stmt of qual - metro p3 measure r

7/31/2019 Stmt of Qual - Metro P3 Measure R

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Pragmatic IT solutions

STATEMENT OF QUALIFICATIONS

55 East Huntington Drive, Suite 250

Arcadia, Ca 91006

626-294-0300

626-294-0343 FAX

www.amcgroupllc.com

July 2012


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AMC Statement of Qualifications 2

CONTENTS

Company Profile

Introduction 3

History and Background 4

Capabilities

Services

Related Services 6

Other Services 8

Approach 12Methodologies 12

Key Team Members

Bola Ajere 14

Bob Pacek 15

Leo Peay 18

Projects 23

Certifications 24

References 25


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COMPANY PROFILE

Introduction

Changing infrastructure priorities, creating new infrastructures, emerging

technologies, ongoing market reforms, aging systems, new political mandates anduncertain economic conditions make managing an efficient and sustainableorganization a complex task.

Ajere Management Consulting Group, LLC(AMC Group) providesInformation Technology Consulting services to help clients solve business and

operational complex tasks throughout the entire business and infrastructure development cycleand set the foundation for project delivery. Leaders of infrastructure businesses, whether publicor private, face the challenges and opportunities of creating new systems environment byimplementing project management programs and resources; implementing facility managementsoftware applications; developing, implementing and managing communication networks;

developingand implementing strategic plan; identifying and evaluating project needs;developing business risks and mitigating controls; determining project feasibility; buildingsystems architects and infrastructure software platforms; installing configuration andcommissioning services; delivering and managing projects. These leaders recognize the need forInformation Technology Consulting servicesassistance to develop new systems platformsandfacility management applications; implement Enterprise mobility application for projectcommunications using tools such as SharePoint; utilize project management resources andinteractive software tools; and solve systems problems prior to, during, and after projects aredelivered.

In the course of helping clients with these challenges, AMC Group leverages ourtechnical expertise in information technology and management, our extensive and robust

industry knowledge, and our local presence. By integrating both management and technicalexpertise, AMC Group gets to know the whole client from the executive leadership to themanagers who deliver the projects.

AMC Group creates value for clients by providing deep industry understanding andknowledge, access to senior industry consultants with operational experience, and a fullyintegrated package of services across a projects complete lifecycle. These factors result in highquality products; increased project efficiency; project cost effectivenessand sound advice for ourclients.

Our goal in this Statementof Qualification (SOQ) is to provide you with AMC Group

qualification as you embark on the process of selecting your sub-contractor to comply with theSmall Business Enterprise/Disadvantage Small Business Enterprise participation requirements.AMC Group is an IT management and consulting group with extensive management andtechnology consulting experiences in large and complex infrastructure projects, Facilitymanagement programs, communication network programs to support intranet, managementreporting dashboard and web-based communication platform, project management, custom


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application design and programming, and the provision of technical staff to augment yourstaffing resources.

We believe that a world undergoing accelerating change needs an adaptive, interactiveapproach to every aspect of project life. Whether it is in financial operations, construction

business, health care industry, aerospace commerce, among others, information technology playsanimportant part in redefining changes that are taking place and dictating products in themarketplace. Our clients look for our assistance to spearhead the changes.

As former "Big 4 consulting partners and technical hands-on consultants, we haveworked with multi-billion dollar organizations in integrating, managing, implementing, andsupporting various large scale projects.

Our team of seasoned consultants is ready to partner with you and provide our servicesto the Metro P3Accelerated Highway Program projects and Measure R. The Los AngelesCounty Metropolitan Transportation Authority (Metro) has an adopted policy objective toaccelerate the development and implementation of highway and transit projects specified in the

Long Range Transportation Plan and Measure R program of projects. This SOQ is specificallydeveloped to address the information technology consulting service requirements of theseprojects.

Select AMC Group as Your Sub-Contractor

AMC Group has provided and assisted a number of companies in business orientedapproach to monitor, manage, and report on facilities and infrastructure performance, thatentailed facilities management, work management, asset management, along with the provisionof various levels of technical resources to augment client resources. We deliver integrated,holistically-balanced consulting services for organizations of all sizes. Our services focus asmuch on the technology implementation as on the implementation. Our role is to provide

affordable and effective approach in the least time possible. Organizations rely on us to guidethem in successfully developing and implementing technology services for growth and solutionsto business needs through consulting and utilization of our expertise. Complementing ourservices with you, the Prime can save time, get focused, utilize technology to effect efficiency,and achieve the long-term results they are looking for.

