benefits may be for individual

    households but it is difficult to assess the level of linkage. On the

    other hand the community relies on seasonal income but on the

    other hand there is no developmental linkage.

    The government also does not seem to move on developing

    different forms of tourism and better development for the local

    community. A link between tourism and sustainable local

    development needs to be clearly established on the governments

    agenda. This status quo in the longer term shall be detrimental not

    only for the local community but those at the upper level as with

    the rate of depletion, Nathiagali would not be an attractive place

    for tourism or convalescence. This could result in a total neglect

    and worsen the environmental and physical conditions as well.

    3.4 Social Sector Issues

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    One of the most interesting analysis that emerges out of the study related

    to the social system is the physical manifestation of social segmentation.

    The entire area is divided into three levels - upper, middle and lower. The

    fig 9

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    fig 10

    upper level has the better hotels and government and elitist rest houses

    while the middle level has the bazar with commercial activities handled

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    mostly by the local and the last tier where the local communities reside.

    (fig. 10) This is perhaps a legacy of the colonial rule, where the best is for

    the rulers, the ordinary for the commons and the last for the serfs. The

    significance is that the benefits of the top does not reach the bottom. In

    fact everything gets washed down.

    The hierarchy of society depicted physically also says much about

    development benefits where each level has a specific use. The upper level

    really has nothing to do with the locals. In a way it belongs to those who

    do not belong there but use the area for a limited period. The presence of

    the houses and hotels ensure jobs for the locals as chowkidars and

    servants. The second level is the one which has the most activity in

    summer and is the common market place depicting mixed

    ownership/social as well as economic). The belonging to the area is by

    those living in the deepest part and to whom Galyat really do not belong.

    Having lived in this kind of environment has brought about an attitude ofresignation to fate. Fortunately some enterprising individuals have

    gathered together to raise their voice in the interest of the community but

    most of the time are not sure whom to contact.

    Under this section are elaboration on education, health and culture while

    water and sanitation are dealt separately.

    3.4.1 EducationThere exists a general tendency towards educating the children.

    Primary schools are accessible and both girls and boys attend, are

    enrolled and 35% of girls very seldom are they allowed to continue

    beyond primary level. Though there are rare cases of girls having

    completed their matriculation or intermediate, especially if they

    have lived out of Nathiagali at a stretch. The boys go through

    secondary school and further but not in achieving any higher

    degree. (fig. 11)

    (27.9%)

    (72.1%)

    SpningCommunity Tap

    fig. 11

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    Education has no relation to the job opportunities and employment

    prospects. There is no attempt to create opportunities towards skill

    development for income generation. If tourism industry flourishes

    and the locals are trained to secure jobs or become entrepreneurs

    the community would benefit a great deal.

    3.4.2 HealthIn the entire area is one Civil Hospital in Mochidhara established

    by the government. The staff available has limited expertise and

    dispense medicine. The community is quick to say that the

    medicine stock provided by the government is sold off to the local

    shops by the staff and they are directed to buy the medicines from

    the store.

    As there is no vehicular access to the community, ambulances

    cannot reach there and in case of emergencies the patients are

    carried up by their near and dear ones. Maternity cases are dealtwith locally by dais (traditional midwives). In case of

    complication the closest option is the hospital in Abbottabad.

    Cases of death have been reported due to unavailability of timely

    attention.

    3.4.3 CultureIt is a conservative, purdah observing and to an extent a closed

    society. Television and radio are available in most of the

    households. The newspaper, though, is generally a day old. They

    do have information of the happenings in the outside world. But

    the happenings in the outside world has not made any apparent

    impact on the lives of the community.

    Cases of dispute tend to be resolved locally through the jirga

    system. This is a group of respected elders whose decisions are

    generally acceptable to the community. Jirga serves as an effective

    local traditional institution.

    3.5 Issues of Development and Institution

    The community here, as elsewhere, is cynical towards thegovernment and feels the need to improve their living conditions

    through self initiative. Unfortunately they are not organised to

    create a lobby, or pressure group or an entity with the capacity to

    work towards development. They require assistance in capacity

    building, access to information and resources/capital.

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    Two NGOs by the name of : i) Anjuman-i-Haqooq-i-Tahafuz,

    Mallach and ii) Anjuman-i-I slah-i-Muashara, Nathiagaliare

    registered. The former had secured funding from SPO-CIDA

    (Small Project Office of Canadian International Development

    Agency) for building a link road. Unfortunately due to lack of

    technical knowledge and budget planning the programme is leftincomplete. Thus with funding other support is also required. The

    latter has prepared documentary of the mal-practices in the forests.

