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STEEL AUTHORITY OF INDIA LIMITED CENTRE FOR ENGINEERING & TECHNOLOGY

P.O. Doranda, RANCHI – 834 002, JHARKHAND

TENDER NOTICE NO. CET-17(7)/03/02/CONT/NIT/437 Dt 01.10.2015

Phone: 0651-2411201, Fax- 0651-2411167, Website: https://www.sailtenders.co.in

INVITATION TO TENDER

1. Steel Authority of India Limited (SAIL), Centre for Engineering & Technology (CET), hereinafter referred to as SAIL/CET, invites sealed tenders from interested and eligible Tenderers for following work-

“Tender for Replacement of existing CET Information Portal with a new Portal for CET at Ranchi”.

2. Tenderers are requested to carefully go through the provisions of this Tender Document (non-transferable) and advised to submit the offer strictly as per the instructions, specifications, terms & conditions specified therein. The details of tender data table are as follows:

Table-1 (Tender Data Table)

S. N. Description Details 1. Cost of Tender

Document (Either purchased by hand or downloaded from website)

Rs.500/- (Rupees Five hundred only) -non-refundable, in the form of A/c payee Demand Draft/ Pay Order/ Banker’s cheque from any Scheduled Commercial Bank (except Co-operative & Gramin bank) drawn in favour of “SAIL, R & D Organisation A/c” payable at Ranchi or against cash deposit receipt from SAIL/RDCIS cash counter. In case, the Tender Document has been downloaded from the website, the Cost of Tender Document in the prescribed mode shall be enclosed with the Tender.

2. Earnest Money Deposit

Rs.15,000/- (Rupees Fifteen thousand only) in the form of A/c payee Demand Draft/ Pay Order/Banker’s cheque from any Scheduled Commercial Bank (except Co-operative & Gramin bank) drawn in favour of “SAIL, R & D Organization A/c” payable at Ranchi.

3. Sale / Downloading period of Tender Document

During the working hours on all working days from 01.10.2015 to 29.10.2015

4. Last date & time of submission of Tender

On or before 03.00 PM on 30.10.2015

5. Date & Time of tender opening

30.10.2015 at 03.30 PM

6. Validity period of tender

120 days from the last date of submission of tenders

7. Delivery/ Completion period

Within 14 weeks from the date of placement of work order.

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8. Qualifying/

Eligibility Criteria of Tenderer

Tenderer/ Bidder should fulfill following Qualifying/ Eligibility Criteria:

1) Bidder should have carried out at least two website/ portal development projects in India within last 3 years as on date of NIT having minimum order value of Rs. 10 (Ten) Lakhs each.

Bidder should submit following documents in support of above:

• Purchase order or Work Order or contract document.

• Installation certificate or Commissioning certificate or completion certificate. or performance certificate.

2) Bidder should be CMMI Level-3 certified company.

The bidder shall submit self-certified photocopies of CMMI Level-3 certification of the location/center in support of the same.

3) Consortium bidding for the project is not permitted. 4) Average annual financial turnover of the bidder

during the last three consecutive financial years ending 31st

Copies of audited annual financial reports in support of their meeting above stipulated financial requirements should be submitted.

March 2014 shall be at least Rs. 2 (two) crore.

9. Address of place for

sale of tender document, receipt of tender, opening of tender and correspondence

Dy. General Manager I/c (Proj- Cont. & Comml.), SAIL/Centre for Engineering & Technology, Room No.13, RDCIS Lab Building (4th

P.O.-Doranda, RANCHI –834 002, Jharkhand, Floor),

Ph no. 0651-2411201 Fax no. 0651-2411167 E-mail: [email protected]

10. For any Technical Clarifications & site Visit

Sri Mukesh Kumar, DGM(I&A) SAIL/CET Ranchi Ph- 0651-2411193/85 M-8986880445

11. Reverse Auction “SAIL/CET at its option can decide for opening of sealed price bids or discover L-1 price through online Reverse Auction, even after calling of sealed price bid. In case of resorting to on-line Reverse Auction, Eligible & techno-commercially acceptable bidders shall be intimated for participation in price bidding through on line Reverse Auction over internet to

mailto:[email protected]�

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be conducted by SAIL/CET’s service provider M/s Metal Junction and Rules of the same will be handed over to them”. The General Rules and Regulations governing conduct of Online Reverse Auctions are enclosed herewith as Annexure-III.

3.

The above tender specific data for the work shall amend and / or supplement the provisions in the Invitation to Tender and Instructions to Tenderers. Wherever there is a conflict, the provisions of Tender Data Table shall prevail over those in the Invitation to Tender and Instructions to Tenderers.

4. Detailed Tender Document covering eligibility requirements, scope of work, terms & conditions for the aforesaid work may be purchased by interested and eligible Tenderer during the working hours on all working days during the period as mentioned in Tender Data Table (Table-1) on submission of a written application to the designated officer and upon payment of cost of Tender Document (non-refundable) as specified in Table-1 in the form of A/c payee Demand Draft / Pay Order/ Banker’s cheque drawn in favour of "SAIL, R & D Organization A/c" payable at Ranchi. The Tender Document may also be obtained from the office of designated officer on deposit of cash receipt from cash counter of SAIL/RDCIS, Ranchi towards the cost of Tender Document. The purchased tender documents are not transferable.MSE’s are exempted from submission of cost of tender document.

5. Alternatively, the interested Tenderers may download the complete set of Tender Document from SAIL website i.e. https://www.sailtenders.co.in (Unit: CET) for submission of their tender. In case, the Tender Document is downloaded from the website, the Demand Draft / Pay order towards the cost of Tender Document shall be enclosed with the tender, else their tender will not be accepted. The Tenderer who downloads the Tender Document from website and intends to submit the tender must intimate its name, address, telephone / fax no, E-mail ID in writing to SAIL/CET at the address specified in Table-1 above.

6. It shall be the responsibility of the persons submitting the tender to ensure that the tenders have been submitted in the formats and as per the terms and conditions prescribed in the SAIL website and no change is made therein before submission of their tender. In the event of any doubt regarding the terms and conditions/ formats, the person concerned may seek clarification from the authorized officer of SAIL/CET. In case of any tempering / unauthorized alteration is noticed in the tender submitted, from the Tender Document available on the SAIL Website, the said tender shall be summarily rejected and SAIL/CET shall have no liability whatsoever on the matter.

7. The last date & time of submission of tender shall be as mentioned in Table-1. SAIL/CET may in exceptional circumstances and at its sole discretion extend the last date & time of submission of tender by issuing an Addendum/ Corrigendum. Such extension, if any, shall be notified on SAIL’s website only and shall be applicable to all Tenderers. Corrigendum shall not be published in newspapers. Tenderers are requested to visit the SAIL’s website regularly.

8. EARNEST MONEY

http://www.sailcet.com/�

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8.1 The tender must be accompanied by Earnest Money of specified amount as mentioned in Table-1 in the form of a Demand Draft / Pay order / Banker’s cheque from any Scheduled Commercial Bank (except Co-operative and Gramin Bank) in favour of “SAIL, R & D Organization A/c” payable at Ranchi. Earnest Money in the form of cheques will not be accepted. The Earnest Money shall be kept deposited till the validity of the tender. No request for adjustment of earlier dues in place of Earnest Money will be entertained.

The Earnest Money shall be refunded to the unsuccessful tenderer after finalisation of tender, without any interest.

The Earnest Money of the successful tenderer shall be retained and adjusted against security deposit as per Clause 5 of Commercial Terms & Conditions.

8.2 The Earnest Money shall be forfeited if:

a/ the tender is revoked during its validity period,

b/ the prices are increased unilaterally by the Tenderer after the tender opening and during validity period of the tender,

c/ SAIL/CET accepts the Tenderer's proposal and the Tenderer refuses to execute the order after the order placement,

d) The successful tenderer fails within specified time to furnish the Security Deposit as per terms of the order. In such case, SAIL/CET shall be free to initiate risk purchase action.

8.3 Micro &Small Enterprises (MSEs) / PSUs / Govt. Undertakings and Co-operative Societies etc., may be exempted from submission of EM as per Government policy. For MSEs, the exemption from Earnest Money is to be granted only on submission of valid notarized copy of certificate having a valid Entrepreneurs Memorandum (EM) number. SSI / NSIC certificate holders should also submit a copy of Entrepreneurs Memorandum.

Bidders seeking exemption from submission of Earnest Money under above clause should submit documentary proof of their claim in the “EMD Envelope.”

9. Tenderer’s offer shall be prepared and submitted in sealed envelope with the note “Tender for…………………………”, “DO NOT OPEN BEFORE ................” written prominently thereon. The full name, postal address, telephone no./ fax no./e-mail address of the Tenderer along with name of contact person & mobile no. shall be written on the bottom left corner of the sealed envelopes. Tender will be received at the office as mentioned in Table-1 above.

10. The Tenderer has the option of sending the tender by Registered Post/ Courier service or submitting the tender in person, so as to reach on or before the date & time set out for the same.

11. SAIL/CET will not be responsible for any delay in the receipt of tender by the Tenderer. If tender is received beyond the last date and time of submission of tender, such tender shall be rejected.

12. The Tender will consist of three parts, Part-I (Envelope-I): “Earnest Money Deposit” alongwith the Cost of Tender Document (if Tender Document is downloaded from website), Part-II (Envelope-II): “Techno-commercial bid” and Part-III (Envelope-III): “Price Bid” only and should be submitted in the manner specified in Instructions to Tenderers.

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13. The outer envelope containing the above three separate envelopes shall be opened in the office of the DGM I/c (Proj- C & C), SAIL/CET, RDCIS Lab Building (4th

Price discovery shall be done considering the techno-commercially acceptable bidders through Physical Sealed Price Bids /Reverse Auction, at the discretion of SAIL/CET.

Floor), P.O. Doranda, Ranchi-834 002 immediately after the closing of last date and time for submission of tender in presence of Tenderers as may be present. SAIL/CET reserve the right to change the date of tender opening. Envelope containing the earnest money will be opened first and if the earnest money deposit along with the cost of Tender Document (if Tender Document is downloaded from website) are found to be in order as prescribed, the techno-commercial part shall be opened. Tenders without earnest money deposit/ cost of tender document (if same is downloaded from website) shall be rejected. Tender of Tenderers who do not fulfill the QUALIFYING / ELIGIBILITY CRITERIA laid down in the Tender Document will not be considered further. After evaluating the techno-commercial offer regarding the suitability and acceptability of the offer, the price bids of only eligible and techno-commercially acceptable Tenderers shall be opened at a later date. The date and time for opening of price bid part shall be intimated to the eligible Tenderers in due course.

In case the schedule Tender opening date is declared as / happens to be holiday, the Tender will be opened on next immediate working day at the same time.

14. Price evaluation shall be done as follows:

14.1 The bidders must quote for the Landed Price for the bill of materials and scope mentioned in the Tender Specifications which includes all taxes & duties (sales tax/ VAT, excise duty, sales tax on works contract if any, service tax & cess), all charges of materials, tools & tackles, labour, design, supply, installation, customization, testing, commissioning, stabilization, training, demonstration of PG parameters with one year warranty and all expenses in connection with the completion of the work as detailed in the Tender Specification. Full rate of tax shall be applicable where consignee is SAIL/CET as no “C” Form shall be provided.

Price bid evaluation shall be done considering the following items for price comparison-

a) Design, coding, CMS integration, implementation, deployment, testing, optimization & commissioning of CET Information Portal as per specified technical specifications including training, Technical documentation, one year Warranty Support, Source Code, requisite licenses (if applicable) including purchase and implementation of 1 lakh SMS pack/gateway (i.e. on Landed cost basis) as per the scope of work, specifications, terms & conditions and provisions of Tender Document.

b) Annual Maintenance Charges (AMC) (inclusive of taxes & duties) for three years after expiry of one year warranty period, [Bidder MUST quote a minimum AMC price per annum @20% of contract price (as quoted for item no. 14.1(a) above)]

The bidder who offers the lowest price for the Lot considering above two items would become the L-1 bidder. However, Order for AMC shall be placed later on separately during expiry of the warranty period of the System.