Our History and Background

AMC Group is a premier California and Los Angeles small business specializing in InformationTechnology Consulting services, operating out of Arcadia, CA. This LimitedLiability Company is a minority owned business that was established inOctober 2002. Currently, AMC is certified as California State & LosAngeles County Small Business Enterprise and Minority Business Enterprise;Port Authority and MTA Disadvantaged Small Business Enterprise; and

Southern California Business Development Council Small Business Member.


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The management team of the Company is comprised of former "Big Four" AccountingFirms (Deloitte, PricewaterHouseCoopers, Ernst & Young, KPMG) consulting partners, seniorIT management executives, and hands-on senior technical consultants with a combined expertiseof more than 100 years of extensive hands-on and demonstrated experience in Information

Technology Consulting Services and IT Staff Augmentation services. We employ proven bestpractices, real thought leadership, and devoted senior management consulting talent to work withour Primes and clients and help IT leaders make distinctive, lastingand substantial improvement to the performance of their organization.

Our team of highly qualified, responsive, and energeticprofessionals brings together a combination of demonstrated ITconsulting expertise, real-world experience and pragmatism, and a

solid foundation in project implementation. The senior technical staff has extensive hands-onskills in implementing and managing information technology programs and strategies. Ourprofessional Project Managers have assisted large multi-national companies in managing multi-million dollar complex IT projects. Our Information Technology Group is immediatelyproductive, with minimum or no requirement for learning curve. Members have knowledge inall specialized areas of Information Technology such as Project management, FacilityManagement, Infrastructure Support and Management, Data Center Management, IT OperationsService & Support, Web Service Development & Support, System Architecture Developmentand Implementation, Application Development, Risk Management & Compliance Services andstaff augmentations services to support any back office operations.

Additionally, AMC resources are fully dedicated full-time staff and team members areavailable to meet and confer with the appropriate team(s) to address any issue as they arise.AMC has the technology infrastructure and process on its premises that will be used for the

production of meeting and report materials.

At AMC Group, we dont just leave our clients with in-depth reports or simply deploy thelatest software. Instead, we work side-by-side with our clients to help develop and implementinnovative solutions. Then we help execute the plan - because we believe that's the only way tocreate real and lasting value. We deliver integrated, holistically-balanced planning services fororganizations of all sizes.

Our Company has been approved by the Los Angeles County Information TechnologySupport Services Master Agreement in the following categories:

Information Systems Re-engineering System and/or Management Audits Long Range Information Systems Planning Capacity Planning/Rightsizing Evaluations System Requirements/Technical Architecture Studies Project Management of Projects Applicable to all Skill Categories
https://tetratech.tms.hrdepartment.com/


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This agreement allows AMC to respond to the Countys IT professional staffingrequirement without going through a competitive and elaborate RFP process. Only a fewcompanies are short listed for this agreement. The approval procedure for this agreementinvolves a lengthy and an extensive vetting process, which included assessment of our

qualifications and references, and our ability to provide the services required by the County ofLos Angeles under the specified categories.

Our List of flagship Clients Include:

Multi-billion dollar media organizations- DirecTV, Warner Brothers and Disney

Multi-billion financial organizations- Citigroup, Farmers Insurance, Capital Group, Bank of America, and

Experian Multibillion Public Sector organizations

- MTA/NY TransitNew York, New York. For the MTA and the New YorkTransit Agency, we worked with a major Prime in performing the assessmentand development of information security & audit controls; development andimplementation of a Crisis Management plan; implementation of a FacilityManagement program and Project Management resources to help with the tollroads and the Subway Metro card projects.

We have worked and continue to work with these clients on a number of IT consultingprojects in the last ten years.

CAPABILITIES

Our Related Services

AMC Group helps organizations develop,optimize, improve and enhance the performance of thesystems infrastructure and project operating environment.We use emerging technologies, practical solutions andbest practices to achieve positive results. For example, no corporation looks forward to facing asituation that causes a significant disruption to their business or project, especially one that

stimulates extensive media coverage. Public scrutiny can result in a negative financial, political,

legal and government impact. Crisis management planning deals with providing the bestresponse to a crisis.