    Though an amateurish attempt, it does show a sense of

    responsibility towards the environment.

    Hazara Hill Tract Improvement Trust (HHTIT) of the government

    responsible for development in Galyat from July 01, 1996 has been

    declared as Galyat Development Authority (GDA). This gives

    them a strong mandate towards development including total charge

    of landuse planning, disposal of land etc. The budget and the staff

    required to carry out their mandate has not been notified. Theother organisation such as Wildlife Department, Forestry

    Department etc. also have a presence.

    The existing government institutions are not geared towards

    working with the community. The assessment of local

    development needs and the approach of planning and

    implementation is not part of the training of these institutions.

    Though the local NGOs exist, it is difficult to form a working a

    relationship between them and the government as communications

    is a problem. Both do not seem to come on a common platform to

    discuss issues which would in actuality benefit the government as

    well. In the absence of resources both financial and (right) human,

    the government institution encounter obstacles in achieving their

    sot tasks or in setting up tasks.

    Institutional strengthening therefore would have to occur at two

    levels but each would be different in nature as the functioning each

    is different. One is a gross roots organisation while the other

    represents the state machinery. The question is how to make it all

    come together where this particular case is concerned.

    3.6 GenderStarting from the aspect of education, the girls when admitted to school

    are restricted to go beyond primary level i.e. after adolescence. The

    parents feel that secondary school is too far away. Though these same

    girls travel far distances to fetch water and wood. Survey shows that all

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    female siblings do not go to school. At least one is kept at home-either to

    look after younger siblings or assist in household chores.

    Women are involved totally in unproductive labour force. That is why

    they do all the work for which there is no monetary compensation. Their

    activities begin very early in the day to fetch water and fuel wood, which isa good means of social interaction. The household chores of working,

    cleaning and rearing of children goes without saying is a womans work.

    They also work in the fields. However, they do not contribute towards

    active household income.

    The girls tend to be married off by the age of eighteen if not earlier. The

    women (usually the mother) does express her opinions within the family.

    She does not necessarily exercise decisions. Women are totally isolated

    from the tourists, as they hardly come up from the lowest tier. Even if

    they do it is for a particular reason and task. Neither is there any social

    intermingling nor involvement in economic gain.

    While respecting the culture and without upsetting the long standing

    rooms women can be part of the development process and economic gain.

    Their roles can only be planned by taking the males into confidence. In

    keeping with the local culture and norms the manner of womens

    participation has to be thought through. One cannot work on the western

    model of female participation which may actually endanger the social

    system. For the process to be sustainable it is essential to let it evolve

    rather than create incisions. Gentle push, support and assistance are

    required but not militantchanges.

    How can women be included in the planning process in a way that is at

    once constructive and not threatening to existing social norms? In other

    words how can women contribute to decision making in ways that are

    consistent with their roles in society without giving up the right to raise

    their voices?

    Any plan that tries to involve women must consider the limitations

    imposed by the Mallach community. The space in which women

    participate must be one familiar to the mind comfortable enough to allow

    them to speak their minds. Women have voiced their concerns within the

    safety of their houses. The community including women must be

    convinced and comfortable in the manner of womens participation so as

    not to make the process counter-productive.

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    4. ENVIRONMENT, LANDSCAPE AND

    TOURISM - Prelude to Action Plan

    4.1 Land-ownership, usage and impactLandscape, an aggregation of all lands, the built environment, flora and

    fauna of a place includes mountain peaks, forests, agricultural fields,

    roads, pathways, water channels, retaining walls, residential, community

    and institutional buildings. Some of the resource are individually owned ,

    some are communally owned, and some un-owned but for public use.

    What is peculiar about the resource is that it shares characteristics with

    both public and private goods.

    Landscape can be called public in that enjoyment of natural views is a

    non-rival good. One persons enjoyment of a view does not detract fromanothers appreciation of the same view. Users can jointly and

    simultaneously derive benefits from the resource without subtracting from

    the resource itself. Landscape is also public because it is a non-excludable

    good. It would be difficult to prevent people who do not contribute to the

    conservation of the resource from appropriating it.

