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“Technology is the new oil and is at the epicenter of solving our job crisis.”

- Sajan Pillai

The Grand Vision Our goal is to create 5,000 new

technology careers for minority women


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Who We AreStep IT Up America, a UST Global national program, provides a vital formula to train and employ inner-city minority women. It equips them with the technological skills to launch successful IT careers.

Our immediate commitment is to train and employ 1,000 inner-city women in ten of the nation’s largest cities.

Within those cities, the program will reach 50 communities across America to train and employ hundreds of minority women each year.

Commitment


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Agents Of Social ChangeInformation Technology, along with other STEM (Science, Technology, Engineering, and Mathematics) occupations, are the biggest job creators in both America and around the world. Yet, we fi nd that minorities are severely underrepresented in these positions. As corporations are under pressure for cost and speed of technology implementation, more and more of these jobs and opportunities are concentrated on very few sectors in the society and in a few countries around the world.

We believe this can be changed. It is incumbent on Corporate America to make this happen. UST is investing in recruiting, training, and employing a thousand women from inner-cities who display the commitment to attend a community college. Those selected participants will go through intensive training on several aspects of information technology. They will be trained in visualization, mobility, quality assurance, and other aspects of Information Technology. Once they graduate from our training program, UST will hire these women as Information Technologists. We work with local community colleges and civic organizations to identify those individuals who have the desire and aptitude to be successful in the program. We have engaged our partner, Knowledge Crossing, to design the curriculum and to help assess the candidates. STEM Connector® has endorsed our plan and is working with us to engage the support of government offi cials.

UST will launch the program at a major media event in each chosen city, and invite that city’s corporate citizenry, state and local government offi cials, heads of civic and community groups, notables and celebrities. We will seek civic and community groups to help us screen the candidates. A� er the participants have completed the training, UST will host another major media event to introduce the graduates and corporations which agree to engage them.

We are looking to partner with local corporations to make this program a success. We guarantee work for all program participants who complete the training and ask corporate citizens to give them an opportunity to change their lives forever.

We believe this program will be a win for all: the individuals, corporations, and America.


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The Numbers Behind The NeedOnly three in 10 high school graduates are employed full time, compared with college graduates who are employed at nearly twice that rate. For those who graduated high school in 2006, 2007, and 2008 (before the recession) 37% are employed full time, compared to only 16% who graduated during the recession era. [i]

Among 18 -34 year olds who are employed, less than half (46%) say they have the education and training necessary to get ahead in their job or career. Among those who are not working, only 27% say they are adequately prepared for the kind of job they want. [ii]

African-American women represent 4.8% of the graduate enrollment in computer science, yet they represent 7% of the US population. [iii]

Since 2010, the share of young adults ages 18 to 24 currently employed (54%) has been its lowest since the government began collecting this data in 1948. The gap in employment between the young and all working age adults (~15% ) is the widest in recorded history. In addition, young adults employed full time have experienced a greater drop in weekly earnings (down 6%) than any other age group over the past four years. [iv]

Each year, every “disconnected” youth imposes an immediate taxpayer burden of $13,900 per year and an immediate social cost of $37,450 per year. [v]

Despite high unemployment, the Bureau of Labor Statistics reports there are more than 3 million open jobs in the U.S. that employers are unable to fi ll with qualifi ed workers. [vi]

STEM (science, technology, engineering, and mathematics) jobs are the fastest-growing category of jobs in the United States, and 70% of those jobs involve computing. [vii]

Computer science jobs command some of the highest starting salaries in the US: $65,000 per year -- about twice the median household income of a Black or Latino family. [vii]


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The Numbers Behind The NeedThe unemployment rate for STEM works is lower than for all workers; the unemployment rate for African-Americans and Latinos is three times the nationwide rate. [viii]

So� ware developers are in demand. At the current rate that computer scientists are graduating, there will be 1 million so� ware jobs unfi lled by 2020. [viii]