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Outlined below are our main relevant (Metro P3 and Measure R programs) systems developmentand support areas:

1. Project Facility Management Implementation of a Facility

Management System (FMS)software to allow for the projectteam to coordinate the followingtasks/activities online: Coordination and oversee

of activity completion inall phases of project-cycleof facilities-relatedconstruction projects

Instant availability ofproject resolution results

to all team members Management of project

design or constructioneffort, includingcollecting requirements,document project task

Preparation of SOW and marketresearch

Evaluation of contractorperformance

Preparation and distribution ofproject communications withcustomers, management,integrated project teams, andstakeholders

Handling of constructioninspections to ensureconformance to design

specifications and building codes Review and approval of technical

drawings and submittals

Conduct pre-bid and pre-construction site visits

2. Program/Project Management Collaboration and

communication within project

teams and Metro and otherStakeholders using a commontool, such as Share Point.

Maintenance of up-to-dateproject documents for tasking,design scheduling, and trackingof all project activities

Development and update ofproject to an online interactivedatabase

Definition of project activities,dependencies and critical paths

Development of project plan,schedules and deliverables

Development of financial projectmodules

Development of projectresources and procurements

Development ofChangeManagement Development project risk

management plans

Monitoring and evaluation ofPlan

Subactivities will include:o Identify Objectives and

Stakeholderso Outline Critical Paths and

Key Processes

o Clarify Dependencies &Constraints

o Review Resource Plano Define & Measure KPIs
http://en.wikipedia.org/wiki/Schedule_(project_management)http://en.wikipedia.org/wiki/Schedule_(project_management)http://en.wikipedia.org/wiki/Change_Managementhttp://en.wikipedia.org/wiki/Change_Managementhttp://en.wikipedia.org/wiki/Change_Managementhttp://en.wikipedia.org/wiki/Change_Managementhttp://en.wikipedia.org/wiki/Schedule_(project_management)


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3. Crisis Planning & Management Development of crisis scenarios

and potential occurrences

Development of crisismanagement action plan

Formulation of response plan tovarious crisis scenarios

Implementation of the plan Monitoring and evaluation of the

Plan

4. Strategic Planning & Execution Conduct Strategic Analysis Development of Strategic

Directions

Development of strategy andAction Plan

Monitoring and Evaluation of thePlan

5. Risk Assessment & Mitigation Definition and assessment ofproject risk and associated

mitigation controls

Development of RiskManagement Strategies

Identification of relevant ITcompliance & regulatory Auditrequirements

Development and execution ofrisk mitigation controls Identification of project

information technology areas ofvulnerabilities

Development andimplementation of informationproject security controls

6. IT Process & Management Solutions Change and Configuration

Management System Monitoring, Diagnostics

and Alerts

Quality Assurance Process &Methodology

Business Continuity & DisasterRecovery

Staff Development and TeamBuilding

Our Other Services

Our broad capabilities include expertise in the following areas:

1.

Project Management Data Center Consolidation Server Consolidation Infrastructure Project

Management

Risk Management

Server Refresh System Deployment and

Implementation

Program Management Office Portfolio Management Office
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2. Data Center Management Facility Management Program

such as MAXIMO Infrastructure Management Outsourcing Management Vendor Management Backup/Restore Services Service Level Agreement

Development

SLA Optimization andMonitoring

Management Dashboards &Reporting

Process Documentation System Quality Assurance and

Testing

3. Facility Management IBM Maximo Asset Management Information Enterprise AssetManagement Project planning

Data import System configuration

4. Infrastructure Sandbox Project Support of IT Operations,

Information Technologyinitiatives by providing an ITArchitecture.

In-depth analysis andidentification of use cases for theinfrastructure.

Analysis of processes andprocedures used for testing

infrastructure changes

5. Data Center Move Implementation Program Management Assess, design, plan and execute

data center migration ofprocesses and procedures

Direct the coordination effort andmigration of data bases

Build data center move roadmapfrom scratch

Perform data center discoveryservices to inventory the datacenter solution domains which

include IT infrastructure and dataapplication dependency mapping

Conduct assessments tounderstand disaster recoveryrequirements, applicationinventories andinterdependencies, andserver/storage requirements

Use and implementation ofAdvanced ITIL methodologies


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10.Information Security, Audit and Compliance Attack and Penetration Study Management of SOC operations Information and Detection Security Assessment and

Administration Development of Enterprise

Security Architecture programs

Forensic LaboratoryManagement

Development of SecurityPolicies, Standards, andProcedures

Network Security

Development of ongoingprocedures for maintenance andtesting of company controls.

Provision of metrics to measurethe effectiveness of ITcompliance to security policiesand applicable regulations.

Performance of risk assessmentsand recommendations foridentified areas that needimprovement.