Price negotiations, if required, shall be held only with the Lowest (L-1) Tenderer.

Order will be placed on one party.

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15. SAIL/CET reserves to itself the right to withdraw from the tendering process or any part thereof, to accept or reject any or all tenders in full or in part at any stage of the process and / or to modify the process or any part thereof or to vary the tender conditions at any time without assigning any reasons whatsoever. No financial obligations shall accrue to SAIL/CET in such an event.

Yours faithfully,

D.P.Rajak

AGM (Proj- C&C) SAIL/CET, Ranchi

Enclosures: Tender Document consists of following :

1. This Invitation to Tender

2. Instructions to Tenderers

3. Commercial Terms & Conditions

4. Annexure-I: Form of Tender

5. Annexure-II: Price Schedule Format

6. Annexure-III: General Rules and Regulations governing conduct of On-line Reverse Auctions on the platform of MJunction Services Ltd

7. Tender Specifications – Attached

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INSTRUCTIONS TO TENDERERS

1. The Tenderer should fulfill the qualifying / eligibility criteria as mentioned in Table-1 (Tender Data Table) and should furnish necessary documents along with the tender in support of the qualifying / eligibility criteria.

2. The Tenderers are advised to submit the tender strictly based on the terms and conditions and specifications contained in the tender document including amendments, if any, issued by SAIL/CET prior to submission of tender. For amendment with financial implications, if any, issued by SAIL/CET after submission of tender, the Tenderers shall be entitled to amend their prices.

3. Insertion, postscript, addition and alteration shall not be recognised unless confirmed by the Tenderer's signature.

4. The tender shall be prepared and submitted in DUPLICATE (one Original and one copy) and shall be complete in all respects with all their attachments/enclosures. The tenderer should sign each and every page of the tender.

5. The tender shall be prepared and submitted in 3 (three) separate sealed envelopes as follows: -

PART-I (ENVELOPE-I) : EARNEST MONEY

Envelope marked No. I shall contain DD/Pay Order/ Banker’s cheque for Earnest Money Deposit alongwith the Cost of Tender Document, if Tender Document is downloaded from website.

PART-II (ENVELOPE-II) : TECHNO-COMMERCIAL

Envelope marked No. II shall contain the techno-commercial document with following details chronologically under separate heads:

i) Form of tender filled in & signed by the authorised person as per Annexure-I and acceptance of all terms & conditions of the Tender Document.

ii) Technical details of the proposal for carrying out replacement of existing CET Information Portal with a new one.

iii) Signed copy of the blank price bid (blanking the price part but marking “XXX” wherever quoted) in the format enclosed at Annexure-II.

iv) Sales Tax/ VAT/ TIN/ Service Tax number of the tenderer

v) PAN number of the company allotted by Income Tax Authority

vi) Bank name, branch address & account number to which the tenderer likes his payment to be credited.

vii) Address of tenderer on which order shall be placed.

viii) Any other information the Tenderer wishes to furnish.

PART-III (ENVELOPE-III): PRICE BID

Envelope marked No. III shall contain the Price Bid dully filled in as per the Price Schedule Format enclosed at Annexure-II properly super scribing the content. Price bid should not contain any terms and conditions/ reservations/ notes other than the prices.

Rates shall be expressed both in figures and words. In case of any discrepancy between figures and words, the later shall prevail. In case of totaling error, the total shall be

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corrected based on item wise amount.

(Any foot notes, remarks etc. made in the price bid must also appear in the un-priced copy thereof to be submitted in Part-II of tender. Foot notes, remarks etc. made only in the price bid and not featuring in the un-priced copy shall not be taken into cognizance and shall be ignored for price evaluation.)

In the event of three part tender received in only one part and not meeting the requirement of separate sealed covers, the tender shall not be considered. Price discovery may be done by Reverse Auction (RA)or by opening of physical price bids at the discretion of SAIL/CET. The modality of price discovery as decided by SAIL/CET shall be binding on all bidders and shall be intimated to the techno-commercially acceptable bidders, in advance.

6. The tender shall be submitted in English language.

7. The Tenderer whose tender is not accepted shall not be entitled to claim any costs, charges and expenses incidental to or incurred by him through or in connection with his submission of tender or its consideration by SAIL/CET, even though SAIL/CET may elect to modify/withdraw the Invitation to Tender or does not accept the tender.

8. SAIL/CET is not bound to accept the lowest or any tender or to assign any reason thereof. SAIL/CET also reserves the right to accept or reject any or all tenders either in whole or in part or to invite revised price bids or to annul the bidding process at any time prior to finalisation without thereby incurring any liability to the affected Tenderer or any obligation to inform the affected Tenderer of grounds SAIL/CET’s such action.

9. The tender and prices quoted shall remain valid for a period of 120 days from the last date of submission of tender.

10. All correspondence/documents in connection with the tender shall be submitted at the address indicated in Table-1.

11. Tender Rejection

11.1 Tender that is received after the schedule time and date of submission shall not be opened.

11.2 Tender that is received without prescribed earnest money shall not be considered.

11.3 In case of downloading of tender document from website, Tender not accompanied with the cost of Tender Document.

11.4 Tender submitted by a Tenderer not fulfilling the specified Eligibility/ Qualifying Criteria.

11.5 SAIL/CET reserves the right to reject a tender if it deviates materially from the conditions mentioned in the Tender Document and if tenders are conditional.

12. The Tenderer must declare whether the Proprietor / Partner / Director of the firm has any relation with any employee working in SAIL/CET or Director of SAIL including its subsidiaries and if so, the details and relationship thereof must be furnished.

13. Acceptance of Tender will be intimated to the Contractor through a firm and binding Purchase Order.

14. General

14.1 The work shall be done on as per tender specification and it is the responsibility of the successful tender to supply, deliver and install the system.

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14.2 If at any point of time, it is found by SAIL/CET that the Tenderer has furnished false information, SAIL/CET may reject the tender.

14.3 Canvassing in any form is strictly prohibited and the tender submitted by the Tenderers, who resort to canvassing, will be liable to rejection.

14.4 All tenderers may be required to explain / justify the basis of their quoted price as and when asked for. In case any tenderer fails to justify his quoted price or refuses to co-operate in this regard, they will not be considered for participating in the re-tendering if order contract is not finalised from the present tender.

14.5 If the tenderer has a relative employed in any capacity in SAIL/CET, he shall inform the authority calling for tenders of the fact when submitting his tender, failing which his contract may be rescinded. If the fact subsequently comes to light, he shall be liable to make good to the company any loss or damage resulting from such cancellation to the like extent provided in the case of cancellation as per general conditions of Contract.

14.6 It is deemed that the tenderer is satisfied that the rate quoted will be adequate for completing the job as per the scope of work / tender schedule. No complaint shall be entertained afterwards.

14.7 SAIL/CET reserves its right to remove from the list of approved suppliers/ contractors or to ban business dealings if any agency has been found to have committed misconduct and also to suspend business dealings pending investigation. In such case, the standard guidelines of SAIL will apply.

14.8 In case any specific adverse report is received against a tenderer, as an information or upon enquiry made by SAIL/CET, in respect of capabilities and performance of the tenderer, after receipt of tender but before the opening of the Price Bids, the quotation / tender submitted by such tenderer shall be rejected on the basis of recorded reasons and with the approval of the Competent Authority of SAIL/CET. If such report is received after opening of the price bids, then also the quotation / tender of that tenderer shall be rejected after recording the reasons and with the approval of the Competent Authority of SAIL/CET.

14.9 By submitting a Tender for the work, a Bidder will be deemed to have satisfied himself by actual inspection of the site and locality of the work, that the prices quoted by him in the Tender will be adequate to complete such work according to the specifications and conditions attached thereto and he has taken into account all conditions and difficulties that may be encountered during its progress and to have quoted labour and material rates, which shall include cost of materials with taxes, octroi and other duties, loading and unloading, freight for materials, and all other charges necessary for the completion of the work, to the entire satisfaction of the Employer.

14.10 If a tenderer quotes unworkable rates and is considered for placement of order, the party will be asked to justify the rate quoted and will have to give Performance Guarantee Bond (in addition to the Security Deposit) in the form of Bank Draft. The amount of Performance Guarantee Bond will be decided by SAIL/ CET at the time of placement of order. Earnest Money of the tenderers who refuse to give Performance Guarantee Bond will be forfeited and they will not be considered in re-tendering if order/ contract is not finalised from the present tender.

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COMMERCIAL TERMS & CONDITIONS

1.0 DOCUMENT

1.1 These Commercial Terms & Conditions and the chapters enumerated below are complementary to and shall be read with each other:

a) Invitation to Tender

b) Instructions to Tenderers

c) Technical/ Ordering Specifications

d) Price Schedule Format with Annexures

2.0 PRICE BASIS

2.1 The Tenderers are to quote prices on F.O.R Ranchi site basis inclusive of all taxes & duties (sales tax/ VAT, excise duty, sales tax on works contract if any, service tax & cess (Central/Sate/Local), all charges of materials, tools & tackles, labour, design, supply, installation, customization, testing, commissioning, stabilization, training, demonstration of PG parameters with one year warranty and all expenses in connection with the completion of the work as detailed in the Tender Specification. Full rate of tax shall be applicable where consignee is SAIL/CET as no “C” Form shall be provided. Tenderers are to quote their prices as per Price Format enclosed at Annexure-II.

No escalation will be allowed on any account whatsoever and the ordered prices shall be firm & fixed till the completion of the work.

Any statutory increase/ decrease in the rates of existing taxes and duties and/ or imposition of new/ withdrawal of existing taxes and duties during the contract period shall be to SAIL/CET's account, calculated with reference to the price tendered and against documentary proof of such variations. Base date for statutory variation shall be the date of opening of price bids.

SAIL/CET shall not issue any “Road Permit/ way Bill” or “C” Form. Successful Bidder shall deliver and install the system at its own responsibility.

“Contract Price” means the sum named in the price schedule of the Work Order that has been issued, subject to such additions thereto or deductions therefrom as may be made under the provisions of the Contract. The price shall be deemed to cover all obligations of the Contractor under the Contract in the execution of the Work. Contract price is exclusive of prices for annual maintenance contract.

3.0 PAYMENT TERMS

Subject to any deductions which the Employer may be authorised to make under the Contract, the Contractor shall be entitled to payments as follows:

3.1 Terms of Payment for Development of Portal with one year warranty support

i) 20 % (twenty percent) of the contract price shall be payable on preparation of Requirement Analysis Document (RAD) of the system on submission of following document:

a) Contractor's signed invoice in triplicate duly certified by the Executing Authority of the Contract.

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b) Requirement Analysis Document completion certificate issued by the Executing Authority of the Contract.

ii) 70 % (seventy percent) of the total contract price shall be payable on commissioning of the system on submission of following document:


b) Commissioning certificate issued by the Executing Authority of the Contract.

iii) 10 % (ten percent) of the total contract price shall be payable on issue of Performance Guarantee test certificate on submission of following document:


b) PG test certificate issued by the Executing Authority of the Contract.

3.3 Above payments shall be payable to the Contractor within 30 days of submission of invoice(s) through on line ECS.

3.4 Tax deduction at source in respect of Income Tax, Sales Tax and other Statutory Taxes will be made from the bill of the Contractor as per direction of the Government rules issued from time to time.

4.0 COMPLETION / COMMISSIONING PERIOD

4.1 Entire job mentioned hereinabove and detailed in Tender Specifications shall be completed/ commissioned in all respect within 14 weeks from the date of placement of order.