    Just as there is a distinction between interest and capital in a savings

    account, there is a difference between views produced by land and the land

    itself. This also gives rise to the publicness and privateness of

    landscape. Appropriation of natural views is a public good but alteration

    of land constitutes infringement of a private good. Private land usedecision degrade collectively held landscape views undermining tourism

    resources.

    In the case of tourism and landscape management, rules regarding

    appropriate land-uses and the distribution of landscape revenues do not

    exist. The vacuum of tourism-related rules and regulations has created

    opportunities for select land owners with access to capital to absorb all

    tourism revenues even if they do not belong to Mallach community of

    Nathiagali or Galyat at large. Assuming that landscape as a resource is

    quantifiable and accept that certain land-use decisions are detrimental to

    landscape, then it would mean that landscape quantity is correlated withthe number of trees on a defined space of land. Decision to reduce the

    number of trees will diminish landscape quantity. Hotel and rest houses

    owners who build businesses reduce landscape quantity by cutting down

    trees. Entrepreneur should pay a price for this decision or take action to

    restore the natural environment in an amount equivalent to the extraction.

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    Tourists who stay in hotels and buy goods from shopkeepers indirectly

    stimulate local producers but in case of Nathiagali the locals in business

    are very few and their agricultural land do not yield enough for them to

    provide for commercial use.

    Certain negative externalities which affect the local communities are waterand energy shortage which result from excessive use by hotel owners in

    summer. Solid waste management problems arise due to inadequate

    investment in garbage disposal and sewerage infrastructure. While costs by

    tourists business are partially offset by tourism revenues, locals absorb

    costs without compensation. This is therefore, economically inefficient.

    As discussed earlier the three tiered development is also reflected in the

    land use and infrastructure. The negative externalises result in maximum

    leakage. Through the proposed action plan the externalities are being

    framed to serve as advantages to the community.

    4.2 Tourism Carrying CapacityOne of the most difficult challenge to overcome in the case of landscape /

    environment management, is perhaps that it is difficult to determine when

    the conditions will deteriorate to a degree unacceptable to the tourists. This

    is to say when will the marginal social costs of building outweigh

    marginal social benefits? The stakeholders do not know the areas tourism

    carrying capacity and cannot predict the saturation point.

    Tourism carrying capacity is defined as the maximum number of people

    who can use a site without unacceptable alteration in the physical

    environment and without an unacceptable decline in the quality of the

    experience gained by visitors. Carrying capacity cannot be determined in

    the absence of value judgements which specify what levels of impact are

    acceptable and under what conditions further tourism growth would

    become undesirable, acceptable or appropriate in each situation.

    Differences occur both within and between stakeholders of community,

    tourists, managers and politicians concerning the capacity of elements. A

    form for regulation and co-ordination between the policy makers and

    administrators is needed to take decisions on the critical carrying capacity

    and explore the potentials of tourism development and socio-economic

    benefits to the community.

    Depletion of trees without reforestation, unchecked burden on

    infrastructure without adequate maintenance and upgrading, inequitable

    land holding between community and outsiders, unwillingness on part of

    policy makers and implementers to offer innovative and sincere

    approaches, further affect the question of carrying capacity.

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    On the one hand there are many tourism assets which remain unexplored

    and new concepts in tourism which remain untested while on the other the

    existing means seem unsustainable. In a process if saturation is reached the

    process is amended to create further capacity. In Nathiagali by no means

    has the saturation point been reached. It depicts a need for innovative re-

    look and including local development in the overall tourist developmentagenda.

    If the place is overbalanced it might not attract tourists and whatever

    benefits were being accrued now could also be lost. But on the other hand

    the number of tourists may increase but the type could change.

    Government planning would have to entail a conscious decision on the

    direction to take and means of bringing benefit to the stakeholders. These

    are the government itself, the locals, the tourists and all interest groups.

    The proposed action plan is cognisant of this.

    4.3 Eco-TourismPromotion of eco-tourism would assist in limiting the dangers to the

    environment through extra grazing. It attracts nature lovers, allows the

    opportunity to acquire knowledge, is very interactive (human and nature)

    and the benefits reach far flung areas of the community. Honest marketing

    in this regard in Nathiagali would boost the local economy.

    The participants/users, developer and manager of eco-tourism may be

    represented as:

    fig. 12

    Government International Finance

    organisations

    NGOs Private and Public Sector

    Investors

    Communities Local Entrepreneur

    Researchers Publicity/Information

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    The idea is to open up the tracks and the National Park for the tourist who

    come for the particular purpose or desire to come. This means a change

    from the existing type of tourists. In this case the requirement for hotels

    might not increase that much but a need for different tourist support would

    rise such as camping facility with the right equipments, environmentally

    friendly fuel, disposal of waste, education of tourists, rehabilitation oftracks, classification of flora and fauna and the like.