Development of automated riskmanagement framework inArcher

11.Business Intelligence and Strategic Planning Strategic Planning Executive Management

Facilitation IT Strategy and transformation Business Intelligence Programs

12.Staff Augmentation On-call IT consulting IT Staff Support

Professional Skills of Team

Project Management: Proven ability to lead and manage projects and deliver results.

Strong results orientation: Detail-oriented and motivated self-starters who strive forflawless execution of tasks.

Teamwork: Ability to work productively and maintain effective relationships inmultidisciplinary and multicultural teams as well as to cultivate a culture of information

and knowledge sharing.

Interpersonal skills: Ability to communicate easily and well with bothtechnical and non-technical staff at all levels and also with externalcounterparts.


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Analytical/problem-solving skills: Ability to evaluate data and work towards practicalsolutions. Maintain high service standards to clients by supporting operations throughquantitative analysis.

Technical skills/data management: Proven computer skills with expertise in MS Office

Suite, Internet web site design tools and maintenance, and databases.Change management: Ability to lead changes in business processes andcommunication efforts. Possess effective presentation and training skills.

Customer Focus: Proven track record in collaborating with clients to define businessrequirements and delivering products/services that meet client needs.

Responsiveness: Dedicated service and professional investment of AMC's seniorexecutives, who act as leads on all aspects of project. Status updates are provided on aregular basis and requests are responded to as they arise.

AMC is committed to providing the most dedicated, responsive, and high-quality services

for all projects.

Our Engagement Approach

The assessment approach our team follows includes the specific activities

outlined below:

Obtaining an overall understanding of your business. Determining state of IT management, training and awareness, and

strategy.

Interviewing key management to gather additional information. Defining the IT landscape including networks, systems, and applications to be included in

the assessment. Conducting in-scope networks and systems including an inventory of threats, assets and

controls.

Conducting gap analysis based on ISO standards. Recommendations and detailed planning. Developing a project plan for the engagement.

Our Methodologies

AMC Group Delivery Process

AMC Group Delivery Process defines a flexible framework for delivering our projects.

The process allows for the creation of a project plan tailored to the specific needs of theengagement while maintaining delivery best practices. AMC GroupDelivery Process also provides solution delivery guidelines, templates,sample deliverables, and tools for all critical development activities. Wecan also align our project phases to that of our client or Prime.


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Our project phases

Discovery

Establish the business needs for the solution and define the high-levelproject scope by identifying your business drivers and needs.

Result: A context for structuring a high-level solution that definesboundary conditions and, most importantly, the scope for the engagement.

Inception

Launch the project and develop a deeper understanding of your business environment and thearchitectural makeup of the solution.

Result: Initial architectural design and requirements assessments.

Elaboration

Deeply analyze the problem domain, extend the high-level architecture definition and establish asound, detailed design for the solution.

Result: Building, configuring and custom developing your solution.

Construction

Create the solution as defined by the deliverables from the Elaboration phase, while managingresources and controlling operations to optimize costs, schedules and quality.

Result: Detailed design for your solution.

Transition

Begin user-acceptance testing and deploying the solution into the target production environment.

Result: Deployment, establishing ongoing support, and knowledge transfer to your staff.


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merger and sale of a number of company assets as well as the management of the companysoperations.

Bola was a senior partner with Deloitte & Touche in Los Angeles, where he was the

partner in charge of the Enterprise Risk Management practice. He participated in client boardand audit committee meetings in different leverage transactions and assisted executives invarious Change Management transition processes. He was responsible for the development andgrowth of the business units which included Information Security Services, InformationTechnology Audit, M&A Due Diligence services, ERP Support Services and various ValueAdded services.

He has also held senior management consulting positions with Ernst & Young,Pricewaterhouse Cooper and IBM in England, New York, Holland, Saudi Arabia and Japan.Bola is a member of several non-for-profit boards.

Bola graduated from University of Kent at Canterbury, England with a Master degree in

Accounting and Computer science and an undergraduate degree in Computer Science.

Bob Pacekis the COO of AMC Group and founding member of Sierra MadreMarketing Group and AMC Online Media Services.2005-Current Business Consultant & Small Business Board Member,Williamsburg, VA.

Reelz Channel, Inc, a new cable and satellite delivered television channel andassociated Web Site dedicated to movies. Led the effort to establish the initialIT infrastructure needed in Los Angeles, Minneapolis, and New York.

The Sierra Madre Marketing Group (SMMG), Arcadia, CA Bob served as the initialPresident of this start up Intellectual Property Company. SMMG holds several EngineeringPatents and is fielding a family of new foam based abrasive products called SANDfoam .