5.0 SECURITY DEPOSIT:

5.1 On award of work order, the earnest money of the successful tenderer shall be retained and adjusted against the security deposit (i.e. 5% of the contract price) and balance amount shall be required to be deposited by the successful tenderer within one month after issue of purchase order in the form of Demand Draft/Pay Order/ Banker’s cheque drawn in favour of “SAIL, R & D Organisation A/c” payable at RANCHI offered by any of the scheduled commercial bank (except Co-operative & Gramin bank), before he is allowed to execute the Contract.

The security money so deposited shall be kept till the whole completion period plus its warranty period plus two months thereafter. The Employer will not be liable for payment of any interest on the security deposit or any depreciation thereof.

5.2 The security deposit shall be refunded without any interest on application by the Contractor after expiry of the guarantee/warranty period and after the Contractor has discharged all his obligations under the Contract. SAIL/CET will not be liable for payment of any interest on the security deposit or any depreciation thereof.

Forfeiture of Security Deposit: SAIL/CET shall have full right to forfeit and appropriate the Security Deposit on breach of any of the Terms & Conditions of the Contract without prejudice to the rights of SAIL/CET.

6.0 LIQUIDATED DAMAGES

6.1 If commissioning of the said system is delayed from the stipulated completion period mentioned above due to reasons attributable to the Contractor, liquidated damages (not by way of penalty) @ 0.5% of the contract price / order value for each completed week

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of delay from the contractual completion date, shall be applicable subject to a maximum of 5% of the total value of order/ contract price.

7.0 GUARANTEE / WARRANTY PERIOD

7.1 It shall be as specified in the Tender specifications.

8.0 RISK & COST:

8.1 If on placement of order, the successful tenderer fails to complete the work/ replace defective material, within a reasonable period of time, SAIL/CET shall have the right to purchase the same from any other party at the risk and cost of the Contractor.

9.0 NEGLIGENCE

9.1 If the Contractor shall neglect to execute work with due diligence or expedition or shall refuse or neglect to comply with any reasonable order given to him in writing by SAIL/CET in connection with the work or shall contravene the provisions of Order, SAIL/CET may give notice in writing to the Contractor calling upon him to make good the failure, neglect or contravention complained of within such time as may be deemed reasonable by SAIL/CET and in default of compliance with the said notice, SAIL/CET without prejudice to his rights, may rescind or cancel the Order holding the Contractor fully liable for the damages that SAIL/CET may sustain and SAIL/CET shall be free to get the work done through some third party at the risk and cost of the Contractor.

10.0 CONCILIATION & ARBITRATION 10.1 Conciliation

Any disputes, differences, whatsoever, arising between the parties out of or relating to the construction, meaning, scope, operation or effect of the contract shall be settled between SAIL/CET and the Contractor amicably. If however, SAIL/CET and the Contractor are not able to resolve their dispute / differences amicably as aforesaid the said dispute / differences shall be settled by Conciliation, failing which, through Arbitration.

Conciliation shall be resorted to prior to invoking Arbitration. The Arbitration Clause is to be invoked by the parties only on failure of conciliation proceeding to amicably settle the disputes.

10.2 Arbitration

The Arbitration shall be governed in accordance with the Arbitration and Conciliation Act 1996 or any modifications & re-enactment thereof (hereafter referred to as the “Act”) of India. The language of Arbitration shall be English. Subject to the stipulations made hereinabove, Arbitration shall be conducted as per forum specified below: The contact shall go for Adhoc Arbitration, where an impartial Arbitrator would be appointed by the Executive Director of CET and the arbitration proceedings shall be governed by the Arbitration and Conciliation Act 1996 of India. The venue of Arbitration shall be Ranchi (Jharkhand). During the pendency of the Conciliation or Arbitration proceedings both the parties (i.e. SAIL/CET and the Contractor) shall continue to perform their obligations as per Agreement.

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11.0 FORCE MAJEURE

11.1 If either party is prevented from the performance of its obligations in whole or in part for reasons of Force Majeure, viz., acts of God, acts of Government, acts of public enemy, war, hostility, civil commotion, sabotages, fire, floods, explosions, epidemics, strike and lawful lock- out, then provided Notice of happening of any such eventuality is given by the affected party to the other party within 15 days from the date of occurrence and cessation of the Force Majeure, the period of Force Majeure shall be excluded accordingly. If Force Majeure event(s) continue beyond the period of three months, the parties shall hold consultation to chalk out the further course of action. Neither party can claim any compensation from the other party on account of Force Majeure.

12.0 APPLICABLE LAW 12.1 This contract shall be construed and governed in accordance with the Indian substantive

Laws.

13.0 SUBLETTING OF CONTRACT 13.1 The Contractor shall not sublet, transfer or assign the contract or any part thereof

without the written permission of SAIL/CET. In the event of the Contractor contravening this condition, SAIL/CET shall be entitled to place the contract elsewhere on the Contractor’s account and at his risk and the Contractor shall be liable to any loss or damage which SAIL/CET may sustain in consequence or arising out of, such replacing of the contract.

14.0 ANNUAL MAINTENANCE CONTRACT (AMC) 14.1 After expiry of the Guarantee / warranty period of one year, Contractor shall maintain

the system under Annual Maintenance Contract for maintenance, technical support for a initial period of three years period as per the quoted rate. The bidder should quote Annual Maintenance Contract (AMC) charges which shall be firm and valid for a period of three years after expiry of one year warranty period. Broad scope of AMC and related terms and conditions are specified in Tender Specifications. The period of AMC may be further extended at the option of SAIL/CET based on mutually agreed rates & terms. Order placement for Annual Maintenance Contract shall be done separately during expiry of the Guarantee / warranty period.

Bidder MUST quote a minimum AMC price per annum @20% of contract price. 14.2 Terms of Payment- Payment towards AMC charges shall be made on quarterly basis at

the end of said quarter on certification of the Executing Authority based on UPTIME of the System. Quarterly payments shall be released by SAIL/CET to the Contractor, after completion of each quarter service within 30 days receipt of certificate from SAIL/CET and invoice from the Contractor and other document. The Contractor shall handover a copy of the maintenance record indicating various activities like details of problems and the associated trouble shooting, rectification, modification, call details (Problems, call made & time taken to attend the call etc.) for each reported maintenance calls. Statutory Income Tax and other deductions as applicable shall be deducted from the bills of the Contractor as per rules and a certificate shall be given to the Contractor to this effect.

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15.0 PERPETUAL LICENCE

The software developer will have to provide a “Perpetual Licence” to the effect that the same is a legally valid and licenced product for use by SAIL/CET.

16.0 INDEMNITY & COPYRIGHT PROTECTION

16.1 The Contractor shall at all times indemnify and hold harmless SAIL/CET from and against any or all suits, liability, actions or administrative proceedings, infringement of any rights protected by patent registration of design of trade mark, taxes and assessments including penalties, punitive damages, claims, demands, expenses of whatsoever nature, including attorney’s fees and expenses, causes of action by third parties arising out of or in connection with the use of the offered system. In this connection, SAIL/CET shall pass on all claims made against him to the Contractor for settlement.

16.2 SAIL/CET shall be protected by the Contractor from any malpractice, suits or infringement by the third party pertaining to authorization to use the system developed and implemented.

17.0 ASSIGNMENT

17.1 The Contractor shall not assign the Contract or any part thereof or any benefit or interest therein or thereunder without the prior written consent of SAIL/CET.

18.0 WAIVERS:

18.1 No wavier by either Party of any default by the other in the performance of this Contract (i) will be effective unless recorded in a document duly executed by an authorised representative of such Party; (ii) will operate or be constructed as a waiver or any other or further default whether of a similar or different character.

The failure by either Party on any occasion to insist upon the performances of any of the terms, condition or provisions of this Contract will not constitute a waiver. The grant of additional time or order indulgence by one party to the other, or acceptance of any variation in performance, will not constitute a waiver.

19.0 CONFIDENTIALITY

19.1 Each Party will hold in strict confidence all Confidential Information received by it from the other Party. The Party receiving such Confidential information will not publicise or otherwise disclose or use the Confidential Information for its own purposes (otherwise than any may be required by it, its professional advise, or investors to perform its obligations under this Contract) and will cause its Directors, Officers, Employees, Servants, Agents and Sub-contractors, to be similarly bound by this covenant.

20.0 SEVERABILITY

20.1 The declaration as void or unenforceable of any provisions of this Contract by any judicial authority or arbitration panel will not ipso facto render the remaining provisions of the Contract void or unenforceable.

21.0 EXTENSION OF TIME FOR COMPLETION

21.1 The Time(s) for Completion specified in the Contract shall be extended if the Contractor has delayed or impeded in the performance of any of its obligations under the Contract by reason of any of the following:

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a) any occurrence of Force Majeure as provided in Clause 11.0 (Force Majeure) hereof

b) The default by the Employer, if proved to be cause for delay in completion of the work by such period as shall be fair and reasonable in all the circumstances and as shall fairly reflect the delay or impediment sustained by the Contractor.

21.2 The Contractor shall at all times use its reasonable efforts to minimise any delay in the performance of its obligations under the Contract.

22.0 GENERAL LIABILITY PROVISION

22.1 The rights and obligations of the parties are finally and conclusively defined in this Contract. Claims for indirect, remote or consequential damages such as loss of production, loss of profit, loss of use are excluded.

23.0 CONSIGNEE & EXECUTING AUTHORITY 23.1 Consignee- Dy General Manager, P&A Deptt, CET, Ranchi or his authorised

representative shall be the Consignee of this Contract. All the materials shall be consigned to him.

23.2 Executing Authority- DGM I/c(I&A), CET, Ranchi or his authorised representative shall be the Executing Authority of this Contract. All the bills in connection with the work shall be submitted by the Contractor to the Executing Authority.

24.0 MISCELLANEOUS

24.1 Gate pass: For issue of gate passes, requisite applications shall be submitted to the Executing Authority.

24.2 Working hours: Work shall be carried out during the general shift hours with minimum disturbance to the normal working.

24.3 The Contractor and his workmen shall observe all the rules, regulations including safety requirements promulgated by the authority controlling the area in which work is to be carried out.

25.4 SAIL/CET reserves its right to remove from the list of approved Contractors or to ban business dealings if any agency has been found to have committed fraud, deception, misconduct etc. and also to suspend business dealings pending investigation.

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ANNEXURE-I

FORM OF TENDER

(To be submitted by the Tenderer in his letter head along with his tender in Envelope-II) From:___________________________ ___________________________ ___________________________ ___________________________ To: DGM Ic/ (Proj - Cont & Comml)

Steel Authority of India Limited Centre for Engineering and Technology RDCIS Lab. Building (4th floor) P.O.-Doranda RANCHI-834 002

Subject: Tender for Replacement of existing CET Information Portal with a new Portal for CET at Ranchi.

Ref : Your Tender Notice No. CET-17(7)/03/02/CONT/NIT/437 dtd 01.10.2015.

1. Having carefully examined all the Tender Documents attached to your above Invitation

to Tender, we offer to complete the subject works in conformity with all the terms and conditions stated in Invitation to Tender, Instructions to Tenderer, Tender Specifications, Commercial Terms & Conditions of Contract, Time Schedule of completion of work, Price Schedule and Annexures as detailed in the Tender Documents, unless otherwise specifically stipulated in the tender offer.

2. We enclosed herewith an Earnest Money of Rs................. in the form of .................

issued by .……………………………........ to you in your favour, the terms of which shall be governed as per provision contained in the Tender Document.

3. We agree to abide by this tender offer initially for a period of 120 days from the last

date of submission of the tender and it shall remain binding on us and may be accepted at any time before the expiry of that period. We also agree that we shall not withdraw this tender offer during the aforesaid period. However, if we withdraw it or vary the tender without written permission of Centre for Engineering & Technology (CET), CET shall have the right to forfeit the Earnest Money.