    The Sarhad Tourism Corporation needs to prepare a framework for

    consciously deciding to work at the option for developing eco-tourism

    which in many ways will also address the issue of carrying capacity. In

    Nathiagali, the Mallach community, one is talking about a high number of

    population which are effected by the nature and magnitude of

    development. With an inclination towards promotion of eco-tourism the

    environmental and ecological issues would stand addressed.

    In preparing an action plan the local community of Mallach and Nathiagaliis to interact with the various externalities for the benefits in the area. The

    proposed action plan has been put together as it evolved through the

    participatory process of documentation and analysis as can be seen from

    appendix II.

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    5. PROPOSED ACTION PLAN

    5.1 IntroductionInspite of Nathiagalis (Galyat) enormous tourism potential, the area of

    Mallach has not attracted the attention of the political leaders and planners

    with the result that the area is extremely underdeveloped, both in terms of

    physical infrastructure and social development. The government

    department responsible for the development of the area namely Hazara

    Hill Tract Improvement Trust has so far been involved in piece-meal

    development only and that too in the upper areas of Nathiagali. Their focus

    of attention has been the incoming tourists, VIPs and VVIPs and not the

    local communities. Their planning approach and working system is not at

    all different from the pre-independence government agency, the only

    significant difference however is that the British agencies were far moreefficient. (The colonial mentality is well reflected in the three tier physical

    division as discussed in the case study section)

    Eco-Tourism comes out of the desire to conserve the nature, environment,

    forests and wildlife and encourage tourists to visit and partake in natures

    gift by admiring, soul searching but not abusing. In preparing the action

    plan it is critical to appreciate the carrying capacity of the area and the

    community. The action plan relates to community, institutions (public &

    private) tourists, development and area/environment.

    There are various sectors that need immediate attention. Some of them aredirectly related to tourism, while others have indirect implication. As has

    been already established, the economy of the area is to a great extent

    dependent on tourism and remittances from the cities though there exists a

    subsistence agriculture as well.

    Both because of the geographical location and the way the area has been

    developed, there is dichotomy between the local communities and the rest

    houses and owners of hotels that have come up. The main Nathiagali

    bazaar serves as a meeting point, where the tourists and local community

    interact as service provider and receiver. In terms of facilities and

    infrastructure, there is a marked difference between the two areas.

    With a view towards the carrying capacity, the tourism assets, the

    development level, the proposed action plan is geared towards maximum

    exploration of tourism potential. While proposing this action plan there is

    full recognition of the fact that it would need to create maximum linkages

    between the tourist revenue, local economy and development and

    minimise the leakage for the case-study area to benefit the overall

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    development of Nathiagali and eventually Galyat for keeping it alive and

    thriving for tourists and the community. The proposed action plan is

    perceived to show tourism development as part of overall development.

    5.2 Sectors for InterventionThere are various sectors that need immediate attention. Among those

    related to physical infrastructure, affecting tourism as well, are :

    - Roads and Bridges

    - Water Supply and Sanitation

    - Telecommunication

    - Electric Supply

    - Forest Preservation

    - Tourism Asset Development

    In terms of social development:

    - Education- Health

    Other software development :

    - Co-operative Management Skills

    - Technical Assistance

    - Information Strategy

    Institution and Credit :

    - Financial Support

    - Institutional Framework

    I. Roads and BridgesOne of the major reasons that the local community has not

    benefited from tourism and tourists not having an opportunity to

    interact actively with the local communities, has been poor road

    conditions and accessibility to the villages, in addition to the

    hardships that the local community faces because of this state of

    affair. This has hindered the domestic production capacity and

    involvement of women in production (behind the scene) and

    service sectors. For example typically a family enterprise in

    Pakistan has women involved in production and male involved inselling and distribution but this is not possible in Mallach area

    because once a person climbs up to the main bazaar he returns on

    the steep meandering path only in the evening. At times it is easier

    to get some provision from other towns than to go back to his own

    village.

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    Some efforts to build link roads were made by the Anjuman-i-

    Tahaffuz-i-Hakook Mallach but because of lack of technical

    support and managerial skills their endeavour did not meet with

    success.