AMC Group. Heprovided marketing and new product development support as a SeniorAdvisor to this IT audit/consulting services.

Board Membership, Currently a board Member of both SMMG and AMC.

1999-2005 DIRECTV, Incorporated El Segundo CADirectv is the nations leading and fastest-growing digital multichannel television serviceprovider with more than 16 million customers and over $10 billion in annual revenue.

Executive Vice President and Chief Information Officer Re-engineeredsystemsdevelopment and technical architecture supporting all sales channels, marketing, customerservices businesses including provisioning, billing, customer support, sales/customeranalytics, financial and supply chain systems. He managed an employee and support vendorstaff of over 600, a $250 million operating budget, and $100 million capital budget.Significant accomplishments include:


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Led effort to re-architect a complicated point to point custom solution ITenvironment to create an efficient tiered and integrated environment based onpackaged solutions and strategic enterprise needs.

Reorganized and re-skilled the IT department to reflect the new architecture.

Partnered with key vendors to develop and implement next generation agileenterprise business solutionsincluding billing, customer management, eCommerce,marketing, commissions, royalties, finance, human resource, and reporting.

Controlled overall IT costs by aggressively consolidating and renegotiating strategicvendor contracts,

Streamlining the technical architecture based on standards and reducing dependencyon consulting services.

Developed strong governance and internal risk management organization and toolsetneeded to support growing focus on security, transparency and reporting compliance.

1995-1999 United States Satellite Broadcasting, Incorporated (USSB), St. Paul, MNOne of two initial providers of Direct Broadcast Satellite (DBS) television entertainmentprogramming based on digital satellite broadcasting technology currently serving over twomillion subscribers nationwide. Estimated 1999 revenues are in excess of $600M.

Senior Vice President, Information Services and Customer Care One of five SVPsmaking up USSBs Senior Executive Team. Responsible for infrastructure services; billingand customer care systems; commissions and dealer management systems; reporting,analysis and decision support for finance and marketing; inbound customer care (1,000,000calls/month); and, outbound direct marketing operations (600,000 calls/month). He wasresponsible for a Fiscal Year 1999 budget in excess of $75M. Significant accomplishmentsinclude:

Developed the requirements for, staffed and established the information servicesdepartment at USSB during the business startup phase. This included thedevelopment of new mission critical systems for dealer commissions and accountmanagement, marketing campaign management, financial reporting and the creationof a data warehouse based on detailed customer transaction information tailored tosupport decision making in all departments.

Led an 18-month enterprise wide effort to identify next generation billing andsubscriber management system requirements; surveyed industry alternatives formeeting them; developed a best fit architecture; negotiated required contracts;managed all development, conversion and implementation efforts. Contract signedwith billing systems winner in October 1998. Call center contracts and front-endapplication definition completed by January 1999. Conversion to new SMS

environment planned for fall 1999. Total five-year value of all contracts involved inexcess of $500M.


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1992-1995 ADVANCE, Incorporated, Arlington, VAADVANCE is a small information technology consulting and integration services firmspecializing in networking, imaging and software development with 1995 revenues of $30M.

Vice President for Operation, He is one of three members of the Corporate Executive

Team. Responsible for the fulfillment execution of all ongoing client servicesgovernmentand commercial; for management of several strategic client relationships; and for supportingbusiness development activities;

Responsible for more than $60M in network integration, groupware, executiveinformation system, imaging, and telecommunications projects. This includedsignificant initial commercial contracts with MBNA Bank, Unisys and USSB, as wellas multi-year government contracts with the Defense Information Support Agencyand the Pension Benefit Guarantee Corporation

Program Manager for a four-year, $50M-contract supporting the 5000+ NodeDefense Information System Agency Network. P&L responsibility for over 50projects involving local and wide area network administration, operation and

expansion (hardware, software and communications) services and procurementsupport for networks serving over 8000 users

Established a corporate Operations Division to manage all aspects of Advanceperformance on approved projects as well as providing technical support to businessdevelopment efforts.

1989-1992 the United States Joint Military Staff, Washington, DCThe 1600 person Staff supporting the Chairman, Joint Chiefs of Service

Chief, Joint Exercise and Training Division Principal planner for exercise and trainingincluding Program Manager responsibility for $400M Annual Joint Exercise Programcomprising over 100 annual Joint Staff or Combatant Commander sponsored exercises: live,

simulated, command post, computer-assisted and hybrid. He guided the establishment of afield activity, The Joint Warfare Center, as the center of excellence for the use of computersimulations in joint training.

