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STF228STF228 : : User interoperability criteriaUser interoperability criteria

P-Y HébertAfutt

User Group Plenary - June 2003

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Report frameworkReport framework

Summary of interoperability user requirements

Generic recommendations

Specific recommendations for interoperability improvement

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Survey of the user requirementsSurvey of the user requirements on interoperability on interoperability

Users from Belgium, France, Italy, India, UK, 19 face to face interviews and 3 email inquiries Market area

Administration 2 Bank 2 Insurance 1 University 2 Utility (Railways, Power) 5 Service provider 3 Consumer organisation 1 Telecomm Business User organisation 2 Telecomm User organisation 2

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Report frameworkReport framework

Summary of interoperability user requirements

Generic recommendations

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Principles for an interoperable Principles for an interoperable communication environment (1)communication environment (1)

Addressing the terminal: Checking network independent terminal addressing

Addressing the user: Unified Communication Identifier developmentLogin: Unified login procedure implementationAuthentication harmonization:

a user configurable login and password other more sophisticated means on the user choice

Directories: Common directory data modelling with appropriate protocol to ease the information exchanges

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Principles for an interoperable Principles for an interoperable communication environment (2)communication environment (2)

Management:An effective and unified management of

heterogeneous networksUsers' profile management interoperabilityBilling management interoperabilityCommon QoS data modelling

Security: Checking security infrastructures interoperability

Interoperability check: an automated procedure for Interoperability failures identification

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Principles for service interoperability Principles for service interoperability

Identification of terminal capabilities suited to access a service

Principles for choosing the terminal suited to access a serviceTable 1: Terminal capabilitiesTable 2: Minimal terminal capabilities suited to

access a service Definition of a list of services candidate to a

committed interoperability(Table 3) Principles for application interoperability:

Agreements on common data modelling

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Table 1: Terminal capabilitiesTable 1: Terminal capabilities

Type of communication: F/M Fixed/MobileKeyboard: Y/N/S Yes/No/SpecialSound capabilities: N/V/HQ None, /Voice, /High QualityDisplay capabilities: N/L/T/

SP/APNone/Lamp/Text only/Still picture/Animated picture

Access Network Data bit-rate: A/nn (kb/s)Storage capabilities: Y/N Yes/NoTerminal identificationcapabilities

Y/N Yes/No

Location capabilities Y/N Yes/NoSubscriber identificationcapabilities:

Y/N Yes/No

User Authentication capabilities: N/CR/O No specific one/Card reader/OtherUser Interface capabilities: N/W/C None/Wired/CordlessUser Interface data bit-rate: I64../

O64..Input (kb/s)Output (kb/s)

Computing power: N/B/M/H None/Basic/Medium/HighFirmwares: N/J None/JavaPrinter Y/N Yes/No

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Table 2:Table 2: Minimal terminal capabilities Minimal terminal capabilities suited to access a service suited to access a service

SERVICE NETWORKSSUITED TO THE

SERVICE

MINIMALTERMINAL

CAPABILITYSUITED TO THE

SERVICE

RELEVANTSTANDARDS

Supplementaryservices

AoC-D (Advice ofCharge - Duringthe call)

ALL Display/T ETS 300 179

Other servicesFile transfer ALL Storage or Output

Interfacecapabilities

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Report frameworkReport framework

Summary of interoperability user requirements

Generic recommendations Specific recommendations for

interoperability improvement

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TerminalsTerminals

Keyboard layout Backward interoperability A single communication handling

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AccessAccess

VoIP over every network LAN, GPRS, xDSL Interoperability Roaming Interoperability of voice communications

over Wi-Fi Data transmission across fixed/mobile

networks Signalling across fixed/mobile networks

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ServiceService

Interoperability of the supplementary services

A SMS/email acknowledgement Interoperability of prepay services A standard video format for mobile phones

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B2B/B2CB2B/B2C

CTI/CRM Interoperability LAN/WAN/Cellular Interoperability (on Board

R-LAN, GPRS and WiFi)

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TeleconferenceTeleconference

Unique H.323/SIP profile/interpretation Minimum bandwidth availability

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Emergency call locationEmergency call location

Emergency call location should be based on terminal location and not on user address

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THANKS FOR YOUR ATTENTIONTHANKS FOR YOUR ATTENTION

Comments are welcomed