4. Should this tender offer is accepted, we hereby agree to abide by and fulfil all Terms

and Conditions of Contract Documents and in default thereof, to forfeit and pay to SAIL/CET or its successors or its authorised nominees such sums of money as are stipulated in Conditions contained in the Contract Documents together with the written acceptance. We understood that SAIL/ CET is not bound to accept the lowest or any tender received, and SAIL/CET has the right to reject any tender in part or in full without assigning any reason.

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5. I/We confirm our acceptance to all the commercial terms & conditions, Technical Specifications of SAIL/CET’s Tender document.

6. I/We declare that none of the Proprietor / Partner/ Director of our Firm has any relation with any employee working in SAIL/CET or Director of SAIL including its Subsidiaries.

7. This tender offer together with written acceptance thereof, shall constitute a binding

Contract between SAIL/CET and ourselves. 8. Details of our Banker to which we would like the payment from SAIL/CET to be

credited are as follows:

(a) Name & address of the Bank :………

(b) Account No: …….. 9. Our PAN no. is……….. 10. Our Sales Tax No./ VAT/TIN No………………. 11. Our Service tax Registration No. is:……………….

Dated this...... day of ..........20……. For and on behalf of M/s ..................………….

DULY AUTHORISED TO SIGN BID On Behalf of M/s ………………….

Signature................... Name......................

Designation……………

Mobile No…………………

E-mail address…………….. (with seal of Company)

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ANNEXURE-II

PRICE SCHEDULE FORMAT

(To be enclosed in Envelope-III)

A) Replacement of existing CET Information Portal with a new Portal

Sl. No.

Description Qty. Basic Price in Rs.

Taxes & duties in Rs.

Total Contract price in Rs.

a b a + b A Design, coding, CMS integration,

implementation, deployment, testing, optimization & commissioning of CET Information Portal as per specified technical specifications including training, Technical documentation, Warranty Support, Source Code, requisite licenses (if applicable) as per specified scope of work including purchase and implementation of 1 lakh SMS pack/gateway.

Lot (lumpsum)

B) Post Warranty Annual maintenance charges of the System as per scope & terms specified in Tender Document

S.N. DESCRIPTION Unit

Basic price

per year (a)

Service Tax &

Education Cess per

year (b)

Any other taxes/ duties

Per year

(c )

Prices inclusive

of taxes & duties per

year (a to c)

1 1stLumpsum Year

2 2ndLumpsum Year

3 3rdLumpsum Year

4 Sub-total (1+2+3) = B

C) Total Evaluated prices (A+B): …………………

(Total Evaluated Price in Words- Rupees …………………………………………………….)

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Notes: 1 In case of arithmetic error in totalling, corrected arithmetic total will be considered.

2 In case of a discrepancy between words and figures and / or arithmetic error in totalling, corrected arithmetic total will be considered.

3 No Remarks/Footnotes/Comments will be admissible in the price part.

4 Bidder must quote AMC price per annum in sl.no.1,2,3 of B above minimum @20% of total Contract Price quoted in A.

Signature…………… Name of Bidder…………...

(Seal of Company)

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ANNEXURE-III General Rules and Regulations governing conduct of On-line Reverse Auctions on the mjunction platform and Terms and Conditions of the Buyer (SAIL)

1. SERVICE PROVIDER (SP) AND ON LINE REVERSE AUCTION (i) SAIL/CET has engaged the services of its Joint Venture Company M/s

Mjunction Services Limited (MJ) for conducting the Reverse Auctions. MJ is fully authorised to give clarifications / coordinate with the suppliers on behalf of Steel Authority of India Limited/CET with respect to the conduct of Reverse Auction for the items/services mentioned in this Enquiry. The contact details of the Service Provider are as follows:

Corporate Office Kolkata office

Mjunction Services Limited Godrej Waterside Tower-I, 3rd floor Plot no. 5, Block-DP Sector-V, Salt Lake City Kolkata – 700091

Mjunction Services Limited Godrej Waterside Tower-I, 3rd floor Plot no. 5, Block-DP Sector-V, Salt Lake City Kolkata - 700091

Contact Person for Online Bidding & Reverse Auction related to clarification For Detailed queries regarding Tender submission: Ms. Panchali Bhattacharya Manager ( Mjunction Services Ltd) e-mail: [email protected] Mobile no. 09163348037

For Online Bidding & Reverse Auction Related Clarification: Mr, Manish Nandwana, Senior Manager Operations, M/s Mjunction Services Limited 1st Floor TATA Centre, 43 Jawaharlal Nehru Road, Kolkata – 700 071 Mobile no. 091633480165; Fax: 033 – 66011725; e-mail: [email protected]

(ii) Suppliers who are acceptable to SAIL/CET and who accept all the Terms and

Conditions shall be intimated by M/s Mjunction to participate in the Reverse Auction.

(iii) The SP will explain the Reverse Auction process to all the prospective bidders and clarify issues, if any. It will be the responsibility of the Bidders to get themselves acquainted to their satisfaction with the On-line bidding process by thoroughly interacting with the SP. Only SAIL/CET will be empowered to approve any deviations from the Tender Document asked for by the Supplier if any.

(iv) Vendor Enablement - The Service Provider shall have the responsibility of familiarizing the bidders with the Reverse Auction Process. (Including training to the vendors).

2.0 Participation in On-line Reverse Auction for price bidding: 2.1 Techno–Commercially accepted Bidders will be required to participate in On-line

Reverse Auction over Internet for bidding if decided by SAIL/CET. The mode of Price bidding will be decided by Buyer (Employer).

2.2 Definition of Key Terms of Reverse Auctions is given in Point No.3 and General Terms and Conditions are given in Point No. 4.

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2.3 The key features for participation in a Reverse Auction are given below:

2.3.1 The Reverse Auction will be conducted on Service Provider’s platform. The Service Provider shall intimate schedule of the Reverse Auction to all the techno-commercially suitable & acceptable bidders.

2.3.2 There would be an auto extension of bid time in case bids are placed. Auto extension of bid time may vary from 5-30 minutes which will be intimated in the auction notice to be sent to techno-commercial eligible parties for participation in RA. All bidders should nominate a person who would be the authorized ‘BIDDER’ (i.e., the person who is authorized to bid in Reverse Auction on the firm’s behalf). The “USER-ID” and “PASSWORD” will be given to this person only. The Service Provider will intimate a secure and confidential Login ID and Password specific to each bidder, for participating in the Reverse Auction. The user ID and Password shall be intimated to the bidder by 10:00 Hr. one day before the reverse auction whereby the bidder can preview the auction.

2.3.3 The Start Bid Price : The price at which the Reverse auction starts

2.3.4 The bidding will take place in Indian Rupees.

2.3.5 During the Reverse Auction, bidders have to quote for all items and for the entire quantity of all the item (/s) in a Lot; else their bid will not be accepted for that Lot. Bidders shall not be allowed to quote for part quantity of a lot. However, SAIL/CET reserves the right to distribute the quantity of a lot among multiple suppliers (if order splitting is applicable).

2.3.6 During the Reverse Auction, suppliers shall be allowed to revise their price and bring it downward only. Bidders are not allowed to quote above the Start Bid Price under any circumstances.

2.4 All Bidders have to confirm through a letter/ fax (033-66011725) to the Service Provider, their last quoted prices for each lot within four hours of concluding the Reverse Auction as per the format provided during the training. They also need to mention in the same letter, if they have matched L1 prices On-line for any of the Lots, if offered to match.

2.5 All Bidders are advised to participate in the RA from their own office / own arrangement. In such an event the bidder has to make arrangement for ensuring connectivity throughout RA. For this option bidder shall be solely and exclusively responsible for ensuring continuance of connectivity. SAIL/CET or SP shall, in no way, be responsible for the consequences arising out of disruption of connectivity. In case the bidder desires, efforts will be made to provide assistance during the reverse auction phase by deploying skilled persons from service provider/authorized representative at the participating vendor locations. However, SAIL/CET or Service Provider shall in no way be responsible ensuring connectivity.

2.6 It is categorically to state on behalf of M/s SAIL, and M/s mjunction that the Bidders need not pay any fee towards training for actual bidding etc., in the Reverse Auction and the Bidders need not subscribe to any of the services in lieu of participation in the Reverse Auction.

3.0 Definition of Key Terms – Reverse Auction:

Reverse Auction: Reverse Auction is used to procure items/services, where the requirement for one/more Markets of an item is stated and the participants are required to bid down the price to be selected to supply the requirement.

On-line Reverse Auctions: On-line Reverse Auctions refer to those Reverse Auctions conducted through the Internet with simultaneous bidding by the bidders (from one or more locations). In other words, the venue for the auction is on an Internet website/ platform. The Mjunction website (http://auction.Mjunction.com) or

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any other URL assigned by Mjunction would constitute the venue for the purpose of the on-line auction.

Award at the Reverse Auction: The bidder quoting the lowest price is normally allotted the item unless otherwise specified by the Client. Price obtained at any stage in the event is valid and legally binding on the bidder.

Client: Client is SAIL/CET who has contracted Mjunction to conduct such Reverse Auction. In case of Reverse Auction, the purpose would be to meet their requirement for item/s from among the sellers desiring to sell the items to the Client.

Bidder / Tenderer: Bidder is the individual/business entity participating in the Reverse Auction, intending to supply the item/s to the Client. To be become a Bidder in the auction, a business entity has to secure client approval for participation and also provide written assent to the General Rules and Regulations

Auction Engine: Auction Engine refers to the software that encapsulates the entire auction process, processing logic and information flows. Mjunction is the sole owner of the auction engine and retains exclusive right over the utilization of the same.

Preview Time: Preview Time refers to the period of time that is provided prior to the commencement of bidding. This is to facilitate approved participants to view the auction details such as item specifications, bidding details and bidding rules. The purpose is also to familiarize participants with the functionalities and screens of the auction mechanism. It is not mandatory for Mjunction to provide Preview Time.

Start Time: Start time refers to the time of commencement of the conduct of the On-line auction. It signals the commencement of the Price Discovery process through competitive bidding.

Duration of the Reverse Auction: It refers to the length of time the price discovery process is allowed to continue by accepting bids from competing bidders. The duration of the auction would normally be for a pre-specified period of time. However, the bidding rules may state the conditions when the pre-specified duration may be extended/ curtailed. The conditions include:

* Automatic extension in the event of bids being entered towards the end of the scheduled duration to facilitate the other bidders to view and react to the bid.

Auto Extension of the Auction Timings: In the event of bids in the last few minutes of the scheduled bid time, the Bid Timings are automatically extended for a specified period from each such bid. Such Auto Extension shall continue until no bids are placed for the specified period (Engine remains inactive for the specified period). The Inactivity Time for Auto Extension purpose is normally 3 minutes. Mjunction however retains the right to change the same. The Inactivity Time applicable for the particular On-line Bid shall be communicated to the bidder if it will be set to a value less than 3 minutes.

End of the Reverse Auction: End of the Auction refers to the termination of the bidding event signaling an end to the price discovery process.

Auction Report: Mjunction would provide an Auction Report to the Client containing a summary of the auction proceedings (to replace by bidding event) and outcome. The Auction Report would constitute the official communication from Mjunction to the client about the outcome of the Reverse Auction.

ID and Pass Word: Pass Word and ID shall be given to all the eligible bidders by the Service Provider for enabling the bidder to participate in the Reverse Auction.

Start –Bid Price: Wherever indicated, Start Bid Price, is the Maximum Price, which will be accepted by the Reverse Auction engine. Supplier have to quote a price lesser than the Start Bid Price for participating in the Reverse Auction. The computer shall not accept Price higher than Start Bid Price for a lot. Bidding will

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start at start Bid Price to be intimated in advance to the vendors eligible for bidding. This will be put up on the site.