    The first major activity component of the Action Plan should bebuilding of these roads and bridges. Proper planning of these

    accesses with local input, appropriate technical assistance and

    financial support is essential - This comes under the provincial

    government. Since this is a critical element for tourism

    development it becomes essential that such development plans pass

    through STC. The local roads for communities is part of GDA and

    they need to work with communities in identifying the first three

    major link roads. The negotiation for land acquisition and method

    of building with the type and nature of community involvement in

    decision making needs to be clear and adopted. The level of

    responsibility in design, implementation and maintenance by bothparties need to be clear. If the GDA does not take interest the

    community may take financial assistance directly from the funding

    agency (small funds) and also seek technical support through them.

    II. Water Supply and Sanitation

    The present water supply level is the same that British developed

    for this area. Only marginal improvement and expansion was

    made. The sanitation system relies on the topography to carry

    away raw sewage. This contaminates the water sources of the local

    communities who reside at lower levels.

    There are no sewage treatment system. Garbage too is dumped on

    nullahs and other narrow ridges. This has a serious effect on the

    environment and eventually on tourism. Water and sanitation

    system has serious repercussion on the health of the population

    whether locals or tourists. Of course since locals reside there and

    have long term implications, they are the most affected.

    The second major activity component therefore has to be water

    supply and sanitation. (I) There is a need for raising the awareness

    both at community level and planning level regarding this issue (ii)In addition to a comprehensive master plan to address these issues.

    Smaller community level plans are needed to streamline water

    supply and plan out a low cost (environment friendly) sanitation

    system with a possibility of O&M by the communities. Alternate

    means of fuel such as kerosene and LPGs are possible. This has to

    be a co-ordinated effort between the forest department, the GDA

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    and the community. STC can play a role in defining the tourists

    enhanced attraction as a result of use of alternate sources.

    As the community has been living under these conditions they have

    adopted a resigned attitude and a sense of helplessness in working

    in an organised manner. On individual basis they try to resolveindividual issues. Since this is a collective good and the strength

    would be in according a collective move for an overall plan for

    water and sanitation for the village. The PHEDs budget while

    catering to the need of the community, has to work with them on

    the type, level and location of services. The primary and part of

    secondary level of the two infrastructure would be the

    responsibility of the government while the tertiary be the

    responsibility of the community. This will ensure division of

    labour and cost effectiveness. With the improved system the place

    could also cater to more tourists.

    III. Telecommunication

    The telecommunication network too is geared towards the tourists

    at the moment but is quite unreliable. Very few if any of the local

    community houses have telephone connection. In case of

    emergency and during winter nights they are totally cut off from

    the outside world. Even the tourists feel stranded because the

    telephones are disconnected whenever there is heavy rain fall. At

    times the connections are not restored for weeks. From tourism

    point of view this is a serious draw back. First problem is that

    people do not have information about the area facilities and the

    tourism attractions available in the area and those who venturecrossing into Galyat feel totally cut off whenever there is heavy

    rain fall.

    The third major activity component would be the upgrading of

    telecommunication system. Work has already started on this. The

    local exchange which was connected to the rest of Pakistan through

    Murree (Punjab) is now being connected through Abbottabad

    (NWFP) with improved network system. Even in the absence of

    accessibility by road the telecommunication system can overcome

    many hurdles.

    IV. Electric SupplyThere has been a lot of complains regarding electric supply in the

    area. The wires that have been used are of inferior quality, there are

    no proper distribution network and at places the wires have been

    tied to trees.

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    Fourth major activity component would be upgrading of

    electrification system. The local community in this regard has

    already shown initiative and has been able to lobby for fund and

    replaced the old faulty distribution network with a proper

    distribution system. For the nights street lights are required. At

    present the entire area is plunged into darkness except for somehotels shedding their light.

    V. Forest Preservation

    Alternate fuel source is absolutely necessary in order to stop further

    deforestation.

    This is the fifth major activity component. The community has

    already shown concern towards this issue but they need to be

    trained about different aspects of social forestry, silvi-culture

    techniques etc.

    Means of dealing with timber mafia at the higher level with

    community as partners is essential. This can be done if there is

    willingness on part of the government to resort to control of such

    illegal activities. Alternate means of fuel such as kerosene and

    LPGs are possible. This has to be a co-ordinated effort between the

    forest department, the GDA and the community. STC can play a

    role in identifying the tourist enhanced attraction as a result of use

    of alternate sources.