1987-1989 USS HALSEY (CG-23), San Diego, CALong Range Missile Cruiser assigned to US Pacific Fleet

Commanding Officer Developed a tailored training program to modify "Hot War" tactics,techniques and procedures for the peacetime engagement environment of the Persian Gulf.He defined the role of the Air Warfare Commander for Joint Task Force Middle East. Helaunched project to identify methods of reducing administrative workload. He achievedthreefold increase in productivity through functional integration and the introduction of

automation technologies such as PC networking and optical-storage based documentmanagement systems.


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1986-1987 Office of the Chief of Naval Operations (CNO) Washington, DC

Deputy Director for Information Systems Developed strategy for implementingInformation Resources Management aspects of Goldwater-Nichols Defense Reorganization

Act of 1986 which integrated USMC and USN activities for policy and separated programexecution at the Service level. He chaired the Navy Paperless Ship Working Group whichexplored the use of technologies such as CD-ROM and WORM in shipboard environment.

EDUCATION

MA (with highest distinction) National Security and Strategic StudiesNaval War College, Newport, RI

MS Computer SystemsNaval Postgraduate School, Monterey, CA

BS EconomicsUniversity of Wisconsin, Madison, WI

Leo Peay isa Senior Information Technology leader with the AMC Group,who has over 20 years of information systems and services experience. He hasdemonstrated skills in strategic and tactical leadership across most informationtechnology disciplines including systems architecture, IT processes, systemsmanagement, project/service portfolio management, application development,computing center operations, global voice/data networks, eCommerceinfrastructure, information security, and regulatory compliance. His key

strengths include building relationships with partners and clients, out of the boxthinking, pragmatic execution of strategy, implementing measurable IT servicesand processes, and hiring and retaining high performance personnel.

Prior to joining the AMC Group, Leo's experiences included the following:

June 2006 to June 2008 Experian Inc. Costa Mesa, CA

Vice President Technology Responsibilities included global technology strategy, businesstechnology consulting, technical due diligence for Merger and Acquisitions (M&A), andbeing the lead technologist on the Experian innovation council. Highlights include:

Global Technology StrategyWorked closely with Experian business executive,business unit technologists, and all levels of personnel to align IT technology strategy

and investments to meet Experian business objectives. Led, coordinated, and directlycontributed to the technology roadmaps across all technology domains and sub-domains. The major domains included Applications, Servers/Operating Systems,Security, Networks, Database, Storage, Systems Management, and IT Processes.Results included significant savings achieved by negotiating/leveraging enterprisecontracts, improved collaboration and alignment across autonomous/globally


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distributed IT organizations, and the implementation of a new enterprise collaborationsystem that hosts documentation and online communities.

Business & Technology LiaisonConsulted to most Experian business lines andcorporate functions to apply technology to business needs. Leveraged experiencewith all IT delivery teams and Experian product developers to help take businessneeds from concept to tactical plan to implementation. This role often included theinvestigation and use cases for new technology, developing and getting approval onbusiness cases, negotiating contracts, and providing detail technical review and inputfor strategic projects. Accomplishments include the business case approvals,selection, and initiation of projects for a new anomaly detection system and a newrisk management system.

Mergers & Acquisitions - Senior technologist on many of acquisitions made byExperian over the last six years. Over this period, led the development of theExperian technical due diligence program for North America leveraging bankingindustry, COBIT, SAS 70, and ITIL practices. Direct participation in recentacquisitions included the $1.2B purchase of Serasa Inc. of Brazil and $100Mpurchase of Hitwise Inc of Australia. Post-acquisition I led and/or supported thetechnical integration of the new businesses into Experian.

Innovation ProgramSenior IT member on an enterprise council composed of the topmarketing and product development leaders from all Experian business lines. Knownfor out of the box thinking and was a regular contributorto many of initiatives.Together, this team set up the foundation innovation processes at Experian includingglobal trends identification, ongoing cross business unit productideation, investment prioritization, product development portfoliomanagement, and innovation metrics. Overarching result was yearover year increase in organic growth and return from new products.

Information SecurityTechnical executive on the steering group for ExperiansInformation Security program. A key contributor for setting directions, guidinginvestments, negotiating contracts, and supporting the successful completion of over27 security projects. Security projects included the implementation of a newenterprise wide secure messaging system leveraging a Public Key Infrastructure(PKI) service, a new Security Operations Center, an enterprise wide Full DiskEncryption (FDE) system, and replaced tape exchanges with secure bulk file transferservices with clients. Some of these projects were initiated during my functionalmanagement role as VP of SI&A.