Minimum Decrement: Minimum decrement is the minimum amount a supplier has to reduce in order to beat a higher bid. For example, if a bidder bids Rs 10,00,000/ - for a Market, others, in order to beat this bid, have to quote a lower price with a minimum decrement say of Rs 20,000/- i.e. in order to be eligible they have to quote Rs. 9,80,000/- (or lower) for the same Market. This minimum decrement shall be pre-decided by Steel Authority of India Limited and will be in-built in the auction engine.

Mjunction retains the right to extend or cancel or reschedule the reverse auction on any of the following reasons:

Sl No Circumstance Action 01 Auto Extension of

Bidding Time There would be an auto extension of bid time in case bids are placed. Auto extension of bid time may vary from 5-30 minutes which will be intimated in the auction notice to be sent to techno-commercial eligible parties for participation in RA.

02 Cancellation of event / bid

1. The number of confirmed bidders is deemed insufficient to conduct the reverse auction.

2. On Advice of the Buyer. 3. MJ on its own accord - in case of situations

where it is felt that continuance of the auction proceedings is prejudicial to the smooth conduct and/or the integrity of the auction process.

4. Cancellation/ premature termination of the reverse auction with/ without a subsequent rerun of the auction on a mutually decided date between Client and MJ.

5. Cancellation of a wrong bid. 6. Locking a bidder’s account (suspension of

operations in the account). 03 Poor Participation 1. Manual extension carried out if less than 10

bids received. 2. Reserve / expected price not met. 3. It is determined that one or more bidders

have submitted bids which are clearly below Cost.

4. On the advice of the Buyer. 04 Unable to access the

module due to infrastructural problems - Internet Problems being reported by bidders

1. Manual extension carried out till connectivity restored or MJ will bid on behalf of bidder after obtaining suitable authentication.

2. The number of extensions and the time involved in each extension is on the judgment of the auction controller concerned.

05 MJ server not able to connect to the Internet cloud

To the extent possible, all auctions will be extended until the problem is resolved/ internet connectivity of MJ machine improves. Ability to extend depends upon time available, as also ability of MJ staff to connect to the MJ machine.

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06 Power failure/ Planned power shutdown in his area reported by an interested supplier

MJ will bid on behalf of bidder after obtaining suitable authentication. (The party will inform his minimum price and will also inform his user Id and password). Manual extension may be involved if the call is received just before closure, and MJ staff does not have sufficient time required to make a bid.

At the request of the Client, mjunction may permit bidding through a combination of online and offline means (offline means including phone/fax/email). However in such event, Mjunction would not be responsible for any errors in transmission or entry of the information received in the offline medium. It must be expressly understood that such facilities if and when extended are only for the convenience of bidders and, while reasonable care and caution shall be taken by mjunction, the ultimate responsibility for the same shall rest with the bidder/s.

4.0. General Rules and Regulations governing conduct of On-line Reverse

Auctions on the mjunction platform and Terms and Conditions of the Buyer (SAIL)

INTRODUCTION The General Rules and Regulations provided herein govern the conduct of On-line Reverse Auctions operated by Mjunction Services Limited. These rules cover the roles and responsibilities of the parties in the On-line Reverse Auctions on the Mjunction platform. Acceptance in-toto to these General Rules and Regulations is a pre-requisite for securing participation in the On-line Reverse Auctions on the mjunction platform.

Role of mjunction: Mjunction is the agency (operator) primarily providing the forum and platform for conducting the reverse auction. As the agency is providing the auction engine, the role of mjunction would include:

Providing the Input of the details of the auction items and defining of the bidding rules as desired by the client.

Providing access to the approved bidders to participate in the auction

Enhancing bidder awareness and comfort with the auction mechanism and bidding rules.

Summarizing of the auction proceedings and communication of the outcome to the client.

The responsibility for fulfillment of the contract rests between the bidders and the client and mjunction shall have no liability on this account.

Role of the Bidder The role of the bidder is outlined below:

a. Give written consent to General Rules and Regulations. b. Access to auction mechanism shall be provided only after such consent. c. Ensure that user-id and password to access the auction is not revealed to

unauthorized persons. d. Participate in the Reverse Auction with the aim of bidding to secure the

auctioned items in the auction (being selected for supplying SAIL‟ s requirement in a Reverse Auction).

e. Convey last quoted price in writing to SP, immediately after close of RA. f. Provide breakup of quoted price (if required) within stipulated time as

mentioned in tender document or otherwise communicated.

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g. In the event of winning an allotment, fulfill all obligations under the contract.

Bidding Rules: The Bidding Rules refer to the information and terms defined specifically for a particular Reverse Auction.

The purpose of the Bidding rules is to provide approved bidder with the information and terms specific to the auction in which they are bidding. This would include:

Start Time and duration of the Reverse Auction.

Any extension of the duration of the auction in the event of bids being received towards the end of the pre-specified duration.

Start Bid Price (if any specified)

Minimum & Maximum Bidding Quantity (if any specified)

Price Decrements and any reduction in the price decrements in the auction in the event of inactivity

Other attributes (informational/non-negotiable in nature)

Participation in the auction process presumes complete awareness and understanding of the bidding rules.

Conduct of the Reverse Auction The Reverse Auction shall be conducted on pre-specified date.

M/s. mjunction retains the right to cancel or reschedule the Reverse Auction on any of the followings reasons:

Some of the confirmed bidders are unable to access the module due to infrastructural problems such as sustained power failure or telecommunication breakdown.

Bids are received but above the Start Bid Price

The duration of the Reverse auction may also vary from the pre-specified period of time on account of termination of the auction by mjunction:

On the advice of the client, or,

On its own accord in case of situations where it is felt that continuance of the auction proceedings is prejudicial to the smooth conduct and / or integrity of the auction process.

Problems during the conduct of the Reverse Auction In the event of any problems being faced in the smooth conduct of the auction, mjunction shall have the right to undertake one or more of the following steps:

a) Cancellation of a bid

b) Locking of bidders account (suspension of operations in the account) etc. Such intervention may even happen without seeking prior concurrence of SAIL.

c) MJ shall inform SAIL, clearly stating reasons, of such cancellation / suspension

Liability of mjunction:

mjunction shall not be liable to the client / bidders in the auction or any other person(s) for:

- any breach of contract by the party in the fulfillment of the underlying contract.

- Any delays in initiating the online auction or postponement / cancellation of the online auction proceedings due to any problem with the hardware / software / infra structural facilities or any other short comings.

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Confidentiality Clause

M/s mjunction undertakes to handle any sensitive information provided by the client or confirmed bidders for the reverse auctions conducted on the M/s mjunction platform with utmost trust and confidentiality.

Jurisdiction Any disputes relating to the online reverse auction module shall be subject to the sole jurisdiction of Kolkata Courts only to the exclusion of any other court.

Right of the client SAIL/CET reserves the right to fully / partly accept the bids or completely reject the same.

CENTRE FOR ENGINEERING & TECHNOLOGY

REPLACEMENT OF EXISTING CET INFORMATION PORTAL WITH A NEW PORTAL

TENDER SPECIFICATION

STEEL AUTHORITY OF INDIA LIMITED CENTRE FOR ENGINEERING & TECHNOLOGY

RANCHI -834002

March, 2015 CET/16/RN/3853/TS/AU/01/R=0

CET CONTENTS CET/16/RN/3853/TS/AU/01/R=0 New CET Information Portal PAGE 1 OF 1

CONTENTS - CHAPTERS

Chapter No. Description Page No.

1 Introduction 1.1

2 Scope of Work 2.1-2.6

3 Technical Specifications 3.1-3.9

4 Performance Guarantee Test 4.1-4.2

5 Special Instructions To Bidder 5.1-5.2

CONTENTS - SCHEDULES

Schedule No. Description No. of Pages

5.2-1 Declaration of Site Visit 1

SAIL, CET, RANCHI CET/16/RN/3853/TS/AU/01/R=0 New CET Information Portal PAGE 1.1

1. INTRODUCTION 1.1. Centre for Engineering & Technology (CET) is the in-house consultancy division of

Steel Authority of India Ltd. (SAIL). It has its head office located at Ranchi and various sub-centres\unit offices located at Bhilai, Bokaro, Durgapur, Rourkela, Burnpur, Bhadrawati, Delhi and Kolkata.

1.2. CET is a technical solution provider for all project needs which includes preparation of Feasibility Reports, Tender Specification, Evaluation of Bids, Design & Engineering and designer’s supervision during erection, testing & commissioining of projects in iron & steel industry and related areas like mine planning & development, industrial piping, material handling systems, pollution control systems, water supply & sanitation, power plant etc.

1.3. CET has an existing Information Portal for providing information related to organizational communication like circulars, events, employee’s personal information and organizational matters.

1.4. Existing Portal was developed in 2011 using ASP.net and Oracle 11g hosted on IBM X3650 machine with Windows server 2008 enterprise OS.

Further, an in-house developed e-magazine (MindCET), based on a file based static system, is hosted on a separate system. Both of the system is accessed on intranet of CET.

1.5. It has been decided to replace the existing CET information portal by an enhanced new CET information portal. The new Portal shall be dynamic in nature and shall have three-tier architecture based on latest MySQL/Oracle RDBMS and .NET/ASP.NET/JAVA platform. The portal shall be browser based used in LAN environment and shall have readiness for launching on web with suitable interface in future.

1.6. INTENT OF THE SPECIFICATION 1.6.1.The intent of this Tender Specification is to furnish required details for enabling the

bidder to submit their best techno-commercial offer within stipulated time frame as per scope of work and technical specification as described in Chapters 2&3, performance guarantee in chapter-4 & special instructions to bidder as per chapter-5 of this document.

1.6.2.All conceptual schemes given in this document may be treated as broad guidelines for the bidder.


2. SCOPE OF WORK

2.1 The scope of work shall cover system study, finalization of requirement analysis document, design, development, coding, CMS integration, implementation, deployment, testing, optimization, stabilization and maintenance of a new Information Portal System for CET along with proper documentation and training on turnkey basis.

2.2 REQUIREMENT ANALYSIS DOCUMENT

The successful bidder shall do a requirement study for the proposed portal of CET and prepare a final Software Requirement Specification (SRS) which shall be freeze and a Requirement Analysis Document (RAD) jointly agreed upon shall be prepared before start of software development. The desired navigation structure, general functionalities and reference points for the design will be discussed with the successful bidder prior to start of work. The RAD shall include the following minimum details:-

i) Database schema/ER diagram

ii) Tables with field along with information flow details

iii) Details of primary keys and other constraints

iv) User/Group details and access rights

v) Details of various user data entry, editing & navigation screens

vi) Details of various reports/formats (10 nos. approximately)

vii) Details of search criteria for wild card as well as advanced specific search

viii) Design of Layout of Home Page and subsequent pages

2.3 The Portal shall be developed considering the following requirement and all associated activities shall be under the broad scope of the bidder:

1) The proposed Portal shall be used as central information system in LAN environment of CET for providing information related to organizational communication like circulars, formats, events, employee’s personal information and organizational matters etc. There are around 25 departments and sub-centres/unit offices at CET. Each department shall have its own page. Important information/links shall be on home page. Users of the Portal shall be the CET employees with username(SAIL Personal number) and password.

2) The broad scope of the project is to design, coding, CMS integration, implementation, deployment, testing and optimization of a new CET Information Portal based on 3 tier architecture using a user-friendly, dynamic and simple to operate design with open source CMS.

3) The proposed portal shall have multi-layer structure with delegation of roles and responsibilities at various hierarchical levels like super administrator,


administrator, editor, employee and general user. The access and control to all the information/features shall be based on role of the user.

4) Super administrator shall by default have all capabilities including monitoring activities. Super administrator shall have right to create multiple administrators based on requirement. In general situation, Head of Department (HoD) shall be made administrator with control and monitoring capabilities with respect to his departmental communication/activities intended to be uploaded in the Portal. HOD shall also have control for employees under their department with uploading and verification rights. Editor shall have his role in publishing issues of “MindCET” as well they can act as a moderator for various contents uploaded in the portal. Methodology for roles and responsibility shall be discussed further during development. Employee shall have normal login rights with certain features and facilities. General user level shall be applicable only when portal will be published on Internet in future. Super administrator shall also have the right to manage database, dynamically create pages and assign rules.