Fewer than 4% of Black and Latino students study computer science and only one in 14 technical employees in the tech hub of Silicon Valley is Black or Latino. [viii]

The US will be majority-minority in the year 2040 with 42% of the country reporting as Black or Latino. [viii]

“We want to create a program that connects to the heart and soul for fundamental social change. Knowing that there are 160,000 IT jobs in our country and that by 2018, the current majority of Americans under the age of 18 will be the minority, how do we build the quality scale? How do you make yourself accountable to minimize the severe gap in the talent pipeline? How do we become the “Change Agent” to involve the business community and build a concrete path for young adults. Let us immerse together to support the young generation for the passion; for the purpose to achieve, desire, and dream.” - Sajan Pillai

“A diverse staff is one of the best ways to bring fresh concepts and new ideas into your company. It’s a great way to keep from indulging in groupthink and make sure you’re hiring the best people.” - Josh Tolan, CEO, SparkHire

“As markets expand globally being able to understand and reach out to the individual needs of people from other cultures and regions will be paramount. A multicultural, talented, and trained employee base gives companies that key advantage.” –Equality Magazine.com, http://equalitymagazines.com/index.php/why-diversify/why-hire-diversity

“History has proven that those companies that fully tap into the women in their workforce benefi t from the diverse talents and perspectives they bring and are the most successful. We need to provide more fl exible education…” - Jim Kirsch, CEO, Professional Diversity Network,

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UST Global Step IT Up America will guarantee the performance and quality of these young, women workers.

Your willingness to publicly stand up and participate demonstrates your belief in equality and willingness to make a diff erence.

IT IS A RIGHT THING TO DO

The Numbers Behind The Need


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UST Global Taking ActionJune 26, 2013, 6:43 p.m. ET The Wall Street Journal

UST Global Is Recognized as Leader of STEM Eff orts Across the GlobeSajan Pillai Named to 100 CEO Leaders by STEMConnector®

ALISO VIEJO, CA--(Marketwired - June 26, 2013) - UST Global, an information technology and solution services company for Global 1000 enterprises, announced CEO Sajan Pillai has been recognized by STEMConnector® as one of the 100 CEO Leaders in STEM for promoting education and innovation in technology. Pillai’s work and perspective on the future of U.S. competitiveness and the need for a STEM workforce has been profi led in an unprecedented publication produced by STEMConnector®.

CEO Sajan Pillai also presented UST Global’s contributions to the report, “EDTech: Revolution in Education 2013” at the U.S. News STEM Solutions 2013 conference to more than 2,000 attendees and 100 CEO leader honorees. Pillai was among a select group of distinguished CEOs who spoke at the event, along with Michael Araten, CEO of K’Nex and Seth Harris, the 11th United States Deputy Secretary of Labor and acting Secretary of Labor. An invaluable resource, EdTech: Revolution in Education is the latest and most comprehensive report showing how America can maintain its position as the innovation leader of the world.

UST Global believes STEM education and workforce development are critical to America’s future, stating that 15 out of 20 high growth careers of this decade require signifi cant STEM skills. According to the EDTech: Revolution in Education 2013 report, however, less than one third of the population has any exposure to core STEM education. UST Global has active initiatives with Mexico, Saudi Arabia, Greece and the UK to provide technology training to thousands of their citizens. For example, UST is currently training 30,000 youths expected to graduate with a degree in information technology. UST Global is also exploring the application of technology-driven delivery of training for U.S. veterans.

Speaking at the conference, UST Global CEO Sajan Pillai said, “In this technology-driven global business environment, there is a tremendous need for talent. The challenge we have right now is the limited availability of talent ready to leverage this opportunity. As business leaders, we expect to fi nd highly motivated, skilled individuals who are able to drive business innovation and revenue. But, we o� en fi nd that this is not the case.”


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He continued, “As a market leader, excelling in the training and development of talent is expected from us. We take this responsibility seriously. At UST Global, we have taken on the task of training local talent in countries that have a high population and limited job opportunities. We are very proud of our success in Mexico and look forward to replicating this across the globe. Private enterprises have to think beyond immediate gains and look at training and development as a long term investment in our community.”

