STEVE EVANS PO BOX 1273 918-639-9585

Glenpool, OK 74033 sevans-email@usa.net

Diverse HR, Operations/Sales Manager

Leader seeking to execute documented operations management skill into company results. Customer-centric team builder

with focus on HR, driving sales, controlling costs and achieving desired results in team hiring and retention through team

development. Change agent able to conceptualize and generate new ideas, analyze problems, and develop effective data-

driven solutions. Professional who combines Six Sigma concepts and corporate project management into successful team

accomplishments.

CORE COMPETENCIES

P&L Accountability

Sales Generation

Talent Development

Customer Service Focus

Strategic Business Planning

HR Investigations

Staffing/Hiring Decisions

Inventory & Safety

Trainer Classroom - Field

Instructor - Community and Professional Career Development

Tulsa Community College 2011- Current

Teach various soft skill classes to students and professionals in areas of Business and Career development.

Design, research and produced two new class curriculums for business career continuing education.

Instructor for multiple class platforms for adult education with emphasis on soft skills.

Business Consultant/Advisor, Kelford Energy, Amini’s Galleria, temporary project

Kelford Energy, coach sales team and senior leaders establishing field team ongoing sales operations plan interlinking four diverse products sales team throughout US resulting in 30% increase market penetration.

Amini’s Galleria, developed operational manual covering sales, marketing and HR policies directives to ensure OSHA guidelines and recruiting staff are within state/federal laws.

Director of Marketing & Sales, Company sold 2011

YourTel America 2010 - 2011

Led staff retention maintaining 80% of employees through company buy-out and transition into new leadership.

Managed 6 managers and 150 hourly employees covering 19 stores in 4 states.

Chaired and implemented the restructuring of compensation plans and employee appraisal guidelines to mirror company objectives resulting in 4% payroll cost savings.

Analyzed data, evaluated results, and presented KPI recommendations to board designing new company marketing initiative producing consistent 3% revenue increases while reducing inventory cost 10%.

Led 4 locations to company history largest sales week performance through reorganization of management assignments and accountabilities.

Remarket cellular services for 20% sales increase by implementation of new merchandising designs.

General Manager

Advance Auto Parts 2009 - 2010

Mentored area Store Managers prior to accepting position as Director.

Reestablished B2B market share opening 20 new commercial accounts resulting in 14% sales increase.

Achieved #18 company ranking of 3212 stores for attachment rate sales increase of 68%.

Managed 12 associates with inventory of 42K sku’s.

Interviewed making final hiring decisions for exempt and hourly staff.

Sales Manager, reduction of 600+ company employees and the closure of multiple operations

CarMax 2008 - 2009

Highest gross profit store 2008, 2009 with #1 ranking in southern region.

Instrumental in implementing reduction of staff by 10% while retaining 60% of original store team.

Led team of 15 implementing company culture interlacing departments as one team.

Project Manager, Successful sale of company 2008

Mileage Masters 2006 - 2008

Accountable for the design, conception, construction, equipment and hiring/developing a new team of 45 opening

a new commercial/retail service center.

Managed 6 B2B sales representatives achieving 1300 accounts exceeding $1M monthly in revenue while managing shop operations, warehouse, administrative and retread manufacturing facility.

Achieved rigorous ISO 9001-2000 Certification for warehouse/retread plant by applying Quality Management concepts.

Developed monthly OSHA training curriculum utilized in-house and provided to 6 businesses for consistence in safety of staff and vehicles.

Created and implemented NASCAR design commercial services reducing service wait times by 25%.

Reduced inventory 10%, while bringing 100% of A/R accounts current positioning balance sheet for acquisition by new company.

District Multi-Unit Store Manager, Directed the closing and/or acquisition of stores to franchises.

U.S. Cellular 2001- 2006

Coordinated store and indirect operations between company, franchise and call center locations.

Managed 7 stores, 7 managers, staff of 45 and trainer for 40 franchise locations.

Sourced and retained corporate HR Manager, District Manager making final hiring decisions for exempt and hourly staff.

125% to revenue sales goal 2004, Store of Year 4% net increase. #1 in Team Sales Execution 2002.

Coordinated store and indirect team operations between company, franchise and call center locations. Performed live TV and media presentations representing company to media.

SME trainer for 300 associates implementing training in classroom and field.

Sourced and retained corporate HR Manager, District Manager making final hiring decisions for exempt and hourly staff.

Previous Experience:

Homeplace, District Manager Wal-Mart, Set-up Supervisor Service Merchandise, Store Manager

4yrs. 9 yrs. 7yrs.

Continued Education and Training:

Society for Human Resource Management (SHRM) Tulsa Community College, Employment Law

Leadership Development, Ethics & Decision Making TAHRA, Creating a Diversity Culture

Inventory Management, Media Speaking & Presenting Mistake Proof Marketing

Black Belt Six Sigma Training Recognition of Employees

Franklin Covey - 7 Habits of Highly Effective People Achieving your highest priorities