June 2000May 2006 Experian Inc. Costa Mesa, CA

Vice President Systems Integration and Architecture (SI&A); reporting to ExperianAmericas CIO, led 180 technical staff members based in multiple locations across theUnited States. The services provided by SI&A support many thousands of Experian clientsand the majority of employees across Experian North America business units.Responsibilities included Experian Americas infrastructure of networks, security systems,

web applications, Internet infrastructure, architecture planning, and contact centers. For
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many years, he successfully managed an annual budget exceeding $40M and implementingnew systems improving service levels while reducing operational costs to Experian andmitigating security threats. Highlights during this time include:

eCommerce InfrastructureLed the design, implementation, and operation of theExperian eCommerce infrastructure for Experian.com. Overhauled Experians web presence from a single sun computer hosting a

domain name to a high availability n-tier infrastructure that now supports over$13M in monthly revenue. This infrastructure includes:development/staging/production environments consisting of web/applicationservers, database servers, security, and network systems.

Established technical support teams to complement newly implementeddevelopment/operational support processes. These processes included newoperational readiness and Quality Assurance processes for all TCP/IP basedproducts.

Initiated and implemented new processes to secure products using 3rd partyapplication security assessment based on Open Web Application SecurityProject (OWASP) standards. Vendor systems used include BEA, SUN, Cisco,Microsoft, HP, RSA, Wyle, OneSight, Keynote, Webtrends, and many others.

Application Development and Process AutomationEstablished a Java developmentand business process automation skill center to complement our internal and externalweb application hosting services. These teams worked with business line productdevelopment teams to infuse expertise, leverage the capabilities of the hostinginfrastructure, tune product performance, and build shared components used acrossproduct lines. The team was instrumental in building and maintaining theauthentication and authorization system components that were used across thirteendifferent revenue generating products. Internal business processes were developed

using both Microsoft and Webmethods infrastructures for forms and process flowautomation.

TelecommunicationsResponsible for the voice and data networks of ExperianNorth America. Managed and regularly re-negotiated some of the largest vendor service

contracts within Experian for significant year over year savings. Drove the migration from dedicated and expensive data network connections

to virtual networks using TCP/IP protocols. Overhauled the infrastructure of traditional PBX and voicemail systems to

use VoIP based services across internal networks. Service vendors includedATT, Verizon, and many regional telecommunication providers prior to

industry consolidation. Implemented new Cisco and Aspect based contact center technologies. Information SecurityLed the technical and administrative teams responsible for

most aspects of information security within Experian North America. Servicesincluded traditional perimeter security systems using firewall and intrusion,detection/prevention technologies to desktop virus protection to identity management


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July 1999June 2000 Experian Inc. Costa Mesa, CA

Director Architecture, responsible for technology strategy, insertion of new technology,and the lead technical liaison to Experian business leaders and technologists. Highlights ofthis period included:

Establishment of the first Experian portfolio management organization (PMO) vitalfor budget management and architectural direction, initial business case approval andtechnical framework for Experian eCommerce investments, and the framework for anIT service catalog inside Experian.

Jan 1991June 1999 TRW Inc. Redondo Beach, CA

Manager of Network Services, TRW Space and Electronics Group (S&EG) directlyresponsible for planning and operating S&EG and Corporate, including TRW Automotivebusinesses, network systems with a dual reporting role to the S&EG Director of IT and theDirector of Communications for TRW Inc. Led a staff of over 110 individuals that providedengineering and operational support for global voice and data networks, Internet/Intranet

services, web development, internal systems management application development, networkcontrol center, help desk, and distributed systems (Unix & NT) operations. Successfully metplanned expense budgets and multiple service center rates. The 1998 operating budget wasover $14 million with an additional capital budget of over $7million dollars. Excellenthistory of hiring and retaining quality employees that helped the organization establish a highdegree of accomplishment and respect across TRW. Highlights during period included:

Implemented a global backbone network to support the roll out of SAP to all TRWAutomotive business units around the world. Worked closely with automotivebusiness line leaders, manufacturing plant managers, and the corporate SAPdevelopment team to insure infrastructure services would support criticalmanufacturing processes.

Leveraged internal skill centers, and negotiated regional and global service providercontracts to build a global backbone network.