    VI. Tourism Asset Development

    The case study section has listed the tourism assets of Nathiagali

    and discussed the potentials for development and also the concept

    of eco tourism.

    In order to attract tourists and maintain a level of tourist generated

    (related) income, investments are required to capitalise on these

    assets. Making use of locally available skills and potentials within

    the community in the planning and implementation of tourism

    related projects is essential.The tracks certainly need rehabilitationwith toilet and rest facilities and camping areas. The shorter tracks

    need the first two whereas the longer ones require properdemarcation of camping sites and equipments for lending. The

    toilet and rest facilities and the shorter tracks can be managed by

    the local community. These are not expensive to maintain but the

    community needs to be trained to appreciate quality and standard

    of maintenance. These tourism assets need to be marketed (see

    under information strategy).

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    The Forestry Department and the Wildlife Department need to

    enhance the national park in terms of its flora and fauna and the

    nature walks. STC needs to clearly identify areas of investment by

    them or the private sector involving the local community for

    attracting the right type of tourists.

    Spectator

    or

    Actor Sustainable

    Development

    fig 13

    VII. EducationEducation that the children of the area receive is not geared

    towards the needs of the community. Being a tourism dominated

    economy the employment prospects of the young people wouldonly be enhanced if they received appropriate education to fit in the

    requirement of the area. The primary and secondary schools do

    exist for boys but perhaps there could be vocational training after

    eighth grade.

    The residents of Mallach need training to serve the incoming

    tourists which means training of better chefs, assistants and

    managers. STC through its tourism related training may desire to

    have a small mobile unit to conduct such certificate courses in

    hotel management, running trekking and camping support

    facilities, operating home enterprises and other related

    operational requirements. Similarly women of the area can be

    trained to produce various handicrafts so that they can contribute

    towards the household income. This is the sixth activity

    component. The girls also need to be given special focus from

    primary onwards to be able to support from behind the veil. The

    women require similar but segregated training to serve as a support

    Community

    Public SectorResponsible

    Institution

    Private Sector

    (Profit & Non-Profit)

    TouristNational

    Policy

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    to the men. If family enterprises are encouraged the opportunity for

    women in the mainstream economy would rise. Simply teaching

    them crafts without observing market trends will never work. They

    can manage small facilities alongwith the man-folk.

    VIII. HealthGiven the peculiar topography of the area. It is just not possible to

    provide medical coverage to the population through Civil Hospitals

    and a few (unstaffed) Basic health Units.

    A more community based approach is needed where training is

    imparted to the locals especially women regarding basic health.

    The community has shown initiative in this regard but due to the

    absence of technical guidance could not sustain this programme.

    This needs to be supported and similar other programme should be

    initiated. First aid centres for tourists are extremely crucial. Locally

    trained boys and girls could serve as staff in these centres.

    IX. Co-operative - Management Skills

    Though some community based organizations (CBOs) have

    emerged in the area but the community needs to be trained

    regarding the working of such organization. They need to be made

    aware about the scope of such organizations; their potentials and

    their limitations.

    Selection and implementation of projects, monitoring and

    evaluation. These are all critical stages that they need to be aware

    of and trained in. These are formation and running of organisation

    to meet the objectives, building up the capacity to respond to the

    needs of the community and be an active voice in development of

    the area and be involved in every stage, from planning to

    implementation to maintenance.

    X. Technical Assistance

    The track record of the community based organization reveals that

    most of the project that were initiated by these organization were

    viable and desperately needed by the community but they were

    unsuccessful or met with limited success because the communitylack the technical expertise to handle such projects. For example a

    project for community tap was initiated in Tipri but for supply 1/2

    diameter pipes were used and these too were run on the surface

    with the result that it got damaged resulting in loss of precious

    water and low pressure.

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    The activity components that we identified above are all needed

    urgently by the community but if the work is started without

    technical guidance none of them would work. There is a need for a

    team of physical planners, engineers (with innovative approach)

    and community organisers to oversee the work of these

    organisation both at the planning and implementation stage &O&M. This suggests a role for the GDA, STC, Forest Department,

    PHED, funding agencies and CBOs.

    XI. Information Dissemination

    Generally those interested to go up to the mountains hear about

    these places from friends and relatives who have been up there

    before. Unfortunately there is no system of information

    dissemination or publicity where by the tourists are attracted to

    come to Nathiagali. Foreign tourists are conspicuous by their

    absence.