UST Global was born out of a need for talent arbitrage, and the company realizes the challenge of fi nding employable talent. The EDTech: Revolution in Education 2013 report addresses this problem. UST Global is a sponsor of this publication based on its contributions to advance innovations in education to close the gap between STEM skill demand and human capital resources. This report seeks to close that gap by exploring educational technology resources and strategies from kindergarten to higher education to lifelong learning opportunities. Information technology will become a key ingredient for STEM progress.

Former Mexican President Vicente Fox Visits UST Global to Announce IT Innovation Partnership

Former Mexican president Vicente Fox, right, visited UST Global’s headquarters in Aliso Viejo on Monday, July 16, 2012 to announce a partnership between the IT services company and Centro Fox, a presidential library and learning center dedicated to leadership development throughout Mexico and Latin America. At le� is Sajan Pillai, CEO of UST Global.

The partnership will result in the expansion of UST Global’s IT services to support the Latin American operations of international businesses, as well as local organizations in the region, the company said. It plans to create an infrastructure of new development centers, and has begun providing technical training for thousands of Mexico’s workers.

“UST Global is partnering with Centro Fox in order to help accomplish nothing less than the transformation of my country into a world-class technology economy,” said Fox.

Sajan Pillai, CEO of UST Global, has joined the board of directors of Centro Fox.


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Journey Map

IDENTIFICATIONOF TALENTWe indentify talent in areasof High Population and limited job opportunities

TrainingThe Heart and Soul forFundamental Social ChangeProviding a Vital Formula to train and employ inner-city minority women, taking them fromlocal community colleges through the development of technological skills and into successful IT careers.

WORKINGAdvanced Visualization, Mobility, Quality AssuranceUST will invest in recruiting, training, andemploying African American women from inner-cities who display the commitment to attend a community college

SUCCESSHire them as Information TechnologistsWe are looking to partner with local corporations to make this program a success. We guarantee work for all young women. We ask the corporate citizens to give them an opportunity to change their lives forever.

UNDER-EMPLOYMENT

Guidance

Mentoring


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Why Participate?“The desire to create a program that connects to the heart and soul for fundamental social change. Knowing that there are 160,000 IT jobs in our country and that by 2018, the current majority of Americans under the age of 18 will be the minority. How do we build the quality scale? How do you make yourself accountable to minimize the severe gap in the talent pipeline? How do we become the “Change Agent” to involve the business community and build a concrete path for young adults. Let us immerse together to support the young generation for the passion; for the purpose to achieve, desire, and dream.” - Sajan Pillai

Leading high-technology companies need employee diversity to remain globally competitive and innovative. Diversity leads to better group decisions, creativity, and innovation, as people from diff erent backgrounds bring diff erent skills and ideas to teams and companies. A diverse perspective creates enhanced market opportunities and better ideas. [ix]

A recent industry report by Gartner estimated that by the year 2012, teams with greater gender diversity (when compared to all-male teams) will be twice as likely to exceed performance expectations. [x]

Gender diversity in the high-tech workforce fuels problem solving and innovation – the driving force of technology. [xi]

Companies tend to re-create social inequality through organizational practices that are non-inclusive. [xii]

The criterion used in hiring and retaining workers is heavily dependent upon existing organizational composition. [xiii]

A non-inclusive organizational practice sends a message that diversity isn’t truly valued by an organization. The absence of well-managed diversity initiatives can lead to frustration and turnover for women and people of color. [xiv]


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How You Can HelpShow your support by joining UST Global®, Governors, Mayors, corporate industry leaders, and many others for our upcoming public announcement of the program.

Form a Corporate Coalition. Partner with us if you are local foundation or organization focused to advance the cause, or as an individual to make this program a success. UST Global will promise the performance and quality of these young women’s work.

We ask the corporate citizens to give them an opportunity to change their lives.