Appointed TRW representative to the initial automotive industry team thatestablished the Automotive Network eXchange (ANX). Worked closely withrepresentatives from General Motors, Ford, and Chrysler to draft standards andnegotiate with service providers to meet the standards that would establish a valueadded network that became the preferred method for all suppliers to communicatewith the big three Detroit automakers.

Led the team that implemented the first Internet presence for TRW Inc., The TRWCredit Business, which later became Experian, the business unit driving for thiscommercial Internet service.

Leveraged board role in the Los Nettos regional network to establish a cost effectivehigh speed / high reliability Internet presence. Our teams provided web programmingand Internet infrastructure for the TRW Credit business line.


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Feb 1983Jan 1991 TRW Inc. Redondo Beach, CA

Member of Technical Staff

Systems engineer and team leader providing design, implementation, and operationalsupport for a large variety of computer and data communications systems.

Implemented the first Ethernet and 802.3 based wide area network based capabilitiesat TRW. Initially started for the Space & Defense sector in Redondo Beach and thenexpanded globally due to cost efficiency and quality service levels provided acrossbusiness units.

Responsible for project coordination, budgetary justifications, and reviews withsenior management. Experience included high speed Local Area Networks, WideArea Networks, IBM SNA, and specialized in the integration of heterogeneouscomputer systems (Microcomputer, Mini-computers, and Mainframes). Experiencein UNIX system administration and programming in assembly, Pascal, and Clanguages.

EDUCATION

BS Computer Science & Engineering, Center for Creative LeadershipColoradoCalifornia State University Long Beach

Information Systems Leadership ProgramMIT/Sloan School of Management

Other Leadership Roles

Member of ATT Corporate Advisory Board (2007June 2008)YMCA Newport Beach Board of Director and Youth Achievement Volunteer (2007present)

Board of Advisor for Interwoven (20042007)Los Nettos Regional Network Board of Directors (19961998)

OUR RECENT PROJECTS

The following represents a sampling of our projects for the past 5 years:

Project Description Contract Amount

IT Architecture Development & Implementation - $2,840,580 Oracle 10g Upgrade - 1,720,490 IT Risk Management - 2,547,350 PCI Remediation Project - Compliance Architect - 265,000 Internal Control-Compliance Project - 492,500 PCI DSS Remediation Project - 1,430,650 Data Center Operations Migration - 265,450


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Enterprise IT Strategy and Innovation - 91,200 Enterprise IT Security - 326,000 Security Monitoring Project - 312,000 Project Documentation - 14,000 Enterprise Architecture Integration Management - 283,500 PCI Operations Project - 126,000 Systems Availability Project - 157,500 Enterprise Application Migration - 366,000 Change Management - 339,090 PCI Remediation Project Documentation - 359,200 Data Center Move Overall Program Management - 128,250 Data Center Move Project Documentation - 137,200 Database Administration - 139,400 ZLDS/ICAN/TLDB Infrastructure Upgrade - Program Management - 552,750 RIO Superdome Migration Project - 427,940 Capacity and Planning- 419,720

CERTIFICATIONS

State of California Dept. of General Services, Office of Small Business ServicesSupplier #1043179Certification Period - 05/25/11 to 05/31/13

Los Angeles County Metropolitan Transportation Authority, CAUnified Certification ProgramUCP Firm #40387Metro File #5712Status: Small Business Enterprise and Disadvantaged BusinessEnterpriseCertification Period -04/18/12 to 04/18/17

County of Los Angeles, Office of Affirmative Action Compliance, Local Small BusinessEnterpriseVendor #14915701Certification Period - 06/06/11 to 05/31/13

County of Los Angeles, Internal Services Department, Community Business Enterprise

I.D. #84324Status: MBECertification Period - 06/06/11 to 05/31/13


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Los Angeles County Harbor DepartmentI.D. #40912Status: Very Small Business Enterprise

The Port of Long Beach & San Diego County Water Authority, Small Business EnterpriseAccount #38337Certification Period - 10/18/10 to 10/18/13

Southern California Minority Supplier Development CouncilCertificate #7067Certification Period - 08/01/11 to 08/01/12 (Renewal in process)

REFERENCES

Firm Name: DIRECTV INC.

IT OperationsAddress: 2230 East Imperial Highway, El Segundo, CA 90245

Contact Person: Ted Gresham Telephone: 310-964-1570

Dates of Service: 06/01/2003 to Present Cost of Service: $11M

Firm Name: Deloitte and ToucheIT Security and Operations

Address: 350 S. Grand Avenue Los Angeles, CA 90071-3462

Contact Person: Charles Todd Telephone: 626-429-8742

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