5) The scope of work shall include database design, in Oracle-11g/ MySQL or both, and creation of forms (User interface screens) for data entry, editing and navigation within the said application. The front-end development shall be done in latest version of .NET/ASP.NET/JAVA. The existing database software (Oracle-11g standard) and server infrastructure shall be used for hosting the proposed CET Information Portal.

6) The site design must be cross-browser and cross-OS compatible up to the most recent browser / OS versions including Windows desktop OS, Linux OS, Internet Explorer, Firefox Mozilla, Google Chrome etc. Support for various platforms: desktop/ laptop/mobile form factors shall be required.

7) The entire website/portal will be based on latest version of development platform and shall use CMS like Drupal, Joomla, WordPress etc. and preferably use Open Source Tools like LAMP, Moodle, open LDAP etc. Latest development tools, maintenance tools, additional software, etc. for the bidder without any additional cost shall arrange design, development and maintenance of the portal.

8) “MindCET” (existing static e-magazine) shall be redesigned and merged with the proposed portal (with existing files migration). There shall be provision in the new portal for dynamic posting of contents by users under various categories for publishing of next issues by editor.

9) The proposed portal shall be scalable, flexible, reliable and compliant to industry standard specifications. The portal shall be optimized for fast access .

10) The successful bidder shall be required to present at least 5 designs of output templates out of which some templates will be selected by a Committee with/ without suggestions for changes, which the bidder will have to incorporate.


11) The employee database input shall be taken from existing HRIS database (Existing Portal is connected to HRIS database), which is running on a separate server. Employee status page proposed in the new system should fetch data from leave management system, which is also running on a separate server. Finance server shall be linked for pay slip, PF info etc. The scope shall include linking of various users under different categories with allotment of user level rights and permissions.

12) The portal shall be developed and published on the existing server and database. The Portal shall be accessible to the employee on their Desktop through LAN and Intranet (SAIL WAN) network.

13) The proposed vendors are advised to do a site visit at CET to have an idea about the magnitude and diversity of information that will have to be collected and hosted on the Portal.

2.4 Battery limit:

The existing servers are hosted on physical servers. However, CET is going for virtualized server environment. The proposed portal shall be deployed in available server (physical or virtual) using existing database as backend.

2.5 Features to be retained:

The proposed system shall be designed containing the features/ideas of existing portal along with additional modules / features as defined in Chapter 3. List of features of existing Portal are enclosed at Annexure 2.4-1.

2.6 Supply of all relevant documents and User manuals (Hardcopy as well as soft copy on DVD/External Hard disk).

2.7 Deliverables:

The scope shall also include supply of the following:- a) Complete set of software CD’s / DVD’s –Application software b) License certificate in the name of CET/SAIL, if applicable. c) The successful bidder shall also provide the following documentations in

Hard as well as soft copy: • Detail Project Plan. • Database schema/structure • Table design • Requirement Analysis Document (RAD) containing detailed

requirement capture and analysis, interface specifications, security requirements etc.

d) Source Code • Source codes should be in the standard formats • Complete source code with the coding standards and proper Comments

(including guidelines) • full documentation of each page with snap shots and comments

(including full details about solutions offered ) e) Configuration Management Plan


• Test Plans (including Unit Test Plan, System/Integration Test Plan, User Acceptance Test Plan etc.)

f) Design (i.e. technical, functional, etc.) document with manuals (such Training, Administration, CMS tools, Installation, Operation & maintenance)

2.13 TRAINING

The successful bidder shall give extensive training to 20 persons for 1 day (2 sessions) at CET, Ranchi for functionality and features of the Portal. Additionally separate 1 day training (2 sessions) to 20 persons should be done for administrators to handle web content related to their Department etc.

2.14 COMPLETION PERIOD

Completion period of the work shall be within fourteen (14) weeks from the date of placement of order. The work shall be considered as completed when system has been successfully commissioned and commissioning certificate is issued by SAIL/CET.

2.15 WARRANTY, OPERATION & MAINTENANCE SUPPORT

2.15.1 The successful bidder shall provide warranty, operation and maintenance support of Portal, for all working days, involving super administrator role for the complete application software for a period of 1 (one) year from the date of commissioning. For first six (6) month after commissioning the bidder shall provide manpower for 4 days in a month for stabilization and troubleshooting thereafter for the remaining duration 1-day visit per month is required. During AMC, 1-day visit at CET per month and unlimited remote support is required.

2.15.2 The working hours of CET are 9 AM to 5.30 PM in all working days. Sundays, 2nd and 4th Saturdays and National holidays are closed at CET.

2.15.3 The successful bidder shall be fully responsible for the warranty in respect of proper design, quality and workmanship for the complete system. The warranty shall include free trouble shooting/repair/replacement/modification/up-gradation of the complete software with any other changes which are required to be carried out for proper functioning.

2.15.4 Operation: Uploading of documents/contents shall be covered in operation; however provision shall be there for users/employee to upload various documents/contents based on their role and responsibility.

2.16 ANNUAL MAINTENANCE CONTRACT (AMC)

2.16.1 General

The Successful Bidder shall be capable of providing comprehensive annual maintenance services for the complete system for a minimum period of 3 years after expiry of warranty period. The Purchaser at its option may enter into a maintenance contract as per mutually agrees terms and condition


after completion of warranty period. The AMC shall cover the services which the Successful Bidder provided under Warranty.

The AMC shall include the following minimum activities.

Sl. No. ACTIVITIES 1. System configuration/installation if required 2. Maintenance / de-bugging of the portal 3. Implementation of access rights and uploading of documents and

updating portal 4. Trouble shooting 5. DBA functionality 6. Minor cosmetic changes during AMC 7. Operation & User assistance/support

2.16.2 Scope of work

The successful bidder shall depute efficient team with required skill set and shall provide necessary tools (hardware & software) to their service engineers. The successful bidder’s engineer shall visit the installation site as per the terms mentioned under the warranty, operation and maintenance clause.

In the event of non-functioning (Down time) of the application software for any reasons other than failure of the hardware, SAIL/CET shall intimate/complain to the successful bidder’s engineer at his contact address/no. over telephone/fax/email to attend the breakdown within 24 hours from the time of such reporting. The system shall be attended to and restored to the satisfaction of the Employer.

The successful bidder shall not be liable to meet his obligations under the maintenance contract in the event of happening of any other event (Force majeure) such as acts of GOD, storm, fire, earthquake, civil commotion, riots, accidents, mishandling by unauthorized personnel.

The successful bidder shall not subcontract either in part or whole of the maintenance contract at any time during the tenure of AMC.

The Bidder shall quote for AMC charges for a period of 36 (thirty-six) months separately.

2.16.3 Terms of Payment

Payment shall be made on the basis of the uptime of system. The Uptime shall be 99.5% calculated on quarterly basis. Payment shall be made on quarterly basis at the end of said quarter provided the uptime on the previous quarter by 99% or above.

However, in case the uptime during a quarter falls below 99.5%, then the maintenance charges shall be proportionately deducted from the quarterly maintenance charges up to 99% availability. No maintenance charges will be payable if availability falls below 99%.


Quarterly payments shall be released by SAIL/CET to the successful bidder, after completion of each quarter service within 30 days receipt of certificate from SAIL/CET and invoice from the successful bidder and other document.

The successful bidder shall handover a copy of the maintenance record indicating various activities like details of problems and the associated trouble shooting, rectification, modification, call details (Problems, call made & time taken to attend the call etc.) for each reported maintenance calls.

Definition of Uptime

Uptime efficiency shall be calculated hereunder:-

DT: Down time

TWT: Total working time = No. of working days x 24

Uptime efficiency = (TWT-DT)/TWT * 100 %

Total down time shall be calculated by summing up times for which the system was down. The total time shall not include the following:

i) Time lost due to external power failure ii) Time lost due to other event (Force majeure) such as acts of GOD,

storm, fire, earthquake, civil commotion, riots, accidents, mishandling by unauthorized personnel.

iii) Time taken to recover the equipment to normal functioning after time lost as per points i) & ii).

2.16.4 Duration of Contract:

The duration of AMC contract shall be 3 (three) years from the date of expiry of warranty period.

2.16.5 Termination of Contract:

SAIL/CET shall have the right to terminate this AMC contract with one (01) month prior notice, if the successful bidder fails to provide services & perform as per requirement of contract, or if it appears for valid reason, that the successful bidder fails to fulfill his/her obligations under the contract for reasons other than those relieving him from his responsibility under any other provision of his/her contract. In such event, without prejudice to any claims under this contract of SAIL/CET, there shall be an equitable settlement of the obligations arising out of this contract.

2.16.6 Documents to be submitted along with bills during AMC period:

a) Original Invoice and duplicates (3 copies)

b) Copy of Log records signed by Executing Authority and the successful bidder for the period.

c) Copy of work order/ purchase order by CET.

SAIL, CET, RANCHI CET/16/RN/3853/TS/AU/01/R=0 New CET Information Portal PAGE 3. 1

3 TECHNICAL SPECIFICATION 3.1 DESIGN BASIS

3.1.1 The portal should accompany a comprehensive content management system to support a variety of users ranging from Super Administrators to Employees. It should allow the administrator to create user roles and allow the setting up of access rights ranging from entire site to a specific page.

3.1.2 The Database application shall be developed in existing Oracle 11g- Standard edition or MySQL or both.

3.1.3 The front end development shall be done in latest .NET/ASP.NET/JAVA and CMS along with other popular web development tools.

3.1.4 The software shall have multilevel structure and access rights as defined by CET with proper security measures. The portal should allow secured socket layer. The website shall be security audited according to standard security verification standard.

3.1.5 In the installed software, updates & patches to be provided up to completion of warranty period.

3.1.6 The database design shall have completeness w.r.t data integrity and referential integrity as per the requirement of the system.

3.1.7 The data entry screens shall be designed in such a way to minimize data entry through typing wherever applicable. Drop down menus shall be provided for selecting the entry in the various fields.

3.1.8 Suitable data editing screens for editing/ deleting data stored in the server.

3.1.9 The employee database shall be linked with the existing employee database and leave database of CET. There shall be provision for automatic update of database.

3.1.10 Appropriate forms shall be designed to feed the data with rights and access for various departments/individuals.

3.1.11 There shall be a screen for populating the various drop-down menus. These menus shall have their respective row source from tables/queries. The permission for populating these drop-down menus shall be with the administrator.

3.2 Existing Infrastructure & software

3.2.1 Connectivity: The head office is connected with all its sub-centres/unit offices with Reliance MPLS link. Internet connectivity has been provided to CET, Ranchi via BSNL and Railtel leased line.


3.2.2 Database server: One no. server with windows server 2008 operating system and Oracle 11g standard edition Database management system (DBMS) software with following configuration is available for running the proposed application.

3.2.3 Storage area network (SAN): SAN of EMC make with 2TB total storage capacity is mapped with the database server.

3.2.4 Application server: One no. application server with windows server 2008 operating system is available for the proposed application.

3.3 TECHNICAL SPECIFICATION

3.3.1 The scope of work for the bidder shall cover system study, finalization of requirement analysis document, design, development, supply, installation, customization, implementation, testing at works, maintain and stabilization of CMS based new CET Information Portal System for CET along with proper documentation and training on turnkey basis.

3.3.2 CET Information portal shall serve the purpose of a gateway to organization’s information and knowledge base. Portal will be open to employees to submit and share news and views, information and ideas. For uploading various category of information, employee/s and the departments shall be identified with proper rights and accesses. Visual design shall be integrated with CMS.

3.3.3 The Home page (facia) of the portal shall be made, which would include a broad layout that will cover all the links to existing running applications in CET.