You can be part of this revolution in several ways: Mentor the students - Serve as a role model for students during training and

a� er graduation for a year

Volunteer a trainer within your organization to teach one of the class segments

Send us the skills you of which you are most in need so that we may incorporate them into the training program

Have a corporate representative serve on our selection panel to help interview candidates

Donate funds to help pay for the program

Help communicate information about the program

Be willing to hire one or more of the graduates

Contact [email protected]



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[i] C. Stone, M. Szeltner, C. Van Horn, and C. Zukin. (2012). Le� Out. Forgotten? Recent High School Graduates and the Great Recession. New Brunswick, NJ: John J Heldrich Center for Workforce Development, Rutgers University.

[ii] Based on telephone interviews conducted Dec. 6-19, 2011, with a nationally representative sample of 2,048 adults ages 18 and older living in the continental United States, including an oversample of 346 adults ages 18 to 34.

[iii] Leonard Barton, D. (1995). Wellsprings of knowledge. Harvard Business School Press; Gruenfeld, D.H., and Preston, J. (2000). Upending the status quo: Cognitive complexity in US supreme court justines who overturn legal precedent. Personality and Social Psychology Bulletin;Pelled, L.H., Eisenhardt, K.M., & Xin, K.R. (1999). Exploring the black box: An analysis of work group diversity, confl ict, and performance. Administrative Science Quarterly, 44(1), 1-28; Halmilton, B. Nickerson, J., and Owan, H. (2003). Team incentives and worker heterogeneity: An empirical analysis of their impact of teams on productivity and participation. Journal of Political Economy, 111, 465-497.

[iv] Margolis, J., Goode, J., Jellison Holme, J., & Nao, K. (2008) Stuck in the shallow end: Education, race, and computing. Cambridge: MIT Press.

[v]Current Population Survey (CPS), a monthly survey of approximately 55,000 housing units sponsored jointly by the U.S. Census Bureau and the U.S. Bureau of Labor Statistics

[vi] C. Belfi eld, H. Levin, and R. Rosen (2012). The Economic Value of Opportunity Youth. New York, NY: The Corporation for National and Community Service and the White House Council for Community Solutions.

[vii] The Opportunity Divide: Aff ecting Employers. Retrieved from: http://www.yearup.org/media/main.php?page=fact_sheets. July 9, 2012. [viii] http://code2040.org/about/

Footnotes And Credits


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StepITUpAmerica.com Copyright © 2013 UST Global ® All rights reservedStepITUpAmerica.com Copyright © 2013 UST Global ® All rights reservedStepITUpAmerica.com Copyright © 2013 UST Global ® All rights reserved

About UST GlobalUST Global® (www.ust-global.com) provides Information Technology and business process outsourcing (BPO) services for Global 1000 enterprises. The company delivers business value through a combination of process excellence, quality frameworks, and service delivery innovation. Its client-centric Global Engagement Model (GEM) ensures 24/7 delivery of services through onshore, near-shore and off -shore centers. We off er consulting, tech build, application development and maintenance, infrastructure, QA and testing, e-commerce, business intelligence, data management, social media solutions and BPO services. UST Global serves clients in the healthcare, insurance, retail, fi nancial services, manufacturing, media, utility, and energy industries. Headquartered in Aliso Viejo, California, UST Global and its offi ces in the United States, United Kingdom, India, Malaysia, Philippines, and Mexico transform global innovation through technology, jobs, and training.


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BiographiesSajan Pillai is UST Global’s Chief Executive Offi cer and a member of its Board of Directors. As CEO, Sajan is responsible for the company’s growth and acquisitions. He leads the company’s global business operations through its state-of-the-art centers in the United States, the United Kingdom, India, Malaysia, the Philippines, and Mexico. He also heads the senior vertical and domain leadership professionals responsible for client development and service delivery.

Sajan’s leadership of UST Global includes fostering the core value of innovation in the company. He ensures an ongoing environment that attracts dedicated and talented people, whom he then empowers to uncover new, measurable and sustainable ways of providing value to UST Global clients.