    The information strategy becomes extremely critical. It is a simple

    tool for marketing, if you publicise your product it is heard by a

    larger number of people and the net becomes wider. In this case

    STC would have to work with private (local and other)

    entrepreneurs in ensuring that what is to be offered is publicised

    well. On the other hand also to make sure that the publicity is also

    the reality on ground. Information and marketing strategy rates

    high in the success or failure of projects which require publicity.

    XII. Financial Assistance

    In addition to technical assistance, CBOs of the area would requiresome financial assistance not necessarily only grants but also long

    term loans. It has been observed in other areas under similar

    circumstances that community is both willing and able to generate

    enough funds (through contributions) to meet the direct cost for a

    project especially because they can see the result (and fruit) of their

    investment but they do not readily understand the significance of

    technical and management skills required to undertake complex

    infrastructure project. Therefore a small level of financial

    assistance would be required atleast at the initial stage. The

    financing agencies need to be identified and access made easy.

    XIII. Institutional Framework

    Two organizations are extremely critical in the development of the

    area namely:

    - Hazara Hill Tract Improvement Trust (now GDA)

    - Sarhad Tourism Development Corporation

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    The first one by virtue of its historical presence in the area has

    some understanding of the problems and issues of the area

    therefore it can play a significant role in the development of the

    area specially since it is being upgraded to Galyat Development

    Authority (GDA). It can take up the overall task of co-ordinating

    the development activities in the area especially those related tophysical infrastructure. The other agency Sarhad Tourism

    Development Corporation can specifically concentrate on the

    development of tourism assets and that too with a specific

    objective of enhancing the economic and social development

    prospects of the community. Other institutions which are also of

    relevance are:

    - Public health and Engineering Department

    - Forestry Department

    - Wildlife Department

    fig. 14

    This explains the overall institutional framework of how the overall

    development in Galyat is desired to take place.

    CDA

    (With Others)STC

    General Infrastructure Special Tourism Assets

    Technical Assistance

    & Investment

    NGOs, CBOs NGOs, CBOs

    Private Sector

    Specific

    Project

    SpecificProject

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    IMPACT

    RESPONSIBILITY

    ACTION

    GDA

    (including

    FD+WD+Line

    Agencies)

    STC

    Private Sector

    (Consultants &

    Funding

    Agencies)

    NGOs /

    Community

    Carrying

    Capacity

    Tourism

    ROADS & BRIDGES x - x x - + + +

    WATER & SANITAION x - x x + + + +

    FOREST PRESERVATION x x + + + +

    TOURISM ASSETS x x x + - + +

    EDUCATION x x x x - + + +

    HEALTH x x x x - + + +

    TECHNICAL ASSISTANCE - - x - + + + +

    FINANCIAL SUPPORT - - x - + - + +

    INSTITUTIONAL

    CAPACITY

    - - x - + + + +

    Responsible entities for the action and impact of these on Carrying Capacity and Tourism.

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    APPENDIX - I

    Presentation to ICIMOD and STC on initial findings on July 6, 1996 at Holiday Hotel,

    Nathiagali.

    STC in its contract had required that the Consultants hold a meeting at the case study site for an

    assessment of the Consultants involvement in the field. The field team of CG was well

    mobilised and had established an interactive relationship with the community.

    The community upon learning of the study had earlier shown cynicism but gradually began to

    voice their concern rather than complains. They became quite fascinated and interested in the

    study concept. Their enthusiasm became more apparent in the stakeholders meeting held on the

    day following the presentation.

    As the presentation the following issues were discussed :

    - Case Study Area in General

    - Physical Character

    - Tourism Assets

    - Economic Activity and Profile

    - Social aspects

    - Environment Issues

    - Gender Issues

    At the end of the presentation Mr. Sharma felt that the data was mostly there but some gaps

    needed to be filled in which related to moulding the data into a case study. Mr. Mohmand

    discussed the carrying capacity of the community.

    Following the presentation, lunch was hosted by Mr. Sardar Mohammad Mushtaque owner of

    Holiday Hotel.

    The field team then took Mr. Sharma and Mr. Mohmand to physically understand the area. The

    entire afternoon was spent in the field.

    Next morning a meeting was organised with a select group stakeholders at the hotel.