Various links/items shall be identified based on the organization requirement at the time of finalization of RAD.

3.3.4 The portal shall be developed using Oracle & .NET/ASP.NET/JAVA platform. The software shall be based on Relational Database System. The preliminary data base design needs to be carried out for this purpose.

3.3.5 The software development for this purpose shall include development of interfaces for online data entry, bulk data loading, data query, data deletion, data modifications and generation of report based on query.

3.3.6 The portal shall be completely dynamic in nature. This means, there will be a home page, with a flexibility to assign space and location for an item anywhere on the page.

3.3.7 Proper policy shall be made for control and monitoring, data retention, archiving etc. Portal shall have administrative control panel with sufficient control features

3.3.8 The proposed system shall be implemented in a central server (Windows Server-2008 operating system) at Ranchi.

3.3.9 The successful bidder will have to depute persons for collection of information and pictures from the different departments and Units of CET initially, apart from those that are available on the existing portal. Once the portal is commissioned, responsibility for update of the information shall be with the successful bidder and concerned department both, however the responsibility shall be gradually handed over


to the concerned departments/units. Super administrator role shall be with the successful bidder during warranty and AMC period.

3.3.10 Rules and restriction shall be properly placed in the Portal for uploading of information/document format and size.

3.4 FEATURES TO BE INCORPORATED IN THE NEW INFORMATION

PORTAL

3.4.1 Design and Layout: The portal should have an elegant design with white/pastel background, light colours, a neat, uncluttered look and a user-friendly, easy-to-navigate layout. Home page shall have iconic dashboard and theme change option as well as other dynamic modification as per CMS provisions. The proposed Portal shall have facility to update content by multiple users levels from anywhere at LAN through browser based administrative module using WYSIWYG editing tools allowing non-technical users to create and edit content. The CMS software shall be able to include plug-ins or modules that can be easily installed to extend the Portal’s functionality. Portal content shall be stored in the database and design is to be controlled by the use of cascading style sheet (CSS). CMS system should support user Groups, allowing the administrator to control how employees interact with the portal. A page on the portal can be restricted to one or more groups/dept. CMS should allow administrator to set up rules for workflow management, guiding content managers through a series of steps required for each of their tasks. User shall be provided with username and password and using suitable encryption. At database level password should be stored in encrypted format. The proposed system shall have following main functionalities/modules.

1. Birthday wishes: Birthday wishes column shall be provided with display of photo graph of the employee whose details shall be fetched from existing employee database (HRIS) server and from the user profile. Birthday etc. shall be integrated with 1-way Automated SMS Alerts. Successful Bidder to supply and integrate the SMS Gateway (with 1 lac SMS pack) so that the person can receive birthday wishes from CET on his mobile at predefined time & format.

2. Ex-employee page: Provision for superannuating employees to provide their contact details/personal e-mail/home address while departing & all these information shall be shown in a separate page. A column showing good-bye message from superannuating employees along with the important details of the employee shall be provided.

3. Dashboard: The feature shall cover dynamic listing of “Thought of The Day \ आज

का �वचार” and “Word of The Day \ आज का शब्”. Provision for approved entries for these columns from any employee through verification shall be there. Portal shall support Unicode for bilingual words.

4. Contact Details page: Dynamic address book shall be created from HRIS and employee profile with comprehensive search options. A section of “Know your colleagues” shall be there with Personal details, Bio-data, CV, profiles etc.


5. News: News section shall holds industry, company and departments news structured into specific areas. All news are easily updated via a web-based super administration panel. Also it can be given under some HoD’s admin rights to allocate person for news uploads and monitor/verify the uploads. Intelligent RSS feed option shall also be there.

6. Employee Status

This feature will provide information regarding the presence or absence of employees on a daily basis. On single click of this link, a new page will open wherein the user will enter the name of the employee whose presence he wants to check. User can also enter the name of a particular department in a separate field through a drop down menu. On entering the department name, attendance details of all employees of that particular department for that day can be obtained.

Employee status shall be displayed in two different categories.

i) Leave: This status will be displayed if employee is on leave.

ii) On tour: This status will be displayed if employee is on tour.

Data regarding status of employees will be fetched from the leave management system (HRIS).

7. Notices & Circular:

There shall be a Notices & Circular section. Its sub section shall show Notices, Circulars and Office Orders. Latest updates shall scroll in these sub-sections. There shall be provision of adding new sub-section dynamically. Notice and circulars shall be uploaded/Edit by user specified in responsibility matrix controlled by Administrator of his department. All notices and circulars originating from CET should be listed here. The notices and circulars should be listed date-wise. All notices and circulars should have a valid date and after date of expiry it would be automatically moved to archives section under Notices and Circulars

8. Discussion Forum: A time bound forum for getting views from visitors of the portal on a

particular issue. The Department Administrator would create a topic and provide views of department on that topic. The visitors should then be able to post their views on that topic. The views posted by the visitors would be first approved by the department and then should be made available on the portal however the administrator should be able to make any change s in the view posted by the visitor.

9. Search Engine:

All information/ records in the portal should be made searchable through a robust search engine. Search content should be filtered based on the access type and role. The search can be done using keywords, date ranges, author etc enabling full document search and not just file names.


10. Dynamic Photo gallery/Video Management System:

Facility to manage photo gallery via an administrative control panel, facility to create photo gallery category dynamically. i.e. add/edit/delete photo gallery categories, facility to upload new pictures to these categories along with caption, facility to manage pictures and caption. A predefined number of photographs related to the organization, recent events etc. may be displayed in administrator control panel. Facility shall be there to create photo gallery category dynamically. i.e. add/edit/delete photo gallery categories. The photo gallery shall be divided into sub-galleries with facility to upload new pictures to these categories/galleries along with caption, facility to manage pictures and caption.

11. Important Schedule Page: Important schedule shall scrolls under photo gallery for the day only. Updation of important schedule from CET conference hall/committee room booking register. Employee can directly enter schedule for upcoming events. Events can be loaded for next 7 days in event calendar but only today’s schedule shall scroll in Schedule space.

12. All existing links shall be retained in the proposed portal:

13. CET Vision, About CET, About SAIL etc. shall be suitably placed in home page.

14. Telephone Directory

Telephone directory in PDF format shall be uploaded in CET portal by user stated in responsibility matrix after his/her login.

15. Organization Chart

Upload approved department/organization chart in PDF by designated person.

16. Closed Holiday: List of Closed Holiday shall be incorporate in CET Portal.

17. Library Page: List of Books/Journals etc., shall be uploaded one time, there after facility shall be there to update/edit. Library page shall incorporate min. basic info about books/docs available with present status.

18. Open house: A discussion forum in which employees shall post the queries related to technological advancements, learning points, sharing knowledge related to specific area. The forum shall have provision for posting queries and the suitable personal will be replying for the queries. Queries & replies shall be retained in the common display for an adjustable duration in weeks. Queries & replies shall be displayed along with name of the posted employee, time of posting etc. After the specified time of display of queries and answers, the discussion shall be achieved. The forum shall have a moderator to authenticate the dialogue to be displayed.

19. Message board: A comprehensive message board where employees are able to post message, pictures, and drawings shall be provided. The message board will be useful for sending internal message. The Message board shall be provided with moderator to monitor the messages which will be uploaded.


20. From ED’s Desk: ED’s message shall be displayed with Photograph shall be uploaded at definite time intervals and also in the event of special occasions, achievements etc.

21. Vendor’s Visiting Card: A database consisting of various Vendors/Suppliers/System houses shall be made to achieve organized storage and retrieval of vendor related information like company details, area of specification, product/service details, contact details etc. The database shall be aesthetically accessed using filtering of data like location, nature of industry, area of specialization, product or service verticals etc.

22. Service desk: A column having service desk for facility management systems like computer maintenance, printer maintenance, updation of software, BIS links, UPS related problems etc. under a single desk shall be provided to improve the day to day working of the employees.

23. All information like Manuals, Formats, Plans, Reports etc. shall be dynamically uploaded/edited/deleted

24. Audit trail shall be available for all dynamic updations in the portal.

25. Achieve: Old documents i.e. text/photo/video etc. shall move to archive after a defined period (To be defined in RAD). There shall be search facility for achieved documents with filter criteria.

26. Feedback: Provision for employees to post the feedback through the portal. The feedback can be a general feedback, feedback on content and department/section specific feedback.

27. Frequently Asked Questions (FAQ): Provision of frequently asked questions along with answers to those questions. The administrator should also have the option to link the feedback received from employees with frequently asked questions.

28. MindCET shall be redesigned and merged with the proposed portal with dynamic content uploading and publishing of issues by editor. MindCET shall retain all its previous issues.

29. Opinion Poll: Portal shall have time bound opinion poll and voting results option. Opinion poll shall be administered at administrator and super admin level.

30. On premises email home page shall be linked with Portal.

31. To maintain a record of training data, a single user system has been developed on MS Access platform, which is being used in CET. The proposed Portal shall include a section for CET personnel training data information. The existing data shall be fed into the system. Details shall be discussed in RAD. Following information shall be required in the section.

A. Provision for entry and updation of training details. 1) User can update the Employee category (ST/SC/OBC/Gen) 2) User Can add training programmes


3) Manage training location & Training type 4) Training wise employee mapping with following details

a. Training Programme b. Training Start Date c. Duration d. Training cost e. Employee P.No.

5) Report as below a. Individual employee training details in a given time period b. Particular department training details in a given time period c. Particular training programme details in a given time period d. Particular training location details in a given time period e. Particular category training details in a given time period f. Particular training type details in a given time period g. No. of training attended by an employee in a given time period h. Details of Foreign Training undertaken by an employee in a given time

period B. The application will be user friendly to minimize the data entry. It includes drop

down menus for selecting the entry and search. C. There will be provision for the HODs, GM and ED to view following reports w.r.t

training info section. 1) Individual employee training details 2) Particular department training details 3) Particular training programme details 4) Particular training location details 5) Particular category training details

32. Total visitors

The existing feature of total number of hits shall be retained.

33. Approval process: System shall have ability to create a new page with formatted content, send it for approval and publish it on the site after approval.

34. Database Management: Manual update provision for user table from HRIS system. System shall have ability to create new database and user interface to display dynamic content from the database.

3.5 PROJECT METHODOLOGY 3.5.1 The project development cycle will include the following Phases:

3.5.1.1 Requirement Analysis: After being awarded this assignment the selected bidder will carry out a detailed requirement analysis with the CET, for finalizing the proposed site map and graphical layout of the website/portal. During this phase the functionality of different pages will be determined, with regard to dynamic and static aspects, etc.

3.5.1.2 Finalization of Software Requirement Specification:


3.5.2 Based on the input from the preceding phase the site map, graphical layout, page functionality, etc will be finalized between CET and website/portal development firm.

3.5.3 Implementation and Unit Testing:

During this phase the vendor will carry out the implementation as per the requirements and contents finalized during the preceding phases. During this stage the vendor will provide access of the completed pages/module to CET for user testing and feedback.

3.5.4 Final Testing:

After completion of development efforts, final testing will be carried out by vendor’s Quality Assurance team for the final website/portal. The detailed QA report will be shared with CET, for final testing of portal by the CET team. This testing will include performance testing of portal after hosting.

3.5.5 Accessibility: The site design must be cross-browser and cross-OS compatible up to the most recent browser / OS versions.

3.5.6 Project Deliverables: The following deliverables have been envisaged during the life cycle of the project

a) Source Code b) RAD c) SRS d) Application software e) Licenses in proper copy f) List of software used g) System documentation & User Manual (Hard as well as soft copy) h) Training

3.6 BILL OF QUANTITY

SNo. Item Unit Qty

1. design, coding, CMS integration, implementation, deployment, testing, optimization & commissioning of CET Information Portal as per specified technical specifications including training, Technical documentation, Warranty Support, Source Code, requisite licenses (if applicable) as per specified scope of work (including purchase and implementation of 1lakh SMS pack/gateway..