With an extensive background in the off shore IT industry, having served as co-founder of So� ek Systems in India as well as an engineer in one of India’s top three consulting services companies, Sajan remains poised to lead UST Global into the future of IT. Sajan also architected and managed several large so� ware systems for MCI Telecommunications in the United States and subsequently held senior management positions in Tanning Systems, a US-based so� ware solutions company.

Sajan is as enthusiastic about nonprofi t work as he is about business, and serves on the boards of multiple nonprofi t organizations: the California Science Center, the Global Virus Network, Centro Fox in Mexico and PEACE One Day Corporate Coalition. The California Science Center provides hands-on activities around the principles of air, space and fl ight. The Global Virus Network strives to achieve accelerated and innovative solutions to human viral diseases. Centro Fox is the fi rst presidential library in Mexico; contributing as a library, museum, study center, and forum for the advancement of democracy. Peace One Day’s objective is to institutionalize 21 Sep as Peace Day, making it a day that is self-sustaining. Peace One Day aims to reach 3 billion people with the message of peace day by 21 September 2016. Sajan strongly believes that enterprises have an obligation to help those who are less fortunate and under-privileged in our society. As such, he stands as the company’s champion of integrity and corporate social responsibility.

Sajan was recently chosen as one of the elite 100 CEO Leaders in STEM by STEMConnector. He has also been featured in LEADERS magazine, for his focus on emerging markets, entrepreneurship and innovation, technology and diversity.

Sajan graduated with a degree in computer science and engineering from the College of Engineering, Trivandrum, India. He currently leads UST Global from Aliso Viejo, CA, where he lives with his wife and two children.


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BiographiesIn his current role as Chief of Staff , Mr. Moore provides high-level support to the Chief Executive Offi cer in formulation and execution of business strategy. He works with other executive staff members in day to day operations lending support and direction as needed. He also uses his extensive experience in implementing operational and tactical plans for increasing effi ciency.

Mr. Moore has more than 25 years of extensive experience in Consulting, Finance, Merger & Acquisitions and Operations. He has a track record

of gaining consensus, building teams and structuring successful business solutions.

Prior to joining UST Global, Mr. Moore spent more than 10 years working as a senior consultant for organizations like Ernst & Young and Computer Science Corporation, where he was consistently a top producer and managed the delivery of the projects he sold. He has extensive Merger and Acquisition experience, having closed over $2 billion worth of transactions.

Mr. Moore holds a MBA from Dallas Baptist University in Finance and BBA from Baylor University in Accounting. He is a Certifi ed Public Accountant.

Manu is the Global Head of Human Resources, responsible for all key aspects of UST’s human capital including resource planning and deployment, performance management, engagement, retention, rewards, training, development and succession.

Manu spearheaded the transformation of UST’s HR practices to be more business focused and results driven by creating and maturing the vertical focused business partner team and shared services team within HR.

Previously Manu was responsible for HR operations globally that included Employee Relations, Administration, Corporate Communications, Immigration, and HR systems.

Prior to his HR roles, Manu held a number of management positions in areas of business operations, program management, so� ware engineering and business development.

Manu earned a bachelor’s degree in Mechanical Engineering from Mahatma Gandhi University, India and an MBA from University of Calicut, India. He is a graduate of Executive Program from UCLA Anderson School of Management. He has also completed the Advanced Program in Human Resource Management from UCLA Anderson School of Management.


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BiographiesIn her current role as Corporate Marketing Offi cer, Ms. Nikki Arora has been instrumental in reviving the UST Global BRAND; she is responsible for corporate and business development through various branding and marketing platforms including CSR and Special philanthropic initiatives.

Nikki has been in the information technology consulting industry for over 18 years, specializing in Corporate Brand Building, Event Management, Talent Acquisition Management, Operational Management and Client Relations. She has successfully elevated the UST Global brand by

sponsoring, promoting and facilitating the strategic council, summits and events to discuss the advancement, growth for human knowledge and human capital through technology and innovation globally. She also leads the Joint Marketing and Sales Campaigns with Global Partnerships & Alliances and Account-based Marketing.