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    APPENDIX - II

    MINUTES OF THE MEETING WITH STAKEHOLDERSCOMMUNITY OF GALYAT

    Persons Present

    1. Mr. Bashir Chairman Islah-e-Maashra Mollach

    2. Mr. Gul Khatab General Secretary Islah-e-Maashra Mollach

    3. Mr. Riaz President Anjuman Hukook Tahuffaz Mollach

    4. Mr. Masoodur Rehman Manager Holiday Resort

    5. A Shopkeeper6. Mr. Mansub Community Leader

    7. Mr. Ghaffar Momand

    8. Mr. S. Munsif Khan Vice President Anjuman Hakook Tahuffaz Mollach

    9. Mr. Kukkum Dad

    10. Mr. Mohammad Mushtaq

    11. Mr. A. Ghaffar Mohmand MD STC

    12. Dr. Pitambar Sharma ICIMOD

    13. Sardar Aminullah Secretary CBR

    14. Ms. Khadija Jamal Consultant CG15. Mr. Ashraf Shanjer Consultant CG

    Agenda

    i. 5 minutes were given to each participant to highlight the problems in their areas.

    ii. Issues and developmental strategies possible in the area regarding:

    - Economic Activities

    - Education

    - Health- Social Forestan

    - Tourism & type of tourism environment

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    The following are points on which they spoke:

    Mr. RiazRoad widening with CDAs assistance

    Range of Activities

    - Lobbied for MPA Fund for various developmental activities

    - Health Care

    - Dispute Resolution

    - 30-40 water supply projects

    - Link Roads

    - Social Welfare Department

    - Donations

    Mr. Gul Khatab

    - Self help

    - Donations from Community

    - Bridge on River Haro

    - Lobby for MPA Fund for Electric Supply

    - Water Reservoir - built and maintained

    - Forest

    - Movies to highlight the malpractices

    Mr. Mushtaq

    - Alternate source of fuel needed- Roads - Conditions extremely poor

    - 75% loss in tourism in the last 2 years due to road blocks

    - Chair lift would attract tourists

    - Water Supply needs to be enhanced

    - Wood needed in Winter

    Hukkum Dad

    - Finance problem

    - Accommodation not enough for tourists

    - Business at Subsistance - level only

    - Need fund for development

    Mr. Munsab Khan

    - Snow fall - a problem

    - Wood requirement - a problem

    - Poors have real problems while migrating in Winter - Entire family or earning member

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    Questions

    - Road Construction

    - Selling of wood- Expensive

    - Unaffordable in Winter

    - Forest Cutting

    - Forest department

    - 5,000 fine

    Mr. Masood ur Rehman

    - British developed the area

    - Expensive land sold on auction

    - Local people cannot afford land

    - Rest houses for elite- Water supply - no expansion

    - Bazar does not get water when VIPs come

    Representative of Kamran Hotel

    - Open Gutter line - discussed with Chairman Hazara Hill Tract Improvement Trust

    - Taxation on the basis of rates

    Tremendous potentials and assets in the area such as

    - Camping

    - Lalazar to Mushkpuri

    - Chair lift- Feasibility

    - Match Factory

    - Hotels sealed - Shangrila

    - Valley view

    MD STC

    - Defined the scope

    - Referred to Master Plan for tourism, N.W.F.P.

    - Too congested as it

    - Environmental issues

    - How to handle the crowd after the road is built

    Mr. Riaz - Finance needed

    Mr. Mushtaq - No Land - Hazara Hill Tract Development Trust developing land for rich only

    MD - Chair lifts and its environmental problems

    Mr. Riaz - How to ensure all seasons activities

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    Kamran Hotel - Cable car stay for 5-10 days - no attractions

    Mr. Hukkum Dad - Local MPA, Local Bodies are ineffective

    MD - More hotels should not be built in Nathiagali, Only improve the

    existing link road, hotel, expand facilities

    Mr. Mansub - Development would not be possible without finance

    Mr. Riaz - Villages are becoming too crowdedIdentify what would benefit the local communities

    Mr. Hukkum Dad - Wildlife Park could add to the overall attraction

    - Improvement Trust has destroyed Nathiagali

    - They have not stopped Cutting of Trees

    - Land Allotted to rich Individuals only

    Mr. Sardar - One should look at the overall Picture

    - Environment long term planning

    - Appropriate development so that the area does not get destroyed

    - Tourists expectations - facilities- Self help basis

    - Maritorious facilities for tourist only

    - Water Supply - already under stress

    - 20% tourist

    - 80% government guest