Set 1

2. AMC for 3 years Set 1

3.7 SYSTEM COMMISSIONING


The application software shall be deployed on the existing server & storage hardware. The software shall have 3-tier architecture, which shall be made accessible from any of the client PCs connected in the network, connected on LAN or through MPLS-VPN. The system shall start functioning with all its modules. The system shall be considered commissioned when functionality of the software is achieved as per RAD & SAS and fully operational from client PCs. The complete system shall be put on trial run and monitored closely for its normal functioning. After successful functioning of the complete system for 72 hours continuously, the system shall be deemed to be commissioned. Subsequently, commissioning certificate shall be issued within 10 working days subject to the following:

• The Contractor has submitted all drawings/ documents/software CD/ DVD / licenses/ manuals etc. including licenses and software electronically downloaded from respective OEMs authorized web portal.

• The Contractor has liquidated all the points in the defect list to the satisfaction of the Employer.

3.8 STABILISATION After successful commissioning, the complete system shall be put under stabilization for 15 days during which fine tuning of the system shall be done with respect to software configuration and hardware settings, if required.

3.9 FINAL ACCEPTANCE

Final Acceptance Certificate (FAC) shall be issued within 10 (ten) days after completion of all of the following:-

• Satisfactory completion of PG test

• Delivery of all documents/drawings (Deliverables) as per scope of work

• Completion of training as per scope of work

• On expiry of warranty period


4. PERFORMANCE GUARANTEE TEST

4.1 PERFORMANCE GUARANTEE TEST (PGT) 4.1.1 The performance guarantee (PG) test on the system shall be carried out by

the successful bidder after stabilization as per mutually agreed upon test procedures to establish satisfactory functioning of the system as a whole and of each module as part of the system.

In order to qualify for acceptance, the system must operate for 15 consecutive working days, 24 hours a day at 99.5% uptime efficiency. The uptime efficiency shall be calculated as given below:

Uptime efficiency = Uptime x 100/Total time available Where, Uptime shall be equal to total available time – Total down time

Total down time shall be calculated by summing up times for which the system was down. The total time shall not include the following:

i) Time lost due to external power failure ii) Time lost due to other event (Force majeure) such as acts of GOD,

storm, fire, earthquake, civil commotion, riots, accidents, mishandling by unauthorized personnel.

iii) Time taken to recover the equipment to normal functioning after time lost as per points i) & ii).

4.1.2 In case, the uptime efficiency is not obtained as mentioned above i.e. not meeting 99.5%, it will run for additional number of working days till the required uptime efficiency is achieved. However, the maximum allowable time for this will be 30 days.

4.1.3 The successful bidder shall demonstrate and achieve the performance guarantee. If PG is not achieved at the end of PGT, but falls within the acceptable limit, LD (Liquidated damages) shall be levied at the rate specified. However, sum total (maximum) LD to be levied for failure to achieve PG, but well within the acceptable limits, shall not exceed 7.5% of contract price (excluding taxes & duties).

The performance values to be guaranteed, maximum deviations from guaranteed values acceptable with liquidated damage and the percentage of LD in case of applicability are indicated in the table below:

Uptime efficiency

achieved

LD * Remarks

≥ 99.5% Nil

≥ 99.4% < 99.5% 1.5%

≥ 99.3% < 99.4% 3.0%

≥ 99.2% < 99.3% 4.5%

≥ 99.1% < 99.2% 6.0%

≥ 99.0% < 99.1% 7.5%


< 99% Not Acceptable

*LD will be applicable on the total contract price (excluding taxes & duties).

Below the lower limit of 99% Uptime efficiency, the PG test shall be considered as failed & the system shall be rejected and the purchaser may go for commercial settlement.

4.1.4 PGT Test certificate shall be issued within 10 working days subject to the fulfillment of condition mentioned above.

.


5 SPECIAL INSTRUCTIONS TO THE BIDDER 5.1 It shall be deemed that the bidder has understood the content and the

meaning of the requirements laid down in the specification. Any representation, post submission of the offer for any revision/modification of the offer, on grounds of non-compliance of the specification shall not be accepted.

5.2 The bidder shall inspect the site and satisfy himself with respect to the nature and extent of work involved and also to obtain firsthand information regarding site condition. The bidder shall furnish certificate in this regard as per Schedule 5.2-1.

5.3 The bidder shall carefully go through the specification before submitting the offer and in case clarification is required, the same shall be sought in writing from the purchaser.

5.4 Before quoting, the bidder shall visit the site at his expenses to get acquainted with the work and the operating environment.

5.5 The bidder shall study the qualitative requirements and furnish the point wise compliance to the technical specification along with documentary proof wherever required.

5.6 The bidder shall submit detailed specification of complete software.

5.7 The bidder shall supply latest versions of software with necessary license, as on the date of shipment. The bidder shall indemnify the purchaser from any claim arising out of copyright/patent laws/infringement.

5.8 The bidder shall make their own arrangement for transportation of men and material to site. Purchaser shall provide help in arranging for the gate passes as per existing rules.

5.9 The bidder shall prepare and submit weekly progress report and plan for the coming week during implementation of the project.

5.10 The bidder shall arrange necessary and sufficient infrastructure at Ranchi to provide services during warranty and AMC period. Necessary details in this regard shall be furnished.

5.11 DOCUMENTS

5.11.1 Documents for approval (To be submitted within two weeks of placement of order)

1) Requirement Analysis Document (RAD)

5.11.2 CD/DVD, incorporating all changes that might have taken place during execution of work.)

1) Software manuals/source code.

2) Requirement analysis document


5.11.3 The purchaser shall have the right to reproduce all or any of the document/drawing for its own use.

5.12 APPROVAL PROCEDURE

5.12.1 Purchaser shall scrutinize the documents/data submitted and comments, if any, shall be communicated to the successful bidder. The successful bidder shall incorporate all the comments in the drawings correctly and the responsibility of incorporation lies with him. The revised documents shall be submitted for final approval and record.

5.12.2 Documents submitted by successful bidder and approved by purchaser shall be considered as part of the specification. Approval of drawings/documents by purchaser shall not relieve the successful bidder of his contractual obligation and responsibility for correct engineering, design, workmanship and materials.

SAIL, CET, RANCHI CET/16/RN/3853/TS/AU/01/R=0 New CET Information Portal Schedule 5.2.1

SCHEDULE No - 5.2-1

DECLARATION OF SITE VISIT

I hereby declare that I have visited CET, Ranchi and understand the total requirement of “Replacement of existing CET Information Portal with a new Portal” and acquainted myself with scope of work with the extent of total requirements, design, portal development and commissioning and other associated jobs.

Signature of the Bidder Seal of Company

Name………………………… Designation………………….. Date………………………….

SAIL, CET, RANCHI CET/16/RN/3853/TS/AU/01/R=0 New CET Information Portal Annexur2.4-1

Annexure 2.4-1 1.0 FEATURES IN EXISTING CET INFORMATION PORTAL

1.1 The existing CET Information Portal has been developed using ASP.NET 2.0 and Oracle 11g hosted on IBM x3650 machine.

1.2 Following are the features/facilities present in existing CET portal. 1. Birthday wishes: Connected to HRIS (Employee database) server,

automatically shows birthday wishes with profile photo. 2. Goodbye: Goodbye message to superannuating employees. It also fetches

data from HRIS server for showing retiring employees during the month.

3. Dashboard: It contains “Thought of The Day \ आज का �वचार” and “Word of

The Day \ आज का शब्”. Pre-feeded thoughts and words are displayed in English and Hindi.

4. Contacts: It shows contact information from employee’s profile like email, phone no. and from HRIS server like Name, Pl. no, designation, department etc.

5. News: It shows news link (with news page) posted by user mentioned in responsibility matrix under his/her login.

6. Notices: It shows notices link (with notice page) posted by user mentioned in responsibility matrix under his/her login.

7. Office Order: It shows office order link (with office order page) posted by user mentioned in responsibility matrix under his/her login.

8. Circular: It shows circular link (with circular page) posted by user mentioned in responsibility matrix under his/her login.

9. Photo Gallery: It shows revolving sub galleries (at least six) on front page. Sub gallery can be created by admin within a gallery category. Uploading of photos in the sub-gallery can be done by user mentioned in responsibility matrix under his/her login.

10. Important Schedule: Important schedule scrolls under photo gallery for the day only. It is posted by person as mentioned in responsibility matrix.

11. About SAIL: Permanent display on front page about SAIL. 12. About CET: Permanent display on front page about CET. 13. From ED, CET desk: Permanent display on front page of message from ED,

CET Desk. 14. Information

a) Quality manual: Admin/designated person can load Quality manual generally in pdf format

b) Personal Manual: Admin/designated person can load Quality manual generally in pdf format

c) Procedure Manual: Admin/designated person can load Quality manual generally in pdf format

d) ISO Formats: Admin/designated person can load Quality manual generally in pdf format

e) Standardization of Report: Admin/designated person can load Quality manual generally in pdf format

f) Annual Performance Plan(APP): Admin/designated person can load Quality manual generally in pdf format


g) Annual Performance Report(APR): Admin/designated person can load Quality manual generally in pdf format

h) Whistle Blower Mechanism: Admin/designated person can load Quality manual generally in pdf format

15. Important Links

a) e-Docman: A separate page opens for e-Docman as per URL prvided.i.e. http://10.151.1.23/edocman/login.aspx

b) Mail Messaging: OWA page opens for mail. https://mail.sailcet.co.in/owa

c) Leave Management (HRIS): Leave management portal opens in separate page. http://10.139.0.30/myweb_cet/passwd.asp

d) Performance Management (PMS): Employees Performance Management System link opens in separate page. http://10.139.0.174/pms_app/login.aspx

e) Prima-Vera: Primavera page was configured for Primavera server host at Delhi. http://10.139.17.210:8082/primaveraweb/login_cmt

f) mindCET(e-Newsletter): a Separate mindCET e-magazene opens. http://10.151.1.80/

g) SAIL Website: a link for SAIL website. http://www.sail.co.in h) Vigilance: link for Vigilanse portal page

http://10.139.0.171/aipr_d1/login_aipr.aspx i) Project Monitoring System (PMS). http://10.151.1.23/PMS/login.aspx j) IPSS: http://10.135.0.7/myweb/ipss/ipss_home.asp link opens in

separate page

k) सेट मंजूषा: PDF form of digital publication of CET Manjusha from CEt personal department

16. Miscellaneous

a) Download Software: Some important software like latest version of web browsers, pdf readers etc. can be downloaded directly from here over LAN/intranet.

b) Download Format. Some important formats like medical bill, tour bill etc. can be downloaded from here.

c) Knowledge Bank. People can load some important material for knowledge share

d) Acceptable Makes: Approved list of acceptable makes is attached here. 17. Total Visitors: It shows total no. of site visit request. 18. CET Vision: CET vision in pdf form. Admin can change the PDF. 19. Telephone Directory. Telephone directory uploaded in PDF form 20. ED's & GM's Profile: E8 & above profile from his/her profile upload. 21. Quality Policy: Quality Policy in pdf form. Admin can change the PDF.

http://10.151.1.23/edocman/login.aspx�

https://mail.sailcet.co.in/owa�

http://10.139.0.30/myweb_cet/passwd.asp�

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http://10.151.1.23/portal/DownloadWitMas.aspx�

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http://10.151.1.23/portal/ContentSearch.aspx?catid=24&id=0�

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22. Organization Chart: meant for uploading organization chart by Ed Sectt. 23. FAQ: Some of the important query with answer. 24. Search : meant for portal wise search 25. Help : Steps for profile update, file upload etc. 26. Discussion Forum : Meant for organization wide discussion on a common topic.

http://10.151.1.23/portal/#../edocman/nonproject/authchart/321.pdf�

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