Nikki has been a major contributor for UST Global in their initiatives to help ensure equal representation and opportunities for women such as NowU, Network of Women Ussociates. Nikki has also been honored by the International Women’s Leadership Association as Woman of Outstanding Leadership as well as receiving a Delegate appointment. Most recently, she was a key participant in the Million Women Mentors (MWM) planning session, where she proudly shared how we contribute in our continuing focus on the advancement of women through mentoring and STEM.

She is one of the founding partners of Mexico Operations Center. Successfully launched delivered and built the centers in Mexico working closely with CEO and President Vicente Fox. She has developed and maintained global relationships and alliances with infl uential industry and country leaders for facilitating our entry into new geographic locations for the growth and expansion of the organization. Nikki has a Degree in Commerce from GLS, India and a Technical Management Certifi cation from UCLA.


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Biographies

Yolanda D. Hughes is a 30+ year Information Technology and Engineering professional. Yolanda has worked for/with several global organizations (as an Independent Business Owner and in several managerial leadership roles. Her client base includes Nasdaq, Johnson and Johnson, Kaiser Permanente, AT&T, Cox Enterprises and Delta Airlines to name a few. Yolanda is a direct recipient of programs focused on getting women and minorities both interested and involved into the fi elds of engineering and technology. She holds a Bachelors of Science Degree in Industrial Engineering from the University of

Alabama. Additionally she has studied at Alabama A&M University (MBA) and Georgia Institute of Technology (ITMP).

Yolanda comes from a deep tradition of education and community involvement. She has conducted a volunteer based tutoring/mentoring program for 14 years. She is passionate about “paying it forward”, family, church and friends. She is member of NAPW, Alpha Kappa Alpha Sorority Inc, and the Capstone Engineering Society.

Jim Nanton brings more than 30 years of global information technology (IT) leadership experience to his role at Knowledge Crossing. Previously, Jim was Senior Vice President and Chief Information Offi cer of Hanesbrands with global responsibility for the fi rm’s information technology. Prior to Hanesbrands, he was CIO of Sara Lee Branded Apparel and, earlier, a senior IT executive at Citigroup for a decade.

Deeply committed to education, Jim has taught IT courses as an adjunct professor at Winston-Salem State University. He has also served on

university trustee and foundation boards as well as various technology advisory boards, including those that shape IT curricula for future generations. He holds a Master of Science degree in Management of Technology from the Polytechnic Institute of NYU. Jim is a frequent featured speaker at technology conferences in the United States, Europe and Asia.


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Vani Kumari Rajasagi is an Account Executive and Client Partner, managing multiple Healthcare accounts for UST Global. She has two decades overall experience and specializes in IT Delivery and Healthcare Domain.

Vani has a Masters degree in Mathematics and has recently completed the Leadership Strategies for Information Technology in Healthcare at the Harvard School of Public Health. She is a certifi ed PMP from the Project Management Institute and SCPM from Stanford University.

Vani is responsible for developing and nurturing client relationships, business development, and some marquee work in Innovation, Continuous Improvement and Knowledge Management. She has been instrumental in defi ning and implementing processes for CMMI Level 5 & PCMM at UST Global. She has taught several programs on Requirements Engineering & Development, Project Risk Management & Project Communication at UST Global. A key diff erentiator in her accounts is the strong ‘One Team’ concept that she has inculcated by creating a seamless environment within the customer IT, Business & Vendor teams.

Vani has been an integral part of the UST Global’s Corporate Social Responsibility program. One of her key areas of interest is educating the local High School students and graduating college students about the IT Pathways with an objective to assist them in discovering great career and employment opportunities at an early stage. She has also focused on developing career opportunities for women.

Biographies


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20 Enterprise, 4th FloorAliso Viejo, CA 92656Tel: +1 (949) 716-8757Fax: +1 (949) 716-8396


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